Rogers

Rogers Outage Report in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, Ontario 02/13/2026 18:40

February 13: Problems at Rogers

Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Stittsville and Barrhaven.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa TV
CanadaNepean Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • stronggalbeth Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Gilo_J Gilo (@Gilo_J) reported

    @RogersHelps is there something going in Ajax - very very slow internet on ignite - tv won’t even work

  • MarcelG84 Marcel Goulet (@MarcelG84) reported

    @WWENetwork @Rogers @WWE can we do something about The network for Canadians? The fact that in 2021 the only way to get it is either subscribe to cable or use a VPN work around. Rogers should take note of the peacock deal in the U.S and see streaming is the future

  • Shittypierre TSP (@Shittypierre) reported

    @RogersHelps Your booking system is a joke. A customer who has lost internet should be prioritized. Your the reason I’ll be breaking COVID rules today! Thanks ! #fuckrogers

  • AgentEsposito Agent Esposito (@AgentEsposito) reported

    Thank you @RogersBiz for continuing to be the worse company in Canada for customer service. Congratulations, you’re the undisputed champions!

  • TBGRaPiiDz Mike (@TBGRaPiiDz) reported

    @RogersHelps my internet is down pls DM

  • ShawnSluman Shawn Sluman (@ShawnSluman) reported

    @Ricard0Rodrig0 @Rogers Any update on this? I’ve been having the same issue with Visual Voicemail on @Rogers not showing up for days at a time, if at all. Except when I let them know of the problem weeks ago, they told me it was my phone and not their problem!

  • MoonIsNotEnough MoonIsNotEnough (@MoonIsNotEnough) reported

    @Rogers @RogersHelps is this how you work? I have a new line installation today and they gave time slot 8-10 am and nobody shows up. I am on call with CallCenter since 1.5 hours, still waiting they just transfer line from one to other departments. Sucks!

  • ElectricChairCa Clay Cracklen (@ElectricChairCa) reported

    @RogersHelps Horrible, Horrible NHLLIVE customer support!!! Useless chat discussion, kicked out of tele support 6x, and useless discussion with Emily in MTL, no empathy, no help, supervisor escalation request denied.

  • VanderJ97 jacob (@VanderJ97) reported

    @RogersHelps no internet in London right now. Been down for hours.

  • JHEWarren John Warren (@JHEWarren) reported

    @RogersHelps but, again, these are calls that 'supposedly' come from inside the network but are routed through these outside channels. The caller id is established AND the routing is known - and they don't add up, so... .