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Rogers outages and service status in Richmond, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 5:15 PM EDT.
  • 56% Internet (56%)
  • 22% TV (22%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Nepean TV 1 day ago
Bells Corners Total Blackout 3 days ago
Bells Corners Internet 4 days ago
Nepean Internet 5 days ago
Bells Corners TV 5 days ago
Carp Internet 13 days ago

Nearby cities with recent reports

Bells Corners

3 recent signals

3 days ago
Nepean

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gcharach
    Gayle Charach (@gcharach) reported

    @RogersHelps There was nothing on the website other than the time it went down - which was completely inaccurate too. That's the point I am trying to make to drive home. Your customer "service" is terrible.

  • chrisyboy2000
    Chris (@chrisyboy2000) reported

    @RogersHelps when you’re condo maintenance fees include Rogers Internet, was told Rogers bill will be $0, then get a $160 Rogers internet bill. Why? Can you please help review my bill it should be $0.

  • jeff_wettlaufer
    Jeff Wettlaufer (@jeff_wettlaufer) reported

    Hey @RogersHelps I’ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then I’m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.

  • sethni20
    Nikhil s (@sethni20) reported

    @Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here

  • kaleemullah19
    kaleemullah (@kaleemullah19) reported

    @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

  • screws1974
    Rob (@screws1974) reported

    @Rogers in Aurora, internet was to be back at 7pm, then it was chabged to 8 now 9? No update on what the issue is. Can't even call to speak to anyone. Had a branch fall on our line this afternoon. It seems intact after I removed the branch

  • SpitsLeafsFan
    Cam (@SpitsLeafsFan) reported

    Said it before and I will say it again **** @Rogers #LeafsForever

  • kevthegrad
    Kevin MacKenzie  (@kevthegrad) reported

    @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

  • NorrisDarrel
    Darrel Norris (@NorrisDarrel) reported

    @RogersHelps This page NEVER works for me.

  • DogtorShitpost
    Dogtor Shitpost, MD (@DogtorShitpost) reported

    To the fans of the @BlueJays, you have to stop going to games. You have to stop buying merch. You have to stop putting your tv onto @Sportsnet when they’re playing. @Rogers has to feel how bad you feel. They have to know you mean business. The only way any of this will change is if you make them.