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Rogers outages and service status in Richmond, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • 89% TV (89%)
  • 11% Internet (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Carp, Nepean, Stittsville, and Kanata.

CityProblem TypeReport Time
Carp TV 8 days ago
Nepean Internet 15 days ago
Nepean TV 20 days ago
Nepean TV 21 days ago
Nepean TV 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • purgaytory_
    izzy (@purgaytory_) reported

    @RogersHelps why is my phone giving me notifications that roaming is enabled due to losing connectivity to my home network? I'm at home and am not near the border. I've gone into my settings and turned roaming off, but its still enabled at the top of my screen.

  • JeremyTheJinx
    IdontlikeJello (@JeremyTheJinx) reported

    @RogersHelps Yes they request a fix on your line and you reject them @RogersHelps I'm stuck in the middle younneed to work with @AltimaTel and fix thenlines which are giving me 700 latency

  • cormierleanne71
    Leanne Cormier (@cormierleanne71) reported

    @RogersHelps why is the internet down in NB and how long before it is restored

  • Atul_Prajapati_
    Atul Prajapati (@Atul_Prajapati_) reported

    @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

  • Chessongrass1
    Uncle June (@Chessongrass1) reported

    @MapleLeafs @Rogers wtf is this…. Like seriously

  • leonard_mw
    Matthew Leonard (@leonard_mw) reported

    @BardiaB10 @Rogers Impossible to speak to someone at Roger’s. I am a new customer within the past 24 hours. Trying to resolve an issue so I can link the account to the my Roger’s app. Frustrated on Day 1 @Rogers

  • Atul_Prajapati_
    Atul Prajapati (@Atul_Prajapati_) reported

    @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

  • Sam_Alexandra23
    Stephanie Alexandra (@Sam_Alexandra23) reported

    @Rogers Your captioning on tv has not been working for an hour now, please fix it!

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps what is the problem with the MyRogers app? I constantly have to delete it and reinstall. I keep getting a message that said something went wrong. It’s OK it’s our problem. This has been happening on both my iPhone and iPad.

  • ChrissyGrim
    Christine Grimshaw (@ChrissyGrim) reported

    @RogersHelps I am having a horrible time getting any kind of customer service. Anytime I call I’m on hold forever or if I try and chat I’m usually start at 99 and I don’t have that kind of time.. I was supposed to get a $200 credit and it never appeared and I’m pissed