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Rogers outages and service status in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Apr 2, 8:46 PM EDT.
  • 92% TV (92%)
  • 8% Internet (8%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Carp, Nepean, Stittsville, and Kanata.

CityProblem TypeReport Time
Carp TV 6 days ago
Nepean Internet 13 days ago
Nepean TV 18 days ago
Nepean TV 19 days ago
Nepean TV 20 days ago
Stittsville TV 22 days ago

Nearby cities with recent reports

Carp

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GodinhoJerry
    Jerry Godinho (@GodinhoJerry) reported

    @RogersHelps No one showed up and then the excuse i got was i was not at home this is not good not the way to treat a customer of two decades

  • varinups
    Varin Upadhyay (@varinups) reported

    @RogersHelps There is internet outage in North Etobicoke area. I talked to customer care asking for more phone data so that I can use hotspot until you fix the internet outage. Your customer service didn’t not give me extra data and rather told me to upgrade my plan and pay more

  • jenhill
    jen "redefining normal" hill (she/her) (@jenhill) reported

    Called @rogers to +US texting. Did the “call me back” opt. Wait time 20-30 mins. An hour & 40 min later I get the call back, “Please press 1” Press 1. “We’re sorry. Our office is closed” —literally called me back just to hang up on me!! Hey @TELUS what cha up to tonight?

  • TracyTFung
    Tracy T-Fung 🇨🇦 🌻 (@TracyTFung) reported

    @RogersHelps #internet are there sporadic outages in Scarborough? Internet has been dropping very consistently, for this past week. Router re-boot via IP and cold boots don't seem to help.

  • shawnst65857423
    Shawn Stevenson (@shawnst65857423) reported

    @TonyaKe29817901 @RogersHelps Been down for over 2 hours for us in Barrie, called tech support, there is an outage and they are working on it, 😡

  • BoekFayek
    Fayek Boek (@BoekFayek) reported

    @TELUSsupport @TELUS MyTelus is down, customer service lines are clogged (2 hrs on hold) AND you email us to say you will be charging your customers credit card fees???!!! 😡 Sorry to say but a move to @Rogers is now a must #telus #badcustomerservice

  • giftyminhas
    gM (@giftyminhas) reported

    @RogersHelps need help with plan new offer

  • Daughterof481
    Daughterof48 (@Daughterof481) reported

    @liveshiv @RogersHelps yes.. yesterday and now last couple hours; was told change modem but that’s not the issue after having done that..

  • marilyn_tassone
    Marilyn Tassone (@marilyn_tassone) reported

    @RogersHelps I’ve given you ample opportunities over the years! Today was the last straw! I’ve never, ever experienced such horrible customer service! You can put out as many ads about your improved customer service. ITS WORSE THAN EVER!!! You don’t deserve my money!! Time for a new provider!

  • IAmtheSun420
    'Rah⭐ (@IAmtheSun420) reported

    @gmg1968 @Rogers It's actually not! I've had no problems with any other streaming service all evening except for Apple. Go figure.