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Rogers

Rogers service status in Richmond, Ontario

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Carp, Nepean, Stittsville, and Kanata.

CityProblem TypeReport Time
Carp TV 5 days ago
Nepean Internet 12 days ago
Nepean TV 17 days ago
Nepean TV 19 days ago
Nepean TV 20 days ago
Stittsville TV 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gibbons_pat
    Pat (@gibbons_pat) reported

    @RogersBiz Your MYRogers app no longer works with the latest Apple update. Same issue with new IPhone 12. Please make the necessary modifications.

  • pullara
    David Pullara (@pullara) reported

    Hey @RogersHelps? Is there an outage in Bradford right now? My home internet is down, and I REALLY need it to be up this afternoon... Virtual “Anna” isn't helpful, and the live agent is taking too long to pick up. (Also, will you be automatically applying a bill credit?)

  • atshrivas
    Atul Shrivastava (@atshrivas) reported

    @Rogers why is the internet service down in mississauga? when will get it back up

  • atshrivas
    Atul Shrivastava (@atshrivas) reported

    @RogersHelps @RogersBiz no internet in l5b0b9 mississauga. pls fix the internet

  • HOWARDPAULSHORE
    HOWARD PAUL SHORE (@HOWARDPAULSHORE) reported

    @Canucks @Rogers @BoHorvat attn: rogers customer service..my mothers wifi has stopped working since this morning march 3rd, 2022. she is 90 yrs old and NEEDS help for her medical conditions. can somebody contact her to fix it? (416) 633-9135..thank you, howard paul shore

  • synthetic_tomo
    Tomo (@synthetic_tomo) reported

    @RogersHelps just walk down the hall and tell the intern to unplug the power cord, wait 10 seconds and plug it back in. #RogersIsAlwaysDown

  • KInterlude
    Kinterlude (@KInterlude) reported

    Hey @RogersHelps, is there an issue with SMS? When I send messages, they've gone green and when someone tries to send me a message it's not working at all. Calls are coming through though.

  • MediaGirlOttawa
    Lisa W (@MediaGirlOttawa) reported

    @RogersHelps @RogersHelps (should actually be does not help) tech-support told me my modem is apparently outdated and not functioning even though it’s only a couple of years old. They’ll send me a new one in a couple of days. I guess I should just take a couple days off from work?

  • shel2475
    Shel (@shel2475) reported

    @RogersHelps is there an outage in Oshawa? My internet has been down since 9:45 this morning?

  • LSchinzel
    Lisa Ahrens (@LSchinzel) reported

    @RogersHelps my internet is down, need to get confirmation if there is internet outage in my area, my postal code L6Y4S8, Brampton. I have been waiting too long now for a response from a live agent. Virtual “Anna” can’t help.