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Rogers outages and service status in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Aug 5, 9:21 AM EDT.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Nepean Internet 6 days ago
Bells Corners Wi-fi 18 days ago
Bells Corners Wi-fi 28 days ago
Nepean Internet 1 month ago

Nearby cities with recent reports

Nepean

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ahung
    Angie Hung aka Hungy 🌈 (@ahung) reported

    @MerileeToo @RogersHelps I'm in Calgary and having same problem. No emails are getting delivered to my Shaw email address. Is there a Shaw email server outage?

  • GRichM77
    Rich (@GRichM77) reported

    @RogersHelps they responded today, after 3 weeks of no contact, with this : After reviewing your request, we have determined that your device is not compatible with our network. To continue using our services, you may need to upgrade to a compatible device. - it's the device that chatr sold

  • kerreyn28
    Kerrey N (@kerreyn28) reported

    @RogersHelps - No phone, email or internet service since 3:01am this morning in SE Calgary. What a lousy start to a Monday. I’m sure you’ll be pro-rating everyone’s bill the eta for services being restored is 10pm? Right?

  • TheBigBDub
    B Dub (@TheBigBDub) reported

    @Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

  • Teckii2
    Teckii2 (@Teckii2) reported

    @RogersHelps @Marvinmeentende Why does Rogers' hate their customers? Outage board not updated, no one at the call centre. NO Customer Service, No customers.

  • agooddoggyX10
    Frederick Smith (@agooddoggyX10) reported

    @RogersHelps I am currently blocked out of my email account & can’t even reset the email password. Your AI says I have a security block and to call support… on hold for 4 hrs then disconnected. Do you have another security issue phone number?

  • Frazzling
    Yvonne Dean ☕🌈 (@Frazzling) reported

    @RogersHelps My business phone and internet are down in Ponoka.

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    At, that's it. Have been online either through dial-up @1200 bps through 100 Mbps, giving up on a home connection. @Rogers won't replace the line they say needs replacing and they run so much interference, Teksavvy doesn't even work. Off to cancel @rogers cell.

  • newfiegirlrules
    Sydella (@newfiegirlrules) reported

    Hey @RogersHelps @Rogers after all the crap to return phones now you tell us you didn't receive 1 of them. I can send you screenshot from @PurolatorInc showing delivery for both on the same date & time.

  • jenniferdrader5
    Jennifer Drader (@jenniferdrader5) reported

    @RogersHelps I called in. Waited for 2 hrs, they told me they were going to transfer me to technical support. Then message came that said we have higher call volumes and hung up. No reason or timeliness given. Why is there no service update showing this is being affected