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Rogers outages and service status in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 5, 9:21 AM EDT.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Nepean Internet 1 day ago
Bells Corners Wi-fi 13 days ago
Bells Corners Wi-fi 23 days ago
Nepean Internet 29 days ago
Nepean TV 1 month ago
Bells Corners Total Blackout 1 month ago

Nearby cities with recent reports

Nepean

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nl_rock
    chrisc (@nl_rock) reported

    @RogersHelps Only trying to cancel as person who set me up on new plan made it a new account number and didnt cancel my old plan, I would really like someone to contact me to fix this issue

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @RogersHelps So no then? Abysmal customer service.

  • strouder1974
    Strouder (@strouder1974) reported

    Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

  • msh_1486
    Mahdi (@msh_1486) reported

    @Kevin1141531 @RogersHelps I just filed a complaint. Thanks

  • ojhlimages
    OJHL Images DOP (@ojhlimages) reported

    @Dave_Sandford @RogersHelps I’m currently on hold dealing with the exact same situation complete BS and terrible customer service.

  • Sandy_DEWfan
    Sandra A (@Sandy_DEWfan) reported

    @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

  • Nikumi87
    Fezco (@Nikumi87) reported

    @RobFai @Rogers You didn't hang up on them within the first 10 seconds?

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I finally got a human being in tech support on the line - then he did something on his end and we got cut off. He never called back. I think this is my fifth cutoff in two weeks, my fault for being insane - doing the same thing over and over and expecting a different result.

  • Loveataurus
    evanspence (@Loveataurus) reported

    @RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .

  • Kevin1141531
    Kevin F (@Kevin1141531) reported

    @KimmyG6 @RogersHelps Worked there from 2007 to 2014. So glad I don't work there now. This company is so awful. Use CCTS it forces rogers to act and it lodges an official complaint against them too.