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Rogers outages and service status in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 5:15 PM EDT.
  • 56% Internet (56%)
  • 22% TV (22%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Rogers

Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Nepean TV 16 hours ago
Bells Corners Total Blackout 3 days ago
Bells Corners Internet 4 days ago
Nepean Internet 4 days ago
Bells Corners TV 5 days ago
Carp Internet 12 days ago

Nearby cities with recent reports

Bells Corners

3 recent signals

3 days ago
Nepean

2 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PinkIsntwell1
    Pink Isntwell (@PinkIsntwell1) reported

    @GlobalBC Do not deal with @Rogers for anything. They are scam artists and they are scumbags. And their service sucks.

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

  • PhilipFried
    Philip J. Fried (@PhilipFried) reported

    @rogers fix your wifi or im going to find a way to chokeslam your company through a nail spiked table why do you put me through bullshit

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • cityofluv2020
    City of Love (@cityofluv2020) reported

    @Rogers internet has been down all day. What's happening?

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @Rogers @RogersHelps I have called companies that have 10 fold the customer base you have and never have I heard "we have too many calls, call back another time". There is no another time. You've made my decision that much more clear

  • Harishanimagus
    Harish Narayanan (@Harishanimagus) reported

    @RogersHelps My wifi has been down since yesterday. Unable to connect on a call despite being on hold for more than 60 minutes, chat queues take forever, and no response to support tickets. I need this fixed asap. Can someone respond here?

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers What a complete failure your customer service is! I called about my business mobile plans. Got transferred to another line, waited then went through verification and then was put on hold for 40 minutes to get different person. This is 100% unacceptable!

  • JogaFooty
    JogaFooty⚽️🇬🇪🇺🇸🇮🇱🇨🇦🇺🇦 (@JogaFooty) reported

    @RogersHelps is service down on 3275 McCarthy Rd? Flashing orange light on xfinity for hours now

  • Hasan_ali10
    H.A (@Hasan_ali10) reported

    Like seriously WTF @Rogers and I thought my phone was broken!!! Are we still going to pay this month’s bill too????