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Rogers outages and service status in Richmond, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • 89% TV (89%)
  • 11% Internet (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Carp, Nepean, Stittsville, and Kanata.

CityProblem TypeReport Time
Carp TV 9 days ago
Nepean Internet 16 days ago
Nepean TV 22 days ago
Nepean TV 23 days ago
Nepean TV 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • aubrey_harris
    🟣Aubrey Harris (he/him) @aubreyharris.bsky.social (@aubrey_harris) reported

    @Rogers internet has been down in Toronto Beaches area since this afternoon. Repair time keeps being pushed back. I hope they actually have people working on it. My neighbour uses rogers, my provider uses rogers - now my long weekend plans are in disarray. An update would help.

  • Atul_Prajapati_
    Atul Prajapati (@Atul_Prajapati_) reported

    @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.

  • jonsp01
    Jonathan Spivak (@jonsp01) reported

    @RogersHelps Once again Rogers Xfinity Streaming App (RXSA) doesn't play live TV nor plays back saved programs from the cloud PVR on Android 16 devices (cell & tablet). I have no problems with RXSA on my old S8 cell phone running Android 9. The issue was fixed now it's a problem?

  • caldernet
    Somebody 🍁 (@caldernet) reported

    Got 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.

  • Caro_WiserNow
    Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported

    @RogersHelps Too late. I'm cancelling. It's been going on for two weeks and the "help" techies tell me they've fixed it. No use for this anymore with my current deal ending in three weeks.

  • taybbfan
    Tay 💕 (@taybbfan) reported

    @RogersHelps internet down since 7am, it’s now 12am. 17 hours +. No update from Rogers and customer service sucks. People have important stuff to submit & we pay for the service. Don’t need to use 15 gb of data to get those things done. Please give some answers.

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.

  • Yvrscribe
    Ann (@Yvrscribe) reported

    @RogersHelps is there an outage in South vancouver?

  • bree_2002
    bree (@bree_2002) reported

    @RogersHelps I live in saskatoon and i am seeing why I cant text is there a outage somewhere or what's going on