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Rogers outages and service status in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • 33% Internet (33%)
  • 22% TV (22%)
  • 22% Phone (22%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Carp, and Nepean.

CityProblem TypeReport Time
Bells Corners TV 9 days ago
Carp Internet 15 days ago
Bells Corners Total Blackout 15 days ago
Nepean E-mail 15 days ago
Carp Phone 15 days ago
Bells Corners Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadaMate
    Free & Fair (@CanadaMate) reported

    @RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!

  • nestapendragon
    Nesta ౨ৎ (@nestapendragon) reported

    As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

  • mack1971
    MACK A (@mack1971) reported

    @RogersHelps Besides powering off and on the phone crap

  • toymachinesh
    toymachinesh 🇺🇸 (@toymachinesh) reported

    @RogersHelps Automatic puts me on t-mobile which is awful and connecting to the good one “AT&T” takes so long. It’s annoying when it used to be a smooth transition after landing in the US

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Service is down in Whitby on Waller Street. Outage map is also down. Any info or ETA on this?

  • michifme
    Dodie (@michifme) reported

    @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

  • TurnbullDave
    Dave Turnbull (@TurnbullDave) reported

    @RogersHelps That’s the problem, outage was never listed on your website even though my app said there was an outage in my area. You guys need to do a better job of communicating - can’t direct people to a website that doesn’t offer any insight.

  • CanadaMate
    Free & Fair (@CanadaMate) reported

    @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal