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Rogers outages and service status in Richmond, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 5, 9:21 AM EDT.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Nepean Internet 3 hours ago
Bells Corners Wi-fi 12 days ago
Bells Corners Wi-fi 22 days ago
Nepean Internet 28 days ago
Nepean TV 1 month ago
Bells Corners Total Blackout 1 month ago

Nearby cities with recent reports

Nepean

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • msh_1486
    Mahdi (@msh_1486) reported

    @RogersHelps The problem is I can't get a hold of someone. Do you even have a support team?

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @RogersHelps We’ve spent hours queuing to speak with your teams in the last week. We’ve had two technicians come by and leave without resolving our issue. How do we escalate today without waiting 2 hours to speak to someone and then wait another day for a tech to arrive?

  • fatfitman
    darren b (@fatfitman) reported

    @RogersHelps The stores I visited have said to call. That they do not provide for exchanging broken or worn remotes. That they used to but no longer. I would never have called if walking into the store was an option

  • claytonhales83
    Hales (@claytonhales83) reported

    @RealDonBradshaw @BlueJays @Rogers Literally every team does this. Calm down

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps Arrived. LOL - late - Improperly equipped /informed to even start the process. - had to ask home owner where the Roger’s field /street infrastructure is located then had to call the office for more help; …… so far

  • goodbyeAcadia
    Tia ☁️💛 Believes in Love 💛☁️ (@goodbyeAcadia) reported

    @RogersHelps do you know when the Internet will be restored in the Legacy (Calgary) area? It’s been out since 2:30 am and the last update on Rogers said they were investigating the issue at 7:55 am

  • JaysNiners4Life
    Dave Divjak (@JaysNiners4Life) reported

    @RealDonBradshaw @BlueJays @Rogers What a stupid post.

  • leaky766
    leaky (@leaky766) reported

    @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......

  • SearchNavCAN
    Search Navigators (@SearchNavCAN) reported

    @RogersHelps @DivyeshkumarB I have been on the phone with YOU peope for 3.5 hours. What does a customer have to do to get service? Asking for many friends.

  • LucasJorg1
    Lucas Jorg (@LucasJorg1) reported

    @RealDonBradshaw @BlueJays @Rogers What is your problem?