Rogers

Rogers Outage Report in Richmond, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, Ontario 11/19/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata and Stittsville.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • stronggalbeth Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ellcamino ellcamino (@ellcamino) reported

    Canadians continue to be gouged by Bell & Rogers for cell service, internet & TV! @JustinTrudeau enough is enough let American companies in so we can catch a break! @RogersBiz is increasing bills with no notice! I’m ripped off & no where to go! Only 2 companies who run this show!

  • DariusTo DariusTO (@DariusTo) reported

    @Rogers absolutely the worst customer service. Ever. I should have stayed with @Bell

  • vwdave84 Dave (@vwdave84) reported

    @RogersHelps I’m told my older rental modem I have is the cause of my internet issues. I have to pay for the “self install” option for a new modem to resolve these issues. So I have to pay to do the work myself to allow me to continue to pay you for a service that “kinda” works?

  • LimeVella Lime Vella (@LimeVella) reported

    @RogersHelps are your internet down in Brampton? My house wifi is not working and I have class soon so I'd really rather not rely on my data....

  • decca_digital Cory Bramall (@decca_digital) reported

    Hey @RogersHelps @Rogers Where's my new phone is? It's 2 weeks past the 2 weeks extra you said it was going to take to be delivered Again, an update wouldn't be, you know, the worst customer service ever Still noticing you're already billing me for the mandatory new plan tho

  • nmaini Niti Nielsen (@nmaini) reported

    @RogersHelps trying to upgrade my phone has been a nightmare and no customer support agent knows anything about the promotions 😡 now trying to get through to retention department and the hold time is between 1 hr 53 mins to 2 hours. #annoyed

  • RetroTims TimsRetroSessions (@RetroTims) reported

    @RogersHelps internet went out and is saying that it cant find a cable signal.

  • decca_digital Cory Bramall (@decca_digital) reported

    Hey @RogersHelps @Rogers Where's my new phone!? It's 2 weeks past the 2 weeks extra you said it was going to take to be delivered Again, an update wouldn't be, you know, the worst customer service ever Still noticing you're already billing me for the mandatory new plan tho. 🤬

  • DariusTo DariusTO (@DariusTo) reported

    @RogersHelps I am trying to get my cable tv box "reauthorized" after it was just setup on Saturday and works fine till today. I call number on screen provided and I then get bounced around for 1h with no resolution of the issue. I do also have ignite internet.

  • GTAresales Darius (@GTAresales) reported

    Was just informed that @Rogers will offer 20GB wireless plans for $50/mo (certain conditions apply) to NEW subscribers but not to those what have been with Rogers for 20+ years. Pretty poor marketing and lack of respect for old clients! @RogersHelps but only new subscribers!