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Rogers outages and service status in Richmond, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Nepean Internet 9 days ago
Bells Corners Wi-fi 20 days ago
Bells Corners Wi-fi 1 month ago
Nepean Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DebraMHaak
    Debra Haak (@DebraMHaak) reported

    I don’t think @rogers has customer service anymore. Waited 45 minutes on a call that disconnected. Waiting online - 2 hours at this point.

  • UberJumper
    Tyler Higgs 🇨🇦🌻 (@UberJumper) reported

    I've spent 3 hours (2+ hours on hold) with @Rogers today to try and change our Shaw internet service to their 5G Home internet. They seemingly cannot do it. Apparently their Shaw team can't do it, and neither can their wireless team. Not ok Rogers.

  • Rumi_009
    Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported

    @RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.

  • MSpady67
    MSpads (@MSpady67) reported

    @RogersHelps I have been on the phone trying to add a package for my mom’s TV service. Total incompetence. So frustrating. How is Roger’s in business still with the garbage support? Im trying to make money for them. Clown show.

  • SheilaC17730851
    Sheila🇨🇦C (@SheilaC17730851) reported

    @RogersHelps @J6273456386507 Nope. Unacceptable. Over 24 hours. Terrible customer service.

  • Boud34
    GoldenInAStetson (@Boud34) reported

    Could you fix the replay/resume feature on your app? Whenever I return to an episode I was watching, it starts from the beginning instead of picking up where I left off. It’s annoying @discoveryplusCA @Rogers

  • magsdabomb
    mags (@magsdabomb) reported

    @RogersHelps what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consitent trying. Ombudsman info please

  • coreyherscu
    Corey Herscu (@coreyherscu) reported

    @RogersHelps It hasn’t worked. Escalating complaint.

  • coreyherscu
    Corey Herscu (@coreyherscu) reported

    It should be illegal for @Rogers to dodge customer service complaints as it does.

  • redrock1867
    dl (@redrock1867) reported

    @RogersHelps @rogers as a client, it is unacceptable internet has been down for over 12 hours & Roger’s has unprotected critical internet infrastructure. Roger’s having no redundancy in case of outages is unacceptable & embarrassing for this company