Rogers outages and service status in Richmond, Ontario

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Carp, and Stittsville.

City	Problem Type	Report Time
Nepean	Internet	10 days ago
Carp	TV	23 days ago
Nepean	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Maribeth (@stronggalbeth) reported 24 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  @halo_nothing@mstdn.social (@halo_nothing) reported 52 minutes ago from Twin Elm, Ontario

  @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

• 
  Maribeth (@stronggalbeth) reported 52 minutes ago from Twin Elm, Ontario

  @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ward wilson (@DJWardWilson) reported 6 minutes ago

  @Rogers @RogerHelps wanted to watch SCHEDULED GAME - Oilers & Ducks NO CAN DO Sens/ Canes OT is on SN Pacific, people must watch SCHEDULED GAME on another channel - SN West you removed SN West from my line-up in 2024 when Shaw forced streaming on home users EPIC FAIL 😡

• 
  C Wagner (@colingwagner) reported 7 minutes ago

  @RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.

• 
  HonestReplyGuy (@Charlie27252801) reported 7 minutes ago

  @itsWozzz @Rogers @Sportsnet would never show something negative going on in one of their facilities.

• 
  scott cooney (@ScottyC27) reported 8 minutes ago

  @RogersHelps Is there internet down in east york woodbine and danforth

• 
  jassully (@jassully1) reported 12 minutes ago

  @RogersHelps Spent almost two hours between your chat and call center because I thought that my account had been compromised. Everything seems okay but a lot of damage can be done in two hours. I miss Shaw so much.

• 
  sposa (@yenta_girl) reported 16 minutes ago

  @RogersHelps It was but at 10:14 it shut down again....16:15 back on

• 
  Marielle Taylor (@MissMJTaylor) reported 18 minutes ago

  @RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.

• 
  Monica (@M0nicafor3ver) reported 19 minutes ago

  @Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.

• 
  Classic Valve Design (@ClassicValveDes) reported 21 minutes ago

  @RogersHelps Yes. It's the basic monthly internet service that's going up.

• 
  DTAmerikka (@Ferreira_nszuki) reported 22 minutes ago

  @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?