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Rogers outages and service status in Richmond, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 12, 8:19 AM EDT.
  • 22% Internet (22%)
  • 22% Wi-fi (22%)
  • 22% Phone (22%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, and Carp.

CityProblem TypeReport Time
Bells Corners Internet 16 hours ago
Nepean Wi-fi 3 days ago
Nepean Wi-fi 12 days ago
Bells Corners TV 23 days ago
Carp Internet 28 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

16 hours ago
Nepean

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

  • toddsams15
    todd sams (@toddsams15) reported

    @RogersHelps its not an outage our bedroom tv works but the living room one doesn't it is a network or software issue.

  • jason_haugh
    Jason Haugh (@jason_haugh) reported

    @ckcho_na @Rogers A deflection bot gets graded on how many callers it keeps off a live rep. Closing your request was never what it optimized for. A long-time business account walking is a QA miss, and nobody on that floor ever got scored against it.

  • JudyMcKeown1
    Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported

    @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    Update. I gave up yesterday after being on hold for 2 hours! with Rogers and now I am coming up to an hour for today. My problem, @RogersHelps, is I was told by the service rep who came to my home that I actually need to speak with an actual human being about my two issues but it seems impossible. Can you please DM me a number I can call that I can use to actually get through to someone? Thank you.

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    @Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point

  • joey_chaves
    Joey Chaves (@joey_chaves) reported

    @Rogers how many times do I have to tell your sales ppl who come to my door everyday in the last two weeks sometimes between 9-10pm I do not want your service. This is harassment

  • AllawalaImmad
    Immad Allawala (@AllawalaImmad) reported

    @RogersHelps For the record Eric you were super wrong the agent was a great guy but as it turns out my address isn't set up for Rogers all something which could've been communicated in two minutes if you had the decency to just check what my issue was instead of doing nothing @RogersHelps

  • MankindVsModFem
    Mankind vs Modern Feminism (@MankindVsModFem) reported

    Hey, @Rogers. When you force me to communicate with your AI when I call your offices, I'm going to change my service provider, even if the AI functions at the same level as a human being.

  • Berniceness
    Berniceness - 🥓🥓🥓🥓 (@Berniceness) reported

    @RogersHelps Lol, you do realize that my post was about ROGERS and the crap service and outrageous pricing in Canada, yet your support team is outside our country when Canadians can't find jobs. You don't give too shits about your customers when your support can't speak or understand english