Rogers Outage Report in Saint-Basile-le-Grand, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Basile-le-Grand, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Basile-le-Grand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Rogers
Rogers is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Saint-Basile-le-Grand, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Longueuil, Brossard and Saint-Amable.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Saint-Basile-le-Grand, Québec
Latest outage, problems and issue reports in Saint-Basile-le-Grand and nearby locations:
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Tim Mitra 💉x4 ❤️🇺🇦
(@timmitra) reported
from
Mont-Saint-Hilaire, Québec
@kolpanic @Rogers We drove up from the East Coast with no cell service. Fun! I’ve never used Rogers wired service since the cleaning lady at the Rogers HQ unplugged the cable in the 90’s! Thankfully the Tim Hortons truck stops don’t use Rogers either.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ASMR NerdKingdom
(@stphsnrdkingdom) reported
Hey @Rogers why are your wait times always “unusually high call volumes?” Need to know when (if ever) they are normal. I’m confident I could invent my own internet service faster than your on hold times.
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Jennifer Chin
(@jennijenchin) reported
@RogersHelps I was having issues with my tv box yesterday, seems to have been resolved this morning, but now I have no internet connection at home, so no WiFi, no tv and no telephone!
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Northblade
(@ComicCanuck) reported
from
Oshawa, Ontario
@RogersHelps so far on hold for 2:45:13 while trying to speak to a human being about my account, how bad is your world that no one in any Province is answering the phone??
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zeekay
(@Zach_ary) reported
@Rogers makes it almost impossible to cancel their service. I’ve had my service call dropped multiple times after waiting literally hours 🤬🤬
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Chief Fat Guy *rich people suck*🇨🇦 🏳️🌈
(@chieffatguy) reported
@whiskeylover99 @Rogers That's the plan. Buy all the companies then get rid of customer service.
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Chinook1998
(@chinook1998) reported
@rogers why is it taking so much time for customer service to answer the phone? I've been on hold for over an hour. Wake up, Rogers!
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Nicole Kearsey
(@nicolek1989) reported
Is anyone else having trouble with @RogersHelps in the centre city area? Nans is out again.
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Chris Goulard
(@gadgetwizguy) reported
from
Orangeville, Ontario
@startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!
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Justin
(@JustinMacwan14) reported
Internet down since noon, couldn’t work half of the day. How bad is the outrage again @RogersHelps
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Janice Carson 🍁
(@jancarson65) reported
@RogersHelps CRAVE was added to my bill at $20/mo. There is a remove button on your website (that doesn't work). Online chat- no staff available and the contact us page is blank.