Rogers Outage Report in Saint-Basile-le-Grand, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Basile-le-Grand, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Basile-le-Grand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 08: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Saint-Basile-le-Grand, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Saint-Amable, Longueuil and Greenfield Park.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Saint-Amable |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Saint-Basile-le-Grand, Québec
Latest outage, problems and issue reports in Saint-Basile-le-Grand and nearby locations:
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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glow queen✨
(@NinaTheWanted93) reported
from
Montréal, Québec
@Rogers @Apple My iphone battery sucks, how can I fix it
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Tim Mitra 💉x4 ❤️🇺🇦
(@timmitra) reported
from
Mont-Saint-Hilaire, Québec
@kolpanic @Rogers We drove up from the East Coast with no cell service. Fun! I’ve never used Rogers wired service since the cleaning lady at the Rogers HQ unplugged the cable in the 90’s! Thankfully the Tim Hortons truck stops don’t use Rogers either.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Brigden
(@YOWJamie) reported
@RogersHelps is Ignite down in the Nepean are right now? All my services are non-functional l.
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Noah Berinstein-Saunders
(@BerinsteinNoah) reported
@rogers you guys suck ***, terrible customer service, and even worse internet EVERYONE PLEASE USE BELL
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JET1294
(@jet1294) reported
This is a message to all my Canadian friends, family and veiwers. If you need new internet please avoid @Rogers at all costs. They have the worst internet for the most money and don't care to even try to work with you if there is an issue.
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JuNioR aka JXL
(@EastEndFinest1) reported
@RogersHelps To be honest I've had 5 people "try" and help with this and this problem continues...infact I'm just gonna put this new ignite modem/TV package RIGHT BACK in the box it came in. Enough is ENOUGH
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Tonezofhome
(@tonezofhome) reported
Hey @RogersHelps what changed to make you not send all asking to a dead chat link? Also as a significant rogers customer if j ask for a dm you dm me.
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d. emerson eddy
(@93418) reported
@RogersHelps Everything. The site's been up and down for periods at a time all day. Regular web browser on desktop & laptop, app on tablet & phone. It's up again now, but service has seemed spotty.
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JuNioR aka JXL
(@EastEndFinest1) reported
@RogersHelps So how's that PROVISION coming along??? I've been disconnected since 4pm yesterday with no solution in sight! But when the 30th rolls around, you'll still be looking for FULL PAYMENT thou🤬
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LT
(@latoya12) reported
I don’t have the time to argue semantics with their employee who is trained to talk in circles until I give up, but if the @CRTCeng actually wants to help Canadians, they should look into this scam. @Rogers
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JuNioR aka JXL
(@EastEndFinest1) reported
@RogersHelps Calls rogers help for technical support...ask to have call back. Told by Rogers it'll be about 15-20 min. *WAIT*....gets call back...speaks to agent who turns and says "I'll put you through to ignite PLEASE HOLD"..30 MIN LATER!!🤬
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Tonezofhome
(@tonezofhome) reported
Hey @DShulman_ESPN did you know every sportsnet now customer can't watch this game cause @RogersHelps and @Sportsnet broke the app?