Rogers Outage Report in Saint-Basile-le-Grand, Montérégie, Québec
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Basile-le-Grand, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Basile-le-Grand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (8%)
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Phone (7%)
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E-mail (4%)
Live Outage Map Near Saint-Basile-le-Grand, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Longueuil, Brossard, Boucherville, Pointe-aux-Trembles and Sainte-Julie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Saint-Basile-le-Grand, Québec
Latest outage, problems and issue reports in Saint-Basile-le-Grand and nearby locations:
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Tim Mitra 💉x4 ❤️🇺🇦
(@timmitra) reported
from
Mont-Saint-Hilaire, Québec
@kolpanic @Rogers We drove up from the East Coast with no cell service. Fun! I’ve never used Rogers wired service since the cleaning lady at the Rogers HQ unplugged the cable in the 90’s! Thankfully the Tim Hortons truck stops don’t use Rogers either.
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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These Are The Rules
(@TheseR_TheRules) reported
@RogersHelps I thought **** like this was not supposed to happen.... you know, because the internet is supposed to be designed to run on nodes so this **** doesn't happen. You sure this wasn't on purpose? Not a good way to convince us all to go cashless.
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Ace Manoah♠️
(@JaysgoBlue99) reported
@destiny724 @RogersHelps My stance exactly. I almost never had issues with glitches and cutting out with my Ignite PVR before. If there was something small, it was resolved quickly through a system refresh. I just got billed this weekend too and after three days of this, I’m extremely frustrated.
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Ace Manoah♠️
(@JaysgoBlue99) reported
@KathieC094 @RogersHelps I’m a reasonable guy. All I’m asking is for them acknowledge those direct issues and give some sort of timeframe on when everything will be fully fixed with no issues. Oh but wait, they haven’t given any timeframes/estimates during this whole thing and have had NO transparency.
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Michael Nabert
(@SustainableSong) reported
@SamHersh01 @RogersHelps @VassyKapelos Not unlike the way that gun manufacturers insist that when families are grieving a mass shooting is the wrong time to talk about gun laws. Monopolization is a primary reason this outage was so disruptive & also why Canadians pay the highest telecom rates on the planet.
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Freshman
(@Freshman_FGC) reported
@RogersHelps You guys should have hired me. I'm a former Network Admin, I could have fixed the problem a lot sooner. Also, you guys need to allow customers to purchase and use their OWN modems.
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Alioop
(@HappyBoomer4) reported
@JaysgoBlue99 @KathieC094 @RogersHelps It was all being communicated … on their website, that nobody could reach, on their messaging system that failed due to no service, they even tried to call you but the phone went to voicemail…. Oh and “we’ll circle back to you”
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Ace Manoah♠️
(@JaysgoBlue99) reported
@RhoNFLD @RogersHelps It’s so weird too because the channels on guide are totally fine. Even shows on demand are fine. It’s just recordings on my PVR that freeze, glitch, sound cuts out and the TV goes black momentarily. You’d think that would be a pretty quick and easy fix.
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Blah
(@Blah49899425) reported
@RogersHelps Can't play any online games on my Playstation! Please fix this i need my apex 😭
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Ace Manoah♠️
(@JaysgoBlue99) reported
@RhoNFLD @RogersHelps For almost a full 24 hours before this statement came out they were so sure they had resolved all issues completely even though there was hundreds of comments saying otherwise. It’s like they’re totally oblivious to what their customers are saying to them.
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Ace Manoah♠️
(@JaysgoBlue99) reported
@stitchlady @Rogers The worst part is their lack of communication and absolutely no transparency.