Rogers Outage Report in Saint-Basile-le-Grand, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Basile-le-Grand, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Basile-le-Grand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Saint-Basile-le-Grand, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Brossard, Castle Gardens, Boucherville and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Saint-Basile-le-Grand, Québec
Latest outage, problems and issue reports in Saint-Basile-le-Grand and nearby locations:
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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glow queen✨
(@NinaTheWanted93) reported
from
Montréal, Québec
@Rogers @Apple My iphone battery sucks, how can I fix it
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Tim Mitra 💉x4 ❤️🇺🇦
(@timmitra) reported
from
Mont-Saint-Hilaire, Québec
@kolpanic @Rogers We drove up from the East Coast with no cell service. Fun! I’ve never used Rogers wired service since the cleaning lady at the Rogers HQ unplugged the cable in the 90’s! Thankfully the Tim Hortons truck stops don’t use Rogers either.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Smith
(@Mordaith) reported
@JustFjordThings @Rogers I was very polite when I called customer service. I don't blame the frontline folks for the choices made by the brass. But, still, got 'disconnected' just before they were going to give me a number to call and complain at.
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Joy Henderson
(@Joyhenderson78) reported
@Josh4Real @Rogers They unfortunately cannot adequately service our area and our needs. :( They were 100% transparent about this, so props to them.
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James Baldwin
(@TwistedEdge) reported
@RogersHelps Why am I being charged a $30 tech fee for a move despite never being told about this? All I was told was that my appointment would be confirmed via email and that was all. Now I see an account change email with a $30 fee on there.
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jrovsovskein
(@jrovsovskein) reported
@Joyhenderson78 @Rogers @Rogers service is awful and their customer service blows. I keep a log of hours I've spent talking to Rogers Tech. The file's labelled "Time I will Never get Back." And, our internet service has been abysmal. Re-booting every day.
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Grizzly
(@MrKevvinG) reported
@RogersHelps Two hours of shaky internet connection today. The internet in general has been very unstable the past few months. Any chance you can address it? Making it hard to work from home and attend online classes!
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It's D Sedins - #22 Forever
(@dljjohnson) reported
So, for the past 3 weeks I've been trying to pay my @Rogers cell service I've been getting "I'm sorry our networks are currently down. Please try again later." But its telling me I have 1 week to pay my account or I'm getting sent to collections #WTFuck Only 1 month "missed"
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trish⁷ ☻
(@trsh_hrmn) reported
@RogersHelps My internet keeps going on and off the whole day! Could you help me with this? It's been difficult working from home with this conditions.
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𝕸𝖆𝖉𝖉𝖘
(@Madderlinee) reported
@RogersHelps you guys are so UNRELIABLE, I always have these neighbourhood “network problems” every month and your technicians get sent here but it’s still no help. Repeating network problems every month, what is this? What about people who work from home?!
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Samuel Hambleton
(@S_Hambleton_USN) reported
@RogersHelps These are nuisance calls, not ads or requesting information. Blank voicemails. That's not fraud. And, they are occurring on YOUR network with a discernible pattern (999 prefix). 9 calls now in 7 hours. I'll hit up my contacts at corporate, and suggest an eval of the SM team
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DauntlessLion
(@LionDauntless) reported
Looks like it's wasn't a defective Modem that was the problem. Internet is still cutting out during streams for 10-15 minute intervals. COAX cable running outside is old. Wondering if that's the issue. Hopefully we solve the problem soon. @Rogers