Rogers Outage Report in Longueuil, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Longueuil come from postal codes J4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Longueuil, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Longueuil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Longueuil, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Longueuil, Saint-Bruno-de-Montarville, Terrebonne, Brossard, Laval, Mont-Royal and Carignan.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Phone | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Longueuil, Québec
Latest outage, problems and issue reports in Longueuil and nearby locations:
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Anish Patel (@AnishPatel3006) reported from Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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thisIsT (@thisIsTlak) reported from Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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stacie (@skarpontinis) reported from Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Pguert 🇨🇦 (@pguert) reported from Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Pguert 🇨🇦 (@pguert) reported from Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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fabrice (@phabriss) reported from Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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RajniApple (@AppleRajni) reported from Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Gab (@gabityabi) reported from Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Wadih Zaatar (@wzaatar) reported from Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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thisIsT (@thisIsTlak) reported from Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Delhi Buoy (@FakeUpSid) reported from Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Anish Patel (@AnishPatel3006) reported from Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Dave Coleman (@wrenchsays) reported from Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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Oshan (@OshanDelisle) reported from Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Apocalypesushi (@apocalypesushi) reported from Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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owais zahid (@owais_zahid) reported from Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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fabrice (@phabriss) reported from Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris P Bacon (@pozpiggy86) reported
Thanks @Rogers... Your network is so congested and overrun that it simply CANNOT handle delivering me the speed I pay for, but yet I still have to pay for it. What a rip off! #CRTC
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Vic Hughes 🧐 (@Exquisite_246) reported
@RogersBiz @RogersHelps had the absolute worst customer service today. Ridiculous.
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Sheri Walker (@SheriWalker72) reported
Just experienced the WORST customer service @Rogers @RogersHelps . My bill is more than $400 over what it should be because they say equipment wasn’t returned (this is after waiting more than 3.5 hours on hold). 1/n
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Aesche (@Aesche) reported
@atinyworldorg @Rogers I once called a chatbot stupid (I was a bit exasperated because I couldn't find another way to formulate a question that the bot didn't understand in three versions) and apparently it was programmed to answer back with "no name calling, please!" 😬😶
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Early Bird (@earlybirdbrew) reported
@RogersHelps having billing issues for past 3 months, for smart home monitoring device that we returned and rogers can’t locate!! Spend total of 9 hours waiting on the line and talked to 6-7 different agents, but no luck to solve the issue!!!!
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Vic Hughes 🧐 (@Exquisite_246) reported
@RogersHelps After waiting 2hrs for a rep, I got a rep that clearly displayed she didn’t know what she was doing. It took her over an hour for information a very direct issue.. furthermore I asked to escalate and instead was transferred to another live agent….. that hung up.
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King in the North (@LenzSowavy) reported
@Rogers after being wrongly charged for roaming while on holidays your live agents had me on hold trying to reach a manager and I still could not get one. Poor customer service to a 15+ year customer. Y’all need to make this right or I’m cancelling
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Andy McCann (@McCanndyTweets) reported
@RogersHelps I sent a DM about 3 hours ago. Still looking for help. Thanks!
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Mikhail&Shenni 🌐 🐬🐶🙏Resist🌊 🇨🇦 🇺🇸 #FB🌐 (@Blueliberals) reported
Dealing with an agent named Ryan on @RogersHelps - he needs a new line of work. Switch to Ignite or tough..'By the way we only support one phone...in a pandemic' You guys are a billion dollar company?
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Leo (@LeoRacicot) reported
@RogersHelps Hello, I sent a DM into @RogersHelps 25 minutes ago regarding the broadcast of a @umichbball on super sports package channel 435. At halftime the game was dropped for a Barry Bonds documentary. Can someone please fix the channel before this game ends? Thank you.