Rogers Outage Report in Washington, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, New Prussia, Waterloo, Baden and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| New Prussia |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Shannon Danielle
(@kaseysmom11) reported
from
Kitchener, Ontario
@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Maden
(@ThaJosh) reported
@RogersHelps I'm just wondering if there's an issue with internet service in the London Ontario region? The outage map looks huge but hasn't been updated for a couple of hours.
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Sam Pisani
(@sampisani) reported
HELP! I've now been on simultaneous phone (90 mins) and Live Chat (30 mins) hold with @Rogers, trying to order 2 Ignite TV boxes...been trying for a week (daily calls and live chats with indefinite hold). Truly bordering on the absurd. Why am I still with @Rogers again?!
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Eddie
(@EddieTheCyw) reported
@RogersHelps my ignite services are down
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Sajan Shantharuban
(@Sajan_98) reported
@RogersHelps I’ve been experiencing issues with my internet and it’s been down for the past two hours and it doesn’t seem to be working at all
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Iain Grant
(@ijg) reported
Umm @RogersHelps have you guys ever considered a customer certification course, so that if there are issues, & customers are competent, we don't need to unplug everything, put a paper bag over our head & cluck like a chicken before we can get the call escalated? So Frustrating.
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Teves
(@TevesTV) reported
Did everything possible on my end. DM'd @Rogers about my internet instability. I hope they can reset a connection on their end and fix something. Idk they've done it before lmao. Though my parents are getting frustrated with how often we need to do this
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Trueoilfan
(@trueoilfan) reported
@cmcdavid97 @Rogers It's too bad I have to work
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John Forte
(@wizeguy63) reported
@RogersHelps My internet has been down since 12:15 this morning...any update??
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Teves
(@TevesTV) reported
@IFallenHD @Rogers nah my family said if this continues we'll just switch ISPs :) Maybe get that fat ~1GB up/down I've seen around me.
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Camille Chambers
(@camille31712987) reported
from
Cobourg, Ontario
@RogersHelps I'm always reaching out! And Rogers is not doing anything to fix the problem. @RogersHelps keep sending me around and around like am a fool! I'm tired of this now. Please remove the $549 off my account because I sent back your smart home Monitor already!