Rogers Outage Report in Washington, Ontario
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Paris.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
||
| Kitchener |
TV | |
| Kitchener |
||
| Waterloo |
Internet | |
| Waterloo |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Juicebox2 Gaming
(@Juicebox2Gaming) reported
This is after nearly 2 months of chasing @RogersHelps to try and fix my ongoing intermittent internet issues. 3 Rogers Tech, 2 @Bell_Support calls, Internet drops, Hours of wasted time for both me and @RogersHelps CSRs / Staff. I have not been a priority in this pandemic for 2/3
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🅑🅔🅐🅡🅢🅖🅡🅛
(@BearsGrl80) reported
@canadalifeco @RogersHelps After 90+ mins on hold, someone finally was able to help get me into my account.
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Shawn vandenberghe
(@Shawnvandenber4) reported
@35Ayres @Rogers I'm with Roger's now. If I told you what my monthly bills were you would ****. I.I'm done with them on Monday when my contract is over.
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Ian Plebe
(@plebdiary) reported
@Rogers y'all picking your noses over there while thousands of users are experiencing connectivity issues? Do something for once in your lives. And upgrade the infrastructure while you're at it, you lazy, greedy degenerates.
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Mike Lewandowski
(@LewandowskiM) reported
@RogersHelps Disappointing. I’ll reach out to Team @Bell perhaps they can help. Though once connected doubt I’ll be keeping an eye on other service 💁🏼
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GG ✨
(@_ErinBLACK) reported
from
Toronto, Ontario
@RogersHelps Is there a service interruption in the Keele and Rogers area? My WIFI isn’t working..
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Jordan Steele
(@jordan26steele) reported
@35Ayres @Rogers Having worked for Telus, Rogers and Bell, I can assure you I have never seen so many broken promises, customer service and billing issues go unresolved than what I’ve seen with Rogers. They’ve always been that way. @TELUS is by far superior.
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DogsOverPeople
(@RuralLandLover1) reported
@Rogers I have called 2x re: small bus acct that billed incorrectly since it opened in June. 1st call 40 min, 20 of which on hold then discon & 2nd for 17min & agent went to transfer & discon. I have all the text from the sales Rep showing the contract amounts. How 2 fix?
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cat drowning in noms
(@slicknik_) reported
Is anyone with Rogers and noticing their phone go in between LTE and 3G constantly? Wtf am I paying $100 for? @rogers
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JDavey
(@jdavey_2) reported
@MichaelChongMP @Rogers @TownofErin It should be considered an essential public service rather than left to private sector.