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Rogers

Rogers outages and service status in Washington, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 25, 7:07 PM EDT.
  • 67% Internet (67%)
  • 13% TV (13%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, and Ayr.

CityProblem TypeReport Time
Waterloo Phone 2 days ago
Kitchener Internet 3 days ago
Kitchener TV 7 days ago
Kitchener Total Blackout 12 days ago
Waterloo TV 15 days ago
Kitchener Internet 15 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

3 days ago
Waterloo

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • 1_bande
    Brenda Atchison ๐Ÿ‡จ๐Ÿ‡ฆ (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. Weโ€™re working from home this is becoming a problem

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • 1_bande
    Brenda Atchison ๐Ÿ‡จ๐Ÿ‡ฆ (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DMโ€™d that.

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90โ€™s. @Sling saves the day again!

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age ๐Ÿ˜”

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GMurray64532
    Gloria Murray (@GMurray64532) reported

    @Garnet_2203 @Rogers USA Blackstone owns a big piece Rogers & service doesnt exist; called twice told call back lines busy, bill wrong for 4th time (still try fix), many CDN employees GONE replaced by international call centres & $5/month price hike for no reason. @CanadianPM ๐Ÿ‡จ๐Ÿ‡ฆrun competition pls

  • colingwagner
    C Wagner (@colingwagner) reported

    @RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.

  • Garnet_2203
    Bev ๐Ÿ‡จ๐Ÿ‡ฆ (@Garnet_2203) reported

    Everyone. Cancel your @Rogers account

  • TonyAnjam
    Tony๐Ÿถ๐Ÿ’ (@TonyAnjam) reported

    Call Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand

  • M0nicafor3ver
    Monica (@M0nicafor3ver) reported

    @Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a humanโ€™s initials) to help customers is the fundamental message.

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers #Rogers shitbox Internet DOWN AGAIN in #Markham! Enough is enough! #CancelRogers let's get it trending! @ROGERS ๐Ÿ–•๐Ÿ–•๐Ÿ–•๐Ÿ–•๐Ÿ–•

  • Karen22912
    BeyondOldfashioned (@Karen22912) reported

    @OllKorrect_eh @Rogers @CRTCeng EXACTLY!!! Didnโ€™t Justin Trudeau a long time ago talk about internet costs??? We are a nation with one of the higher costs for this service. (Iโ€™m having a bad day today, lol)

  • cy686phtsl
    Peter Young (@cy686phtsl) reported

    @RogersHelps Hi, I am writing to report an unauthorized change made to my account today. Earlier today, I called Rogers customer service to inquire about a temporary suspension for my wireless internet service.

  • OllKorrect_eh
    D (@OllKorrect_eh) reported

    @Karen22912 I cannot wait to talk to @Rogers about my plan and see what bs excuses they give me to not lower and change it. @CRTCeng needs to step in a bring down these corrupt companies who are literally sucking us dry for something thats not a luxury or an option but a necessity now