Rogers outages and service status in Washington, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 7, 10:52 AM EDT.
- Internet (65%)
- TV (18%)
- E-mail (6%)
- Total Blackout (6%)
- Wi-fi (6%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 1 day ago |
|
Kitchener
|
Internet | 1 day ago |
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Kitchener
|
Internet | 3 days ago |
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Kitchener
|
Internet | 3 days ago |
|
Kitchener
|
Internet | 6 days ago |
|
Waterloo
|
6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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Aiden Purcell (@AidenPurcell) reported from Waterloo, OntarioWhen you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Andy Wood (@AndyCWood) reported from Waterloo, Ontario@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Glenda Ollero (@GlendaOllero) reportedRecently upgraded from an iPhone 11 Pro to a 14 Pro and wow 5G sucks on @Rogers. It’s not like I live in a remote area — I live in the downtown core. 🤨
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SpiceWeekly (@SpiceWeekly) reported@RogersHelps Not working on any of my devices as well. 😡
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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Joshna Maharaj (@joshnamaharaj) reportedIs anyone else having trouble with @RogersHelps cell phone service today? I can't find any chatter about this, but I haven't been able to access any data off of wifi all day.
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Andrew Lowes (@azuretracks) reportedWell, no response from any @Sportsnet support, but they did fix their portal links in time to see the 1:12 of overtime played. Very disappointed with the absence of customer support in any capacity from sportsnet. Maybe someone @RogersHelps knows who to call in.
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Vida asady (@loveofvancouver) reported@Rogers It is a time to switch 3 mobility service from Roger's to @TELUS for their support.Reasons:service disruption and not being sensitive to world news re: #MahsaAmini,not #pleasewaivelongdistancecalltoiran
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the jammer (@djeel78) reported@RogersHelps @jbinoville What's not to get? The sound is a good 15 seconds behind the video. Turn it on and give it a try yourself...your customers aren't getting paid by @rogers to provide info on your terribly run app...we pay YOU for a service you clearly cannot provide
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Bob Pelley (@bobpelley) reported4 ) Cellular service has been out, and continues to be touch and go. Shouldn’t the billion $ companies who monopolize service here be held to a higher standard. @bell @rogers @TELUS
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枫 (@siwenjw) reported@Rogers This is funny, my internet went down 30 mins ago and tried what that robot told me to do and nothing helped. I tried to call both of ur 24/7 technical number and tells me the customer center is closed. Are u guys serious??
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Joe LaFortune (@joe_lafortune) reported@RogersHelps And, there is no ‘forward’ option, as Rogers instructions say, in iMessaging that I have ever found. The best we can do is send a screen shot which never gets through