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Rogers outages and service status in Washington, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 6, 9:21 PM EDT.
  • 42% Internet (42%)
  • 42% TV (42%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 9: Problems at Rogers

Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Paris, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 3 days ago
Kitchener Internet 5 days ago
Paris TV 10 days ago
Kitchener TV 10 days ago
Waterloo Internet 10 days ago
Kitchener TV 11 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • UCANSMB
    Joey Stewart (@UCANSMB) reported

    @Garnet_2203 @ravira @Rogers God damn… I see how ppl fell for Elbows up LOL their comprehension is non-existent. You dumb ***** don’t know the difference between ACTUAL layoffs vs OFFERING buyouts/early retirement… no wonder this country is going to ****

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    Had to stop watching #Bluejays50 pregame when they discuss who goes down when Barger is activated and the @Rogers employees, @sportsnet planting the seed, giving silly reasons to demote the kid batting .400 over the guy batting .130. Ridiculous

  • cjmask83
    Craig Mask (@cjmask83) reported

    @allkindsXO @RogersHelps I’m having the same issue

  • albisurequebec
    Alberto Sanchez (@albisurequebec) reported

    @RogersHelps That's terrible! We still like being able to receive text messages. Why does the rogers sim access data on its own and for what purposes and why is the preferred sim setting ignored? Thank you

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @RogersHelps Don't be patronizing to me, no it wasn't the end of the day nor was the issue with the chat box exclusive to me. We all know Rogers fired 12000 people and now whatever service is being offered is crap.

  • matthews34goat
    matthews34goat (@matthews34goat) reported

    @BrianReid597401 @Rogers biting the bullet and letting them pick high is a bad idea because not only are you not getting those high draft picks, but you are giving them to teams in the conference and division who you are going to try and compete with

  • guyfromcalgary
    Tired Calgarian (@guyfromcalgary) reported

    @Garnet_2203 @Rogers Those were voluntary buyouts, retard. Even if they weren’t, how does that make this figure okay?

  • ppsgrover
    Palvinder (@ppsgrover) reported

    @RogersHelps @RogersHelps @Rogers Did that and "Yassine - Rogers specialist" said to resolve the issue transfer to the credit operations but no fix Its frustrating #Rogers #CustomerService

  • HomieYak
    Homer (@HomieYak) reported

    @RogersHelps .... and u was just hung up on after a little over 2 hours with a message that said that they cant take my call right now and to call back later. How can I be in the queue for that long, being told "there is a bit of a wait" and then after all that, just hang up on me!

  • DannyEvans96378
    Danny Evans (@DannyEvans96378) reported

    @DjAnganu @MapleLeafs @Rogers Lol I love it sucks to be you.