Rogers

Rogers Outage Report in Washington, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Washington, Ontario 02/26/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Baden and Paris.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LAlbuquerque77 Laura (@LAlbuquerque77) reported

    @RogersHelps Are you going to offer compensation to the affected customers who missed on important work stuff/money because of this outage?? #rogersdown

  • LilLittleDude lil dude (@LilLittleDude) reported

    @jenishptl07 @RogersHelps @Rogers Lmaooo Fido is Rogers and having the exact same issues

  • Lystenman West Ham Ottawa COYI (@Lystenman) reported

    @RogersHelps And Rogers will absolutely do nothing to make good for customers put out, billing us for a full months service. BUT GOD HELP YOU if you're a day late paying. @Rogers #rogersdown

  • GMurugaiyan Murugaiyan G (@GMurugaiyan) reported

    @RogersHelps 6 hours no response very very worst... ROGERS or FIDO you have to answer for it..

  • ThumbelinaKim Kimberly (@ThumbelinaKim) reported

    @ThornPython4 @RogersHelps I’ve been reimbursed before when I had an outage everyday , wasn’t much but it was something

  • lisa_seib Lisa Seib (@lisa_seib) reported

    @CBCAlerts @Rogers everything is down here too 😤. Very inconvenient.

  • HagardSupra Yukon Cornelius (@HagardSupra) reported

    @rogers @rogershelps when will wireless service be restored?

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • LegitOldSchool 🕹 OldSchool 🕹 (@LegitOldSchool) reported

    @RogersHelps Been out since 1:00 am this morning, it's not intermittent, it's not some, it's a whole lot of customers losing complete service for hours. Don't try to downplay it, tell us what's going on and give us an ETA or you'll lose customers fast.

  • sapi3nt Eye of the Squid (@sapi3nt) reported

    @RogersHelps Piece of humble advice: Your staff need to stop tweeting this inaccurate, negatively received, tone-deaf response ASAP. @Rogers "Some wireless customers are experiencing an intermittent service interruption....thank you for your patience" Not rocket science