Rogers

Rogers Outage Report in Washington, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Washington, Ontario 01/13/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Paris.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener TV
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaWaterloo TV
CanadaWaterloo Internet
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • anemic_sweet Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • flaskvalve Master Gordon Thomas #TrudeauMustGo (@flaskvalve) reported

    @RogersHelps No problem . Let us know what happens please !

  • hairball97 Hairball (@hairball97) reported

    @TimHortons @BlueJays @Rogers Too bad Tim Hortons was removed from the stadium last year, hopefully it's back this year...

  • suryarao06 Surya Rao (@suryarao06) reported

    @Rogers second consecutive day the service disruption has happened exactly when everyone would start their work. Your customer support representative could not even apologise and provide me a solution instead, inform the service will be fixed by the eod. Which is poor and bad

  • sj2go Sean Jordan (@sj2go) reported

    I really dislike @Rogers and since Canada offers nothing but monopolies in telecommunications there is no choice but to use them. @FP_Champagne you're an idiot.

  • johnnyjoseph joey (@johnnyjoseph) reported

    @RogersHelps Currently while watching t.v. wrestling mostly, the picture freezes for a few seconds, then comes back, this is happening on a regular basis. You cancelled TBS. We only one AEW show in Ottawa on Rogers. There are other programs on TBS. Why the bleep did you people cancel TBS?

  • EmilyxyAcho Acho (@EmilyxyAcho) reported

    @RogersHelps Today I called again wasting time. Customer services said my A/C file shows internet is installed,only can call technicians /no one will fix it in person. Continued to call 3weeks. How ridiculous Rogers is? Receiving messages everyday from Rogers to tell me wait.

  • gmg1968 │Greg│³ (@gmg1968) reported

    @RogersHelps It's all good right now... It only drops for a couple of minutes and then comes back but it is only the #BlueJays feed. Thank's for your help. @Rogers @Sportsnet

  • BrendaIvey13 Brenda Ivey (@BrendaIvey13) reported

    @RogersHelps I called rogers because I had a group for texts with my sisters to keep them updated on my mothers health care he had stge 4 cancer they werent getting my text time to time Rogers told me I needed a new phone they sold me one but the problem wasnt fixed

  • GerryTimbers Gerry Timbers (@GerryTimbers) reported

    My fiancée is trying to cancel @Rogers service she no longer needs. Four phone calls, over an hour, cut off, sent to retention department, they won’t pick up. Are you kidding me? She is legally blind. Shameful. #Rogerssucks

  • EmmaVelascoM EmmaaaaaaV 💗 (@EmmaVelascoM) reported

    @Rogers today was the day after 14 years as a loyal customer that I had been the agent on loyalty department didn't even cared is my queue to leave #donewithrogers