Rogers Outage Report in Washington, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Ayr and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MareFountz
(@mareFountz18) reported
@thejaytc @RogersHelps I am not with Rogers, we booted them a while ago for crappy service and shady technicians, but I was still impacted by the outage. I was unable to work yesterday.
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LDH Bohemian Dave
(@Canada_Dave) reported
@Rogers Your outage has cost and continues to cost people much needed income as they were unable to work. A lot of people are paycheck to paycheck and needed to work yesterday and today, but yeah, a little credit on their next bill is going to help them pay their rent, food etc
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Narchematics
(@narchematics) reported
@mh1982_1982 @andreamcrae @Rogers Yet you are the one calling me names. Have you ever heard of a suggestion? You should look up its definition. Yikes. Not even 24 hours without a service and you behave like someone stabbed your cat.
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Michael Collins
(@mchammer_skis) reported
@rogers is a tech company whose marketshare & lack of competition make it a utility. Why couldn’t you failover to a backup facility & instead remained down for 12+ hrs? Details need to be made public so we can hold them accountable. A 1 day credit to customers won’t cut it
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David C
(@DGCroadguy) reported
I am over in the UK right now and pretty much everyone I have spoken to today has mentioned the @Rogers outage. I answer that I know because my Cell Phone was now just an expensive camera with solitaire on it. We made the world news, and not in a good way. (and for good reason)
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Nicco Santarossa
(@Nicco2288) reported
@RogersHelps I had an interview scheduled yesterday but I never attended because the service I paid for didn’t give me service. It was a competitive electron apprenticeship and I have lost it due to my absence caused by my faulty data and wifi. Lost out on the start of my career. Thanks roger
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Juan
(@juan002021) reported
@chethosahalli @RogersHelps @Rogers That's right. the thing here is that we are paying for that day without service and I don't remember Rogers giving me 1 day of free service. They have to pay for the mistake.
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AndreaAbraham
(@AndreaAAbraham) reported
@RogersHelps Still no internet service in the Yonge and Eglinton area.
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JP
(@JpConsulting4u) reported
Woke up to get my 10YO up for soccer this morning, and realized @RogersHelps had restored the internet Checked my email, and the first one to come in was my Rogers Bill Not a good PR look… after 24 hours without service, just saying #internetdown #rogersdown
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Austin Ryan
(@Poolofdeath20) reported
@Rogers I still have no internet,when will it back back up I have alot of work I need to do and this is starting to become a bit much, twice now I've bin let down and I'm so close to switching if this is not fixed in the next hour.