Rogers outages and service status in Washington, Ontario

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Paris, and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	52 minutes ago
Paris	TV	5 days ago
Kitchener	TV	5 days ago
Waterloo	Internet	5 days ago
Kitchener	TV	6 days ago
Waterloo	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Paul Cocker (@pisceanpaul) reported 2 minutes ago from Kitchener, Ontario

  @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

• 
  TheHowitzer (@TheHowitzer9000) reported 7 minutes ago from Waterloo, Ontario

  I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

• 
  Karyn Hynes (@karynhynes) reported 10 minutes ago from Waterloo, Ontario

  I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

• 
  Allan Thompson (@gastropod225061) reported 10 minutes ago from Kitchener, Ontario

  I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

• 
  Dan (@NothingworksDan) reported 11 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  TheHowitzer (@TheHowitzer9000) reported 14 minutes ago from Waterloo, Ontario

  A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

• 
  Paul Ingram (@Checkguy2000) reported 15 minutes ago from Kitchener, Ontario

  @Rogers no tv for last half hour! Is ignite down? All channels

• 
  TheHowitzer (@TheHowitzer9000) reported 17 minutes ago from Waterloo, Ontario

  Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

• 
  David J Loredan, UE (@DavidJLoredan) reported 22 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Joshua Broderick (@JoshBroderick17) reported 23 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

• 
  Andy Wood (@AndyCWood) reported 23 minutes ago from Waterloo, Ontario

  @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

• 
  a k (@AbhaK24) reported 23 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  Allan Thompson (@gastropod225061) reported 26 minutes ago from Kitchener, Ontario

  @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

• 
  Jenny Brooks (@MsBrooksWRDSB) reported 30 minutes ago from Kitchener, Ontario

  Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

• 
  Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported 31 minutes ago from Alpine Village, Ontario

  I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

• 
  Chad R. Smith (@TheGospelOfChad) reported 35 minutes ago from Kitchener, Ontario

  @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

• 
  Will D (@wdelves) reported 42 minutes ago from Wilmot Centre, Ontario

  @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

• 
  Chad R. Smith (@TheGospelOfChad) reported 53 minutes ago from Kitchener, Ontario

  @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

• 
  Craig Campbell (@craiger_c) reported 55 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 57 minutes ago from Waterloo, Ontario

  @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cryptofanatic420 (@Liam14903953) reported 10 minutes ago

  Why do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!

• 
  Alper Dama (@alperdama) reported 11 minutes ago

  @Rogers My Vodafone TURKEY bills - paid every month from my address in ANTALYA, TURKEY. Phone number: +90 544 ******* - the SAME number I called @Rogers from to CANCEL in July 2025. I was living in Turkey. My Vancouver apartment was EMPTY.

• 
  TimeTraveleRuss (@Noeticwanderer) reported 15 minutes ago

  Been on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.

• 
  Hollie Pollard (@hollie__pollard) reported 15 minutes ago

  I worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the convulsion that Rogers is one of the worst employers in Canada.

• 
  Zach (@zachnhso) reported 16 minutes ago

  .@Rogers never claim you’re the best ISP again that’s false advertising

• 
  Onur (@onursiezma) reported 16 minutes ago

  @RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!

• 
  Robby Reed (@RobertsonR3090) reported 17 minutes ago

  @RogersHelps @niner4k Rogers you have destroyed any love you got I have already cancelled my service

• 
  Sam Sung (@SamSunga3yr) reported 19 minutes ago

  @RogersHelps "I have already tried calling multiple times over the last 2 weeks, including a recent wait of over 80 minutes with no response. It is unacceptable to force me back to a phone line that doesn't work for a problem your system created by adding 2 unauthorized lines.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 32 minutes ago

  @RogersHelps @CrescendoCove Same with me. Their department that deals with deaths told me a label would be emailed and when they get the equipment they will write off anything my dad owes. No label and there collections is calling. I cancelled my services with Roger’s too over this issue I’m having

• 
  # (@Stank_Clientele) reported 32 minutes ago

  @Sportsnet The broadcast is down. $30 a month for this @Rogers ?