Rogers Outage Report in Washington, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, Baden and Paris.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
TV | |
| Waterloo |
||
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV | |
| Baden |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Cutler
(@cutlerkm) reported
Oh, @rogers and @rogershelps. This has gone on too long. Someone will call you in 72 business hours. What does that even mean? 24 hours in a business day? 8 hours, so expect a call in 9 business days. Why is it so hard to be a Rogers customer???
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Citizen
(@CITIZEN_GUJ) reported
@Rogers Yesterday I got a call from your customer winback team (from 7x powered) and they offered me a good deal. I asked them to call me today but hadn't received a call from their side. Is there anyway you can connect me with them?
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Rei Reis
(@ReikoReis) reported
2/2...so Samsung never contacted. I checked Samsung website and it says they do not lock phones and therefore cannot provide codes to unlock then. Only @Fido or @Rogers can unlock this for me. So now I'm here wondering, why am I being given the run around? 😕
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☾♡francel kwon park♡☾
(@FrancelKwon) reported
@Rogers bro we don't have internet connection and been trying to reboot our router but still nothing..kindly fix it please!! Ernest and jalna london ON
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JustN TruD’OH!
(@TheFreshGroggy) reported
@RogersHelps Aug 2 8-10am, which is the monday of a long weekend, I WON'T BE HOME!!! No one called even though I was assured that they always call back. Then I have to call, got hung up on, have to call back, only to find out there's nothing more they can do. So I spoke with 8 service reps
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Tina Snow ❄️🤍
(@InternetThott) reported
@RogersHelps is the worst i swear wifi has been out since 2 am it’s currently 6:14 and it still isn’t working
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JustN TruD’OH!
(@TheFreshGroggy) reported
@RogersHelps in total, wasted 3 hours to find out that I will have to call back again to schedule another appointment. I still have no internet and probably won't until some time next week. Do you realize that it's a pandemic and WFH REQUITES INTERNET??? ROGERS SUCKS BIG TIME.
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Arkham Smoke 💉
(@ArkhamSmoke) reported
@RogersHelps I've been working with one of your agents for the last hour and a half - so far we've accomplished nothing. A little feedback for corporate - scripting the **** out of your employees to the point where they ignore information you give them unless it's that time in the script
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Dev Designs
(@DevDesigns_) reported
@rogers can you guys please fix my internet, my clients are waiting for their work it’s the 2nd time this week it’s been off for 12 hours or more. I really need to send my clients the work. Any support is appreciated.
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Jean Sabourin
(@powerslide000) reported
@Rogers Is that the new one with the vax passport already installed in it? Rogers sucks anyway.