Rogers Outage Report in Washington, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Ayr and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| Waterloo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either
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Levis Becker
(@LevisBecker) reported
from
Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Paul Ingram
(@Checkguy2000) reported
from
Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T
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Paul Cocker
(@pisceanpaul) reported
from
Kitchener, Ontario
@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Joshua Broderick
(@JoshBroderick17) reported
from
Kitchener, Ontario
Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.
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Gavy
(@GurpartapSS) reported
from
Kitchener, Ontario
@Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers
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Michelle Radman
(@mishyme) reported
from
Kitchener, Ontario
Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…
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Craig Campbell
(@craiger_c) reported
from
Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
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Greg Cook 🇨🇦
(@GregnKW) reported
from
Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
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Jenny Brooks
(@MsBrooksWRDSB) reported
from
Kitchener, Ontario
Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Will D
(@wdelves) reported
from
Wilmot Centre, Ontario
@Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?
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engagy more better
(@jiminthecage) reported
from
Wilmot Centre, Ontario
@bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo
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Sam
(@SamClairmont91) reported
from
Kitchener, Ontario
@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Waterloo, Ontario
@Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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BADASS BIO❤️
(@biohazardwife) reported
@RogersHelps Nope - not at all. I get appointments fill up fast but to simply cancel my appointment because my “modem reset it’s self an hour before the service call” is unacceptable. Especially because there was no call to see if we actually had functioning wifi.
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Mich.6ix
(@Monacat16) reported
@RogersHelps wifi has been down for 2 hours
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Tobin 🤷🏼♂️
(@btobes22) reported
@Rogers You realize the live chat is useless and the billing support line does not give an option yo speak to an agent, very poor service, I want a callback not wait an hour
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Amanda Mae Risser
(@AmandaRisser1) reported
Are phone cases damaging to mobile phones? Do they block vents? Are the magnetic closures a problem? What harm can all of this and more cause to people, phones, everything OR is it all protective? @Rogers @SamsungMobile
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Schmoodles
(@NevahMindJones) reported
@RogersHelps service outage for several units since your upgrades on site yesterday at 77 Maitland Place Toronto. Any idea when you’ll be back to fix it since you broke it? No issues until your techs came to “improve service with upgrades”
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Tobin 🤷🏼♂️
(@btobes22) reported
Congrats @Rogers for having one of your agents making my mom whose a senior cry over a phone bill that you changed! Is that what your proud about with your customer service ? #Rogers #RogersMedia @RogersMediaPR , disgusting! I expect this to be fixed!
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🇨🇦Qu'est-ce que tu what?
(@Widainmor) reported
@RogersHelps is NHL live down? I get this msg "We are unable to verify your access to the game. Please subscribe to NHL LIVE™, or contact your TV provider for access to games on the broadcasting network." when I try to watch, and the listen links take you to the wrong page.
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Janet Gompf
(@jdgompf) reported
@RogersHelps #RogersIgnite Terrible service yesterday, internet was in and out from 17h00. Call to IT confirmed nothing was wrong with boxes. At 23h32, internet went out again but 30 minutes later the tv light up with Amber Alert but tv wouldn't return after!
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Christian
(@stixnpuks) reported
@RogersHelps What’s the reasoning behind the Canucks having no focus on this network. We don’t get proper post games, we get other teams highlights shoved down our throats. Miller scores one of the nicest goals of the year, later in the day, but your focus is elsewhere. FCKBOSTON
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Janet Gompf
(@jdgompf) reported
@RogersHelps #RogersIgnite Terrible service yesterday, internet was in and out from 17h00. Call to IT confirmed nothing was wrong with boxes. At 23h32, internet went out again, 30 minutes later the tv light up with Amber Alert but tv wouldn't return after!