Rogers outages and service status in Washington, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Washington, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 20, 8:10 PM EDT.
- Internet (60%)
- TV (27%)
- Total Blackout (7%)
- Phone (7%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Paris, and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Total Blackout | 18 hours ago |
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Kitchener
|
Internet | 24 hours ago |
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Kitchener
|
Internet | 8 days ago |
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Kitchener
|
TV | 8 days ago |
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Kitchener
|
Internet | 8 days ago |
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Kitchener
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, OntarioAnd typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Thiago Neres (@thiagoneres) reported from Kitchener, Ontario@RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario@RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.
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Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
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Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Claire Donnison (@PlanetC63) reported from Kitchener, OntarioWORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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a k (@AbhaK24) reported from Kitchener, Ontario@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
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Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, OntarioAnyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.
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Levis Becker (@LevisBecker) reported from Kitchener, Ontario@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🪷 Aisha 🪷 (@aishiebabiee) reported@Rogers cannot be serious... how can the automated call system end the call because you're experiencing a high call volume and instruct me to call back later???????? Y'all need to hit me back asap, what type of service is this? If this isn't dealt with my EOD I'm out
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🇨🇦 Kent (@kentmaurstad) reported@Rogers - I have no idea what is going on with you guys. Your online login system isn’t working and I have no clue how to resolve an issue as you require a login and no telephone support. HELP
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Kanav Mehta (@KanavMehta7) reported@Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company
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Prithviraj Kar (@KarPrithviraj) reported@Rogers even if I have an active Asia roaming pass still not able to make and receive calls. Not even customer care. Also no data . Your chat support is pathetic.
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Craig DeCraene (@CraigDeCraene) reported@RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story
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Simran (@ssiimrran) reported@RogersHelps Issue seems to be resolved. Thanks
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Lily_lou-mom (@tford1494) reported@RogersHelps It won't fix on app
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Les Williams (@leswilliams2) reported@RogersHelps I’ve been here a month & had no problem until less than a week ago.
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NickL (@nickl007) reported@RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.
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iVu (@WhoCntrl) reported@RogersHelps I will go today again, but if they don’t solve, what should I do next you cannot leave the customer like that. What more a customer can do than visiting themselves with identification. Whatever it is, it is ridiculous and I hope @CRTCeng will take some action on it. Report filed