Rogers Outage Report in Washington, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener and Paris.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
TV | |
| Kitchener |
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| Kitchener |
TV | |
| Kitchener |
||
| Waterloo |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Phillips
(@ChristinaPhil18) reported
@RogersHelps . Had service back on the weekend now can’t receive or make a call (even though I hear it ringing and answer it). I’m in Niagara- what’s the latest on service resuming to normal?
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Mel
(@Mel_1245) reported
@Rogers tv is still freezing. Any idea on a fix? Been 3 days now. Impossible to watch. #rogersoutage #rogers
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Manish
(@ManishRijal) reported
@CheriDiNovo @Rogers Well been with @rogers very long. Had no cable or internet for 3 days. I am looking for two action. 1. Fair compensation 2. Service going forward. Government needs to setup independent enquiry to how Canadians won’t have information blackout again, security, monopoly and cost.
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Kelly Oliver-Bonnay
(@kellybonnay) reported
@KX947 Wasn't a customer and never would be after TWO incidents in six months! @Rogers sucks and is too big for their britches. HEY, @CRTCeng #stopthemenopoly #morecellserviceproviders
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Cbc.anime
(@anime_cbc) reported
@RogersHelps @Rogers I have an important meeting and it’s keep connecting and disconnecting … worst network and customer service
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ILuvTO
(@Pradeeps95Tdot) reported
@AboutRogers @Rogers No internet yet. Somehow my entire post code is still not in the 'vast majority' of Rogers customer who supposedly got their services back. So Mr CEO is obviously referring to Alternative reality..eh!
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LH Media
(@LHMediaToronto) reported
@RogersHelps we recently moved and we were told a technician would not be needed. Having serious wifi issues and now we are being told to pay for extra services when the first person we talked to said what we might need is free.
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Sue Tyler
(@SueTyler1313) reported
Rogers has a threat of a class action lawsuit on their hands, 2 other major Broadcasters have Human Rights Claims filed against them……I wonder if anyone from the CRTC is looking at this going …..**** ….we got some explaining to do. @Rogers @CRTCHearings
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El The 🇨🇦🇲🇹
(@franticmonkey) reported
@CBCNews absolutely incredible. Thanks to that @Rogers outage I am now on day FOUR of having my @TekSavvyNetwork being without internet. I have to use my mobile data to tether so I can work. And sooner or later that will run out. What a **** show.
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walibi
(@walibi77) reported
@RogersHelps When hydro goes down, they notify us immediately. When the gas company is shut off, they notify us immediately. When their is an issue in the water, the utility notifies us immediately. @Rogers DOES'NT CARE ABOUT CANADIANS and for a comms company THEY FAIL AT COMMUNICATION