Rogers outages and service status in Washington, Ontario

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Paris, and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	12 hours ago
Kitchener	TV	17 hours ago
Kitchener	Internet	20 hours ago
Kitchener	Internet	2 days ago
Kitchener	Internet	2 days ago
Kitchener	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Aiden Purcell (@AidenPurcell) reported 2 minutes ago from Waterloo, Ontario

  When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

• 
  Karl Zenith Nieva (@TheKarltopia) reported 6 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  Hardik Jasani (@jasanihardik2) reported 11 minutes ago from Kitchener, Ontario

  @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

• 
  Kevin (@kevin_maltby) reported 13 minutes ago from Kitchener, Ontario

  But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

• 
  Karyn Hynes (@karynhynes) reported 15 minutes ago from Waterloo, Ontario

  I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

• 
  Chad R. Smith (@TheGospelOfChad) reported 16 minutes ago from Kitchener, Ontario

  @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

• 
  M (@Toyotasrgr8cars) reported 21 minutes ago from Kitchener, Ontario

  @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

• 
  M. Pocaterra (@MPocaterra1) reported 22 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  Dan (@NothingworksDan) reported 22 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  a k (@AbhaK24) reported 24 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  S.Coghlin (@scoghlin) reported 27 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  Chad R. Smith (@TheGospelOfChad) reported 28 minutes ago from Kitchener, Ontario

  @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

• 
  Chad R. Smith (@TheGospelOfChad) reported 46 minutes ago from Kitchener, Ontario

  @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

• 
  Dan (@NothingworksDan) reported 48 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  Claire Donnison (@PlanetC63) reported 52 minutes ago from Kitchener, Ontario

  WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

• 
  Chad R. Smith (@TheGospelOfChad) reported 54 minutes ago from Kitchener, Ontario

  And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

• 
  Maria Minutillo (@mariamin59) reported 55 minutes ago from Kitchener, Ontario

  @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

• 
  PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported 55 minutes ago from Kitchener, Ontario

  Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

• 
  Karyn Hynes (@karynhynes) reported 57 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 58 minutes ago from Kitchener, Ontario

  @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Gitz (@MrGitz) reported 3 minutes ago

  @RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)

• 
  Brad Hughes (@brad86er) reported 3 minutes ago

  @Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service

• 
  Liberal Right Winger (@WingerRigh98243) reported 7 minutes ago

  @Garnet_2203 @Rogers so stupid cope

• 
  Steve Bergeron (@CBR900) reported 8 minutes ago

  @RogersHelps Yes, I have to reboot the modem at least once a day to resolve the cable box issue. Everything else on Wifi in the house works except the Roger’s TV issues.

• 
  Sean (@Steve9zzj) reported 9 minutes ago

  @HomieYak @RogersHelps @Rogers Waited over 1 hr - Ended up using chat support- which was equally as frustrating- Rogers loved collecting our money and working as little as possible for it

• 
  Lily_lou-mom (@tford1494) reported 15 minutes ago

  @RogersHelps It won't fix on app

• 
  Drew Harris (@drewtheprinter) reported 22 minutes ago

  @RogersHelps @dprihodko How can he let you know, if he has no service to connect ?!!

• 
  absolutelyEpic137 🐝 (@totallyEpic137) reported 22 minutes ago

  @RogersHelps That has been tried but I’m still getting calls. The request “Remove my number from your list” has NEVER worked for me for ANYONE trying to sell me something. Quit calling me.

• 
  Karim (@jesuisKarim) reported 23 minutes ago

  @RogersHelps all phones on my account have been experience some serious call quality and dropped call issues. Is everything okay? Please help!

• 
  Peter 🇨🇦🇮🇹 (@PistolP50122591) reported 23 minutes ago

  @RogersHelps I was hoping to watch both Jays game and hockey playoffs. I can’t! Guess why? No service!!! Have no choice, this has been going on for a month now!!! Bell fiber time! See you, bye 👋 bye 👋