Rogers Outage Report in Washington, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (56%)
-
TV (19%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (3%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: New Hamburg, Kitchener, Waterloo, Baden and Paris.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Total Blackout | |
| Kitchener |
Internet | |
| Kitchener |
Phone | |
| Waterloo |
Wi-fi | |
| Kitchener |
TV | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
-
Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
-
Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
-
Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
-
PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
lighterside
(@wildplantmom) reported
@Rogers you have the WORST customer service! Over 45 minutes on the phone with a customer service rep trying to fix my account only to be put on hold and transferred to someone else before being told that due to "technical difficulties" my call was over. WTF!
-
Tim Armstrong
(@TimJArmstrong) reported
from
Cambridge, Ontario
Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service
-
Michael Kroll
(@Michaelkroll) reported
Wow! @telusmobility can’t do address changes over the phone; waited an hour to speak with someone & told I have to do that! Can’t wait to change over to @Bell or @Rogers. “Telus’ world of technology” can’t process an address change, lol. They make you do that. #fail #servicefail
-
RH
(@RGHall) reported
@RogersHelps wait times between 2-3 hours? Cable not working.
-
Bojan Land
(@bojcodes) reported
@RogersHelps No thank you. I learned my lesson last time. Horrible people and horrible support.
-
Otus Pare
(@OtusPare) reported
@Rogers worst experience ever. Moved and had my internet disconnected. New tenants came and had a different provider install internet. Now I'm told the account was sent to collections because the bill hasn't been paid for months when there's literally no service installed there.
-
Rob Rodrigues
(@rrodrigues_06) reported
@FredGar68553059 @Rogers @Sportsnet Go **** yourself, Fred.
-
Lauralee Proudfoot
(@flitting) reported
@RogersHelps I don't think you can help. Troubleshooting problems every time they come up doesn't prevent them
-
Zoë
(@CatLadyLawyer) reported
@JackieNourse @RogersHelps Hi, neighbor! I just got off the phone with rogers and yes. Affecting about 100 customers in our area, apparently they’re working to fix, no ETA.
-
Elizabeth McGurk
(@ElizabethMcGur5) reported
@RogersHelps @flitting I think you have a bigger problem than just Lauralee. I’m guessing a major outage in the Toronto area?