Rogers

Rogers Outage Report in Washington, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Washington, Ontario 12/24/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Breslau and Baden.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaKitchener E-mail
CanadaKitchener Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • jasanihardik2 Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • PlanetC63 Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • saadkarsaz Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario

    @RogersHelps - Internet Went off in Streestville, Mississauga - any issue???

  • mymindmyright Sam (@mymindmyright) reported

    @RogersHelps So fed up with Roger's. Regretting big time to be Roger's customer. Time to part the ways with Roger's as it is moving from bad to worst to ....newer low with every interaction.

  • hiddengem404 imnothere (@hiddengem404) reported

    @RogersHelps internet outage for at least three hours when is this going to be fixed

  • Rabea_Allos Rabea Allos (@Rabea_Allos) reported

    @rogers internet service has been down since mid afternoon in Richmond Hill, Ontario. When do you expect service to be restored? #RogersOutage @RogersHelps

  • fraseralex1993 Alex Fraser (@fraseralex1993) reported

    @Rogers hey what’s good, me again. What’s going on with the internet. Seems like whenever there’s a little rain everything’s going to ****!!

  • GDR_Dirty Giancarlo (@GDR_Dirty) reported

    @NHL please cut @Rogers already. They are the most expensive streaming service I subscribe to and I have not once been able to watch a game from start to finish without the app crashing or the stream jumping to live action after I’ve waited all day to watch @MapleLeafs. I’ve

  • Tyshawn65 Legendary (@Tyshawn65) reported

    Your ignite modem sucks.. I my ping is so bad when gaming. I want the hitron modem back plz @RogersHelps

  • Taykin4Reidoom Sam Ezra (@Taykin4Reidoom) reported

    @RogersHelps so the internet is down for over 24h, wondering why I can't get an answer as to why, just texts that the service is down... Like yes thank you can I get a real ETA or indication as to what's happening

  • mymindmyright Sam (@mymindmyright) reported

    @RogersHelps Is that the best feedback you come-up with for someone waiting for the express pick for more than two weeks in the slowest period of the year? Is this your busy season? I am canceling my order and looking for the provider who is less busier. Horrible customer service 😡

  • Img0612 budlight lime papi ☦︎ (@Img0612) reported

    @RogersBiz @MapleLeafs #leafstailgating WTF IS WRONG WITH YOU?????