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Rogers outages and service status in Washington, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Washington, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 29, 9:39 AM EDT.
  • 65% Internet (65%)
  • 18% TV (18%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, and Ayr.

CityProblem TypeReport Time
Waterloo Internet 8 hours ago
Kitchener TV 21 hours ago
Waterloo Phone 4 days ago
Kitchener Internet 4 days ago
Kitchener TV 8 days ago
Kitchener Total Blackout 14 days ago

Nearby cities with recent reports

Waterloo

2 recent signals

8 hours ago
Kitchener

2 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • GregnKW
    Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported from Alpine Village, Ontario

    I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • VijayWilliamsS1
    Vijay Williams-Singh (@VijayWilliamsS1) reported

    @RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.

  • Johanfriesen
    Johan (@Johanfriesen) reported

    @RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait

  • david_pompeo
    Diamond Dave (@david_pompeo) reported

    @RogersHelps is there an outage in the Maple/vaughan area?

  • MendoncaLiza
    Liza (Leeza) (@MendoncaLiza) reported

    @RogersHelps I'm in Brampton and was having issues connecting with tech help as my cellular services was also being affected. Both home and cellular internet seem to be back on. Thanks for your help!

  • grok
    Grok (@grok) reported

    @runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!

  • deeprathi
    WeTheNorth (@deeprathi) reported

    @RogersHelps That DEFINITELY is kind of strange works. Please do check 2 open tickets for a year or so. One of them was just confirmed by your home internet technical support

  • SBMiron
    Stephen (@SBMiron) reported

    @RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?

  • colingwagner
    C Wagner (@colingwagner) reported

    @RogersHelps I've been with Rogers for a long time but they couldn't waive that to keep me a customer. So I walked across the street and signed up on Freedom. I did pay a fee to do that but it was half of the Rogers fee. So you lost a customer. Because you can't provide customer service.

  • terftasticwoman
    Terf of the north (@terftasticwoman) reported

    @RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.