Rogers service status: outage reports and connection issues in Washington, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Ayr.
| City | Problem Type | Report Time |
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Internet | 12 hours ago |
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Internet | 12 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 5 days ago |
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5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioI’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioHey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Reg Martin (@reg_martin) reported from Waterloo, Ontario@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, OntarioA huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Caroline Wolff (@diva701) reported from Kitchener, Ontario@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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S.Coghlin (@scoghlin) reported from Kitchener, OntarioHi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario@rogers no home internet service in Waterloo
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Loren Padelford (@LorenPadelford) reported from Kitchener, OntarioHey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Kevin (@kevin_maltby) reported from Kitchener, OntarioBut that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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M (@Toyotasrgr8cars) reported from Kitchener, Ontario@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Dan (@NothingworksDan) reported from Kitchener, Ontario@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Karyn Hynes (@karynhynes) reported from Waterloo, OntarioI typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jessa Ann (@jesslambos) reported@RogersHelps my internet has been going out for a few hours at least once a month. Again today my internet went down on one of the most important days that I need it right now. Please help
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Christine O. (@christineodun) reported@RogersHelps hi! I can’t make outgoing calls. Is there an outage happening?
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Rob (@rnastytv) reported@RogersHelps MY INTERNET DROPS AT THE EXACT SAME TIME EVERYDAY 12 PM AND THSI HAS BEEN HAPPENING FOR MONTHS FIX THIS GARBAGE
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Maurice High #F.E.I (@MauriceHigh) reported@Fidomobile @Rogers @FidoSolutions lost a full day of work last week due to rogers/fido outage and fido's only solution is to throw a few dollars my way and tell me I should have had business insurance. Hmm, should have had a different phone provider. #Telus
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Bonaventure Software (@bonaventuresoft) reportedOkay, @Bell_Aliant : HMU with what you can do for business-class phone and internet service in Grande-Digue. No cable TV, but dedicated IP addresses, VPN and VOIP support are non-negotiable. Let's do this out in the open so the incompetents at @Rogers can see.
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miss.chang (@d1changy) reported@RogersHelps our home internet is cutting in and out, mostly out. Not ideal as I use the internet for home monitoring for my infant. Can you please fix this problem ASAP?! Thanks.
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Nora Valentino (@valentino_nora) reported@NEWS957 Your radio station is not working properly @Rogers
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David Kehoe (@davidk101) reported@RogersHelps Are you sure you guys haven’t been hacked because I’m pretty sure there’s an outage again in Saskatoon
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Jennay7 (@Jennaymcgona) reported@Rogers another issue ? Could not send or receive texts or search using Internet while out of wifi rang e. Now that I am home In wifi- it’s working Is there a connection issue today
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Jason (@GoodchildJason) reported@RogersHelps we don’t have cable service (Whitby area)