Rogers outages and service status in Washington, Ontario

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Paris, and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	2 hours ago
Kitchener	Internet	7 days ago
Kitchener	TV	7 days ago
Kitchener	Internet	7 days ago
Kitchener	Internet	8 days ago
Kitchener	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Ishan Abeywardena (@ishansa) reported 46 seconds ago from Kitchener, Ontario

  @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

• 
  Dan (@NothingworksDan) reported 2 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  Will D (@wdelves) reported 8 minutes ago from Wilmot Centre, Ontario

  @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 14 minutes ago from Kitchener, Ontario

  @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

• 
  Maria Minutillo (@mariamin59) reported 21 minutes ago from Kitchener, Ontario

  @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

• 
  Allan Thompson (@gastropod225061) reported 29 minutes ago from Kitchener, Ontario

  I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

• 
  Allan Thompson (@gastropod225061) reported 29 minutes ago from Kitchener, Ontario

  @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

• 
  Craig Campbell (@craiger_c) reported 30 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  M. Pocaterra (@MPocaterra1) reported 33 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  S.Coghlin (@scoghlin) reported 33 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  Karl Zenith Nieva (@TheKarltopia) reported 33 minutes ago from Waterloo, Ontario

  @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

• 
  Joshua Broderick (@JoshBroderick17) reported 38 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

• 
  M (@Toyotasrgr8cars) reported 39 minutes ago from Kitchener, Ontario

  @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

• 
  Thiago Neres (@thiagoneres) reported 41 minutes ago from Kitchener, Ontario

  @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

• 
  Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported 44 minutes ago from Alpine Village, Ontario

  I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

• 
  Natalie Zofia/identify as vaxxed (@anemic_sweet) reported 45 minutes ago from Kitchener, Ontario

  Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

• 
  Chad R. Smith (@TheGospelOfChad) reported 49 minutes ago from Kitchener, Ontario

  @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

• 
  Levis Becker (@LevisBecker) reported 53 minutes ago from Kitchener, Ontario

  @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 54 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

• 
  Claire Donnison (@PlanetC63) reported 56 minutes ago from Kitchener, Ontario

  WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Repenix (@Repenix) reported 2 minutes ago

  @RogersHelps @Wtimbers It's even parts of ottawa that says the internet is online. South Keys area is offline despite your own outage map saying otherwise.

• 
  DidiH (@acethecat) reported 2 minutes ago

  @RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything

• 
  iVu (@WhoCntrl) reported 5 minutes ago

  @RogersHelps This does not help. I am the account holder who visited the store myself with all the identification still, the store executive was telling me that the so called system is saying verification declined without even verifying anything.

• 
  CircularLogic (@CircularLogic89) reported 6 minutes ago

  @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

• 
  Kevin Wright (@KevinADWright) reported 6 minutes ago

  @tobi @Rogers Set apn: mobile.apn this should fix tethering on Rogers but seems to kill tethering on US carriers fyi. Remember to switch back if you’re travelling.

• 
  Sophie (@sophie_everine) reported 12 minutes ago

  @FidoSolutions @MattGalbino @RogersHelps It’s been down since 7am. Please give update!!!

• 
  iVu (@WhoCntrl) reported 13 minutes ago

  @RogersHelps I will go today again, but if they don’t solve, what should I do next you cannot leave the customer like that. What more a customer can do than visiting themselves with identification. Whatever it is, it is ridiculous and I hope @CRTCeng will take some action on it. Report filed

• 
  The Black Blaze Collective (@BlackBlazeE) reported 15 minutes ago

  @Rogers fix your ******* services. You're affecting my livelihood with this bullshit.

• 
  Rick Austin🇨🇦 (@ChessStudio) reported 17 minutes ago

  @RogersHelps Your own outrage map says there is a service disruption that will be resolved in an hour. It's been saying that all day. It's now 1:15 am and there's still no service and it still says the service will be restored in an hour....

• 
  Sophie (@sophie_everine) reported 24 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp