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Rogers outages and service status in Washington, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Washington, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 25, 11:35 AM EDT.
  • 67% Internet (67%)
  • 13% TV (13%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Ayr.

CityProblem TypeReport Time
Kitchener Internet 3 hours ago
Kitchener TV 4 days ago
Kitchener Total Blackout 10 days ago
Waterloo TV 12 days ago
Kitchener Internet 12 days ago
Kitchener Internet 18 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • pixl_frames
    PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter42321247
    Peter Freeborn (@Peter42321247) reported

    @sockmoments @Rogers @JaysCare 3 years ago no one gave a ****. I could get to a game at 6:30 and still get it.

  • david_pompeo
    Diamond Dave (@david_pompeo) reported

    @RogersHelps is there an outage in the Maple/vaughan area?

  • Gradsen
    AJ (@Gradsen) reported

    @RogersHelps Thanks. I have to cancel as rogers increased my pricing by 3x.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!

  • BreanneDodds
    Bre #E4L 🖍🇨🇦 (@BreanneDodds) reported

    @RogersHelps hello! Can you give an update and estimated time on for the Rogers/Shaw outage in Colwood BC caused by an MVI at Sooke rd and Kelly rd?

  • LeafsGuyAI
    LeafsGuyA.I. (@LeafsGuyAI) reported

    Arguably one of the worst hiring processes in the last decade league wide. #leafs are one Chayka hire away from completely loosing a portion of the fan base already on the edge. @Rogers primed to really screw this one up. All about the bottom line, nothing about team success.

  • sharpedgepicks
    sharp edge picks (@sharpedgepicks) reported

    The @bluejays are 3-12 in April and now 6 below 500. This is the worst they’ve been in a couple years. @rogers couldn’t imagine boos reigning down at the dome but I’m expecting it when they are back home next weekend.

  • big_fan2019
    big_fan2019 (@big_fan2019) reported

    Your chat agents are rude and disrespectful towards somebody with special needs. I was transferred several times today to different departments. None of them could help me. @RogersHelps

  • corbykafui
    Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported

    @Rogers you guys are very terrible and horrible

  • BoneOg61674
    OG Mud bone (@BoneOg61674) reported

    @EdmontonOilers @Rogers @RogersPlace Mcdavid sucks