Rogers Outage Report in Washington, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener and Paris.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
TV | |
| Kitchener |
TV | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| Waterloo |
TV | |
| Kitchener |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Gray
(@Kevwg) reported
@RogersHelps my Internet keeps going in and out all day today, is there an issue in Pickering, or is it just my Internet?
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sandy
(@oceanfrees) reported
@RogersHelps Twitter agents found nothing. The phone tech not doing what she said she would do is infuriating. My problems are the same as described in the multiple forum posts & on Twitter. It’s a hardware issue that Rogers needs to fix as all the other “solutions” don’t work.
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Sean P. Webster
(@seanpwebster) reported
@wendellwaldron @RogersHelps Confirmed that I should be able to stream the game in my area but could not tell why I couldn’t. Asked me to call their technical support number. No time for this. I’ve asked for a refund. Ridiculous. #rogersfail
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Sandenn
(@Sandenn) reported
And like that the least I can do is change my #bell cellular plan to @Rogers after the #bellmediacuts and seeing @notontvotoole and @JayOnrait viciously ripped from my life again. Leaders suffer too not collect tax dollars and issue dividends. #NoMoreBellCanada
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DEMESA Inc.
(@DemesaInc) reported
.@RogersHelps I’ve been on hold for over 1 hour. I was supposed to get installation done today between 4-6pm and still waiting. No phone call, no confirmation, nothing. What type of service is this. We have 3 people working from home. How is that even possible? Tony
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Melissa Bieth
(@ITCareers4U) reported
@RogersHelps any idea when the pod issue will be fixed?
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CL Cansicio
(@thecansicio) reported
"I'm sorry. I cannot help. Best advice I have is have a friend or family member call for you." LOL WHAT @Rogers
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esu
(@sadpterodactyl1) reported
@RogersHelps Consistent service interruptions (lasts minutes at a time) occurring this time every night for the last month or so, for a duration of 1-2 hours.
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sandy
(@oceanfrees) reported
@RogersHelps Already tried. Also called in. Supposed to monitor my signals for 5 days, but a couple hours later got an email that the problem was fixed, so nothings been done! The community forum posts show the *massive* problems. Experts suggest solutions. But Rogers ignores.
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CL Cansicio
(@thecansicio) reported
@Rogers only has TTY for deaf communication, which is extremely outdated, and asks me to have someone else call for me. By the way, I was on a live chat asking for help about my account and device order that I made over a month ago that STILL have not yet shipped.