Rogers Outage Report in Washington, Ontario
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (54%)
-
Wi-fi (15%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Ayr and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| Waterloo |
Total Blackout | |
| Kitchener |
TV | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
-
PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
-
Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
-
Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
-
Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
-
Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Sahil
(@Sahil15710219) reported
@RogersBiz 4 d last 25 days ive been calling to get my account transferred to one of my flatmates's name.Ive been calling and waiting for 2-3 hours before getting to speak to representatives for so many days and today finally customer care said it cant be done.Poor.Unbelievable
-
Hooman Askari
(@human___a) reported
Hey @Rogers instead of sending so many letters of apologies, firing your CTO or other tacky games, drop the prices, improve services and support competition. Allow Canada's telecom progress, it's worse than most countries right now. Your greed is holding an entire country back.
-
LATIMAT 2.0
(@latimat) reported
@Techie4201 @RogersHelps Class Action Law Suit started in Quebec by a guy who’s suing for two months each client, I’m goi g higher for $14,000 CAD for a US lost sale that Friday outage $10,999 USD. My Rogers account is intermittently working not happy one bit. Missed Argo WIN 31-21 not recorded by Roge
-
Rob Wolfe
(@Robert_A_Wolfe) reported
Dear @Rogers , I don't think that your outage was due to you not having enough AI. (Yes, part of their response is that they are adding more AI)
-
𝒂𝒎𝒂𝒏𝒅𝒂 ♑️
(@rarityfirefly) reported
Wondering when the @Rogers credit for loss of service is supposed to show up. Cuz I just got billed and it’s the same amount as always. 🤔
-
@416ash
(@416ash) reported
@mgeist @BrianMasseMP Or Staffieri maybe on the hook for replacing all those dead batteries from @rogers Home Phone users older than 5 years ago. Absolutely not designed to survive an emergency of even a 3-4 hour power outage.
-
Sue Hutchinson
(@rangerwyld) reported
from
London, Ontario
@Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.
-
Amanda L
(@amandasbuTful) reported
All we get from the #rogersoutage is a letter saying well do better and invest money in A.I... Nothing about how they will repay for the damage they've done... thanks @Rogers
-
Peake Barbecue
(@Peakebarbecue) reported
@Rogers @RogersHelps received a text that we had 24 hours to pay a past due balance. Went online to pay past due. Online payments would not work. Went on Chat &had regrettable discussion with a support person who immediately told us we were being charged $50 suspension fee.
-
ScottoftheBruce
(@SierraMikeEcho) reported
@RogersHelps dear TONY, you havent spoken to me, in fact you havent replied to the fact that I cant even get DATA from here and for 5 miles down the road. Pitiful