Rogers Outage Report in Washington, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (8%)
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Phone (7%)
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E-mail (4%)
Live Outage Map Near Washington, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Paris, New Hamburg and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
TV | |
| Kitchener |
Total Blackout | |
| Kitchener |
Internet | |
| Kitchener |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Washington, Ontario
Latest outage, problems and issue reports in Washington and nearby locations:
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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These Are The Rules
(@TheseR_TheRules) reported
@RogersHelps I thought **** like this was not supposed to happen.... you know, because the internet is supposed to be designed to run on nodes so this **** doesn't happen. You sure this wasn't on purpose? Not a good way to convince us all to go cashless.
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Ace Manoah♠️
(@JaysgoBlue99) reported
@destiny724 @RogersHelps My stance exactly. I almost never had issues with glitches and cutting out with my Ignite PVR before. If there was something small, it was resolved quickly through a system refresh. I just got billed this weekend too and after three days of this, I’m extremely frustrated.
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Ace Manoah♠️
(@JaysgoBlue99) reported
@KathieC094 @RogersHelps I’m a reasonable guy. All I’m asking is for them acknowledge those direct issues and give some sort of timeframe on when everything will be fully fixed with no issues. Oh but wait, they haven’t given any timeframes/estimates during this whole thing and have had NO transparency.
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Michael Nabert
(@SustainableSong) reported
@SamHersh01 @RogersHelps @VassyKapelos Not unlike the way that gun manufacturers insist that when families are grieving a mass shooting is the wrong time to talk about gun laws. Monopolization is a primary reason this outage was so disruptive & also why Canadians pay the highest telecom rates on the planet.
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Freshman
(@Freshman_FGC) reported
@RogersHelps You guys should have hired me. I'm a former Network Admin, I could have fixed the problem a lot sooner. Also, you guys need to allow customers to purchase and use their OWN modems.
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Alioop
(@HappyBoomer4) reported
@JaysgoBlue99 @KathieC094 @RogersHelps It was all being communicated … on their website, that nobody could reach, on their messaging system that failed due to no service, they even tried to call you but the phone went to voicemail…. Oh and “we’ll circle back to you”
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Ace Manoah♠️
(@JaysgoBlue99) reported
@RhoNFLD @RogersHelps It’s so weird too because the channels on guide are totally fine. Even shows on demand are fine. It’s just recordings on my PVR that freeze, glitch, sound cuts out and the TV goes black momentarily. You’d think that would be a pretty quick and easy fix.
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Blah
(@Blah49899425) reported
@RogersHelps Can't play any online games on my Playstation! Please fix this i need my apex 😭
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Ace Manoah♠️
(@JaysgoBlue99) reported
@RhoNFLD @RogersHelps For almost a full 24 hours before this statement came out they were so sure they had resolved all issues completely even though there was hundreds of comments saying otherwise. It’s like they’re totally oblivious to what their customers are saying to them.
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Ace Manoah♠️
(@JaysgoBlue99) reported
@stitchlady @Rogers The worst part is their lack of communication and absolutely no transparency.