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Rogers

Rogers outages and service status in Washington, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 13, 8:42 PM EDT.
  • 57% Internet (57%)
  • 36% TV (36%)
  • 7% Phone (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Paris, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 6 days ago
Kitchener TV 6 days ago
Kitchener Internet 6 days ago
Kitchener Internet 7 days ago
Kitchener Internet 7 days ago
Kitchener Internet 13 days ago

Nearby cities with recent reports

Kitchener

4 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • krinal
    Krinal Mehta ๐Ÿ‡ฎ๐Ÿ‡ณ๐Ÿ‡จ๐Ÿ‡ฆ (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people canโ€™t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • Toyotasrgr8cars
    M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out itโ€™s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • TheSmileCEO
    Jimmy Moss (@๐Ÿก) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? Iโ€™m in Waterloo, Ontario.

  • thechadrsmith
    Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90โ€™s. @Sling saves the day again!

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right ๐Ÿคฃ PS. I still donโ€™t have my services back. Doubt theyโ€™re going to pay the overages on my cellular bill ๐Ÿ™ƒ

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day ๐Ÿ™ƒ๐Ÿ˜”๐Ÿ™ƒthat some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • Jenn_Passy
    Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps Iโ€™d appreciate some help accessing my email acct. Canโ€™t login. Password reset function not working.

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChemicalHolly
    Chemical Holly๐Ÿ€ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ธ (@ChemicalHolly) reported

    @islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.

  • MrC_ELL
    Mr. C (@MrC_ELL) reported

    @RogersHelps why is customer service so poor lately? I have waited over 20 minutes and counting. The online chat is taking forever

  • s_hughes815
    s_hughes815 (@s_hughes815) reported

    @RogersHelps .. so to get my plan down to affordable reasonable ethical rate with @Rogers i may end up with no connection for a week or so while the equipment switch (by mail) occurs? if i need to do that, i might as well just sign with another carrier.

  • Werdnah
    Andrew d. (@Werdnah) reported

    So @Rogers @RogersHelps, With us experiencing a lot of home internet issues & after being told your tech support is open until 22:00 local time when I call in well before that time your automated system ends the call because you guys arenโ€™t willing to handle customer issues ?

  • EmondYan
    Edmond Yan (@EmondYan) reported

    @RogersHelps is the Rogers network down? It says sim no detected and emergency calls only for me ?

  • Repenix
    Repenix (@Repenix) reported

    @RogersHelps i don't have internet, according to your outage map it should be working and there's no way for me to report the outage as there's a high volume of people already calling in.

  • jmw52
    Your choice may not be mine & that's ok! ๐Ÿ’™๐Ÿ’š๐ŸŒฌ (@jmw52) reported

    @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent

  • OllKorrect_eh
    D (@OllKorrect_eh) reported

    And I will be filing my complaint and taking my business else where imagine paying your bill and not having service and no one helps you. Do better @Rogers maybe go back to hiring REAL CANADIANS !!!!

  • Wtimbers
    Wayne Timbers (@Wtimbers) reported

    @RogersHelps @mondoggg Everything is down in Ottawa right now it seems

  • ademers
    Andrea (@ademers) reported

    @tobi @Rogers This appears to be the best place to get support. I know someone who was on hold for about 2 hrs the other day. Apparently this is normal.