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Rogers Outage Report in Washington, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Washington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Washington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Washington, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and Ayr.

CityProblem TypeReport Time
Kitchener Internet 3 hours ago
Kitchener Internet 3 hours ago
Kitchener Internet 2 days ago
Kitchener Internet 2 days ago
Kitchener Internet 5 days ago
Waterloo E-mail 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Washington, Ontario

Latest outage, problems and issue reports in Washington and nearby locations:

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • jiminthecage
    engagy more better (@jiminthecage) reported from Wilmot Centre, Ontario

    @bertrand_boily @CarymaRules @Rogers He's an Idiot with a mega rich father. Eventually his actions will kill more people than the last Idiot with a mega rich father. #MarcoMuzzo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • steyrshrek
    steyrshrek (@steyrshrek) reported

    @Kiesey78 @Rogers Here we ago again mines down in Guelph too. I called they say they know there’s a problem but @RogersHelps doesn’t know of any problem in my area. Haven’t even got my refund from the last service outage yet here we are again. #rogers #rogersdown

  • Musaic2
    Musaic2 (@Musaic2) reported

    If @Bell saves that much money by shipping jobs overseas, why are their plans around the same price as @Rogers? Because they pocket the difference. Don’t be a Bell customer, but definitely be a shareholder, with that math.

  • CL_87
    Colin Livingston-#YourPalCL (@CL_87) reported

    I have to admit that I'm a complete moron. Despite my better judgement and past experience I bought a wireless device from @Rogers. I know that their customer support is terrible and I know that their wireless service is even worse. I knew it and went ahead anyway. My mistake.

  • cathmulroney
    Catherine Mulroney (@cathmulroney) reported

    Finally back in the land of the Internet living, three days after @Bell shut down my @Rogers services before making arrangements to switch me over. My Rogers vacation was quite brief.

  • jameserwilk
    James Wilk (@jameserwilk) reported

    @RogersHelps I see wirecomm is on site again and caused the outage. I’d like yet another credit please. This is unacceptable you pay then you know when they arrive. Notify customers of maintenance

  • ujjwal20m
    Ujjwal Mehta (@ujjwal20m) reported

    @Rogers @RogersHelps your agents have been selling false deals, I have received a higher bill and my plan is far different from what I was offered, I have been trying to reach out to the rep who sold me the home internet and switching mobile plans as well but no answer pls help

  • kat_trell
    Katherine L (@kat_trell) reported

    @RogersHelps Internet down locally in Brooklin since yesterday. Elderly parents are affected they have no landline, internet or TV. They are being told they might have it back by Wednesday. This is completely unacceptable - especially after a multiple day outage in July.

  • Mattyleg1
    Matthew Legault back from the Cottage (@Mattyleg1) reported

    Hey @RogersHelps , is your telephone/text service down AGAIN?? In Montreal and can’t make phone calls or send texts.

  • aboutlastnitexx
    𝘊𝘩𝘢𝘰𝘵𝘪𝘤 𝘛𝘦𝘮𝘱𝘵𝘢𝘵𝘪𝘰𝘯 💜 (@aboutlastnitexx) reported

    @KanataDad @RogersHelps I’m in Oshawa. Mines been down since 11:30 this morning. Zero help from support.

  • PineBarPrince
    Tracey Lynne (@PineBarPrince) reported

    @magicdream81 @RogersHelps Also in L6Y since last Thursday at 8am - multiple calls to tech support got me nowhere. Last night they claimed it was all fixed but I still have nothing this morning.