Rogers outages and service status in Alpine Village, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 1 outage signal in the last 24 hours around Alpine Village, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 23, 8:19 PM EDT.

Internet (76%)
TV (10%)
Wi-fi (5%)
Phone (5%)
E-mail (2%)
Total Blackout (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alpine Village, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alpine Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Alpine Village	Baseline
May 22, 8:20 PM EDT	0	0	0
May 22, 8:40 PM EDT	0	0	0
May 22, 9:00 PM EDT	0	0	0
May 22, 9:20 PM EDT	0	0	0
May 22, 9:40 PM EDT	0	0	0
May 22, 10:00 PM EDT	0	0	0
May 22, 10:20 PM EDT	0	0	0
May 22, 10:40 PM EDT	0	0	0
May 22, 11:00 PM EDT	0	0	0
May 22, 11:20 PM EDT	0	0	0
May 22, 11:40 PM EDT	0	0	0
May 23, 12:00 AM EDT	0	0	0
May 23, 12:20 AM EDT	0	0	0
May 23, 12:40 AM EDT	0	0	0
May 23, 1:00 AM EDT	0	0	0
May 23, 1:20 AM EDT	0	0	0
May 23, 1:40 AM EDT	0	0	0
May 23, 2:00 AM EDT	0	0	0
May 23, 2:20 AM EDT	0	0	0
May 23, 2:40 AM EDT	0	0	0
May 23, 3:00 AM EDT	0	0	0
May 23, 3:20 AM EDT	0	0	0
May 23, 3:40 AM EDT	0	0	0
May 23, 4:00 AM EDT	0	0	0
May 23, 4:20 AM EDT	0	0	0
May 23, 4:40 AM EDT	0	0	0
May 23, 5:00 AM EDT	0	0	0
May 23, 5:20 AM EDT	0	0	0
May 23, 5:40 AM EDT	0	0	0
May 23, 6:00 AM EDT	0	0	0
May 23, 6:20 AM EDT	0	0	0
May 23, 6:40 AM EDT	0	0	0
May 23, 7:00 AM EDT	0	0	0
May 23, 7:20 AM EDT	0	0	0
May 23, 7:40 AM EDT	0	0	0
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0

May 24: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alpine Village, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Guelph, Kitchener, and Waterloo.

City	Problem Type	Report Time
Cambridge	Internet	21 minutes ago
Guelph	Internet	2 days ago
Kitchener	Total Blackout	3 days ago
Guelph	Internet	3 days ago
Kitchener	Internet	3 days ago
Cambridge	Internet	4 days ago

Nearby cities with recent reports

Cambridge

5 recent signals

21 minutes ago

Guelph

4 recent signals

2 days ago

Kitchener

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alpine Village, Ontario

Latest outage, problems and issue reports in Alpine Village and nearby locations:

Elaine (@Laineygirl) reported 5 minutes ago from Woolwich, Ontario
Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd
Dan (@NothingworksDan) reported 8 minutes ago from Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported 14 minutes ago from Alpine Village, Ontario
I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps
Chad R. Smith (@TheGospelOfChad) reported 17 minutes ago from Kitchener, Ontario
@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.
Karl Zenith Nieva (@TheKarltopia) reported 21 minutes ago from Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
Amir Ismail & Associates (AIA) (@canadaimmigrate) reported 22 minutes ago from Cambridge, Ontario
Rogers is down in Cambridge, N3E area for the last 24 hours. Any update @RogersHelps @Rogers
Fidget (@FidgetSS) reported 23 minutes ago from Cambridge, Ontario
@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?
Chad R. Smith (@thechadrsmith) reported 25 minutes ago from Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
Greg Smith (@TheJarraCanuck) reported 31 minutes ago from Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
Levis Becker (@LevisBecker) reported 41 minutes ago from Kitchener, Ontario
@Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.
Jenn Metzger (@jennmet9) reported 42 minutes ago from Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
Elaine (@Laineygirl) reported 42 minutes ago from Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
S.Coghlin (@scoghlin) reported 44 minutes ago from Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
Kevin (@kevin_maltby) reported 44 minutes ago from Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
Tim Armstrong (@TimJArmstrong) reported 46 minutes ago from Cambridge, Ontario
Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.
Craig Campbell (@craiger_c) reported 47 minutes ago from Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
Slawomir Tomaszewicz (@waclawberent) reported 51 minutes ago from Guelph, Ontario
@Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.
Karen Schieck🇨🇦 (@SchieckKaren) reported 56 minutes ago from Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
rOgUE66☮️ (@daevmc) reported 58 minutes ago from Cambridge, Ontario
@Rogers Internet down in Cambridge N1R area. #OutageAlert Guess no #WorkFromHome
Andy Wood (@AndyCWood) reported 59 minutes ago from Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

TheWomanQueen👑 (@TheWomanQueen1) reported 6 minutes ago
Ok so we’re going to have to deal with an outage every couple of years @RogersHelps??? Heck no, Iam cancelling my services!!! Unbelievable
Andrew d. (@Werdnah) reported 6 minutes ago
So @Rogers @RogersHelps, With us experiencing a lot of home internet issues & after being told your tech support is open until 22:00 local time when I call in well before that time your automated system ends the call because you guys aren’t willing to handle customer issues ?
David "Stargate Genius Leader" Hewlett (@dhewlett) reported 8 minutes ago
Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!
Sophie (@sophie_everine) reported 11 minutes ago
@Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp
🇨🇦 Kent (@kentmaurstad) reported 12 minutes ago
@Rogers - I have no idea what is going on with you guys. Your online login system isn’t working and I have no clue how to resolve an issue as you require a login and no telephone support. HELP
a (@shynewsguy) reported 13 minutes ago
@RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark
Kanav Mehta (@KanavMehta7) reported 17 minutes ago
@Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company
Max Adams (@MasTaherazar) reported 20 minutes ago
@Rogers hanging up on clients and jacking up fees. This shaw merger has ruined what was good about shaw and brought everything that was terrible about rogers to the west coast.
Jacob Legein, CPA (@PeachFinancial) reported 25 minutes ago
@RogersHelps Fix the problem or I am going to dig the gravel out myself and leave your wires exposed if I don’t cut them
FishiousFitness (@JosephF08608071) reported 26 minutes ago
@BlueJays And @Rogers with another big **** you to their fans, gotta buy an absolutely useless @Apple membership to watch 4 games a month. What a ******* joke!!!!!