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Rogers outages and service status in Alpine Village, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Alpine Village, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 8:28 PM EDT.
  • 67% Internet (67%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 5% E-mail (5%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alpine Village, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alpine Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Rogers

Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alpine Village, Ontario

The most recent Rogers outage reports came from the following cities: Guelph, Waterloo, Kitchener, and Cambridge.

CityProblem TypeReport Time
Guelph Internet 29 minutes ago
Waterloo Internet 13 hours ago
Kitchener Total Blackout 2 days ago
Cambridge Total Blackout 2 days ago
Cambridge Total Blackout 2 days ago
Guelph Phone 2 days ago

Nearby cities with recent reports

Cambridge

6 recent signals

2 days ago
Guelph

5 recent signals

29 minutes ago
Waterloo

3 recent signals

13 hours ago
Kitchener

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alpine Village, Ontario

Latest outage, problems and issue reports in Alpine Village and nearby locations:

  • waclawberent
    Slawomir Tomaszewicz (@waclawberent) reported from Guelph, Ontario

    @Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • Douges60
    Douges (@Douges60) reported from Cambridge, Ontario

    @Bell_Support @bell just like you guys to get back to me and make like it never happened. Of course you can give me the original offer after I complain. I’ll never take your offer now. Can hardly wait to be rid of you guys. I’ll take @rogers even with service disruptions. #Rogers contact me

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Here we sit without @rogers internet for the second time in a month with no eta on resumption of service. @rogers has horrible customer service

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RichFriars
    R I C H (@RichFriars) reported

    @RogersHelps is experiencing high call volume because their service is trash ! @Rogers !

  • icyyicee
    Ice Xiao (@icyyicee) reported

    Hey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..

  • PeeCee62
    Paul Cee (@PeeCee62) reported

    @RogersHelps of all days to have the Internet go down. It's Free Agent day and I can't see @FriedgeHNIC

  • AccentBldgSc
    Accent Bldg Sciences Inc. (@AccentBldgSc) reported

    @Rogers Almost 1-hour on the phone with your rep at 866-727-21** to finally say he can't help & switch me to business rep. Line with the bus rep stated there is a long wait, please call back later! We believe for businesses you should b faster. Were planning to add to the service

  • CarolTidd
    Carol Tidd (@CarolTidd) reported

    @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost

  • ChibuzoNwankwo2
    Chibuzo Nwankwo (@ChibuzoNwankwo2) reported

    Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to me with all manner of offers to come back. I’m frustrated. I can’t keep giving my organization excuse that my home internet is not working.

  • MATT__101
    Matt 101® (@MATT__101) reported

    @RogersHelps I was lucky enough that my data turned back on a min after then hung up on me. But the support team did ABSOLUTELY NOTHING.

  • RecycledSpirit
    Recycled_Spirit (@RecycledSpirit) reported

    @Rogers wifi at home has not been working since yesterday. Mobile data is super glitchy today. After trying to contact your support forever we were finally told someone can help by Tuesday! Are you for real? Do not have the audacity to send us the full bill!

  • starbeer
    josh rubin (@starbeer) reported

    @RogersHelps The outages page never showed an outage. And I missed the winning goal.

  • ghostwolfman
    ghostwolfman (@ghostwolfman) reported

    @RogersHelps Yes I have , the lines were cut , pitiful service