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Rogers outages and service status in Alpine Village, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Alpine Village, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 4, 6:02 PM EDT.
  • 74% Internet (74%)
  • 20% TV (20%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alpine Village, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alpine Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alpine Village, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Guelph, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 1 day ago
Cambridge Internet 1 day ago
Guelph Internet 4 days ago
Guelph Internet 5 days ago
Kitchener TV 6 days ago
Waterloo Internet 6 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

1 day ago
Guelph

2 recent signals

4 days ago
Cambridge

1 recent signals

1 day ago
Waterloo

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alpine Village, Ontario

Latest outage, problems and issue reports in Alpine Village and nearby locations:

  • deeneecee
    Deeneecee (@deeneecee) reported from Guelph, Ontario

    @jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

  • steyrshrek
    steyrshrek (@steyrshrek) reported from Guelph, Ontario

    @HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • SlyStu2012
    🇺🇦 🇨🇦 Pro Choice and anti-ChristoFascist (@SlyStu2012) reported from Guelph, Ontario

    72 hours of crap TV service that keeps cutting out after 16+ hours of #rogersoutage Fix your **** @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • alperdama
    Alper Dama (@alperdama) reported

    Your customer service is outsourced overseas with agents who lack basic professionalism. One accused a disabled customer of "spamming" during a medical emergency. This is @Rogers in 2026. Broken website. Broken chat. Broken promises. Filing CCTS and TP complaint. See you there.

  • JayJjtml555
    Rick Blaine (@JayJjtml555) reported

    @RogersHelps ..Seems like an oxymoron..'Rogers helps' ya ..ok..well I am trying to rent an extra box [AND GIVE YOU MORE MONEY..as my bill will now be well over 200 a month for my phone , email and tv..but obviously they do not need the money hence their customer service is such **** as you can't do so many things online as their tech is antiquated and waiting for hours to speak to someone is what they want you to do....My time is worth more than that ..Last time when I got messed around on here by them..I simply sent a message to some VP of Rogers who is on Linkedin, told him what I needed and he had someone call me within 20 minutes and I had the new box couriered to me in 2 days..at no cost to me...[for the shipping]...So tips to all that continue to get the horrid Rogers experience..go to linkedin and send messages to every Rogers employee listed, regardless of what their title or where they are..I guarantee within minutes you will be contacted and your concern will be taken care of....

  • RobertPark71
    Robert Park (@RobertPark71) reported

    @Rogers crap service, tv/internet outage for months. Numerous calls/tech visits, plus many area issues. Finally found out a broken wire coming into our apartment. Weeks, still not fixed, outages continue. WTF are we paying for? Still a year left on contract, not like this!

  • GaltGiovani
    Giovani Galt (@GaltGiovani) reported

    @123mung @RogersHelps They are having problems. I know of 2 business having issues in the aurora area and rogers say it isnt on their side. This isnt the first time.

  • Georgetown_Jack
    Georgetown Jack (@Georgetown_Jack) reported

    @Rogers how many times do you have to make “notes on the account” before you stop spamming me with calls from your credit operations team looking for someone I don’t know? I have no accounts with you (after switching because of your terrible customer service). Sad

  • sidcedar
    Sid T (@sidcedar) reported

    @RogersHelps fix your ******* network, internal issues you ******* dumbass poor quality company poor ******* management got ******* worse when you merged with Shaw. Your own ******* representative don’t even know what the ******* problem is. What’s their ******* job duty

  • Corby_77
    Corby (@Corby_77) reported

    I don't like nor trust Keith Pelley. He's a corporate yes man, MLSE and ownership is more worried about the bottom line than winning a Cup. When the company I worked for 18+ years was bought out by @Rogers it was never the same afterwards, happy I got bought out. #leafs

  • joemacdonald905
    Joe MacDonald (@joemacdonald905) reported

    @RogersHelps Can I do the chat while away from my home wifi (but on the rogers cellular network)? Or do I need to be home and on wifi when chatting with them?

  • millhist
    TheHat (@millhist) reported

    @RogersHelps Done and it gives me the same behavior. This time it was less than one minute between login attempts. Face it it is your app. Not me

  • ppsgrover
    Palvinder (@ppsgrover) reported

    @RogersHelps @RogersHelps @Rogers Did that and "Yassine - Rogers specialist" said to resolve the issue transfer to the credit operations but no fix Its frustrating #Rogers #CustomerService