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Rogers outages and service status in Alpine Village, Ontario

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Alpine Village, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 18, 8:36 PM EDT.
  • 72% Internet (72%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 4% Phone (4%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alpine Village, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alpine Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alpine Village, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Guelph, Kitchener, Waterloo, and Ayr.

CityProblem TypeReport Time
Cambridge Internet 6 hours ago
Cambridge Internet 10 hours ago
Guelph Internet 13 hours ago
Cambridge Internet 1 day ago
Guelph Internet 2 days ago
Kitchener Total Blackout 3 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

6 hours ago
Guelph

3 recent signals

13 hours ago
Kitchener

2 recent signals

3 days ago
Waterloo

1 recent signals

6 days ago

Community Discussion

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Rogers Issues Reports Near Alpine Village, Ontario

Latest outage, problems and issue reports in Alpine Village and nearby locations:

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • m4middle
    Meaghan M (@m4middle) reported from Lakeshore Village, Ontario

    @RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • DarrenLaser
    Darren Laser (@DarrenLaser) reported from Guelph, Ontario

    @RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps internet is still going off intermittently. Was fine all morning then twice in last 10min has gone out for about 1min each before coming back. This has to be a Rogers issue.

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost cables channels again. We’re fine all day. Also internet speed has gone down. Please check signal strength

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • LiamStrongman
    Liam Strongman (@LiamStrongman) reported from Guelph, Ontario

    @RogersHelps sent a DM about a current outage

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • DebbieH039
    Debbie Holland (@DebbieH039) reported from Cambridge, Ontario

    Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sarabjeetsj
    SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported

    @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

  • onkhouse
    tuart onkhouse (@onkhouse) reported

    @RogersHelps i cant find any info about my account or plan not even a welcome email how rude!

  • ScottyC27
    scott cooney (@ScottyC27) reported

    @RogersHelps Is there internet down in east york woodbine and danforth

  • DoubleDs2
    D a n i e l l e © (@DoubleDs2) reported

    @RogersHelps what's up with the service outage in my area? No weather issue, no construction and no one outside trying to resolve it! I've been down for almost 6 hrs and no updates!

  • cormierleanne71
    Leanne Cormier (@cormierleanne71) reported

    @RogersHelps why is the internet down in NB and how long before it is restored

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @ToddHeintz @Rogers @BlueJays I had an issue right at the beginning of the game, in the first inning, my screen went black and my TV box restarted on its own. This has happened to me before and it’s on the 4K channel. Is this what happened to you?

  • starbarry
    Charlotte Clarkson (@starbarry) reported

    @RogersHelps Login works on my computer just not on my phone or the app.

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.