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Rogers outages and service status in Alpine Village, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Alpine Village, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 29, 5:17 PM EDT.
  • 77% Internet (77%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alpine Village, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alpine Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alpine Village, Ontario

The most recent Rogers outage reports came from the following cities: Guelph, Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Guelph Internet 19 hours ago
Cambridge Internet 1 day ago
Guelph Internet 2 days ago
Kitchener Wi-fi 2 days ago
Guelph Internet 5 days ago
Kitchener Total Blackout 6 days ago

Nearby cities with recent reports

Guelph

3 recent signals

19 hours ago
Kitchener

3 recent signals

2 days ago
Cambridge

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alpine Village, Ontario

Latest outage, problems and issue reports in Alpine Village and nearby locations:

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

  • FidgetSS
    Fidget (@FidgetSS) reported from Cambridge, Ontario

    @RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

  • DarrenLaser
    Darren Laser (@DarrenLaser) reported from Guelph, Ontario

    @RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • daevmc
    rOgUE66☮️ (@daevmc) reported from Cambridge, Ontario

    @RogersHelps Internet is down 8n Cambridge N1R area

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • wdelves
    Will D (@wdelves) reported from Wilmot Centre, Ontario

    @Rogers Service outage in Wilmot Township. Can you provide an ETA for when you expect to have it fixed? Also, do you happen to know the root cause?

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ggreeneyes1975
    Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported

    @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

  • wally_statler
    Wally Statler (@wally_statler) reported

    @fordnation Looks a lot better than that @Rogers Stadium disaster. Can't wait for it to be opened and that temp stadium to be torn down.

  • dhewlett
    David "Stargate Genius Leader" Hewlett (@dhewlett) reported

    Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!

  • lina_sloan8
    Lina (@lina_sloan8) reported

    @RogersHelps I am unable to get anyone on the phone as they said they are closed. My internet has been going off & on for days now. Plse help

  • BradBea18939369
    Brad Beaumont (@BradBea18939369) reported

    @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product

  • njdessie
    Esselment (@njdessie) reported

    @letaindomain @Rogers Don't do it!!!!!! You will be on the phone trying to fix the bill for months!!!!!

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

  • JVDFarms
    JVDFarms (@JVDFarms) reported

    One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well

  • faisal_
    Faisal (@faisal_) reported

    Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?

  • metalmex21
    Ryan (@metalmex21) reported

    @RogersHelps having tons of issues with the Jays Winning Innings. I have been a customer for 30 years. This is frustrating.