Rogers Outage in Orono, Durham, Ontario

@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

@RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

@RogersHelps is your service up? No service oshawa

@RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

@RogersHelps I sent a dm an hour ago about our internet, ignite tv and home phone are down, in Courtice. What is happening?

@RogersHelps I’ve sent a dm, modem is flashing orange, rebooted twice and nothing changed, so no internet, tv or home phone. We’re in Courtice, do you know of problems in our area?

@RogersHelps Internet has been down in Bowmanville for going on 4 hours now. No notifications, response from online portal assistance other than to be passed between departments. Any word on a fix? All the neighbours with Bell Fibe are ok....

Rogers not working anyone else @RogersHelps @ROGERStvDurham

@RogersHelps cable, internet, and phone all down - what's going on in Oshawa

@RogersHelps we are having the same problem as yesterday with our home phone through ignite. If someone phones it goes to voicemail and when I try to phone out I’m not getting a dial tone just a busy signal.

@BobNeufer @RogersHelps We are having the same problem in Courtice.

@RogersHelps Is there a service interruption in Oshawa?

Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

Anyone else experiencing a @Rogers outage in #oshawa?

@RogersHelps Id love to but I’ll have to use my data because the internet is crap

@RogersHelps hi guys , is there some sort of service going in Oshawa , the internet , tv and phone lines are all down , please advise

@RogersHelps internet is not working in Courtice @ClaringtonON

Hey @Rogers just thought I’d see if you think it’s good customer service for someone to have little to no internet for 5+ days. Seem to be getting the royal run-around from your customer service - any help would be appreciated. #CustomerService #nohelp

@RogersHelps We’ve been disconnected 4 times now and your dms can’t send a technician so now what? Lose us to bell? It’s like competing Costco to Walmart. As long as I keep paying you don’t care if I actually have service

As always can anyone @RogersHelps or anyone that works for Rogers answer a simple question why do I need to call and ask for a deal on cable services? Why do I need to waste a hour out of my life because I have a service with you?

@Rogers How about you set my service up and stop hanging up on me every time you answer?!! #terribleCS

@Rogers I’m on hold with them. It’s been two hours. They have offered to refund me the activation fee. This is the fourth refund for that. 🙄 getting close to twelve hours of dealing with this? Wtf. My concerns go well beyond just my new phone if this is considered acceptable service.

@RogersHelps I'm wondering if there's an outage in the L3R postal code?

@Rogers you have to be shitting me. I ordered new phone in Apr30th. Your dingdongs sent the wrong phone May 5th, I spent 3hrs on the 5,6 & 7th on hold while you organized to send the correct phone. I found out today, you didn’t actually send it? Wtf? I’m sorry isn’t cutting it.

@RogersHelps I'm trying to find out for my grandparents if there is an outage for cable in their area. They live in Mississauga

@RogersHelps I’ve sent you a DM, I end up on a wild goose chase. We escalate the issue and it’s still not fixed.

@Rogers is okay with people not having service for 16 days so I suggest not using them as a provider 🥰.