Rogers Outage in Orono, Durham, Ontario

@RogersHelps @Rogers trying to cancel my recently deceased mothers cable, on hold for almost two hours now 🤯

@RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

@RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

@RogersHelps is your service up? No service oshawa

@RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

@RogersHelps I sent a dm an hour ago about our internet, ignite tv and home phone are down, in Courtice. What is happening?

@RogersHelps I’ve sent a dm, modem is flashing orange, rebooted twice and nothing changed, so no internet, tv or home phone. We’re in Courtice, do you know of problems in our area?

@RogersHelps Internet has been down in Bowmanville for going on 4 hours now. No notifications, response from online portal assistance other than to be passed between departments. Any word on a fix? All the neighbours with Bell Fibe are ok....

Rogers not working anyone else @RogersHelps @ROGERStvDurham

@RogersHelps cable, internet, and phone all down - what's going on in Oshawa

@RogersHelps we are having the same problem as yesterday with our home phone through ignite. If someone phones it goes to voicemail and when I try to phone out I’m not getting a dial tone just a busy signal.

@BobNeufer @RogersHelps We are having the same problem in Courtice.

@RogersHelps Is there a service interruption in Oshawa?

Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

Any chance @Rogers internet will ever be connected in Barrhaven again? I spoke to several people yesterday in my community and we don’t get it. Power is back. No trees down and @Bell is working fine. Tonight will be night 6 for us. Some feedback from @RogersHelps please. ETA?

@RogersHelps complete blackout since last Saturday! The lack of communication seems to be par for the course considering the astronomical prices we pay. The least @RogersHelps could do is update the affected customers with a real response and notfrom a Bot.

It’s not @hydroottawa’s fault because they’re working around the clock. @RogersHelps though has no excuse why their mobile service is choppy / doesn’t work because Bell works. Overall #Ottawa need to take a better look at our bad infrastructure and find solutions! #ONStorm #Ward9

@Rogers why dont you fix my ****** cable outside that I pay $100s every month for. **** your ****** service

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.

@RogersHelps Thanks @rogershelps. Will we be compensated for the time spent without service?