Shaw outages and service status in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	7 hours ago
Vancouver	E-mail	11 hours ago
Vancouver	Internet	14 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Internet	22 hours ago
Vancouver	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Manpreet Suhi (@ManpreetSuhi) reported 32 seconds ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Marcus Anderson (@InTheBluePaint) reported 1 minute ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  BdblE (@MsYouDoYou) reported 3 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Jeff Thorlacius (@jthor099) reported 5 minutes ago from Vancouver, British Columbia

  @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

• 
  Pattycakes🍰 (@patricklabelle7) reported 5 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Jeff Thorlacius (@jthor099) reported 6 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 9 minutes ago from Vancouver, British Columbia

  Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

• 
  David Schreck (@StrategicThghts) reported 14 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 18 minutes ago from Vancouver, British Columbia

  Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

• 
  Moke (@mykeymause) reported 19 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Steven Wu (@Stevenwu53) reported 20 minutes ago from Vancouver, British Columbia

  @Shawhelp wifi down it will not let me login

• 
  Alex McRoberts (@webtwozero) reported 20 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  BdblE (@MsYouDoYou) reported 32 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Uli Laue (@ulilaue) reported 33 minutes ago from Richmond, British Columbia

  @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 37 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  mrslprime (@mrslprime) reported 44 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  SIXO FOUR (@sixo_four) reported 54 minutes ago from North Vancouver, British Columbia

  @TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.

• 
  Andie Stewart (@Andiecamille) reported 56 minutes ago from Vancouver, British Columbia

  @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

• 
  west coast homo (@jowdoof) reported 56 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Sean Vanderfluit (@Vanderfluit) reported 58 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenn (@jskapin) reported 8 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Rick Alsop (@RickAlsop) reported 11 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Drimint (@RisenRealm) reported 12 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Dave (@Danrek77) reported 14 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 16 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 19 minutes ago

  @Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 19 minutes ago

  @Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.

• 
  Matthew Johnson (@McJohnson922) reported 20 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 minutes ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  DJ Phoenix (@DJPh03NiX) reported 21 minutes ago

  @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.