Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 5 outage signals in the last 24 hours around Brighouse, including 5 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 15, 1:40 AM EDT.

Internet (64%)
TV (14%)
Wi-fi (13%)
Total Blackout (4%)
E-mail (3%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
May 14, 1:20 PM EDT	0	0	0
May 14, 1:40 PM EDT	0	0	0
May 14, 2:00 PM EDT	0	0	0
May 14, 2:20 PM EDT	0	0	0
May 14, 2:40 PM EDT	0	0	0
May 14, 3:00 PM EDT	0	0	0
May 14, 3:20 PM EDT	0	0	0
May 14, 3:40 PM EDT	0	0	0
May 14, 4:00 PM EDT	0	0	0
May 14, 4:20 PM EDT	0	0	0
May 14, 4:40 PM EDT	0	0	0
May 14, 5:00 PM EDT	0	0	0
May 14, 5:20 PM EDT	0	0	0
May 14, 5:40 PM EDT	0	0	0
May 14, 6:00 PM EDT	0	0	0
May 14, 6:20 PM EDT	0	0	0
May 14, 6:40 PM EDT	0	0	0
May 14, 7:00 PM EDT	0	0	0
May 14, 7:20 PM EDT	0	0	0
May 14, 7:40 PM EDT	0	0	0
May 14, 8:00 PM EDT	0	0	0
May 14, 8:20 PM EDT	0	0	0
May 14, 8:40 PM EDT	0	0	0
May 14, 9:00 PM EDT	0	0	0
May 14, 9:20 PM EDT	0	0	0
May 14, 9:40 PM EDT	0	0	0
May 14, 10:00 PM EDT	0	0	0
May 14, 10:20 PM EDT	0	0	0
May 14, 10:40 PM EDT	0	0	0
May 14, 11:00 PM EDT	0	0	0
May 14, 11:20 PM EDT	0	0	0
May 14, 11:40 PM EDT	0	0	0
May 15, 12:00 AM EDT	0	0	0
May 15, 12:20 AM EDT	0	0	0
May 15, 12:40 AM EDT	0	0	0
May 15, 1:00 AM EDT	0	0	0
May 15, 1:20 AM EDT	0	0	0
May 15, 1:40 AM EDT	0	0	0
May 15, 2:00 AM EDT	0	0	0
May 15, 2:20 AM EDT	0	0	0
May 15, 2:40 AM EDT	0	0	0
May 15, 3:00 AM EDT	0	0	0
May 15, 3:20 AM EDT	0	0	0
May 15, 3:40 AM EDT	0	0	0
May 15, 4:00 AM EDT	0	0	0
May 15, 4:20 AM EDT	0	0	0
May 15, 4:40 AM EDT	0	0	0
May 15, 5:00 AM EDT	0	0	0
May 15, 5:20 AM EDT	0	0	0
May 15, 5:40 AM EDT	0	0	0
May 15, 6:00 AM EDT	0	0	0
May 15, 6:20 AM EDT	0	0	0
May 15, 6:40 AM EDT	0	0	0
May 15, 7:00 AM EDT	0	0	0
May 15, 7:20 AM EDT	0	0	0
May 15, 7:40 AM EDT	0	0	0
May 15, 8:00 AM EDT	0	0	0
May 15, 8:20 AM EDT	0	0	0
May 15, 8:40 AM EDT	0	0	0
May 15, 9:00 AM EDT	0	0	0
May 15, 9:20 AM EDT	0	0	0
May 15, 9:40 AM EDT	0	0	0
May 15, 10:00 AM EDT	0	0	0
May 15, 10:20 AM EDT	0	0	0
May 15, 10:40 AM EDT	0	0	0
May 15, 11:00 AM EDT	0	0	0
May 15, 11:20 AM EDT	0	0	0
May 15, 11:40 AM EDT	0	0	0
May 15, 12:00 PM EDT	0	0	0
May 15, 12:20 PM EDT	0	0	0
May 15, 12:40 PM EDT	0	0	0
May 15, 1:00 PM EDT	0	0	0
May 15, 1:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Wi-fi	12 hours ago
Vancouver	Internet	12 hours ago
Vancouver	TV	20 hours ago
Vancouver	TV	20 hours ago
North Vancouver	E-mail	23 hours ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

23 recent signals

12 hours ago

North Vancouver

3 recent signals

23 hours ago

Community Discussion

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Moke (@mykeymause) reported 2 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
colored pencil (@singh_sp) reported 5 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Travel by Rempel (@TRempel604) reported 5 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
David Schreck (@StrategicThghts) reported 6 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Jay Holtslander (@j_holtslander) reported 7 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Thomas Gautreau (@TomGautreau) reported 13 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Steven Wu (@Stevenwu53) reported 19 minutes ago from Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
BdblE (@MsYouDoYou) reported 20 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
Travel by Rempel (@TRempel604) reported 21 minutes ago from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
Gatthew Mriffeth (@mattgriffeth) reported 24 minutes ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
Jennifer West (@Westjet007) reported 26 minutes ago from Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Rina Liddle 💜 💜 💜 (@Liddleworks) reported 36 minutes ago from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
aanshik1 (@Aanshik1) reported 41 minutes ago from Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
Norm (@phoenix45photo) reported 43 minutes ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Janet George (@hcartet) reported 45 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
Michael Brimer (@IMBrimer) reported 46 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
west coast homo (@jowdoof) reported 54 minutes ago from Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
Danielle Aichler (@danielaichler) reported 57 minutes ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Marcus Anderson (@InTheBluePaint) reported 57 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 59 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 7 minutes ago
Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
Drimint (@RisenRealm) reported 10 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Marty Chan (@Marty_Chan) reported 15 minutes ago
@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
Trevor Butte (@The_Butte_Man) reported 15 minutes ago
@Shawhelp my home phone will dial out but not in please help
Mat Thomas (@EmptyUK) reported 18 minutes ago
@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
Sanjeev Lal (@Sanjeev_Lal72) reported 20 minutes ago
@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
TC-VAN (@RageGeist) reported 21 minutes ago
@Shawhelp Yes I am still without service
Heldy (@HeldyCarvalho) reported 21 minutes ago
Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
Megan (@M_So) reported 22 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
RogersHelps (@RogersHelps) reported 22 minutes ago
@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric