Shaw outages and service status in Brighouse, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw generated 5 outage signals in the last 24 hours around Brighouse, including 5 direct reports.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 9, 10:41 PM EDT.

Internet (54%)
TV (18%)
E-mail (12%)
Wi-fi (10%)
Total Blackout (4%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
Apr 8, 11:20 PM EDT	0	0	0
Apr 8, 11:40 PM EDT	0	0	0
Apr 9, 12:00 AM EDT	0	0	0
Apr 9, 12:20 AM EDT	0	0	0
Apr 9, 12:40 AM EDT	0	0	0
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0
Apr 9, 8:20 AM EDT	0	0	0
Apr 9, 8:40 AM EDT	0	0	0
Apr 9, 9:00 AM EDT	0	0	0
Apr 9, 9:20 AM EDT	0	0	0
Apr 9, 9:40 AM EDT	0	0	0
Apr 9, 10:00 AM EDT	0	0	0
Apr 9, 10:20 AM EDT	0	0	0
Apr 9, 10:40 AM EDT	0	0	0
Apr 9, 11:00 AM EDT	0	0	0
Apr 9, 11:20 AM EDT	0	0	0
Apr 9, 11:40 AM EDT	0	0	0
Apr 9, 12:00 PM EDT	0	0	0
Apr 9, 12:20 PM EDT	0	0	0
Apr 9, 12:40 PM EDT	0	0	0
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0
Apr 9, 1:40 PM EDT	0	0	0
Apr 9, 2:00 PM EDT	0	0	0
Apr 9, 2:20 PM EDT	0	0	0
Apr 9, 2:40 PM EDT	0	0	0
Apr 9, 3:00 PM EDT	0	0	0
Apr 9, 3:20 PM EDT	0	0	0
Apr 9, 3:40 PM EDT	0	0	0
Apr 9, 4:00 PM EDT	0	0	0
Apr 9, 4:20 PM EDT	0	0	0
Apr 9, 4:40 PM EDT	0	0	0
Apr 9, 5:00 PM EDT	0	0	0
Apr 9, 5:20 PM EDT	0	0	0
Apr 9, 5:40 PM EDT	0	0	0
Apr 9, 6:00 PM EDT	0	0	0
Apr 9, 6:20 PM EDT	0	0	0
Apr 9, 6:40 PM EDT	0	0	0
Apr 9, 7:00 PM EDT	0	0	0
Apr 9, 7:20 PM EDT	0	0	0
Apr 9, 7:40 PM EDT	0	0	0
Apr 9, 8:00 PM EDT	0	0	0
Apr 9, 8:20 PM EDT	0	0	0
Apr 9, 8:40 PM EDT	0	0	0
Apr 9, 9:00 PM EDT	0	0	0
Apr 9, 9:20 PM EDT	0	0	0
Apr 9, 9:40 PM EDT	0	0	0
Apr 9, 10:00 PM EDT	0	0	0
Apr 9, 10:20 PM EDT	0	0	0
Apr 9, 10:40 PM EDT	0	0	0
Apr 9, 11:00 PM EDT	0	0	0
Apr 9, 11:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	43 minutes ago
Vancouver	E-mail	5 hours ago
Vancouver	Internet	7 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	16 hours ago
Vancouver	TV	1 day ago

Nearby cities with recent reports

Vancouver

19 recent signals

43 minutes ago

North Vancouver

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Susan Parker (@docsparker) reported 1 minute ago from Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
Janet George (@hcartet) reported 6 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
Thomas Gautreau (@TomGautreau) reported 7 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Marcus Anderson (@InTheBluePaint) reported 12 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
Michael Cuddihy (@Wbaz54) reported 14 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 18 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Norm (@phoenix45photo) reported 27 minutes ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Prairie Paul (@PaulDoroshenko) reported 29 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Jessy (@CoachDhillon) reported 36 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 38 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Stylebysarahbraim (@SarahBraim) reported 40 minutes ago from Vancouver, British Columbia
@ShawInfo your service is horrible
Rose Hillier (@rlhnyvr) reported 43 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
ABALI (@G_ABALI_S) reported 46 minutes ago from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Julia Davis (@JuliaHZD) reported 47 minutes ago from West End, British Columbia
@Shawhelp Is there an outage in Vancouver right now?
Jennifer West (@Westjet007) reported 49 minutes ago from Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Pattycakes🍰 (@patricklabelle7) reported 49 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
Andie Stewart (@Andiecamille) reported 53 minutes ago from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
Alan Alilo (@AliloAlan) reported 53 minutes ago from Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
Quinn Mell-Cobb (@QuinnMellCobb) reported 55 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
Tiffany Kalanj (@TiffanyKalanj) reported 59 minutes ago from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lindsay I.R Wiebe (@LindsayWiebeRD) reported 3 minutes ago
@Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.
Vanessa (@Noosiekins) reported 3 minutes ago
@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
Kent Aitchison (@KentAitchison) reported 14 minutes ago
@Shawhelp is there an outage for Internet/WiFi in Kamloops area?
Gerrit Heikamp (@gerrit_heikamp) reported 17 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
Matthew Johnson (@McJohnson922) reported 17 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
Scott Morrison (@atnmorrison) reported 18 minutes ago
@Shawhelp when will issue with routers be resolved
Nova (@AeliusYar) reported 19 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
D (@superdaddoo) reported 21 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
Megan (@M_So) reported 22 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…