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Shaw outages and service status in Brighouse, British Columbia

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Brighouse, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 19, 5:43 PM EDT.
  • 71% Internet (71%)
  • 11% Wi-fi (11%)
  • 8% TV (8%)
  • 7% E-mail (7%)
  • 4% Total Blackout (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 43 minutes ago
Vancouver Internet 1 day ago
Vancouver Internet 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

43 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • RiskManagerCa
    Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

  • Jones_NS99
    Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?

  • cloutier68
    Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • phoenix45photo
    Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • ulilaue
    Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • PSPilates
    Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • RussianTim61
    Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • JuliaHZD
    Julia Davis (@JuliaHZD) reported from West End, British Columbia

    @Shawhelp Is there an outage in Vancouver right now?

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • InTheBluePaint
    Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia

    @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

  • sheaC_3
    shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I will not delete this message until my problem resolves. @Shawhelp

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • rlhnyvr
    Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

  • BarbersRBetter
    Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • Stevenwu53
    Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • kimc555
    Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

  • FansoftheJets
    🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported

    @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.

  • PoCoello
    Chris (@PoCoello) reported

    @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

  • BlackBlazeE
    Release the files (@BlackBlazeE) reported

    Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

  • Uncle_Jed_1
    Budman (@Uncle_Jed_1) reported

    @RogersHelps @Rogers @Shawinfo August 2026... and they're still playing the wrong version!!! On top of that Canadians couldn't watch the Hlinka Gretzky Cup Gold Medal Hockey Game on Saturday without buying a special package, regular cable didn't carry it! How pathetic is that! And channel 159 still SUCKS!!!

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.