Shaw outages and service status in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Richmond, North Vancouver, Vancouver, Burnaby, and New Westminster.

City	Problem Type	Report Time
Richmond	TV	14 hours ago
North Vancouver	TV	14 hours ago
Vancouver	Internet	15 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 5 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Curtis (@Jones_NS99) reported 7 minutes ago from North Vancouver, British Columbia

  Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?

• 
  Chris Falskow (@falskow) reported 9 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Paul E. Marquis (@RiskManagerCa) reported 12 minutes ago from Vancouver, British Columbia

  @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

• 
  Graham Mcphee (@gamcphee) reported 14 minutes ago from Burnaby, British Columbia

  @Shawhelp Many problems with television reception . All day.

• 
  Ashley Burr (@AshleyBurr_) reported 17 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  ashishdani (@ashishdani) reported 22 minutes ago from Vancouver, British Columbia

  @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

• 
  Gatthew Mriffeth (@mattgriffeth) reported 22 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  west coast homo (@jowdoof) reported 25 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Nicolas Dextraze (@nicdex) reported 29 minutes ago from Vancouver, British Columbia

  @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

• 
  Chris Simpson (@chris_e_simpson) reported 32 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Jay Holtslander (@j_holtslander) reported 32 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Yvonne Bray (@PSPilates) reported 34 minutes ago from West End, British Columbia

  Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

• 
  Sean Vanderfluit (@Vanderfluit) reported 34 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  Mariano D (@marianodss) reported 38 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Michael Brimer (@IMBrimer) reported 43 minutes ago from Vancouver, British Columbia

  @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

• 
  Yvonne Bray (@PSPilates) reported 44 minutes ago from West End, British Columbia

  @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

• 
  Uli Laue (@ulilaue) reported 52 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in East Van

• 
  Travel by Rempel (@TRempel604) reported 57 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

• 
  Marcus Anderson (@InTheBluePaint) reported 59 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Johnson (@McJohnson922) reported 51 seconds ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 3 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Travis Lahey (@Bigroyalt) reported 5 minutes ago

  I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me

• 
  DeeJayCee (@DJcraw4d) reported 5 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 6 minutes ago

  @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 7 minutes ago

  @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

• 
  bc_2027 (@bc_2030_vision) reported 9 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Ugabug (@MaryPChipman) reported 14 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  Roger Wild (@rojwild) reported 18 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  We Talk Wrestling (@WeTalkWrestling) reported 20 minutes ago

  @Shawhelp No but your website now says a hydro issue is causing it as of 8:55