Shaw Outage Report in Brighouse, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Brighouse, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, New Westminster, North Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
TV | |
| Richmond |
Internet | |
| Richmond |
||
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Blue curve not working once again
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Alex McRoberts
(@webtwozero) reported
from
North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Marlow 🇨🇦🇺🇦
(@Marlow22) reported
from
Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Danielle Aichler
(@danielaichler) reported
from
Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tim MacKellar
(@onabust) reported
@Shawhelp my bix won't boot up after a power outage
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Cross Border Interviews with Chris Brown
(@CrossBorderPod) reported
We've been with @ShawInfo for 3 years now, and in the last two and a half month it has become the most unreliable internet we have ever had. We had better service - no outages - in remote northern Alberta. I shouldn't need to hotspot my phone to work. #firstworldissues
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VISHAL PRASAD
(@VISHALPRASAD) reported
@Shawhelp The internet outage is also affecting North Edmonton.
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mad scientist
(@so___ber) reported
@Shawhelp I was promised a $0 mobile plan when I signed up for shaw home but now I know being asked to pay $10 per month. I ordered the SIM cards the same time that I got the connection but Shaw never delivered them even after asking again.
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mad scientist
(@so___ber) reported
@Shawhelp Can you get someone to call me regarding this issue? I can dm you my contact number and whatever else you need then.
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Hussian
(@Endem69) reported
@Shawhelp when can we expect the outage being fixed in T6x? Been more than 5 hours and no update on your live outage update page.
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Shane V
(@Inline4photo) reported
@Shawhelp Thanks Tom. Update page is still vague. Do you have any real information that can maybe save my job? This long of an outage maybe doesn't deserve another generic response. Seems to be a lot of residents feeling this effect.
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Jared
(@Jare) reported
@Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem
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Ryan
(@Uh_iamryan) reported
@Shawhelp I have spoken to a rep every day around 5pm the last 3 days. I get the same answer. “It’s in the background teams hands and no eta can be provided. Seem like they lack sense of urgency as it effects income and child learning but no resolution can be relayed.
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mr kaswa
(@mrkaswa) reported
Maybe Shaw did something behind the scenes. Or perhaps the tech guy after the tech guy after the tech guy (yes, it took 3) after tweeting to @shawhelp's "refreshing of the tv boxs software" finally did something for a change, but my box didn't lose signal during the game!