Shaw Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	3 hours ago
Vancouver	Internet	4 hours ago
Vancouver	Internet	7 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  ABALI (@G_ABALI_S) reported 35 seconds ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  Tom Beith (@Tbeithnow) reported 4 minutes ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

• 
  Jeff Thorlacius (@jthor099) reported 11 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Jeff Thorlacius (@jthor099) reported 14 minutes ago from Vancouver, British Columbia

  @Shawhelp Nope, ever since I upgraded my service that's all been fine.

• 
  Alfred Kolowrat (@Alfieak) reported 14 minutes ago from Vancouver, British Columbia

  . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

• 
  Bryn Morgan Williams (@brynmw) reported 19 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Thomas Gautreau (@TomGautreau) reported 21 minutes ago from Vancouver, British Columbia

  Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

• 
  ABALI (@G_ABALI_S) reported 23 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Russian Tim (@RussianTim61) reported 28 minutes ago from Vancouver, British Columbia

  @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

• 
  Jay Holtslander (@j_holtslander) reported 30 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Jeff Thorlacius (@jthor099) reported 30 minutes ago from Vancouver, British Columbia

  @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

• 
  Tri (@geekdad604) reported 38 minutes ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  Chris Simpson (@chris_e_simpson) reported 43 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Travel by Rempel (@TRempel604) reported 45 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

• 
  Tazim Damji (@tazimdamji) reported 46 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Nicolas Dextraze (@nicdex) reported 48 minutes ago from Vancouver, British Columbia

  @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

• 
  Monique Cloutier (@cloutier68) reported 52 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  Jessy (@CoachDhillon) reported 53 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Rina Liddle 💜 💜 💜 (@Liddleworks) reported 55 minutes ago from Vancouver, British Columbia

  There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

• 
  ABALI (@G_ABALI_S) reported 59 minutes ago from Vancouver, British Columbia

  @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🪴KarenK🪴 (@karenk_____) reported 2 minutes ago

  @Shawhelp my cable has been non-working since August. Two pvrs. No show listings not able to tape. I’m disabled. Rarely able to find time ability or someone to fix or troubleshoot. Not happy to be paying and all I watch much is news.

• 
  Jim Fenton (@fenti) reported 9 minutes ago

  @ShawInfo your customer service is horrendous. I’m not even a Shaw customer. I’ve been trying to let you know someone used my phone number for an account. An hour waiting on hold and 40 mins IN a chat window before I gave up. Good luck with that account.

• 
  SSH | Dingø (@dingo_ssb) reported 12 minutes ago

  @Shawhelp @Beb_SSBU Can you make your wifi not garbage thx

• 
  Officedr0ne (@officedr0ne) reported 14 minutes ago

  @Melnychuk86 Meanwhile, for about $20 more than the standard price (without Sasktel bundles or specials) I'm getting 1gbps down/ 100mbps up with @Shawhelp over coax with no special equipment or install. Imagine if @Sasktel were actually trying to be competitive?

• 
  Elizabeth Stretch (@LuzStretch) reported 15 minutes ago

  @Shawhelp Wifi router is all of a sudden unsecured? Please help!

• 
  mark gibson (@markgib007) reported 16 minutes ago

  @AlexBraunig @ShawInfo @TELUS Stupid question because you probly already tried it but did you unplug it for 30 seconds and plug it back in?

• 
  Sharla (@SharlaO99) reported 17 minutes ago

  @Shawhelp I’m getting low bandwidth messages on my tv, would changing the ‘channel’ help that? Thanks.

• 
  evercranky (@evercranky) reported 19 minutes ago

  @ShawInfo you are the worst! Your “maintenance” yesterday night bricked my modem! No fix, no replacement until “maybe” next week. No internet means, I can’t do my work and I’m mandated to work from home! You keep raising your prices for shitty service. You suck! #shawsucks

• 
  Tina Colada (@c_arcadi) reported 19 minutes ago

  @ShawInfo would like to say a big THANK YOU to the individual that hung up on the phone that gave my mom attitude after waiting an hour on the phone to fix her bill payments after being overcharged

• 
  Anna Woolsey (@awoolsey31) reported 23 minutes ago

  @ShawInfo Now one is supposedly calling me back at 4:00 to tell me oh well. Shaw’s customer service sucks. Their policies suck. #shawinfosucks I honestly hope that another company comes in and takes their monopoly away. Will be canceling, cable , phone and internet today.