Shaw outages and service status in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	18 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
North Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
Burnaby	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 5 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Michael Brimer (@IMBrimer) reported 7 minutes ago from Vancouver, British Columbia

  @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

• 
  Manpreet Suhi (@ManpreetSuhi) reported 12 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Moke (@mykeymause) reported 18 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 20 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

• 
  Jay Holtslander (@j_holtslander) reported 20 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Marlow 🇨🇦🇺🇦 (@Marlow22) reported 21 minutes ago from Vancouver, British Columbia

  @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

• 
  Christopher Scott (@ChrisCScott) reported 21 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  Andie Stewart (@Andiecamille) reported 28 minutes ago from Vancouver, British Columbia

  @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

• 
  Travel by Rempel (@TRempel604) reported 28 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

• 
  Patricia Young (@youngcjpl) reported 31 minutes ago from North Vancouver, British Columbia

  @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

• 
  SIXO FOUR (@sixo_four) reported 34 minutes ago from North Vancouver, British Columbia

  @TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.

• 
  D Mac. (@macrae_donnie) reported 47 minutes ago from Vancouver, British Columbia

  @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

• 
  Jossana Haas (@jossanahaas) reported 49 minutes ago from Vancouver, British Columbia

  Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

• 
  Marcus Anderson (@InTheBluePaint) reported 50 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  Sean Vanderfluit (@Vanderfluit) reported 55 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  Rob Grey (@rgrey1) reported 56 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Monique Cloutier (@cloutier68) reported 56 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  Prairie Paul (@PaulDoroshenko) reported 58 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  ABALI (@G_ABALI_S) reported 60 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Valancius (@howyougo) reported 5 minutes ago

  Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 10 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  Ravi Poojara (@RaviPoojara_rp) reported 11 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  TC-VAN (@RageGeist) reported 15 minutes ago

  @Shawhelp Yes I am still without service

• 
  Don T Beakunt (@truebusterflash) reported 19 minutes ago

  @Shawhelp Your link says outages are unavailable. wtf?

• 
  Jenn (@jskapin) reported 19 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Alex Deggs (@Alex_Deggs) reported 23 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  'Nucknation (@surrey1111) reported 23 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  Quinn Mason MD (@boondocksdoc) reported 25 minutes ago

  @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.