Shaw outages and service status in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

City	Problem Type	Report Time
Vancouver	TV	7 hours ago
Vancouver	Internet	15 hours ago
Burnaby	Internet	21 hours ago
Burnaby	Wi-fi	22 hours ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  ashishdani (@ashishdani) reported 2 minutes ago from Vancouver, British Columbia

  @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

• 
  Steven Wu (@Stevenwu53) reported 3 minutes ago from Vancouver, British Columbia

  @Shawhelp wifi down it will not let me login

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 8 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  macaroni in a pot (@jooooodooolp) reported 10 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 13 minutes ago from Vancouver, British Columbia

  Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

• 
  mike blackmon (@MikeyBlackmon) reported 16 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Vanessa (@VNSSAWBSTR) reported 18 minutes ago from Vancouver, British Columbia

  @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

• 
  D Mac. (@macrae_donnie) reported 24 minutes ago from Vancouver, British Columbia

  @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

• 
  Jay Holtslander (@j_holtslander) reported 24 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Curtis (@Jones_NS99) reported 35 minutes ago from North Vancouver, British Columbia

  @Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.

• 
  Graham Mcphee (@gamcphee) reported 36 minutes ago from Burnaby, British Columbia

  @Shawhelp Many problems with television reception . All day.

• 
  Gayle Hurmuses (@gaylehurmuses) reported 40 minutes ago from Burnaby, British Columbia

  @Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!

• 
  Travel by Rempel (@TRempel604) reported 44 minutes ago from Vancouver, British Columbia

  Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

• 
  Michael Brimer (@IMBrimer) reported 45 minutes ago from Vancouver, British Columbia

  @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

• 
  Prairie Paul (@PaulDoroshenko) reported 46 minutes ago from Vancouver, British Columbia

  Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

• 
  Nicolas Dextraze (@nicdex) reported 50 minutes ago from Vancouver, British Columbia

  @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

• 
  Stylebysarahbraim (@SarahBraim) reported 51 minutes ago from Vancouver, British Columbia

  @ShawInfo your service is horrible

• 
  Monique Cloutier (@cloutier68) reported 55 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  BdblE (@MsYouDoYou) reported 56 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Michael Brimer (@IMBrimer) reported 57 minutes ago from Vancouver, British Columbia

  @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marty Chan (@Marty_Chan) reported 49 seconds ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Don T Beakunt (@truebusterflash) reported 7 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  axishairsalons.com (@axishairsalons) reported 7 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 9 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Roger Wild (@rojwild) reported 9 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  Trevor Butte (@The_Butte_Man) reported 9 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  Vanessa (@Noosiekins) reported 9 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  bc_2027 (@bc_2025_vision) reported 14 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Dodie (@michifme) reported 14 minutes ago

  Omg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all 😡😡 #rogerssucks #shaw #rogers😡@Rogers @Shawhelp @ShawInfo

• 
  Jonathan (@jonismrnibs) reported 16 minutes ago

  I miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp