Shaw Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	5 days ago
Burnaby	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 36 seconds ago from Vancouver, British Columbia

  Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

• 
  Mark Thirtle (@regattabred) reported 3 minutes ago from North Vancouver, British Columbia

  So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

• 
  Craig Minielly (@craigminielly) reported 16 minutes ago from Vancouver, British Columbia

  @Shawhelp lol stand corrected, as have your internet 300 Service.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 19 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  SuzieCanuck🇨🇦 (@SuzieCanuck) reported 22 minutes ago from Vancouver, British Columbia

  @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

• 
  Marcus Anderson (@InTheBluePaint) reported 23 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

• 
  Susan Parker (@docsparker) reported 23 minutes ago from Vancouver, British Columbia

  @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

• 
  Craig Minielly (@craigminielly) reported 25 minutes ago from Vancouver, British Columbia

  @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

• 
  RAVI PATEL (@ravikanji) reported 25 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Pattycakes🍰 (@patricklabelle7) reported 26 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Jeff Thorlacius (@jthor099) reported 36 minutes ago from Vancouver, British Columbia

  @Shawhelp Nope, ever since I upgraded my service that's all been fine.

• 
  Tom Beith (@Tbeithnow) reported 37 minutes ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

• 
  Marcus Anderson (@InTheBluePaint) reported 40 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  Jeff Thorlacius (@jthor099) reported 43 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Rina Liddle 💜 💜 💜 (@Liddleworks) reported 47 minutes ago from Vancouver, British Columbia

  There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

• 
  Janet George (@hcartet) reported 47 minutes ago from North Vancouver, British Columbia

  I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

• 
  Jeff Thorlacius (@jthor099) reported 50 minutes ago from Vancouver, British Columbia

  @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

• 
  Uli Laue (@ulilaue) reported 50 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in East Van

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 51 minutes ago from Vancouver, British Columbia

  Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

• 
  Kim Coleman (@kimc555) reported 55 minutes ago from North Vancouver, British Columbia

  Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ronni Gordon (@Ronni__) reported 6 minutes ago from Edmonton, Alberta

  @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

• 
  Elaweesa (@elaweesa) reported 7 minutes ago

  @Shawhelp internet is down in Agassiz

• 
  ceekay_official (@ElvisMbaegbu) reported 9 minutes ago

  @sarahmortonvan @Shawhelp I recommend you contact a professional for help,I had similar problem with my account few weeks ago and I tried reaching out to customer support but no positive response, Cognic_apex on Instagram got it all fixed,I recommend you message him.

• 
  Todd Jackson (@Therealtjackson) reported 12 minutes ago

  @Shawhelp outage in Valley Ridge?? #calgary no phone, no internet .... second time today.

• 
  ANDY (@DjAnganu) reported 14 minutes ago

  @Shawhelp Hi there. is there any issue with degraded download speeds in Burnaby. its happened past few days.

• 
  Christine (@Christi24285832) reported 18 minutes ago

  @Shawhelp Is there an internet outage in white rock?

• 
  CreamyGoodness (@Creamofduck) reported 19 minutes ago

  @Shawhelp service still being worked on ? my net is still pretty bad

• 
  Greg H (@Herasym) reported 23 minutes ago

  @Shawhelp real bad tv pixelation on canadian channels. Cbc ctv global tsn. Located Calgary Northwest

• 
  Sarah Morton (@sarahmortonvan) reported 24 minutes ago

  @Shawhelp you need to improve your customer support. 21 min and counting to verify an account. every 6 min with a question. no HELP yet. this is ludicrous support!

• 
  Diane Fraser (@LaLune117) reported 26 minutes ago

  @Shawhelp how much longer is the outage in Edmonton going to last?