Shaw

Shaw Outage Report in Brighouse, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brighouse, British Columbia 01/18/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: New Westminster, Burnaby, Vancouver, Richmond, North Vancouver and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Westminster Internet
CanadaBurnaby E-mail
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brettgilmour Brett Gilmour (@brettgilmour) reported

    @Shawhelp The outage in Varsity, Calgary is fixed - sort of. Lots of short outages still happening.

  • EggplantEgg2 Eggplant Egg (@EggplantEgg2) reported

    @Shawhelp anyone else getting slow internet lately? I'm in YVR and my internet 300 plan gives me 1-2 Mbps. It was 60-90 Mbps before.

  • CGeefree Celia Geefree (@CGeefree) reported

    @superstarrobi @ShawInfo Shawcable! Such a disappointing company. I switched to Telus years ago and have had nothing but positive experience with them. Shaw’s customer service is abysmal.

  • jeffrey_wilkes Jeffrey Wilkes (@jeffrey_wilkes) reported

    @ShawInfo Worst service, worst communications

  • SatineLilly Erin Boyle (@SatineLilly) reported

    @Shawhelp I'd love to have my internet service back... 7110 westcoast road-area of sooke has been out since last night....

  • dougcrone Doug Crone (@dougcrone) reported

    @Shawhelp Internet, TV and phone are bouncing up and down every few minutes. Was out earlier for about a half hour and yesterday cumulative (3 times) for over 3 hours. No outages shown on your website!

  • CrystalRunsFree Crystal ✨ (@CrystalRunsFree) reported

    @Shawhelp Hi there! Any outages for Calgary? Internet has been down about an hour, and I’ve tried the full resets, etc.

  • cuzinwuggy Lesley 🇨🇦 (@cuzinwuggy) reported

    @Shawhelp Why is my internet down? I’m in Sundance SE Calgary

  • singerofsongs5 singerofsongs (@singerofsongs5) reported

    @Shawhelp why is the TV and Internet service so bad in McKenzie Lake? You pay for a premium service and receive sub par performance.

  • jsjones8 Jeff Jones (@jsjones8) reported

    Can we please get some other players in the cable tv game. The unthinkable poor customer service with @ShawInfo and @TELUSsupport is mind boggling. #monopoly