Shaw Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Burnaby	Internet	3 days ago
Vancouver	Internet	6 days ago
Vancouver	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Tom Beith (@Tbeithnow) reported 42 seconds ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

• 
  RAVI PATEL (@ravikanji) reported 2 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Craig Minielly (@craigminielly) reported 3 minutes ago from Vancouver, British Columbia

  @Shawhelp lol stand corrected, as have your internet 300 Service.

• 
  SuzieCanuck🇨🇦 (@SuzieCanuck) reported 4 minutes ago from Vancouver, British Columbia

  @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

• 
  Marcus Anderson (@InTheBluePaint) reported 8 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  Janet George (@hcartet) reported 11 minutes ago from North Vancouver, British Columbia

  I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 11 minutes ago from Vancouver, British Columbia

  Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

• 
  Mark Thirtle (@regattabred) reported 14 minutes ago from North Vancouver, British Columbia

  So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

• 
  ashishdani (@ashishdani) reported 16 minutes ago from Vancouver, British Columbia

  @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

• 
  Susan Parker (@docsparker) reported 18 minutes ago from Vancouver, British Columbia

  @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

• 
  Uli Laue (@ulilaue) reported 20 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in East Van

• 
  Craig Minielly (@craigminielly) reported 21 minutes ago from Vancouver, British Columbia

  @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 21 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 29 minutes ago from Vancouver, British Columbia

  Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

• 
  Kim Coleman (@kimc555) reported 37 minutes ago from North Vancouver, British Columbia

  Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

• 
  Jennifer West (@Westjet007) reported 43 minutes ago from Vancouver, British Columbia

  I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

• 
  Crystal (@theMediaChick) reported 46 minutes ago from Vancouver, British Columbia

  @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

• 
  Jeff Thorlacius (@jthor099) reported 47 minutes ago from Vancouver, British Columbia

  @Shawhelp Nope, ever since I upgraded my service that's all been fine.

• 
  Pattycakes🍰 (@patricklabelle7) reported 57 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Marcus Anderson (@InTheBluePaint) reported 58 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Rudics 🇨🇦 (@Rudistic) reported 3 minutes ago

  @TheTowelBoy @RKM17 @Shawhelp Yeah no issues at all so far

• 
  Robyn Davidson (@Robyn_M60) reported 7 minutes ago

  @Shawhelp Hi. My line is physical down. How do I report it?

• 
  Joel Schroeder (@Joel_Schroeder) reported 9 minutes ago

  @DarrylRobert007 Yes this is trash, @Shawhelp the only reason I have cable is to watch sports and you give us this garbage feed?

• 
  Wear a damn MASK 😷😷🇨🇦 (@ronda_enns) reported 10 minutes ago

  @DarrylRobert007 Good grief! This is happening across Canada? WTF Shaw? @Shawhelp

• 
  Wear a damn MASK 😷😷🇨🇦 (@ronda_enns) reported 14 minutes ago

  @bellafreck @TSNHelp @Shawhelp None of my channels are working okay. Not a TSN issue, this is Shaw’s issue. You know, the company we ALL OVER PAY

• 
  Praveen Singh (@mail2praveensin) reported 17 minutes ago

  @Shawhelp please help without internet from 10:30 am waiting for customer care from 1 hour

• 
  Brooklyn D. (@brooklynd24) reported 18 minutes ago

  ShawHelp is usually super helpful, but are they really asking everyone saying they’re having the SAME issue to DM them help? It’s clearly a nationwide thing. Not an individual thing.

• 
  DeplorableCanadian 🇨🇦 (@ArnettK) reported 19 minutes ago

  @Shawhelp Instead of the same two responses to the choppy tv signals fix the damn problem!

• 
  blair (@BJohnner8) reported 20 minutes ago

  @ShawInfo fix your ****. I’m trying to watch @HC_WJC and it’s freezing every 40 seconds. @TELUS here I come!

• 
  Sandra Cormier Turnsek (@Chumplet) reported 23 minutes ago

  @Bryan_Leitch @Shawhelp Oooh, that sucks. Rogers for once is behaving.