Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Brighouse, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 30, 4:26 AM EDT.

Internet (67%)
TV (15%)
Wi-fi (10%)
Total Blackout (5%)
E-mail (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
Apr 29, 2:20 PM EDT	0	0	0
Apr 29, 2:40 PM EDT	0	0	0
Apr 29, 3:00 PM EDT	0	0	0
Apr 29, 3:20 PM EDT	0	0	0
Apr 29, 3:40 PM EDT	0	0	0
Apr 29, 4:00 PM EDT	0	0	0
Apr 29, 4:20 PM EDT	0	0	0
Apr 29, 4:40 PM EDT	0	0	0
Apr 29, 5:00 PM EDT	0	0	0
Apr 29, 5:20 PM EDT	0	0	0
Apr 29, 5:40 PM EDT	0	0	0
Apr 29, 6:00 PM EDT	0	0	0
Apr 29, 6:20 PM EDT	0	0	0
Apr 29, 6:40 PM EDT	0	0	0
Apr 29, 7:00 PM EDT	0	0	0
Apr 29, 7:20 PM EDT	0	0	0
Apr 29, 7:40 PM EDT	0	0	0
Apr 29, 8:00 PM EDT	0	0	0
Apr 29, 8:20 PM EDT	0	0	0
Apr 29, 8:40 PM EDT	0	0	0
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Richmond, Burnaby, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Total Blackout	11 hours ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
New Westminster	TV	3 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

10 hours ago

New Westminster

1 recent signals

3 days ago

Richmond

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 1 minute ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Haig Sakouyan (@haigtweets) reported 3 minutes ago from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
RitchWorld (@RitchWorld) reported 7 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Pattycakes🍰 (@patricklabelle7) reported 10 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
SIXO FOUR (@sixo_four) reported 10 minutes ago from North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
BdblE (@MsYouDoYou) reported 13 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
Jennifer West (@Westjet007) reported 16 minutes ago from Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
mike blackmon (@MikeyBlackmon) reported 24 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Steven Wu (@Stevenwu53) reported 24 minutes ago from Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
Moke (@mykeymause) reported 27 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Graham Mcphee (@gamcphee) reported 27 minutes ago from Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
Jessy (@CoachDhillon) reported 29 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
ashishdani (@ashishdani) reported 34 minutes ago from Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
Quinn Mell-Cobb (@QuinnMellCobb) reported 41 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
Crystal (@theMediaChick) reported 41 minutes ago from Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Jossana Haas (@jossanahaas) reported 42 minutes ago from Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
Rose Hillier (@rlhnyvr) reported 44 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
Tazim Damji (@tazimdamji) reported 50 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 51 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Yvonne Bray (@PSPilates) reported 58 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

j@stW@tching (@j4stW4tching) reported 5 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
b ☾ (@brandobrennan) reported 6 minutes ago
@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
Shari O'Neill (@ShariONeill12) reported 6 minutes ago
@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 7 minutes ago
@Shawhelp What was the price of our old 2-year service agreement plan at the corresponding service address I provided in the DM.
Guy_Barnabe (@GuyBarnabe) reported 7 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Ugabug (@MaryPChipman) reported 11 minutes ago
@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
Tomnado (@Tomuhthy) reported 12 minutes ago
@Shawhelp is there a reason why the internet is not working in the north Burnaby area
Guzzzi (@__guzzzzi) reported 16 minutes ago
@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
'Nucknation (@surrey1111) reported 19 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
We Talk Wrestling (@WeTalkWrestling) reported 23 minutes ago
@Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins