Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Brighouse, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 25, 6:38 PM EDT.

Internet (73%)
Wi-fi (13%)
TV (8%)
Total Blackout (3%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
May 25, 7:40 AM EDT	0	0	0
May 25, 8:00 AM EDT	0	0	0
May 25, 8:20 AM EDT	0	0	0
May 25, 8:40 AM EDT	0	0	0
May 25, 9:00 AM EDT	0	0	0
May 25, 9:20 AM EDT	0	0	0
May 25, 9:40 AM EDT	0	0	0
May 25, 10:00 AM EDT	0	0	0
May 25, 10:20 AM EDT	0	0	0
May 25, 10:40 AM EDT	0	0	0
May 25, 11:00 AM EDT	0	0	0
May 25, 11:20 AM EDT	0	0	0
May 25, 11:40 AM EDT	0	0	0
May 25, 12:00 PM EDT	0	0	0
May 25, 12:20 PM EDT	0	0	0
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0
May 25, 8:40 PM EDT	0	0	0
May 25, 9:00 PM EDT	0	0	0
May 25, 9:20 PM EDT	0	0	0
May 25, 9:40 PM EDT	0	0	0
May 25, 10:00 PM EDT	0	0	0
May 25, 10:20 PM EDT	0	0	0
May 25, 10:40 PM EDT	0	0	0
May 25, 11:00 PM EDT	0	0	0
May 25, 11:20 PM EDT	0	0	0
May 25, 11:40 PM EDT	0	0	0
May 26, 12:00 AM EDT	0	0	0
May 26, 12:20 AM EDT	0	0	0
May 26, 12:40 AM EDT	0	0	0
May 26, 1:00 AM EDT	0	0	0
May 26, 1:20 AM EDT	0	0	0
May 26, 1:40 AM EDT	0	0	0
May 26, 2:00 AM EDT	0	0	0
May 26, 2:20 AM EDT	0	0	0
May 26, 2:40 AM EDT	0	0	0
May 26, 3:00 AM EDT	0	0	0
May 26, 3:20 AM EDT	0	0	0
May 26, 3:40 AM EDT	0	0	0
May 26, 4:00 AM EDT	0	0	0
May 26, 4:20 AM EDT	0	0	0
May 26, 4:40 AM EDT	0	0	0
May 26, 5:00 AM EDT	0	0	0
May 26, 5:20 AM EDT	0	0	0
May 26, 5:40 AM EDT	0	0	0
May 26, 6:00 AM EDT	0	0	0
May 26, 6:20 AM EDT	0	0	0
May 26, 6:40 AM EDT	0	0	0
May 26, 7:00 AM EDT	0	0	0
May 26, 7:20 AM EDT	0	0	0
May 26, 7:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	13 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Sean Vanderfluit (@Vanderfluit) reported 24 seconds ago from Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
shirley silberg (@ShirleySilberg) reported 3 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 12 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
aanshik1 (@Aanshik1) reported 12 minutes ago from Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
colored pencil (@singh_sp) reported 17 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Sean Calder (@vinifico) reported 21 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
Jeff Thorlacius (@jthor099) reported 21 minutes ago from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Anne (@pambh65) reported 27 minutes ago from Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
mrslprime (@mrslprime) reported 33 minutes ago from Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
Jeff Thorlacius (@jthor099) reported 35 minutes ago from Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
Uli Laue (@ulilaue) reported 36 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in East Van
Moke (@mykeymause) reported 39 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Sean Vanderfluit (@Vanderfluit) reported 41 minutes ago from Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
Mark Thirtle (@regattabred) reported 51 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Tracy ترايسي (@tracyglennYVR) reported 54 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Thomas Gautreau (@TomGautreau) reported 54 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Alfred Kolowrat (@Alfieak) reported 56 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Yvonne Bray (@PSPilates) reported 58 minutes ago from West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
Crystal (@theMediaChick) reported 58 minutes ago from Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 59 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 11 minutes ago
Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
D (@superdaddoo) reported 12 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
Quinn Mason MD (@boondocksdoc) reported 15 minutes ago
@Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?
j@stW@tching (@j4stW4tching) reported 18 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 19 minutes ago
@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
Mat Thomas (@EmptyUK) reported 19 minutes ago
@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
Michelle Valancius (@howyougo) reported 20 minutes ago
Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
DeeJayCee (@DJcraw4d) reported 21 minutes ago
@Shawhelp is internet and cable currently down in south surrey and Whiterock?
Lori Bird (@lorianebird) reported 23 minutes ago
@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
Roger Wild (@rojwild) reported 28 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time