Shaw Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Burnaby	Internet	3 days ago
Vancouver	Internet	6 days ago
Vancouver	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Jeff Thorlacius (@jthor099) reported 12 seconds ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  ABALI (@G_ABALI_S) reported 2 minutes ago from Vancouver, British Columbia

  @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

• 
  Marcus Anderson (@InTheBluePaint) reported 7 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  Tri (@geekdad604) reported 13 minutes ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  Jeff Thorlacius (@jthor099) reported 14 minutes ago from Vancouver, British Columbia

  @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

• 
  Craig Minielly (@craigminielly) reported 16 minutes ago from Vancouver, British Columbia

  @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

• 
  Marcus Anderson (@InTheBluePaint) reported 21 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

• 
  Rina Liddle 💜 💜 💜 (@Liddleworks) reported 22 minutes ago from Vancouver, British Columbia

  There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

• 
  ABALI (@G_ABALI_S) reported 26 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Jessy (@CoachDhillon) reported 27 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Monique Cloutier (@cloutier68) reported 30 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  Bryn Morgan Williams (@brynmw) reported 30 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 32 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Jeff Thorlacius (@jthor099) reported 33 minutes ago from Vancouver, British Columbia

  @Shawhelp Nope, ever since I upgraded my service that's all been fine.

• 
  Susan Parker (@docsparker) reported 33 minutes ago from Vancouver, British Columbia

  @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

• 
  RAVI PATEL (@ravikanji) reported 36 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  SuzieCanuck🇨🇦 (@SuzieCanuck) reported 36 minutes ago from Vancouver, British Columbia

  @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

• 
  ABALI (@G_ABALI_S) reported 40 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  Tom Beith (@Tbeithnow) reported 43 minutes ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

• 
  Travel by Rempel (@TRempel604) reported 50 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don (@donzerino) reported 2 minutes ago

  @ShawInfo internet has been down for 13 hours. Outages all over the place. Surely you’re almost done fkn around.

• 
  David (@advid) reported 5 minutes ago

  @Shawhelp what can you tell us about the cause of this outage?

• 
  Ryan Alexander Creamore (@RyanCreamore) reported 5 minutes ago

  @Shawhelp I know. You’ve said the same thing to many others. As a remote employee, this is a ridiculous length for an outage and calls to question whether your breaching our agreement to provide the contracted service.

• 
  Neetu Tobin (@Chanellover87) reported 10 minutes ago

  @Shawhelp the supervisor hailey was so awful. The lack of any compassion is ridiculous. I will be reaching out to #global #ctv tells me she has no compassion I could have called and paid my bill. Like I’m begging you to listen. Horrible service

• 
  x - Oilers John 🇨🇦 ✈️ (@OilersJohn) reported 13 minutes ago

  @97OrangeCrush29 @ShawInfo Shaw is the worst. I switched to Telus years ago. I will never go back.

• 
  Frandeezy (@schlshrub) reported 15 minutes ago

  @Shawhelp @devonbcls How about an update more current then 6 hours ago? This is ridiculous. Not only are we without service but we all end up using and being charged for the data we’re going through on our phones. Never any consideration given to this when there is an outage. 😡

• 
  Mrs. K ♓ (@MomKP22) reported 16 minutes ago

  @RonaldNHughes Yeah we are out too, over 13 hours now. No word from @ShawInfo @Shawhelp on fix time or what happened? Eating up my phone data 🤬 So aggravated. We are calling Telus tomorrow too. I can be patient, but need info first. This radio silence is infuriating, everything OUT!

• 
  Neetu Tobin (@Chanellover87) reported 19 minutes ago

  @Shawhelp so will I get any response? Or is it only money that you are after as a company. @ZiyahKarmali maybe you can help me. #ctv #global #citytv

• 
  Allen Laing (@AllenLaing) reported 20 minutes ago

  @Shawhelp well day 2 of no services . Still no real updates other than working hard. Ironically today I received my invoice for payment. How about a truthful response on what is happening and when can I see service resume?

• 
  Nicole Yerxa (@AliasMomma) reported 22 minutes ago

  @Shawhelp Any outages reported in Red Deer County? Having trouble with our phones