Shaw Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	5 hours ago
Vancouver	Internet	14 hours ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
Vancouver	Total Blackout	5 days ago
Vancouver	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  shea (@sheaC_3) reported 11 seconds ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Rose Hillier (@rlhnyvr) reported 2 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Colin Rose (@ColinRose) reported 17 minutes ago from Vancouver, British Columbia

  @Shawhelp is there a service issue I’m Vancouver? My internet is out...

• 
  Leandro Santos (@ls69360) reported 19 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  BdblE (@MsYouDoYou) reported 19 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Tracy ترايسي (@tracyglennYVR) reported 27 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  macaroni in a pot (@jooooodooolp) reported 33 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 35 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  colored pencil (@singh_sp) reported 38 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  mike blackmon (@MikeyBlackmon) reported 38 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 39 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 42 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  Uli Laue (@ulilaue) reported 46 minutes ago from Richmond, British Columbia

  @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

• 
  David Schreck (@StrategicThghts) reported 47 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Andrew Cook (@andrewcook) reported 51 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  Michael Cuddihy (@Wbaz54) reported 56 minutes ago from Vancouver, British Columbia

  @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

• 
  Travel by Rempel (@TRempel604) reported 57 minutes ago from Vancouver, British Columbia

  You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

• 
  Yvonne Bray (@PSPilates) reported 59 minutes ago from West End, British Columbia

  Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

• 
  Crystall (@loop1277) reported 59 minutes ago from Vancouver, British Columbia

  @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

• 
  Haig Sakouyan (@haigtweets) reported 59 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@JamesFM99) reported 7 minutes ago

  @Shawhelp @Dana_Wah You’ve been down for 12 hours should l call Telus?

• 
  Beth Allan (@adolwyn) reported 7 minutes ago

  Not going to lie - a 13 hour major internet outage with @Shawhelp (and counting) and the last update from 1pm saying “a few more hours” is starting to be a bad look. Like… could you not provide an update every or two? Or a cause? Or a realistic time of return? #yyc

• 
  Laurie Healey (@HealeyLaurie) reported 9 minutes ago

  @Shawhelp If this internet isn't fixed in thr next hour or so not only myself but my family and yhr three businesses around me are going to telus this has never happened with telus why are you taking the night off when people are struggling without !

• 
  Arjun J. Davda (@arjundavda) reported 11 minutes ago

  @ShawInfo @ShawInfo customer service tells me it was my failt.."all phones used be turned off (not even to be used for WiFi) when travelling" . Huh?

• 
  Gillian (@raisingarrowsX3) reported 14 minutes ago

  @Shawhelp really crappy that you didn't bother to tell @TekSavvyCSR as soon as you knew Fort Mac was out. After time wasted on the phone troubleshooting you finally let them know why internet is down so they could tell customers. Still down with no ETA. Over 12 hours.

• 
  Charly News (@CharlyNews1) reported 16 minutes ago

  @Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.

• 
  Tuttoposto (@Tuttoposto1) reported 17 minutes ago

  Any updates on outage in AB @Shawhelp ? Last update was 4 hours ago and no internet since 6 am.

• 
  Gillian (@raisingarrowsX3) reported 20 minutes ago

  @Red__Wilson @Shawhelp That's what I'm saying lol. It's been out since I woke up at 4am... I have service through another company on Shaw lines and Shaw didn't even bother communicating with them about an issue then told them it's a "cut line" 🧐

• 
  Laurie Healey (@HealeyLaurie) reported 21 minutes ago

  @Shawhelp Why is the service still out downtown Calgary a Fibre optics fix should take several hours not 24 hours now im going to take a fail on my assignment because I couldn't get it in by midnight! Give us a better update then fix in progress

• 
  Beth Allan (@adolwyn) reported 25 minutes ago

  @iansu @Shawhelp Well crap.