Shaw

Shaw Outage Report in Brighouse, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brighouse, British Columbia 02/14/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, New Westminster and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Total Blackout
CanadaNorth Vancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • gamcphee Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia

    @Shawhelp Many problems with television reception . All day.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • vinifico Sean Calder (@vinifico) reported from Vancouver, British Columbia

    Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • SarahBraim Stylebysarahbraim (@SarahBraim) reported from Vancouver, British Columbia

    @ShawInfo your service is horrible

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • ChrisCScott Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia

    @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

  • Stevenwu53 Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • kimc555 Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • hcartet Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardT3k Richard Campbell (@RichardT3k) reported

    @Shawhelp are there any cable problems in south Calgary -somerset

  • finestofDukes Dave B (@finestofDukes) reported

    Thank your lucky stars if you are not with @ShawInfo... all tech down all day, still down and the last "live" update posted was at 7.27am. Thankfully, our phone and internet are with @TELUS so... thinking of a switch for live sports television. #shawoutage

  • R_E_Baker Ron Baker 🇨🇦 (@R_E_Baker) reported

    @Shawhelp Never had bad service from Shaw, but pass this along that we’d like your mobile service here in Manitoba

  • St_Albert_Boy BEING HUMAN... (@St_Albert_Boy) reported

    @RaviSinghKA @ShawInfo I have been a loyal shaw customer for over a decade. I ask you to kindly take Zee TV Canada out of your "Free" channel's list. That channel has been spreading misinformation about peace loving humanitarians. #ShawRemoveZee #TelusNoZee4Me #TelusNoZee4Me

  • NickMills_77 Nicholas Mills (@NickMills_77) reported

    @Shawhelp is there an ETA on restoring internet service in the Hamptons?

  • brk4520 brk (@brk4520) reported

    @Shawhelp this is the second internet install appointment that has been cancelled from your end. I have been without internet since the 24th of dec. the next date they gave me is dec 6th. Absolutely disgusting customer service. No call back when promised 2 times as well.

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp our non pvr cable box is showing CC71 error. This happened at the end of October and an offsite tech was able to fix it. Tried chat yesterday and they insisted it could only be fixed by an on-site tech.

  • whytestreak whytestreak (@whytestreak) reported

    @ShawInfo Are you kidding! The #shawmobile coverage is a joke. Goes to "partners" as soon as you leave Edmonton, according to your service area map.

  • brk4520 brk (@brk4520) reported

    @reanimation03 @Shawhelp Same thing here. 24th cancelled and then today they never showed as well

  • pfak Peter (@pfak) reported

    @KoorikiFox @Shawhelp YIKES! Such sloppy work! I'm a Shaw customer, so they're only really wasting time for themselves. The installer also left both my fence gates open. I phoned them up, and responded to Twitter DM. Not sure if they're going to send someone out today, but they said they'd try.