Shaw Outage Report in Brighouse, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Brighouse, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Richmond, North Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Burnaby |
Internet | |
| Vancouver |
Wi-fi | |
| New Westminster |
TV | |
| Vancouver |
Internet | |
| New Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
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Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Snack_Bites_Pete
(@TheLeathal13) reported
@TatumLee19 I’m glad it is. My cable and internet just crapped out. @ShawInfo was no help so I had to find an alternative solution.
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Lila Roth
(@evilfishyx) reported
@Shawhelp is shaw down in Abbeydale I have no service again
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noid
(@noid_80) reported
I’m pissed off at both @TELUSsupport and @shawhelp. Signed up with #Telus months ago and they said my #shaw internet would be canceled but it wasn’t. Shaw can see my service from them hasn’t been used for the last couple months but still want to be paid.
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cryptoaccount
(@CryptopiaHODL) reported
@Shawhelp any reports of the internet being down in Cranston Calgary? seems to be intermittent
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Monica Fitz
(@monica_fitz) reported
@Shawhelp any updates on Lions Bay outage? It’s been down since last night and the status has zero information.
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Drew Martin
(@drewzhouse) reported
@Shawhelp ugh…every show this stupid PVR records is crap! The programs skip half won’t even play…getting annoying to wait on hold.
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Jason Vantomme
(@jvtastic) reported
@Shawhelp Your tech assistance confirmed an outage in our area but it isn’t listed in your outages. Given that the ETA is maybe up to two days, can you have the outage details updated on your website so customers can follow status?
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It’s the second one.
(@Sirbulbasaur13) reported
@Shawhelp Seems to be a common problem affecting others in this area, but sure I will.
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Kevin Lloyd 🇨🇦
(@kevinlovestech) reported
@Shawhelp The issue was channel and guide based. I unplugged my box and and plugged it back in, and it didn't fix it. Even power cycled my modem before that. The issue wasn't on my end. And why would reports be brought forth at 3am?? Your system can't detect these issues?
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noid
(@noid_80) reported
@Shawhelp I already actually already talked to them they wanted another payment which I paid. So now the account should be closed. It’s just have been paying Shaw the last couple months for a service Which wasn’t being used.