Shaw Outage Report in Brighouse, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brighouse, British Columbia
The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, Richmond, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
TV | |
| North Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JR the Legend
(@jer0me1913) reported
@Shawhelp outage in Maple Ridge? No signal here
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SaikaHollowHeart
(@SaikaHollowHart) reported
@nekaishi @Shawhelp Internet problems I can relate. Lets hope they fix it for you dear.
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Sheryl Williamson
(@swill7) reported
It’s official - I hate @ShawInfo #BlueCurve service. Sure, it’s great to be able to watch across devices but its functionality sucks. I want my PVR back.
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TheDankBeano
(@BeanoDank) reported
@Shawhelp why is my shaw cable box down. Error XRE 03062 .... also your shaw app the chat is down so it's relatively annoying when I cannot get a hold of any service team members.
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Chris S
(@Sztuman) reported
@ShawInfo Consumers left to figure out equipment installation or forced to purchase hardware to augment weak service is terrible.Poor installs and poor support. Answer=pay more!
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Megan oxley
(@Meganoxley7) reported
@Shawhelp help me connect to Shaw go wifi plz
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Sheryl Williamson
(@swill7) reported
It’s official - I hate @ShawInfo #BlueCurve service. Sure, it’s great to be able to watch across devices but it’s functionality sucks. I want my PVR back.
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Tommy Levi
(@tslevi) reported
@Shawhelp Yeah, I actually have my 2.4 and 5G separated out because band steering causes some issues with my devices. It's not a range issue (I have an extender), the modem is white, it just disappears entirely. Even sitting on it it's not detectable. Cycling the router brings it back.
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Matthew Bennett
(@JV_Bennett) reported
@Shawhelp I can’t log on to the TSN app mobile and play the NFL. Is this my issue or a new feature?
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Taylor
(@CM_Deadpool_XD) reported
@Shawhelp what is happening in South Ridge Medicine Hat, tv and internet have been dropping for long periods of time all day. All I see is service outage but when I click the link I get taken to a page that only talks about a resolved outage in Calgary.