1. Home
  2. Companies
  3. Shaw
  4. Brighouse, British Columbia
Shaw

Shaw Outage Report in Brighouse, British Columbia

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 2 hours ago
Vancouver Internet 11 hours ago
Vancouver Total Blackout 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 4 days ago
Burnaby Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • phoenix45photo
    Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • ls69360
    Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • TRempel604
    Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • Britbirdvancity
    Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • sheaC_3
    shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • tracyglennYVR
    Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • loop1277
    Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • PSPilates
    Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • falskow
    Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • BarbersRBetter
    Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • jooooodooolp
    macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • ColinRose
    Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • falskow
    Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • allen_jessica
    Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • gliverpool9966
    The G.F. Liverpool™© (@gliverpool9966) reported

    @Shawhelp We are having problems with Web based platform of BlueCurve TV this morning.

  • Corann_Tweets
    Corann_Tweets (@Corann_Tweets) reported

    @Shawhelp check DMs internet has been down for awhile here northeast calgary

  • DanieFaber
    Danielle Faber (@DanieFaber) reported

    @Shawhelp Hey, I just lost the internet in SE Calgary, I’m in a (luckily phone) meeting. Is this a service outage or am I going to have to reset?

  • ABigGayLetsPlay
    The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    A few months ago we noticed we were getting throttled hard af and made the choice to switch service providers from @ShawInfo to @TekSavvyBuzz. The transfer was supposed to be on Tuesday, but Teksavvy hadn’t heard back from them so we couldn’t switch over.

  • happypam_82
    Pamela W (@happypam_82) reported

    @Shawhelp Good morning! Is there a system outage on pods again today? All my pods are offline. I have reset my gateway, unplugged and plugged them all back in - no dice!

  • Bigheadchinaman
    bighead (@Bigheadchinaman) reported

    @Shawhelp pod issues again?!?

  • enrichedhorse
    Rich K (@enrichedhorse) reported

    Another shoutout to @ShawInfo for their stellar service. Internet and cable out all day. Last “update” at 1:15 saying “be patient”. Agents in India can’t be contacted. Well done! #changingservicesoon. #brutalagain.

  • Maria64115859
    Maria Cano (@Maria64115859) reported

    @Shawhelp Having internet issues in Kelowna BC right now..

  • CraigKoban
    𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported

    Hey @Shawhelp. Just “upgraded” to Internet 600 (was on 300) on a new 24 month contract and I’m now getting slower wifi speeds than I was with 300. Call center tech was completely ineffectual. As a 20 yr customer I’m rather upset.

  • aaron_heinrich
    Aaron Heinrich (@aaron_heinrich) reported

    @Shawhelp Why can't I watch Oilers game, not in Service area!!? I am in Edmonton, I have Sportsnet! Come on.