Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Brighouse, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Sep 17, 3:19 AM EDT.

Internet (71%)
Wi-fi (11%)
TV (8%)
E-mail (7%)
Total Blackout (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
Sep 16, 6:00 PM EDT	0	0	0
Sep 16, 6:20 PM EDT	0	0	0
Sep 16, 6:40 PM EDT	0	0	0
Sep 16, 7:00 PM EDT	0	0	0
Sep 16, 7:20 PM EDT	0	0	0
Sep 16, 7:40 PM EDT	0	0	0
Sep 16, 8:00 PM EDT	0	0	0
Sep 16, 8:20 PM EDT	0	0	0
Sep 16, 8:40 PM EDT	0	0	0
Sep 16, 9:00 PM EDT	0	0	0
Sep 16, 9:20 PM EDT	0	0	0
Sep 16, 9:40 PM EDT	0	0	0
Sep 16, 10:00 PM EDT	0	0	0
Sep 16, 10:20 PM EDT	0	0	0
Sep 16, 10:40 PM EDT	0	0	0
Sep 16, 11:00 PM EDT	0	0	0
Sep 16, 11:20 PM EDT	0	0	0
Sep 16, 11:40 PM EDT	0	0	0
Sep 17, 12:00 AM EDT	0	0	0
Sep 17, 12:20 AM EDT	0	0	0
Sep 17, 12:40 AM EDT	0	0	0
Sep 17, 1:00 AM EDT	0	0	0
Sep 17, 1:20 AM EDT	0	0	0
Sep 17, 1:40 AM EDT	0	0	0
Sep 17, 2:00 AM EDT	0	0	0
Sep 17, 2:20 AM EDT	0	0	0
Sep 17, 2:40 AM EDT	0	0	0
Sep 17, 3:00 AM EDT	0	0	0
Sep 17, 3:20 AM EDT	0	0	0
Sep 17, 3:40 AM EDT	0	0	0
Sep 17, 4:00 AM EDT	0	0	0
Sep 17, 4:20 AM EDT	0	0	0
Sep 17, 4:40 AM EDT	0	0	0
Sep 17, 5:00 AM EDT	0	0	0
Sep 17, 5:20 AM EDT	0	0	0
Sep 17, 5:40 AM EDT	0	0	0
Sep 17, 6:00 AM EDT	0	0	0
Sep 17, 6:20 AM EDT	0	0	0
Sep 17, 6:40 AM EDT	0	0	0
Sep 17, 7:00 AM EDT	0	0	0
Sep 17, 7:20 AM EDT	0	0	0
Sep 17, 7:40 AM EDT	0	0	0
Sep 17, 8:00 AM EDT	0	0	0
Sep 17, 8:20 AM EDT	0	0	0
Sep 17, 8:40 AM EDT	0	0	0
Sep 17, 9:00 AM EDT	0	0	0
Sep 17, 9:20 AM EDT	0	0	0
Sep 17, 9:40 AM EDT	0	0	0
Sep 17, 10:00 AM EDT	0	0	0
Sep 17, 10:20 AM EDT	0	0	0
Sep 17, 10:40 AM EDT	0	0	0
Sep 17, 11:00 AM EDT	0	0	0
Sep 17, 11:20 AM EDT	0	0	0
Sep 17, 11:40 AM EDT	0	0	0
Sep 17, 12:00 PM EDT	0	0	0
Sep 17, 12:20 PM EDT	0	0	0
Sep 17, 12:40 PM EDT	0	0	0
Sep 17, 1:00 PM EDT	0	0	0
Sep 17, 1:20 PM EDT	0	0	0
Sep 17, 1:40 PM EDT	0	0	0
Sep 17, 2:00 PM EDT	0	0	0
Sep 17, 2:20 PM EDT	0	0	0
Sep 17, 2:40 PM EDT	0	0	0
Sep 17, 3:00 PM EDT	0	0	0
Sep 17, 3:20 PM EDT	0	0	0
Sep 17, 3:40 PM EDT	0	0	0
Sep 17, 4:00 PM EDT	0	0	0
Sep 17, 4:20 PM EDT	0	0	0
Sep 17, 4:40 PM EDT	0	0	0
Sep 17, 5:00 PM EDT	0	0	0
Sep 17, 5:20 PM EDT	0	0	0
Sep 17, 5:40 PM EDT	0	0	0
Sep 17, 6:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	15 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Gatthew Mriffeth (@mattgriffeth) reported 1 minute ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
Haig Sakouyan (@haigtweets) reported 14 minutes ago from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Yvonne Bray (@PSPilates) reported 15 minutes ago from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Russian Tim (@RussianTim61) reported 16 minutes ago from Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
Tazim Damji (@tazimdamji) reported 21 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
Farzad's Barber Shop (@BarbersRBetter) reported 22 minutes ago from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
Quinn Mell-Cobb (@QuinnMellCobb) reported 23 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
Prairie Paul (@PaulDoroshenko) reported 25 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
RitchWorld (@RitchWorld) reported 26 minutes ago from New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
Quinn Mell-Cobb (@QuinnMellCobb) reported 26 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
Tom Beith (@Tbeithnow) reported 27 minutes ago from Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Crystal (@theMediaChick) reported 33 minutes ago from Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Thomas Gautreau (@TomGautreau) reported 38 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Marcus Anderson (@InTheBluePaint) reported 45 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
Craig Minielly (@craigminielly) reported 48 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Danielle Aichler (@danielaichler) reported 50 minutes ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Tracy ترايسي (@tracyglennYVR) reported 53 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
ABALI (@G_ABALI_S) reported 54 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Jeff Thorlacius (@jthor099) reported 55 minutes ago from Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Alfred Kolowrat (@Alfieak) reported 58 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Dave (@Danrek77) reported 6 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Jonathan Mason (@masonstcc) reported 9 minutes ago
My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.
MrYeti (@XLegitJetsFanX) reported 9 minutes ago
@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back
Don T Beakunt (@truebusterflash) reported 9 minutes ago
3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.
Ugabug (@MaryPChipman) reported 14 minutes ago
@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 14 minutes ago
@Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today
Young and Fly (@Freshtodef) reported 15 minutes ago
@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
Guy_Barnabe (@GuyBarnabe) reported 15 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Ugabug (@MaryPChipman) reported 19 minutes ago
@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
Hexadus (@Mr_Hexadus) reported 19 minutes ago
(Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...