Shaw outages and service status in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	42 minutes ago
Vancouver	Internet	2 days ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Sean Vanderfluit (@Vanderfluit) reported 12 seconds ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  Ashley Burr (@AshleyBurr_) reported 34 seconds ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Christopher Scott (@ChrisCScott) reported 14 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  Prairie Paul (@PaulDoroshenko) reported 17 minutes ago from Vancouver, British Columbia

  Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

• 
  Uli Laue (@ulilaue) reported 17 minutes ago from Richmond, British Columbia

  @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

• 
  Jossana Haas (@jossanahaas) reported 18 minutes ago from Vancouver, British Columbia

  Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 23 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  Mark Thirtle (@regattabred) reported 24 minutes ago from North Vancouver, British Columbia

  So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

• 
  aanshik1 (@Aanshik1) reported 28 minutes ago from Vancouver, British Columbia

  @Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!

• 
  Jeff Thorlacius (@jthor099) reported 29 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  Barb Snelgrove (@megamouthtweets) reported 36 minutes ago from Vancouver, British Columbia

  Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

• 
  ashishdani (@ashishdani) reported 43 minutes ago from Vancouver, British Columbia

  @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

• 
  Manpreet Suhi (@ManpreetSuhi) reported 46 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 46 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  colored pencil (@singh_sp) reported 49 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  Sean Calder (@vinifico) reported 51 minutes ago from Vancouver, British Columbia

  Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

• 
  D Mac. (@macrae_donnie) reported 51 minutes ago from Vancouver, British Columbia

  @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

• 
  Chris Simpson (@chris_e_simpson) reported 53 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Marlow 🇨🇦🇺🇦 (@Marlow22) reported 58 minutes ago from Vancouver, British Columbia

  @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roger Wild (@rojwild) reported 6 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 7 minutes ago

  @Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Bella Bee  (@SmileyYYC) reported 14 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  elwood shand (@edshand1) reported 14 minutes ago

  @Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.

• 
  'Nucknation (@surrey1111) reported 17 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Dave (@Danrek77) reported 22 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Don T Beakunt (@truebusterflash) reported 22 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  Alan (@aches63) reported 22 minutes ago

  @Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??

• 
  Jasmine Kaur G (@jgarcha) reported 27 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!