Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Brighouse, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 1, 12:22 PM EDT.

Internet (67%)
TV (15%)
Wi-fi (10%)
Total Blackout (4%)
E-mail (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0
Apr 30, 11:20 PM EDT	0	0	0
Apr 30, 11:40 PM EDT	0	0	0
May 1, 12:00 AM EDT	0	0	0
May 1, 12:20 AM EDT	0	0	0
May 1, 12:40 AM EDT	0	0	0
May 1, 1:00 AM EDT	0	0	0
May 1, 1:20 AM EDT	0	0	0
May 1, 1:40 AM EDT	0	0	0
May 1, 2:00 AM EDT	0	0	0
May 1, 2:20 AM EDT	0	0	0
May 1, 2:40 AM EDT	0	0	0
May 1, 3:00 AM EDT	0	0	0
May 1, 3:20 AM EDT	0	0	0
May 1, 3:40 AM EDT	0	0	0
May 1, 4:00 AM EDT	0	0	0
May 1, 4:20 AM EDT	0	0	0
May 1, 4:40 AM EDT	0	0	0
May 1, 5:00 AM EDT	0	0	0
May 1, 5:20 AM EDT	0	0	0
May 1, 5:40 AM EDT	0	0	0
May 1, 6:00 AM EDT	0	0	0
May 1, 6:20 AM EDT	0	0	0
May 1, 6:40 AM EDT	0	0	0
May 1, 7:00 AM EDT	0	0	0
May 1, 7:20 AM EDT	0	0	0
May 1, 7:40 AM EDT	0	0	0
May 1, 8:00 AM EDT	0	0	0
May 1, 8:20 AM EDT	0	0	0
May 1, 8:40 AM EDT	0	0	0
May 1, 9:00 AM EDT	0	0	0
May 1, 9:20 AM EDT	0	0	0
May 1, 9:40 AM EDT	0	0	0
May 1, 10:00 AM EDT	0	0	0
May 1, 10:20 AM EDT	0	0	0
May 1, 10:40 AM EDT	0	0	0
May 1, 11:00 AM EDT	0	0	0
May 1, 11:20 AM EDT	0	0	0
May 1, 11:40 AM EDT	0	0	0
May 1, 12:00 PM EDT	0	0	0
May 1, 12:20 PM EDT	0	0	0
May 1, 12:40 PM EDT	0	0	0
May 1, 1:00 PM EDT	0	0	0
May 1, 1:20 PM EDT	0	0	0
May 1, 1:40 PM EDT	0	0	0
May 1, 2:00 PM EDT	0	0	0
May 1, 2:20 PM EDT	0	0	0
May 1, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Richmond, Burnaby, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	3 hours ago
Vancouver	Internet	13 hours ago
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

3 hours ago

New Westminster

1 recent signals

4 days ago

Richmond

1 recent signals

6 days ago

Community Discussion

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Michael Cuddihy (@Wbaz54) reported 3 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 12 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Moke (@mykeymause) reported 13 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Jeff Thorlacius (@jthor099) reported 17 minutes ago from Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Travel by Rempel (@TRempel604) reported 19 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Gayle Hurmuses (@gaylehurmuses) reported 19 minutes ago from Burnaby, British Columbia
@Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!
RitchWorld (@RitchWorld) reported 25 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Mariano D (@marianodss) reported 27 minutes ago from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
shirley silberg (@ShirleySilberg) reported 31 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Anne (@pambh65) reported 32 minutes ago from Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
Marlow 🇨🇦🇺🇦 (@Marlow22) reported 34 minutes ago from Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
mike blackmon (@MikeyBlackmon) reported 34 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Crystall (@loop1277) reported 35 minutes ago from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Jossana Haas (@jossanahaas) reported 38 minutes ago from Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
colored pencil (@singh_sp) reported 40 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Chris Falskow (@falskow) reported 40 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Patricia Young (@youngcjpl) reported 45 minutes ago from North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
west coast homo (@jowdoof) reported 47 minutes ago from Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
Kim Coleman (@kimc555) reported 49 minutes ago from North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
Michael Brimer (@IMBrimer) reported 59 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Release the files (@BlackBlazeE) reported 6 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 7 minutes ago
@Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems
Jasmine Kaur G (@jgarcha) reported 9 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
Gerrit Heikamp (@gerrit_heikamp) reported 9 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 10 minutes ago
Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers
Drimint (@RisenRealm) reported 11 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Dave (@Danrek77) reported 12 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Chris (@PoCoello) reported 13 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
j@stW@tching (@j4stW4tching) reported 21 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
Vanessa (@Noosiekins) reported 21 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?