Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Brighouse, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 9, 1:47 PM EDT.

Internet (66%)
Wi-fi (13%)
TV (12%)
Total Blackout (4%)
E-mail (2%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
May 8, 7:00 PM EDT	0	0	0
May 8, 7:20 PM EDT	0	0	0
May 8, 7:40 PM EDT	0	0	0
May 8, 8:00 PM EDT	0	0	0
May 8, 8:20 PM EDT	0	0	0
May 8, 8:40 PM EDT	0	0	0
May 8, 9:00 PM EDT	0	0	0
May 8, 9:20 PM EDT	0	0	0
May 8, 9:40 PM EDT	0	0	0
May 8, 10:00 PM EDT	0	0	0
May 8, 10:20 PM EDT	0	0	0
May 8, 10:40 PM EDT	0	0	0
May 8, 11:00 PM EDT	0	0	0
May 8, 11:20 PM EDT	0	0	0
May 8, 11:40 PM EDT	0	0	0
May 9, 12:00 AM EDT	0	0	0
May 9, 12:20 AM EDT	0	0	0
May 9, 12:40 AM EDT	0	0	0
May 9, 1:00 AM EDT	0	0	0
May 9, 1:20 AM EDT	0	0	0
May 9, 1:40 AM EDT	0	0	0
May 9, 2:00 AM EDT	0	0	0
May 9, 2:20 AM EDT	0	0	0
May 9, 2:40 AM EDT	0	0	0
May 9, 3:00 AM EDT	0	0	0
May 9, 3:20 AM EDT	0	0	0
May 9, 3:40 AM EDT	0	0	0
May 9, 4:00 AM EDT	0	0	0
May 9, 4:20 AM EDT	0	0	0
May 9, 4:40 AM EDT	0	0	0
May 9, 5:00 AM EDT	0	0	0
May 9, 5:20 AM EDT	0	0	0
May 9, 5:40 AM EDT	0	0	0
May 9, 6:00 AM EDT	0	0	0
May 9, 6:20 AM EDT	0	0	0
May 9, 6:40 AM EDT	0	0	0
May 9, 7:00 AM EDT	0	0	0
May 9, 7:20 AM EDT	0	0	0
May 9, 7:40 AM EDT	0	0	0
May 9, 8:00 AM EDT	0	0	0
May 9, 8:20 AM EDT	0	0	0
May 9, 8:40 AM EDT	0	0	0
May 9, 9:00 AM EDT	0	0	0
May 9, 9:20 AM EDT	0	0	0
May 9, 9:40 AM EDT	0	0	0
May 9, 10:00 AM EDT	0	0	0
May 9, 10:20 AM EDT	0	0	0
May 9, 10:40 AM EDT	0	0	0
May 9, 11:00 AM EDT	0	0	0
May 9, 11:20 AM EDT	0	0	0
May 9, 11:40 AM EDT	0	0	0
May 9, 12:00 PM EDT	0	0	0
May 9, 12:20 PM EDT	0	0	0
May 9, 12:40 PM EDT	0	0	0
May 9, 1:00 PM EDT	0	0	0
May 9, 1:20 PM EDT	0	0	0
May 9, 1:40 PM EDT	0	0	0
May 9, 2:00 PM EDT	0	0	0
May 9, 2:20 PM EDT	0	0	0
May 9, 2:40 PM EDT	0	0	0
May 9, 3:00 PM EDT	0	0	0
May 9, 3:20 PM EDT	0	0	0
May 9, 3:40 PM EDT	0	0	0
May 9, 4:00 PM EDT	0	0	0
May 9, 4:20 PM EDT	0	0	0
May 9, 4:40 PM EDT	0	0	0
May 9, 5:00 PM EDT	0	0	0
May 9, 5:20 PM EDT	0	0	0
May 9, 5:40 PM EDT	0	0	0
May 9, 6:00 PM EDT	0	0	0
May 9, 6:20 PM EDT	0	0	0
May 9, 6:40 PM EDT	0	0	0
May 9, 7:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
North Vancouver	Internet	6 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

25 recent signals

23 hours ago

North Vancouver

2 recent signals

6 hours ago

Community Discussion

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Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Tri (@geekdad604) reported 3 minutes ago from North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
Michael Cuddihy (@Wbaz54) reported 7 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 8 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Jessy (@CoachDhillon) reported 15 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
BdblE (@MsYouDoYou) reported 16 minutes ago from Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
Tom Beith (@Tbeithnow) reported 17 minutes ago from Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Manpreet Suhi (@ManpreetSuhi) reported 18 minutes ago from Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
Chris Falskow (@falskow) reported 24 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
Alfred Kolowrat (@Alfieak) reported 29 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Travel by Rempel (@TRempel604) reported 29 minutes ago from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
Alice, The Alice (@AliceTheAlice1) reported 30 minutes ago from Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
Chris Simpson (@chris_e_simpson) reported 38 minutes ago from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
RitchWorld (@RitchWorld) reported 40 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Mark Thirtle (@regattabred) reported 45 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Yvonne Bray (@PSPilates) reported 50 minutes ago from West End, British Columbia
@Shawhelp Blue curve not working once again
Thomas Gautreau (@TomGautreau) reported 51 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Crystall (@loop1277) reported 56 minutes ago from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Bryn Morgan Williams (@brynmw) reported 56 minutes ago from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
SuzieCanuck🇨🇦 (@SuzieCanuck) reported 58 minutes ago from Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

LFCBeatle (@richyhlfc) reported 3 minutes ago
@Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.
LFCBeatle (@richyhlfc) reported 4 minutes ago
@Shawhelp Thanks but what about the issue with live chat and not having a phone number?
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 5 minutes ago
@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
Jacob Tecson (@Jacob_Tecson431) reported 9 minutes ago
I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers
Mark Banks (@markbanks6) reported 12 minutes ago
@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
TC-VAN (@RageGeist) reported 12 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
Guy_Barnabe (@GuyBarnabe) reported 16 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Don T Beakunt (@truebusterflash) reported 17 minutes ago
@Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!
Release the files (@BlackBlazeE) reported 21 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
Ugabug (@MaryPChipman) reported 23 minutes ago
@Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.