Shaw

Shaw Outage Report in Brighouse, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brighouse, British Columbia 01/18/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond, North Vancouver and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaNew Westminster Internet
CanadaBurnaby E-mail
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    @Shawhelp I've spent hours with tech support and waiting for techs to arrive. They look at my modem signal and say... Oh you're not even online. Today... was oh they fixed the local node. All good. Well it isn't.

  • skatewithpuck Oddmanrush (@skatewithpuck) reported

    @Shawhelp Thanks for reaching out. I've checked the service page. There was no service outage in my area. I had to contact your online support and rebooked an on-site inspection. My son is taking online courses in his summer school of Gr 11. He is heavily dependent on this link.

  • drewzhouse Drew (@drewzhouse) reported

    @Rogers I’m so glad you guys are crediting the country “A ******* DAY” when you caused so much more than you ignorantly think. People couldn’t call 911, debit was down so people had to use credit if they weren’t conveniently located by their branch. @Shawhelp BUYER BEWARE!!

  • DanAlmondDan #free Daniel D Kitteringham (@DanAlmondDan) reported

    @ShawInfo I don't want to be a Rogers customer. Tell your bosses I'll pull your line from my outside wall if that happens.

  • jmneave Jackie🇨🇦 🍫 (@jmneave) reported

    @JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints

  • KattInYourHat Katt (@KattInYourHat) reported

    @Shawhelp T8A4H9 internet is out what is ETA on fix?

  • Zekku2 Andrew Kushner (@Zekku2) reported

    @Shawhelp Trying to call in for business support but your lines hangup after 10-15m Can you advise?

  • Velvius Fake Name (@Velvius) reported

    @Rogers @ShawInfo since switching cell service from Rogers to Shaw ~20 months ago I've saved over $2000. That's pretty significant.

  • CanativeEnergy Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.

  • drewzhouse Drew (@drewzhouse) reported

    @Shawhelp ******* hell!! You guys wouldn’t let us change our services, I can’t get consistency between the “Customer Care” and “Customer Success “ teams!! ABSOLUTELY REDUNDANT!! Our bill is stupid, we can never verify ourselves with your CSR’s!! THEY NEVER HAVE A CLUE WHAT TO DO!