Shaw Outage Report in Brighouse, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Brighouse, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, New Westminster and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
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| Vancouver |
TV | |
| North Vancouver |
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| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Anurag Darvekar
(@anuragdarvekar) reported
@Shawhelp On Wednesday 11th may your Edmonton southgate location guy said it will be done by Monday 16th, than I got a text on may13 or 14 that some issue, when I called 611 on Monday 16 the lady said she is resubmitting and it will be done by Wednesday 18th, today is Thursday 19th and
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Brenda Peters-Ватраль RN(NP), PhD
(@BPetersWatral) reported
@Shawhelp Nope! Spent a long time on the phone with a customer service person - we got the "News Package" and had to pay extra for CBC News Network. No confusion. Clear as a bell. $4/month. Complained til they credited the amount, but still forced to have Faux News.
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Shawn McKean
(@shawnmckean) reported
Hey @ShawInfo our service has even down since Wednesday evening when lines came down in the wind storm. When will it be repaired?
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BlackmoreCrest🇨🇦 (Pre PNGtuber Debut)
(@Blackmorecrest) reported
@Shawhelp I'm genuinely blown away at the fact that your company markets themselves as the fastest in the country and yet can't seem to fix a "partial outage" in a timely fashion. Its been nearly 2 hours!
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Fred Rogger
(@fredrogger) reported
@Shawhelp Curious as to why the recorded feed for PGA on TSN is pixelated and shudders and generally not stable. Is it their feed or Shaw’s. Frustrating viewing an unstable screen.
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Sha Ne
(@shanestweetsyo) reported
@TELUSsupport what the heck is wrong with your terrible internet service? Every night around midnight I lose service. Last I checked you were charging me 24/7! I should have stayed with @Shawhelp. Feeling pretty ripped off right now!
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Beep
(@Cryptobeep1) reported
@Shawhelp I was just really disappointed in the lack of communication and the lack of empathy from Shaw's end. I made sure to book this far in advance so my work and the money I use to pay for this service wasn't interrupted. Yet here we are.
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Cam Zentner
(@Z8Cam) reported
@Shawhelp tried to create a shaw ID. Keep getting server errors. Called in multiple times for help but help line says they can't do anything. What good is help of they can't help
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Medicaated.eth
(@KapadiaRiley) reported
@TELUS if I could skull punch you I would rn, you guys literally have the worst services ever. @ShawInfo is 10000x’s better
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Jason
(@the_pnut) reported
@meier_j @ShawBusiness @Shawhelp We have also noticed dropped calls and spotty service since switching to Shaw.