Shaw outages and service status in Brighouse, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Brighouse, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Brighouse, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 6 hours ago |
|
Vancouver
|
TV | 6 hours ago |
|
Vancouver
|
Total Blackout | 7 hours ago |
|
North Vancouver
|
Internet | 12 hours ago |
|
Vancouver
|
Internet | 13 hours ago |
|
Vancouver
|
Wi-fi | 23 hours ago |
Community Discussion
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Shaw Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Yvonne Bray (@PSPilates) reported from West End, British ColumbiaTotally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Uli Laue (@ulilaue) reported from Richmond, British Columbia@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
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Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
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Andrew Cook (@andrewcook) reported from Burnaby, British Columbia@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
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D Mac. (@macrae_donnie) reported from Vancouver, British Columbia@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia@Shawhelp seeing an outage in North Vancouver?
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colored pencil (@singh_sp) reported from Burnaby, British Columbia@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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mrslprime (@mrslprime) reported from Vancouver, British Columbia@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Art Unwound (@ArtUnwound) reported@malcolmert @Shawhelp Yeah, that 3000 sq ft thing depends on the shape of your house. My house is 1500 or so but it's loooong so the internet doesn't work in my master bdrm. Got a WiFi router to extend the range.
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SlurpeeNinja (@SlurpeeNinja1) reported@Shawhelp help!! My upload is completely dead right in the middle of my stream :<
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Justine Fong (@MrsFonger) reportedThanks to @ShawInfo for the shittest service and leaving a 95 yo who has been a loyal customer for 40+ years with no TV. Useless service all around.
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Dean Beam of Beans (@Speedius99) reported@Shawhelp No, **** you. I legit been on the phone with you people all day. "Technical problems" "will be solved in one hour minimum". **** off.
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𝐌𝐚𝐥𝐜𝐨𝐥𝐦 (@malcolmert) reported@Butlrr @SeanyeWest234 @Shawhelp id definitely rather buy one of those too instead of giving shaw another dime... having said that, if they say the modem covers up to 3K sqft, and it doesn't, I'm not willing to pay out of my pocket to fix that
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.Anna.Biersack.Bitch. (@Annabiersack10) reported@Shawhelp if y’all could dm me back I’d appreciate it I’m sick of having such crappy internet and y’all saying it’s where my router is but it’s been in the same place for 3 years and was never this bad
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Earle C (@earlydurrrly) reported@Shawhelp hello! Is there a TV service outage in the Burnaby area? 😱
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Sean Warren (@SeanyeWest234) reported@malcolmert @Shawhelp Its true. I have shaw as well and same thing. I went and bought the Google wifi boosters and it solved the problem. That said, shouldn't cost $300 in equipment to make your wifi serviceable.
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Francine (@xangel) reported@Shawhelp internet is down. Is there an outage somewhere?
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j perdoo (@jobetstein) reported@nenshi with Covid causing everyone to work from home , how can we tolerate @Shawhelp taking 2 days to a week in order to restore an essential service !?