Shaw outages and service status in Brighouse, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Brighouse, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 21, 2:29 PM EDT.

Internet (55%)
TV (17%)
Wi-fi (13%)
E-mail (10%)
Total Blackout (4%)
Phone (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brighouse	Baseline
Apr 21, 12:00 AM EDT	0	0	0
Apr 21, 12:20 AM EDT	0	0	0
Apr 21, 12:40 AM EDT	0	0	0
Apr 21, 1:00 AM EDT	0	0	0
Apr 21, 1:20 AM EDT	0	0	0
Apr 21, 1:40 AM EDT	0	0	0
Apr 21, 2:00 AM EDT	0	0	0
Apr 21, 2:20 AM EDT	0	0	0
Apr 21, 2:40 AM EDT	0	0	0
Apr 21, 3:00 AM EDT	0	0	0
Apr 21, 3:20 AM EDT	0	0	0
Apr 21, 3:40 AM EDT	0	0	0
Apr 21, 4:00 AM EDT	0	0	0
Apr 21, 4:20 AM EDT	0	0	0
Apr 21, 4:40 AM EDT	0	0	0
Apr 21, 5:00 AM EDT	0	0	0
Apr 21, 5:20 AM EDT	0	0	0
Apr 21, 5:40 AM EDT	0	0	0
Apr 21, 6:00 AM EDT	0	0	0
Apr 21, 6:20 AM EDT	0	0	0
Apr 21, 6:40 AM EDT	0	0	0
Apr 21, 7:00 AM EDT	0	0	0
Apr 21, 7:20 AM EDT	0	0	0
Apr 21, 7:40 AM EDT	0	0	0
Apr 21, 8:00 AM EDT	0	0	0
Apr 21, 8:20 AM EDT	0	0	0
Apr 21, 8:40 AM EDT	0	0	0
Apr 21, 9:00 AM EDT	0	0	0
Apr 21, 9:20 AM EDT	0	0	0
Apr 21, 9:40 AM EDT	0	0	0
Apr 21, 10:00 AM EDT	0	0	0
Apr 21, 10:20 AM EDT	0	0	0
Apr 21, 10:40 AM EDT	0	0	0
Apr 21, 11:00 AM EDT	0	0	0
Apr 21, 11:20 AM EDT	0	0	0
Apr 21, 11:40 AM EDT	0	0	0
Apr 21, 12:00 PM EDT	0	0	0
Apr 21, 12:20 PM EDT	0	0	0
Apr 21, 12:40 PM EDT	0	0	0
Apr 21, 1:00 PM EDT	0	0	0
Apr 21, 1:20 PM EDT	0	0	0
Apr 21, 1:40 PM EDT	0	0	0
Apr 21, 2:00 PM EDT	0	0	0
Apr 21, 2:20 PM EDT	0	0	0
Apr 21, 2:40 PM EDT	0	0	0
Apr 21, 3:00 PM EDT	0	0	0
Apr 21, 3:20 PM EDT	0	0	0
Apr 21, 3:40 PM EDT	0	0	0
Apr 21, 4:00 PM EDT	0	0	0
Apr 21, 4:20 PM EDT	0	0	0
Apr 21, 4:40 PM EDT	0	0	0
Apr 21, 5:00 PM EDT	0	0	0
Apr 21, 5:20 PM EDT	0	0	0
Apr 21, 5:40 PM EDT	0	0	0
Apr 21, 6:00 PM EDT	0	0	0
Apr 21, 6:20 PM EDT	0	0	0
Apr 21, 6:40 PM EDT	0	0	0
Apr 21, 7:00 PM EDT	0	0	0
Apr 21, 7:20 PM EDT	0	0	0
Apr 21, 7:40 PM EDT	0	0	0
Apr 21, 8:00 PM EDT	0	0	0
Apr 21, 8:20 PM EDT	0	0	0
Apr 21, 8:40 PM EDT	0	0	0
Apr 21, 9:00 PM EDT	0	0	0
Apr 21, 9:20 PM EDT	0	0	0
Apr 21, 9:40 PM EDT	0	0	0
Apr 21, 10:00 PM EDT	0	0	0
Apr 21, 10:20 PM EDT	0	0	0
Apr 21, 10:40 PM EDT	0	0	0
Apr 21, 11:00 PM EDT	0	0	0
Apr 21, 11:20 PM EDT	0	0	0
Apr 21, 11:40 PM EDT	0	0	0
Apr 22, 12:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	10 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago

Nearby cities with recent reports

Vancouver

27 recent signals

10 hours ago

Burnaby

1 recent signals

5 days ago

North Vancouver

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

Bryn Morgan Williams (@brynmw) reported 2 minutes ago from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
Travel by Rempel (@TRempel604) reported 6 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
ABALI (@G_ABALI_S) reported 10 minutes ago from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Leandro Santos (@ls69360) reported 13 minutes ago from Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
Chris Falskow (@falskow) reported 14 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Patricia Young (@youngcjpl) reported 18 minutes ago from North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
Barb Snelgrove (@megamouthtweets) reported 18 minutes ago from Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
Jay Holtslander (@j_holtslander) reported 21 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Graham Mcphee (@gamcphee) reported 22 minutes ago from Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
Prairie Paul (@PaulDoroshenko) reported 23 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Pattycakes🍰 (@patricklabelle7) reported 26 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
Julia Davis (@JuliaHZD) reported 32 minutes ago from West End, British Columbia
@Shawhelp Is there an outage in Vancouver right now?
Jessy (@CoachDhillon) reported 34 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
BdblE (@MsYouDoYou) reported 35 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
macaroni in a pot (@jooooodooolp) reported 43 minutes ago from Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
ABALI (@G_ABALI_S) reported 44 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
shirley silberg (@ShirleySilberg) reported 45 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Tiffany Kalanj (@TiffanyKalanj) reported 45 minutes ago from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
Craig Minielly (@craigminielly) reported 54 minutes ago from Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Alex (@GoBills2112) reported 5 minutes ago
@Shawhelp my internet has been out for almost 3 hours now. I’ve tried to get ahold of support but it kept cutting out. I finally got through to someone and they’re making me wait until tomorrow to send someone out to fix. Please help!
Dave (@Danrek77) reported 11 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
Guzzzi (@__guzzzzi) reported 15 minutes ago
@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
southpaw (@southpaws05) reported 18 minutes ago
@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
Ryan Brackenbury (@slackerman10) reported 19 minutes ago
Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
axishairsalons.com (@axishairsalons) reported 20 minutes ago
@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 23 minutes ago
@Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?
Dave (@Danrek77) reported 26 minutes ago
@Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.
DJ Phoenix (@DJPh03NiX) reported 28 minutes ago
@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.
Magictastical Rubber Duck (@ShoujoRukiia) reported 30 minutes ago
@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.