Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Coquitlam, Vancouver, Burnaby, Surrey, New Westminster, Langley, North Vancouver, Coquitlam, Delta, Port Coquitlam, Richmond and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Curt H
(@curt_h78) reported
from
Claresholm, Alberta
@ShawInfo @shawinfo why is your TV and internet service so terrible? I know it is windy out but wow.
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Jordan 🐢
(@GalexeaVRLT) reported
@GODhyp3r @Shawhelp I have no clue what to do every technician I talk to has no idea what network routing even is. Or any service updates in my area for that matter.. terribly disappointed
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TJunn
(@Rip_Tj) reported
@Shawhelp I sure pay alot for a service that constantly stop works, which is really ******* awesome when you're in a meeting
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Colin Barbon
(@Neutral_Evil) reported
@Shawhelp Checking for outage at 386 Broadway,winnipeg mb
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Adi lally
(@adifood1234) reported
@robinthemurr @TELUSsupport Come join @Shawhelp. They have better service and customer service.
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Aniapaulina
(@Aniapaulinaf) reported
@Shawhelp Is there an issue with VOD? Can’t get it to work on any movie or series
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Nermisa in Edmonton
(@byMissMisa) reported
@TopShelfBeauty @Shawhelp Absolutely horrible. I have just given up on it for today and switched to using my phone data to do work in my laptop
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Stacey Nixon
(@StreetSmartSN) reported
@Shawhelp I live at 3050 Hillcrest Drive Whistler V8E 0T8 We are constantly having our Internet being down, TV is fine and we are sick and tired of the Internet not working especially in the last two weeks. Are you doing some sort of maintenance? Thanks
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Aniapaulina
(@Aniapaulinaf) reported
@ShawInfo is there an issue with your systems? In Calgary atm I can’t get my VOD to work
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dawn h
(@RokinRobin) reported
@Shawhelp You don’t need my personal info to respond to me on this issue.