Shaw Outage Report in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near New Westminster, British Columbia

The most recent Shaw outage reports came from the following cities: Anmore, Vancouver, Surrey, Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Anmore	Internet	12 minutes ago
Vancouver	Internet	33 minutes ago
Surrey	Internet	3 hours ago
Surrey	Internet	23 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Jessy (@CoachDhillon) reported 4 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Chris Simpson (@chris_e_simpson) reported 8 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Nicolas Dextraze (@nicdex) reported 8 minutes ago from Vancouver, British Columbia

  @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

• 
  Stephen Fung (@stephenfung) reported 11 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Jay Holtslander (@j_holtslander) reported 12 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Alfred Kolowrat (@Alfieak) reported 13 minutes ago from Vancouver, British Columbia

  . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

• 
  Monique Cloutier (@cloutier68) reported 13 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  Alan Alilo (@AliloAlan) reported 15 minutes ago from Vancouver, British Columbia

  @Shawhelp hi i wonder i always has problem with my bills

• 
  Tri (@geekdad604) reported 18 minutes ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  Jossana Haas (@jossanahaas) reported 23 minutes ago from Vancouver, British Columbia

  Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

• 
  Thomas Gautreau (@TomGautreau) reported 27 minutes ago from Vancouver, British Columbia

  Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

• 
  Heist (@TheHeistMonkey) reported 29 minutes ago from Surrey, British Columbia

  @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

• 
  Bryn Morgan Williams (@brynmw) reported 34 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Rosario (@DekeyPetey40) reported 37 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Andrew Christopher (@ACmusic_10) reported 43 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Moke (@mykeymause) reported 46 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Tazim Damji (@tazimdamji) reported 47 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Stephen Fung (@stephenfung) reported 51 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Russian Tim (@RussianTim61) reported 59 minutes ago from Vancouver, British Columbia

  @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

• 
  Parker (@parkerspucks) reported 60 minutes ago from Surrey, British Columbia

  @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cam (@wjcmIII) reported 2 minutes ago

  @FreedomMobile @ShawInfo Where is the update that your cell service is down?? Be proactive and get ahead of it!!! Poor PR!!

• 
  Simon (@SighmanCanada) reported 3 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  S Mack (@hobomac5) reported 8 minutes ago

  @Shawhelp is Shaw mobile down? I can’t log on it says server error all day to add data to my phone.

• 
  Greg Thomas (@Metacog01) reported 13 minutes ago

  I'm sure all the @ShawInfo customers are now just over the noon with the possibility of the @RogersHelps deal...especially after the network issues this morning that have been unresolved for hours. Oh, BTW, thanks for absolutely nothing today @RogersHelps 😡 #rogersoutage

• 
  Foxyx22 (@Foxyx22) reported 14 minutes ago

  Shoutout to @ShawInfo for having such GARBAGE TIER TECHNOLOGY that their modem decides to RANDOMLY DISCONNECT ALL MY STUFF MIDSTREAM. If you live in Canada, do not use Shaw internet

• 
  Captain Levi🇯🇲 (@Chapo_876) reported 16 minutes ago

  @Shawhelp I just want my wifi back to play @PlayApex what's with this outage😤😭

• 
  Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported 17 minutes ago

  @annettelabonne @ShawInfo This isn't so bad really. Mum had her **** together. I'm "it" so there's no big hassle but the Shaw thing is crazy. They should know better.

• 
  Kaymakli Blue (@KaymakliBlue) reported 19 minutes ago

  and now i'm getting the runaround by @ShawInfo over my service call Don't worry I've got screen shots

• 
  Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported 20 minutes ago

  My mum passed away. Called @ShawInfo to cancel her cable but wanted to keep internet at her place. No condolences. Said we had to cancel everything, so we did. And they wonder why they lose customers.

• 
  Bee 🐝 (@BrendonWhatley) reported 22 minutes ago

  @Shawhelp is there an outage downtown Calgary? Internet hasn’t been working for a few hours now