Shaw outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Coquitlam, New Westminster, Burnaby, North Vancouver, Anmore, Richmond, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	7 hours ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	15 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Travis Hill (@triple_aardvark) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

• 
  Heist (@TheHeistMonkey) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

• 
  mrslprime (@mrslprime) reported 9 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  Rosario (@DekeyPetey40) reported 11 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Sean Vanderfluit (@Vanderfluit) reported 15 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  west coast homo (@jowdoof) reported 15 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Sean Vanderfluit (@Vanderfluit) reported 17 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  Tyler, The Creator (@ItsTylerG_) reported 22 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Doug Corbett (@corbettdoug) reported 23 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  BdblE (@MsYouDoYou) reported 25 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 33 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Chris Falskow (@falskow) reported 34 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Yvonne Bray (@PSPilates) reported 40 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage at UBC?

• 
  Jeff Thorlacius (@jthor099) reported 45 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Norm (@phoenix45photo) reported 46 minutes ago from North Vancouver, British Columbia

  @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

• 
  Prairie Paul (@PaulDoroshenko) reported 48 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  Julia Davis (@JuliaHZD) reported 49 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage in Vancouver right now?

• 
  Rose Hillier (@rlhnyvr) reported 51 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Jessy (@CoachDhillon) reported 53 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 59 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@punkwich) reported 1 minute ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Eden☦️ (@eden14900) reported 3 minutes ago

  @Shawhelp Outage issues in north haven

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 9 minutes ago

  @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 10 minutes ago

  @Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.

• 
  Faulty (@Line_Fault) reported 12 minutes ago

  @Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem

• 
  Marty Chan (@Marty_Chan) reported 15 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Dave (@Danrek77) reported 20 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 23 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  j@stW@tching (@j4stW4tching) reported 23 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?