Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Coquitlam, Coquitlam, Surrey, Vancouver, Burnaby, New Westminster, Port Coquitlam, Richmond, North Vancouver, Langley, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Coquitlam |
Internet | |
| Coquitlam |
Wi-fi | |
| Surrey |
Internet | |
| Vancouver |
||
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Marc Nolet
(@fedex182) reported
from
Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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colored pencil
(@singh_sp) reported
from
Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Uli Laue
(@ulilaue) reported
from
Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Andrew Cook
(@andrewcook) reported
from
Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
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Stephanie 🍁
(@MyrtleCypress55) reported
from
Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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Alex McRoberts
(@webtwozero) reported
from
North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
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Rose Hillier
(@rlhnyvr) reported
from
North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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bee
(@Idsdontlogic) reported
@ShawInfo internet maintenance is messing up bad. Third time they’ve done maintenance and my system won’t come back online. Thinking about switching to @TELUS
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alayne bateson
(@alayneyb) reported
@Shawhelp Is there an outage in Aldergrove? Our internet has been down over an hour in the 5500 block of 268th Street
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David Cramb
(@notflyindyin) reported
@Shawhelp internet down in the varsity area?
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Ellie Eff
(@EllieEff) reported
Shocked @ShawInfo. Do not use them! service is always dropping. I’ve dealt with #techsupport 5x #CustomerService 10+x, new router and all. Can’t even have a meeting w/ out serv drop. They want me to pay them to cancel serv I dont get. @cbcgopublic
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Timothy Pigeon
(@timo_pigeon) reported
@Shawhelp any idea when service will be restored to the Varsity area of Calgary? Going on 5/6 hours of no service. #yyc
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Geoff Stickle
(@stickle_geoff) reported
@Shawhelp trying to help my 93yr old father-in-law. Basic cable not working. Guide shows up but no programming. Have done the obligatory unplugging sequence with no success.
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Arden Shibley 🏳️🌈
(@SnarePhoto) reported
from
Calgary, Alberta
@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Victoria Pleavin
(@pleavin) reported
@Shawhelp Hello, my internet has gone down. It's been almost 10 mins now. I'm also not seeing the Shaw WiFi networks of my neighbours online either. I'm in the west end of Calgary.
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Dustin
(@DPernitsky) reported
@Shawhelp No problem, my invoice is in the mail
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Sunni Chen
(@srhchn) reported
In past residences, I’ve used @ShawInfo and have NEVER had this sort of billing issue. @TELUS @TELUSsupport please explain why something so fundamental to your service is so royally incompetent. #TelusSucks #PoorCustomerService