Shaw Outage Report in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Richmond, Coquitlam, Surrey, North Vancouver, Langley, New Westminster, Burnaby, Coquitlam, Port Coquitlam, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Richmond |
Wi-fi | |
| Vancouver |
Internet | |
| Coquitlam |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
TylerG
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
-
Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
-
Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
-
Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
-
Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
-
Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
-
Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
-
Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
-
Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
-
Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
-
Niners North (Vancouver, BC)
(@NinersNorth) reported
from
Coquitlam, British Columbia
Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
-
Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
-
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
-
ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
-
Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
-
America's ass
(@CptManYak) reported
from
Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
-
Conrad Au
(@ConradAu) reported
from
Coquitlam, British Columbia
@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
-
Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
-
Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Wittstock
(@rwittstock) reported
@AshfordMurray1 @Shawhelp It’s really quite unbelievable how bad it is.
-
The King of Thistledown
(@mahovlich_m) reported
@shawhelp cable and internet not working in Medicine Hat south east hill
-
BusyMama Wendy
(@busymumo3) reported
@Shawhelp are there known outages in SW Edmonton? I've had no internet service for a while now. Rebooted the modem but no luck.
-
Paul of Waratah 2298 ...now over Big Pond 48N/123W
(@paul_48n) reported
Seems Canucks broadcast on @sportsnetmurph is down... not an assurings start? Is a Blue Curve thing? @Shawhelp
-
chopra
(@chopradishant) reported
@Shawhelp This link not working
-
Dr. Charlene Kotze
(@Charlene_Kotze) reported
And the saga continues. On Friday, my @ShawInfo modem/router died. After spending a couple of hours in a chat with a support member (using my middle-aged thumbs on an iPhone), it was determined that I needed a new modem. 1/6
-
Vanessa
(@Noosiekins) reported
So apparently the wireless Blue Curve doesn't work in someone's... I've had this for a couple years now..and these issues started September 1st! @Shawhelp @ShawInfo #shawissues
-
Dr. Charlene Kotze
(@Charlene_Kotze) reported
Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6
-
Cameron Archer
(@Cameron__Archer) reported
@Shawhelp @TELUS I guess my next call will be to cancel services.
-
Troy Reid Dhg.
(@troyareid) reported
@Shawhelp 😐 Ok so now we're back to sweep it under the carpet and I get screwed having played full premium price for sub par service and you accept no responsibility for it at all. Empty words on empty words. @DanPriceSeattle