Shaw Outage Report in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near New Westminster, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Pitt Meadows	Wi-fi	1 day ago
Surrey	Internet	2 days ago
Vancouver	Internet	3 days ago
Coquitlam	Internet	3 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  ABALI (@G_ABALI_S) reported 4 minutes ago from Vancouver, British Columbia

  @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

• 
  Andrew Christopher (@ACmusic_10) reported 8 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Stephen Fung (@stephenfung) reported 9 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Raj Dhaliwal (@rdhaliwal84) reported 9 minutes ago from Surrey, British Columbia

  @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

• 
  Parker (@parkerspucks) reported 12 minutes ago from Surrey, British Columbia

  @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

• 
  Tri (@geekdad604) reported 13 minutes ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  Travel by Rempel (@TRempel604) reported 15 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

• 
  Nicolas Dextraze (@nicdex) reported 19 minutes ago from Vancouver, British Columbia

  @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

• 
  ABALI (@G_ABALI_S) reported 20 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Stephen Fung (@stephenfung) reported 21 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Russian Tim (@RussianTim61) reported 32 minutes ago from Vancouver, British Columbia

  @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

• 
  Alfred Kolowrat (@Alfieak) reported 36 minutes ago from Vancouver, British Columbia

  . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

• 
  Bryn Morgan Williams (@brynmw) reported 36 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Thomas Gautreau (@TomGautreau) reported 50 minutes ago from Vancouver, British Columbia

  Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

• 
  Heist (@TheHeistMonkey) reported 50 minutes ago from Surrey, British Columbia

  @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

• 
  Chris Simpson (@chris_e_simpson) reported 51 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Tazim Damji (@tazimdamji) reported 53 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Jessy (@CoachDhillon) reported 56 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  ABALI (@G_ABALI_S) reported 58 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  Monique Cloutier (@cloutier68) reported 59 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Magic Schoolbus (@undont) reported 6 minutes ago

  @Shawhelp @Dbligh23 Hey Grace - get your **** together. Having all channels go down for your entire network twice in 3 hours isn’t a good look. Sorry for the obvious.

• 
  Jeff Hacker (@MrHackersHouse) reported 7 minutes ago

  @Shawhelp hey why is my cable not working in Walnut Grove?

• 
  Howie Reimer (@ReimerHowie) reported 9 minutes ago

  @opiatedforty9 @Shawhelp WTF is with Shaw?

• 
  Russty (@Russty1105) reported 10 minutes ago

  @Shawhelp @oumarscif I get internet but not cable. Weird thing is all my shaw boxes are wireless so how do I not get TV service?

• 
  George Oh’nile (@fixricks) reported 12 minutes ago

  Anyone else having problems with Shaw cable in vancouver today? Like I am trying to watch sports over here @Shawhelp

• 
  Sarah Glaze (@sarahglaze) reported 13 minutes ago

  @Shawhelp Still not working in SW YYC?

• 
  Super Atomic Mom (@fifilavoom) reported 15 minutes ago

  @LtotheMillsy @Shawhelp Ugh! Again…this happened a few weeks ago too. What kind of service are providing…it’s so crappy!

• 
  Joseph (@Jobe22) reported 19 minutes ago

  @Shawhelp having the same issue and message from my cable box.

• 
  MissJaleen (@jayjimshier) reported 20 minutes ago

  @Shawhelp What’s up in red deer,…recording playbacks giving errors and live not working right

• 
  - ̗̀ Alex ̖́- (@A_little_Lam) reported 21 minutes ago

  @Shawhelp my TV service is down...XRE-03090. wildwood/spruce cliff