Shaw Outage Report in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (17%)
-
Wi-fi (9%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Burnaby, Vancouver, New Westminster, Port Coquitlam, Richmond, North Vancouver, Langley, Coquitlam, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
||
| Coquitlam |
Internet | |
| Coquitlam |
Internet | |
| Surrey |
TV | |
| Burnaby |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
-
RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
-
Alex McRoberts
(@webtwozero) reported
from
North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
-
Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Blue curve not working once again
-
Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
-
Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
-
RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
-
Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
-
D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
-
Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
-
Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
-
Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
-
Marc Nolet
(@fedex182) reported
from
Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
-
Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
-
Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
-
Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
-
Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
-
Danielle Aichler
(@danielaichler) reported
from
Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan
(@Shadow4MVP) reported
@PrismZet @benharapiak @Shawhelp Online still says no issues lol via chat .... 4 shaw trucks in the lot by chicken delight - passed em walking the dog he said they are working on the issue affecting about 10 blocks - he has no idea why support is saying they are not aware of an outage
-
Major Trauma
(@MajorTrauma) reported
@Shawhelp What I really want to know is why does this happen at all? How come Shaw call centre people do not know how to put people on hold? Plus this is a business account issue. Can chat help me with a business account?
-
Non-fungible teacher
(@EdVorst) reported
Seriously @Sportsnet & @ShawInfo WTAF?!?! You list the @NHLJets game on all four channels but show it on just one, and not the one I was recording. **** your lazy incompetence.
-
Egg
(@AndisonSullivan) reported
@Shawhelp Horrible internet. Daily interruptions since forever
-
Ben Kosciuk
(@BenKosciuk) reported
@Shawhelp I ordered Shaw fibre gig + tv yesterday on the website and have received no confirmation email yet. Can someone help me?
-
Abhishek
(@abhisheksfdc) reported
@Shawhelp sent the dm with account nmbr.. plz fix asap..its work time
-
D McMillan🇨🇦🏴🏳️🌈
(@tduncanmcmillan) reported
@Shawhelp Taylan, my convo with an agent happened today before I sent this. It's been 14 months of the same old, going down a trouble shooting list, but never getting to a remedy. I've been through 2 modems 20 call centre individuals and multiple tech visits & the problem still exists.
-
Egg
(@AndisonSullivan) reported
@Shawhelp Guess its one of those “internet is so bad it's practically useless” kind of days/weeks/months
-
D McMillan🇨🇦🏴🏳️🌈
(@tduncanmcmillan) reported
@Shawhelp I just want to be able to help my students and let my kids take their classes with their teachers. It's that simple. It's as simple as offering a service, paying good money for it, and then not receiving it. It should be an easy problem to solve.
-
Commander Choi
(@campbellcopper) reported
@Shawhelp Thank you, didn't realize it was an actual issue, thought it was the general problem with my cable