Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Coquitlam, Vancouver, Langley, Burnaby, Delta, Surrey, Richmond, Pitt Meadows, North Vancouver, New Westminster, Port Coquitlam and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Langley |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Burnaby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Is there an outage at UBC?
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Somers
(@Kitsune__Alexis) reported
Okay @ShawInfo, I think this service outage has gone on long enough. I've used half of my allotted monthly data plan alone tonight while my landlord's home service has been down. #ServiceOutage #ShawSUCKS
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BitingOnTinfoil
(@TrumpDownfall) reported
@Shawhelp any idea when service will be back on in calgary
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D
(@akademikdar) reported
@Shawhelp Any updates? feeling bad for those without unlimited, praying nobody gets charged extra on their phone bills due to having to use data all day :(
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CindyClawford🐈
(@ASharpclaw) reported
@Shawhelp Maybe fix the internet for half of Calgary, huh? Been down the entire day.
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fuygawkstwelve5
(@fuygawkstwelve5) reported
@Laydee_El @Shawhelp Someone lit a garbage can on fire behind an ally near sait last night - that garbage can lit the power line pole on fire and burned all the power - shaw - Telus lines. From the current traffic on 16th it looks like crews are working to repair. #alwaysonafriday #shaw
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Andy N.
(@galaxieSpills) reported
@Shawhelp @j316photographi Heavy damage from what??
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BlueSphere
(@StrngLilPlanet) reported
@ange1mom438 @Shawhelp @ShawInfo Rogers outage last month. Shaw this month. What the heck is going on?
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Elise
(@skiergurl) reported
@Shawhelp any chance we can get an update on the outage in the inner NW? @HighlandPkCA has no service? Last update on website was at 4:00(ish).
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Alexis Somers
(@Kitsune__Alexis) reported
@Shawhelp Internet and cable services are out in Southern Alberta. I'm not interested in being connected to your technical team, I just want you to fix it. It's my landlord's account.
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Honeysushiloki
(@iloveshopping2) reported
@Shawhelp @NKalmukhanov Shaw cable is garbage!!!