Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Burnaby, Richmond, Langley, Vancouver, Coquitlam, Coquitlam, New Westminster, Port Coquitlam, North Vancouver, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Surrey |
Internet | |
| Surrey |
||
| Surrey |
Total Blackout | |
| Burnaby |
TV | |
| Richmond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Raj Dhaliwal
(@rdhaliwal84) reported
from
Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Steven Lee
(@steveleenow) reported
from
Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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- ̗̀ Alex ̖́-
(@A_little_Lam) reported
@Shawhelp my TV service is down...XRE-03090. wildwood/spruce cliff
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l.k.w
(@heartembrace) reported
@Shawhelp every single channel we want to watch is frozen. Can you tell us how to fix this? Really tired of the freezing issue you continue to have.
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Habsfan44
(@caperinalberta) reported
@TPHogan @Shawhelp Same in central Alberta. Multiple times today. #Shaw sucks!
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George Oh’nile
(@fixricks) reported
Anyone else having problems with Shaw cable in vancouver today? Like I am trying to watch sports over here @Shawhelp
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🌳+ NA
(@gispatch) reported
@ynaffit79 @Shawhelp This is becoming a joke! Shaw; get your issues fixed.
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Big Mountain Fudgecake
(@opiatedforty9) reported
@Shawhelp Down again
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Christie Pederson
(@ChristieBanana) reported
@Shawhelp @WestcoastBCLife Still not working in Edmonton Alberta
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Bleeding Blue and Green
(@CanuckColours) reported
@Shawhelp Any updates? Canucks game not working.
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The Magic Schoolbus
(@undont) reported
@Shawhelp @illustratedword Hi Tom! Just wanted to let you know people pay for this service! So an outage “again” is a pretty ******* big deal.
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Mwheels
(@Mwheels12) reported
@Shawhelp what's going on? The nfl playoffs are interrupted, now the Canucks game! Why is cable tv not working?