Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Port Coquitlam, Surrey, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Port Moody, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 6 hours ago |
|
Coquitlam
|
Internet | 7 hours ago |
|
Vancouver
|
Internet | 15 hours ago |
|
Port Coquitlam
|
2 days ago | |
|
Surrey
|
Internet | 2 days ago |
|
Vancouver
|
Total Blackout | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Rob Grey (@rgrey1) reported from Burnaby, British Columbia@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaSuper annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Mariano D (@marianodss) reported from Burnaby, British Columbia@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Synistian Wraith (@shrekwm) reported@ShawInfo shaw fixed the outage I'm thomspon Manitoba and it's out again this morning??? What's going on???
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Synistian Wraith (@shrekwm) reported@Shawhelp Ok shaw.. really what is going on in thompson with the internet??? 3 days same **** in an out all day then fine don't say you don't know it is obvious you have a hand in it
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bob knoxious (@KnoxiousBob) reported@ShawInfo am I the only who completely garbage wifi for over $100 a month. Constant drops and disconnect, I may as well go sit in a Starbucks. You should be embarrassed by this subpar service.
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Justin_Herrms (@JHerrms) reportedMy favorite thing about @ShawInfo Internet has got to be the late night disconnects. Imagine taking peoples money and providing this service…
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Wade Poloway Photography (@munch34m) reportedCome on @Shawhelp get your crap together. Right in the middle of processing a payment and the internet goes out for the second time today!! How long this time?
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Saeb Panahifar (@s_panahifar) reported@TELUS @ShawInfo we expect the same support from you as well. Please consider this request. So many Iranians need this support
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🇨🇦Paul Beaudry🇨🇦 (@paul_beaudry) reported@Shawhelp Problem may be there are so many different Shaw wifis available. No way to know which are free and which are for customers.
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💀꧁༒༺ 🅶🆄🅴🆂🆂🆆🅷🅾🆂🅱🅰🅲🅺༻༒꧂💀 (@gu3zz_who) reported@Shawhelp Help or lack there of? I have no internet and shaw will do nothing about it except they are sending a technician to my home on October 28th.. That is nearly 30 years as a customer of Shaw that Shaw is tossing out the window.
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mr kaswa (@mrkaswa) reported@Shawhelp The details are well known by your technical team. Unless the entire system has been borked, like last year, selecting "OK", changing channels away and back fixes the issue. As stated, I've had it with Shaw's inability to fix it or their indifference.
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Drew (@drewprice_4) reported@Shawhelp Having a issue with my Shaw internet and TV services