Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Richmond, Coquitlam, Coquitlam, Port Moody, Port Coquitlam, Pitt Meadows, North Vancouver, Langley, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Richmond |
||
| Coquitlam |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Is there an outage at UBC?
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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My_fake_account
(@raywhitebc) reported
@Shawhelp We have been struggling for 2 days now, earliest fix is 9 Jan, 2 people working from home, not good Shaw! Telus was here today running new wire and back tomorrow to connect us. Why is your service so slow? Crappy equipment, this will be 2nd router in 2 mths!
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Peter
(@pfak) reported
WTF. @ShawHelp installed Internet service for my neighbour: the installer opened my demarc, removed the lightening arrestor, installed a splitter, and left my box unlocked with screws sitting inside :|
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Ibrahim Hamouda
(@ihamouda) reported
@Shawhelp and it is the only type of service that is ONLY offered over the phone. no chat, no MyShaw nothing
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Pierre
(@Pierre39839349) reported
Hey @Shawhelp , @Bell_MTSHelps has been pissing me off with horrible internet.....what do you guys have for specials and how soon van it be installed? My kids need HIGH SPEED internet asap
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Brenda Poliues
(@brendapmcc) reported
@Tbaytel wish I had switched to you from @Shawhelp when you first started service in Kenora Ontario.
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Janice Sutherland 🇨🇦
(@jlstoon) reported
@ShawInfo more than 40 minutes on hold, because I can’t cancel services via chat. Chance of me coming back to Shaw? Zero
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp Please stop with the god damned maintenance upgrading your wifi speed clearly doesn't do you justice just stop, your constant updating is crashing my service
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Stephen Whitmore (He/Him)
(@CountFlatracula) reported
@Shawhelp @ShawInfo my internet and cable have dropped at least 5 times today. I have contacted support multiple times about this ongoing issue. We lose connectivity every day at least twice. Please DM me to schedule the drop off of a replacement modem to eliminate the
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amanda cox
(@CoxAnarchy) reported
whelp awesome. we were moving and did everything @Shawhelp told us to do in the time they said and it didn't work and they have us without help or internet until next week. why was i saying i was pleased with their customer service?
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Bon ‘eh 🇨🇦
(@YegBonnie) reported
@ShawInfo Pretty hard for those that are mandated to work from home during a pandemic when their internet service completely stops working. And no tech available until Jan 8 to come fix it is just fantastic. Good thing our contract is up on March 1.