Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Coquitlam, Coquitlam, Surrey, Vancouver, Burnaby, New Westminster, Port Coquitlam, Richmond, North Vancouver, Langley, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Coquitlam |
Wi-fi | |
| Surrey |
Internet | |
| Vancouver |
||
| Surrey |
||
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Chris Simpson
(@chris_e_simpson) reported
from
North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
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Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Tazim Damji
(@tazimdamji) reported
from
North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Andersen
(@StrikingCrayon) reported
Hey, @ShawInfo, why is it when I try and get troubleshooting help with your connectivity issues that need to be escalated support your first-level techs box me out with a mandatory but unfillable survey? That is some grade-A evil corporate **** right there. I'm completely stuck.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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Krystal Hansen
(@Krystalily369) reported
.@ShawInfo Is anyone else’s internet down in West Vancouver?
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We The Collective
(@wethetweet) reported
Hey @Shawhelp our business internet is down and apparently you need to send a tech out to our site but the earliest appointment is a 7 days from now. What business can operate without internet for a week? Might be time to switch to @TELUSBusiness
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Fresh Printz
(@_FRESHPRINTZ_) reported
@ShawInfo fix your app so I can Pau my bill please! Been looking for a full month!
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cryptoaccount
(@CryptopiaHODL) reported
@Shawhelp any reports of the internet being down in Cranston Calgary? seems to be intermittent
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Karie-Anne Hawthorne
(@hawt_pocket) reported
@Shawhelp our Bluecurve TV hasn't been working for over an hour now...are there issues in North Langley? I've unplugged it...and plugged it back in....and I'm just getting a black screen. Guide works for a second...but if I change the channel the channel isnt showing the program.
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Natasha **** 🫖☕️
(@NatashaHoar) reported
Hey @Shawhelp - who can I talk to about a call center agent who kept my dad on the line +40 min while they pretended to ‘look’ for a supervisor? My dad didn’t get his issue solved bcs he had to end the call (after almost an hour of waiting for a supervisor), and get back to work.
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Shaun
(@TheSirShaun) reported
@Shawhelp how come I can’t record the stingray loud channel anymore? Is it a copyright issue or something?
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David
(@DavidfromtheN) reported
@Shawhelp service keeps dropping in Niverville, any known issues?