Shaw outages and service status in New Westminster, British Columbia
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- Shaw generated 5 outage signals in the last 24 hours around New Westminster, including 5 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 23, 3:28 AM EDT.
- Internet (59%)
- TV (16%)
- Wi-fi (11%)
- E-mail (8%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in New Westminster come from postal codes V3M .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Burnaby, North Vancouver, Richmond, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Coquitlam, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 minute ago |
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Internet | 4 hours ago |
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Internet | 11 hours ago |
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TV | 14 hours ago |
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Internet | 17 hours ago |
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Total Blackout | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaSuper annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Muji (@AHMED__1095) reported from Surrey, British Columbia@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Tri (@geekdad604) reported from North Vancouver, British Columbia@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia@Shawhelp is there a tv outage in Vancouver at the moment?
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaYou did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
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Bryn Morgan Williams (@brynmw) reported from Vancouver, British ColumbiaGreat. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shari O'Neill (@ShariONeill12) reported@Shawhelp is the internet down in Anmore along East Road? No connection happening.
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Roger Wild (@rojwild) reported@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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#NoFunKevin (@the_real_krod) reported@Shawhelp i cant sign into my shaw mail to connect my apple tv Keep getting an error. Help!
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rc edwards (@f1redwards) reported@Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.
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Gail Eckert (@gaileckert) reported@Shawhelp reporting outage in River heights. Please advise status
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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TC-VAN (@RageGeist) reported@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.