Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Coquitlam, Langley, North Vancouver, Port Coquitlam, Richmond, New Westminster, Pitt Meadows and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
||
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Coquitlam |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Curtis
(@Jones_NS99) reported
from
North Vancouver, British Columbia
Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Danielle Aichler
(@danielaichler) reported
from
Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Blue curve not working once again
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Marlow 🇨🇦🇺🇦
(@Marlow22) reported
from
Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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Jas bindra
(@officialMrJasB) reported
from
Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
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Robyn ⸸ Graves
(@satanic__panic) reported
from
Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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Julia Davis
(@JuliaHZD) reported
from
West End, British Columbia
@Shawhelp Is there an outage in Vancouver right now?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Helison Aniyi
(@ahelison) reported
We've been have issues with @ShawInfo since we switiched from @telus due to some savings they offered us. Poor customer service and imcompetent staff. Keep your Telus accounts people
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Kristi Pinderi
(@KristPinderi) reported
@OlgaScherbina @ShawInfo Horrible! Even when I wanted to stop the contract it was so difficult. Never again with Shaw!
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cadria04 🇨🇦 🦉
(@cadria04) reported
@Shawhelp @ShawInfo WHY have all my services been down for 5 hours?? You do realize people are working from home, right?
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Drawn Line
(@DrawnLine1) reported
@Shawhelp is there some kind of issue in the area of 124st and 111ave causing delays or stuttered service?
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Dlcarlson
(@dcarlson_dlc) reported
@ShawInfo so glad I pay for high-speed.... No wonder my blue curve sucks
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Pablo Benitez
(@PBenitez77) reported
@Shawhelp are there any internet problems happening in Saskatoon Sk I live in silverwood cres
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TRUCK BC
(@23sandman604) reported
@Shawhelp I need help with my Shaw blue curve. Having connection problems
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Shonn Oborowsky
(@ShonnOborowsky) reported
Lockdown and @Shawhelp can’t even be her until Friday to fix their brand new modem. #brutal no tv no internet. I am going to go crazy.
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cadria04 🇨🇦 🦉
(@cadria04) reported
@ShawInfo @Shawhelp Once again my Shaw is down. Yesterday, I had a helper leave to go to a meeting, then I got timed out & when I got someone, I asked a question that they should have known but it took forever. Shaw chat used to be helpful but one told me he was working on...
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𝐌𝐚𝐥𝐜𝐨𝐥𝐦
(@malcolmert) reported
@SeanyeWest234 @Shawhelp especially when they have told you it will work for up to 3000 sqft... don't say "wifi interference" like that's my problem.