Shaw Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Burnaby, North Vancouver, Coquitlam, Langley, Delta, New Westminster, Port Coquitlam, Richmond, Coquitlam and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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Niners North (Vancouver, BC)
(@NinersNorth) reported
from
Coquitlam, British Columbia
Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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TylerG
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
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Jennifer Kingsbury
(@JenniferKingsb6) reported
from
Port Moody, British Columbia
@Shawhelp Please fix it soon.
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Conrad Au
(@ConradAu) reported
from
Coquitlam, British Columbia
@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
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America's ass
(@CptManYak) reported
from
Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
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Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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The 834
(@834the) reported
@Shawhelp Would u please trace , where the service is installed ? Based on the account number ?
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RoboChiCKEnn
(@RoboChiCKEnn) reported
@Shawhelp have a service appointment from 11-1. Still hasn't showed up.
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Chanelle
(@chanelle666) reported
@Shawhelp @dheuman Definitely an outage in Grandin
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Albert So
(@Also82) reported
@Shawhelp hi there, is there an outage in sturgeon county? Modem is flashing orange even after a power cycle
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Paul Mansell
(@Paul_Mansell1) reported
@Shawhelp There’s no outage. Just your system when upgrading my service. #mighthaveinternetbyfriday. If i’am lucky 🍀 at this rate. @ShawInfo 👎👎👎
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Linda
(@Therat4623) reported
@Shawhelp 1/ Tried this Shaw Help route 2 weeks ago. 3.5 hours via DM - they couldn't fix via remote, problem escalated by clerk, 3 days later escalation rejected, clerk calls me to tell me that, Shaw sends TWO techies to my home - they don't know how to fix the problem after over an hour
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Mike Peebles
(@peebos) reported
@Shawhelp Internet, phone and TV service down hard for the last 30 mins in St Albert, Lacombe Park Estates area. Any official outage reported or is it just me?
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Jeff Park
(@JackMeyhof) reported
@Shawhelp is there a service disruption in fort mcmurray timberlea?
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Paul Mansell
(@Paul_Mansell1) reported
@ShawInfo this is the worst service I’ve had from a company EVER. 29 hours and counting without internet service. Loyal customer since 2006. #telus here I come.
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Sharla Parry
(@prairierose58) reported
@ShawInfo on June 21 you did some sort of national update. Are you aware of ongoing problems? Now our office faxes no longer go to email but print and we need to fix this lije yesterday