Shaw outages and service status in New Westminster, British Columbia
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 2, 11:19 AM EDT.
- Internet (67%)
- Total Blackout (11%)
- Wi-fi (9%)
- TV (9%)
- E-mail (4%)
The latest reports from users having issues in New Westminster come from postal codes V3M .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Surrey, New Westminster, North Vancouver, Anmore, Coquitlam, Richmond, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 16 hours ago |
|
Burnaby
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Surrey
|
TV | 2 days ago |
|
Surrey
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Rob Grey (@rgrey1) reported from Burnaby, British Columbia@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British ColumbiaThere’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Julia Davis (@JuliaHZD) reported from West End, British Columbia@Shawhelp Is there an outage in Vancouver right now?
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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mrslprime (@mrslprime) reported from Vancouver, British Columbia@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Crystall (@loop1277) reported from Vancouver, British Columbia@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@jskapin) reported@Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.
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b ☾ (@brandobrennan) reported@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?
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Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
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DeeJayCee (@DJcraw4d) reported@Shawhelp is internet and cable currently down in south surrey and Whiterock?
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
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Rick Alsop (@RickAlsop) reported@Shawhelp Yes still issues as its not working
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…