Shaw Outage Report in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Coquitlam, Vancouver, Surrey, Burnaby, Coquitlam, Langley, North Vancouver, Port Coquitlam, Richmond, New Westminster, Pitt Meadows and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
||
| Vancouver |
Wi-fi | |
| Vancouver |
||
| Surrey |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
-
Niners North (Vancouver, BC)
(@NinersNorth) reported
from
Coquitlam, British Columbia
Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
-
Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
-
Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
-
Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
-
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
-
Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
-
aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
-
Rob Menzies
(@PocoPipe) reported
from
Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
-
Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
-
Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
-
Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
-
Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
-
Conrad Au
(@ConradAu) reported
from
Coquitlam, British Columbia
@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
-
Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
-
Stylebysarahbraim
(@SarahBraim) reported
from
Vancouver, British Columbia
@ShawInfo your service is horrible
-
Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
-
America's ass
(@CptManYak) reported
from
Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
-
ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Satori 🌏✨
(@Satori232323) reported
@Shawhelp Thanks. Not right now. We had set up a change of services but due to the complexity of the home network this was scheduled for Friday. We called to ask a few questions about the tv pods (doesn’t work with bridge modem) and the agent switched our services without authorization.
-
BuffieyFN
(@BuffieyF) reported
@Shawhelp Why is my internet constantly down, so inconsistent very disappointed.
-
Nick
(@N1nja_Nick) reported
@IBMninja @Shawhelp I had worse customer service than that recently from Verizon. So awful that I spent several hours over a few days trying to switch back to my previous cell provider. Unsuccessfully. But @VerizonSupport is worse.
-
LallyA
(@LallyAd) reported
@AmyCrx_ But when you have @Shawhelp and there latest tv box my pay per view Experince for ufc has been at its best not a single issue ordering it on the shaw box
-
The Earl of Elie
(@TheEarlofElie1) reported
@Shawhelp I did that your agent told me I was the only one with a issue yet all my neighbors are also reporting outages
-
Yera
(@itsyeraa) reported
love getting thousands of packet loss on every game and even discord shaw is the worst isp @Shawhelp
-
Zero
(@CelestelSharp23) reported
@Shawhelp good morning! My office internet all of a sudden went down. Have tried rebooting but still nothing. Are you able to help? Thank you!!
-
Caragh Smyth
(@CaraghSmyth) reported
@Shawhelp @wulfin This is marked as resolved but currently down in Richmond area.
-
Diana Moher
(@dianamoher) reported
@Shawhelp once again a service call to troubleshoot your equipment on Gabriola Is. for an external wifi booster on a power pole has been cancelled. We seem unable to make it clear it’s your equipment having trouble. @frankmoher
-
John
(@BOTninja99) reported
@Shawhelp Terrible connection every day. Not even getting 25% of my plan while sitting right beside the modem. It's pathetic.