Shaw outages and service status in New Westminster, British Columbia
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Full Outage Map
- Shaw generated 4 outage signals in the last 24 hours around New Westminster, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 25, 12:26 AM EDT.
- Internet (70%)
- TV (10%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (5%)
The latest reports from users having issues in New Westminster come from postal codes V3M .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Port Moody, New Westminster, and Anmore.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 7 hours ago |
|
Surrey
|
Internet | 8 hours ago |
|
Vancouver
|
Internet | 10 hours ago |
|
Surrey
|
Internet | 15 hours ago |
|
North Vancouver
|
Wi-fi | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
27 recent signals
6 recent signals
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British ColumbiaHey @Shawhelp is internet down in poco?
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Curtis (@Jones_NS99) reported from North Vancouver, British Columbia@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
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Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia@Shawhelp hi i wonder i always has problem with my bills
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia@Shawhelp Surrey wifi seems to be completely down just heads up
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Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp Convenient you shut down just as your service goes out.
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Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British ColumbiaEvery time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
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Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Mason (@masonstcc) reported@shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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OC_2030 (@oc_2030_vision) reported@Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Eden☦️ (@eden14900) reported@Shawhelp Outage issues in north haven
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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Ugabug (@MaryPChipman) reported@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported@Shawhelp hey are you having issues? Audio keeps dropping off on anything I record and sometime recording just freezes.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…