Shaw

Shaw Outage in Richmond, British Columbia

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The latest reports from users having issues in Richmond come from postal codes V7C, V6Y, V7E, V6V and V6X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in Richmond, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in Richmond and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in Richmond, British Columbia 08/07/2022 12:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.16% Internet
  • TV 13.59% TV
  • Total Blackout 11.17% Total Blackout
  • Wi-fi 10.32% Wi-fi
  • E-mail 5.52% E-mail
  • Phone 2.23% Phone

Shaw Outage Map Near Richmond, British Columbia

The most recent outage reports and issues originated from Vancouver, New Westminster, Richmond, West End, Burnaby, North Vancouver and Delta.

Loading map, please wait...
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaNew Westminster TV
CanadaRichmond Internet
CanadaVancouver Total Blackout

Shaw in Richmond, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:
  • JuliaHZD Julia Davis (@JuliaHZD) reported from West End, British Columbia

    @Shawhelp Is there an outage in Vancouver right now?

  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • danielaichler Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia

    @Shawhelp is there a tv outage in Vancouver at the moment?

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • Festive_Fong Allan 2022 (@Festive_Fong) reported from Richmond, British Columbia

    @Shawhelp Help me !

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Blue curve not working once again

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • webtwozero Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • RickNor58021920 Rick Norton (@RickNor58021920) reported

    @Shawhelp why ******** do we pay our bills when you ***** can't even keep the services going? Such a ******* joke, you lobbying pieces of ****. **** off.

  • arunjohn_my Arun JV (@arunjohn_my) reported

    @ShawInfo Getting 77mbps on 300mbs plan all the time and when asked for a modem upgrade which ppl are getting for free, Shaw wants more money ! Pathetic services all the time…regret my 3yrs with Shaw..time for upgrade @TELUSsupport HELP

  • PaulPreston92 Paul Preston (@PaulPreston92) reported

    @Shawhelp I was told this was a known issue. Please let me know when this known issue will be fixed.

  • PaulPreston92 Paul Preston (@PaulPreston92) reported

    But tech support insisted that was the case and I’d be able to login again later that afternoon. Went to login just now and surprise surprise, still not fixed. When will this ACTUALLY be fixed @Shawhelp ?

  • hao4xin1 Karissa Hsueh (@hao4xin1) reported

    @Shawhelp hi, my husband was just on with support and got cut off. We have been unable to watch tv since yesterday morning.

  • JuliaHZD Julia Davis (@JuliaHZD) reported from West End, British Columbia

    @Shawhelp Is there an outage in Vancouver right now?

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp Update they responded. After 25 minutes the person didn't even understand the issue and repeated the same FAQ answer back to me. For $200 a month maybe it's time for me to look elsewhere

  • Zuirgarisha Zuirgarisha (@Zuirgarisha) reported

    @ShawInfo Now requires an app to do port forwarding instead of allowing on a browser. Actually ******* horrible.

  • mssinenomine Gabrielle Peters she/her👩🏻‍🦽 (@mssinenomine) reported

    I DM'd the misnamed @Shawhelp who sent me to their online chat which is a bot that spits out garbage information that is entirely not relevant to this situation.

  • Benissacpound Ben (@Benissacpound) reported

    @Shawhelp my internet still down