Shaw Outage Report in Shaughnessy, British Columbia

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	5 days ago
Burnaby	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

• 
  Marlow 🇨🇦🇺🇦 (@Marlow22) reported 48 seconds ago from Vancouver, British Columbia

  @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

• 
  west coast homo (@jowdoof) reported 9 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  India Barnardo (@Indi_pops) reported 10 minutes ago from Westmount, British Columbia

  @Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!

• 
  Yvonne Bray (@PSPilates) reported 10 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

• 
  Jeff Thorlacius (@jthor099) reported 10 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  Alex McRoberts (@webtwozero) reported 10 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  Manpreet Suhi (@ManpreetSuhi) reported 10 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Sean Vanderfluit (@Vanderfluit) reported 12 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  RitchWorld (@RitchWorld) reported 14 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  BdblE (@MsYouDoYou) reported 22 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Danielle Aichler (@danielaichler) reported 25 minutes ago from Shaughnessy, British Columbia

  @Shawhelp is there a tv outage in Vancouver at the moment?

• 
  BdblE (@MsYouDoYou) reported 29 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  RitchWorld (@RitchWorld) reported 31 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  Allan 2022 (@Festive_Fong) reported 36 minutes ago from Richmond, British Columbia

  @Shawhelp Help me !

• 
  Prairie Paul (@PaulDoroshenko) reported 42 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  Peter Meiszner (@PeterMeiszner) reported 47 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  Sean Vanderfluit (@Vanderfluit) reported 51 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  Ashley Burr (@AshleyBurr_) reported 53 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Anne (@pambh65) reported 57 minutes ago from Burnaby, British Columbia

  @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

• 
  BdblE (@MsYouDoYou) reported 57 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OriginalPin (@originalpin) reported 12 minutes ago

  @ShawInfo any issues with internet in the West Kootenays? No home internet for the last hour or so

• 
  Bruce Toews (@Bruce_Toews) reported 13 minutes ago

  I miss the days when you could add a device to @ShawHelp's ShawOpen wifi with just a mac address. My book reader for the blind is not able to validate a login.

• 
  Sandra McLaren Boos (she/her) (@SandraBoos) reported 15 minutes ago

  @Shawhelp I already talked to your customer service rep and their supervisor and I find their explanation unacceptable.

• 
  Pia Guerra (@PiaGuerra) reported 16 minutes ago

  Hey @ShawInfo how the hell do I drop the @Daystar channel? Not interesting in paying for a channel spreading disinfo crap like 2000 Miles. Ffs!

• 
  Rique Miranda (@enreek) reported 19 minutes ago

  @Shawhelp I have a cancelled account, can I sell my reciever with no issue of activating it is a DSR600 ?

• 
  Neil (@nm_nvan) reported 19 minutes ago

  My grandfather just moved, and has been getting ****** around by Shaw. They've missed or cancelled 4 install time slots. Nothing they can do. Maybe they'll be there Saturday, they say. Maybe not. Pretty unhappy with the service, @Shawhelp.

• 
  Chelle Blackburn (@ChelleBlackburn) reported 21 minutes ago

  @Shawhelp do you know why the #yellowstonetv premiere isn't on in Canada on Paramount Network right now?

• 
  Tom is masking, voting & tweeting (@mapleservo) reported 23 minutes ago

  Called @Shawhelp tonight for help with my elderly aunt’s cable. Nothing critical. I feel bad I didn’t catch the name of the rep. He was calm, confident, patient, knowledgeable, empathetic. Within a minute I knew he’d fix our issue and he did better than that.

• 
  Sandra McLaren Boos (she/her) (@SandraBoos) reported 23 minutes ago

  @ShawInfo @CRTContactUs so we get an inv & amount is up on our contract amount due to phone increase they say but inv shows phone customer appreciation has lessened. Does that mean they value us less as customers or they’re just sneaky about changing contract?

• 
  Thefonger77 (@Thefonger77) reported 26 minutes ago

  @Shawhelp Yes it was. Seems like the issue has gone away. Will contact you if the option returns. Thank you!