Shaw outages and service status in Shaughnessy, British Columbia

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Total Blackout	4 hours ago
Vancouver	Internet	14 hours ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Burnaby	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

• 
  Gatthew Mriffeth (@mattgriffeth) reported 50 seconds ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  RitchWorld (@RitchWorld) reported 9 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  shirley silberg (@ShirleySilberg) reported 10 minutes ago from Vancouver, British Columbia

  @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 11 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Rob Grey (@rgrey1) reported 12 minutes ago from Westmount, British Columbia

  @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

• 
  Yvonne Bray (@PSPilates) reported 15 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

• 
  RAVI PATEL (@ravikanji) reported 15 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Michael Brimer (@IMBrimer) reported 18 minutes ago from Vancouver, British Columbia

  @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

• 
  Ashley Burr (@AshleyBurr_) reported 21 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Chris Falskow (@falskow) reported 26 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Jossana Haas (@jossanahaas) reported 27 minutes ago from Vancouver, British Columbia

  Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 27 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Alex McRoberts (@webtwozero) reported 30 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  India Barnardo (@Indi_pops) reported 34 minutes ago from Westmount, British Columbia

  @Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!

• 
  Jay Holtslander (@j_holtslander) reported 46 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Tazim Damji (@tazimdamji) reported 46 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Norm (@phoenix45photo) reported 47 minutes ago from North Vancouver, British Columbia

  @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

• 
  Kim Coleman (@kimc555) reported 53 minutes ago from North Vancouver, British Columbia

  Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

• 
  Marlow 🇨🇦🇺🇦 (@Marlow22) reported 56 minutes ago from Vancouver, British Columbia

  @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

• 
  Craig Minielly (@craigminielly) reported 58 minutes ago from Vancouver, British Columbia

  @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bc_2027 (@bc_2025_vision) reported 3 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Ugabug (@MaryPChipman) reported 4 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Summer (@snowyday15) reported 6 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  Quinn Mason MD (@boondocksdoc) reported 8 minutes ago

  @Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?

• 
  Chris Sigurdson (@sigurdson_chris) reported 8 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Sophie (@sophie_everine) reported 10 minutes ago

  @Shawhelp when will the outage in Surrey be over!?

• 
  Common Sense Politics Please (@laxbird) reported 13 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Rick Alsop (@RickAlsop) reported 16 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  jimmy TehFreak (@TehFreakTweets) reported 16 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  Tyler ❄☕☃ (@Valomir) reported 18 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.