Shaw outages and service status in Shaughnessy, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Shaughnessy, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 24, 10:35 PM EDT.

Internet (69%)
TV (12%)
Wi-fi (11%)
Total Blackout (5%)
E-mail (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
Apr 24, 4:40 AM EDT	0	0	0
Apr 24, 5:00 AM EDT	0	0	0
Apr 24, 5:20 AM EDT	0	0	0
Apr 24, 5:40 AM EDT	0	0	0
Apr 24, 6:00 AM EDT	0	0	0
Apr 24, 6:20 AM EDT	0	0	0
Apr 24, 6:40 AM EDT	0	0	0
Apr 24, 7:00 AM EDT	0	0	0
Apr 24, 7:20 AM EDT	0	0	0
Apr 24, 7:40 AM EDT	0	0	0
Apr 24, 8:00 AM EDT	0	0	0
Apr 24, 8:20 AM EDT	0	0	0
Apr 24, 8:40 AM EDT	0	0	0
Apr 24, 9:00 AM EDT	0	0	0
Apr 24, 9:20 AM EDT	0	0	0
Apr 24, 9:40 AM EDT	0	0	0
Apr 24, 10:00 AM EDT	0	0	0
Apr 24, 10:20 AM EDT	0	0	0
Apr 24, 10:40 AM EDT	0	0	0
Apr 24, 11:00 AM EDT	0	0	0
Apr 24, 11:20 AM EDT	0	0	0
Apr 24, 11:40 AM EDT	0	0	0
Apr 24, 12:00 PM EDT	0	0	0
Apr 24, 12:20 PM EDT	0	0	0
Apr 24, 12:40 PM EDT	0	0	0
Apr 24, 1:00 PM EDT	0	0	0
Apr 24, 1:20 PM EDT	0	0	0
Apr 24, 1:40 PM EDT	0	0	0
Apr 24, 2:00 PM EDT	0	0	0
Apr 24, 2:20 PM EDT	0	0	0
Apr 24, 2:40 PM EDT	0	0	0
Apr 24, 3:00 PM EDT	0	0	0
Apr 24, 3:20 PM EDT	0	0	0
Apr 24, 3:40 PM EDT	0	0	0
Apr 24, 4:00 PM EDT	0	0	0
Apr 24, 4:20 PM EDT	0	0	0
Apr 24, 4:40 PM EDT	0	0	0
Apr 24, 5:00 PM EDT	0	0	0
Apr 24, 5:20 PM EDT	0	0	0
Apr 24, 5:40 PM EDT	0	0	0
Apr 24, 6:00 PM EDT	0	0	0
Apr 24, 6:20 PM EDT	0	0	0
Apr 24, 6:40 PM EDT	0	0	0
Apr 24, 7:00 PM EDT	0	0	0
Apr 24, 7:20 PM EDT	0	0	0
Apr 24, 7:40 PM EDT	0	0	0
Apr 24, 8:00 PM EDT	0	0	0
Apr 24, 8:20 PM EDT	0	0	0
Apr 24, 8:40 PM EDT	0	0	0
Apr 24, 9:00 PM EDT	0	0	0
Apr 24, 9:20 PM EDT	0	0	0
Apr 24, 9:40 PM EDT	0	0	0
Apr 24, 10:00 PM EDT	0	0	0
Apr 24, 10:20 PM EDT	0	0	0
Apr 24, 10:40 PM EDT	0	0	0
Apr 24, 11:00 PM EDT	0	0	0
Apr 24, 11:20 PM EDT	0	0	0
Apr 24, 11:40 PM EDT	0	0	0
Apr 25, 12:00 AM EDT	0	0	0
Apr 25, 12:20 AM EDT	0	0	0
Apr 25, 12:40 AM EDT	0	0	0
Apr 25, 1:00 AM EDT	0	0	0
Apr 25, 1:20 AM EDT	0	0	0
Apr 25, 1:40 AM EDT	0	0	0
Apr 25, 2:00 AM EDT	0	0	0
Apr 25, 2:20 AM EDT	0	0	0
Apr 25, 2:40 AM EDT	0	0	0
Apr 25, 3:00 AM EDT	0	0	0
Apr 25, 3:20 AM EDT	0	0	0
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	TV	6 hours ago
Vancouver	Internet	7 hours ago
Vancouver	TV	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

16 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

Chris Falskow (@falskow) reported 8 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Michael Brimer (@IMBrimer) reported 10 minutes ago from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Michael Brimer (@IMBrimer) reported 12 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
Haig Sakouyan (@haigtweets) reported 13 minutes ago from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Manpreet Suhi (@ManpreetSuhi) reported 13 minutes ago from Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
Prairie Paul (@PaulDoroshenko) reported 15 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Russian Tim (@RussianTim61) reported 17 minutes ago from Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
D Mac. (@macrae_donnie) reported 18 minutes ago from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
Yvonne Bray (@PSPilates) reported 18 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
Michael Cuddihy (@Wbaz54) reported 19 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Peter Meiszner (@PeterMeiszner) reported 20 minutes ago from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
Prairie Paul (@PaulDoroshenko) reported 22 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
Bryn Morgan Williams (@brynmw) reported 25 minutes ago from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
Alice, The Alice (@AliceTheAlice1) reported 27 minutes ago from Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
Travel by Rempel (@TRempel604) reported 29 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Sophie Straith (@sophiestraith) reported 29 minutes ago from Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
Tri (@geekdad604) reported 40 minutes ago from North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
shea (@sheaC_3) reported 42 minutes ago from Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
Curtis (@Jones_NS99) reported 48 minutes ago from North Vancouver, British Columbia
Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?
BdblE (@MsYouDoYou) reported 50 minutes ago from Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lindsay I.R Wiebe (@LindsayWiebeRD) reported 6 minutes ago
@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
No Drones Canada (@NoDronesCanada) reported 7 minutes ago
.@ShawInfo You are blocking my personal emails to any Shaw email customer. How do I change this? I sent a simple email with an inoffensive graphic, and it triggered some sort of block.
Nova (@AeliusYar) reported 10 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
Gena Dixon (@genadxn) reported 11 minutes ago
@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
Don T Beakunt (@truebusterflash) reported 13 minutes ago
@Shawhelp As an fyi, Xfinity stream is not working
D (@superdaddoo) reported 15 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
Deborah Pineda (@pineda_deborah) reported 15 minutes ago
@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
Mr. C (@Me_Caramidaru) reported 18 minutes ago
@Shawhelp Surrey Internet service down? again?
Drimint (@RisenRealm) reported 19 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway