Shaw outages and service status in Shaughnessy, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Shaughnessy, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 11, 4:32 AM EDT.

Internet (67%)
Wi-fi (14%)
TV (12%)
Total Blackout (4%)
E-mail (2%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
May 10, 6:00 PM EDT	0	0	0
May 10, 6:20 PM EDT	0	0	0
May 10, 6:40 PM EDT	0	0	0
May 10, 7:00 PM EDT	0	0	0
May 10, 7:20 PM EDT	0	0	0
May 10, 7:40 PM EDT	0	0	0
May 10, 8:00 PM EDT	0	0	0
May 10, 8:20 PM EDT	0	0	0
May 10, 8:40 PM EDT	0	0	0
May 10, 9:00 PM EDT	0	0	0
May 10, 9:20 PM EDT	0	0	0
May 10, 9:40 PM EDT	0	0	0
May 10, 10:00 PM EDT	0	0	0
May 10, 10:20 PM EDT	0	0	0
May 10, 10:40 PM EDT	0	0	0
May 10, 11:00 PM EDT	0	0	0
May 10, 11:20 PM EDT	0	0	0
May 10, 11:40 PM EDT	0	0	0
May 11, 12:00 AM EDT	0	0	0
May 11, 12:20 AM EDT	0	0	0
May 11, 12:40 AM EDT	0	0	0
May 11, 1:00 AM EDT	0	0	0
May 11, 1:20 AM EDT	0	0	0
May 11, 1:40 AM EDT	0	0	0
May 11, 2:00 AM EDT	0	0	0
May 11, 2:20 AM EDT	0	0	0
May 11, 2:40 AM EDT	0	0	0
May 11, 3:00 AM EDT	0	0	0
May 11, 3:20 AM EDT	0	0	0
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0
May 11, 2:40 PM EDT	0	0	0
May 11, 3:00 PM EDT	0	0	0
May 11, 3:20 PM EDT	0	0	0
May 11, 3:40 PM EDT	0	0	0
May 11, 4:00 PM EDT	0	0	0
May 11, 4:20 PM EDT	0	0	0
May 11, 4:40 PM EDT	0	0	0
May 11, 5:00 PM EDT	0	0	0
May 11, 5:20 PM EDT	0	0	0
May 11, 5:40 PM EDT	0	0	0
May 11, 6:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	14 hours ago
Vancouver	Internet	21 hours ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

27 recent signals

14 hours ago

North Vancouver

1 recent signals

2 days ago

Community Discussion

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Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

Tiffany Kalanj (@TiffanyKalanj) reported 9 minutes ago from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
Jossana Haas (@jossanahaas) reported 9 minutes ago from Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
Steven Wu (@Stevenwu53) reported 12 minutes ago from Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
Curtis (@Jones_NS99) reported 12 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Jessy (@CoachDhillon) reported 13 minutes ago from Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
Rob Grey (@rgrey1) reported 15 minutes ago from Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
Jeff Thorlacius (@jthor099) reported 17 minutes ago from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
SuzieCanuck🇨🇦 (@SuzieCanuck) reported 17 minutes ago from Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
David Schreck (@StrategicThghts) reported 21 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Jennifer West (@Westjet007) reported 26 minutes ago from Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Tazim Damji (@tazimdamji) reported 27 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
Travel by Rempel (@TRempel604) reported 29 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
shirley silberg (@ShirleySilberg) reported 36 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Alice, The Alice (@AliceTheAlice1) reported 38 minutes ago from Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
RitchWorld (@RitchWorld) reported 41 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
mike blackmon (@MikeyBlackmon) reported 42 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Farzad's Barber Shop (@BarbersRBetter) reported 42 minutes ago from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
Andie Stewart (@Andiecamille) reported 48 minutes ago from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
Danielle Aichler (@danielaichler) reported 49 minutes ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Monique Cloutier (@cloutier68) reported 55 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Heldy (@HeldyCarvalho) reported 43 seconds ago
@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.
Summer (@snowyday15) reported 6 minutes ago
@Shawhelp Its up, but its very slow
Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 8 minutes ago
@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
Ugabug (@MaryPChipman) reported 10 minutes ago
@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
jordan (@musicfnatic) reported 14 minutes ago
@Shawhelp this stream of the utah mammoth vegas golden knights game is terrible
MrYeti (@XLegitJetsFanX) reported 17 minutes ago
@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back
j a (Puffin) (@P_u_f_f_i_n_) reported 17 minutes ago
@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
Lynelle (@Bogey_Putt) reported 18 minutes ago
@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
Release the files (@BlackBlazeE) reported 19 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 19 minutes ago
Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.