Shaw Outage Report in Shaughnessy, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (46%)
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E-mail (20%)
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TV (16%)
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Total Blackout (9%)
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Wi-fi (7%)
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Phone (1%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Burnaby, Delta and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Richmond |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Blue curve not working once again
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Rose Hillier
(@rlhnyvr) reported
from
North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
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Uli Laue
(@ulilaue) reported
from
Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Alex McRoberts
(@webtwozero) reported
from
North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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India Barnardo
(@Indi_pops) reported
from
Westmount, British Columbia
@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Devon Gandolfo
(@Gandolfo11) reported
Signed up for @shawinfo on Wednesday. Service doesn’t work. Technician was 3 hours early yesterday and now was on the phone for 1.5 hours all to say sorry we can’t get a tech out until next Friday. Great start for a new customer. #Bushleague. Maybe @TELUS can provide better care.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp gotta say tech must be really lazy these days, telling us that "there no outage", perhaps it time to cut my loses and move on Shaw tech are too lazy to bother to go out and check the area of no service
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Andrew
(@andrew00654110) reported
@Shawhelp The chat function is not working on the app, and the CS line just hangs up
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tracy gora
(@thetrblwthtracy) reported
@Shawhelp Actually it’s already on your customer service voice mail. Could you give me better information? @Shawhelp @ShawInfo
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Becky
(@BecksinCal) reported
@Shawhelp our services just went down in Citadel, Calgary. I see there’s been issues in Edgemont. Would this suddenly impact us now too?
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Rochelle
(@chelle_jp) reported
I can't believe how terrible @ShawInfo is as an internet provider. 6 days to get a tech out to fix out internet connection, and I work from home and need internet to do so... told them as much, apparently nothing they can do. Cool, I'll just go **** myself then.
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Jay Moore
(@jayjmoore17) reported
@GlenMah @ShawInfo @Shawhelp Shaw is a joke. I was told(many times) that during Covid pay as much as you can, since I had Covid, and they would never cancel anyone during this time. They closed my acct & charged me 350 cancelation fee. I had to resign up or I wouldn’t get my 350 fee back. Disgusting.
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GingerGamer
(@joshbraun5) reported
@Shawhelp Slid into the dm's and shaw fixed my issue!
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Glen Mah - ᒪᐢᑲᐧ - #IStandWithEthanBear
(@GlenMah) reported
Hey @ShawInfo @Shawhelp nice sales tactics upselling service to my elderly father-in-law, who said he didn't want anything changed with his services, but for some reason your sales person changed his plan and other services. Preying on the elderly is disgusting.😡