Shaw Outage Report in Shaughnessy, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (53%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Total Blackout | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Burnaby
|
Internet | 3 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
Vancouver
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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D Mac. (@macrae_donnie) reported from Vancouver, British Columbia@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp Convenient you shut down just as your service goes out.
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India Barnardo (@Indi_pops) reported from Westmount, British Columbia@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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mrslprime (@mrslprime) reported from Vancouver, British Columbia@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia@Shawhelp is there a tv outage in Vancouver at the moment?
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia@Shawhelp seeing an outage in North Vancouver?
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Blue curve not working once again
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chris S (@Sztuman) reported@Shawhelp installed blue curve. should be called brown curve. works like ****. four interactions with shaw to get it to work and today they curve off from support chat.if this message fails to work back to telus which worked flawless.
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mr kaswa (@mrkaswa) reportedOnce again @ShawInfo's service is down. (To be fair, it may not be their fault. It's always possible that BC ferries had a malfunction and ran down a telephone pole in Whalley.)
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mr kaswa (@mrkaswa) reported@Shawhelp I gotta say it's kinda weak that the public page gets update while the "internal sources" you look at seemingly know nothing. I can see where, if I'm on the ball, no one on you end may know, but if a tech is on the way, every support channel should be notified.
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mr kaswa (@mrkaswa) reported6 hours on and the only update after "please stay tuned for updates" was "we're working on it no ETA" 2 hours ago. I'd appreciate more Shaw info from @shawinfo. Did all the equipment burn up? Have you even tracked the problem?
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Dr. Charlene Kotze (@Charlene_Kotze) reported@Shawhelp I’ll see if someone can help by phone.
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Brian Battle (@BVBattle) reported@Shawhelp Was getting a message saying channel was temporarily unavailable, give us some time to fix it, then it would go to the previous channel. It seems to be ok now. Was able to go back to the begin of Jeopardy, I’m happy now. Thanks for the quick response
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mr kaswa (@mrkaswa) reported@Shawhelp The issue you linked to claims to have been resolved. My issue is not resolved.
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Bruce Shad (@wingsnation) reported@Shawhelp my voicemail is broken and none of your staff knows how to fix it, this is what happens when you don't train your staff
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TheDude abides (@Shutup_Donnie) reported@shawhelp @shawdirect Spent 40 minutes in chat with support getting me to check internet speeds until I got a result he liked. Didn't help and I still lag and can hardly load videos/gifs. Great customer support #shawinternet #shaw #useless
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JonyDice (@mefisto82) reported@Shawhelp Awful quality there isn't a day in the wifi signal fall down I though making and upgrade in the speed but even making that doesn't work and your instructions in the link are useless.