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Shaw Outage Report in Shaughnessy, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 1 hour ago
Vancouver Total Blackout 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Burnaby Internet 3 days ago
Vancouver Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

  • falskow
    Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • mykeymause
    Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • marianodss
    Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • AliloAlan
    Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • Britbirdvancity
    Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • PhilRidinBikes
    Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • VNSSAWBSTR
    Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • falskow
    Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • TRempel604
    Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • rgrey1
    Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • PSPilates
    Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • youngcjpl
    Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • ShirleySilberg
    shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • jossanahaas
    Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • rgrey1
    Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • phoenix45photo
    Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • Britbirdvancity
    Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • judylaine
    Judy Kucharuk (@judylaine) reported

    @Shawhelp @gomiftw Yes Dawson Creek is having issues with shaw internet. Please check @Shawhelp

  • esskji
    Esskji (@esskji) reported

    @ShawInfo so frustrating, day 3 of no internet. Makes working from home so difficult. Do you think I should be using my personal data, when I pay for home internet? Need a better fix than just “restarting the modem”.

  • PepinoGuardiola
    Don Pepino™ (@PepinoGuardiola) reported

    @Shawhelp my internet is sooooo slow, can you help me?

  • studingo
    Studingo (@studingo) reported

    @Shawhelp Are you reading? its not just me, so not sure how my account info is gonna help

  • renbaladhay
    Renante Baladhay (@renbaladhay) reported

    @Shawhelp we are experiencing bad reception when watching NBA at TSN it happen since the start of playoffs. Any reason?

  • BrilliantOranje
    Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • CountryMusicEmo
    EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    @freedomsupport As you found out Yes you have to be a current or former @ShawInfo customer in order to get @FreedomMobile Home Internet !

  • studingo
    Studingo (@studingo) reported

    @Shawhelp Literally ten mins before the burning crusade releases and your crap internet goes down yet again. So sick of shaws outages

  • six55321
    Howard Jones (@six55321) reported

    @Shawhelp internet is way down in rio terrace. Not listed in your outages, log in to app, give info to Shaw virtual assistant, wait half hour for agent, where it’s right back to square 1 with name phone number account number(?) And “how can I help you?”

  • WadeMacDonald8
    Wade MacDonald (@WadeMacDonald8) reported

    @Shawhelp Our internet is down south nanaimo