Shaw Outage Report in Shaughnessy, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 19 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Total Blackout | 6 days ago |
|
Vancouver
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Uli Laue (@ulilaue) reported from Vancouver, British Columbia@Shawhelp is there an outage in East Van
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI will not delete this message until my problem resolves. @Shawhelp
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Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British ColumbiaThere’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British ColumbiaWord to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Mark Thirtle (@regattabred) reported from North Vancouver, British ColumbiaSo @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Sophie Straith (@sophiestraith) reported from Westmount, British ColumbiaLove sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp lol stand corrected, as have your internet 300 Service.
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RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Susan Parker (@docsparker) reported from Vancouver, British Columbia@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Sophie Straith (@sophiestraith) reported from Westmount, British Columbia@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British ColumbiaUpdate: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyn S (@fusspot39) reportedHelp @Shawhelp we’ve lost all our TVs with a message “Sorry, there seems to be some trouble” I’ve unplugged and plugged in several times. No luck.
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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MysticXio 💚 (@OnlyMysticXio) reported@Shawhelp This isn't new. I've been dealing with this for a freakin month now. How can I work without service? Imagine not paying the bill cause I couldn't use the service to do my job. I've used 12GB of data on my mobile to make sure I was there for people in crisis this month and support
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Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported@Shawhelp My wife has been on with you for 3 hours! When they couldn’t solve the problem and we asked for a tech to come out they just reset the conversation back to the automated system! She will call tomorrow, someone’s probably going to have a grumpy customer to deal with!
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D de Guzman (@dianadeguzmann) reported@Shawhelp is shaw down in richmond bc? Have a zoom work meeting that cant attend— shaw internet is so unreliable🙄
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conrad jaye (@5K4D) reported@Shawhelp Yeah. There are issues from time to time. Like last NCIS episode had no sound for 3/4 of it's broadcast.
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Straight Law Cocktail from Harvie denBok ******* (@Straight_Law) reported@Shawhelp Yeah, nice PR effort - we've been dealing with tech support, and so far, I still can't effectively work with the Shaw Internet non-functioning internet. But they're trying again tomorrow. Will keep everyone posted. BTW: @TELUS home system is relatively flawless.
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Blair Miller (@BlairingOutLowd) reportedIf you’re in Canada and wondering why content like #HardKnocks isn’t available, here’s why: Even though they get sickeningly rich in their media oligopoly, @Rogers @BellMediaPR & @ShawInfo are somehow too cheap and inconsiderate of their customer base to pay for the rights.
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MysticXio 💚 (@OnlyMysticXio) reported@Shawhelp @shawhelp have been in contact with the tech team. Oh and even your link... loading... loading... loading... can't use it if it doesn't work. Twitter also only tags me if you get the tag right....
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MysticXio 💚 (@OnlyMysticXio) reported@Shawhelp Oh I did @Shawhelp . I got the voice recording that you're having massive issues. Like I understood the assignment, did you?