Shaw Outage Report in Shaughnessy, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (53%)
-
TV (20%)
-
Wi-fi (10%)
-
E-mail (9%)
-
Total Blackout (6%)
-
Phone (2%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Richmond, North Vancouver, New Westminster and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
||
| Richmond |
TV | |
| Vancouver |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
-
Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
-
Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
-
Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
-
shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
-
Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
-
Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
-
mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
-
Rob Grey
(@rgrey1) reported
from
Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
-
Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
-
Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
-
Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Is there an outage at UBC?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Will
(@LurkingLogger) reported
@PixelFlows @Shawhelp I agree @PixelFlows. They appear to have removed the previous information and updates. Likely so the outage appears to be more recent. 4 days now of the same rhetoric can be tiring.
-
Will Venter
(@willventer) reported
@Shawhelp Cable and internet is down in Sidney, Vancouver Island. When will it be resolved?
-
Will
(@LurkingLogger) reported
@Shawhelp @jennifer01inBC It’s been 4 days now and this idea is new to your “team”??? Get some limited bandwidth into your fibre line using the cellular network or ask for bandwidth from Telus given the emergency situation. This has gone on long enough.
-
Austin
(@ImFuckedUp604) reported
@Shawhelp @ShawInfo Never mind literally the second I posted this tweet it started working.
-
Kelly Stark
(@starko2011) reported
@ShawInfo what happened to the weather network?
-
Red Diamond Gang
(@RedDiamondGang1) reported
@Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife
-
Giacomo Falorni
(@GiacTweet) reported
@Shawhelp Hi, my service was cancelled effective today by mistake. Can you help me restore it
-
🐝
(@helloiamkaitlyn) reported
@Shawhelp internet down on Kent Ave in Winnipeg, are services interrupted again?
-
Red Diamond Gang
(@RedDiamondGang1) reported
@Shawhelp and no one's called me back I've left messages after messages Shaw you guys are the epitome of horrible and pathetic customer service you guys are the gold standard for bad customer service
-
SnailCannon96
(@SnailCannon96) reported
@Phaede11 @MuthEmily @Shawhelp We’re mushrooms. They’re keeping us in the dark and feeding us crap