Shaw outages and service status in Shaughnessy, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around Shaughnessy, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 22, 11:35 PM EDT.

Internet (72%)
Wi-fi (12%)
TV (11%)
Total Blackout (3%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0
May 24, 4:00 AM EDT	0	0
May 24, 4:20 AM EDT	0	0
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

1 day ago

Burnaby

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

RitchWorld (@RitchWorld) reported 52 seconds ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Mark Thirtle (@regattabred) reported 2 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Steven Wu (@Stevenwu53) reported 7 minutes ago from Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
Gatthew Mriffeth (@mattgriffeth) reported 8 minutes ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
Sean Vanderfluit (@Vanderfluit) reported 9 minutes ago from Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
Kim Coleman (@kimc555) reported 10 minutes ago from North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
Nicolas Dextraze (@nicdex) reported 15 minutes ago from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
Tri (@geekdad604) reported 19 minutes ago from North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
Marlow 🇨🇦🇺🇦 (@Marlow22) reported 20 minutes ago from Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
Rob Grey (@rgrey1) reported 20 minutes ago from Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
BdblE (@MsYouDoYou) reported 22 minutes ago from Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
Jeff Thorlacius (@jthor099) reported 23 minutes ago from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Farzad's Barber Shop (@BarbersRBetter) reported 27 minutes ago from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
Stylebysarahbraim (@SarahBraim) reported 28 minutes ago from Vancouver, British Columbia
@ShawInfo your service is horrible
ashishdani (@ashishdani) reported 34 minutes ago from Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 37 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Tom Beith (@Tbeithnow) reported 38 minutes ago from Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Tracy ترايسي (@tracyglennYVR) reported 39 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Marcus Anderson (@InTheBluePaint) reported 39 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
Yvonne Bray (@PSPilates) reported 51 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Guy_Barnabe (@GuyBarnabe) reported 4 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Ugabug (@MaryPChipman) reported 5 minutes ago
@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
Release the files (@BlackBlazeE) reported 6 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
Release the files (@BlackBlazeE) reported 6 minutes ago
Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
Ugabug (@MaryPChipman) reported 8 minutes ago
@Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.
Mat Thomas (@EmptyUK) reported 9 minutes ago
@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 9 minutes ago
@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
Bella Bee  (@SmileyYYC) reported 12 minutes ago
@Shawhelp internet down #NW
Rick Alsop (@RickAlsop) reported 13 minutes ago
@Shawhelp Yes still issues as its not working
Ugabug (@MaryPChipman) reported 14 minutes ago
@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed