Shaw outages and service status in Shaughnessy, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Shaughnessy, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 25, 9:51 PM EDT.

Internet (69%)
TV (13%)
Wi-fi (10%)
Total Blackout (5%)
E-mail (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
Apr 24, 11:20 PM EDT	0	0	0
Apr 24, 11:40 PM EDT	0	0	0
Apr 25, 12:00 AM EDT	0	0	0
Apr 25, 12:20 AM EDT	0	0	0
Apr 25, 12:40 AM EDT	0	0	0
Apr 25, 1:00 AM EDT	0	0	0
Apr 25, 1:20 AM EDT	0	0	0
Apr 25, 1:40 AM EDT	0	0	0
Apr 25, 2:00 AM EDT	0	0	0
Apr 25, 2:20 AM EDT	0	0	0
Apr 25, 2:40 AM EDT	0	0	0
Apr 25, 3:00 AM EDT	0	0	0
Apr 25, 3:20 AM EDT	0	0	0
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Richmond, Vancouver, Burnaby, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Richmond	TV	2 hours ago
Vancouver	TV	1 day ago
Vancouver	Internet	1 day ago
Vancouver	TV	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

1 day ago

Richmond

1 recent signals

2 hours ago

Community Discussion

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Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

Rina Liddle 💜 💜 💜 (@Liddleworks) reported 3 minutes ago from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
Steven Wu (@Stevenwu53) reported 4 minutes ago from Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
Graham Mcphee (@gamcphee) reported 8 minutes ago from Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
Allan 2022 (@Festive_Fong) reported 13 minutes ago from Richmond, British Columbia
@Shawhelp Help me !
Curtis (@Jones_NS99) reported 15 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
shirley silberg (@ShirleySilberg) reported 18 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
RitchWorld (@RitchWorld) reported 25 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
mike blackmon (@MikeyBlackmon) reported 26 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Michael Cuddihy (@Wbaz54) reported 30 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Prairie Paul (@PaulDoroshenko) reported 31 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Thomas Gautreau (@TomGautreau) reported 38 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Tom Beith (@Tbeithnow) reported 39 minutes ago from Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Sean Calder (@vinifico) reported 40 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
colored pencil (@singh_sp) reported 40 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
ABALI (@G_ABALI_S) reported 41 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Chris Simpson (@chris_e_simpson) reported 41 minutes ago from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
Chris Falskow (@falskow) reported 50 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Tiffany Kalanj (@TiffanyKalanj) reported 50 minutes ago from Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
Ashley Burr (@AshleyBurr_) reported 59 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Don T Beakunt (@truebusterflash) reported 3 minutes ago
@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 6 minutes ago
@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
Drimint (@RisenRealm) reported 8 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Drimint (@RisenRealm) reported 19 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Guy_Barnabe (@GuyBarnabe) reported 24 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Lynelle (@Bogey_Putt) reported 27 minutes ago
@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
Guy_Barnabe (@GuyBarnabe) reported 28 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Megan (@M_So) reported 31 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
#NoFunKevin (@the_real_krod) reported 32 minutes ago
Trying to activate my @AppleTV from @Shawhelp has been worse than getting all 4 of my wisdom teeth pulled out at the same time. How can nobody can apparently help?!
b ☾ (@brandobrennan) reported 35 minutes ago
@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.