Shaw outages and service status in Shaughnessy, British Columbia

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Richmond, Burnaby, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	20 hours ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

• 
  Jeff Thorlacius (@jthor099) reported 5 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Yvonne Bray (@PSPilates) reported 10 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage at UBC?

• 
  Jessy (@CoachDhillon) reported 10 minutes ago from Richmond, British Columbia

  @Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.

• 
  Julia Davis (@JuliaHZD) reported 11 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage in Vancouver right now?

• 
  Alice, The Alice (@AliceTheAlice1) reported 15 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 18 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  Sean Vanderfluit (@Vanderfluit) reported 20 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  SuzieCanuck🇨🇦 (@SuzieCanuck) reported 23 minutes ago from Vancouver, British Columbia

  @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

• 
  shirley silberg (@ShirleySilberg) reported 23 minutes ago from Vancouver, British Columbia

  @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

• 
  Jessy (@CoachDhillon) reported 28 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 29 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Michael Brimer (@IMBrimer) reported 35 minutes ago from Vancouver, British Columbia

  @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

• 
  David Schreck (@StrategicThghts) reported 44 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Marcus Anderson (@InTheBluePaint) reported 46 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  Jeff Thorlacius (@jthor099) reported 47 minutes ago from Vancouver, British Columbia

  @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

• 
  BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Sophie Straith (@sophiestraith) reported 54 minutes ago from Westmount, British Columbia

  @Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.

• 
  Danielle Aichler (@danielaichler) reported 55 minutes ago from Shaughnessy, British Columbia

  @Shawhelp is there a tv outage in Vancouver at the moment?

• 
  Yvonne Bray (@PSPilates) reported 56 minutes ago from West End, British Columbia

  @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

• 
  Yvonne Bray (@PSPilates) reported 57 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Snow (@Geodude96) reported 5 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  Summer (@snowyday15) reported 6 minutes ago

  @Shawhelp Its up, but its very slow

• 
  Matthew Johnson (@McJohnson922) reported 6 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  Chris Sigurdson (@sigurdson_chris) reported 10 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  bc_2027 (@bc_2025_vision) reported 16 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Magictastical Rubber Duck (@ShoujoRukiia) reported 17 minutes ago

  @Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.

• 
  TC-VAN (@RageGeist) reported 17 minutes ago

  @Shawhelp Yes I am still without service

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 18 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  Don T Beakunt (@truebusterflash) reported 18 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working

• 
  Marty Chan (@Marty_Chan) reported 19 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.