Shaw Outage Report in Shaughnessy, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 21 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Total Blackout | 3 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Burnaby
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Janet George (@hcartet) reported from North Vancouver, British ColumbiaI have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Kim Coleman (@kimc555) reported from North Vancouver, British ColumbiaMultiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Mark Thirtle (@regattabred) reported from North Vancouver, British ColumbiaSo @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British ColumbiaUpdate: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Sophie Straith (@sophiestraith) reported from Westmount, British Columbia@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Crystal (@theMediaChick) reported from Vancouver, British Columbia@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Sophie Straith (@sophiestraith) reported from Westmount, British ColumbiaLove sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Uli Laue (@ulilaue) reported from Vancouver, British Columbia@Shawhelp is there an outage in East Van
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp lol stand corrected, as have your internet 300 Service.
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Barb Snelgrove (@megamouthtweets) reported from Vancouver, British ColumbiaAmazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British ColumbiaWord to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Jennifer West (@Westjet007) reported from Vancouver, British ColumbiaI seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Susan Parker (@docsparker) reported from Vancouver, British Columbia@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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ashishdani (@ashishdani) reported from Vancouver, British Columbia@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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sami (@sa20_98) reported@thesoussmeister @Shawhelp do you know if mts is having problems? if not bro I think a switch might happen
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Rose Hillier (@rlhnyvr) reported@Shawhelp I couldn't find the Knowledge channel on the On Demand listings. Can you help?
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EmileM (@emilapedia) reported@wpgguy @Shawhelp I've had a few hiccups just after install but since those issue worked out I've been pretty stable. Just from casual observation of tweets I can see you've been having a nightmare.
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Ifeelgoofy (@ifeelgoofy) reported@Shawhelp are there email server issues in BC Interior?
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Dylan (@_dill9pickle) reported@Shawhelp My internet service hasn't been the most consistent recently. Also, I've been feeling somewhat worried about the security of my router as I've gotten a few notifications from several devices saying out is network is not secure.
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NorthVanMike (@NorthVanMike) reported@Shawhelp i still need my issue resolved. it's been several days. all info is ongoing in DM.
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SandyMac (@s_mcmonkey) reported@ShawInfo My internet has been on and off on Monday, out most of Tuesday, on and off Wednesday and is currently off. WFH and online paper due. Help!
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Michelle Mlcak (@seachellesocial) reportedSo, so, so beyond upset that @Shawhelp locked me into a contract without my knowledge. No spoken word, no signature, nothing. @TELUS has an incredible #BlackFriday deal and I just wanted to see if Shaw had a lower cost I could take advantage of. Not a happy customer right now.
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TLC (@Nortina123) reported@Shawhelp is anyone else in south Calgary experiencing extremely slow internet. Difficult working from home when it doesn’t work. Is it just my house?
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Angie Liu (@angelena_12) reported@Shawhelp not impressed w/ loyalty. I've had many issues & contemplating changing to Telus after 10+ yrs of being with shaw. No great promos, offered to call me if something comes up? What!? Offering me free stuff I don't need isn't value. #GoToTelus