Shaw Outage Report in Shaughnessy, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (58%)
-
TV (18%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
-
Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
-
Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
-
Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
-
Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
-
Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
-
Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
-
Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
-
Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
-
Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
-
Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
-
ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
-
Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
-
Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
-
Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
-
Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
-
Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
-
Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
-
Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
-
Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
ginganger
(@ginganger2) reported
@ShawInfo dogshit internet always down for some reason
-
DefectedZephyr
(@DefectedZephyr) reported
@ShawInfo wtf is wrong with your networking? EVERY DAY I have a problem, and it's a major disturbance of my day.
-
BuffieyFN
(@BuffieyF) reported
@Shawhelp Why is my internet constantly down, so inconsistent very disappointed.
-
Dean Edmonton
(@DeanEdmonton) reported
@Shawhelp 4 hours plus outage that started with a 2 second poer outage. You were notified of the internet, tv and landline outage right at the start, and still no ETA for resolution. Not very impressive.
-
Rousseau
(@Byronrabbit) reported
@Satori232323 @floorsharkmomma @ShawInfo Ironic how communication companies can be so poor at basic communication. Listen to the customer. Follow the instructions.
-
Zero
(@CelestelSharp23) reported
@Shawhelp good morning! My office internet all of a sudden went down. Have tried rebooting but still nothing. Are you able to help? Thank you!!
-
Diana Moher
(@dianamoher) reported
@Shawhelp once again a service call to troubleshoot your equipment on Gabriola Is. for an external wifi booster on a power pole has been cancelled. We seem unable to make it clear it’s your equipment having trouble. @frankmoher
-
Jo 🇨🇦
(@CrazyCraftyJo) reported
@Shawhelp as of yesterday our landline has been harassed by an Amazon scam and they have been calling non stop since 7:15am today! Any way you are able to help stop these calls? The number changes every since call but my elderly mother is getting really worked up over it
-
Caragh Smyth
(@CaraghSmyth) reported
@Shawhelp @wulfin This is marked as resolved but currently down in Richmond area.
-
Bluegoose 🌻🇺🇦
(@IBMninja) reported
@Shawhelp I never asked to have it reactivated. Didn't have a new house yet. But you refused to correct the error. Then you sent it to a collections agency. What a scam. Worst customer service ever. 🖕