Shaw outages and service status in Shaughnessy, British Columbia

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	5 hours ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	11 hours ago
Vancouver	Internet	15 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

• 
  Jeff Thorlacius (@jthor099) reported 4 minutes ago from Vancouver, British Columbia

  @Shawhelp Nope, ever since I upgraded my service that's all been fine.

• 
  Bryn Morgan Williams (@brynmw) reported 7 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Tom Beith (@Tbeithnow) reported 16 minutes ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

• 
  Jessy (@CoachDhillon) reported 17 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  ABALI (@G_ABALI_S) reported 21 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  Jeff Thorlacius (@jthor099) reported 23 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Monique Cloutier (@cloutier68) reported 29 minutes ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  Jay Holtslander (@j_holtslander) reported 33 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Nicolas Dextraze (@nicdex) reported 34 minutes ago from Vancouver, British Columbia

  @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

• 
  Russian Tim (@RussianTim61) reported 34 minutes ago from Vancouver, British Columbia

  @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

• 
  Tri (@geekdad604) reported 34 minutes ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  Chris Simpson (@chris_e_simpson) reported 36 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Thomas Gautreau (@TomGautreau) reported 38 minutes ago from Vancouver, British Columbia

  Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

• 
  Jeff Thorlacius (@jthor099) reported 41 minutes ago from Vancouver, British Columbia

  @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

• 
  Tazim Damji (@tazimdamji) reported 41 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Alfred Kolowrat (@Alfieak) reported 41 minutes ago from Vancouver, British Columbia

  . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

• 
  ABALI (@G_ABALI_S) reported 43 minutes ago from Vancouver, British Columbia

  @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

• 
  Rina Liddle 💜 💜 💜 (@Liddleworks) reported 47 minutes ago from Vancouver, British Columbia

  There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

• 
  ABALI (@G_ABALI_S) reported 48 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Travel by Rempel (@TRempel604) reported 51 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jdog 2K7 (@2k7Jdog) reported 2 minutes ago

  @Shawhelp I'd like to get online to you know... do my job... can we get an update on the outtage in the Calgary Area? Last update is from yesterday at 2 PM which is a backdated entry as it is. The Shaw outtage map showed "no issues" last evening when we didn't have a connection!

• 
  Brad Williams (@bwilliams6009) reported 5 minutes ago

  @Shawhelp I am having a problem with one of your technicians driving the blue van. He is rude, lied to me, and was very disrespectful here in North Vancouver. Bad Shaw rep.

• 
  CL Chaos (@CL_Chaos) reported 8 minutes ago

  @Shawhelp need help :(

• 
  mel redford (@moholier) reported 9 minutes ago

  @Shawhelp Outage in St Albert? Wifi is down in Heritage Lakes, any info?

• 
  S.A.D. (@SAD01872329) reported 18 minutes ago

  @ShawInfo The landlords are feeling stressed out from the neighborhood. Please help them out to change providers. 11468 140 street surrey BC Canada. Also, they recently had a little one. Time is money and money is time. Stop wasting there's. Kiran Jeet Kaur is her name ask for proof

• 
  Adsolutions Marketing Inc. (@AdsolutionsCEO) reported 23 minutes ago

  @Shawhelp are there any issues with text right now? I can’t send or receive.

• 
  Raging in the Plague Age (@aprilknunchucks) reported 23 minutes ago

  @Shawhelp Did you know you could just not reply if you’re not going to help instead of antagonizing and inflaming this more?

• 
  doormouse (@GehlD) reported 23 minutes ago from Edmonton, Alberta

  @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

• 
  Raging in the Plague Age (@aprilknunchucks) reported 24 minutes ago

  @Shawhelp Hi Jesse, this is your infrastructure that you refuse to fix, it’s your problem too

• 
  🌱CJ_Knowledge seeker📖nature lover🌿dog person🐻 (@MiReality) reported 25 minutes ago

  @KelownaNow Outage knocked out our internet router and @ShawInfo saying they will have tech come look at it on Sept 7th! Not acceptable #ShawCommunications . Do better!