Shaw Outage Report in Shaughnessy, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Richmond, North Vancouver, Vancouver, Burnaby, New Westminster and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
TV | |
| North Vancouver |
TV | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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74 - Jeremy⚡️
(@JerSyeg) reported
@Shawhelp Same issue for me in Sherwood Park. Internet is BRUTAL, TV isn't working ether. The family is in quarantine... really not enjoying this.
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Landon Snyder
(@Landos23) reported
@Shawhelp is there any reason that I haven’t been able to keep a steady signal at my house in Airdrie the past week?? It’s been ridiculous, having to unplug the modem every couple hours and such and it barely works then
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Sharon
(@ShallowSharon) reported
@Shawhelp It’s not working either. Pls dm me a phone number to connect with a human being to help resolve this issue that has been ongoing for days. Thank you
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Raymond Ocampo
(@oneframeoff) reported
@Shawhelp Here's Telus' ad: "Another Shaw outage? That’s bananas. Tired of spotty internet? Does your TV or phone cut out at the worst possible times? Switch to TELUS and enjoy reliable internet – with upload speeds more than 9X faster than Shaw" @TELUS @ShawInfo #perfectresponse
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Terry R
(@enertyr11) reported
@Shawhelp Is the network down in the Edmonton Westend Lewis estates? Lost all TV and Internet. Attempted Gateway reboot but no signal (red light, now solid white)
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Goodfella
(@DhillonSteve) reported
@Shawhelp having trouble with some services in st Albert.. Wonder if I can get some help
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Jeff
(@jeffray2047) reported
@Shawhelp Crazy slow internet and no TV Fort Saskatchewan
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Mike Horton
(@mikeh36) reported
@Shawhelp in the Edmonton area. Our internet is fine but BlueCurve TV is pausing/stuttering. That part of the issue with INC0957714?
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Lindsay Sievewright
(@oldmansieve) reported
@Shawhelp are there issues in NW Edmonton? Service is cutting out and freezing up. I’ve tried both rebooting and refreshing.
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Raymond Ocampo
(@oneframeoff) reported
@Shawhelp Your rep already confirmed there is an issue. But it's been 2 days since this slowdown. The speeds are slow since your Lower Mainland service maintenance of May 27.