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Shaw outages and service status in Shaughnessy, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Shaughnessy, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.

CityProblem TypeReport Time
Vancouver TV 1 hour ago
Vancouver TV 2 hours ago
Vancouver Total Blackout 3 hours ago
North Vancouver Internet 8 hours ago
Vancouver Internet 8 hours ago
Vancouver Wi-fi 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

  • Festive_Fong
    Allan 2022 (@Festive_Fong) reported from Richmond, British Columbia

    @Shawhelp Help me !

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • Indi_pops
    India Barnardo (@Indi_pops) reported from Westmount, British Columbia

    @Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!

  • jthor099
    Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • Vanderfluit
    Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • ManpreetSuhi
    Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • mrslprime
    mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • PeterMeiszner
    Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • Vanderfluit
    Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

  • PSPilates
    Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

  • PSPilates
    Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Blue curve not working once again

  • AshleyBurr_
    Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • danielaichler
    Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia

    @Shawhelp is there a tv outage in Vancouver at the moment?

  • Andiecamille
    Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • webtwozero
    Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • macrae_donnie
    D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rleiper84
    NotTheOnlyRobert (@rleiper84) reported

    @hiwaydispatch @Shawhelp Oh yes, poor you having to pay you're internet bill while a service outage is happening caused by a disaster thats destroying homes and hectors of forest land

  • James85950550
    James (@James85950550) reported

    @Shawhelp We called last night and was told outage was in Coventry Hills but when tech checked yes we were effected also ???

  • kozakjamie
    Jamie Kozak (@kozakjamie) reported

    @ShawInfo so CNBC feed today isn’t live, I chatted with a rep who doesn’ know why, this is a broad Canadian issue. Any idea? @CRTCeng action due to olympics? Come on!

  • vcbacknblack
    Ragnar Danneskjöld (@vcbacknblack) reported

    @Shawhelp Ya I read tht bit if the building burnt down I’m assuming it will be an extended wait. If that’s the case I hope they let us know. People here already switching to Telus saying the building is gone

  • bellafreck
    Steph Duke (@bellafreck) reported

    @Shawhelp I've been chatting with you for 30 minutes in the dms per your request with no response. Some help you are.

  • Phaede11
    Phaede1 (@Phaede11) reported

    @MuthEmily @Shawhelp I have heard some rumors that the tower burned down and it could be well over a week, but since Shaw is not being transparent about the situation....who really knows.

  • will_banta
    will (@will_banta) reported

    @Shawhelp Thanks, Don! I take it there’s no way to route around the issue. Damn those single points of failure!!

  • will_banta
    will (@will_banta) reported

    @Shawhelp All Shaw services down in Grand Forks, BC with no eta given. Updates still say the same thing: techs can’t access the site. Is this fire-related? Is there any more info?

  • anakins94319676
    anakin skywalker (@anakins94319676) reported

    @Shawhelp is there an outage in the Coventry hills area of Calgary?

  • SnailCannon96
    SnailCannon96 (@SnailCannon96) reported

    @Shawhelp Should I be looking to other isp’s or will this be a fairly quick fix?