Shaw Outage Report in Shaughnessy, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shaughnessy, British Columbia 09/22/2023 08:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 56.86%


  • TV 14.49%


  • Wi-fi 11.83%


  • Total Blackout 9.89%

    Total Blackout

  • E-mail 5.21%


  • Phone 1.72%


Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Delta, Richmond and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaBurnaby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • rgrey1 Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BVanDenBoeken Van den boeken (@BVanDenBoeken) reported

    @Shawhelp I won't be increasing my package under any circumstances. If you can't pull things together I will be leaving for another company. I have been a long time customer of shaw and I'm no longer willing to put up with the bs.

  • tslevi Tommy Levi (@tslevi) reported

    . @Shawhelp anything up with internet in Vancouver? I keep dropping connection and it's extremely slow and laggy. Modem has been rebooted.

  • MissNikkiDotCom 🇺🇦🌻 Nikki TAYLORSTAN Moody 🇺🇦🌻 (@MissNikkiDotCom) reported

    @Shawhelp getting an error when I try to watch anything recorded on PVR. Help? Both boxes in my home are doing this.

  • Ottermyers Ottermyers 👾✨ (@Ottermyers) reported

    @Shawhelp insane how service has been so bad lately with no internet for long intervals, tomorrow i will be cancelling my plan with y’all, step aside Shaw! @TELUS where you at?

  • JockCartier **** Cartier (@JockCartier) reported

    @megstoll @Shawhelp @TELUS I still have PTSD from dealing with Shaw. It was just awful. When they finally laid the fibre optic lines I couldn't have been happier to go to Telus. Yes, they've overly expensive, but they always deliver what they advertise. Which is a lot more than I could say for Shaw

  • MarcOnP2R Marc (@MarcOnP2R) reported

    @Shawhelp I'm getting a lot of service interruptions today and it's affecting my ability to work from home. Are there service issues in the Burnaby Metrotown area?

  • drewprice_4 Drew (@drewprice_4) reported

    @Shawhelp Having a issue with my Shaw internet and TV services

  • GawlsUnlimited Chacha's Stan Account (@GawlsUnlimited) reported

    @Shawhelp is wifi down in Calgary area?

  • paul_beaudry 🇨🇦Paul Beaudry🇨🇦 (@paul_beaudry) reported

    @Shawhelp Thanks, maybe so have bad luck but whenever I encounter a Shaw public wifi it always wants my shaw credentials which I don’t have because you don’t provide services to my street. I will watch closer for your free service.

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp Hey @ShawInfo or @Shawhelp again, same location, same service, but the web site says it's not available in my area. But it clearly is. The packages it then offers are all similar but at a much higher price. Why not just be straight up? Why lie?