Shaw outages and service status in Shaughnessy, British Columbia

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
North Vancouver	Wi-fi	6 hours ago
Vancouver	Internet	10 hours ago
Vancouver	Internet	10 hours ago
Vancouver	TV	10 hours ago
Vancouver	Internet	10 hours ago
Vancouver	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

• 
  Michael Brimer (@IMBrimer) reported 7 minutes ago from Vancouver, British Columbia

  @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

• 
  Jennifer West (@Westjet007) reported 8 minutes ago from Vancouver, British Columbia

  I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

• 
  Rina Liddle 💜 💜 💜 (@Liddleworks) reported 8 minutes ago from Vancouver, British Columbia

  There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

• 
  Uli Laue (@ulilaue) reported 10 minutes ago from Richmond, British Columbia

  @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

• 
  Tazim Damji (@tazimdamji) reported 11 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Leandro Santos (@ls69360) reported 13 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  Sean Vanderfluit (@Vanderfluit) reported 17 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  Pattycakes🍰 (@patricklabelle7) reported 19 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  D Mac. (@macrae_donnie) reported 24 minutes ago from Vancouver, British Columbia

  @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

• 
  Michael Brimer (@IMBrimer) reported 28 minutes ago from Vancouver, British Columbia

  @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

• 
  BdblE (@MsYouDoYou) reported 29 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Jeff Thorlacius (@jthor099) reported 29 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  Bryn Morgan Williams (@brynmw) reported 31 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 39 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 42 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Stylebysarahbraim (@SarahBraim) reported 51 minutes ago from Vancouver, British Columbia

  @ShawInfo your service is horrible

• 
  ABALI (@G_ABALI_S) reported 55 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  Norm (@phoenix45photo) reported 56 minutes ago from North Vancouver, British Columbia

  @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

• 
  BdblE (@MsYouDoYou) reported 56 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Kim Coleman (@kimc555) reported 59 minutes ago from North Vancouver, British Columbia

  Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DeeJayCee (@DJcraw4d) reported 11 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 13 minutes ago

  @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.

• 
  Deborah Pineda (@pineda_deborah) reported 15 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 15 minutes ago

  @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

• 
  bc_2027 (@bc_2030_vision) reported 17 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  🙀🛸 (@cartfullofcats) reported 17 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  jordan (@musicfnatic) reported 19 minutes ago

  @Shawhelp this stream of the utah mammoth vegas golden knights game is terrible

• 
  Roselle E (@RoselleE14) reported 21 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  Tyler ❄☕☃ (@Valomir) reported 22 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Guy_Barnabe (@GuyBarnabe) reported 22 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…