Shaw outages and service status in Shaughnessy, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Shaughnessy, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 24, 1:34 AM EDT.

Internet (60%)
TV (16%)
E-mail (10%)
Wi-fi (10%)
Total Blackout (5%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shaughnessy, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Shaughnessy	Baseline
Apr 23, 6:20 AM EDT	0	0	0
Apr 23, 6:40 AM EDT	0	0	0
Apr 23, 7:00 AM EDT	0	0	0
Apr 23, 7:20 AM EDT	0	0	0
Apr 23, 7:40 AM EDT	0	0	0
Apr 23, 8:00 AM EDT	0	0	0
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0
Apr 23, 6:00 PM EDT	0	0	0
Apr 23, 6:20 PM EDT	0	0	0
Apr 23, 6:40 PM EDT	0	0	0
Apr 23, 7:00 PM EDT	0	0	0
Apr 23, 7:20 PM EDT	0	0	0
Apr 23, 7:40 PM EDT	0	0	0
Apr 23, 8:00 PM EDT	0	0	0
Apr 23, 8:20 PM EDT	0	0	0
Apr 23, 8:40 PM EDT	0	0	0
Apr 23, 9:00 PM EDT	0	0	0
Apr 23, 9:20 PM EDT	0	0	0
Apr 23, 9:40 PM EDT	0	0	0
Apr 23, 10:00 PM EDT	0	0	0
Apr 23, 10:20 PM EDT	0	0	0
Apr 23, 10:40 PM EDT	0	0	0
Apr 23, 11:00 PM EDT	0	0	0
Apr 23, 11:20 PM EDT	0	0	0
Apr 23, 11:40 PM EDT	0	0	0
Apr 24, 12:00 AM EDT	0	0	0
Apr 24, 12:20 AM EDT	0	0	0
Apr 24, 12:40 AM EDT	0	0	0
Apr 24, 1:00 AM EDT	0	0	0
Apr 24, 1:20 AM EDT	0	0	0
Apr 24, 1:40 AM EDT	0	0	0
Apr 24, 2:00 AM EDT	0	0	0
Apr 24, 2:20 AM EDT	0	0	0
Apr 24, 2:40 AM EDT	0	0	0
Apr 24, 3:00 AM EDT	0	0	0
Apr 24, 3:20 AM EDT	0	0	0
Apr 24, 3:40 AM EDT	0	0	0
Apr 24, 4:00 AM EDT	0	0	0
Apr 24, 4:20 AM EDT	0	0	0
Apr 24, 4:40 AM EDT	0	0	0
Apr 24, 5:00 AM EDT	0	0	0
Apr 24, 5:20 AM EDT	0	0	0
Apr 24, 5:40 AM EDT	0	0	0
Apr 24, 6:00 AM EDT	0	0	0
Apr 24, 6:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shaughnessy, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	TV	5 hours ago
Vancouver	Internet	13 hours ago
Vancouver	Internet	16 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shaughnessy, British Columbia

Latest outage, problems and issue reports in Shaughnessy and nearby locations:

Mariano D (@marianodss) reported 2 minutes ago from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
David Schreck (@StrategicThghts) reported 2 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Jessy (@CoachDhillon) reported 3 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Rina Liddle 💜 💜 💜 (@Liddleworks) reported 9 minutes ago from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
Stylebysarahbraim (@SarahBraim) reported 17 minutes ago from Vancouver, British Columbia
@ShawInfo your service is horrible
Chris Simpson (@chris_e_simpson) reported 20 minutes ago from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
Prairie Paul (@PaulDoroshenko) reported 21 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Patricia Young (@youngcjpl) reported 21 minutes ago from North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
Sean Calder (@vinifico) reported 23 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
Vanessa (@VNSSAWBSTR) reported 23 minutes ago from Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
Manpreet Suhi (@ManpreetSuhi) reported 28 minutes ago from Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
Craig Minielly (@craigminielly) reported 30 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Allan 2022 (@Festive_Fong) reported 31 minutes ago from Richmond, British Columbia
@Shawhelp Help me !
RitchWorld (@RitchWorld) reported 39 minutes ago from New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
Alex McRoberts (@webtwozero) reported 41 minutes ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
Yvonne Bray (@PSPilates) reported 46 minutes ago from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Andrew Cook (@andrewcook) reported 46 minutes ago from Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
Yvonne Bray (@PSPilates) reported 47 minutes ago from West End, British Columbia
@Shawhelp Blue curve not working once again
Pattycakes🍰 (@patricklabelle7) reported 48 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
Tom Beith (@Tbeithnow) reported 56 minutes ago from Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

🙀🛸 (@cartfullofcats) reported 4 minutes ago
@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.
Bri (@cyberqt) reported 4 minutes ago
@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)
Mat Thomas (@EmptyUK) reported 8 minutes ago
@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
A_Pure_Chase (@apurchase) reported 11 minutes ago
@Shawhelp, it's been hours since our internet went out and hours since an update and no ETA on when it will return.... how about some customer service and give an estimated ETA?
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago
@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
Alex (@GoBills2112) reported 12 minutes ago
@Shawhelp There has to be more urgent help available? My internet will be out for 40 hours by the time an agent will come to fix! That’s unacceptable. Two employment incomes depend on this as we work from home. This is ridiculous. I’m thinking about canceling at the end of my contract
Don T Beakunt (@truebusterflash) reported 15 minutes ago
@Shawhelp Your link says outages are unavailable. wtf?
Guy_Barnabe (@GuyBarnabe) reported 23 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Nova (@AeliusYar) reported 23 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
Guy_Barnabe (@GuyBarnabe) reported 24 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…