Shaw Outage Report in Shaughnessy, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shaughnessy, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shaughnessy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Shaughnessy, British Columbia
The most recent Shaw outage reports came from the following cities: Burnaby, Vancouver, Richmond, North Vancouver, New Westminster and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
TV | |
| Vancouver |
Total Blackout | |
| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shaughnessy, British Columbia
Latest outage, problems and issue reports in Shaughnessy and nearby locations:
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Hustle 🇨🇦
(@notabot87654321) reported
@ShawInfo when/ are we going to get access to Disney’s streaming service on Shaw?
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Daniel Getz
(@BookemDan_o) reported
@Shawhelp I’m so sick of Shaw outages. So frequent. Zero customer service urgency.
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Rob Jones
(@Clippernolan) reported
@garryself @Shawhelp Don't know what that means. Oddly, the service seems to be back, but I don't know why that is or what happened to interrupt it, and I'm uncomfortable telling someone on a chat how much I pay in internet every month just so they can answer a question of mine.
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Egg
(@AndisonSullivan) reported
@Shawhelp See the real problem with Shaw is it underdelivers on everything yet still decides to overcharge Canadians. 80mbs isn't even a fast connection (btw I have never seen speeds remotely that close even when hooked up via ethernet) yet Canadians have some of the-
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John deMercado
(@jdemo67) reported
@Shawhelp I am having an on going issue with audio and video glitches on recordings.
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Wes Glassford
(@rok4d) reported
@Shawhelp Is there an outage in Beaumont? Restarted router. Still no internet.
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nessaknox
(@ccivanessa) reported
@Shawhelp Direct message how ? Your chat is down ?
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Crystal Sapergia
(@TheCrystalZebra) reported
@Shawhelp @ShawInfo Why is there a phone number attached to my elderly fathers account that doesn't belong to us? The agent told us they can't help us cause we don't know the number. 🙄 He just wants to pay his bill that didn't arrive in the mail
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AJ Chaldez 🇬🇷🏴🇨🇦
(@andysactionpix) reported
@Shawhelp @Sportsnet Ok, who’s connection or feed is causing all of the glitches to the Oiler broadcast currently?? Seriously??? Timing is everything you guys!! Get your **** together already!!!
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AJ Chaldez 🇬🇷🏴🇨🇦
(@andysactionpix) reported
@Shawhelp No, it was working just fine throughout the entire game previously. Just started cutting out during the pregame. I even had one of your guys out last week to “fix” a slower than normal download speed. Apparently it did nothing. Telus fibre optic is looking better and better.