Shaw Outage Report in Mill Bay, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet | |
| Cobble Hill |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Thomas
(@kannibal25) reported
@GlenMah @ShawInfo @Shawhelp Calls should be recorded. Call in if you have the date and time to find out who the rep was. Failing that, they can use the work order that upgraded your father's service to ID the rep. I doubt the rep would document this but you never know.
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Rochelle
(@chelle_jp) reported
I can't believe how terrible @ShawInfo is as an internet provider. 6 days to get a tech out to fix out internet connection, and I work from home and need internet to do so... told them as much, apparently nothing they can do. Cool, I'll just go **** myself then.
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Joseph
(@Paxtoncs) reported
AYO **** @TELUS wouldn't fix my internet for a week, called @Shawhelp and THEY CAME in an hour bro
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Ian Foss
(@IanGFoss) reported
@Shawhelp I did that before I asked here… I can tell you my share internet is not working.
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NSTEP
(@NSTEPca) reported
Help Alberta kids understand WHY healthy eating and activity build a better brain! Text KIDS162 to 30333 to donate $10 to NSTEP and support us in creating a wave of health across Alberta. Your $10 donation is matched by @ShawInfo & @ShawClassic, becoming $30 for NSTEP.
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SteveO
(@seesthedanger) reported
@Shawhelp My connection has been awful for over a week now bouncing from 144.4 Mbps if I'm lucky to 7 Mbps then suddenly just disconnecting. You said to call 1-888-472-2222 which I did & the recorded message says it will be 45 minutes before anyone will talk to me. Seriously? 😡
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Extra Techy: Just Techy, but so Extra
(@extratechy) reported
@gingrbredbeauty @ShawInfo FIX IT KENNY
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Jay Moore
(@jayjmoore17) reported
@GlenMah @ShawInfo @Shawhelp Shaw is a joke. I was told(many times) that during Covid pay as much as you can, since I had Covid, and they would never cancel anyone during this time. They closed my acct & charged me 350 cancelation fee. I had to resign up or I wouldn’t get my 350 fee back. Disgusting.
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ChangeMakers
(@ChangeMakersXX) reported
@lunacentreyyc @ShawInfo @ShawClassic Haha what a joke. Do not donate. There are many other worthy organizations not staffed by rude, judgmental and uncaring workers.
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Gita Kruger
(@drgitakruger) reported
@Shawhelp . Outage in Springbank Hill this AM. Any news on this? Happened for a few minutes a couple days ago as well but resolved quickly. This time is longer. Thank you.