Shaw Outage Report in Mill Bay, British Columbia

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Sidney	Internet	12 days ago
Duncan	TV	12 days ago
Sidney	E-mail	12 days ago
Duncan	E-mail	12 days ago
Sidney	E-mail	12 days ago
Cobble Hill	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

• 
  patrickseward (@PatrickSeward) reported 2 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Evan Leeson (@EvanLeeson) reported 6 minutes ago from Saanich, British Columbia

  @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

• 
  Evan Leeson (@EvanLeeson) reported 7 minutes ago from Saanich, British Columbia

  @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

• 
  Nicholas Evans (@Big_Nick92) reported 10 minutes ago from Duncan, British Columbia

  @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

• 
  Mike Richter (@mrichter37) reported 22 minutes ago from Mill Bay, British Columbia

  @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

• 
  Laurel McIntyre (@laurelcmc) reported 23 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  David Kettlewell (@dbkettlewell) reported 28 minutes ago from Central Saanich, British Columbia

  @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

• 
  Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 30 minutes ago from Saanich, British Columbia

  @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

• 
  Cindy Andrie 🏳️‍🌈 (@candrie) reported 34 minutes ago from Saanich, British Columbia

  Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 36 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  Mike Richter (@mrichter37) reported 48 minutes ago from Mill Bay, British Columbia

  @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

• 
  Mike Richter (@mrichter37) reported 48 minutes ago from Mill Bay, British Columbia

  @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

• 
  Ian holt (@holtyny) reported 49 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Ian Foss (@IanGFoss) reported 50 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Chris (@hainzy26) reported 52 minutes ago from Saanich, British Columbia

  @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

• 
  Steve (@swonder77) reported 52 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Ty_soup (@tysoup) reported 57 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  Jordan kihn (@Jkihn09) reported 59 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Mike Richter (@mrichter37) reported 59 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Steve (@swonder77) reported 59 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The CoPiloter (@Co_Piloter) reported 5 minutes ago

  I am able to read about @Rogers cell outage because i am on @ShawInfo network. This is why this sale should not go through, monopoly screws everyone @CRTCeng #nomerger

• 
  Adi lally (@adifood1234) reported 10 minutes ago

  @Shawhelp Hey there do you guys have an outage in Abbotsford? Internet doesn’t seem to be.

• 
  Layne Douglas (@baseball_layne) reported 10 minutes ago

  @Shawhelp Ok thanks. I only got an outage the last maybe 5-10 minutes

• 
  Matthew Greig (@mrwgreig) reported 11 minutes ago

  @ShawInfo waited 4 hours for a confirmed tech appointment to fix my internet that hasn’t worked steadily for 2+ weeks. Nobody shows. Find out nobody was even assigned to my service request.

• 
  wulfin (@wulfin) reported 13 minutes ago

  @Shawhelp is there an outage in NW Calgary? I rebooted the modem and it’s flashing orange.

• 
  Layne Douglas (@baseball_layne) reported 13 minutes ago

  @Shawhelp To be clear, I'm in NW #yyc - outage listed on your website was on other side of town (east). Still out.

• 
  Shenif (@shenif) reported 14 minutes ago

  @ThisDoorOpens @ShawInfo NOPE: i used Shaw Mobile today and over a 11 minute phone call; it dropped the call and disconnected 5 times; NO WONDER IT'S FREE; GARBAGE IS WHAT IT IS

• 
  D McManus (@mcmanus17) reported 18 minutes ago

  @Shawhelp are you having internet issues?? My router is working fine but internet is completely out.

• 
  rosssboys (@albermarle99) reported 20 minutes ago

  So basically #rogers shutdown half the #canada cell phone service today and we going to let them get bigger with the @ShawInfo takeover. Not a smart strategy #canpoli @CRTCeng

• 
  JacqsIsSickOfTheUCP (@JacqOutOfTheBox) reported 20 minutes ago

  @AboutRogers What an absolute joke - and you're going to buy @Shawhelp which just makes me wonder what kind of junk service I'll then look forward to with internet 🧐🤬😤