Shaw

Shaw Outage Report in Mill Bay, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mill Bay, British Columbia 04/01/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaDuncan TV
CanadaSidney E-mail
CanadaDuncan E-mail
CanadaSidney E-mail
CanadaCobble Hill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • studingo Studingo (@studingo) reported

    @Shawhelp Well I’m reporting an outage like usual at least once a week lately.

  • GregRMitchell Greg Mitchell (@GregRMitchell) reported

    My 2 year contract with @ShawHelp is about to expire, and they have been harassing me to sign another 2 year contract with no incentive for me. Every time they call I tell them not to call again, but they keep calling at least weekly. What a terrible way to treat a customer.

  • davidkimyy David Kim (@davidkimyy) reported

    @Shawhelp my internet has been down for 2 hours. what is going on

  • gomiftw Ryan (@gomiftw) reported

    @Shawhelp internet down in Dawson Creek?

  • esskji Esskji (@esskji) reported

    @ShawInfo so frustrating, day 3 of no internet. Makes working from home so difficult. Do you think I should be using my personal data, when I pay for home internet? Need a better fix than just “restarting the modem”.

  • SikmaBj BJS (@SikmaBj) reported

    @heidenreichphil @Shawhelp It was a card they needed to replace and they didn't have any on site. A new one had to be shipped from a different city to replace it. Hence why the MANY hours of horrible service Gotta love how Shaw handles their business

  • JoanneTeaches Joanne (@JoanneTeaches) reported

    @Shawhelp Sent you a dm regarding poor cable signal in lower mainland BC. Cable cuts out, freezes, sound goes out etc

  • studingo Studingo (@studingo) reported

    @Shawhelp Are you reading? its not just me, so not sure how my account info is gonna help

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @Shawhelp It's one of the most convincing phishing emails I've ever received. Down to how the look and feel of the email, and how the website are designed. Usually phishing stuff is easier to notice. The stuff I noticed is only because I'm super tech savvy. Scary.

  • thisisdennish dennish (@thisisdennish) reported

    @Shawhelp It's now been three straight weeks where we've had an outage at some point in the day. Can't believe what I'm paying for this service, and I'm losing money on the other end because I can't work from home without it.