Shaw

Shaw Outage Report in Mill Bay, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mill Bay, British Columbia 01/15/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jim58199383 FakeKenGriffinThe69rd (@Jim58199383) reported

    @Shawhelp Is Shaw having issues being an ISP? My Internet is down

  • ruthvspencer1 Ruth Spencer (@ruthvspencer1) reported

    @Shawhelp Went there. It’s useless. Start a running Twitter feed to keep us who are without service for hours informed re outages and areas and what you’re doing to address. We are looking to go elsewhere as soon as possible.

  • jeff_stacey Jeff Stacey (@jeff_stacey) reported

    @Shawhelp A reboot fixed it for now. I'll reach out if it gives us any more issues.

  • vanislemuse Dee (@vanislemuse) reported

    Going to deal with @Shawhelp tomorrow re yet more issues with this pathetic Gateway PVR I was given a couple of years ago. (What a piece of ****.) Not expecting much help. They think the equipment is flawless & the customer is clueless. #insulting

  • Gomerpile_1992 Sam Stokes (@Gomerpile_1992) reported

    @Shawhelp my internet is down...what's goin on over there boys?

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

  • JasonJMilton Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

  • nureenv Nureen (@nureenv) reported

    @Shawhelp is it me or is it you? I think the internet is broken.

  • onthetracksjen Jen (@onthetracksjen) reported

    @Shawhelp your cable tv service has been a hot mess for over 7 weeks now we called a service call only to be told it was a known issue when will you fix it if ever???

  • connor_mcm C (@connor_mcm) reported

    @Shawhelp Ok thanks they advised it was down on your end. You guys might want to post that somewhere, would have saved me some time and you guys an extra customer in the queue.