Shaw outages and service status in Mill Bay, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Mill Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received May 8, 9:57 AM EDT.
- Internet (25%)
- Total Blackout (25%)
- TV (25%)
- Phone (25%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mill Bay, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, North Saanich, Sidney, Cobble Hill, and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
TV | 6 days ago |
|
Duncan
|
Internet | 8 days ago |
|
North Saanich
|
Total Blackout | 18 days ago |
|
North Saanich
|
Phone | 22 days ago |
|
Duncan
|
Internet | 1 month ago |
|
Sidney
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Shaw Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Steve (@swonder77) reported from North Saanich, British Columbia@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Ian Foss (@IanGFoss) reported from Sidney, British ColumbiaHey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Steve (@swonder77) reported from Sidney, British Columbia@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Jordan kihn (@Jkihn09) reported from Duncan, British Columbia@Shawhelp slid into the dms. Having issues with a bunch of channels not working
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ugabug (@MaryPChipman) reported@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
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LFCBeatle (@richyhlfc) reported@Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Deborah Pineda (@pineda_deborah) reported@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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OC_2030 (@oc_2030_vision) reported@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Roselle E (@RoselleE14) reported@Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent
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Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.