Shaw outages and service status in Mill Bay, British Columbia
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Mill Bay, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 8, 5:02 PM EDT.
- Internet (40%)
- TV (40%)
- E-mail (20%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mill Bay, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 5 hours ago |
|
Sidney
|
Internet | 14 days ago |
|
Duncan
|
TV | 14 days ago |
|
Sidney
|
14 days ago | |
|
Duncan
|
14 days ago | |
|
Sidney
|
15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Shaw Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Ian Foss (@IanGFoss) reported from Sidney, British ColumbiaHey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Steve (@swonder77) reported from North Saanich, British Columbia@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Steve (@swonder77) reported from Sidney, British Columbia@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Jordan kihn (@Jkihn09) reported from Duncan, British Columbia@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported@Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.
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ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported@Shawhelp Third agent hung up on me. Immediately after answering. I didn't say anything rude. I literally said yes I'm trying to get service here. Them he hung up.
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TheInnerZest (@TheInnerZest) reported@Shawhelp f**k ur garbage blue-curve modem… absolute nightmare aince day 1
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Shaken and Stirred (@Barukka) reportedOur @Shawhelp PVR is terrible. Anything we watch in playback does nothing but skip and cut out. What's the point in having a PVR if everything we record is completely UNWATCHABLE?!
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KTailor (@iamTailor) reported@ShawInfo I have intermittent internet issue so I reached out to Shaw customer support, booked an appointment for 7th July 2021. Technician just called me once, didn’t knock at the door & went away without resolving issue. Not getting convincing reply from support. Plz help
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Janet Lore (@ScanetJanet) reportedDon't tell me big business mergers don't affect employees. Terrible treatment from @ShawInfo . Retired employees who were grandfathered benefits suddenly being ended after takeover. Shameful. @CorusPR .
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Kormakur Danielsson (@triccer) reported@Shawhelp hi. Any idea if we can swap modems at the service center in Red deer? I can't get a tech until Saturday and I work from home
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donhuk (@donhuk) reported@Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you
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KTailor (@iamTailor) reported@CustServiceRep_ @ShawInfo I already did that but no luck. Even the customer support confirmed that the signals are weak
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264