Shaw Outage Report in Mill Bay, British Columbia

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Sidney	Internet	7 days ago
Duncan	TV	8 days ago
Sidney	E-mail	8 days ago
Duncan	E-mail	8 days ago
Sidney	E-mail	8 days ago
Cobble Hill	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

• 
  Ian Foss (@IanGFoss) reported 4 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Steve (@swonder77) reported 5 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 8 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  David Kettlewell (@dbkettlewell) reported 9 minutes ago from Central Saanich, British Columbia

  @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

• 
  Jordan kihn (@Jkihn09) reported 9 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Mike Richter (@mrichter37) reported 10 minutes ago from Mill Bay, British Columbia

  @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

• 
  patrickseward (@PatrickSeward) reported 27 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Mike Richter (@mrichter37) reported 28 minutes ago from Mill Bay, British Columbia

  @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

• 
  Evan Leeson (@EvanLeeson) reported 28 minutes ago from Saanich, British Columbia

  @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

• 
  Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 34 minutes ago from Saanich, British Columbia

  @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

• 
  Ty_soup (@tysoup) reported 38 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  KTKCAD (@KTKCAD) reported 40 minutes ago from Saanich, British Columbia

  @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

• 
  Chris (@hainzy26) reported 40 minutes ago from Saanich, British Columbia

  @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

• 
  Mike Richter (@mrichter37) reported 41 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Nicholas Evans (@Big_Nick92) reported 43 minutes ago from Duncan, British Columbia

  @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

• 
  Mike Richter (@mrichter37) reported 47 minutes ago from Mill Bay, British Columbia

  @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

• 
  Steve (@swonder77) reported 56 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Cindy Andrie 🏳️‍🌈 (@candrie) reported 56 minutes ago from Saanich, British Columbia

  Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

• 
  Ian holt (@holtyny) reported 58 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Laurel McIntyre (@laurelcmc) reported 59 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Baitz (@graemeb3) reported 5 minutes ago

  @Shawhelp Is it possible this surrey outage is larger than the map? I can’t seem to connect in the Newton area.

• 
  Lori Papineau (@lorpap73) reported 5 minutes ago from Parkland County, Alberta

  @Shawhelp are there issues in Stony Plain? Our internet and cable not working

• 
  Also Kim Goldberg (@AlsoGoldberg) reported 6 minutes ago

  Shaw chat won't load for me so I can't communicate that way either. Very slow-loading or non-loading of almost all sites across all browsers since yesterday. Is my account throttled? Is my 10-yr old modem failing? @shawhelp

• 
  Also Kim Goldberg (@AlsoGoldberg) reported 7 minutes ago

  @Shawhelp Will take a look at that document ... if it will load. It may not. That's the problem. I have done: 1. cleared cache & cookies in firefox then restarted computer (seemed to make things worse) 2. disconnected modem, then reconnected, then restarted computer. Made no difference

• 
  Alex More (@ammomore) reported 7 minutes ago

  @Shawhelp Been chatting support for the last 40 minutes trying to convey the same message, that I do not believe the dust is the issue.

• 
  Jim Cunningham (@jim_jacunni) reported 8 minutes ago

  @Shawhelp My internet is not working

• 
  McBrides Bakery (@McBridesBakery) reported 10 minutes ago

  @Shawhelp Is your business portal down? Catching up on the books and want to access online bills for reporting.

• 
  stephen oliver (@jazznbluesjrney) reported 12 minutes ago

  @Shawhelp A Tech just restored service

• 
  Also Kim Goldberg (@AlsoGoldberg) reported 13 minutes ago

  My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.

• 
  driver (@GigNomad) reported 14 minutes ago

  @Shawhelp How there is no phone support it's all digital now