Shaw Outage Report in Mill Bay, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chaotic horse girl energy✨
(@styled_eq) reported
@ShawInfo we’ve had issues w our tv freezing briefly, screen goes black & show comes back on. Happened on our old tv, now the new one. Had techs out, box checked. Approx 30 other ppl in my area are experiencing the same thing. What’s going on? This has gone on for ages..
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The Cozmo Foundation
(@CozmoFoundation) reported
@Shawhelp Still waiting for service. Know one seems to care about their long term clients. PLEASE HIRE PEOPLE WHO CAN SPEAK AND UNDERSTAND ENGLISHI ITS BEEN TWO DAYS NOW! IS IT TIME TO CHECK OUT THE COMPETITION?
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Kayle Clark
(@kaclk) reported
Really pissed off at @ShawInfo right now. Even through Apple supports it, Shaw Mobile will not support an eSim transfer to a new phone for nebulous reasons that sounds like they just didn't implement it.
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Emissary of the Galacticalists
(@kalxite) reported
@Shawhelp Wrap up? You mean you wrapped up and terminated my service. The intermittent service is no associated with a corresponding intermittent invoice notification
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Tim Beck
(@whalespine) reported
@Shawhelp Experiencing internet outage in Cochrane area. Rebooted everything but still no internet connection.
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One Frame
(@oneframeoff) reported
@ShawInfo can you find a real solution in not sending annoying billing notices across all Shaw phone numbers in the same plan! Your rep's solution right now is to block your text messages so we don't see it but it's still being sent. lol #Shaw #Shawmobile
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Vanessa
(@Noosiekins) reported
@Shawhelp No need. I have contacted you guys many times and chatted with tech many times. Problem have never been resolved.
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Lea
(@lannasb) reported
@Shawhelp hi, any known internet outages in Oakridge in Calgary? Internet went down about half an hour ago and rebooting the router didn't help.
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Vanessa
(@Noosiekins) reported
@Shawhelp @swill7 Does this include audio issues...been experiencing it on and off for the last few weeks... Today was especially bad... 3-4 times within an hour!
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Jasmeet Singh
(@MeetJattana) reported
@Shawhelp Hi, I applied for a new home internet connection on 17th September 2021. Technician came for installation on 18th but couldn’t complete the installation as he said a drop-out needs to be installed outside your house. But after that I’m calling shaw technical support almost