Shaw outages and service status in White Rock, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 24, 4:58 PM EDT.

Internet (52%)
TV (21%)
Wi-fi (18%)
Total Blackout (9%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0
May 25, 10:20 PM EDT	0	0
May 25, 10:40 PM EDT	0	0
May 25, 11:00 PM EDT	0	0
May 25, 11:20 PM EDT	0	0
May 25, 11:40 PM EDT	0	0
May 26, 12:00 AM EDT	0	0
May 26, 12:20 AM EDT	0	0
May 26, 12:40 AM EDT	0	0
May 26, 1:00 AM EDT	0	0
May 26, 1:20 AM EDT	0	0
May 26, 1:40 AM EDT	0	0
May 26, 2:00 AM EDT	0	0
May 26, 2:20 AM EDT	0	0
May 26, 2:40 AM EDT	0	0
May 26, 3:00 AM EDT	0	0
May 26, 3:20 AM EDT	0	0
May 26, 3:40 AM EDT	0	0
May 26, 4:00 AM EDT	0	0
May 26, 4:20 AM EDT	0	0
May 26, 4:40 AM EDT	0	0
May 26, 5:00 AM EDT	0	0
May 26, 5:20 AM EDT	0	0
May 26, 5:40 AM EDT	0	0
May 26, 6:00 AM EDT	0	0
May 26, 6:20 AM EDT	0	0
May 26, 6:40 AM EDT	0	0
May 26, 7:00 AM EDT	0	0
May 26, 7:20 AM EDT	0	0
May 26, 7:40 AM EDT	0	0
May 26, 8:00 AM EDT	0	0
May 26, 8:20 AM EDT	0	0
May 26, 8:40 AM EDT	0	0
May 26, 9:00 AM EDT	0	0
May 26, 9:20 AM EDT	0	0
May 26, 9:40 AM EDT	0	0
May 26, 10:00 AM EDT	0	0
May 26, 10:20 AM EDT	0	0
May 26, 10:40 AM EDT	0	0
May 26, 11:00 AM EDT	0	0
May 26, 11:20 AM EDT	0	0
May 26, 11:40 AM EDT	0	0
May 26, 12:00 PM EDT	0	0
May 26, 12:20 PM EDT	0	0
May 26, 12:40 PM EDT	0	0
May 26, 1:00 PM EDT	0	0
May 26, 1:20 PM EDT	0	0
May 26, 1:40 PM EDT	0	0
May 26, 2:00 PM EDT	0	0
May 26, 2:20 PM EDT	0	0

May 26: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, and Langley.

City	Problem Type	Report Time
Surrey	Internet	2 days ago
Surrey	Internet	5 days ago
Surrey	Total Blackout	9 days ago
Surrey	Internet	9 days ago
Surrey	Internet	10 days ago
Surrey	TV	10 days ago

Nearby cities with recent reports

Surrey

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 23 seconds ago from Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
Ursula Maxwell Travels (@YouTravel) reported 7 minutes ago from Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
Chris Falskow (@falskow) reported 8 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
amu (@Amu3188) reported 9 minutes ago from Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
Roland van Kaauwen (@DaddyR69) reported 21 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Stephanie 🍁 (@MyrtleCypress55) reported 24 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Gaurav Sharma (@GauravS19496069) reported 24 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
Ursula Maxwell-Lewis (@YouTravel) reported 28 minutes ago from Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
Taylor Nicole Walker (@iStayTaylored8) reported 29 minutes ago from Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Heist (@TheHeistMonkey) reported 31 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
Steven Lee (@steveleenow) reported 34 minutes ago from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
Chris Falskow (@falskow) reported 36 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
TylerG (@ItsTylerG_) reported 45 minutes ago from Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
Greg McDonald🇨🇦 (@5150GmacSays) reported 45 minutes ago from Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 46 minutes ago from Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
Roland van Kaauwen (@DaddyR69) reported 46 minutes ago from Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
Tyler, The Creator (@ItsTylerG_) reported 46 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Jas bindra (@officialMrJasB) reported 51 minutes ago from Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
Cheryl B. 🇨🇦 (@CherylPrior1) reported 52 minutes ago from Langley, British Columbia
@Shawhelp Why is cable down in Langley?
Heist (@TheHeistMonkey) reported 56 minutes ago from Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Vandelay Industries Inc. (@Mowgz_1) reported 2 minutes ago
@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
Drimint (@RisenRealm) reported 4 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Ugabug (@MaryPChipman) reported 8 minutes ago
@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
Young and Fly (@Freshtodef) reported 10 minutes ago
@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
Release the files (@BlackBlazeE) reported 13 minutes ago
Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
OC_2030 (@oc_2030_vision) reported 15 minutes ago
@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
Don T Beakunt (@truebusterflash) reported 17 minutes ago
@Shawhelp Your link says outages are unavailable. wtf?
sarah (@punkwich) reported 28 minutes ago
lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
'Nucknation (@surrey1111) reported 30 minutes ago
@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
Mat Thomas (@EmptyUK) reported 30 minutes ago
@Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?