Shaw Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet
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TV
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Wi-fi
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Total Blackout
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E-mail
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Phone
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley and Delta.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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D Mac. (@macrae_donnie) reported from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Muji (@AHMED__1095) reported from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
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Don Hoglund (@randomdh) reported from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
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Jas bindra (@officialMrJasB) reported from Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
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Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Crystall (@loop1277) reported from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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mrslprime (@mrslprime) reported from Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley (@hotschmalley) reported
@Shawhelp can you provide any input into the internet outage in Abbotsford? We’ve been without it since yesterday and have been told the issues is resolved but tests are being run. Any ETA?
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simrEn (@simrenpreet) reported
@Shawhelp is it now standard procedure to have your renewal department call me, only to hang up on me, for no reason at all? 🙄
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Allan 2022 (@Festive_Fong) reported from Richmond, British Columbia
@Shawhelp Help me !
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Darren Kienlen (@DarrKien) reported
@ShawInfo 3 weeks to fix internet being slower than dial up on your internet 300 package, switched to fibre 500, modem died in 5 days. A week for a new modem. Great customer service. I miss when you employed techs that could address issues promptly. profits over people, right?
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Kelly (@kellykwaters) reported
@Shawhelp I have connected with your staff and was told there is an outage but nothing is listed on your site.
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justme. 😏 😷 (@imafoal) reported
@THarris1519 @Shawhelp Hey, did this ever get resolved? I’m having this issue right now…
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Cedric Muir (@ceddy87) reported
@Shawhelp outage in new westminster bc?
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EfYewTelecoms (@efyewtelecoms) reported
@Shawhelp @shawmobile that literally answers nothing. I'm not currently a customer and I think my question deserves a public answer for myself, and others considering #shawmobile
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bob knoxious (@KnoxiousBob) reported
@Shawhelp So you’re saying I should order my centre ice package directly from the NHL instead of paying Shaw for the sub standard feed. My friends who bought directly have had no problems with the feed. That tells me it’s Shaw that is the problem.
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J•R (@NanoFierce88) reported
@ShawInfo why your internet connection really sucks? I have issues all the time getting ridiculous I think it’s time to reconsider going with another provider! Been loyal for over 10 years