Shaw Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (67%)
-
Wi-fi (10%)
-
TV (9%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Surrey |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
-
Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
-
Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
-
Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
-
Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
-
Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
-
Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Zunnar 🇨🇦
(@Chadrl) reported
@JonFrew @Shawhelp @Shawhelp looks like there are a few of us having this issue. Any update Shaw?
-
Leon Kisaragi
(@DavisMoors) reported
@Shawhelp Come on Shaw it 9pm I been resetting my modem all day, give me back my ******* wifi!, Every Saturday this happens, like seriously I'm getting tired of paying for a **** service, ******* overpricing me too, it getting too hard to keep up payment
-
Kasper
(@Kas3er4) reported
@Shawhelp any service interruptions in NE Calgary Alberta?
-
lini⁷
(@darlenebatoon) reported
@Shawhelp is there an outage around SW of Calgary?
-
serenitynerd
(@serenitynerd) reported
@Shawhelp I subscribe to crave through you, but when I try to login to the app via my provider, you, I'm getting error message saying there's trouble connecting with my provider during the sign in. But if I go to your page I sign in to my account just fine. Can you help?
-
Peach City
(@beachcruise69) reported
@Shawhelp Yet again your service is down in my area. I'll be looking for a new provider tomorrow
-
Mad as hell in Calgary
(@lyn_murray) reported
@LHKirkland1 @ShawInfo We've had issues with our internet and some of our TV channels going out when it gets hot this summer and the past 2 summers. Everything has been rewired and it's still happening - just not as often as last year
-
CalgarianCorsola
(@YYC_Corsola) reported
@Shawhelp Hi Shaw! Internet is down at Brentwood (NW Calgary) again. Any ideas as to when it will be fixed? It has been on and off for 3 days now
-
Ed Garcia
(@edgarseeya) reported
@decread @Shawhelp Yeah, I thought it was my regular data (which I have a stupid amount of). Didn’t know the Nationwide data was a thing
-
Miranda G F
(@RandieGF) reported
@Shawhelp 20 hours total. Bologna. Hope there's some sort of credit applied to those of us that had issues for that long.