Shaw outages and service status in White Rock, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 21, 7:14 PM EDT.

Internet (50%)
TV (24%)
Wi-fi (18%)
Total Blackout (9%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 9:40 AM EDT	0	0
May 22, 10:00 AM EDT	0	0
May 22, 10:20 AM EDT	0	0
May 22, 10:40 AM EDT	0	0
May 22, 11:00 AM EDT	0	0
May 22, 11:20 AM EDT	0	0
May 22, 11:40 AM EDT	0	0
May 22, 12:00 PM EDT	0	0
May 22, 12:20 PM EDT	0	0
May 22, 12:40 PM EDT	0	0
May 22, 1:00 PM EDT	0	0
May 22, 1:20 PM EDT	0	0
May 22, 1:40 PM EDT	0	0
May 22, 2:00 PM EDT	0	0
May 22, 2:20 PM EDT	0	0
May 22, 2:40 PM EDT	0	0
May 22, 3:00 PM EDT	0	0
May 22, 3:20 PM EDT	0	0
May 22, 3:40 PM EDT	0	0
May 22, 4:00 PM EDT	0	0
May 22, 4:20 PM EDT	0	0
May 22, 4:40 PM EDT	0	0
May 22, 5:00 PM EDT	0	0
May 22, 5:20 PM EDT	0	0
May 22, 5:40 PM EDT	0	0
May 22, 6:00 PM EDT	0	0
May 22, 6:20 PM EDT	0	0
May 22, 6:40 PM EDT	0	0
May 22, 7:00 PM EDT	0	0
May 22, 7:20 PM EDT	0	0
May 22, 7:40 PM EDT	0	0
May 22, 8:00 PM EDT	0	0
May 22, 8:20 PM EDT	0	0
May 22, 8:40 PM EDT	0	0
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, and Langley.

City	Problem Type	Report Time
Surrey	Internet	2 days ago
Surrey	Total Blackout	6 days ago
Surrey	Internet	6 days ago
Surrey	Internet	7 days ago
Surrey	TV	7 days ago
Surrey	Internet	8 days ago

Nearby cities with recent reports

Surrey

5 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

Taylor Nicole Walker (@iStayTaylored8) reported 2 minutes ago from Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Steve Tripp (@StevenCTripp) reported 4 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Ursula Maxwell-Lewis (@YouTravel) reported 7 minutes ago from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
amu (@Amu3188) reported 8 minutes ago from Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
Roland van Kaauwen (@DaddyR69) reported 9 minutes ago from Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
Tyler, The Creator (@ItsTylerG_) reported 12 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Katrina Albert (@katrina_albert) reported 15 minutes ago from Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
Muji (@AHMED__1095) reported 22 minutes ago from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
Chad Rissanen (@chadrissanen) reported 22 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Heist (@TheHeistMonkey) reported 25 minutes ago from Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
Stephanie 🍁 (@MyrtleCypress55) reported 25 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
America's ass (@CptManYak) reported 30 minutes ago from Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
Steven Lee (@steveleenow) reported 30 minutes ago from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
Andrew Christopher (@ACmusic_10) reported 40 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Ben (@bguanzon) reported 41 minutes ago from Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
TylerG (@ItsTylerG_) reported 43 minutes ago from Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 49 minutes ago from Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
Greg McDonald🇨🇦 (@5150GmacSays) reported 53 minutes ago from Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Heist (@TheHeistMonkey) reported 53 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 59 minutes ago from Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

stacey brotzel (@staceybrotzel) reported 6 minutes ago
@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
Travis Lahey (@Bigroyalt) reported 8 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
bc_2025 (@bc_2025_vision) reported 11 minutes ago
.@Shawhelp is #Shaw help gone ...
Bri (@cyberqt) reported 11 minutes ago
@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)
Arnold K (Taylor's Version) (@aroc88) reported 14 minutes ago
@Shawhelp Nothing has been updated since 1248pm. This sucks.
Ugabug (@MaryPChipman) reported 18 minutes ago
@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
Rick Alsop (@RickAlsop) reported 19 minutes ago
@Shawhelp Yes still issues as its not working
D (@superdaddoo) reported 19 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
bc_2027 (@bc_2030_vision) reported 19 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
Don T Beakunt (@truebusterflash) reported 20 minutes ago
@Shawhelp Your link says outages are unavailable. wtf?