Shaw outages and service status in White Rock, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around White Rock, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 17, 8:57 PM EDT.

Internet (50%)
TV (21%)
Wi-fi (18%)
Total Blackout (11%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	White Rock	Baseline
May 17, 4:20 AM EDT	0	0	0
May 17, 4:40 AM EDT	0	0	0
May 17, 5:00 AM EDT	0	0	0
May 17, 5:20 AM EDT	0	0	0
May 17, 5:40 AM EDT	0	0	0
May 17, 6:00 AM EDT	0	0	0
May 17, 6:20 AM EDT	0	0	0
May 17, 6:40 AM EDT	0	0	0
May 17, 7:00 AM EDT	0	0	0
May 17, 7:20 AM EDT	0	0	0
May 17, 7:40 AM EDT	0	0	0
May 17, 8:00 AM EDT	0	0	0
May 17, 8:20 AM EDT	0	0	0
May 17, 8:40 AM EDT	0	0	0
May 17, 9:00 AM EDT	0	0	0
May 17, 9:20 AM EDT	0	0	0
May 17, 9:40 AM EDT	0	0	0
May 17, 10:00 AM EDT	0	0	0
May 17, 10:20 AM EDT	0	0	0
May 17, 10:40 AM EDT	0	0	0
May 17, 11:00 AM EDT	0	0	0
May 17, 11:20 AM EDT	0	0	0
May 17, 11:40 AM EDT	0	0	0
May 17, 12:00 PM EDT	0	0	0
May 17, 12:20 PM EDT	0	0	0
May 17, 12:40 PM EDT	0	0	0
May 17, 1:00 PM EDT	0	0	0
May 17, 1:20 PM EDT	0	0	0
May 17, 1:40 PM EDT	0	0	0
May 17, 2:00 PM EDT	0	0	0
May 17, 2:20 PM EDT	0	0	0
May 17, 2:40 PM EDT	0	0	0
May 17, 3:00 PM EDT	0	0	0
May 17, 3:20 PM EDT	0	0	0
May 17, 3:40 PM EDT	0	0	0
May 17, 4:00 PM EDT	0	0	0
May 17, 4:20 PM EDT	0	0	0
May 17, 4:40 PM EDT	0	0	0
May 17, 5:00 PM EDT	0	0	0
May 17, 5:20 PM EDT	0	0	0
May 17, 5:40 PM EDT	0	0	0
May 17, 6:00 PM EDT	0	0	0
May 17, 6:20 PM EDT	0	0	0
May 17, 6:40 PM EDT	0	0	0
May 17, 7:00 PM EDT	0	0	0
May 17, 7:20 PM EDT	0	0	0
May 17, 7:40 PM EDT	0	0	0
May 17, 8:00 PM EDT	0	0	0
May 17, 8:20 PM EDT	0	0	0
May 17, 8:40 PM EDT	0	0	0
May 17, 9:00 PM EDT	0	0	0
May 17, 9:20 PM EDT	0	0	0
May 17, 9:40 PM EDT	0	0	0
May 17, 10:00 PM EDT	0	0	0
May 17, 10:20 PM EDT	0	0	0
May 17, 10:40 PM EDT	0	0	0
May 17, 11:00 PM EDT	0	0	0
May 17, 11:20 PM EDT	0	0	0
May 17, 11:40 PM EDT	0	0	0
May 18, 12:00 AM EDT	0	0	0
May 18, 12:20 AM EDT	0	0	0
May 18, 12:40 AM EDT	0	0	0
May 18, 1:00 AM EDT	0	0	0
May 18, 1:20 AM EDT	0	0	0
May 18, 1:40 AM EDT	0	0	0
May 18, 2:00 AM EDT	0	0	0
May 18, 2:20 AM EDT	0	0	0
May 18, 2:40 AM EDT	0	0	0
May 18, 3:00 AM EDT	0	0	0
May 18, 3:20 AM EDT	0	0	0
May 18, 3:40 AM EDT	0	0	0
May 18, 4:00 AM EDT	0	0	0
May 18, 4:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, and Langley.

City	Problem Type	Report Time
Surrey	Total Blackout	8 hours ago
Surrey	Internet	15 hours ago
Surrey	Internet	1 day ago
Surrey	TV	2 days ago
Surrey	Internet	3 days ago
Surrey	Internet	3 days ago

Nearby cities with recent reports

Surrey

12 recent signals

8 hours ago

Langley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

Katrina Albert (@katrina_albert) reported 36 seconds ago from Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
Steve Tripp (@StevenCTripp) reported 3 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Robyn ⸸ Graves (@satanic__panic) reported 7 minutes ago from Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
Muji (@AHMED__1095) reported 9 minutes ago from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 13 minutes ago from Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 20 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 20 minutes ago from Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
Cheryl B. 🇨🇦 (@CherylPrior1) reported 20 minutes ago from Langley, British Columbia
@Shawhelp Why is cable down in Langley?
Chad Rissanen (@chadrissanen) reported 22 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Chris Falskow (@falskow) reported 25 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Chris Falskow (@falskow) reported 30 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
America's ass (@CptManYak) reported 33 minutes ago from Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
Tyler, The Creator (@ItsTylerG_) reported 34 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
Ursula Maxwell-Lewis (@YouTravel) reported 41 minutes ago from Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
Stephanie 🍁 (@MyrtleCypress55) reported 44 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
IndoHoops Canada (@IndoHoops) reported 53 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
Heist (@TheHeistMonkey) reported 54 minutes ago from Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 57 minutes ago from Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
Raj Dhaliwal (@rdhaliwal84) reported 57 minutes ago from Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
TylerG (@ItsTylerG_) reported 59 minutes ago from Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

We Talk Wrestling (@WeTalkWrestling) reported 2 minutes ago
@Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins
rc edwards (@f1redwards) reported 8 minutes ago
@Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.
b ☾ (@brandobrennan) reported 9 minutes ago
@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
'Nucknation (@surrey1111) reported 9 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 11 minutes ago
I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄
Jonathan Mason (@masonstcc) reported 13 minutes ago
@shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.
Ugabug (@MaryPChipman) reported 17 minutes ago
@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.
Roger Wild (@rojwild) reported 19 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
DJ Phoenix (@DJPh03NiX) reported 19 minutes ago
@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.
OC_2030 (@oc_2030_vision) reported 19 minutes ago
@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.