Shaw Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (18%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Langley, Surrey and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Langley |
Internet | |
| Langley |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Alfred Kolowrat
(@Alfieak) reported
from
Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Monique Cloutier
(@cloutier68) reported
from
Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn
(@RobynLeanne16) reported
@Shawhelp DM sent. Internet still down
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Laurie
(@label_assumed) reported
Customer Service: @ShawInfo scheduled an appointment today & failed to show. Rather than accepting responsibility & resolving their error, I’ve wasted an hour on a messaging app getting nowhere. #CustomerExperience #fail #shawcommunications
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Red 5, standing by
(@dustrock) reported
@Shawhelp pretty disappointed with the Shaw service on our office move. Telling us will take 30 days!!! to have our phones transferred over. From today. Though we ordered the change May 17. Unreal. Internet supposed to be done last Friday, won't be done until tomorrow
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Robert William
(@RWC1988) reported
@Shawhelp it is becoming tiresome having to reboot your cable box everyday for my parents. Is there a chronic problem in Rocky Mountain House?
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Jay Osborne
(@Radiojayoz) reported
@Shawhelp I want to cancel my services immediately. Two weeks I’ve been trying to set up a service call b/c my cable and internet sucks. Today you can’t even access my account your systems are down. Telus is coming in tmw to replace cable and internet. I want a month refund!
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Aloha from Alberta
(@changemyname31) reported
@Shawhelp can you help me navigate how to launch Disney+ on my blue curve? We just installed yesterday and signed up on Wednesday after switching from telus. I was told during the call Disney+ would be available but I don’t see it. Any help?
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Noah Zerr
(@NoahZerr) reported
@Shawhelp “Good news there are no service outages” 15 other people on down detector don’t have internet. I found out other people were having issues from a third party website. I’m canceling my Shaw subscription.
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Scott Bee "Snarky"
(@barkes99) reported
@Shawhelp outage at 5995 237A ST Langley bc? Do you know how long?
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Dylan McCall
(@dylanmccall) reported
@Shawhelp That doesn't explain it, though. It just tells me you're offering a service that looks _suspiciously_ like cable internet except somehow more expensive than your competitor's fibre internet. One thing I'm curious to know is where the fibre stops and the coax begins.
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Daman
(@DJDa_Mane) reported
@Shawhelp Trash service