Shaw outages and service status in White Rock, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around White Rock, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 18, 5:59 PM EDT.

Internet (72%)
TV (13%)
E-mail (6%)
Phone (6%)
Wi-fi (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	White Rock	Baseline
Apr 18, 5:20 PM EDT	0	0	0
Apr 18, 5:40 PM EDT	0	0	0
Apr 18, 6:00 PM EDT	0	0	0
Apr 18, 6:20 PM EDT	0	0	0
Apr 18, 6:40 PM EDT	0	0	0
Apr 18, 7:00 PM EDT	0	0	0
Apr 18, 7:20 PM EDT	0	0	0
Apr 18, 7:40 PM EDT	0	0	0
Apr 18, 8:00 PM EDT	0	0	0
Apr 18, 8:20 PM EDT	0	0	0
Apr 18, 8:40 PM EDT	0	0	0
Apr 18, 9:00 PM EDT	0	0	0
Apr 18, 9:20 PM EDT	0	0	0
Apr 18, 9:40 PM EDT	0	0	0
Apr 18, 10:00 PM EDT	0	0	0
Apr 18, 10:20 PM EDT	0	0	0
Apr 18, 10:40 PM EDT	0	0	0
Apr 18, 11:00 PM EDT	0	0	0
Apr 18, 11:20 PM EDT	0	0	0
Apr 18, 11:40 PM EDT	0	0	0
Apr 19, 12:00 AM EDT	0	0	0
Apr 19, 12:20 AM EDT	0	0	0
Apr 19, 12:40 AM EDT	0	0	0
Apr 19, 1:00 AM EDT	0	0	0
Apr 19, 1:20 AM EDT	0	0	0
Apr 19, 1:40 AM EDT	0	0	0
Apr 19, 2:00 AM EDT	0	0	0
Apr 19, 2:20 AM EDT	0	0	0
Apr 19, 2:40 AM EDT	0	0	0
Apr 19, 3:00 AM EDT	0	0	0
Apr 19, 3:20 AM EDT	0	0	0
Apr 19, 3:40 AM EDT	0	0	0
Apr 19, 4:00 AM EDT	0	0	0
Apr 19, 4:20 AM EDT	0	0	0
Apr 19, 4:40 AM EDT	0	0	0
Apr 19, 5:00 AM EDT	0	0	0
Apr 19, 5:20 AM EDT	0	0	0
Apr 19, 5:40 AM EDT	0	0	0
Apr 19, 6:00 AM EDT	0	0	0
Apr 19, 6:20 AM EDT	0	0	0
Apr 19, 6:40 AM EDT	0	0	0
Apr 19, 7:00 AM EDT	0	0	0
Apr 19, 7:20 AM EDT	0	0	0
Apr 19, 7:40 AM EDT	0	0	0
Apr 19, 8:00 AM EDT	0	0	0
Apr 19, 8:20 AM EDT	0	0	0
Apr 19, 8:40 AM EDT	0	0	0
Apr 19, 9:00 AM EDT	0	0	0
Apr 19, 9:20 AM EDT	0	0	0
Apr 19, 9:40 AM EDT	0	0	0
Apr 19, 10:00 AM EDT	0	0	0
Apr 19, 10:20 AM EDT	0	0	0
Apr 19, 10:40 AM EDT	0	0	0
Apr 19, 11:00 AM EDT	0	0	0
Apr 19, 11:20 AM EDT	0	0	0
Apr 19, 11:40 AM EDT	0	0	0
Apr 19, 12:00 PM EDT	0	0	0
Apr 19, 12:20 PM EDT	0	0	0
Apr 19, 12:40 PM EDT	0	0	0
Apr 19, 1:00 PM EDT	0	0	0
Apr 19, 1:20 PM EDT	0	0	0
Apr 19, 1:40 PM EDT	0	0	0
Apr 19, 2:00 PM EDT	0	0	0
Apr 19, 2:20 PM EDT	0	0	0
Apr 19, 2:40 PM EDT	0	0	0
Apr 19, 3:00 PM EDT	0	0	0
Apr 19, 3:20 PM EDT	0	0	0
Apr 19, 3:40 PM EDT	0	0	0
Apr 19, 4:00 PM EDT	0	0	0
Apr 19, 4:20 PM EDT	0	0	0
Apr 19, 4:40 PM EDT	0	0	0
Apr 19, 5:00 PM EDT	0	0	0
Apr 19, 5:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, and Langley.

City	Problem Type	Report Time
Surrey	Internet	24 hours ago
Surrey	Internet	4 days ago
Surrey	TV	4 days ago
Surrey	Internet	4 days ago
Surrey	Internet	6 days ago
Surrey	Internet	8 days ago

Nearby cities with recent reports

Surrey

5 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

Jas bindra (@officialMrJasB) reported 4 minutes ago from Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
Raj Dhaliwal (@rdhaliwal84) reported 6 minutes ago from Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
Roland van Kaauwen (@DaddyR69) reported 9 minutes ago from Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
Gaurav Sharma (@GauravS19496069) reported 12 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 15 minutes ago from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
Tyler, The Creator (@ItsTylerG_) reported 16 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
IndoHoops Canada (@IndoHoops) reported 17 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
Heist (@TheHeistMonkey) reported 19 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 22 minutes ago from Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 22 minutes ago from Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 28 minutes ago from Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
Roland van Kaauwen (@DaddyR69) reported 37 minutes ago from Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 37 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Ursula Maxwell Travels (@YouTravel) reported 40 minutes ago from Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
Roland van Kaauwen (@DaddyR69) reported 40 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Chris Falskow (@falskow) reported 44 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Steve Tripp (@StevenCTripp) reported 45 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 45 minutes ago from Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
Stephanie 🍁 (@MyrtleCypress55) reported 45 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
amu (@Amu3188) reported 57 minutes ago from Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jason Silver (@Da_Big_Dogg) reported 2 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Don T Beakunt (@truebusterflash) reported 8 minutes ago
@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
Shari O'Neill (@ShariONeill12) reported 8 minutes ago
@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
Travis Lahey (@Bigroyalt) reported 8 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
Lori Bird (@lorianebird) reported 8 minutes ago
@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
Alex Deggs (@Alex_Deggs) reported 12 minutes ago
@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important
Rick Alsop (@RickAlsop) reported 13 minutes ago
@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
Summer (@snowyday15) reported 15 minutes ago
@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
Release the files (@BlackBlazeE) reported 16 minutes ago
Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
bc_2025 (@bc_2025_vision) reported 16 minutes ago
.@Shawhelp is #Shaw help gone ...