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Shaw

Shaw outages and service status in White Rock, British Columbia

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around White Rock, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 21, 12:09 AM EDT.
  • 70% Internet (70%)
  • 12% TV (12%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, and Langley.

CityProblem TypeReport Time
Surrey Wi-fi 20 hours ago
Surrey Internet 3 days ago
Surrey Internet 6 days ago
Surrey TV 6 days ago
Surrey Internet 6 days ago
Surrey Internet 8 days ago

Nearby cities with recent reports

Surrey

5 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • ChrisMcArdle1
    โŒ– Osha'to-ChrisโŒ– ๐Ÿ‡จ๐Ÿ‡ฆ (@ChrisMcArdle1) reported from Surrey, British Columbia

    @Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

  • steveleenow
    Steven Lee (@steveleenow) reported from Surrey, British Columbia

    @Shawhelp internet and cable are down in Surrey, British Columbia.

  • IndoHoops
    IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Canโ€™t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • katrina_albert
    Katrina Albert (@katrina_albert) reported from Langley, British Columbia

    @Shawhelp Iโ€™ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. Iโ€™m not a happy customer.

  • parkerspucks
    Parker (@parkerspucks) reported from Surrey, British Columbia

    @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

  • bguanzon
    Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • ItsTylerG_
    Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

  • iStayTaylored8
    Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo โ€œ25-30 minute wait timeโ€ my ass...been on hold for over an hour ๐Ÿ˜‘๐Ÿ˜‘๐Ÿ˜‘

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

  • randomdh
    Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • 5150GmacSays
    Greg McDonald๐Ÿ‡จ๐Ÿ‡ฆ (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!๐Ÿ–•

  • stevendrowe
    Steven Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I donโ€™t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • CherylPrior1
    Cheryl B. ๐Ÿ‡จ๐Ÿ‡ฆ (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • TheHeistMonkey
    Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • GauravS19496069
    Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackBlazeE
    Release the files (@BlackBlazeE) reported

    Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. ๐Ÿ˜ก

  • EmptyUK
    Mat Thomas (@EmptyUK) reported

    @Shawhelp Actually I called and it said there is a known outage. Any idea whatโ€™s going on?

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

  • aroc88
    Arnold K (Taylor's Version) (@aroc88) reported

    @Shawhelp Nothing has been updated since 1248pm. This sucks.

  • shelbyae
    ๐ŸŒผ๐Ÿ„Shelby Lou Who๐Ÿ„๐ŸŒผ (@shelbyae) reported

    I love when @Shawhelp has random outages before their scheduled maintenance outages. But since Iโ€™m not technically a Rogerโ€™s customer, their customer service canโ€™t help/notify of the outage ๐Ÿ™„

  • boondocksdoc
    Quinn Mason MD (@boondocksdoc) reported

    @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

  • atnmorrison
    Scott Morrison (@atnmorrison) reported

    @Shawhelp when will issue with routers be resolved

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailableโ€ฆ. Tried on multiple terminals and via Rogers watch-online websiteโ€ฆ