Shaw Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Surrey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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Sonny Sahi
(@SSAHI80) reported
from
Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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IndoHoops Canada
(@IndoHoops) reported
from
Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
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TylerG
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
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Stylebysarahbraim
(@SarahBraim) reported
from
Vancouver, British Columbia
@ShawInfo your service is horrible
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
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America's ass
(@CptManYak) reported
from
Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
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Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
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Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@LurkingLogger) reported
@ltritsch1 @Shawhelp Apparently Shaw did NOT use the last 8 days since the last outage to develop a contingency plan. What a wonderful example of a unprepared, disconnected company.
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Rachel K. Riggs
(@rachelkriggs) reported
@Shawhelp This is a joke. Terrible service. I called to give YOU more money and now I’m being told I will have NO INTERNET FOR A WEEK. Not okay. You need to fix what you broke.
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SnailCannon96
(@SnailCannon96) reported
@Shawhelp Sure glad I pay Shaw all this money for great reliable service 🙄
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Will
(@LurkingLogger) reported
@Shawhelp How does the white rock fire effect this region and not osoyoos? We were without service for over 5 days from the fire near osoyoos- leading me to believe the fibre line must originate from there. How is white rock involved?
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Nikki Stephens
(@nikkleigh) reported
@Shawhelp hi- I'm having issues with a specific show playing my PVR recording through the blue curve app. Tried multiple devices, deleted and resinstalled the app and it keeps freezing 3 mins in and I can fast forward past but the picture remains frozen.
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Rachel K. Riggs
(@rachelkriggs) reported
@Shawhelp Also, the first customer service rep I spoke with initially said she could upgrade me for less money than the plan listed on your website... but then couldn't, at the last minute, after I agreed to upgrade (at the lower cost).
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Rachel K. Riggs
(@rachelkriggs) reported
@Shawhelp Terrible service. Wish I could get actual Fibre from @TELUS .
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Elizabeth Crum
(@__Crum) reported
ANYONE ELSES TERRIBLE @Shawhelp MAKING THEM MISS WHOLE ENTIRE PARTS OF THIS GAME?! NO? JUST ME???? COOL #CANWNT 🇨🇦⚽
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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Rachel K. Riggs
(@rachelkriggs) reported
@Shawhelp I had working internet an hour ago. Called to upgrade my service and now I have no internet and am being told no one can come help until August 13. This is unacceptable. I work from home. I cannot be without internet for a week, or even a day.