Shaw

Shaw Outage in White Rock, Metro Vancouver Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in White Rock, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in White Rock and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 08/09/2022 03:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.00% Internet
  • TV 13.50% TV
  • Total Blackout 11.40% Total Blackout
  • Wi-fi 10.35% Wi-fi
  • E-mail 5.50% E-mail
  • Phone 2.26% Phone

Shaw Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Vancouver, Surrey, Langley and Delta.

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CanadaVancouver E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Wi-fi
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Shaw in White Rock, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:
  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • officialMrJasB Jas bindra (@officialMrJasB) reported from Surrey, British Columbia

    @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • AHMED__1095 Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

  • YouTravel Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia

    Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • katetakespics Kate Woolley (@katetakespics) reported

    Nor should I have to spend tomorrow on the phone to unwind this mess with @ShawHelp and the collections company. But I will. There’s ZERO appreciation for customer time in this industry. Canadian Telecoms - we deserve better.

  • katetakespics Kate Woolley (@katetakespics) reported

    After YEARS of a good customer relationship with @ShawHelp, they did NOTHING to help when I needed new gear, attempted to INCREASE my bill as a fix & now waste my time with this collections ****. Bottom line, this isn’t acceptable @CRTCeng

  • katetakespics Kate Woolley (@katetakespics) reported

    Customers shouldn’t have to waste HOURS of their time on chat/call, BEG for a fair rate, a new piece of equipment, or the same service a *new* customer is offered @Shawhelp

  • katetakespics Kate Woolley (@katetakespics) reported

    I didn’t want anything fancy, just something functional. They “couldn’t help” so I accepted an incredible deal with @TELUS, closed my @ShawHelp account & called to get a shipping label for the busted modem. I sent it back the next day. Tracking shows it arrived July 15th. 📦

  • bumbleprince bumble.prince (@bumbleprince) reported

    @Shawhelp hello, will this outage be fixed soon?

  • kjsapergia Kelly Sapergia (@kjsapergia) reported

    @shawhelp Lately, whenever an emergency alert has been issued, I don't hear any audio as the alert is displayed, not even the tone. There's just a long period of silence. Is there a way this can be resolved?

  • Irs87370805 Irs (@Irs87370805) reported

    @Shawhelp Shaw tv commercial not acceptable. ..sets poor example for kids

  • therealMcKevitt James McKevitt (@therealMcKevitt) reported

    @Shawhelp hello Shaw, is Shaw email currently down? I cannot access it.

  • CoW_mAn CoW mAn (@CoW_mAn) reported

    @Shawhelp They never responded so I just power cycled the modem myself but with my shingles it hurt so much I was left crying in pain. Had to take extra painkillers because of this. Wish your equipment was reliable. Also a hearty **** YOU for putting me through this

  • oneframeoff One Frame (@oneframeoff) reported

    @ShawInfo internet outage Mount Pleasant