Shaw outages and service status in White Rock, British Columbia
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around White Rock, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 15, 10:55 PM EDT.
- Internet (94%)
- TV (6%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 23 hours ago |
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Surrey
|
Internet | 1 day ago |
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Surrey
|
Internet | 3 days ago |
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Surrey
|
Internet | 3 days ago |
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Surrey
|
Internet | 5 days ago |
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Surrey
|
Internet | 5 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Shaw Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Parker (@parkerspucks) reported from Surrey, British Columbia@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Steven Lee (@steveleenow) reported from Surrey, British Columbia@Shawhelp internet and cable are down in Surrey, British Columbia.
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British ColumbiaDamn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Katrina Albert (@katrina_albert) reported from Langley, British Columbia@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
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America's ass (@CptManYak) reported from Surrey, British Columbia@ShawInfo fix ya damn internet thanks
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Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia@Shawhelp Surrey wifi seems to be completely down just heads up
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Ursula Maxwell Travels (@YouTravel) reported from Surrey, British ColumbiaWhy do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@Shawhelp Why is cable down in Langley?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Bee (@SmileyYYC) reported@Shawhelp internet down #NW
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Sophie (@sophie_everine) reported@Shawhelp when will the outage in Surrey be over!?
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Vanessa (@Noosiekins) reported@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
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Bella Bee (@SmileyYYC) reportedGame 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
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'Nucknation (@surrey1111) reported@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
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Gerrit Heikamp (@gerrit_heikamp) reported@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
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Don T Beakunt (@truebusterflash) reported@Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!