Shaw Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
TV | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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IndoHoops Canada
(@IndoHoops) reported
from
Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
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Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
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America's ass
(@CptManYak) reported
from
Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
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Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
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Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Sonny Sahi
(@SSAHI80) reported
from
Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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TylerG
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
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Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Phoenix Boyer
(@phoenixtg8) reported
@Shawhelp - HI, there seems to be a terrible lag time while on the internet today. Slow uploading pages etc. Any reason why in Williams Lake area? Aliens? Thanks for help.
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Titansandyotes
(@titansandyotes) reported
@Shawhelp is your website down?
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Stephanie
(@stephsketch) reported
@Shawhelp our internet has been cutting out constantly yesterday and today seemingly for no reason. It has never done this before. Can’t help but wonder if it’s being throttled to try and push us to upgrade? Can’t imagine why else this is happening now
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} Fr33dym For Cetaceans 🌊🌊🌊
(@akastes) reported
from
Squamish, British Columbia
@ShawInfo Yours is LITERALLY the worst service across the board I've EVER had. Ever since adding Shaw TV to my account I've been plagued with ****** signals, incorrect bills, ***hole customer service reps. Now I know why you force folks into a 2 yr contract. I'm out ASAP.
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Noopur Date
(@noopurdate) reported
@Shawhelp internet is down on 6th avenue downtown Calgary. #nointernet #shawoutage
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Synistian Wraith
(@shrekwm) reported
@ShawInfo shaw fixed the outage I'm thomspon Manitoba and it's out again this morning??? What's going on???
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MrSmokeyJoe
(@Mr_Smokey_Joe) reported
@Shawhelp Okay, so you want me to download the bluecurve home app to set up the modem you sent me. But i need wifi to download the bluecurve app? WTF?
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Zan
(@Zanjandro) reported
@ShawInfo Is there an issue downtown Calgary?
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💀꧁༒༺ 🅶🆄🅴🆂🆂🆆🅷🅾🆂🅱🅰🅲🅺༻༒꧂💀
(@gu3zz_who) reported
@Shawhelp Help or lack there of? I have no internet and shaw will do nothing about it except they are sending a technician to my home on October 28th.. That is nearly 30 years as a customer of Shaw that Shaw is tossing out the window.
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George Duncan
(@gdun317) reported
@Shawhelp Wondering if you are having issues in North Lethbridge. Without cable and wifi for nearly an hour now. Modem and cable box both rebooted. #yql