Shaw Outage Report in Delta, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Burnaby, Richmond, Langley, Vancouver, Coquitlam, Coquitlam, New Westminster, Port Coquitlam, North Vancouver, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Total Blackout | |
| Burnaby |
TV | |
| Richmond |
Internet | |
| Richmond |
||
| Surrey |
||
| Langley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Steven Lee
(@steveleenow) reported
from
Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Raj Dhaliwal
(@rdhaliwal84) reported
from
Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Tazim Damji
(@tazimdamji) reported
from
North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
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Monique Cloutier
(@cloutier68) reported
from
Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Alfred Kolowrat
(@Alfieak) reported
from
Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Bryn Morgan Williams
(@brynmw) reported
from
Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Tri
(@geekdad604) reported
from
North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne 🦓🧬
(@sc_indomitable) reported
@Shawhelp Oh, we still are having the experience. No service since yesterday. Tech walked out saying he was getting a ladder & 2nd person. Never came back. Hung up on 2x by customer service after asking for a supervisor (2nd time could hear super in the background telling him to hang up).
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Wendi Neumann
(@wenneu) reported
@JenniferGurke @ShawInfo Horrible decision…we were without internet and TV for 2 weeks. We had been MTS users for over 50 years. They had no idea when it would be fixed…called Shaw..got hooked up the next day and cheaper. And we live in the city!
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You, in the bushes.
(@youinthebushes) reported
@mayppong @TELUS @Shawhelp I mean if the customer service sucks from both, at least I could have internet that works right. But Telus has to upgrade from 'tin cans and string' out here to make that work or we're stuck with 'we don't know why your internet doesn't work please stop asking' Shaw
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Dan Smith
(@DmanSmith) reported
@Shawhelp Why does my internet suck whenever it’s really windy outside? And how can I fix that? Unfortunately I get my internet from overhead lines.
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ConfusedCDN ☮️ 🤓 🚀 💘🌎🇺🇦
(@MannyChehil) reported
Shaw is down again! Shaw went down at June 15, 2022 at 05:40AM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp
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Frank the Whale
(@whale_frank) reported
@Sportsnet you and @Shawhelp really need to fix the signal issues with SN360 because now its straight up dropping entire program blocks. No I will not waste time with DMs, apparently its a known issue... TALK TO EACH OTHER. jesus murphy figure it the hell out.
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Bobby West
(@BobbyWe18098864) reported
@Shawhelp How long until service is back on in Sardis?
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T L
(@CanadianFlash54) reported
@Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?
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Name cannot be blank
(@CanuckstuckinAB) reported
@ShawInfo very disappointed Shaw chose to do upgrades during the daytime, cutting 1000's of households off from internet, TV, and phone service. In all the years we have been Shaw customers, you have never done this. And it's not for a couple of hours, it's well over 12 hours w/o
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smtorsch
(@smtorsch) reported
@Shawhelp Is it normal to have to power cycle your cable boxes a few time a week in order for them to work? What about when your PVR recordings refuse to play? I mean, the box apologizes for the inconvenience, but I'm not sure that's enough. Any help?