Shaw Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Vancouver	Internet	5 hours ago
Pitt Meadows	Wi-fi	2 days ago
Surrey	Internet	2 days ago
Vancouver	Internet	3 days ago
Coquitlam	Internet	3 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 1 minute ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 2 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  America's ass (@CptManYak) reported 6 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  ashishdani (@ashishdani) reported 6 minutes ago from Vancouver, British Columbia

  @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

• 
  Steven Wu (@Stevenwu53) reported 8 minutes ago from Vancouver, British Columbia

  @Shawhelp wifi down it will not let me login

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 9 minutes ago from Surrey, British Columbia

  Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 17 minutes ago from Surrey, British Columbia

  @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

• 
  Jennifer West (@Westjet007) reported 23 minutes ago from Vancouver, British Columbia

  I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 23 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  Barb Snelgrove (@megamouthtweets) reported 33 minutes ago from Vancouver, British Columbia

  Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

• 
  Pattycakes🍰 (@patricklabelle7) reported 41 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 43 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  Alice, The Alice (@AliceTheAlice1) reported 45 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Conrad Au (@ConradAu) reported 47 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  Christopher Scott (@ChrisCScott) reported 49 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  TylerG (@ItsTylerG_) reported 52 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Janet George (@hcartet) reported 53 minutes ago from North Vancouver, British Columbia

  I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

• 
  Alice, The Alice (@AliceTheAlice1) reported 54 minutes ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

• 
  Crystal (@theMediaChick) reported 56 minutes ago from Vancouver, British Columbia

  @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

• 
  Jessy (@CoachDhillon) reported 57 minutes ago from Richmond, British Columbia

  @Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig MacDonald (@MacDDj3) reported 5 minutes ago

  @Shawhelp is shaw having trouble with its email?

• 
  ss71 (@sns7171) reported 5 minutes ago

  @JohnGild88 @davesawchuk Doesn’t help blue curve customers @Shawhelp

• 
  Soham Santra (@Prancing_18) reported 8 minutes ago

  @Shawhelp How bout you shut down your motherfcking company?? Loosers good for nothing

• 
  Be Happy (@AlwaySunnyInAB) reported 12 minutes ago

  @Shawhelp internets down any updates?

• 
  Adam Dooley (@adamdooley) reported 13 minutes ago

  Password resets on @ShawInfo are the worst

• 
  Sharon Moss (@sharon__moss) reported 16 minutes ago

  And now @TELUSsupport has set up a technician appointment to my home Tuesday afternoon after me explaining the problem is the (burnt) cable for the neighbourhood not just me. And I’ll get charged $150 for this?!? No. I’ll switch to @ShawInfo.

• 
  starfishlb (@Starfishlb) reported 16 minutes ago

  Hey @ShawInfo why is it that your internet that is paid for keeps dropping but its Not your fault? We pay u for the service!

• 
  STINGRAY MUSIC (@stingraymusic) reported 20 minutes ago

  @opiatedforty9 @Shawhelp Thanks for your patience. Sorry about that!  *Stingray Music* experienced a technical issue that may have prevented some users from enjoying the service this morning. This issue should now be resolved. **The Stingray Music Support Team**

• 
  Frank Columbo (@jsam10983741) reported 20 minutes ago

  @okayestdentist @ShawInfo I’d a nightmare with Shaw. They signed me up for a service I did not order. Took countless hours to have the issue rectified. Shaw outright lied when I was speaking with them. These 3rd world telemarketers need to be held accountable for there actions. But is Telus any better ?

• 
  Mark Sweeney (@MarkSweeney) reported 24 minutes ago

  @Shawhelp Unfortunately, this is not a troubleshooting problem, this is a Shaw Cable problem. Closes captions are always on the left side of the screen, even after resetting the closed captions to default settings. Troubleshooting will not fix bad UI where closed captions cover menus.