Shaw Outage Report in Delta, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, New Westminster, North Vancouver, Burnaby, Richmond, Langley, Coquitlam, Coquitlam, Port Coquitlam and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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happynigel
(@happynigel_) reported
I pay @ShawInfo 100% of the time for 90% service and they definitely don't care.
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Harley don't play that!
(@Harleydadd) reported
Hey @Shawhelp , and discounts for your internet service being out half the day in Edmonton? Most unreliable service
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❄️Shelby Lou Who❄️
(@shelbyae) reported
@Shawhelp any info on the cable/internet outage in central Edmonton?
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🇨🇦Chris🇺🇦
(@bacon_darth) reported
@Shawhelp hi there. Just wondering if you are currently upgrading your network, requiring customers to upgrade equipment? Just had a phone call with someone claiming to be from Shaw. It seemed sketchy so I hung up. Thanks.
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Jeff Marsh
(@jeff_marsh) reported
@Shawhelp And I'm continuing to tweet as I believe the level of support that you've provided me today was unacceptable and Shaw needs to be publicly called out for this on the basis that public perception seems to be the only way to ever bring about change in 'too big' organizations!
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Lance Leonard
(@Fermitthakrog8) reported
@Shawhelp That isnt wifi... it is your mobile network connection.
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TheLORD
(@thelord187) reported
@Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed
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Think B4U Tweet
(@IRaiseUFacts) reported
@Shawhelp My wife ordered a movie from Shaw, but it’s the French version, how do we cancel this request??
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Zeegers
(@ZeegersTV) reported
@Shawhelp Yes I know there's an issue in my area that has come and gone multiple times and you aren't fixing it. Between Telus Ingress on the plant and a botched infrastructure leg somewhere... IT JUST NEEDS TO BE FIXED... I know this because I used to work for you guys. FIX THIS.
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Brenary Media
(@BrenaryMedia) reported
@Shawhelp Yes, I did every step. Your website says nothing wrong. Outage page says you're working on it. Near by neighbour. Attempted chat, got nowhere fast, just looped back to troubleshooting page. Couldn't get to support.