Shaw Outage Report in Delta, British Columbia
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The latest reports from users having issues in Delta come from postal codes V4C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, New Westminster, Burnaby, Coquitlam, Coquitlam, North Vancouver, Port Coquitlam, Delta, Richmond and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Steven Lee
(@steveleenow) reported
from
Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Raj Dhaliwal
(@rdhaliwal84) reported
from
Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Horton
(@mikeh36) reported
@Shawhelp Are the service issues this morning in the Delton area of Edmonton? I've lost internet twice in the last 30 minutes.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
@markyeg @Shawhelp It just goes to show how horrible our internet is in Canada. Can't believe we put up with this and the astronomical prices we pay.
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Dawn Christenson
(@d_shine63) reported
@SeanToohey @Shawhelp We have no @Shawhelp service in #viewroyal.
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Sean Toohey
(@SeanToohey) reported
@Shawhelp your website says there are no issues but our offices are down here in Victoria, please advise
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Chris Green
(@its_chris_green) reported
An absolutely TERRIBLE experience with @Shawhelp today. A rare miss for company I otherwise rave about. Bummer. Fun support call incoming!
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𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬
(@CraigKoban) reported
Hey @Shawhelp. Just “upgraded” to Internet 600 (was on 300) on a new 24 month contract and I’m now getting slower wifi speeds than I was with 300. Call center tech was completely ineffectual. As a 20 yr customer I’m rather upset.
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cara
(@jeterfan28) reported
@DustinMorris13 @Shawhelp Telus does that all the time too and it’s so frustrating. Had I known they were giving you issue I would have given them what for on your behalf Dustin. I bet they do it on purpose so you have to buy the more expensive package
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Maria Cano
(@Maria64115859) reported
@Shawhelp Having internet issues in Kelowna BC right now..
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Alan Brazendale
(@alanaround) reported
@Shawhelp Did that and after 3rd attempt, internet is back. Given it's 4th time recently (same issue each time) any thoughts on resolution?
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indefatigable
(@Indefatigabl_) reported
Hey @Shawhelp your bluecurvetv app is so awful lately. Randomly stops playing and then when I resume it takes me to beginning of episode and there's no way to FF in the player! Wth? Internet on my end is fine so what gives? And why no ability to fast forward?