Shaw Outage Report in Delta, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Port Moody, Coquitlam, Surrey, Vancouver, Coquitlam, Port Coquitlam, Pitt Meadows, North Vancouver, Langley, Richmond, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Port Moody |
Wi-fi | |
| Coquitlam |
Wi-fi | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Vogel
(@PeterVogel) reported
@Shawhelp I have no iOS devices. This issue is so far affecting my Chromebook and my Android phone.
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MIKAËL
(@MSQUARED2_M2) reported
@ShawInfo your customer service is abhorrent! Spoke with Ramid in retention, and he was extremely rude. For the monthly $ customers pay, as well as being a customer for 11 years, this is beyond unacceptable. I think it is finally time to cut ties with your deplorable service.
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Matt Fougere
(@kickscootes) reported
@shawhelp your internet wont let me use it. I was trying to use it. I have enough problems. Your internet is unreliable.
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🤠 NavyBoy ⚓️
(@NavyBoy88) reported
All Shaw services down for over 8 hours in Calgary SW (Altador / Garrison Woods) …. @Shawhelp is absolutely useless for updates …. Best info coming from crew on site thru social media. Next update supposed to come an hour ago …. So glad I renewed for 2 years 🤢
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EricisFreezer 🏴☠️
(@EricisFreezer) reported
.@ShawInfo @Shawhelp Your internet is ******* dogshit and I will be switching to Telus very soon. Don't ask to help me nothing can be done to fix your garbage disconnecting bluecurve trash
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Matt Fougere
(@kickscootes) reported
@Shawhelp I unplugged your internet. It sucks because I was using it or trying to and I am already bothered. :( It just would not connect to anything from my search results. I don't care actually because my landlord is being a jerk and I am moving. It sucks how it makes me feel
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~sbc
(@southbranch114) reported
2 - @Shawhelp anyway cant access your site and dont wanna chase all over these cursed socials. is there anyway short of legal action to get ahold of a rep for a service fix or cancellation? still a phone number someplace? horrible long chase
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still paul
(@exfauxsure) reported
@Shawhelp been having trouble for the last hour with my internet. Are you guys down?
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Think B4U Tweet
(@IRaiseUFacts) reported
@Shawhelp how do you cancel future recordings from recording? Somehow my PVR keeps recording every upcoming Yankees games. I don’t want them recording and if you try to edit the upcoming one, CANCEL ALL UPCOMING recordings is t an option.
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Lana Lou
(@Lana_lou12) reported
@Shawhelp Are you having any internet issues in Silverwood Heights right now?