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Shaw outages and service status in Delta, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Delta, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 17, 10:56 PM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)
  • 1% E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Burnaby, North Vancouver, Langley, Coquitlam, Port Moody, Anmore, New Westminster, Richmond, Pitt Meadows, Port Coquitlam, and Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Surrey Total Blackout 1 day ago
Burnaby Internet 1 day ago
Vancouver Internet 2 days ago
Surrey Internet 2 days ago

Nearby cities with recent reports

Vancouver

23 recent signals

1 day ago
Surrey

10 recent signals

1 day ago
North Vancouver

4 recent signals

3 days ago
Burnaby

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • Vanderfluit
    Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • sheaC_3
    shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • jowdoof
    west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • danielaichler
    Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia

    @Shawhelp is there a tv outage in Vancouver at the moment?

  • TRempel604
    Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

  • mrslprime
    mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • AHMED__1095
    Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

  • ulilaue
    Uli Laue (@ulilaue) reported from Richmond, British Columbia

    @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

  • cloutier68
    Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • ScuderiaF1Pod
    Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia

    Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

  • ls69360
    Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • RussianTim61
    Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I will not delete this message until my problem resolves. @Shawhelp

  • PhilRidinBikes
    Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • jooooodooolp
    macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • stephenfung
    Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????

  • gfliverpool9966
    🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported

    @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

  • brandobrennan
    b ☾ (@brandobrennan) reported

    @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

  • cari_goncalves
    always smile 🇨🇦 (@cari_goncalves) reported

    @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

  • punkwich
    sarah (@punkwich) reported

    lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp how long will the Internet be down? My busiest day of the month