Shaw Outage Report in Delta, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Surrey, Port Coquitlam, Richmond, Coquitlam, North Vancouver, Langley, Coquitlam, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| New Westminster |
Internet | |
| Burnaby |
||
| Surrey |
Total Blackout | |
| Surrey |
TV | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
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Jennifer Kingsbury
(@JenniferKingsb6) reported
from
Port Moody, British Columbia
@Shawhelp Please fix it soon.
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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TylerG
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Niners North (Vancouver, BC)
(@NinersNorth) reported
from
Coquitlam, British Columbia
Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
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Steve Rowe 🇬🇧🇨🇦🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Conrad Au
(@ConradAu) reported
from
Coquitlam, British Columbia
@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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gord
(@mrgordos2121) reported
@Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp Yes we need help. We need help today. We’ve been waiting for a year. A year ago we were told there was flapping on the line. And it would get fixed. Nobody has ever come to fix it and we have been a squeaky wheel and it has not helped.
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CupChamps89
(@CupChamps89) reported
@Shawhelp hi my Shaw TV says there seems to be a problem then the code .. RDK-03032
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TVL
(@TurnerVonLefty) reported
@Shawhelp outage in 11800 block 230st Maple Ridge BC. Any news? tV, internet & home phone down
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp we need help. It’s been a year since we were told that work needed to be done on the line, at the pole. We are still waiting. We are paying for 1 gig every month and we get about 10% of that. We have all new gear. New router as suggested by your technician.
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp we have been told multiple times it’s a problem on the line. We are getting nowhere with your help center. Last guy didn’t show up for the appointment. We’ve replaced all the gear as suggested and it cost us a lot of money and we still have terrible Internet connection.
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Rob
(@Robleafs62) reported
@Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..
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Zeegers
(@ZeegersTV) reported
@Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.
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Jennifer *******
(@jcpollock) reported
Very upset about the total lack of Shaw internet since 11:00pm last night. And getting @Shawhelp has only resulted in them saying we agree you don’t have service. Someone is supposed to be working on it since 4am when I contacted them??? Total #FAIL #yyc
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp please can you help us. We have been waiting patiently. Each time I contact you you send me to your help centre or chat line and we get nowhere. They are very nice but they can’t help us. We need a crew to check the line on the road. We do not need a house call.