Shaw

Shaw Outage Report in Delta, British Columbia

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The latest reports from users having issues in Delta come from postal codes V4C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Delta, British Columbia 01/14/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Burnaby, Coquitlam, Port Coquitlam, Delta and Pitt Meadows.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaRichmond Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 204queen0574 🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported

    @Shawhelp @DiscoveryID Why is my TV constantly freezing when I watch Investigation Discovery. Is it the channel or my service?

  • BraddockMIA11 Atwood11 (@BraddockMIA11) reported

    @ShawInfo I bought a new build home that has older homes on both sides serviced by Shaw. How is it that houses on BOTH sides of my house can get shaw internet but you REFUSE to run the line to my house? Your agents seem completely baffled by this. Has it never happened?

  • premiamgmt Pension Fund Ombudsman (@premiamgmt) reported

    @Shawhelp internet and TV cut out and aren’t working in Lake Bonavista, Calgary. Please advise.

  • chriseditpost Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp Oh I need assistance. There is just no one able to help me.

  • 204queen0574 🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported

    @Shawhelp We're trying to fix it ourselves first. This happens ALL the time. We just tried the system refresh and it did nothing. Guess we'll turn it off and then back on again. 🙄

  • Riderpride639 Riderpride639 (@Riderpride639) reported

    @Shawhelp I'm already on with live chat support. Again. Not a very happy customer here.

  • 204queen0574 🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported

    @CanadianAngel77 @Shawhelp Well, I guess they have you by the ***** when you are under contact, huh? They refused to let my daughter out of her contract but she can't get service where she lives now. So they are essentially taking her money for nothing. That's bullshit.

  • mikeroycalg Mike Roy (@mikeroycalg) reported

    @Shawhelp I know you don't charge for them, but you do throttle data speeds so that it is impossible for people to actually get good service. Not everyone can afford the unlimited plan.

  • chriseditpost Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp My internet is not working. I’m very frustrated!

  • aaniaz Ahmad Niaz (@aaniaz) reported

    @Shawhelp hello, my home internet connection has been down all night and it’s 430 AM and it’s still down, can you please assist? #InternetDown