Shaw outages and service status in Delta, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Delta, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 11, 4:32 AM EDT.

Internet (64%)
Wi-fi (14%)
TV (13%)
Total Blackout (4%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
May 10, 2:20 PM EDT	0	0	0
May 10, 2:40 PM EDT	0	0	0
May 10, 3:00 PM EDT	0	0	0
May 10, 3:20 PM EDT	0	0	0
May 10, 3:40 PM EDT	0	0	0
May 10, 4:00 PM EDT	0	0	0
May 10, 4:20 PM EDT	0	0	0
May 10, 4:40 PM EDT	0	0	0
May 10, 5:00 PM EDT	0	0	0
May 10, 5:20 PM EDT	0	0	0
May 10, 5:40 PM EDT	0	0	0
May 10, 6:00 PM EDT	0	0	0
May 10, 6:20 PM EDT	0	0	0
May 10, 6:40 PM EDT	0	0	0
May 10, 7:00 PM EDT	0	0	0
May 10, 7:20 PM EDT	0	0	0
May 10, 7:40 PM EDT	0	0	0
May 10, 8:00 PM EDT	0	0	0
May 10, 8:20 PM EDT	0	0	0
May 10, 8:40 PM EDT	0	0	0
May 10, 9:00 PM EDT	0	0	0
May 10, 9:20 PM EDT	0	0	0
May 10, 9:40 PM EDT	0	0	0
May 10, 10:00 PM EDT	0	0	0
May 10, 10:20 PM EDT	0	0	0
May 10, 10:40 PM EDT	0	0	0
May 10, 11:00 PM EDT	0	0	0
May 10, 11:20 PM EDT	0	0	0
May 10, 11:40 PM EDT	0	0	0
May 11, 12:00 AM EDT	0	0	0
May 11, 12:20 AM EDT	0	0	0
May 11, 12:40 AM EDT	0	0	0
May 11, 1:00 AM EDT	0	0	0
May 11, 1:20 AM EDT	0	0	0
May 11, 1:40 AM EDT	0	0	0
May 11, 2:00 AM EDT	0	0	0
May 11, 2:20 AM EDT	0	0	0
May 11, 2:40 AM EDT	0	0	0
May 11, 3:00 AM EDT	0	0	0
May 11, 3:20 AM EDT	0	0	0
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Coquitlam, Port Moody, Anmore, New Westminster, Langley, Richmond, Burnaby, Pitt Meadows, Port Coquitlam, and Coquitlam.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

27 recent signals

10 hours ago

Surrey

10 recent signals

3 days ago

North Vancouver

1 recent signals

2 days ago

Coquitlam

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Tracy ترايسي (@tracyglennYVR) reported 2 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Robyn ⸸ Graves (@satanic__panic) reported 3 minutes ago from Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
Prairie Paul (@PaulDoroshenko) reported 4 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Don Hoglund (@randomdh) reported 8 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
Paul E. Marquis (@RiskManagerCa) reported 8 minutes ago from Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
Roland van Kaauwen (@DaddyR69) reported 10 minutes ago from Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
Michael Brimer (@IMBrimer) reported 27 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 33 minutes ago from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
Curtis (@Jones_NS99) reported 36 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
ABALI (@G_ABALI_S) reported 36 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Michael Brimer (@IMBrimer) reported 43 minutes ago from Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
Tazim Damji (@tazimdamji) reported 50 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
Stephanie 🍁 (@MyrtleCypress55) reported 53 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Rose Hillier (@rlhnyvr) reported 54 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
Jossana Haas (@jossanahaas) reported 55 minutes ago from Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
Yvonne Bray (@PSPilates) reported 55 minutes ago from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Jay Holtslander (@j_holtslander) reported 57 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Ashley Burr (@AshleyBurr_) reported 57 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
Ben (@bguanzon) reported 59 minutes ago from Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
Scuderia F1 Podcast (@ScuderiaF1Pod) reported 60 minutes ago from Coquitlam, British Columbia
@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Dave (@Danrek77) reported 4 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 8 minutes ago
@Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.
Guy_Barnabe (@GuyBarnabe) reported 11 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Chris (@PoCoello) reported 15 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
bc_2027 (@bc_2030_vision) reported 18 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
R@X (@RiseN_Guard) reported 20 minutes ago
@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 22 minutes ago
@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
HoopsfanAB (@ydfished) reported 24 minutes ago
@Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡
Mat Thomas (@EmptyUK) reported 26 minutes ago
@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 28 minutes ago
@Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.