Shaw

Shaw Outage Report in Delta, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Delta come from postal codes V4C and V4E.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Delta, British Columbia 05/28/2024 22:30

May 28: Problems at Shaw

Shaw is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Burnaby, Langley, Delta, Coquitlam, New Westminster, Richmond, Port Coquitlam, Port Moody, Pitt Meadows and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaSurrey E-mail
CanadaVancouver TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I will not delete this message until my problem resolves. @Shawhelp

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • parkerspucks Parker (@parkerspucks) reported from Surrey, British Columbia

    @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

  • cloutier68 Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • brynmw Bryn Morgan Williams (@brynmw) reported from Vancouver, British Columbia

    Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

  • rdhaliwal84 Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia

    @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

  • nicdex Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia

    @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • geekdad604 Tri (@geekdad604) reported from North Vancouver, British Columbia

    @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

  • steveleenow Steven Lee (@steveleenow) reported from Surrey, British Columbia

    @Shawhelp internet and cable are down in Surrey, British Columbia.

  • tazimdamji Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia

    @Shawhelp hi my modem seems to be down 😣

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FelixLaPoubelle RandomAngryCitizenX (@FelixLaPoubelle) reported

    Anybody else having problems with the @Sportsnet signal on Shaw? CBC too! Hey @Shawhelp time to express concern for the problems “I’m” having and ask me to DM you

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @Shawhelp @TELUSsupport Telus it looks like Shaw doesn’t want to help us. What can I do to switch my services. I got hung up on twice and treated so badly. Please help so i don’t need to continue with them

  • advid David (@advid) reported

    @Shawhelp what can you tell us about the cause of this outage?

  • mrrocknroll The REAL⚡MrRocknRoll⚡🇨🇦 (@mrrocknroll) reported

    @Shawhelp Hello.....seems to be issues in evergreen (SW Calgary) with the internet?

  • JenFrYrEyesOnly JMA (@JenFrYrEyesOnly) reported

    @Shawhelp @ShawInfo can someone help me find the Jubilee that was to be on tv tonight in EDMONTON 2030 or 830pm - What channel is it on if mom has shaw digital cable. Can you help us with this please ? I xant believe its not on more often today in Edmonton.

  • krista_brick Krista Brick (@krista_brick) reported

    @Shawinfo taking TWO weeks to send someone out to fix YOUR issue is inexcusable. My parents are missing the entire playoffs. They are seniors & watching hockey together (from separate provinces) is a treasured experience. You call that “customer service” ?? Disgusting.

  • soulreader Edward (@soulreader) reported

    @Shawhelp We have blue curve and when we try to rewind to look at something in a hockey game it is ridiculously hard. It was better 10 years ago plus we could pause and then play for slow motion. That is gone also. Please fix it

  • advid David (@advid) reported

    @Shawhelp Can you get that information for us? If that status page was able to refer to “the complexity of the outage” this morning, surely someone knows, right?

  • graystripegirl graystripegirl (@graystripegirl) reported

    @Shawhelp no cable for 3 days in Edmonton near Southgate. My husband has had Numerous chats with customer service (rude, condescending) If rebooting all 3 TVs 4+ times each does not help there is a problem. No additional help. Technician request denied. Still no cable.

  • RyanCreamore Ryan Alexander Creamore (@RyanCreamore) reported

    @Shawhelp I know. You’ve said the same thing to many others. As a remote employee, this is a ridiculous length for an outage and calls to question whether your breaching our agreement to provide the contracted service.