Shaw Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Port Coquitlam, Surrey, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	14 hours ago
Coquitlam	Internet	15 hours ago
Vancouver	Internet	24 hours ago
Port Coquitlam	E-mail	2 days ago
Surrey	Internet	3 days ago
Vancouver	Total Blackout	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Tyler, The Creator (@ItsTylerG_) reported 2 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  colored pencil (@singh_sp) reported 14 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 16 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  David Schreck (@StrategicThghts) reported 16 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 20 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

• 
  Ursula Maxwell Travels (@YouTravel) reported 22 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  Yvonne Bray (@PSPilates) reported 23 minutes ago from West End, British Columbia

  Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 25 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Muji (@AHMED__1095) reported 26 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  Crystall (@loop1277) reported 27 minutes ago from Vancouver, British Columbia

  @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

• 
  Haig Sakouyan (@haigtweets) reported 28 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Tyler, The Creator (@ItsTylerG_) reported 30 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Rose Hillier (@rlhnyvr) reported 33 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Michael Cuddihy (@Wbaz54) reported 39 minutes ago from Vancouver, British Columbia

  @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

• 
  Leandro Santos (@ls69360) reported 41 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 43 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

• 
  Andrew Cook (@andrewcook) reported 45 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  Don Hoglund (@randomdh) reported 47 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 50 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Uli Laue (@ulilaue) reported 51 minutes ago from Richmond, British Columbia

  @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oyelade Opeyemi (@IamPASQUEL) reported 5 minutes ago

  Hope @shawhelp knows internet has been down in Carrington NW Calgary for over 4hrs, when will it be back up?

• 
  Daryl Grunau (@ddgrunau) reported 7 minutes ago

  Two nights in a row, @Shawhelp router drops out and Blue curve modem lights flash orange. This morning it all worked again until now Anyone else in #yxe having issues?

• 
  Susan Berger (@SBergerYYC) reported 8 minutes ago

  @Shawhelp Do you have any ETA on when the Internet outage in Temple will be fixed? When a rough ETA would be helpful.

• 
  Deanna Cox (@deannaicox) reported 9 minutes ago

  Hey @Shawhelp you are about to lose my business. Day 3 of trying to move my service and the technician shows up and has no idea what he’s doing because the order was input wrong! Going over 4 hours of trying to get you to get this done. #poorservice

• 
  shane billy (@socbilly) reported 13 minutes ago

  @Shawhelp 3119 steqoye rd internet, home phone and cable is down

• 
  Daryl Grunau (@ddgrunau) reported 13 minutes ago

  Can confirm via @Shawhelp that known issue in our area (lawson) that is being worked on. Same issue happened at 10:15 last night. Hopefully tonight it’s fixed better than last night

• 
  John (@Cruisefan19) reported 20 minutes ago

  @Shawhelp Such poor customer service in Ontario. please consider another provider if you are looking at #shawinternet

• 
  John (@Cruisefan19) reported 24 minutes ago

  10 days to get a service tech from @shaw @ShawInfo. 10 days with no internet. If your family needs internet every day of the week then you should consider another provider. #poorservice #internet #lookelsewhere

• 
  Mike MacInnis (@Minnis_yyc) reported 25 minutes ago

  @Shawhelp Is there an outage in NE Calgary?

• 
  John (@Cruisefan19) reported 29 minutes ago

  @ShawInfo Please choose a different provider than Shaw. No internet for 10 days is unacceptable. There are others out there with better service.