Shaw outages and service status in Delta, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Delta, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Jul 27, 8:26 PM EDT.

Internet (67%)
Wi-fi (12%)
TV (12%)
E-mail (6%)
Total Blackout (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Jul 27, 9:00 AM EDT	0	0	0
Jul 27, 9:20 AM EDT	0	0	0
Jul 27, 9:40 AM EDT	0	0	0
Jul 27, 10:00 AM EDT	0	0	0
Jul 27, 10:20 AM EDT	0	0	0
Jul 27, 10:40 AM EDT	0	0	0
Jul 27, 11:00 AM EDT	0	0	0
Jul 27, 11:20 AM EDT	0	0	0
Jul 27, 11:40 AM EDT	0	0	0
Jul 27, 12:00 PM EDT	0	0	0
Jul 27, 12:20 PM EDT	0	0	0
Jul 27, 12:40 PM EDT	0	0	0
Jul 27, 1:00 PM EDT	0	0	0
Jul 27, 1:20 PM EDT	0	0	0
Jul 27, 1:40 PM EDT	0	0	0
Jul 27, 2:00 PM EDT	0	0	0
Jul 27, 2:20 PM EDT	0	0	0
Jul 27, 2:40 PM EDT	0	0	0
Jul 27, 3:00 PM EDT	0	0	0
Jul 27, 3:20 PM EDT	0	0	0
Jul 27, 3:40 PM EDT	0	0	0
Jul 27, 4:00 PM EDT	0	0	0
Jul 27, 4:20 PM EDT	0	0	0
Jul 27, 4:40 PM EDT	0	0	0
Jul 27, 5:00 PM EDT	0	0	0
Jul 27, 5:20 PM EDT	0	0	0
Jul 27, 5:40 PM EDT	0	0	0
Jul 27, 6:00 PM EDT	0	0	0
Jul 27, 6:20 PM EDT	0	0	0
Jul 27, 6:40 PM EDT	0	0	0
Jul 27, 7:00 PM EDT	0	0	0
Jul 27, 7:20 PM EDT	0	0	0
Jul 27, 7:40 PM EDT	0	0	0
Jul 27, 8:00 PM EDT	0	0	0
Jul 27, 8:20 PM EDT	0	0	0
Jul 27, 8:40 PM EDT	0	0	0
Jul 27, 9:00 PM EDT	0	0	0
Jul 27, 9:20 PM EDT	0	0	0
Jul 27, 9:40 PM EDT	0	0	0
Jul 27, 10:00 PM EDT	0	0	0
Jul 27, 10:20 PM EDT	0	0	0
Jul 27, 10:40 PM EDT	0	0	0
Jul 27, 11:00 PM EDT	0	0	0
Jul 27, 11:20 PM EDT	0	0	0
Jul 27, 11:40 PM EDT	0	0	0
Jul 28, 12:00 AM EDT	0	0	0
Jul 28, 12:20 AM EDT	0	0	0
Jul 28, 12:40 AM EDT	0	0	0
Jul 28, 1:00 AM EDT	0	0	0
Jul 28, 1:20 AM EDT	0	0	0
Jul 28, 1:40 AM EDT	0	0	0
Jul 28, 2:00 AM EDT	0	0	0
Jul 28, 2:20 AM EDT	0	0	0
Jul 28, 2:40 AM EDT	0	0	0
Jul 28, 3:00 AM EDT	0	0	0
Jul 28, 3:20 AM EDT	0	0	0
Jul 28, 3:40 AM EDT	0	0	0
Jul 28, 4:00 AM EDT	0	0	0
Jul 28, 4:20 AM EDT	0	0	0
Jul 28, 4:40 AM EDT	0	0	0
Jul 28, 5:00 AM EDT	0	0	0
Jul 28, 5:20 AM EDT	0	0	0
Jul 28, 5:40 AM EDT	0	0	0
Jul 28, 6:00 AM EDT	0	0	0
Jul 28, 6:20 AM EDT	0	0	0
Jul 28, 6:40 AM EDT	0	0	0
Jul 28, 7:00 AM EDT	0	0	0
Jul 28, 7:20 AM EDT	0	0	0
Jul 28, 7:40 AM EDT	0	0	0
Jul 28, 8:00 AM EDT	0	0	0
Jul 28, 8:20 AM EDT	0	0	0
Jul 28, 8:40 AM EDT	0	0	0
Jul 28, 9:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Richmond, Langley, Coquitlam, Burnaby, Port Moody, New Westminster, and Anmore.

City	Problem Type	Report Time
Vancouver	E-mail	13 hours ago
Surrey	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
North Vancouver	Total Blackout	2 days ago
Vancouver	TV	2 days ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Vancouver

24 recent signals

13 hours ago

Surrey

7 recent signals

2 days ago

North Vancouver

5 recent signals

2 days ago

Richmond

1 recent signals

4 days ago

Langley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Nicolas Dextraze (@nicdex) reported 32 seconds ago from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
Prairie Paul (@PaulDoroshenko) reported 33 seconds ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Steve Tripp (@StevenCTripp) reported 5 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Curtis (@Jones_NS99) reported 7 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Chad Rissanen (@chadrissanen) reported 8 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Mariano D (@marianodss) reported 8 minutes ago from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
Jeff Thorlacius (@jthor099) reported 10 minutes ago from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
Prairie Paul (@PaulDoroshenko) reported 10 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
Tyler, The Creator (@ItsTylerG_) reported 12 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
Travel by Rempel (@TRempel604) reported 12 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Stephanie 🍁 (@MyrtleCypress55) reported 19 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Raj Dhaliwal (@rdhaliwal84) reported 21 minutes ago from Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
Stephen Fung (@stephenfung) reported 23 minutes ago from Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
Travel by Rempel (@TRempel604) reported 23 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Ursula Maxwell Travels (@YouTravel) reported 27 minutes ago from Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
Ashley Burr (@AshleyBurr_) reported 28 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
Andrew Christopher (@ACmusic_10) reported 32 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Chris Falskow (@falskow) reported 39 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Alfred Kolowrat (@Alfieak) reported 43 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Yvonne Bray (@PSPilates) reported 48 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Guzzzi (@__guzzzzi) reported 1 minute ago
@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
bc_2027 (@bc_2025_vision) reported 2 minutes ago
@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
Alex Deggs (@Alex_Deggs) reported 4 minutes ago
@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important
Drimint (@RisenRealm) reported 4 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Bella Bee  (@SmileyYYC) reported 8 minutes ago
@Shawhelp internet down #NW
Don T Beakunt (@truebusterflash) reported 10 minutes ago
@Shawhelp As an fyi, Xfinity stream is not working
Ugabug (@MaryPChipman) reported 12 minutes ago
@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
Vandelay Industries Inc. (@Mowgz_1) reported 13 minutes ago
@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
Bella Bee  (@SmileyYYC) reported 13 minutes ago
WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
Quinn Mason MD (@boondocksdoc) reported 14 minutes ago
@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.