Shaw Outage Report in Delta, British Columbia
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The latest reports from users having issues in Delta come from postal codes V4G and V4C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Port Moody, Langley, Richmond, Burnaby, New Westminster, Coquitlam, Coquitlam, Port Coquitlam, Delta and White Rock.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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D Mac. (@macrae_donnie) reported from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Yvonne Bray (@PSPilates) reported from West End, British Columbia
@Shawhelp Blue curve not working once again
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Allan 2022 (@Festive_Fong) reported from Richmond, British Columbia
@Shawhelp Help me !
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Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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mrslprime (@mrslprime) reported from Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
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Marc Nolet (@fedex182) reported from Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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rc edwards (@rebeccaedwardsc) reported
@Shawhelp What is up with your wifi? For the amount I pay each month I expect your wifi to be working. It’s pathetically slow and glitchy. I expect a discount on my next bill.
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mr kaswa (@mrkaswa) reported
@Shawhelp for like the 5th time since I've had your internet based TV a Stingray channel, Retro 506 Central City area of Surrey, is out of synch by about two seconds (video ahead of sound). I won't be giving my account or unplug/reset anything as it's never been "my" issue.
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Daryl Grunau (@ddgrunau) reported
@Shawhelp A quick google and appears many pages of threads on Shaw support forums of people having issues. Mine just worked longer than some it seems. Guess I’ll be looking at alternatives
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Jeff Thorlacius (@jthor099) reported
Hey @Shawhelp, I can't get the @Netflix app to work on my #BluecurveTV. It says entering 3rd party app but doesn't connect. Worked fine last night. Suggestions for a fix?
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SaviRocks (@Savi4Rock) reported
@Shawhelp Hey folks, is there a reason that my internet connection would be 'pulsing' up and down as far as my connectivity level? It never completely dies, just lags to a stranglehold before coming back up.
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Adi lally (@adifood1234) reported
@cynthiiaaxo_ @Shawhelp Ya you can leave with Telus but the service isn’t great. I left Telus because the internet would cut out a lot tv barley ever worked. With Shaw everything has been working fine don’t get me started with @TELUSsupport agents.
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Dave Nicholson 🇨🇦🖖☕🐱 (@AxeMoose) reported
@Shawhelp I contacted you the other day saying my Shaw 600 was only going 200. Well seems fast (dot) com is the issue. I've tried 3 other speed tests and they all have me between 610 and 630 on multiple tests. Interesting.
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𝕿𝖍𝖔𝖒𝖆𝖘·王 🍁 (@iChinadian) reported
@Shawhelp Stupid question, but it postage paid for on the Canada Post labels? Also, do you want your Motorola DCT700 and DCX3400 back? The DCX3400 is a free rental for a Pace Summit.
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SO-Jays - Mystique B (@JaysBringItON) reported
@Shawhelp I need a PS5 please, and a reduction on my internet cost as I have never seen 600mbs
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Kathy B (@kathica63) reported
@ShawInfo Nice that your loyalty department hangs up on customers who are asking what you will do for us when you keep sending us crap equity at keeps turn itself off.