Shaw outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Anmore, Surrey, Langley, Richmond, Port Moody, Burnaby, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	TV	1 hour ago
North Vancouver	Internet	4 hours ago
Vancouver	Internet	8 hours ago
Vancouver	Internet	10 hours ago
Vancouver	Internet	22 hours ago
Anmore	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Jas bindra (@officialMrJasB) reported 6 minutes ago from Surrey, British Columbia

  @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

• 
  shea (@sheaC_3) reported 10 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Bryn Morgan Williams (@brynmw) reported 10 minutes ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Tyler, The Creator (@ItsTylerG_) reported 14 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Steve Tripp (@StevenCTripp) reported 15 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Doug Corbett (@corbettdoug) reported 17 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Scuderia F1 Podcast (@ScuderiaF1Pod) reported 18 minutes ago from Coquitlam, British Columbia

  Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 23 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  Michelle Carter (she,her,hers) (@Britbirdvancity) reported 24 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

• 
  ABALI (@G_ABALI_S) reported 25 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  Greg McDonald🇨🇦 (@5150GmacSays) reported 28 minutes ago from Langley, British Columbia

  @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

• 
  BdblE (@MsYouDoYou) reported 30 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Travel by Rempel (@TRempel604) reported 30 minutes ago from Vancouver, British Columbia

  Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

• 
  Roland van Kaauwen (@DaddyR69) reported 38 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Tyler, The Creator (@ItsTylerG_) reported 41 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Steven Lee (@steveleenow) reported 48 minutes ago from Surrey, British Columbia

  @Shawhelp internet and cable are down in Surrey, British Columbia.

• 
  Gaurav Sharma (@GauravS19496069) reported 51 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  Alex McRoberts (@webtwozero) reported 54 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  Robyn ⸸ Graves (@satanic__panic) reported 58 minutes ago from Surrey, British Columbia

  @Shawhelp Surrey wifi seems to be completely down just heads up

• 
  Ben (@bguanzon) reported 60 minutes ago from Surrey, British Columbia

  @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 6 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  Don T Beakunt (@truebusterflash) reported 8 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  R@X (@RiseN_Guard) reported 11 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  HoopsfanAB (@ydfished) reported 11 minutes ago

  @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

• 
  Mr. C (@Me_Caramidaru) reported 12 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Curtis Tomiuk (@TomiukCurtis) reported 15 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 18 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  TC-VAN (@RageGeist) reported 19 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  OC_2030 (@oc_2030_vision) reported 22 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.