Shaw

Shaw Outage Report in Delta, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Delta, British Columbia 02/20/2026 14:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Vancouver, North Vancouver, Langley, Richmond, Port Moody, Coquitlam, Burnaby, New Westminster, Coquitlam and Port Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaPitt Meadows TV
CanadaSurrey Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • ItsTylerG_ TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • SSAHI80 Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • hcartet Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • IndoHoops IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • kimc555 Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • regattabred Mark Thirtle (@regattabred) reported from North Vancouver, British Columbia

    So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FRAPnation Cayleb (@FRAPnation) reported

    @Shawhelp in mission bc, my Ethernet and wifi is dropping every couple of minutes and it says it’s having trouble with the dns server any info

  • BestCornerCa BestCorner.ca (@BestCornerCa) reported

    I am about 10 years with #Shaw internet, paying about $67CAD/month for internet 10. @Novusnow came to our building offering $40CAD/month for internet 100. I called Shaw service asking for a competitive offer. They are not interested, and are fine me to quit. @ShawInfo @Shawhelp

  • somarketingjay fullysending.eth (@somarketingjay) reported

    @Shawhelp @HeatherLoughra8 The solution to my internet being out is to look and see if your website is telling me it's out? Kyle, you should hire heather. I bet this new account following 1 person with 0 followers would be a great fit.

  • Inkdeath Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    Our internet is constantly going down @Shawhelp, and it's been spotty and random for weeks now. Resetting our router doesn't help.

  • LindaSmithShpk LindaSmithShpk (@LindaSmithShpk) reported

    @Shawhelp @ahung I'm having the exact same issue in Sherwood Park, AB, and it's on ALL my boxes, not just one. PVR doesn't work either...better check again Shaw, cause it sounds like a problem on your end. #notourfault

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @shawhelp 90 min on the phone with your call center to be told the modem needs replacing, will take 2 days to get a modem in Calgary, 3 days for a technician, that Shaw has no one who addresses customer concerns & no option to pick up a modem. Worst customer service ever.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp Already had issues like this fixed recently so thinking this is an issue on your end since other people are having the same issue as me when this alert comes across. We don’t like on the same area even.

  • moverguy Dennis 🇨🇦 Living the Dream (@moverguy) reported

    @bc_news_addict @Shawhelp Not in Vancou either. Total shut down. Wow. Following Rogers trend I guess

  • ArnettK DeplorableCanadian 🇨🇦 (@ArnettK) reported

    @ahung @Shawhelp Do you you have a wireless box? I'm having the same problem here in Lethbridge!

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @Shawhelp @shawhelp @shawinfo No resolution on this. Important for remote workers to be aware of Shaw’s poor service levels. Offline for 3 days in Shaw’s home base not okay.