Shaw Outage Report in Delta, British Columbia
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The latest reports from users having issues in Delta come from postal codes V4C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Burnaby, Surrey, Port Coquitlam, Vancouver, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Coquitlam, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
TV | |
| Surrey |
Internet | |
| Port Coquitlam |
Internet | |
| Vancouver |
Total Blackout | |
| Burnaby |
Internet | |
| Surrey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Sonny Sahi
(@SSAHI80) reported
from
Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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IndoHoops Canada
(@IndoHoops) reported
from
Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Jennifer Kingsbury
(@JenniferKingsb6) reported
from
Port Moody, British Columbia
@Shawhelp Please fix it soon.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Poppy
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
@TELUSsupport Nope, gave up trying. Intermittent issues all evening. When will #WestVan get the reliability of #PureFibre? Time to finally give up and switch to @shawhelp?
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Stanley Q Woodvine
(@sqwabb) reported
@StanPP7 Apropos of nothing, I couldn't help but notice this morning that one instance (in the 1400 block W Broadway) of the free #ShawGo #WiFi that @Shawhelp rolled out last March -- to help everyone "work remotely" -- was gone. #Vancouver
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Dan LaRocque
(@upyourmedia) reported
@Shawhelp That never helps, that's why they call me. 1000 MB of space is simply not enough. Gmail offers 10 GB, Telus offers 15 GB. Hard drive space is cheap.
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y u u k i
(@xoYUUK1) reported
@Shawhelp your internet sucks, your customer service sucks and your internet is worst than dogwater.
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Danger Us
(@Dangerzoneus) reported
@Shawhelp This is on your side. Worked with a Customer Service rep for 90 minutes and she said there’s nothing you can do about your own company. Looks like it might be time to switch to Bell.
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CookenTV
(@TvCooken) reported
@Shawhelp Hard to tell you what my favourite video game is when ping to all the game servers is still over 100 for a majority of those in Edmonton due to the routing. So gaming for all of us sucks right now. Not to mention the lag.
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Vivian Low
(@wisteriavoyage) reported
@Shawhelp my internet is down for 24 hours and I receive no signal on my modem. There’s no help received from the rep except telling me there’s power outage. All power outage has been restored and I can see my neighbor’s shaw modem is up but not mine. Please HELP!!!!!
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Dave Prestage
(@lTOX1Cl) reported
@Shawhelp no internet for the last 75 mins or so in North Van. Any outage to report?
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Andy Roberts
(@scaryfish) reported
Signed up with Shaw Internet on March 10th. Turns out they don't service our building and the account should never have been set up. Wasted an hour on the phone and half a day off work. And *I* had to call Shaw to initiate the refund. AWFUL customer service. @ShawInfo @Shawhelp
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Riley
(@RileyCalgary) reported
@Shawhelp I think there is an outage in Oakridge. There are a few people without internet in our community.