Shaw outages and service status in Delta, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Delta, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 28, 2:53 PM EDT.

Internet (69%)
Wi-fi (13%)
TV (10%)
Total Blackout (6%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
May 27, 3:20 PM EDT	0	0	0
May 27, 3:40 PM EDT	0	0	0
May 27, 4:00 PM EDT	0	0	0
May 27, 4:20 PM EDT	0	0	0
May 27, 4:40 PM EDT	0	0	0
May 27, 5:00 PM EDT	0	0	0
May 27, 5:20 PM EDT	0	0	0
May 27, 5:40 PM EDT	0	0	0
May 27, 6:00 PM EDT	0	0	0
May 27, 6:20 PM EDT	0	0	0
May 27, 6:40 PM EDT	0	0	0
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0
May 28, 3:00 AM EDT	0	0	0
May 28, 3:20 AM EDT	0	0	0
May 28, 3:40 AM EDT	0	0	0
May 28, 4:00 AM EDT	0	0	0
May 28, 4:20 AM EDT	0	0	0
May 28, 4:40 AM EDT	0	0	0
May 28, 5:00 AM EDT	0	0	0
May 28, 5:20 AM EDT	0	0	0
May 28, 5:40 AM EDT	0	0	0
May 28, 6:00 AM EDT	0	0	0
May 28, 6:20 AM EDT	0	0	0
May 28, 6:40 AM EDT	0	0	0
May 28, 7:00 AM EDT	0	0	0
May 28, 7:20 AM EDT	0	0	0
May 28, 7:40 AM EDT	0	0	0
May 28, 8:00 AM EDT	0	0	0
May 28, 8:20 AM EDT	0	0	0
May 28, 8:40 AM EDT	0	0	0
May 28, 9:00 AM EDT	0	0	0
May 28, 9:20 AM EDT	0	0	0
May 28, 9:40 AM EDT	0	0	0
May 28, 10:00 AM EDT	0	0	0
May 28, 10:20 AM EDT	0	0	0
May 28, 10:40 AM EDT	0	0	0
May 28, 11:00 AM EDT	0	0	0
May 28, 11:20 AM EDT	0	0	0
May 28, 11:40 AM EDT	0	0	0
May 28, 12:00 PM EDT	0	0	0
May 28, 12:20 PM EDT	0	0	0
May 28, 12:40 PM EDT	0	0	0
May 28, 1:00 PM EDT	0	0	0
May 28, 1:20 PM EDT	0	0	0
May 28, 1:40 PM EDT	0	0	0
May 28, 2:00 PM EDT	0	0	0
May 28, 2:20 PM EDT	0	0	0
May 28, 2:40 PM EDT	0	0	0
May 28, 3:00 PM EDT	0	0	0
May 28, 3:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Langley, Surrey, Vancouver, Coquitlam, Burnaby, North Vancouver, Port Moody, Anmore, New Westminster, Richmond, Pitt Meadows, and Port Coquitlam.

City	Problem Type	Report Time
Langley	Internet	41 minutes ago
Surrey	Internet	7 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

12 hours ago

Surrey

3 recent signals

7 hours ago

Langley

1 recent signals

41 minutes ago

Coquitlam

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Rosario (@DekeyPetey40) reported 8 minutes ago from Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
Chad Rissanen (@chadrissanen) reported 11 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Travis Hill (@triple_aardvark) reported 13 minutes ago from Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
Tyler, The Creator (@ItsTylerG_) reported 16 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Travis Hill (@triple_aardvark) reported 17 minutes ago from Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
Alfred Kolowrat (@Alfieak) reported 20 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Raj Dhaliwal (@rdhaliwal84) reported 21 minutes ago from Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
Travel by Rempel (@TRempel604) reported 22 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Quinn Mell-Cobb (@QuinnMellCobb) reported 24 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
Heist (@TheHeistMonkey) reported 27 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 30 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
mike blackmon (@MikeyBlackmon) reported 31 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Monique Cloutier (@cloutier68) reported 38 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Cheryl B. 🇨🇦 (@CherylPrior1) reported 38 minutes ago from Langley, British Columbia
@Shawhelp Why is cable down in Langley?
Andrew Cook (@andrewcook) reported 45 minutes ago from Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
Chris Falskow (@falskow) reported 47 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
ABALI (@G_ABALI_S) reported 47 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Scuderia F1 Podcast (@ScuderiaF1Pod) reported 49 minutes ago from Coquitlam, British Columbia
@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.
Anne (@pambh65) reported 53 minutes ago from Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
Ashley Burr (@AshleyBurr_) reported 58 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ugabug (@MaryPChipman) reported 57 seconds ago
@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.
'Nucknation (@surrey1111) reported 2 minutes ago
@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
bc_2027 (@bc_2025_vision) reported 3 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
Dave (@Danrek77) reported 8 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
j@stW@tching (@j4stW4tching) reported 9 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
southpaw (@southpaws05) reported 9 minutes ago
@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
Tyler ❄☕☃ (@Valomir) reported 13 minutes ago
@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 13 minutes ago
@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago
@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
Arnold K (Taylor's Version) (@aroc88) reported 16 minutes ago
@Shawhelp Nothing has been updated since 1248pm. This sucks.