Shaw Outage Report in Delta, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Vancouver, Coquitlam, Port Coquitlam, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 9 hours ago |
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Internet | 19 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Jossana Haas (@jossanahaas) reported from Vancouver, British ColumbiaShame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia@Shawhelp hi i wonder i always has problem with my bills
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Mariano D (@marianodss) reported from Burnaby, British Columbia@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Chris Simpson (@chris_e_simpson) reported from North Vancouver, British ColumbiaDarn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
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Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaSuper annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Stephen Fung (@stephenfung) reported from Coquitlam, British ColumbiaHey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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Russian Tim (@RussianTim61) reported from Vancouver, British Columbia@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British ColumbiaHey @Shawhelp is internet down in poco?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
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Constance Van Horne (@cmvanhorne) reportedOK - nothing but headaches with telecommunications companies in Northern Alberta - @ShawInfo your technician is wonderful fixing my Dad’s satellite tv - but now I need to call customer service to buy a new package before the tv works? My Dad is paying for service - provide it!
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Ken Jones (@Stormblind1654) reported@Shawhelp internet and cable went down about 20 minutes ago now. Who do I contact to resolve this quickly?
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Pat (@goopat2) reported@trishlaw55 @Shawhelp No it’s still not working. Apparently it has something to do with an iOS update and they are working on it? I checked with Shaw again on Nov 13 and the Tech wasn’t aware of the problem so I don’t think it’s a priority.
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Ken Jones (@Stormblind1654) reported@Shawhelp internet, wifi, and cable went out 20 minutes ago. Don't resets on everything, and everything is down. Who do I contact?
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Ron Wozniak (@murphy2232) reported@MyPetalHeart @ShawInfo Yesterday I was on hold for 1 45 and finally gave up. Never gave me a call back option
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My_fake_account (@raywhitebc) reported from Chilliwack, British Columbia@Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.
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DJ Andy Murphy (@djandymurphy) reportedHey @Shawhelp - why does my connection in Deep Cove constantly drop out? I can't see evidence of it loosing sync on the modem, just complete outage of internet as if a gateway has failed.
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Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
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renzo - miguel (@migsisrenzo) reportedlol @Shawhelp why ur wifi so bad.