Shaw outages and service status in Delta, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw generated 1 outage signal in the last 24 hours around Delta, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Sep 17, 8:31 PM EDT.

Internet (70%)
Wi-fi (13%)
TV (8%)
E-mail (6%)
Total Blackout (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Sep 17, 7:40 AM EDT	0	0	0
Sep 17, 8:00 AM EDT	0	0	0
Sep 17, 8:20 AM EDT	0	0	0
Sep 17, 8:40 AM EDT	0	0	0
Sep 17, 9:00 AM EDT	0	0	0
Sep 17, 9:20 AM EDT	0	0	0
Sep 17, 9:40 AM EDT	0	0	0
Sep 17, 10:00 AM EDT	0	0	0
Sep 17, 10:20 AM EDT	0	0	0
Sep 17, 10:40 AM EDT	0	0	0
Sep 17, 11:00 AM EDT	0	0	0
Sep 17, 11:20 AM EDT	0	0	0
Sep 17, 11:40 AM EDT	0	0	0
Sep 17, 12:00 PM EDT	0	0	0
Sep 17, 12:20 PM EDT	0	0	0
Sep 17, 12:40 PM EDT	0	0	0
Sep 17, 1:00 PM EDT	0	0	0
Sep 17, 1:20 PM EDT	0	0	0
Sep 17, 1:40 PM EDT	0	0	0
Sep 17, 2:00 PM EDT	0	0	0
Sep 17, 2:20 PM EDT	0	0	0
Sep 17, 2:40 PM EDT	0	0	0
Sep 17, 3:00 PM EDT	0	0	0
Sep 17, 3:20 PM EDT	0	0	0
Sep 17, 3:40 PM EDT	0	0	0
Sep 17, 4:00 PM EDT	0	0	0
Sep 17, 4:20 PM EDT	0	0	0
Sep 17, 4:40 PM EDT	0	0	0
Sep 17, 5:00 PM EDT	0	0	0
Sep 17, 5:20 PM EDT	0	0	0
Sep 17, 5:40 PM EDT	0	0	0
Sep 17, 6:00 PM EDT	0	0	0
Sep 17, 6:20 PM EDT	0	0	0
Sep 17, 6:40 PM EDT	0	0	0
Sep 17, 7:00 PM EDT	0	0	0
Sep 17, 7:20 PM EDT	0	0	0
Sep 17, 7:40 PM EDT	0	0	0
Sep 17, 8:00 PM EDT	0	0	0
Sep 17, 8:20 PM EDT	0	0	0
Sep 17, 8:40 PM EDT	0	0	0
Sep 17, 9:00 PM EDT	0	0	0
Sep 17, 9:20 PM EDT	0	0	0
Sep 17, 9:40 PM EDT	0	0	0
Sep 17, 10:00 PM EDT	0	0	0
Sep 17, 10:20 PM EDT	0	0	0
Sep 17, 10:40 PM EDT	0	0	0
Sep 17, 11:00 PM EDT	0	0	0
Sep 17, 11:20 PM EDT	0	0	0
Sep 17, 11:40 PM EDT	0	0	0
Sep 18, 12:00 AM EDT	0	0	0
Sep 18, 12:20 AM EDT	0	0	0
Sep 18, 12:40 AM EDT	0	0	0
Sep 18, 1:00 AM EDT	0	0	0
Sep 18, 1:20 AM EDT	0	0	0
Sep 18, 1:40 AM EDT	0	0	0
Sep 18, 2:00 AM EDT	0	0	0
Sep 18, 2:20 AM EDT	0	0	0
Sep 18, 2:40 AM EDT	0	0	0
Sep 18, 3:00 AM EDT	0	0	0
Sep 18, 3:20 AM EDT	0	0	0
Sep 18, 3:40 AM EDT	0	0	0
Sep 18, 4:00 AM EDT	0	0	0
Sep 18, 4:20 AM EDT	0	0	0
Sep 18, 4:40 AM EDT	0	0	0
Sep 18, 5:00 AM EDT	0	0	0
Sep 18, 5:20 AM EDT	0	0	0
Sep 18, 5:40 AM EDT	0	0	0
Sep 18, 6:00 AM EDT	0	0	0
Sep 18, 6:20 AM EDT	0	0	0
Sep 18, 6:40 AM EDT	0	0	0
Sep 18, 7:00 AM EDT	0	0	0
Sep 18, 7:20 AM EDT	0	0	0
Sep 18, 7:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, Coquitlam, New Westminster, Burnaby, North Vancouver, Anmore, Richmond, and Port Moody.

City	Problem Type	Report Time
Vancouver	Internet	11 hours ago
Vancouver	Internet	1 day ago
Surrey	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

11 hours ago

Surrey

7 recent signals

1 day ago

Langley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Uli Laue (@ulilaue) reported 38 seconds ago from Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
Tyler, The Creator (@ItsTylerG_) reported 9 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Andrew Cook (@andrewcook) reported 14 minutes ago from Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
Nicolas Dextraze (@nicdex) reported 14 minutes ago from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
Chris Falskow (@falskow) reported 16 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Moke (@mykeymause) reported 17 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
ABALI (@G_ABALI_S) reported 22 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Rob Grey (@rgrey1) reported 22 minutes ago from Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
D Mac. (@macrae_donnie) reported 22 minutes ago from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
Don Hoglund (@randomdh) reported 23 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
Prairie Paul (@PaulDoroshenko) reported 28 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
Scuderia F1 Podcast (@ScuderiaF1Pod) reported 29 minutes ago from Coquitlam, British Columbia
Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.
Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 34 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
Tracy ترايسي (@tracyglennYVR) reported 35 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Raj Dhaliwal (@rdhaliwal84) reported 41 minutes ago from Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
Stephen Fung (@stephenfung) reported 45 minutes ago from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
Monique Cloutier (@cloutier68) reported 50 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Yvonne Bray (@PSPilates) reported 51 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
Paul E. Marquis (@RiskManagerCa) reported 60 minutes ago from Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

axishairsalons.com (@axishairsalons) reported 4 minutes ago
@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
Ron McNeil (@DzynrRon) reported 4 minutes ago
@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
Guy_Barnabe (@GuyBarnabe) reported 5 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
OC_2030 (@oc_2030_vision) reported 8 minutes ago
@Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …
bc_2027 (@bc_2025_vision) reported 8 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 9 minutes ago
@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
Lori Bird (@lorianebird) reported 10 minutes ago
@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
Jonathan Mason (@masonstcc) reported 11 minutes ago
My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.
Michelle Valancius (@howyougo) reported 15 minutes ago
Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
bc_2027 (@bc_2030_vision) reported 19 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.