Shaw outages and service status in Delta, British Columbia

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Shaw generated 4 outage signals in the last 24 hours around Delta, including 4 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 28, 3:07 PM EDT.

Internet (66%)
TV (14%)
Wi-fi (11%)
Total Blackout (4%)
E-mail (3%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0
Apr 29, 1:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, New Westminster, Langley, Richmond, Anmore, Coquitlam, Burnaby, North Vancouver, Pitt Meadows, Port Coquitlam, Coquitlam, and Port Moody.

City	Problem Type	Report Time
Vancouver	Wi-fi	10 hours ago
Surrey	Internet	12 hours ago
Surrey	Wi-fi	21 hours ago
Vancouver	Internet	21 hours ago
New Westminster	TV	1 day ago
Vancouver	Internet	1 day ago

Nearby cities with recent reports

Vancouver

15 recent signals

10 hours ago

Surrey

6 recent signals

12 hours ago

Langley

2 recent signals

2 days ago

New Westminster

1 recent signals

1 day ago

Richmond

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

D Mac. (@macrae_donnie) reported 10 minutes ago from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
Danielle Aichler (@danielaichler) reported 17 minutes ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Uli Laue (@ulilaue) reported 20 minutes ago from Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
Bryn Morgan Williams (@brynmw) reported 23 minutes ago from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
Rob Grey (@rgrey1) reported 23 minutes ago from Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
Alfred Kolowrat (@Alfieak) reported 23 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
mike blackmon (@MikeyBlackmon) reported 28 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
RitchWorld (@RitchWorld) reported 29 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Julia Davis (@JuliaHZD) reported 33 minutes ago from West End, British Columbia
@Shawhelp Is there an outage in Vancouver right now?
Scuderia F1 Podcast (@ScuderiaF1Pod) reported 38 minutes ago from Coquitlam, British Columbia
Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.
Mariano D (@marianodss) reported 45 minutes ago from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
Colin Rose (@ColinRose) reported 48 minutes ago from Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
BdblE (@MsYouDoYou) reported 49 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
ABALI (@G_ABALI_S) reported 52 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Stephanie 🍁 (@MyrtleCypress55) reported 52 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Jeff Thorlacius (@jthor099) reported 52 minutes ago from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
Michael Brimer (@IMBrimer) reported 53 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
Travel by Rempel (@TRempel604) reported 56 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 58 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 60 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

AndorianIP(AiP)🐍 (@AndorianIP) reported 7 minutes ago
@Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.
b ☾ (@brandobrennan) reported 16 minutes ago
@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
Drimint (@RisenRealm) reported 18 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Eden☦️ (@eden14900) reported 18 minutes ago
@Shawhelp Outage issues in north haven
southpaw (@southpaws05) reported 20 minutes ago
@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
Magictastical Rubber Duck (@ShoujoRukiia) reported 26 minutes ago
@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.
Drimint (@RisenRealm) reported 28 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Mat Thomas (@EmptyUK) reported 32 minutes ago
@Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?
b ☾ (@brandobrennan) reported 35 minutes ago
@Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??
Ender (@Endfx11) reported 37 minutes ago
@Shawhelp is there an outage in East Saskatoon right now?