Shaw outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Langley, Surrey, Coquitlam, New Westminster, Burnaby, North Vancouver, Anmore, Richmond, and Port Moody.

City	Problem Type	Report Time
Vancouver	E-mail	17 hours ago
Vancouver	Internet	17 hours ago
Langley	TV	1 day ago
Vancouver	Internet	1 day ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Tracy ترايسي (@tracyglennYVR) reported 2 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 11 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Scuderia F1 Podcast (@ScuderiaF1Pod) reported 15 minutes ago from Coquitlam, British Columbia

  @Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.

• 
  Doug Corbett (@corbettdoug) reported 15 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Prairie Paul (@PaulDoroshenko) reported 27 minutes ago from Vancouver, British Columbia

  Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

• 
  Ashley Burr (@AshleyBurr_) reported 29 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Yvonne Bray (@PSPilates) reported 33 minutes ago from West End, British Columbia

  @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

• 
  Paul E. Marquis (@RiskManagerCa) reported 34 minutes ago from Vancouver, British Columbia

  @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

• 
  Michelle Carter (she,her,hers) (@Britbirdvancity) reported 34 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

• 
  Jas bindra (@officialMrJasB) reported 35 minutes ago from Surrey, British Columbia

  @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

• 
  Raj Dhaliwal (@rdhaliwal84) reported 35 minutes ago from Surrey, British Columbia

  @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

• 
  Moke (@mykeymause) reported 38 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  BdblE (@MsYouDoYou) reported 40 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Steven Lee (@steveleenow) reported 41 minutes ago from Surrey, British Columbia

  @Shawhelp internet and cable are down in Surrey, British Columbia.

• 
  Jay Holtslander (@j_holtslander) reported 42 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Prairie Paul (@PaulDoroshenko) reported 43 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  mrslprime (@mrslprime) reported 49 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  RitchWorld (@RitchWorld) reported 51 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Sean Vanderfluit (@Vanderfluit) reported 52 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  Heist (@TheHeistMonkey) reported 59 minutes ago from Surrey, British Columbia

  @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Mason (@masonstcc) reported 2 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  D (@superdaddoo) reported 6 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  TheDog (@rockiedogg) reported 7 minutes ago

  @shawhelp was does the golf channel break down and freeze every weekday from 12:00 to 3:00 Starts stops freezes and than sorry we are having trouble try again later ??

• 
  Guy_Barnabe (@GuyBarnabe) reported 10 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  OC_2030 (@oc_2030_vision) reported 10 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  bc_2027 (@bc_2025_vision) reported 12 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Sanjeev Lal (@Sanjeev_Lal72) reported 12 minutes ago

  @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 16 minutes ago

  @Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.

• 
  Ugabug (@MaryPChipman) reported 17 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  stacey brotzel (@staceybrotzel) reported 18 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.