Shaw outages and service status in Delta, British Columbia

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Shaw generated 4 outage signals in the last 24 hours around Delta, including 4 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Jul 25, 12:26 AM EDT.

Internet (69%)
TV (10%)
Wi-fi (9%)
E-mail (6%)
Total Blackout (6%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Jul 24, 1:00 PM EDT	0	0	0
Jul 24, 1:20 PM EDT	0	0	0
Jul 24, 1:40 PM EDT	0	0	0
Jul 24, 2:00 PM EDT	0	0	0
Jul 24, 2:20 PM EDT	0	0	0
Jul 24, 2:40 PM EDT	0	0	0
Jul 24, 3:00 PM EDT	0	0	0
Jul 24, 3:20 PM EDT	0	0	0
Jul 24, 3:40 PM EDT	0	0	0
Jul 24, 4:00 PM EDT	0	0	0
Jul 24, 4:20 PM EDT	0	0	0
Jul 24, 4:40 PM EDT	0	0	0
Jul 24, 5:00 PM EDT	0	0	0
Jul 24, 5:20 PM EDT	0	0	0
Jul 24, 5:40 PM EDT	0	0	0
Jul 24, 6:00 PM EDT	0	0	0
Jul 24, 6:20 PM EDT	0	0	0
Jul 24, 6:40 PM EDT	0	0	0
Jul 24, 7:00 PM EDT	0	0	0
Jul 24, 7:20 PM EDT	0	0	0
Jul 24, 7:40 PM EDT	0	0	0
Jul 24, 8:00 PM EDT	0	0	0
Jul 24, 8:20 PM EDT	0	0	0
Jul 24, 8:40 PM EDT	0	0	0
Jul 24, 9:00 PM EDT	0	0	0
Jul 24, 9:20 PM EDT	0	0	0
Jul 24, 9:40 PM EDT	0	0	0
Jul 24, 10:00 PM EDT	0	0	0
Jul 24, 10:20 PM EDT	0	0	0
Jul 24, 10:40 PM EDT	0	0	0
Jul 24, 11:00 PM EDT	0	0	0
Jul 24, 11:20 PM EDT	0	0	0
Jul 24, 11:40 PM EDT	0	0	0
Jul 25, 12:00 AM EDT	0	0	0
Jul 25, 12:20 AM EDT	0	0	0
Jul 25, 12:40 AM EDT	0	0	0
Jul 25, 1:00 AM EDT	0	0	0
Jul 25, 1:20 AM EDT	0	0	0
Jul 25, 1:40 AM EDT	0	0	0
Jul 25, 2:00 AM EDT	0	0	0
Jul 25, 2:20 AM EDT	0	0	0
Jul 25, 2:40 AM EDT	0	0	0
Jul 25, 3:00 AM EDT	0	0	0
Jul 25, 3:20 AM EDT	0	0	0
Jul 25, 3:40 AM EDT	0	0	0
Jul 25, 4:00 AM EDT	0	0	0
Jul 25, 4:20 AM EDT	0	0	0
Jul 25, 4:40 AM EDT	0	0	0
Jul 25, 5:00 AM EDT	0	0	0
Jul 25, 5:20 AM EDT	0	0	0
Jul 25, 5:40 AM EDT	0	0	0
Jul 25, 6:00 AM EDT	0	0	0
Jul 25, 6:20 AM EDT	0	0	0
Jul 25, 6:40 AM EDT	0	0	0
Jul 25, 7:00 AM EDT	0	0	0
Jul 25, 7:20 AM EDT	0	0	0
Jul 25, 7:40 AM EDT	0	0	0
Jul 25, 8:00 AM EDT	0	0	0
Jul 25, 8:20 AM EDT	0	0	0
Jul 25, 8:40 AM EDT	0	0	0
Jul 25, 9:00 AM EDT	0	0	0
Jul 25, 9:20 AM EDT	0	0	0
Jul 25, 9:40 AM EDT	0	0	0
Jul 25, 10:00 AM EDT	0	0	0
Jul 25, 10:20 AM EDT	0	0	0
Jul 25, 10:40 AM EDT	0	0	0
Jul 25, 11:00 AM EDT	0	0	0
Jul 25, 11:20 AM EDT	0	0	0
Jul 25, 11:40 AM EDT	0	0	0
Jul 25, 12:00 PM EDT	0	0	0
Jul 25, 12:20 PM EDT	0	0	0
Jul 25, 12:40 PM EDT	0	0	0
Jul 25, 1:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Richmond, Langley, Coquitlam, Burnaby, Port Moody, New Westminster, and Anmore.

City	Problem Type	Report Time
Surrey	Internet	13 hours ago
Surrey	Internet	14 hours ago
Vancouver	Internet	16 hours ago
Surrey	Internet	21 hours ago
North Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

27 recent signals

16 hours ago

Surrey

6 recent signals

13 hours ago

North Vancouver

4 recent signals

2 days ago

Richmond

1 recent signals

2 days ago

Langley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Chad Rissanen (@chadrissanen) reported 43 seconds ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
BdblE (@MsYouDoYou) reported 4 minutes ago from Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
Yvonne Bray (@PSPilates) reported 9 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
amu (@Amu3188) reported 9 minutes ago from Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
Julia Davis (@JuliaHZD) reported 11 minutes ago from West End, British Columbia
@Shawhelp Is there an outage in Vancouver right now?
Travel by Rempel (@TRempel604) reported 14 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Alex McRoberts (@webtwozero) reported 15 minutes ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
BdblE (@MsYouDoYou) reported 21 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
Heist (@TheHeistMonkey) reported 23 minutes ago from Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
Alfred Kolowrat (@Alfieak) reported 25 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Sean Vanderfluit (@Vanderfluit) reported 33 minutes ago from Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
Curtis (@Jones_NS99) reported 34 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Alan Alilo (@AliloAlan) reported 42 minutes ago from Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
Travis Hill (@triple_aardvark) reported 47 minutes ago from Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
Chris Simpson (@chris_e_simpson) reported 50 minutes ago from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
Thomas Gautreau (@TomGautreau) reported 51 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Allan 2022 (@Festive_Fong) reported 51 minutes ago from Richmond, British Columbia
@Shawhelp Help me !
Michael Brimer (@IMBrimer) reported 55 minutes ago from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 56 minutes ago from Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
Jas bindra (@officialMrJasB) reported 58 minutes ago from Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lindsay I.R Wiebe (@LindsayWiebeRD) reported 1 minute ago
@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
Jonathan Mason (@masonstcc) reported 2 minutes ago
My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.
Alex Deggs (@Alex_Deggs) reported 3 minutes ago
@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
Release the files (@BlackBlazeE) reported 9 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
Matthew Johnson (@McJohnson922) reported 13 minutes ago
@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
bc_2027 (@bc_2025_vision) reported 15 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
Guy_Barnabe (@GuyBarnabe) reported 18 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
southpaw (@southpaws05) reported 23 minutes ago
@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
Guy_Barnabe (@GuyBarnabe) reported 24 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…