Shaw

Shaw Outage Report in Delta, British Columbia

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The latest reports from users having issues in Delta come from postal codes V4C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Delta, British Columbia 12/13/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Vancouver, Burnaby, Coquitlam, Langley, New Westminster, Richmond, North Vancouver, Port Coquitlam, Pitt Meadows and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Internet
CanadaSurrey Internet
CanadaSurrey Internet
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RealRobbDoyle Robb Doyle (@RealRobbDoyle) reported

    How bad is #shaw? In 2 days of being a new mobile customer: incoming calls are being told my line is disconnected; the 4g/lte is roaming in my own home - and when it works its worse than dialup. I was lied to about visual voice mail by 2 reps. Cs has been a joke. @Shawhelp

  • _gracieb_ Gracie (@_gracieb_) reported

    @ShawInfo @Shawhelp - wifi signal is horrible, yet again... do I need to set right next to the modem just to get a decent wifi? It’s not like I live in a mansion.

  • PegFrenchy Frenchy-in-the-Peg (@PegFrenchy) reported

    Why do I stay with #Shaw @Shawhelp. Another night of ****** internet, random gateway rebooting and VOD not working

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Good afternoon Shaw :). Our landline doesn’t seem to be working is there an outage?.

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    @Shawhelp I AM UNDEFEATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 I DID IT Y'ALL WITHOUT @Shawhelp'S HELP I DID IT, A GIRL DID THAT, IT'S REBOOTING, AND THE SCREEN SHOWS THE MENU, AND THE LIST OF RECORDED SHOWS, AND I DID THIS STUFF, ALL ON MY OWN OH HELL YEAH

  • rianson Bob Ianson (@rianson) reported

    @ShawInfo how about a tweet advising customers of your phone issues?

  • 10lbBeltBuckle Canadian Greg. (@10lbBeltBuckle) reported

    @Shawhelp Any phone disruptions to phone service in the lowermainland BC Jacoby? I’m dropping calls at work and when I tried to call Shaw business from my cell. That call dropped too.

  • chaosinabox Mark Cappis (@chaosinabox) reported

    Well, there’s a $25 rental fee down the drain. Halfway through #GodzillaVsKong and Shaw shits the bed. No Internet...no cable...nothing. @Shawhelp, what’s up in Westlock?

  • samodb1 Slingin Sammy (@samodb1) reported

    @Shawhelp R4A 4A1, West Paul Mb., cable and internet outage since approx 4:20p.m.. ETA on when service might be restored?

  • CDAinsworth Chris Ainsworth (@CDAinsworth) reported

    I've had more dropped calls and poor/no reception with Bell in the last year than all my years with them. We got our daughter on with @ShawInfo (Shaw mobile) for a fraction of the cost and she often has better reception than me.