Shaw outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Surrey, Port Moody, New Westminster, North Vancouver, Anmore, Coquitlam, Richmond, and Langley.

City	Problem Type	Report Time
Vancouver	Internet	6 hours ago
Vancouver	Internet	7 hours ago
Burnaby	Internet	10 hours ago
Surrey	Internet	1 day ago
Vancouver	TV	1 day ago
Surrey	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Bryn Morgan Williams (@brynmw) reported 25 seconds ago from Vancouver, British Columbia

  Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

• 
  Michael Brimer (@IMBrimer) reported 1 minute ago from Vancouver, British Columbia

  @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

• 
  Prairie Paul (@PaulDoroshenko) reported 5 minutes ago from Vancouver, British Columbia

  Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

• 
  Prairie Paul (@PaulDoroshenko) reported 9 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  Heist (@TheHeistMonkey) reported 9 minutes ago from Surrey, British Columbia

  @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 14 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

• 
  Moke (@mykeymause) reported 15 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Don Hoglund (@randomdh) reported 26 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Doug Corbett (@corbettdoug) reported 28 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  AdrianC (@Vancity_AC) reported 34 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Michael Brimer (@IMBrimer) reported 35 minutes ago from Vancouver, British Columbia

  @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

• 
  Travel by Rempel (@TRempel604) reported 36 minutes ago from Vancouver, British Columbia

  @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

• 
  Andrew Cook (@andrewcook) reported 36 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 37 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Julia Davis (@JuliaHZD) reported 45 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage in Vancouver right now?

• 
  Tyler, The Creator (@ItsTylerG_) reported 51 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 52 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Marlow 🇨🇦🇺🇦 (@Marlow22) reported 56 minutes ago from Vancouver, British Columbia

  @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

• 
  Rose Hillier (@rlhnyvr) reported 56 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 58 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynelle (@Bogey_Putt) reported 4 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  Heldy (@HeldyCarvalho) reported 4 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Drimint (@RisenRealm) reported 8 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Heldy (@HeldyCarvalho) reported 10 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  Anne (@anelame) reported 17 minutes ago

  @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness

• 
  Don T Beakunt (@truebusterflash) reported 18 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  Jenn (@jskapin) reported 20 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  Kathryn Taylor (@katinedmonton) reported 20 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service