Shaw outages and service status in Delta, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Delta, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Jul 17, 1:02 PM EDT.

Internet (67%)
Wi-fi (11%)
Total Blackout (10%)
TV (9%)
E-mail (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Jul 17, 4:40 AM EDT	0	0	0
Jul 17, 5:00 AM EDT	0	0	0
Jul 17, 5:20 AM EDT	0	0	0
Jul 17, 5:40 AM EDT	0	0	0
Jul 17, 6:00 AM EDT	0	0	0
Jul 17, 6:20 AM EDT	0	0	0
Jul 17, 6:40 AM EDT	0	0	0
Jul 17, 7:00 AM EDT	0	0	0
Jul 17, 7:20 AM EDT	0	0	0
Jul 17, 7:40 AM EDT	0	0	0
Jul 17, 8:00 AM EDT	0	0	0
Jul 17, 8:20 AM EDT	0	0	0
Jul 17, 8:40 AM EDT	0	0	0
Jul 17, 9:00 AM EDT	0	0	0
Jul 17, 9:20 AM EDT	0	0	0
Jul 17, 9:40 AM EDT	0	0	0
Jul 17, 10:00 AM EDT	0	0	0
Jul 17, 10:20 AM EDT	0	0	0
Jul 17, 10:40 AM EDT	0	0	0
Jul 17, 11:00 AM EDT	0	0	0
Jul 17, 11:20 AM EDT	0	0	0
Jul 17, 11:40 AM EDT	0	0	0
Jul 17, 12:00 PM EDT	0	0	0
Jul 17, 12:20 PM EDT	0	0	0
Jul 17, 12:40 PM EDT	0	0	0
Jul 17, 1:00 PM EDT	0	0	0
Jul 17, 1:20 PM EDT	0	0	0
Jul 17, 1:40 PM EDT	0	0	0
Jul 17, 2:00 PM EDT	0	0	0
Jul 17, 2:20 PM EDT	0	0	0
Jul 17, 2:40 PM EDT	0	0	0
Jul 17, 3:00 PM EDT	0	0	0
Jul 17, 3:20 PM EDT	0	0	0
Jul 17, 3:40 PM EDT	0	0	0
Jul 17, 4:00 PM EDT	0	0	0
Jul 17, 4:20 PM EDT	0	0	0
Jul 17, 4:40 PM EDT	0	0	0
Jul 17, 5:00 PM EDT	0	0	0
Jul 17, 5:20 PM EDT	0	0	0
Jul 17, 5:40 PM EDT	0	0	0
Jul 17, 6:00 PM EDT	0	0	0
Jul 17, 6:20 PM EDT	0	0	0
Jul 17, 6:40 PM EDT	0	0	0
Jul 17, 7:00 PM EDT	0	0	0
Jul 17, 7:20 PM EDT	0	0	0
Jul 17, 7:40 PM EDT	0	0	0
Jul 17, 8:00 PM EDT	0	0	0
Jul 17, 8:20 PM EDT	0	0	0
Jul 17, 8:40 PM EDT	0	0	0
Jul 17, 9:00 PM EDT	0	0	0
Jul 17, 9:20 PM EDT	0	0	0
Jul 17, 9:40 PM EDT	0	0	0
Jul 17, 10:00 PM EDT	0	0	0
Jul 17, 10:20 PM EDT	0	0	0
Jul 17, 10:40 PM EDT	0	0	0
Jul 17, 11:00 PM EDT	0	0	0
Jul 17, 11:20 PM EDT	0	0	0
Jul 17, 11:40 PM EDT	0	0	0
Jul 18, 12:00 AM EDT	0	0	0
Jul 18, 12:20 AM EDT	0	0	0
Jul 18, 12:40 AM EDT	0	0	0
Jul 18, 1:00 AM EDT	0	0	0
Jul 18, 1:20 AM EDT	0	0	0
Jul 18, 1:40 AM EDT	0	0	0
Jul 18, 2:00 AM EDT	0	0	0
Jul 18, 2:20 AM EDT	0	0	0
Jul 18, 2:40 AM EDT	0	0	0
Jul 18, 3:00 AM EDT	0	0	0
Jul 18, 3:20 AM EDT	0	0	0
Jul 18, 3:40 AM EDT	0	0	0
Jul 18, 4:00 AM EDT	0	0	0
Jul 18, 4:20 AM EDT	0	0	0
Jul 18, 4:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Coquitlam, Burnaby, Port Moody, New Westminster, Anmore, Richmond, and Langley.

City	Problem Type	Report Time
Surrey	Internet	16 hours ago
Vancouver	Internet	3 days ago
North Vancouver	TV	3 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

3 days ago

Surrey

2 recent signals

16 hours ago

North Vancouver

1 recent signals

3 days ago

Coquitlam

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Mariano D (@marianodss) reported 39 seconds ago from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
BdblE (@MsYouDoYou) reported 1 minute ago from Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
Vanessa (@VNSSAWBSTR) reported 2 minutes ago from Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
colored pencil (@singh_sp) reported 2 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Tyler, The Creator (@ItsTylerG_) reported 4 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
Parker (@parkerspucks) reported 10 minutes ago from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
Ursula Maxwell Travels (@YouTravel) reported 22 minutes ago from Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
Tyler, The Creator (@ItsTylerG_) reported 24 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
ABALI (@G_ABALI_S) reported 24 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Uli Laue (@ulilaue) reported 25 minutes ago from Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
Jessy (@CoachDhillon) reported 29 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Farzad's Barber Shop (@BarbersRBetter) reported 30 minutes ago from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
Rosario (@DekeyPetey40) reported 30 minutes ago from Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
Jay Holtslander (@j_holtslander) reported 38 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
mrslprime (@mrslprime) reported 39 minutes ago from Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
Jossana Haas (@jossanahaas) reported 42 minutes ago from Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
Alan Alilo (@AliloAlan) reported 43 minutes ago from Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
Chris Falskow (@falskow) reported 53 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Doug Corbett (@corbettdoug) reported 54 minutes ago from Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
Michael Cuddihy (@Wbaz54) reported 55 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Vanessa (@Noosiekins) reported 2 minutes ago
@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
Release the files (@BlackBlazeE) reported 6 minutes ago
Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
Bri (@cyberqt) reported 9 minutes ago
@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)
Jason Silver (@Da_Big_Dogg) reported 10 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Guy_Barnabe (@GuyBarnabe) reported 11 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
bc_2027 (@bc_2030_vision) reported 11 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
Dave (@Danrek77) reported 17 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 26 minutes ago
@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
CHC 16 (@CHCMike) reported 28 minutes ago
@Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage
Guy_Barnabe (@GuyBarnabe) reported 28 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…