Shaw Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Port Coquitlam, Surrey, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	30 minutes ago
Coquitlam	Internet	1 hour ago
Vancouver	Internet	10 hours ago
Port Coquitlam	E-mail	2 days ago
Surrey	Internet	2 days ago
Vancouver	Total Blackout	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Yvonne Bray (@PSPilates) reported 22 seconds ago from West End, British Columbia

  @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 4 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  RitchWorld (@RitchWorld) reported 9 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Sean Vanderfluit (@Vanderfluit) reported 12 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  Peter Meiszner (@PeterMeiszner) reported 32 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  mrslprime (@mrslprime) reported 34 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  Manpreet Suhi (@ManpreetSuhi) reported 35 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Jeff Thorlacius (@jthor099) reported 37 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  Prairie Paul (@PaulDoroshenko) reported 40 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  Yvonne Bray (@PSPilates) reported 40 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

• 
  Allan 2022 (@Festive_Fong) reported 42 minutes ago from Richmond, British Columbia

  @Shawhelp Help me !

• 
  Alex McRoberts (@webtwozero) reported 42 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  Marc Nolet (@fedex182) reported 44 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  Andie Stewart (@Andiecamille) reported 45 minutes ago from Vancouver, British Columbia

  @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

• 
  Danielle Aichler (@danielaichler) reported 48 minutes ago from Shaughnessy, British Columbia

  @Shawhelp is there a tv outage in Vancouver at the moment?

• 
  D Mac. (@macrae_donnie) reported 50 minutes ago from Vancouver, British Columbia

  @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 52 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  Sean Vanderfluit (@Vanderfluit) reported 52 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  RitchWorld (@RitchWorld) reported 54 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  Ashley Burr (@AshleyBurr_) reported 56 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bri (@cyberqt) reported 3 minutes ago

  @Shawhelp When will I see a credit only bill for over a day outage?

• 
  Clarice Wolfson (@cdn_wolf) reported 5 minutes ago

  @Shawhelp there is an outage of internet / wifi in the Cougar Ridge area of Calgary…any ideas when it will be back online???

• 
  ***** (@WillyGrant) reported 6 minutes ago from Edmonton, Alberta

  I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

• 
  Cory Galloway (@thesimpleg5) reported 8 minutes ago

  Come on @Shawhelp! You've been down all day (Calgary) with 3 updates that tell us very little. What's going on?

• 
  Werner Wortmann (@werwortmann) reported 8 minutes ago

  @cdn_wolf @Shawhelp Same problem

• 
  Robert Slade (@rslade) reported 13 minutes ago

  @Shawhelp Well, that didn't work last time: why should it work this time? The technical team seems to be surprisingly non-technical. (Also pig slow.)

• 
  Doug Hyde (@dougy200) reported 14 minutes ago

  @Shawhelp Good evening. Shaw is currently down in South Surrey BC and I am unable to find out an estimate when service might be resumed. Can you offer any advice? Thanks.

• 
  Evan Lloyd (@EvanLloyd183) reported 14 minutes ago

  @Shawhelp Fix the wifi by the end of the night mt

• 
  Michael Ryan (@michaeltryan74) reported 17 minutes ago

  @Shawhelp Is there an issue with the BlueCurve guide. Says it isn’t responding and I cannot change the channel.

• 
  user668572 (@user668572) reported 19 minutes ago

  @Shawhelp internet has been down in cougar ridge for over 4 hours! What is going on!