Shaw Outage Report in Delta, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Shaw
Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Delta, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Coquitlam, Langley, Coquitlam, Richmond, Port Moody, Port Coquitlam, Pitt Meadows, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
TV | |
| North Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Curtis
(@Jones_NS99) reported
from
North Vancouver, British Columbia
Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?
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Marlow 🇨🇦🇺🇦
(@Marlow22) reported
from
Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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Curtis
(@Jones_NS99) reported
from
North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
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Robyn ⸸ Graves
(@satanic__panic) reported
from
Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Danielle Aichler
(@danielaichler) reported
from
Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
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Julia Davis
(@JuliaHZD) reported
from
West End, British Columbia
@Shawhelp Is there an outage in Vancouver right now?
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⌖ Osha'to-Chris⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Gaurav Sharma
(@GauravS19496069) reported
from
Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
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Jas bindra
(@officialMrJasB) reported
from
Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ron
(@CaptainRonnie48) reported
@Shawhelp service is down in Shawnessy
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AnotherPrairieDweller
(@APrairieDweller) reported
So, we upgraded our @ShawInfo wifi plan, and now we get worse service. At the same rough time, every single night, the network craps out.
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Todd
(@Todd_316) reported
@Shawhelp the Shaw guide is not showing the Summerslam PPV on the WWE Network channel Saturday Aug 21, there’s a PPV from last year listed instead. Please get an updated guide from the provider ASAP
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ceationepic
(@ceationepic1) reported
@Shawhelp It’s a terrible customer service ? I have issue with blue curve ? I call customer service ,I am still waiting ! My internet have problem since 4 years they can’t fixed.I am always disconnected when I start using .pay over 150$ get terrible internet service it’s ridiculous
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Todd Jackson
(@Therealtjackson) reported
@Shawhelp I have been on hold with business support for 30 mins, I have reset the power on the modem(hitron) and the @ is not lighting up. this is a business account.
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@creatornorth
(@creatornorth) reported
@ShawInfo Those are not details - I am a shaw wifi and I have NEVER been able to access free. Your information is S.hit. Do better
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jaxsaid 🐌
(@jaxsaid) reported
We have no Internet until Monday afternoon because @Shawhelp is literally the worst company ever and doesn't test their ****** modems before switching you to a plan that your working modem won't support and then refusing to revert it back. Telus is getting all my money.
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David London
(@DavidLondon10) reported
@Shawhelp although your outage page says otherwise, my lack of internet and phone suggests that there is an outage in edmonton. Is there an estimated repair time?
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Todd Jackson
(@Therealtjackson) reported
@Shawhelp outage in Valley Ridge?? #calgary no phone, no internet .... second time today.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp 7pm and my service is still out this is poor waste of my phone data