Shaw

Shaw Outage Report in Delta, British Columbia

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The latest reports from users having issues in Delta come from postal codes V4C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Delta, British Columbia 05/13/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Pitt Meadows, Burnaby, New Westminster, Coquitlam, Langley, North Vancouver, Cloverdale, Richmond, Delta and Port Coquitlam.

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City Problem Type Report Time
CanadaSurrey E-mail
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • StevenCTripp Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatFunHouseGal 🇨🇦 Erin Kucharski (née Hoffman) (@ThatFunHouseGal) reported

    @Shawhelp hi there. 20+ yr customer here. Had to cancel my value plan as I needed to sell my house unexpectedly. I had 1 year left. According to cancellation terms - $20/month plus@outstanding bill. That is $240 + my outstanding bill of $150= $390 + tax (cont) 1/2

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp Your webmail portal is not working. Not just for me but others too. "Unable to communicate with login server". Yet Shaw insists nothing is wrong 😡

  • RandyGlhs60 Randy (@RandyGlhs60) reported

    @Shawhelp Shaw wifi down all day Sherwood Park Ab., anyone else??

  • LadyDuskcaller Katherine Stevens 💉💉💉 (@LadyDuskcaller) reported

    @Shawhelp No timers are set and correct me if I'm I'm wrong; but wouldn't a timer turn off access and not slow it down?

  • HemmerlingLaura Laura Hemmerling (@HemmerlingLaura) reported

    @Shawhelp is there a problem in Stony Plain, AB? Connection is dropping intermittently.

  • Nrthern_Lights Lights (@Nrthern_Lights) reported

    @Shawhelp Been 12 hours abouts on no wifi in Surrey BC on your service. Any idea when this might be fixed?

  • PunkBobNoPants Patrick O'Donnell (@PunkBobNoPants) reported

    @Shawhelp your techs are just awful. Just hook a modem up and leave while insulting my parents. Sounds like you guys hire the best and brightest. Over the last 5 years, Shaw customer support has taken a giant leap forward into a giant pile of manure. Do better.

  • akaNanette jeepette (@akaNanette) reported

    My @Shawhelp internet is down in SE Edmonton. Anyone else? Need to be online for a work meeting after lunch. Tried restarting a few times.

  • rfranzen Ricardo Franzen (@rfranzen) reported

    @Shawhelp What's wrong with the internet service today? Are you letting interns mess with network configs? Internet is extremely unstable in Calgary downtown (6st SW)

  • KeiraMarie_Leia babyhair mcgee 🌱 (@KeiraMarie_Leia) reported

    @Shawhelp We’ve been waiting for a call back from the company for four days because you “can’t find the source of the problem”. We’ve contacted higher management through personal connections.