Shaw Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Port Coquitlam, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	7 hours ago
Vancouver	Internet	1 day ago
Coquitlam	Internet	1 day ago
Vancouver	Internet	1 day ago
Port Coquitlam	E-mail	3 days ago
Surrey	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  RitchWorld (@RitchWorld) reported 48 seconds ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  Prairie Paul (@PaulDoroshenko) reported 4 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  Danielle Aichler (@danielaichler) reported 6 minutes ago from Shaughnessy, British Columbia

  @Shawhelp is there a tv outage in Vancouver at the moment?

• 
  Alex McRoberts (@webtwozero) reported 8 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 13 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  Marc Nolet (@fedex182) reported 13 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  Jeff Thorlacius (@jthor099) reported 14 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  Sean Vanderfluit (@Vanderfluit) reported 15 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  BdblE (@MsYouDoYou) reported 16 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Yvonne Bray (@PSPilates) reported 17 minutes ago from West End, British Columbia

  @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

• 
  RitchWorld (@RitchWorld) reported 19 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Yvonne Bray (@PSPilates) reported 24 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

• 
  Andie Stewart (@Andiecamille) reported 28 minutes ago from Vancouver, British Columbia

  @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

• 
  Manpreet Suhi (@ManpreetSuhi) reported 28 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  BdblE (@MsYouDoYou) reported 28 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Allan 2022 (@Festive_Fong) reported 39 minutes ago from Richmond, British Columbia

  @Shawhelp Help me !

• 
  BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  Sean Vanderfluit (@Vanderfluit) reported 49 minutes ago from Richmond, British Columbia

  @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

• 
  Ashley Burr (@AshleyBurr_) reported 51 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Peter Meiszner (@PeterMeiszner) reported 58 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadaguy (@Canadaguy4) reported 5 minutes ago

  @ShawInfo ITS MIGHT BE TIME FOR A CHANGE OF TV ..SHAW DISCONNECTED ME FOR BEING 2 DAY LATE ON MONTHLY BILL AND SHAW NEVER HAS REAL PEOPLE TO TALK TO ... JUST A USELESS BOTT

• 
  Keith (@Keith07414048) reported 6 minutes ago

  @Shawhelp so why is there no one available 24/7 for issues. this is NOT good customer service.

• 
  Silena (@SMARADIO) reported 7 minutes ago

  @wildrose76 @Shawhelp Very strange! Hopefully the team is working to fix this!

• 
  Lina Hage (@thelinahage) reported 8 minutes ago

  @awoolsey31 @ShawInfo Double the bill and half the service!

• 
  marley (@marleytweet2) reported 8 minutes ago

  @Shawhelp outage in Edmonton? Please confirm ASAP

• 
  Ken Chorney (@chorndogg) reported 12 minutes ago from Calgary, Alberta

  @Shawhelp we have no signal. There is a message with the code XRE-03121.

• 
  marley (@marleytweet2) reported 12 minutes ago

  @Shawhelp is there an outage in Edmonton?

• 
  Alan (@aches63) reported 12 minutes ago

  @shawhelp Is there a cable outage in Cougar Ridge area of Calgary? Just get a message on the TV saying "not subscribed to this channel" on all channels. Tried booting the PVR but still no TV. Internet is ok.

• 
  Cathy (@cathylynn64) reported 13 minutes ago

  @Shawhelp I'm in Red Deer, I have no tv service

• 
  Ivanna_justamom*Not A Bot*🇨🇦 (@VapinSquirrel) reported 14 minutes ago

  @Shawhelp TV services down. Have done the unplug, wait 30 sec. plug back in, still nothing.