Shaw outages and service status in Delta, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Delta, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Jul 25, 12:26 AM EDT.

Internet (70%)
Wi-fi (9%)
TV (9%)
E-mail (6%)
Total Blackout (6%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Jul 24, 7:40 PM EDT	0	0	0
Jul 24, 8:00 PM EDT	0	0	0
Jul 24, 8:20 PM EDT	0	0	0
Jul 24, 8:40 PM EDT	0	0	0
Jul 24, 9:00 PM EDT	0	0	0
Jul 24, 9:20 PM EDT	0	0	0
Jul 24, 9:40 PM EDT	0	0	0
Jul 24, 10:00 PM EDT	0	0	0
Jul 24, 10:20 PM EDT	0	0	0
Jul 24, 10:40 PM EDT	0	0	0
Jul 24, 11:00 PM EDT	0	0	0
Jul 24, 11:20 PM EDT	0	0	0
Jul 24, 11:40 PM EDT	0	0	0
Jul 25, 12:00 AM EDT	0	0	0
Jul 25, 12:20 AM EDT	0	0	0
Jul 25, 12:40 AM EDT	0	0	0
Jul 25, 1:00 AM EDT	0	0	0
Jul 25, 1:20 AM EDT	0	0	0
Jul 25, 1:40 AM EDT	0	0	0
Jul 25, 2:00 AM EDT	0	0	0
Jul 25, 2:20 AM EDT	0	0	0
Jul 25, 2:40 AM EDT	0	0	0
Jul 25, 3:00 AM EDT	0	0	0
Jul 25, 3:20 AM EDT	0	0	0
Jul 25, 3:40 AM EDT	0	0	0
Jul 25, 4:00 AM EDT	0	0	0
Jul 25, 4:20 AM EDT	0	0	0
Jul 25, 4:40 AM EDT	0	0	0
Jul 25, 5:00 AM EDT	0	0	0
Jul 25, 5:20 AM EDT	0	0	0
Jul 25, 5:40 AM EDT	0	0	0
Jul 25, 6:00 AM EDT	0	0	0
Jul 25, 6:20 AM EDT	0	0	0
Jul 25, 6:40 AM EDT	0	0	0
Jul 25, 7:00 AM EDT	0	0	0
Jul 25, 7:20 AM EDT	0	0	0
Jul 25, 7:40 AM EDT	0	0	0
Jul 25, 8:00 AM EDT	0	0	0
Jul 25, 8:20 AM EDT	0	0	0
Jul 25, 8:40 AM EDT	0	0	0
Jul 25, 9:00 AM EDT	0	0	0
Jul 25, 9:20 AM EDT	0	0	0
Jul 25, 9:40 AM EDT	0	0	0
Jul 25, 10:00 AM EDT	0	0	0
Jul 25, 10:20 AM EDT	0	0	0
Jul 25, 10:40 AM EDT	0	0	0
Jul 25, 11:00 AM EDT	0	0	0
Jul 25, 11:20 AM EDT	0	0	0
Jul 25, 11:40 AM EDT	0	0	0
Jul 25, 12:00 PM EDT	0	0	0
Jul 25, 12:20 PM EDT	0	0	0
Jul 25, 12:40 PM EDT	0	0	0
Jul 25, 1:00 PM EDT	0	0	0
Jul 25, 1:20 PM EDT	0	0	0
Jul 25, 1:40 PM EDT	0	0	0
Jul 25, 2:00 PM EDT	0	0	0
Jul 25, 2:20 PM EDT	0	0	0
Jul 25, 2:40 PM EDT	0	0	0
Jul 25, 3:00 PM EDT	0	0	0
Jul 25, 3:20 PM EDT	0	0	0
Jul 25, 3:40 PM EDT	0	0	0
Jul 25, 4:00 PM EDT	0	0	0
Jul 25, 4:20 PM EDT	0	0	0
Jul 25, 4:40 PM EDT	0	0	0
Jul 25, 5:00 PM EDT	0	0	0
Jul 25, 5:20 PM EDT	0	0	0
Jul 25, 5:40 PM EDT	0	0	0
Jul 25, 6:00 PM EDT	0	0	0
Jul 25, 6:20 PM EDT	0	0	0
Jul 25, 6:40 PM EDT	0	0	0
Jul 25, 7:00 PM EDT	0	0	0
Jul 25, 7:20 PM EDT	0	0	0
Jul 25, 7:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Richmond, Langley, Coquitlam, Burnaby, Port Moody, New Westminster, and Anmore.

City	Problem Type	Report Time
Surrey	Internet	19 hours ago
Surrey	Internet	21 hours ago
Vancouver	Internet	22 hours ago
Surrey	Internet	1 day ago
North Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

25 recent signals

22 hours ago

Surrey

5 recent signals

19 hours ago

North Vancouver

4 recent signals

2 days ago

Richmond

1 recent signals

2 days ago

Langley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Danielle Aichler (@danielaichler) reported 40 seconds ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Andrew Christopher (@ACmusic_10) reported 1 minute ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
AdrianC (@Vancity_AC) reported 3 minutes ago from Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
Nicolas Dextraze (@nicdex) reported 3 minutes ago from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
Roland van Kaauwen (@DaddyR69) reported 8 minutes ago from Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
Muji (@AHMED__1095) reported 17 minutes ago from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
Stephen Fung (@stephenfung) reported 20 minutes ago from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
RitchWorld (@RitchWorld) reported 21 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Roland van Kaauwen (@DaddyR69) reported 24 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Allan 2022 (@Festive_Fong) reported 31 minutes ago from Richmond, British Columbia
@Shawhelp Help me !
Monique Cloutier (@cloutier68) reported 40 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Tyler, The Creator (@ItsTylerG_) reported 43 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
Steve Tripp (@StevenCTripp) reported 49 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Haig Sakouyan (@haigtweets) reported 50 minutes ago from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Yvonne Bray (@PSPilates) reported 50 minutes ago from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Don Hoglund (@randomdh) reported 55 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
Prairie Paul (@PaulDoroshenko) reported 55 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
Paul E. Marquis (@RiskManagerCa) reported 58 minutes ago from Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
Farzad's Barber Shop (@BarbersRBetter) reported 59 minutes ago from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
Tazim Damji (@tazimdamji) reported 60 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Nova (@AeliusYar) reported 5 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago
@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Tyler ❄☕☃ (@Valomir) reported 15 minutes ago
@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.
Ugabug (@MaryPChipman) reported 17 minutes ago
@Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.
bc_2027 (@bc_2025_vision) reported 19 minutes ago
@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
Don T Beakunt (@truebusterflash) reported 19 minutes ago
@Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?
Megan (@M_So) reported 20 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
Guy_Barnabe (@GuyBarnabe) reported 25 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Ugabug (@MaryPChipman) reported 27 minutes ago
@Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.