Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Saanichton and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
TV | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Sidney |
||
| Sidney |
||
| Sidney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Lloyd
(@powersalesedm) reported
@Shawhelp is there an outage in Leduc AB? Our internet just dropped out.
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Trev
(@TrevorShendruk) reported
@Shawhelp What’s going on with Sunday Ticket? I’m stressed again and dazn is terrible
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Jay Kilgour
(@JMKilgour) reported
@seanybabes We generally have a full house Sundays for football. Definitely worth it if we knew we'd be open, or if we would get a refund for a **** down but @Shawhelp doesn't offer refunds on Sunday ticket in the case of a covid closure.
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Yves Boudreau
(@manbatbeard) reported
My issue with @ShawInfo got resolved after 1 good conversation with a tech that would listen to me and a customer service representative that knew what was up
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Katrina Shade
(@KatrinaShade2) reported
Really @ShawInfo call Center is in Belize!! What’s wrong with providing employment to Canadians. Worst customer service ever #shawinfo #shawcommunications
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Randy Mennie
(@RandorCam) reported
@Shawhelp hello. I’ve been having an ongoing problem with the picture flickering and then the audio cutting out for a second or two on one of my PVRs. It can happen every few seconds or few minutes.
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Dave Drake
(@Dr_Drake99) reported
Horrible service from @Shawhelp Online chat and they disconnect during the chat stating inactivity seconds after they send a message.
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• Carla Luna . . . 🌙 *•°
(@c_babii) reported
Dear @Shawhelp I'd like to say "its not you, its me" but it really is you.... I need to move on from your horrible service.
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Amber
(@AisforAWSM) reported
@Shawhelp Shouldn't all the outlets be activated when the service is first started? It's completely blowing my mind that Shaw wants to charge customers $50/room to move their PC's/TV's around in their own home if the room has existing coax outlets already. 😱
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Abdi Nino
(@AbdiNino_) reported
Making that switch to @TELUS 100% guarantee faster speeds and better customer service. @Shawhelp maybe you should learn something from your competitors