Shaw outages and service status in Shawnigan Lake, British Columbia

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Shawnigan Lake, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Sidney	Internet	14 days ago
Duncan	TV	14 days ago
Sidney	E-mail	14 days ago
Duncan	E-mail	14 days ago
Sidney	E-mail	14 days ago
Cobble Hill	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

• 
  Ian holt (@holtyny) reported 17 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Mike Richter (@mrichter37) reported 18 minutes ago from Mill Bay, British Columbia

  @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 19 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  Steve (@swonder77) reported 31 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Steve (@swonder77) reported 33 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Jordan kihn (@Jkihn09) reported 36 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Mike Richter (@mrichter37) reported 38 minutes ago from Mill Bay, British Columbia

  @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

• 
  Mike Richter (@mrichter37) reported 43 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  David Kettlewell (@dbkettlewell) reported 54 minutes ago from Central Saanich, British Columbia

  @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

• 
  Mike Richter (@mrichter37) reported 60 minutes ago from Mill Bay, British Columbia

  @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  angelo raver (@raver_angelo) reported 6 minutes ago

  @Shawhelp hey shaw, i think theres a outage at vancouver and citys near vancouver. is there a way you can fix it? also, please and try to find what the problem is. Please and Thank you.

• 
  Katharine (@GDgeek) reported 8 minutes ago

  .@Shawhelp Are there issues with mobile service in Nanaimo/Duncan area? Unable to send texts and phone calls aren’t working. Hasn’t worked properly since 10am.

• 
  Roger Doucet (@RogerDoucet) reported 9 minutes ago

  @Shawhelp I am embarrassed to say I am a shaw customer

• 
  tshakya ཚེང་ཤཀྱ་ (@Lhatseri) reported 10 minutes ago

  @ShawInfo @Shawhelp Received a text msg saying, "you successfully made changed your rate" I did not make the change. I phoned the number provided. Received no help, tried to chat online, no help.

• 
  Patrick Farries (@pfarries) reported 11 minutes ago

  @Shawhelp do you have any updates on outage INC0999636? It’s not listed on the service status page but support says it’s an active outage and has been since 12pm MST

• 
  ★ (@umea) reported 12 minutes ago

  @shawhelp my internet is unusable please help

• 
  Yves Boudreau (@manbatbeard) reported 12 minutes ago

  My issue with @ShawInfo got resolved after 1 good conversation with a tech that would listen to me and a customer service representative that knew what was up

• 
  Tinnitist_Darryl Sterdan (@Darryl_Sterdan) reported 14 minutes ago

  Wow. My landline is down, my TV reception is **** and my Internet is up and down -- and the soonest the ironically named @Bell_MTSHelps can get me a tech is Thursday night. Hey, @Bell_MTS -- you officially suck. Hey, @ShawInfo -- want a new customer?

• 
  tshakya ཚེང་ཤཀྱ་ (@Lhatseri) reported 16 minutes ago

  @Shawhelp The problem resolved, thank you

• 
  HanSol Jin (@Jin_HanSol) reported 17 minutes ago

  @Shawhelp hello, the internet is once again down in Port Moody BC for a second time today. Is there something wrong over at Port Moody?