Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 02/06/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake and Cobble Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • HoneyboyWilson6 Honeyboy Wilson (@HoneyboyWilson6) reported

    @abel2helpu @CTV Are you in Kamloops? @Shawhelp is sending a service tech over here to swap the equipment, it won’t solve anything.

  • seannamc SMC (@seannamc) reported

    @Shawhelp well we have been getting help from your team for two hours and we are worse!!

  • vincentzh306 Vince Zhang (@vincentzh306) reported

    @ShawInfo Hello, can anyone help me to find my enterprise acct manager? I signed buz contract back in August. I still waiting for the connection. Mr. Pocock can you see this?

  • TrinaMLee Trina M. Lee (@TrinaMLee) reported

    @Shawhelp Most of my channels in Stony Plain are not working. Showing error 03059. I tried a reboot. Didn’t work. Any ideas? Thanks!

  • katherinee9318 Kessie Zacharuk (@katherinee9318) reported

    Hey @Shawhelp any word on when internet service will be back up in #StonyPlain?

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    @Shawhelp So after DMing Shaw, they just send me a link to contact another department. Customer service is an oxymoron with Shaw, and it costs &120/month #Useless

  • vancitysportswx VanCity Sports (@vancitysportswx) reported

    @Shawhelp Internet out again in Kamloops. Nothing listed in your outages but we had a few hours outage last Friday or Saturday. Trying restarting modem but nothing works. Must be a larger issue.

  • winemgr Janette Scott 🇨🇦🇺🇦 (@winemgr) reported

    @Shawhelp is there an outage in Inglewood? Our whole business is down as well as a neighbours..

  • evndchrm E. Ducharme (@evndchrm) reported

    @Shawhelp I have already booked my now 4th appointment for this service and I will be expecting a credit on my account for this time without access.

  • CathieCanada Cathie from Canada 🇨🇦 😷🏳️‍🌈 (@CathieCanada) reported

    @Shawhelp Why is the Search on the TV not working anymore? It has been frozen for a week