Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (19%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
-
E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
-
Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
-
David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
-
Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Phill Gascon
(@Phill2theGascon) reported
@ShawInfo It's worth noting when a customer leaves your company, you file a claim with a collections agency and automatically charge $500 before you get the package sent to you. You already got your devices, I can't comprehend why you choose to do this. Customer loss = get harassed?
-
Kathy Rafter🐾🇨🇦
(@kraftercrown) reported
@Shawhelp had my email account 4 years. Today I have received in excess of 700 spam emails: different languages, nonsensical words, confirming fake subscriptions. Chat said I had to fix myself. There must be something you can do at source. I rarely got spam previously. HELP!
-
Brent Bernas
(@bubbaWpgRadio) reported
@Shawhelp None of this works. The service is awful
-
Will
(@LurkingLogger) reported
@Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus
-
Real Robin Toupin
(@RealRobinToupin) reported
@shawhelp Still having issues with all phone calls showing "forwarded" on my Shaw mobile phones. Someone was supposed to get back to me.
-
Matthew
(@MattTooSweet) reported
Called @Shawhelp to renew my internet+cable+cell. The "deal" for the EXACT same thing I got now was 30% higher than what I'm currently paying. Zero flexibility. Zero incentive to renew. Plenty of incentive to cancel everything and switch.
-
Augustina
(@AugustinaStudio) reported
@YzabettaSativa @CRTCeng @ShawInfo Shaw wouldn’t let me take Fox out of my cable package - said there was nothing that could be done. So I told them, ‘oh yes there is, cancel my entire cable’. My media, my choice. And I hate when someone tells me I can’t do something. And I detest Fox.
-
Bruce Cullen
(@BACullenyyc) reported
So. Over a day now without @Shawhelp fixing my Internet, TV, Wifi. Over 4h spent with live chat and a technician on the phone from Belize. They tried everything, “node” was down. Node is up, services still down. No physical technician for DAYS yet. I’ll be looking for a credit.
-
Puffsley | #bucketsquad🍝
(@puffsley) reported
A new day which means yet another ******* service interruption from my ISP @ShawInfo @Shawhelp You useless pricks
-
Red Diamond Gang
(@RedDiamondGang1) reported
@Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife