Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet | |
| Cobble Hill |
||
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BigDaddyJay🇨🇦 🇮🇪
(@BigBadBeaver74) reported
@Shawhelp Tech support isn't 24/7. Note: Jan 16, 2022, Shaw Mobile agents will be unavailable from 8:15pm PST till Jan 17 at 6:00am PST. Does 24/7 mean something different to you guys? Working from home and having to tether my pc to my phone. Thankfully not on a shaw phone.
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CanEHdian
(@Jun00n) reported
@ShawInfo @Shawhelp Thanks for lying to me by saying there is service to my place when it wasn't. And finally spoke to escalation, he promised me someone will call me today with eta when someone will be at the home with a bucket lift to attach from the telephone pole,
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Trevor Z
(@TrevorTheNerd) reported
@Shawhelp had years of acceptable connection uptime with you but over the last week I've had tons of issues, modem replaced twice, techs coming on both weekend days, and now it dropped again during a work meeting. Now the webchat won't load. What's going on? In New Westminster
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Cindy Lieu
(@Cindy_Lieu) reported
@Shawhelp Yes, tech support told me there’s an outage. It’s not listed on the outages page so I’m not sure of the status other than I have no internet or TV
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Jeff Jones
(@westjonesie) reported
@Shawhelp why has the Shaw internet cable been so bad in Varsity Estates the last month. Really unreliable signal
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lenovo ♏♐
(@Clanjardine) reported
@Bryan_Leitch @Shawhelp Oh that sucks! We shut both tv and cable box down for 30 seconds and then back on, haven't had an issue since. About two hours ago.
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Min Ah the Raven
(@songbird72884) reported
@Shawhelp is there an outage in Medicine Hat/ Redcliff? We have no phone or internet and can’t see anything on the support page about it
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Janette Scott 🇨🇦
(@winemgr) reported
@Shawhelp Don’t know what’s going on but channel 240 TSN5 is pixelating constantly..thru programming and commercials…very annoying…there’s a big match on @AustralianOpen featuring @leylahfernandez coming up..please fix this.
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🧜♀️ Pfatelynn, the thrice vaccinated
(@FrostedSiren) reported
It'd be ******* great if any of the three @ShawInfo support people I've talked to in the past hour had actually comprehended my issue instead of making me go around in circles AND I STILL CAN'T SET UP MY ROUTER
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Cee
(@Cee64686690) reported
@ShawInfo Yeah thanks for suspending my account 2 days before the due date you ******* snake pieces of ****.