Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 02/03/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake and Cobble Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurieR35067295 Laurie Robertson (@LaurieR35067295) reported

    @Shawhelp Is there an outage in Hawkwood? Calgary.

  • moonsara418 mohamedali (@moonsara418) reported

    @YYCCowboy @Shawhelp Really I’d advice you reach out to @zems_ins for assistance regarding your account fault because when I face exact issue they were able to fix my account before any more harm was done.

  • Drummerfy Drummer (@Drummerfy) reported

    @Shawhelp Its okay tho, once 7am hits things will magically get better right? Thats when people get to the offices to get rid of the "signal noise" right? :D

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • roachibugg ALRT (@roachibugg) reported

    @Shawhelp wifi down in Abbotsford? Been having issues all day. And off and on for the last week! Makes it hard to work 😔

  • ryanjespersen Ryan Jespersen (@ryanjespersen) reported

    @mccree13 @RealTalkRJ We’ve had an absolutely brutal experience with @Shawhelp. Their inability to provide consistent service (that we pay a ton for) stops our small business in its tracks. We couldn’t be more frustrated with this company that can’t seem to deliver, and doesn’t seem to care. 👎🏻

  • bigfightenergy bigfightenergy (@bigfightenergy) reported

    @Shawhelp hi guys is there an outage in guildford area right now? No internet or tv

  • adilally3 Adi Lally (@adilally3) reported

    @adaml968 @TELUS Do it cancel Telus join @Shawhelp I had have every regret joining Telus

  • ahopeross AHR (@ahopeross) reported

    @Shawhelp Are there any known issues with webmail? The sign-in button won’t work to access it. Been happening on and off for days.

  • saliwalido Saliwalido (@saliwalido) reported

    @Shawhelp is there an issue in Coquitlam? My cable TV keeps freezing.