Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 12/02/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Saanichton, Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaSaanichton Total Blackout
CanadaDuncan TV
CanadaSidney TV
CanadaDuncan TV
CanadaDuncan Phone
CanadaSidney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BeccaNorris18 Becca Norris (@BeccaNorris18) reported

    @Shawhelp When I go to play a show from my PVR I am getting a downloaded to another device message and it needs to be returned to PVR before I can watch it. I don’t have anything downloaded to a phone? How do I fix this?

  • Prancing_18 Soham Santra (@Prancing_18) reported

    @ShawInfo Just shut down your useless company. The absolute worst dog **** internet in Canada. Don’t continue, sell off your pu€€y company. Big L

  • MacDDj3 Craig MacDonald (@MacDDj3) reported

    @Shawhelp is shaw having trouble with its email?

  • okayestdentist Phil Chang (@okayestdentist) reported

    Shaw has the worst service. After being overcharged for 3 months, I contact billing and 2 holds later I am on hold again indefinitely, with no idea where I will end up. What a huge waste of time and crappy customer service. @ShawInfo

  • sharon__moss Sharon Moss (@sharon__moss) reported

    And now @TELUSsupport has set up a technician appointment to my home Tuesday afternoon after me explaining the problem is the (burnt) cable for the neighbourhood not just me. And I’ll get charged $150 for this?!? No. I’ll switch to @ShawInfo.

  • sns7171 ss71 (@sns7171) reported

    @EdmontonOilers Can you help us find tonight’s game? @Shawhelp themselves haven’t been able to find it for me all day

  • ohhherica ohhherica (@ohhherica) reported

    4/x September 21st, almost a month later, the questionable staff of @shawhelp confirmed with me that my balance was no longer owing and that they’ve notified Pro Collections to take me off of their Collections list (which I should have never been put on in the first place).

  • Prancing_18 Soham Santra (@Prancing_18) reported

    @Shawhelp Can you please shut your useless company down?? Canada will have better internet without shaw. Absolutely worthless company with the worst internet. I bet Kenya has faster internet companies than shaw

  • sns7171 ss71 (@sns7171) reported

    @OilersJohn @keggsports What channel is that? I have @Shawhelp blue curve and they have been zero help in trying to find it.

  • mcmanus17 D McManus (@mcmanus17) reported

    What’s up with the sound on the oilers channel? Terrible #oilers @Shawhelp