Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/20/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • thesuburbandad Benjie Ramos (@thesuburbandad) reported

    @Shawhelp I'm in the Surrey Cloverdale area. Any word on when service will be back?

  • maggie44070508 maggie (@maggie44070508) reported

    @Shawhelp @Harminderkalsi1 You have been saying the same thing for 12hrs now! I think your customer’s deserve a better explanation!!!

  • OilersonMars MacT & Lowe (@OilersonMars) reported

    @ShawInfo Cancel everything shaw! Paid the extra for the customer service. Buy as of today your customer service proved to be no better if not worse than telus! Bye bye!

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp I've been waiting on hold for FIVE HOURS for support and STILL no agent! Don't you think it's about time Shaw hires a SECOND AGENT? This is unacceptable considering Shaw is one of the few companies making money during the pandemic. HIRE MORE CUSTOMER SUPPORT!!!

  • ThoseRugbyGuys Those Rugby Guys (@ThoseRugbyGuys) reported

    @Shawhelp great job kids, near 24 hours no service. 1 day pay lost. How many more before I lose my job? No info from support. Really happy I upgraded my service and signed up for Shaw mobile 2 days ago. @TELUS needs to get service to scotch creek bc. Shaw is failing.

  • NicPMcC TJN 🇨🇦 (@NicPMcC) reported

    @Shawhelp phone services still down in YYC SE??

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp I have no idea why no Shaw support person responding to direct messages.. trying since morning and service is so poor

  • Dillymack74 D. (@Dillymack74) reported

    @ShawInfo Internet down again. Almost everywhere.

  • ThoseRugbyGuys Those Rugby Guys (@ThoseRugbyGuys) reported

    @Shawhelp That page voices no updates. Went down at 8 last night. Not reported on that page till 730 this morning. Last update at ,,830. This gives no help

  • carlatb40 Carla Brown (@carlatb40) reported

    @Shawhelp @BeingVishav Any updates on this issue?