Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet | |
| Cobble Hill |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nishi
(@AnimeBytes) reported
Dear @ShawInfo/@Shawhelp when your tech support doesn't know the terms hairpin routing, you dun f'ed up with their training.
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Pasta Pantry™
(@PastaPantry) reported
from
Strathcona County, Alberta
Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!
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Kyle Bryan
(@KyleBryan) reported
.@TSN_Sports why can’t you show a single NFL playoff game in 4K? Can anybody explain? I pay @Shawhelp for your network and it’s not up to par. #figureitout
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Florence Smith
(@Fleesbooks) reported
@Shawhelp You at 10:31, Jan 12: I have been a Shaw customer for over 40 years, and have ways paid my bills on time. Although I have confimed and indicated on the App that I want ebills, Inever get one! It leaves me with behind payment. A big fail, Shaw.
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Maiko Sell
(@mvsell) reported
@TELUS @TELUSsupport I have contacted you 2x to resolve simple issue with home internet: 1x by tel 1x by chat. Both times unable to resolve a simple issue. I will try 3x and then switching to @ShawInfo.
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RedSkar
(@officialredskar) reported
@Shawhelp Just fix your internet, it’s literally garbage. I’m gonna switch to Telus instead
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codemaestro
(@codemaestro) reported
@Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!
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Marlana 🇺🇦🇨🇦
(@UkraizyCanadian) reported
@timpostie @GlobalBC That's the problem with using a horrible song in a commercial. I know it's an ad for Shaw (@ShawInfo?), but that's about it. So much for getting our attention. I don't care what it's for. Just the first few notes listening to that, we always switch the channel.
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Jo 🇨🇦
(@CrazyCraftyJo) reported
@Shawhelp as of yesterday our landline has been harassed by an Amazon scam and they have been calling non stop since 7:15am today! Any way you are able to help stop these calls? The number changes every since call but my elderly mother is getting really worked up over it
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Sharon Daniel 🍀
(@sharondaniel91) reported
1/2 What’s the process of suing for not providing the service they promise. False Advertisement @ShawInfo @Shawhelp @ShawDirect advertising gig Ore gig1.5 providing 700 to 940 then saying it’s acceptable