Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Cowichan Bay, Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Cowichan Bay |
Internet | |
| Duncan |
Internet | |
| Sidney |
TV | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Gillis
(@morningtroll) reported
@Shawhelp Thanks, but a drive around my neighbourhood found about 8 shaw trucks, a large spooling truck and several other large utility trucks converging around a large hole. I suspect that might be the source of the issue.
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B Heine
(@CanadianWookeyz) reported
@Shawhelp it the net down in malbourgouh
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Rahil Tarique
(@rahiltarique1) reported
@Shawhelp our internet connection keeps getting disconnected. Been happening all morning. I am located in Calgary. Is this local for me or is there an ongoing issue in YYC
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Kayle Clark
(@kaclk) reported
All I’ve been able to get from @Shawhelp on the phone was that there’s an outage in southeast Edmonton and they’re investigating. Pretty bad time for that to happen given all the people working at home.
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Arpit Sandhu
(@arpitsandhu97) reported
@Shawhelp when’s the issue in SE Edmonton going to be resolved, I missed my classes today and I am not looking to miss them tomorrow
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Angie M
(@storyofangie) reported
@Shawhelp - 2 hours, internet down and no updates at all to the link provided to other customers in SE #yeg Can you please get us an update??
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Allie PETE
(@AlliePETE2) reported
@Shawhelp I'm in NW Calgary and haven't had internet in 25 hours.. We have reset the router a million times. Is there an outage?
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Kayle Clark
(@kaclk) reported
Especially in the age of covid, internet is a required utility. That @Shawhelp hasn’t given any information or any ETA on a fix 2 hours after a problem (and it’s actually 2.5 hours since my internet went out) is very troubling. It’s definitely bad customer service.
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PK
(@10piepiek) reported
@Shawhelp @Shawhelp I sent a DM with the information a while ago and I have not received a response. My internet is down again and this is becoming very frustrating I need Wi-Fi for work and I have a lot of important meetings to attend
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Holmes
(@rholmes__) reported
@Shawhelp How about updating the outage page. An hour has passed and all it reads is “problem detected”. Every time I’ve seen an outage page it shows no info and then all of sudden it reads problem solved. What a terrible system to keep customers updated with this many working from home