Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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MCI
(@desraj) reported
@Shawhelp I am a business customer, In March I signed a 5 year contract with one of your reps, he promised I will get the service in 2-3 months, no installation yet, no updates, can anyone please help ?
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KarlieMildraed
(@KarlieMildraed) reported
@Shawhelp I included the incident number for reference. Whatever the sound I heard, it wasn't thunder. Sounded more mechanical/explosive in nature.
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KatyKrisp
(@KatyKrisp) reported
@Shawhelp WHY is there such a drastic increase in my bill and WHY can nothing be communicated with people. This is insane. Been a loyal customer for years
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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SleepyGangTV
(@TheAntiShaw) reported
(1/3) I'm a university Student who uses shaw internet as it is the only provider in my area. Constantly we are facing outages, minimum once every hour. @Shawhelp refuses to do anything about it, I have failed an exam because of my internet going out. The help line is rude,
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Bryan Leitch
(@Bryan_Leitch) reported
@Guinness_kel @Shawhelp I’ve had glitching, freezing, pixelation on BlueCurve since November. Several techs out. They call head office and say it’s a known issue. Clearly something Shaw can’t or won’t fix. Streaming apps work fine, only BlueCurve boxes.
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Edgecator
(@EdgecatorSpidey) reported
@Shawhelp extremely disappointed with the service we have. Tried calling in to help get my internet back running and they couldn't figure anything out. Now we're stuck with Shaw for the next 2 years with poor service.
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Bryan Leitch
(@Bryan_Leitch) reported
@KerryA_ @Shawhelp Because I’m currently having difficulties with Shaw and I take the names of the people I’m talking to online due to their sarcastic responses. You’re sliding yourself into an ongoing issue you know nothing about.
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The Earl of Elie
(@TheEarlofElie1) reported
from
Cartier, Manitoba
Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back
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Rena Woss
(@renawoss) reported
@ShawInfo REMOTE CONTROL SUCKS. Telus has one that has a much better design and feel to it. Also .. why is it not possible to stop a recording part way through? You can with Telus but not with Shaw. Why?