Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/15/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JanNicole_Resus Jan Nicole Resus (@JanNicole_Resus) reported

    @Shawhelp is there an internet outage in Calgary? I live in the SW of the city and our wifi has been down for most of the morning now and I’ve tried to reset the router twice

  • blanchard_wp Blanchard_WP (@blanchard_wp) reported

    @Shawhelp so twice now after being on hold and finally getting through. No success in getting in fixing my problem The tech drops my call then never calls back. They have my number. Hello Telus!!

  • BryanSarauer Bryan (@BryanSarauer) reported

    Anyone else in #yxe having internet troubles? Its been a couple hours. We're in Lakeview. @ShawInfo reports outage in Pacific Heights but not here. In queue with customer service for a while now.

  • murrayca1158 Cathy Murray (@murrayca1158) reported

    @Shawhelp so this account isn't tech support? Currently an hour wait on the phone; still waiting on the Chat -- hehe this account was my last resort. The last few times I was told to reboot to fix -- tried that several times, This has been a monthly occurrence for the past while

  • corbyhkycentral Corby (@corbyhkycentral) reported

    @Shawhelp Getting error We're having some problems on our end. This channel isn't currently available

  • DJBurnOutB DJ Burn (@DJBurnOutB) reported

    @Shawhelp any ETA in a fix for the silver springs outage? Hour three here. We’re getting to the point where my family is gonna start taking to each other #yyc

  • Yeetin_Boomer Yeetin Boomer Actual (@Yeetin_Boomer) reported

    @Shawhelp Don't need a deep dive. Would like an explanation as to how the wireless telephone reps can see my home service account......and not be able to see it? You have an outstanding balance, I'll help tackle care of it. Oh, we don't have access to home services, so I cannot see if

  • iwantramenrnn amira (@iwantramenrnn) reported

    @ShawInfo fix your internet u bum *** b*tches 😐 not paying for 100 ping

  • mwestcalgary mwest (@mwestcalgary) reported

    @ShawInfo I sure love paying the shaw Family money for poor service and pixalted pictures, this sucks, I had better connections when I was plugged in via coaxial cable blue curve is terrible

  • bobdar1 Bob (@bobdar1) reported

    @Shawhelp When will the service be restored in Hope BC?