Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet | |
| Cobble Hill |
||
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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2022 #BestYearEver ?
(@og_centennial) reported
I phkn hate @Shawhelp as they have the worst customer service ever. I am in chat w: Adriana V16T and she has zero idea how to solve our problem. They want you to do all the work - send me a tech! Yet, they continue to pump ya for >$200 monthly @CRTCeng #Calgary #Shaw
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CHICKENCHEF
(@PoultryBadBoy) reported
@Shawhelp DARREN YOU GUYS CUT ME OFF BECAUSE ID RATHER KEEP MY MONEY IN MY BANK ACCOUNT INSTEAD OF GIVING IT TO YOU. THEN YOU INCREASED MY RATE TO RECONNECT ME. EVEN THO I SQUARED UP INSTANTLY. I GOT THE MONEY, WHAT I DONT HAVE IS A SINGLE **** TO GIVE.
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lbhargava
(@bhargaval) reported
@Shawhelp Not my webmail trouble but your webmail trouble! Have your admins check if you are running the latest version of Zimbra. Details in original tweet.
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Ty Neyedly
(@TyNeyedly) reported
@Shawhelp Nothing mentioning our area, unless they are related issues.
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Sheila Colla, Ph.D
(@SaveWildBees) reported
Ping @shawhelp please help rectify this!
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Brian Dyck
(@littlevoice1242) reported
@Shawhelp Still having issues chatting in. One phone call says the extra line will be taken off my account and the other call says they don't know when the extra line will be taken off. Please help. I cannot afford a $1000 bill.
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That person
(@Albedofriend) reported
@Shawhelp Hey. Still waiting to get a mobile phone taken off my account. I recieved a notification on 611 for the amount owing on the phone that I've been trying to cancel until November. Can I please get this escalated. This is very trying on one's nerves.
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Brad Pond
(@pond7) reported
@LesIsMore1 @Shawhelp @TELUSsupport I’m all about Shaw. In my area, their options for service are superior, and I’ve had nothing but great luck with them for 5 years now. Any issue I had support was always fast via online chat
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Disruption Network Canada
(@NetworkCanada) reported
@vinydeon @SaveWildBees @ShawInfo Appalling policy by an awful company. Drop them well before you die...
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jeff
(@jeff98877256) reported
@Shawhelp no internet, no cable tv. (killarney area of vancouver) its been hours now. what is the problem? specifics. service workers are slow. get a move on, we're paying customers.