Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Shawnigan Lake, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet | |
| Cobble Hill |
||
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Shawnigan Lake, British Columbia
Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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David Kettlewell
(@dbkettlewell) reported
from
Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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driver
(@GigNomad) reported
@Shawhelp How there is no phone support it's all digital now
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Jason
(@jasongradwell) reported
@Shawhelp just got home from work and Bluecurve Tv is down, but internet is working..
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Jesse Short
(@jesseiscanadian) reported
@Shawhelp Hey Shaw, we have a client in Nanaimo on a Shaw business account, and suddenly their max MTU has changed, Shaw support is lying and saying nothing has changed, I need escalation and to confirm with your operations team before we change setting on client site. Thanks!
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Brittany
(@Paris9754) reported
@Shawhelp Trying to set up Roku Streambar I can get sound through streambar when on Netflix But cannot get tv cable shows audio to come through streambar; only Comes thru TV speakers. 10 yr old Samsung TV no HDMI ARC port so using HDMI and optical Toslink cable 2 connect help
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Also Kim Goldberg
(@AlsoGoldberg) reported
My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.
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Fr. Darryl Millette
(@frdarryl) reported
@Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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J.kamoh
(@JasonKamoh) reported
from
Abbotsford, British Columbia
@Shawhelp is there a outage in abbotsford?
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Alex More
(@ammomore) reported
@Shawhelp Hey Don, tried your troubleshooting steps and chatted with support. All they told us was that our modem was dusty and that’s why Shaw internet doesn’t work. Our modem is perfectly clean by the way
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Reid Anderson
(@jreidanderson) reported
@Shawhelp For a few days now, the wifi in my area has been affected by something to do with nodes (per your tech support) and no idea when it will be working. I get 8 mbps from wifi/50 on my phone so I'll use phone you can waive any overage. 1/2