Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/19/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JereniukCheryl Ms. J (@JereniukCheryl) reported

    @ShawInfo Anyone else having trouble with slow internet and streaming or is it just me? Started having problems last night, unplugged and rebooted system and was decent, but slow again this morning. Edmonton, NW.

  • producersuzan Suzan Goritz Tétrault (@producersuzan) reported

    @Shawhelp you used to have great customer service. Now not so much. I want to talk to a person.

  • cdnbokchoy Tee (@cdnbokchoy) reported

    @Shawhelp Okay thank you. The problem now is that o don’t have an appropriate box 🙁

  • BCPD664 Patrick Doiron (@BCPD664) reported

    @ShawInfo Additional adjectives could be.....lack of knowledge, lack of accountability and or care to retain the customer.....all about sign up the customer and frustrate them enough the simply pay and stop pursuing their complaint.

  • JaskaranParmar_ Jaskaran Parmar (@JaskaranParmar_) reported

    @Shawhelp hello, can I please get some service!

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp morning. I PVRd a show that won't play and now I cannot delete it. I've tried for several days. unplugged the box and still cannot remove it from my recording list. help!

  • MeekerBeastman james wilson (@MeekerBeastman) reported

    @SmileyYYC @Shawhelp I'm on shaw but it only has blackout for the games. Wtf

  • BCPD664 Patrick Doiron (@BCPD664) reported

    @Shawhelp @rmalenfant89 Additional adjectives could be.....lack of knowledge, lack of accountability and or care to retain the customer.....all about sign up the customer and frustrate them enough the simply pay and stop pursuing their complaint.

  • jackygibb jack gibb (@jackygibb) reported

    @Shawhelp hello currently no service in my house in rosedsle Calgary, is service down? Have done a power reset

  • MeekerBeastman james wilson (@MeekerBeastman) reported

    @SmileyYYC @Shawhelp 621 on my TV I never even look at those channels. Thank you