Shaw

Shaw Outage Report in Shawnigan Lake, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Shawnigan Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Shawnigan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Shawnigan Lake, Cowichan Valley Regional District, British Columbia 01/27/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shawnigan Lake, Cowichan Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake, Cobble Hill and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Total Blackout
CanadaSidney TV
CanadaSidney TV
CanadaProspect Lake Internet
CanadaCobble Hill E-mail
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Shawnigan Lake, British Columbia

Latest outage, problems and issue reports in Shawnigan Lake and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaSmithShpk LindaSmithShpk (@LindaSmithShpk) reported

    @ahung @Shawhelp I'm having the exact same issue in Sherwood Park, AB...better check again Shaw, cause it sounds like a problem on your end. #notourfault

  • LindaSmithShpk LindaSmithShpk (@LindaSmithShpk) reported

    @Shawhelp @thrumyeyess You've just had multiple reports of this from all over Alberta! There is obviously an issue on YOUR end

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp please fix the emergency alert! It doesnt work. All scrambled and no sound. Do better!

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp…was just on the phone with Shaw support. He told me the tv cable outage was Canada wide. I have no cable but have internet and phone.

  • D_L1985 Dale (@D_L1985) reported

    @HollyHollywood8 @Shawhelp Font size is horrible…. If it’s set to 14 and showing 150 maybe size 14 zoom to 100 …

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    . @Shawhelp, currently no tv channels working in Burnaby, and I see similar issues all over the place.

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @Shawhelp @shawhelp @shawinfo No resolution on this. Important for remote workers to be aware of Shaw’s poor service levels. Offline for 3 days in Shaw’s home base not okay.

  • tspindlove Tim Spindlove (@tspindlove) reported

    @TELUSsupport moved into our house on Aug 12. Haven’t had 4 days consecutively without an internet disruption. Sitting here now with over 24hrs of no service. @Shawhelp on line one. I’m so fed up!

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @shawhelp 90 min on the phone with your call center to be told the modem needs replacing, will take 2 days to get a modem in Calgary, 3 days for a technician, that Shaw has no one who addresses customer concerns & no option to pick up a modem. Worst customer service ever.

  • moverguy Dennis 🇨🇦 Living the Dream (@moverguy) reported

    @bc_news_addict @Shawhelp Not in Vancou either. Total shut down. Wow. Following Rogers trend I guess