Shaw

Shaw Outage Report in Brentwood Bay, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brentwood Bay, British Columbia 10/03/2025 03:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, Cowichan Bay and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaCowichan Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • webtwozero Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • Neilklammer Neil Klammer (@Neilklammer) reported

    Hey @Shawhelp any chance our internet is gonna start working anytime soon? Scheduled outage was supposed to end 12 hours ago.

  • adamblank17 Adam _____ (@adamblank17) reported

    @Shawhelp Hi Taylan. I have sent a DM and have requested a tech come out to make sure there isn’t an issue on our end and the online chat worker didn’t acknowledge it

  • redkittycat RKC (@redkittycat) reported

    @Shawhelp is there an outage in Varsity Estates area in Calgary this morning? My internet is not working. I have tried unplugging my modem and issue still remains.

  • OkBoomerkin Pook (@OkBoomerkin) reported

    @Shawhelp we are getting a lot of internet outages North end of Nanaimo :( This never happens what's going on?

  • CourtneyBates courtney bates ..26 (@CourtneyBates) reported

    @Shawhelp literally have had no internet or cable in the last 24 hours because of an “outage” when is this supposed to be resolved.

  • Brain9008 Brian9008 (@Brain9008) reported

    @Shawhelp Whats going on with the Shaw mobile site? Trying to login and it says something is wrong with the server and I can't check to order the new pixel 6 either

  • BonezDem Bonez (@BonezDem) reported

    @adamblank17 @Shawhelp Thank God I never have to deal with shaw ever again. I don't know if they have teksavvy out there but I can't recommend it enough $60/month plus $10 for IPTV and I get every hab game for the season!

  • PCWAndrew Andrew Shallcross (@PCWAndrew) reported

    @Shawhelp hi Shaw, noticed repeated, daily drops in the wifi over the past 2-3 weeks. It will be down anywhere from a few seconds to a few minutes. This is a problem when working from home. Can you assist?

  • PhukSoSick PersianBlood (@PhukSoSick) reported

    @ShawInfo Absolutely garbage company with worst internet causing me a lot of money for frequent disconnection paying $120 just for their internet service! DO NOT RECOMMEND PEOPLE.