Shaw

Shaw Outage Report in Brentwood Bay, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Brentwood Bay, British Columbia 12/26/2024 16:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (47%)

    Internet (47%)

  2. E-mail (20%)

    E-mail (20%)

  3. TV (15%)

    TV (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Wi-fi (8%)

    Wi-fi (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Wi-fi
CanadaVictoria Wi-fi
CanadaVictoria Internet
CanadaVictoria Total Blackout
CanadaSidney E-mail
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

  • BidenCanadians CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia

    @Shawhelp is there a known internet issue?

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @Shawhelp 30 year customer gone just like that

  • LaurentD78 Larry D (@LaurentD78) reported

    @Shawhelp wondering when service in Winnipeg would be back up. Also scheduling maintenance in central time based on mountain time, kinda sucks, people still work from home.

  • kdawgmaster Ken (@kdawgmaster) reported

    @Shawhelp The solution is I have to bridge with a router because it doesn't have the function because you guys dont want to support a basic function in routing.

  • kdawgmaster Ken (@kdawgmaster) reported

    @Shawhelp Why the hell don't you guys allow for network prioritization on your default gateway? This should be a basic support function under advanced and it doesn't even require a background network logic to implement.

  • Mishee22 Michelle Kozma (@Mishee22) reported

    @Shawhelp is there an outage in Colwood?

  • pomoarts PoMoArts (Port Moody Arts Centre) (@pomoarts) reported

    @Shawhelp Port Moody has been out of service for hours… any updates?

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported from Cartier, Manitoba

    Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back

  • rrcool53 rrcool 🇨🇦 (@rrcool53) reported

    @Shawhelp Why do I have to click on the Sign In button about 20 times every morning to log into my webmail?

  • W1TCH__CR4FT Kym (@W1TCH__CR4FT) reported

    @Shawhelp internet out after power outage, southdale in Winnipeg but no outages reported.

  • kristige11 Kristi Puszkar (@kristige11) reported

    @Shawhelp were down - TV and WiFi in Airdrie, AB. Halp.