Shaw Outage Report in Brentwood Bay, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (47%)
-
E-mail (20%)
-
TV (15%)
-
Total Blackout (9%)
-
Wi-fi (8%)
-
Phone (1%)
Live Outage Map Near Brentwood Bay, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Wi-fi | |
| Victoria |
Wi-fi | |
| Victoria |
Internet | |
| Victoria |
Total Blackout | |
| Sidney |
||
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Brentwood Bay, British Columbia
Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
-
CanadiansForBiden
(@BidenCanadians) reported
from
Colwood, British Columbia
@Shawhelp is there a known internet issue?
-
patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
-
Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
-
KTKCAD
(@KTKCAD) reported
from
Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
-
Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
-
E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
-
Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
-
Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
-
Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
-
Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
-
Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
-
Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
-
Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
The Earl of Elie
(@TheEarlofElie1) reported
@Shawhelp 30 year customer gone just like that
-
Larry D
(@LaurentD78) reported
@Shawhelp wondering when service in Winnipeg would be back up. Also scheduling maintenance in central time based on mountain time, kinda sucks, people still work from home.
-
Ken
(@kdawgmaster) reported
@Shawhelp The solution is I have to bridge with a router because it doesn't have the function because you guys dont want to support a basic function in routing.
-
Ken
(@kdawgmaster) reported
@Shawhelp Why the hell don't you guys allow for network prioritization on your default gateway? This should be a basic support function under advanced and it doesn't even require a background network logic to implement.
-
Michelle Kozma
(@Mishee22) reported
@Shawhelp is there an outage in Colwood?
-
PoMoArts (Port Moody Arts Centre)
(@pomoarts) reported
@Shawhelp Port Moody has been out of service for hours… any updates?
-
The Earl of Elie
(@TheEarlofElie1) reported
from
Cartier, Manitoba
Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back
-
rrcool 🇨🇦
(@rrcool53) reported
@Shawhelp Why do I have to click on the Sign In button about 20 times every morning to log into my webmail?
-
Kym
(@W1TCH__CR4FT) reported
@Shawhelp internet out after power outage, southdale in Winnipeg but no outages reported.
-
Kristi Puszkar
(@kristige11) reported
@Shawhelp were down - TV and WiFi in Airdrie, AB. Halp.