Shaw Outage Report in Saanichton, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Saanichton, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saanichton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (16%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (8%)
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Phone (1%)
Live Outage Map Near Saanichton, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Wi-fi | |
| Victoria |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Saanichton, British Columbia
Latest outage, problems and issue reports in Saanichton and nearby locations:
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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G. Angel
(@k3yj) reported
@LoudMthBrownGrl @Shawhelp I'm having the same issues with a couple of channels such as Slice. Completely jumbled up, picture is broken with pixels and other images. At times completely unwatchable. I've done a box reset. What's going on?
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Loud Mouth Brown Girl
(@LoudMthBrownGrl) reported
hey @Shawhelp ? I just rebooted my box and the cable on channels 54, 9, and 57 are scratchy AF again, can y'all help? it's definitely not the box, just rebooted EVERYTHING
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Kathy Calder
(@KathyCalder6) reported
I did as you said and took My old PVR to @ShawInfo in the Driftwood mall. I waited for a label and was told to go wait in another line up at 👇 @canadapostcorp Why can't you do the work. Not make the customer do it. Get more storage 🇨🇦
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nastradumbass
(@musicyouhavent1) reported
@Shawhelp Spoke to your new agent and got nothing but more lies. An absolutely despicable company. I cannot believe anyone would treat their customers this way. Never again
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Mandy
(@Mandaloo85) reported
@Shawhelp hello! boxes are all freezing/going pixelated. Can someone advise if there are issues in my area? I have sent a DM with my address. Thanks!
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Lynelle
(@Bogey_Putt) reported
@Shawhelp messaging on behalf of my parents in Penticton. Cable out, second time in the past two weeks. ETA? They are not happy customers, especially since their bill went up $20 a month. Paying for service they’re not receiving.
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Romeo Iula
(@riula) reported
@Shawhelp I called regarding an internet issue. It was determined that there is noise on the line, and a technician would need to be sent out. I was told I would receive a call when your ability to schedule a technician was restored. It’s been over 24 hrs and no call. Ya’ll ok?
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Loud Mouth Brown Girl
(@LoudMthBrownGrl) reported
@k3yj @Shawhelp it's the shaw signal but rather than actually fix it they just tell us to reboot the box. Very annoying.
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Craig Miller
(@craigwmiller) reported
@Shawhelp I need some escalation assistance with a mobile account problem that 3 phone calls and a visit to a store haven't seemed to help. I want to give Shaw more money but it seems Shaw doesn't want to take it. Who can I contact?
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***** 🇨🇦
(@eyuzwa) reported
@Shawhelp you're correct! my bad - I must have a bad cookie from my session or something. Crisis averted. thanks!