Shaw outages and service status in Central Saanich, British Columbia

No problems detected

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Shaw generated 0 outage signals in the last 24 hours around Central Saanich, including 0 direct reports.
The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
The most recent signal from this area was received Apr 15, 3:20 AM EDT.

E-mail (53%)
Internet (18%)
Wi-fi (12%)
TV (12%)
Phone (6%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 15, 11:00 PM EDT	0	0
Apr 15, 11:20 PM EDT	0	0
Apr 15, 11:40 PM EDT	0	0
Apr 16, 12:00 AM EDT	0	0
Apr 16, 12:20 AM EDT	0	0
Apr 16, 12:40 AM EDT	0	0
Apr 16, 1:00 AM EDT	0	0
Apr 16, 1:20 AM EDT	0	0
Apr 16, 1:40 AM EDT	0	0
Apr 16, 2:00 AM EDT	0	0
Apr 16, 2:20 AM EDT	0	0
Apr 16, 2:40 AM EDT	0	0
Apr 16, 3:00 AM EDT	0	0
Apr 16, 3:20 AM EDT	0	0
Apr 16, 3:40 AM EDT	0	0
Apr 16, 4:00 AM EDT	0	0
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0
Apr 16, 9:40 AM EDT	0	0
Apr 16, 10:00 AM EDT	0	0
Apr 16, 10:20 AM EDT	0	0
Apr 16, 10:40 AM EDT	0	0
Apr 16, 11:00 AM EDT	0	0
Apr 16, 11:20 AM EDT	0	0
Apr 16, 11:40 AM EDT	0	0
Apr 16, 12:00 PM EDT	0	0
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Central Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Victoria	Wi-fi	2 days ago
Victoria	E-mail	9 days ago
Victoria	Phone	9 days ago
Victoria	Wi-fi	14 days ago
Sidney	Internet	22 days ago
Victoria	TV	22 days ago

Nearby cities with recent reports

Victoria

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

Chris (@hainzy26) reported 6 seconds ago from Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
Jody Klassen (@bellasugarsega) reported 2 minutes ago from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Evan Leeson (@EvanLeeson) reported 3 minutes ago from Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
Steve (@swonder77) reported 8 minutes ago from Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
Mike Richter (@mrichter37) reported 11 minutes ago from Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
Daisy Gal (@Dadadaisygal) reported 11 minutes ago from Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
David Kettlewell (@dbkettlewell) reported 17 minutes ago from Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
Erin Frances Fisher (@wrongasparagus) reported 17 minutes ago from Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
Mike Richter (@mrichter37) reported 18 minutes ago from Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 21 minutes ago from Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
ConnorEdwards.eth (@connoredwards) reported 25 minutes ago from Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
KTKCAD (@KTKCAD) reported 25 minutes ago from Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
Cindy Andrie 🏳️‍🌈 (@candrie) reported 31 minutes ago from Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 37 minutes ago from Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Jenn Tranmer (@vicmomdoc) reported 37 minutes ago from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Evan Leeson (@EvanLeeson) reported 40 minutes ago from Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
Ty_soup (@tysoup) reported 41 minutes ago from Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
Ian holt (@holtyny) reported 47 minutes ago from Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Steve (@swonder77) reported 48 minutes ago from North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
Ian holt (@holtyny) reported 55 minutes ago from Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Quinn Mason MD (@boondocksdoc) reported 4 minutes ago
@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 4 minutes ago
@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
'Nucknation (@surrey1111) reported 4 minutes ago
@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
Trevor Butte (@The_Butte_Man) reported 6 minutes ago
@Shawhelp my home phone will dial out but not in please help
Jason Silver (@Da_Big_Dogg) reported 6 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Dave (@Danrek77) reported 8 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
TC-VAN (@RageGeist) reported 9 minutes ago
@Shawhelp Yes I am still without service
Arnold K (Taylor's Version) (@aroc88) reported 10 minutes ago
@Shawhelp Nothing has been updated since 1248pm. This sucks.
j a (Puffin) (@P_u_f_f_i_n_) reported 13 minutes ago
@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
Guy_Barnabe (@GuyBarnabe) reported 13 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…