Shaw outages and service status in Central Saanich, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around Central Saanich, including 0 direct reports.
The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
The most recent signal from this area was received Apr 15, 3:20 AM EDT.

E-mail (53%)
Internet (18%)
Wi-fi (12%)
TV (12%)
Phone (6%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0
Apr 15, 9:00 PM EDT	0	0
Apr 15, 9:20 PM EDT	0	0
Apr 15, 9:40 PM EDT	0	0
Apr 15, 10:00 PM EDT	0	0
Apr 15, 10:20 PM EDT	0	0
Apr 15, 10:40 PM EDT	0	0
Apr 15, 11:00 PM EDT	0	0
Apr 15, 11:20 PM EDT	0	0
Apr 15, 11:40 PM EDT	0	0
Apr 16, 12:00 AM EDT	0	0
Apr 16, 12:20 AM EDT	0	0
Apr 16, 12:40 AM EDT	0	0
Apr 16, 1:00 AM EDT	0	0
Apr 16, 1:20 AM EDT	0	0
Apr 16, 1:40 AM EDT	0	0
Apr 16, 2:00 AM EDT	0	0
Apr 16, 2:20 AM EDT	0	0
Apr 16, 2:40 AM EDT	0	0
Apr 16, 3:00 AM EDT	0	0
Apr 16, 3:20 AM EDT	0	0
Apr 16, 3:40 AM EDT	0	0
Apr 16, 4:00 AM EDT	0	0
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Central Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Victoria	Wi-fi	1 day ago
Victoria	E-mail	9 days ago
Victoria	Phone	9 days ago
Victoria	Wi-fi	13 days ago
Sidney	Internet	22 days ago
Victoria	TV	22 days ago

Nearby cities with recent reports

Victoria

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

Cindy Andrie 🏳️‍🌈 (@candrie) reported 1 minute ago from Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
Mike Richter (@mrichter37) reported 2 minutes ago from Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
Daisy Gal (@Dadadaisygal) reported 3 minutes ago from Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
Mike Richter (@mrichter37) reported 8 minutes ago from Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Evan Leeson (@EvanLeeson) reported 8 minutes ago from Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 9 minutes ago from Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Laurel McIntyre (@laurelcmc) reported 10 minutes ago from Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 11 minutes ago from Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
David Kettlewell (@dbkettlewell) reported 21 minutes ago from Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
Steve (@swonder77) reported 22 minutes ago from North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
patrickseward (@PatrickSeward) reported 25 minutes ago from Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
Chris (@hainzy26) reported 27 minutes ago from Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
Jody Klassen (@bellasugarsega) reported 32 minutes ago from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Ian holt (@holtyny) reported 34 minutes ago from Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
Jenn Tranmer (@vicmomdoc) reported 36 minutes ago from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Ian Foss (@IanGFoss) reported 38 minutes ago from Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
Mike Richter (@mrichter37) reported 41 minutes ago from Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
Steve (@swonder77) reported 45 minutes ago from Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
CanadiansForBiden (@BidenCanadians) reported 48 minutes ago from Colwood, British Columbia
@Shawhelp is there a known internet issue?
KTKCAD (@KTKCAD) reported 59 minutes ago from Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

🙀🛸 (@cartfullofcats) reported 3 minutes ago
@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.
Marty Chan (@Marty_Chan) reported 3 minutes ago
@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
Vanessa (@Noosiekins) reported 5 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
Drimint (@RisenRealm) reported 5 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Magictastical Rubber Duck (@ShoujoRukiia) reported 5 minutes ago
@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.
Bella Bee  (@SmileyYYC) reported 15 minutes ago
WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 16 minutes ago
@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
Guy_Barnabe (@GuyBarnabe) reported 17 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Bella Bee  (@SmileyYYC) reported 21 minutes ago
@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 24 minutes ago
@Shawhelp I just came home and tried these. My internet is still down.