Shaw

Shaw Outage Report in Central Saanich, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Central Saanich, British Columbia 10/27/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Central Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, Shawnigan Lake, Cowichan Bay and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaShawnigan Lake Wi-fi
CanadaVictoria E-mail
CanadaVictoria Internet
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • internetashley bajoran militia officer (@internetashley) reported

    @Shawhelp The website not confirmed there’s an outage in my area but there’s no details on the outage page on the website. Any insight? I am located in downtown Vancouver.

  • pizzacomingsoon pizzacomingsoon (@pizzacomingsoon) reported

    SUPER DISAPPOINTED IN @ShawInfo @Shawhelp, A GIANT CORPORATION WHO HAS NO PROBLEM SCREWING OVER SMALL BUSINESSES WITH SERVICE INTERRUPTIONS THAT KILL OUR DEBIT / CREDIT TERMINALS. PLEASE CONTACT US.

  • KimLoy33 Phd (@KimLoy33) reported

    @ShawInfo once again crappy Shaw modem is not working. Tech looked at it a while back, gave us a “refurbished” POS and once again it’s not working

  • internetashley bajoran militia officer (@internetashley) reported

    @Shawhelp it’s rather frustrating to have not had internet for the last hour and a half, and then continue to read “Good news! There are currently no service outages” on your website @ShawInfo

  • internetashley bajoran militia officer (@internetashley) reported

    @Shawhelp I already spoke to someone via Whatsapp who confirmed there’s an ongoing outage in my area.

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp My cable box went out 45 minutes ago, assuming it was doing an update … it has not come back on. We’ve tried a few of the obvious, pressing the power button, etc … anyway you can help?

  • Meeko33 Michelle (@Meeko33) reported

    Ugh. @Shawhelp screwed up my renewal, so I was forced to renew for $5 more than I was told on original call. They never actually renewed the 2 year plan. Person gave me $50 Bill credit, but still I’ll pay an extra $70 than I should have over the course of 2 years. Frustrating.

  • VictoriaJoss Victoria Joss (@VictoriaJoss) reported

    @ShawInfo is Shaw down?

  • surging_killer Robert M (@surging_killer) reported

    @Shawhelp why is your service down bc east Kootenay region

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp Can you help with mobile issues or do I go elsewhere?