Shaw outages and service status in Central Saanich, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw generated 1 outage signal in the last 24 hours around Central Saanich, including 1 direct report.
The most common problems reported in this area mention E-mail, Wi-fi, and TV.
The most recent signal from this area was received Apr 30, 6:56 PM EDT.

E-mail (22%)
Wi-fi (22%)
TV (22%)
Phone (22%)
Total Blackout (11%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Central Saanich	Baseline
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0
Apr 30, 11:20 PM EDT	0	0	0
Apr 30, 11:40 PM EDT	0	0	0
May 1, 12:00 AM EDT	0	0	0
May 1, 12:20 AM EDT	0	0	0
May 1, 12:40 AM EDT	0	0	0
May 1, 1:00 AM EDT	0	0	0
May 1, 1:20 AM EDT	0	0	0
May 1, 1:40 AM EDT	0	0	0
May 1, 2:00 AM EDT	0	0	0
May 1, 2:20 AM EDT	0	0	0
May 1, 2:40 AM EDT	0	0	0
May 1, 3:00 AM EDT	0	0	0
May 1, 3:20 AM EDT	0	0	0
May 1, 3:40 AM EDT	0	0	0
May 1, 4:00 AM EDT	0	0	0
May 1, 4:20 AM EDT	0	0	0
May 1, 4:40 AM EDT	0	0	0
May 1, 5:00 AM EDT	0	0	0
May 1, 5:20 AM EDT	0	0	0
May 1, 5:40 AM EDT	0	0	0
May 1, 6:00 AM EDT	0	0	0
May 1, 6:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Central Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, North Saanich, Langford, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Victoria	TV	12 hours ago
Victoria	TV	4 days ago
North Saanich	Total Blackout	4 days ago
North Saanich	Phone	9 days ago
Langford	E-mail	14 days ago
Victoria	Wi-fi	16 days ago

Nearby cities with recent reports

Victoria

2 recent signals

12 hours ago

North Saanich

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

patrickseward (@PatrickSeward) reported 53 seconds ago from Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
CanadiansForBiden (@BidenCanadians) reported 4 minutes ago from Colwood, British Columbia
@Shawhelp is there a known internet issue?
Ian Foss (@IanGFoss) reported 16 minutes ago from Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
Steve (@swonder77) reported 17 minutes ago from Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
Jenn Tranmer (@vicmomdoc) reported 17 minutes ago from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 20 minutes ago from Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
ConnorEdwards.eth (@connoredwards) reported 21 minutes ago from Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
Chris (@hainzy26) reported 22 minutes ago from Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
Steve (@swonder77) reported 22 minutes ago from North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
Mike Richter (@mrichter37) reported 26 minutes ago from Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
Cindy Andrie 🏳️‍🌈 (@candrie) reported 40 minutes ago from Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
Evan Leeson (@EvanLeeson) reported 41 minutes ago from Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 44 minutes ago from Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
Laurel McIntyre (@laurelcmc) reported 45 minutes ago from Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
David Kettlewell (@dbkettlewell) reported 47 minutes ago from Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
Mike Richter (@mrichter37) reported 47 minutes ago from Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
Mike Richter (@mrichter37) reported 52 minutes ago from Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Jody Klassen (@bellasugarsega) reported 54 minutes ago from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Ty_soup (@tysoup) reported 59 minutes ago from Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Hugh Gillis 🇨🇦 (@hgillis) reported 3 minutes ago
@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?
Summer (@snowyday15) reported 7 minutes ago
@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
Vanessa (@Noosiekins) reported 8 minutes ago
@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
Travis Lahey (@Bigroyalt) reported 12 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
Megan (@M_So) reported 12 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
Jason Silver (@Da_Big_Dogg) reported 14 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Alex Deggs (@Alex_Deggs) reported 15 minutes ago
@Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap
Tyler ❄☕☃ (@Valomir) reported 15 minutes ago
@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.
Guy_Barnabe (@GuyBarnabe) reported 16 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Jasmine Kaur G (@jgarcha) reported 20 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!