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Shaw outages and service status in Central Saanich, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Central Saanich, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, TV, and Phone.
  • The most recent signal from this area was received May 6, 4:30 AM EDT.
  • 22% E-mail (22%)
  • 22% TV (22%)
  • 22% Phone (22%)
  • 11% Internet (11%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Central Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, North Saanich, Langford, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.

CityProblem TypeReport Time
Victoria Internet 1 day ago
Victoria TV 7 days ago
Victoria TV 10 days ago
North Saanich Total Blackout 10 days ago
North Saanich Phone 15 days ago
Langford E-mail 20 days ago

Nearby cities with recent reports

Victoria

2 recent signals

1 day ago

Community Discussion

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Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • hainzy26
    Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • connoredwards
    ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • laurelcmc
    Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • swonder77
    Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • KTKCAD
    KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • tysoup
    Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • IanGFoss
    Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • BidenCanadians
    CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia

    @Shawhelp is there a known internet issue?

  • PatrickSeward
    patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • Ecolofty
    E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • EvanLeeson
    Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

  • swonder77
    Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • dbkettlewell
    David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • Dadadaisygal
    Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?

  • Noosiekins
    Vanessa (@Noosiekins) reported

    Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp I an not a Rogers customer. They have no idea who i am.

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

  • Sanjeev_Lal72
    Sanjeev Lal (@Sanjeev_Lal72) reported

    @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

  • P_u_f_f_i_n_
    j a (Puffin) (@P_u_f_f_i_n_) reported

    @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

  • Valomir
    Tyler ❄☕☃ (@Valomir) reported

    @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!