Shaw Outage Report in Central Saanich, British Columbia

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Central Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Victoria	Wi-fi	3 days ago
Sidney	Internet	11 days ago
Victoria	TV	11 days ago
Victoria	E-mail	11 days ago
Victoria	E-mail	11 days ago
Sidney	E-mail	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

• 
  Steve (@swonder77) reported 3 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Steve (@swonder77) reported 6 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 7 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  patrickseward (@PatrickSeward) reported 8 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Mike Richter (@mrichter37) reported 11 minutes ago from Mill Bay, British Columbia

  @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

• 
  CanadiansForBiden (@BidenCanadians) reported 13 minutes ago from Colwood, British Columbia

  @Shawhelp is there a known internet issue?

• 
  Mike Richter (@mrichter37) reported 20 minutes ago from Mill Bay, British Columbia

  @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

• 
  Chris (@hainzy26) reported 22 minutes ago from Saanich, British Columbia

  @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 27 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Daisy Gal (@Dadadaisygal) reported 30 minutes ago from Victoria, British Columbia

  @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

• 
  Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 35 minutes ago from Saanich, British Columbia

  @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

• 
  ConnorEdwards.eth (@connoredwards) reported 37 minutes ago from Victoria, British Columbia

  Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

• 
  Mike Richter (@mrichter37) reported 37 minutes ago from Mill Bay, British Columbia

  @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

• 
  Ty_soup (@tysoup) reported 40 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  Ian Foss (@IanGFoss) reported 41 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Laurel McIntyre (@laurelcmc) reported 42 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Jody Klassen (@bellasugarsega) reported 49 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Cindy Andrie 🏳️‍🌈 (@candrie) reported 50 minutes ago from Saanich, British Columbia

  Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

• 
  KTKCAD (@KTKCAD) reported 56 minutes ago from Saanich, British Columbia

  @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

• 
  Erin Frances Fisher (@wrongasparagus) reported 58 minutes ago from Victoria, British Columbia

  Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DD (@DarDil21) reported 5 minutes ago

  @Shawhelp have an error message xre-03090. What is the fix

• 
  Mr Dean (@deandamm) reported 7 minutes ago

  @Shawhelp Are you having issues with cable in Sorrento BC my cables out

• 
  Jesse Kemp (@JesseHKemp) reported 12 minutes ago

  @Shawhelp @sykes_show19 Major issue, I’m missing the Bills game!!!!!

• 
  Bobby Chapiel (@BobbyChapiel) reported 13 minutes ago

  @ShawInfo get your signal working have a lot of issues trying to watch TV chiefs vs bills

• 
  Harry Tucker (@HarryTucker) reported 14 minutes ago

  Thank goodness for @dazngroup when @Shawhelp goes down in playoffs.

• 
  Pedro Andara (@pjandara) reported 20 minutes ago

  @Shawhelp Service is down in Calgary SE. Care to explain?

• 
  Whit P (@Whitp22) reported 23 minutes ago

  @Shawhelp is there a tv outage in central calgary for cbs/ctv. Trying to watch football game but can’t get it. Friends in same boat!

• 
  Kyleigh Francks (@Ky_Kyleigh) reported 27 minutes ago

  @Shawhelp is there a cable outage in the lower mainland right now? Getting XRE-03090 errors on every channel, and have had a bunch of errors over the last few days

• 
  Tod Woodward (@TeamWoodwardIG) reported 28 minutes ago

  @Shawhelp We have had our cable go down in North Vancouver. I have disconnected cable box and reconnected twice and still having issues

• 
  Sherry Krinbill (@koala33) reported 28 minutes ago

  @Seahwks24 @Shawhelp Please fix before next game starts...go hawks