Shaw outages and service status in Central Saanich, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Central Saanich, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- TV (38%)
- E-mail (25%)
- Internet (25%)
- Phone (13%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Central Saanich, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Central Saanich, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, and North Saanich.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
TV | 10 days ago |
|
Victoria
|
Internet | 11 days ago |
|
Victoria
|
23 days ago | |
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Victoria
|
23 days ago | |
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Victoria
|
Internet | 23 days ago |
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Victoria
|
TV | 23 days ago |
Community Discussion
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Shaw Issues Reports Near Central Saanich, British Columbia
Latest outage, problems and issue reports in Central Saanich and nearby locations:
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia@Shawhelp is there a known internet issue?
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Erin Frances Fisher (@wrongasparagus) reported from Victoria, British ColumbiaHello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Ian Foss (@IanGFoss) reported from Sidney, British ColumbiaHey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Steve (@swonder77) reported from North Saanich, British Columbia@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Gerrit Heikamp (@gerrit_heikamp) reported@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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Vanessa (@Noosiekins) reported@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
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Jenn (@jskapin) reported@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
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Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported@ShawInfo why is cable tv and on demand down again in NW Calgary? The service has been abysmal since Rogers took over. We pay high fees so I expect disruptions to be rare but that is not the case.
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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Don T Beakunt (@truebusterflash) reported@Shawhelp Your link says outages are unavailable. wtf?
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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OC_2030 (@oc_2030_vision) reported@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.