Shaw

Shaw Outage in Central Saanich, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 Problems detected at Shaw

Shaw problems in the last 24 hours in Central Saanich, British Columbia

Shaw Outage Chart in Central Saanich, British Columbia 11/28/2020 17:00

November 28: Problems at Shaw

Shaw is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 68.65% Internet
  • TV 12.48% TV
  • Wi-fi 7.01% Wi-fi
  • Total Blackout 5.21% Total Blackout
  • E-mail 4.47% E-mail
  • Phone 2.17% Phone

Shaw Outage Map Near Central Saanich, British Columbia

The most recent outage reports and issues originated from Victoria, Shawnigan Lake, Sidney, Saanichton and Central Saanich.

CanadaVictoria Internet
CanadaShawnigan Lake Phone
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria Internet

Shaw in Central Saanich, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:
  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Parshantwadhwa1 Parshantwadhwa (@Parshantwadhwa1) reported

    @DaveBoyle3rd @TELUSsupport @Shawhelp I am on hold with Telus as well, i have the same issue since last week. So i believe it's a know issue but not known to Telus.

  • DaveBoyle3rd Dave Boyle (@DaveBoyle3rd) reported

    Hey @TELUSsupport I've had your Fibre since 9:30 AM and had two outages already. Come bring a box and pick up your crap I'm in Didsbury I'll stay with @Shawhelp. Tired of sitting on hold on the phone with you.

  • Alan_Perkins_ Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp ... I am now being sent to a chat line that has tied me up for, so far, 90 minutes. I just want to cancel the channel. You need to make it VÈRY EASY as long as IM not changing my 2 year commitment ..... 2 end.

  • Alan_Perkins_ Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp you need to change the way you deal with retention. I have a been a loyal customer for many years and currently under a 2 yr contract. A week or so ago I ordered Paramount Network online to watch Yellowstone. I'm now wanting to cancel Paramount ...1

  • Laurreen Laurreen (@Laurreen) reported

    @Shawhelp No, it’s just I find my 2.4 devices get dropped but the 5G ones never do. So I was curious if it would help. Thank you.

  • MaryPChipman Ugabug (@MaryPChipman) reported

    @Shawhelp We've been having problems recently with our Internet cutting out or being as slow as mud. Can I DM you now?

  • EgersundFarmTom TurboT from PB (@EgersundFarmTom) reported

    @Shawhelp Raising my Internet and Cable package $684 annually for exactly the same package and telling me I have to sign a two year commitment or it goes up $1784 annually is just some fantastic customer service. Loyal customer for years but time to switch to Telus

  • 3_putt 😇 (@3_putt) reported

    @wpgguy @Shawhelp Some idiot took out a pole !!!

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @3_putt @Shawhelp This one was an area outage. Oh well.

  • 3_putt 😇 (@3_putt) reported

    @wpgguy @Shawhelp Wow that has never happened here knock on wood — i only ever get mad at them for waiting on hold