Telus Outage Report in Beaumont, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Beaumont, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Sherwood Park |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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x-Leon's Paddle
(@LeonsPaddle) reported
from
Beaumont, Alberta
@shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nate Horn
(@natebhorn) reported
Waiting on @Shawhelp to arrive so we can replace our joke of a @TELUS package and actually get some decent customer support and internet service. I’ve never been so upset with a company’s lack of basic customer service. Encouraging all my friends and family to move off of Telus
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@TELUSBusiness We have Telus Business with some of our work cell phones. The experience with the agents on the phone makes me hang up and say how much I hate Telus. Customer service has changed in the last five years with Telus to where I used to support Telus but not anymore.
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ExposureWatch
(@ExposureWatch) reported
@gingerqueenjen Carrier troubles again. Texts go out twice daily at 8AM and 8PM. Working on it. Apparently their spam algorithms are tuned to flag anything COVID-related as spam. It's mostly Telus having the issue as far as I can tell.
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Tex Texington
(@TexTexington) reported
@ReportsDaNews @CharleneJo33 How? Wind/Freedom was sold to Shaw who was bought by Rogers/Chatr. Virgin started indep on the Bell network - Bell bought them. Telus/Koodo and Bell share a network. So who is really not Bell or Rogers? Sad state in Canada
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Cam
(@CidCammi) reported
@DavidDarcia @CHEK_News flip phones are outdated and don’t have the tech to function with our current infrastructure and society. it’s not just about making calls. maybe telus and apple are working together to bring down costs and if they aren’t then it’s a criticism of capitalism & profit over people
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Ryan's assistant
(@assistant_ryan) reported
@Valuations_ @BeantownHQ Verizon is especially bad in this department. They are all crap but at least Telus and Rogers listen and attempt to solve your problem.
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Meh
(@gongshow922) reported
not sure if it's the @Sportsnet app on the playstation that sucks or my @TELUS internet that sucks or if its a combination of both
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JonnySmallCap
(@JonnySmallCap1) reported
@TELUS I paid a bill (in full) that went to your bulk GL on the 1st. A few days later I realized the error and called to fix. Staff said there was a backlog and it will take a week to show on acc.. Then today as I am calling into an interview you suspend my service?? So mad.
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Greg Guy
(@greglaut_ssi) reported
WOW @TELUSsupport @TELUS been trying to set up call control on my mobiles & have been waiting for an hr. I call the # on the website through my Telus for this purpose. Waited 30 mins, was flogged off as “it was the wrong dept” & now have been waiting 30 mons more.Horrible service
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C.T. 🇨🇦
(@iStopper1) reported
Either @Sportsnet online app has horrible quality or @TELUS has ****** wifi.. hmm so glad we got the high speed package. Neither is worth the monthly charges @NHL