Telus Outage Report in Beaumont, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Beaumont, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, Beaumont and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
||
| Sherwood Park |
Phone | |
| Sherwood Park |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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Chris Dingman
(@dingdish) reported
from
Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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Tony Hornung
(@cdnantman) reported
from
Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
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Ricky Mitchell
(@mitchell_ricky) reported
from
Edmonton, Alberta
@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Deborah Mullan
(@deborahmullan) reported
from
Edmonton, Alberta
@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.
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Sandra McLaren Boos
(@SandraBoos) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Oiler Guy Steve
(@Costello_stats) reported
from
Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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KeeperOfSheep
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Stuart Kehrig
(@stukehrig) reported
from
Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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socially_awkward
(@David_Yeh) reported
from
Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Madison Moroz: PLAYOFF BOUND!!!
(@Madi39) reported
from
Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Lawnmower Hospital
(@lawnmowerhosp) reported
from
Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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Joshua Marshall
(@JMarshyBosco93) reported
from
Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Allan
(@adolwyn) reported
Here's a reminder to everyone: if you see a charge on a bill that you are confused by, or that you don't like, before you pay it, call and ask about it. Telus charged me a reconnection fee AFTER I cancelled my account with them (lol wtf?) and it turns out, it was a mistake.
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Jamie Rennie
(@jamie_rennie) reported
@ctoverdrive The bill sure does smell of Rogers/Telus/Bell though... tackling an important issue and then throwing in a lot of industry nonsense they’ve been pushing for years
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Littleme
(@Littlem06388322) reported
@jkenney @TELUS We can only hope their customer service centre enjoys a big chunk of those funds. Long before COVID you spend days waiting for an available agent! Have been waiting for reliable cell service in my area for 15 years.
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Howard Thomas
(@HowieThomas40) reported
@hollyhoye Was AHS site Telus convention centre they just ask if it was ok no other issue
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Buke
(@bukelacktavose) reported
@jkenney @TELUS Telus keeps raising it's rates for critical things like the Internet during a global pandemic and those jobs are an estimate that may never come to fruition. Telus should be investigated by the CRTC. Telus is a #Disgraceful company.
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Me⁷
(@Childofjupiterr) reported
Not the Telus customer service representative thinking I was a 10 yr old bc of my voice😭😭😭 Whyyyy. This is why i hate speaking on the phone and my baby *** voice
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Pete de Jong
(@PetedeJong4) reported
@Albert_Nobbs @jkenney @TELUS Great news just sucks for you, eh?
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LifestyleDigs
(@TheLifestyleDig) reported
@TELUSsupport Countless reboots. I've filed a complaint with the BBB & CRTC and @Telus "phoned" yesterday using Spydial or similar app to avoid my phone ringing and to go straight to voicemail. I put up a YouTube video the last time they did this. Telus playing their usual little games.
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Noxris
(@Noxris) reported
.@TELUS @TELUSsupport STOP ******* THROTTLING MY INTERNET FOR THE LOVE OF GOD I PAY YOU 125$ PER MONTH actual scam company never buy telus they will rip you ******** off.
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Noxris
(@Noxris) reported
I live in a rural area so YOU are the only one who can save me from this hellscape that is telus provided internet. Only problem is since telus makes it so hard for me to make my money, i dont have the funds to jump into starlink. this is where you come in <3 (4/?)