Telus Outage Report in Blackfalds, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Blackfalds, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Blackfalds, Alberta
The most recent Telus outage reports came from the following cities: Red Deer, Blackfalds and Lacombe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Blackfalds, Alberta
Latest outage, problems and issue reports in Blackfalds and nearby locations:
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Satomin🇨🇦🇫🇷🏳️🌈
(@sophie_satok) reported
How can I cancel my account with #TELUS, calling from Japan? The support # they told me, which is 310-2255, did not work via the international call.😐
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Tegridy
(@bard81) reported
So no response no accountability Telus you're terrible
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Todd Smith
(@toddsmithdesign) reported
Have been back to @TELUS internet for ~1 wk & convinced they throttle you, unless you call multiple times. This is why I left them years ago & it's still happening. It's frankly, offensive to charge someone for Gigabit, promise 940 Mbps up/down & deliver 5 Mbps up/down.
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FredJ
(@fredjmal) reported
@TELUSNews @TELUS Add Fox now. I am paying for this channel even though I never watch.
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daniel gibson
(@AntiVenom42420) reported
When I moved I switched from @ShawInfo to telus because I was under the impression that they had a good product and exceptional customer service. I am really beginning to regret the change. When I had internet down with shaw they were almost over reaching with how much
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Mika R🇨🇦
(@mydoctorgreen) reported
@sophie_satok @TELUSsupport 👋🏻 my Twitter friend @sophie_satok needs help. Can you answer? “ quoted: How can I cancel my account with telus, calling from Japan?”
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Paul J Pinel
(@AbscanJ) reported
@brianlilley @BobBaileyPC Telus is pandering to it's customer base. I don't care for RT. I know what it is but then, I don't care for the Sun either. It's a question of taste and instead looking for unbiased news sources. They are becoming harder to find every day.
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David McDonald 🇺🇦
(@krustation) reported
@VMediaCSR I am a customer (TV & Internet) and I am imploring you follow the lead of the major TV carriers (rogers, bell, telus, shaw) and remove RT from your TV offering immediately.
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Jeff Cho (he/him)
(@gojeffcho) reported
@ryawesome This was my experience with @Telus as well, almost 15 years ago. Incorrect bills for months on end that could not be resolved through awful service which was sometimes hostile. I haven’t done business with them since; I’ve been very happy with Shaw and Rogers.
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Stewart Simpson
(@StewASimpson) reported
@Yabko1959 @TELUS Agree with this. Fox is a default channel on the basic Bell tv package - we so resent subsidizing indirectly the same and are looking at options to cancel. It should be removed all together for all the obvious reasons #Bell