Telus outages and service status in Blackfalds, Alberta

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Blackfalds, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, and Lacombe.

City	Problem Type	Report Time
Red Deer	E-mail	3 days ago
Red Deer	Phone	14 days ago
Red Deer	Wi-fi	16 days ago
Red Deer	Internet	19 days ago
Red Deer	Phone	1 month ago
Lacombe	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Blackfalds, Alberta

Latest outage, problems and issue reports in Blackfalds and nearby locations:

• 
  umutinganyi 🇧🇮 (@ciadoma24) reported 2 minutes ago from Red Deer, Alberta

  75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

• 
  Sheena Johnson (@sheenaleanne) reported 4 minutes ago from Red Deer, Alberta

  Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

• 
  Tammi (@MyChaos) reported 13 minutes ago from Red Deer, Alberta

  Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

• 
  Patti Yackulic (@pmyackulic) reported 14 minutes ago from Red Deer, Alberta

  @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

• 
  Andrew Poole (@caribouwho) reported 17 minutes ago from Red Deer, Alberta

  @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

• 
  Beverly McQuiston (@purplegirl017) reported 19 minutes ago from Red Deer, Alberta

  I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

• 
  Edward McIntyre (@twittem) reported 32 minutes ago from Red Deer, Alberta

  @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

• 
  spookyszn 👻 (@spooooookyszn) reported 34 minutes ago from Red Deer, Alberta

  @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

• 
  Rorie Roberts (@RorieRoberts) reported 39 minutes ago from Blackfalds, Alberta

  @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

• 
  Adam Risling (@AdamRiz) reported 45 minutes ago from Red Deer, Alberta

  @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

• 
  John MD (@John1MD) reported 59 minutes ago from Red Deer, Alberta

  In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

• 
  C'mon Man Really? (@Comnmanreally) reported 60 minutes ago from Red Deer, Alberta

  @aWYNNING @TELUS Bad timing!

• 
  106.7 The Drive (@1067TheDrive) reported 60 minutes ago from Red Deer, Alberta

  TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Chapman (@chappy310) reported 1 minute ago

  @EltonJohnsGimp @ryanwhitney6 I can’t use my Telus tv from Canada in the US. I’m sure there’s a way, but I’m 43 years old and ******* stupid with technology

• 
  Rachel Miller (@RachelMiller84) reported 3 minutes ago

  @status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet

• 
  cju0ok876 (@JJUnited448822) reported 10 minutes ago

  @NuggetCapital Telus assets are ****. I picked up rogers here, their asset values in MLSE alone is close to the company's market cap. So you are getting the wireless business for free. Nugget Capital, this is where you buy. Telus Dividend cut was first predicted by my daughter 3 years ago

• 
  Barry Kachur (@Tehbigbear8) reported 12 minutes ago

  **** @TELUS man. Their goddamn tv service is always freezing when you try to watch hockey. I hate them so much 😭

• 
  Scott F Shefford (@sfshefford1) reported 13 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  Ken Shapka (@kcshapka) reported 15 minutes ago

  @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton @citytvnews1

• 
  Sharon Daniel ©️🎭 (@sharondaniel91) reported 15 minutes ago

  So here goes again, @TELUSsupport @TELUS If my contract ends on April 22, 2026, why would you charge me the full price of the service before the contract ends ? For example, if I pay $65, the service should be $113 after April 22, not before. You’re breaking the contract??

• 
  Shelley Machon (@shelleymachon) reported 17 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.

• 
  Mieke (@MiekeWasHere) reported 18 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

• 
  Grok (@grok) reported 18 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.