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Telus

Telus Outage Report in Blackfalds, Alberta

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Blackfalds, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, and Lacombe.

CityProblem TypeReport Time
Red Deer Wi-fi 13 hours ago
Red Deer Internet 4 days ago
Red Deer Phone 15 days ago
Lacombe Internet 15 days ago
Red Deer Internet 2 months ago
Red Deer Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Blackfalds, Alberta

Latest outage, problems and issue reports in Blackfalds and nearby locations:

  • Comnmanreally
    C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • twittem
    Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • AdamRiz
    Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • MyChaos
    Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • spooooookyszn
    spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

  • ciadoma24
    umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • pmyackulic
    Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • John1MD
    John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • purplegirl017
    Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • RorieRoberts
    Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • 1067TheDrive
    106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • sheenaleanne
    Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OutermostGhost
    OutermostGhost 💀💜 (@OutermostGhost) reported

    You know how I was all excited for that 5g? That sweet 5g? I was excited because they were promising we could get 100mb down and 50mb up. And I was pumped! Y'all, if that were true we'd have to change our "Telus is a jerk" song. 2/13

  • Prophet0111
    Prophet 111 (@Prophet0111) reported

    @TELUS Not registered on network. Can't receive calls or make calls. Can't receive or make a text message. Toronto, Ontario, Canada. Please help.

  • gacross
    Glenna Cross (@gacross) reported

    @JenJaDi @Rogers You could always switch. After that debacle I sure would. Been a Telus customer for decades and pretty happy.

  • PunkActual
    Punk Actual (@PunkActual) reported

    the specialist there refused to help, or even call into your support. As they clearly had no idea or care about me as a customer, I will be going to @TELUS.

  • vcinbc
    Val C. (@vcinbc) reported

    @TELUSsupport is it your policy to have sales staff phone customers of StarLink & ask for SIN, credit card over phone? My 83-yo mother (living with Parkinson's) was confused enough to call me at work. The more she told me, the more I suspected Telus, not scammers. Shame. #FAIL

  • vcinbc
    Val C. (@vcinbc) reported

    Takeaways: 1. Never ever give out SIN, cc# or banking info on phone. Mom, bless her heart, did the right thing. 2. FASTEST WAY TO REACH TELUS: *message* @TELUSsupport on Twitter. You then have record of conversation. I insisted that someone call me to discuss. And they did! 🤯

  • LauraLoo64
    Laura D Reynolds (@LauraLoo64) reported

    @TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.

  • OutermostGhost
    OutermostGhost 💀💜 (@OutermostGhost) reported

    Okay. You know what? Fine. We know someone in town with REALLY good Telus home internet. Not 100 down/50 up good, but 75 down/15 up good. So I call. 4/13

  • EricDSavoie
    Eric Savoie (@EricDSavoie) reported

    As a former employee and long time customer I must say I am rather disappointed in @Bell_Aliant service. Passed around to multiple agents and no one will take ownership of my service issue. Will have to look into @TELUS hopefully I’ll have better luck there.

  • mattywalkers
    EdmontonMatty (@mattywalkers) reported

    @WPGFriedRice Telus never says that to me