Telus outages and service status in Chelsea, Quebec

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Telus generated 0 outage signals in the last 24 hours around Chelsea, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 9, 7:20 AM EDT	0	0
May 9, 7:40 AM EDT	0	0
May 9, 8:00 AM EDT	0	0
May 9, 8:20 AM EDT	0	0
May 9, 8:40 AM EDT	0	0
May 9, 9:00 AM EDT	0	0
May 9, 9:20 AM EDT	0	0
May 9, 9:40 AM EDT	0	0
May 9, 10:00 AM EDT	0	0
May 9, 10:20 AM EDT	0	0
May 9, 10:40 AM EDT	0	0
May 9, 11:00 AM EDT	0	0
May 9, 11:20 AM EDT	0	0
May 9, 11:40 AM EDT	0	0
May 9, 12:00 PM EDT	0	0
May 9, 12:20 PM EDT	0	0
May 9, 12:40 PM EDT	0	0
May 9, 1:00 PM EDT	0	0
May 9, 1:20 PM EDT	0	0
May 9, 1:40 PM EDT	0	0
May 9, 2:00 PM EDT	0	0
May 9, 2:20 PM EDT	0	0
May 9, 2:40 PM EDT	0	0
May 9, 3:00 PM EDT	0	0
May 9, 3:20 PM EDT	0	0
May 9, 3:40 PM EDT	0	0
May 9, 4:00 PM EDT	0	0
May 9, 4:20 PM EDT	0	0
May 9, 4:40 PM EDT	0	0
May 9, 5:00 PM EDT	0	0
May 9, 5:20 PM EDT	0	0
May 9, 5:40 PM EDT	0	0
May 9, 6:00 PM EDT	0	0
May 9, 6:20 PM EDT	0	0
May 9, 6:40 PM EDT	0	0
May 9, 7:00 PM EDT	0	0
May 9, 7:20 PM EDT	0	0
May 9, 7:40 PM EDT	0	0
May 9, 8:00 PM EDT	0	0
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0
May 9, 11:20 PM EDT	0	0
May 9, 11:40 PM EDT	0	0
May 10, 12:00 AM EDT	0	0
May 10, 12:20 AM EDT	0	0
May 10, 12:40 AM EDT	0	0
May 10, 1:00 AM EDT	0	0
May 10, 1:20 AM EDT	0	0
May 10, 1:40 AM EDT	0	0
May 10, 2:00 AM EDT	0	0
May 10, 2:20 AM EDT	0	0
May 10, 2:40 AM EDT	0	0
May 10, 3:00 AM EDT	0	0
May 10, 3:20 AM EDT	0	0
May 10, 3:40 AM EDT	0	0
May 10, 4:00 AM EDT	0	0
May 10, 4:20 AM EDT	0	0
May 10, 4:40 AM EDT	0	0
May 10, 5:00 AM EDT	0	0
May 10, 5:20 AM EDT	0	0
May 10, 5:40 AM EDT	0	0
May 10, 6:00 AM EDT	0	0
May 10, 6:20 AM EDT	0	0
May 10, 6:40 AM EDT	0	0
May 10, 7:00 AM EDT	0	0
May 10, 7:20 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chelsea, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	1 month ago
Ottawa	Phone	1 month ago
Nepean	Phone	2 months ago
Ottawa	Internet	2 months ago
Ottawa	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

A.G.LEN (@AmmarGlen) reported 2 minutes ago from Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
David McGuffin (@mcguffindavid) reported 2 minutes ago from Chelsea, Quebec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
Eric Goodwin (@auxonic) reported 4 minutes ago from Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
Vivek Dehejia (@vdehejia) reported 9 minutes ago from Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
Paul McGuire (@mcguirp) reported 10 minutes ago from Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
Will O'Neill (@wtoneill) reported 13 minutes ago from Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
Bram Abramson (@bramabramson) reported 19 minutes ago from Hull, Quebec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
Paul McGuire (@mcguirp) reported 20 minutes ago from Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
antpepe (@antpepe) reported 25 minutes ago from Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
Eric Goodwin (@auxonic) reported 26 minutes ago from Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
Stefane Brunet (@StefaneBrunet) reported 27 minutes ago from Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
Paul McGuire (@mcguirp) reported 34 minutes ago from Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
Michael Suddard (@MichaelSuddard) reported 34 minutes ago from Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
Patrick Kay (@PatrickRKay) reported 36 minutes ago from Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
EA (@ealculumbre) reported 36 minutes ago from Ottawa, Ontario
@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
Chris Beeston (@Sunston72) reported 46 minutes ago from Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
Paul Atkinson 🇨🇦 (@Paulysworld) reported 47 minutes ago from Gatineau, Quebec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
Stacey Simmons (@mssimmonssays) reported 53 minutes ago from Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
Paul McGuire (@mcguirp) reported 55 minutes ago from Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
EA (@ealculumbre) reported 58 minutes ago from Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Andre (@canandre12) reported 2 minutes ago
@ShaziGoalie AI is being used right now, to hide the Indian accent in Telus’ customer service agent’s voices
heiba9866 (@heiba986627073) reported 2 minutes ago
@SerenaCMah @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts
GD (@DonatoG44) reported 7 minutes ago
@TELUS your customer service sucks. I have been on hold for over 20 minutes waiting for an agent and your virtual system is just as bad
Raquel 🇨🇦 (@RaquelRktgirl1) reported 8 minutes ago
@globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.
TastyGizmo (@tastygizmo) reported 8 minutes ago
Never in my wildest dreams did I envision scam baiter (Kitboga) tactics to be used by Telus to scam us.
Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported 10 minutes ago
@TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.
Grok (@grok) reported 10 minutes ago
Yes, according to Telus and CP24 reports, copper thieves damaged fibre optic lines while trying to steal copper cables. This caused the widespread outage across northwestern B.C. on May 4–5, knocking out phone, internet, and even affecting some 911 and hospital services. Repairs were underway quickly.
seb (@SebsShoes) reported 11 minutes ago
@Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"
ArisGritzalis (@AGritzalis) reported 13 minutes ago
@LuckyStuey Can you please explain to me as an expert Why VZ chose ASTS Why VODAPHONE chose ASTS Why TELUS chose ASTS Why STA chose ASTS?? The list is long You consider all of these stupid? I read them NOT U or COOK WAKE UP AND SEE
x - newb.exe (@n3wbtewb) reported 15 minutes ago
@TELUS why’d almost half of canada lose internet and cell service recently?