Telus Outage Report in Chelsea, Outaouais, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Heather Badenoch 💉💉💉
(@HeatherBadenoch) reported
from
Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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EA
(@ealculumbre) reported
from
Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lauri❤️
(@Lauri_Alvarez_2) reported
@loricreech @TELUS Same since yesterday night.. internet is not down down but it’s simply not ok and then all my videos keep buffering 🥲😒😒
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Anita Thompson (she/her)
(@ltniita) reported
I wonder if @Telus understands how intimidating getting reminders and threats of a $150 charge for a customer not behaving the way Telus wants in regards to a service appointment is? I think I’ve had 4 in 3 days. We’ve kept our landline partly because of what’s been great
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Eder Ciamorrini
(@ECiamorrini) reported
@TELUSsupport we got 3 new phones with this company I just got off from a phone call with Telus costumer service I have spent over 24 hrs in total trying to set up our new phones Each time they messed up so badly and we had to keep calling back and wait again onhold for hours (1)
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2 days **** free 😶🌫️
(@KatzyKor) reported
I swear to god @TELUS I'm about to start recording speedtests on film twice per day for the next 6 months and take you to court, there's no excuse for your service and it is physically preventing me from working, let alone do basic internet browsing. @TELUSsupport
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Anisha
(@Anishaagupta86) reported
@TELUS @TELUSsupport wasted 3 hours AGAIN waiting for customer representative to resolve a dispute and the call disconnects without getting to talk to anyone ! How to reach Telus #patheticcustomerservice
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Reagan Podelec🍁🏒
(@ReaganPodelec) reported
@normscards99 @GPatrick77 I have Telus TV bundled with my internet. But also buy the center ice pack every season. It's $200 for repeat buyers. I can stream the games from my phone from their app as well. Yes I'm old and still on a cable TV service. Haha I can't go without having reliable TV service.
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RogersHelps
(@RogersHelps) reported
@cdulong84 Some customers in Ontario, Quebec and Eastern Canada may be unable to complete calls to Telus and Koodo customers. Our technical teams are aware of the issue and are working to resolve the issue as soon as possible.
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Dak (D. A. Keldsen)
(@d_a_keldsen) reported
@jmarcus_md @kkeshavjee Time to bail. That’s a vendor milking an obsolete cash cow and daring you to leave. Talk to others and see what they do to support migration. FWIW, my GP likes Telus. (I have no financial interest in any EMR, just a lively curiosity looking for the next problem to solve.)
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@stefbarnfather I get calls at both phones & cell texts even,such crap...send the cheques,never answer or reply the ones for Netflix,or Costco,or Telus...or the ones for Mastercard someone is trying to do 2 charges for 400 or 1000 please authorize...just ignore...call the companies direct on own
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LINDA CORBETT
(@LINDACO85580932) reported
@bk_belton @dubsndoo ?? Why are you tweeting stupid?? He delivered papers as a kid. He worked for Telus in Corp collections, He was a journalist for the AB report and he had his own co before moving to Ottawa. Now share why you do not consider that work. My husband is indigenous and he likes him.