Telus Outage Report in Chelsea, Outaouais, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Chelsea, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	6 days ago
Ottawa	Phone	11 days ago
Nepean	Phone	15 days ago
Ottawa	Internet	28 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  Bram Abramson (@bramabramson) reported 1 minute ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  David McGuffin (@mcguffindavid) reported 2 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Christina (@CJAY932) reported 3 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Paul McGuire (@mcguirp) reported 4 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  Stefane Brunet (@StefaneBrunet) reported 6 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Paul McGuire (@mcguirp) reported 15 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Dave D Garand (@DaveInBlackburn) reported 15 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Michael Suddard (@MichaelSuddard) reported 16 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Michael.L (@OCT_Fan) reported 21 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Eric Goodwin (@auxonic) reported 21 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Vivek Dehejia (@vdehejia) reported 23 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  simon (@stillwellgray) reported 23 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  antpepe (@antpepe) reported 28 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Michael Suddard (@MichaelSuddard) reported 32 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Paul McGuire (@mcguirp) reported 35 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  Eric Goodwin (@auxonic) reported 37 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Patrick Kay (@PatrickRKay) reported 37 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Paul Boyer (@PBoyer82) reported 39 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Eric Goodwin (@auxonic) reported 53 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 56 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Humphrey (@scatteredmom) reported 1 minute ago

  @TELUSsupport is something up with the Telus site? I can't sign in.

• 
  Susan fully vaccinated voter (@scotiasinger) reported 3 minutes ago

  @jkparker modem stops talking to system, lost one network( just disappeared) alarm system won’t connect to system anymore. Think i may need to start over. Think I need Telus, but i don’t want to lose a day of work waiting for them to come, and they might say its not their issue.

• 
  Jeremy Baisch (@JeremyBaisch) reported 4 minutes ago

  @entwistled Darren, I'm at my wits end with TELUS and am going straight to the top. I'm an IT Director that has burned ~60 hours with your "team" trying to get a simple change made for one of my users. TELUS has hit an all-time low for service on this one.

• 
  Alan (@prosportsfan) reported 8 minutes ago

  I pay $135/mo for my internet. My XB6 modem is defective (it's louder than my PC under load). I offered to pay to upgrade the modem, only to be told I had to sign to a 2-yr contract to do so. What a joke. This is why people are going to Telus. Terrible. @ShawInfo @Shawhelp

• 
  ProTrader-Johan (@Johanfriesen) reported 9 minutes ago

  @RogersWireless Aymer ON and surrounding are has horrible service, @TELUS or @BellMobility might have much better service

• 
  l.k.w (@heartembrace) reported 11 minutes ago

  We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).

• 
  Allison Rhodes (@arhod873) reported 12 minutes ago

  @MerlinofCanada Can't I just get the pharmacy to forward the email confirmations to them? Don't need to leak my entire health records, just 2 shots. Besides, @jkenney @shandro have let Telus and many others leak our info so why the issue now?

• 
  Robeson G. Flynn (@RobeyGFlynn) reported 14 minutes ago

  @AskWWENetwork I will tell you the problem again. It's the same problem that you have had with almost all Canadian subscribers. WWE Network website is not getting the credentials from Telus, this problem is not new. "No subscription found!" message appears. (1/2)

• 
  Master Pou Lin 126(tm) (@ThePou_Lin126tm) reported 18 minutes ago

  We can always tell how much money a phone company makes in profit, by the way they treat the clients. Telus like Bell treats the clients poorly. They have so much money they dont care about loosing or getting rid of customers who ask to receive what is paid for. AWE PHOOEY!

• 
  Pat (@pjdugue) reported 18 minutes ago

  @OnePlus_Support I sent a bug report about Telus mobile internet access not working on my Nord N100. Is there anyways of knowing when this will be fixed? I only have wifi access on the phone. It seems that a Oneplus update bricked my phone and I was hoping to hear more on this.