Telus Outage Report in Chelsea, Outaouais, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Chelsea, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	2 days ago
Ottawa	Phone	7 days ago
Nepean	Phone	11 days ago
Ottawa	Internet	24 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 1 minute ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Michael.L (@OCT_Fan) reported 2 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Paul McGuire (@mcguirp) reported 8 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Stefane Brunet (@StefaneBrunet) reported 8 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Christina (@CJAY932) reported 9 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Dave D Garand (@DaveInBlackburn) reported 13 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Stacey Simmons (@mssimmonssays) reported 15 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Vivek Dehejia (@vdehejia) reported 20 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Paul Boyer (@PBoyer82) reported 21 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Paul McGuire (@mcguirp) reported 23 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Michael Suddard (@MichaelSuddard) reported 27 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Paul McGuire (@mcguirp) reported 31 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  antpepe (@antpepe) reported 45 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Michael Suddard (@MichaelSuddard) reported 50 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Paul McGuire (@mcguirp) reported 52 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  Eric Goodwin (@auxonic) reported 55 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Paul McGuire (@mcguirp) reported 56 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  simon (@stillwellgray) reported 56 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Bram Abramson (@bramabramson) reported 57 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Patrick Kay (@PatrickRKay) reported 58 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janine Falcon (@JanineFalcon) reported 31 seconds ago

  The @TELUS "surcharge is intended to 'cover the processing costs that credit card payments incur'" – isn't that what business profits are for? For paying business expenses? "Valued customer" is taking on a new meaning.

• 
  The George Agency (@KateKellner) reported 1 minute ago

  @TELUSsupport @TELUS @telusmobility - I have spent 6 hour on the phone with your representatives. Escalation agent has had me on hold for 1 hour, 59 minutes, 11 seconds. You are billing me for a product I haven't received. Need help!!!

• 
  Tech gets old (@blockchainjonas) reported 2 minutes ago

  @StephenPunwasi Telus is way too big and controls way more than most think. They are also making massive headway into agrotech. They already need to be broken up.

• 
  Commissioner Miner (@fanCRTCProfling) reported 3 minutes ago

  @cbcwatcher A Mobile app by Telus will fix everything.

• 
  Stephanie (@Pagnificent) reported 4 minutes ago

  @EastVan808 @Sean_Bowie @casualmomsense BECAUSE HE HAS KIDS MOVIES WITH TELUS. WTF HE JUST EXPLAINED THIS. There's no need to be stupid this many times in one weekend Chris.

• 
  Wayne🇨🇦 (@waynefmartin) reported 6 minutes ago

  @TELUSsupport I subscribe to the Paramount Network through Telus TV here in Canada. Why isn’t the new season airing? It should be live now, but it’s just reruns.

• 
  Rosie Schwartz 🟣 (@RosieSchwartz) reported 10 minutes ago

  @TELUSsupport Apparently Telus disabled the ADT app for home security. When I phoned-after a 50-minute wait- I asked the rep & he knew nothing about it. But he checked and he was told it would no longer work. Great communication for a tech company! It should say this when you try to sign in.

• 
  Curtis Rich (@OGCurtisRich) reported 14 minutes ago

  The hinge broke on the left side of my phone causing the screens to damage My phone provider @TELUS, insurance company @Asurion, and @Samsung are all pointing blame on each other with no one taking responsibility

• 
  ECityHuman 😷🚲🏳️‍🌈 (@ECityMom) reported 17 minutes ago

  @H_Y_L I have never used telehealth other than phone calls with our ped or family doctor. Wouldn't even know where to start. And I REALLY don't support Telus Health. Hard to do a video consult with baby when he's at daycare all day...

• 
  SteveGTA (@SteveF2022) reported 18 minutes ago

  @NestBetter I went through their financial statements a few years ago and the numbers never added. This thing is a dead man walking, reminiscent of the oil & gas royalties circa late 2000s. I have no idea why someone would choose this over a sustainably high dividend payer (Telus, etc…).