Telus Outage Report in Chelsea, Outaouais, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Chelsea, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	7 days ago
Ottawa	Phone	12 days ago
Nepean	Phone	16 days ago
Ottawa	Internet	29 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  Bram Abramson (@bramabramson) reported 4 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Paul Boyer (@PBoyer82) reported 9 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Christina (@CJAY932) reported 10 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  antpepe (@antpepe) reported 11 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  simon (@stillwellgray) reported 20 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Eric Goodwin (@auxonic) reported 22 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Vivek Dehejia (@vdehejia) reported 23 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Dave D Garand (@DaveInBlackburn) reported 26 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Michael.L (@OCT_Fan) reported 30 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Eric Goodwin (@auxonic) reported 35 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 35 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Eric Goodwin (@auxonic) reported 36 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Patrick Kay (@PatrickRKay) reported 38 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 41 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Stefane Brunet (@StefaneBrunet) reported 43 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Will O'Neill (@wtoneill) reported 43 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Michael Suddard (@MichaelSuddard) reported 45 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  David McGuffin (@mcguffindavid) reported 53 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Michael Suddard (@MichaelSuddard) reported 54 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 56 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sadie (@scumsdarling) reported 24 seconds ago

  switched internet providers and literally getting internet in 2 days **** TELUS

• 
  Ken Engelhart (@KenEngelhart) reported 4 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Jonathan McCormick (@lazeejjs) reported 6 minutes ago

  @TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.

• 
  brett b (@brett_c_b) reported 7 minutes ago

  @TELUSsupport I sent this out in June, no reply, maybe you know more...Recently switched to @TELUS for TV and internet. Internet has been much more reliable and stable than shaw. The tv experience though is painfully bad in comparison. Any hardware or UI updates coming out soon?

• 
  Emery A. ✈️🚀🚁 (@Rainforest2912) reported 8 minutes ago

  @PeterVogel New scams all the time. I have Call Control on the phone (Telus), Robo calls are almost down to zero.

• 
  Alexander Scott (@RedeemerBlood) reported 10 minutes ago

  @TELUSsupport Wtf is going on at @TELUS right now!?!? Can barely get a signal on my phone, my hub is absolutely useless with speeds that would be considered obsolete 15 years ago and took me ten mins just to send this tweet.

• 
  Shiraz (@leo_shiraz) reported 10 minutes ago

  TELUS At it again. Check your billings. If you are a smart-phone home security customer of TELUS check your bills throughly. Telus jacked up my bill by $16.50 a month for no reasons. Then to cover up blamed it on their system. Check your bill! Check.. check.

• 
  Don Sutton (@don_sutton) reported 13 minutes ago

  @Telus TelusAssist can't help me with my billing enquiry. Do you have a number to speak with a human? tx

• 
  Newlydisabled1 (@newlydisabled1) reported 14 minutes ago

  @RogersHelps The pandemic has impacted customers yes, and poor customer service has made it worse. Why is it companies like @TELUS can provide disabled and low income families with subsidized plans and I wasn’t given any option?

• 
  non-Euclidean Body (@xDVNx) reported 15 minutes ago

  Was “abrupt” (as @brennacgray puts it) with a Door-to-door Telus salesman and now am going to feel awful about it all evening. 😬