Telus

Telus Outage Report in Chelsea, Outaouais, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chelsea, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chelsea, Outaouais, Québec 01/20/2025 10:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Chelsea, Outaouais, Québec

The most recent Telus outage reports came from the following cities: Ottawa, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaGatineau Phone

Community Discussion

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Telus Issues Reports Near Chelsea, Québec

Latest outage, problems and issue reports in Chelsea and nearby locations:

  • kittkat9688 𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • DaveInBlackburn Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • HeatherBadenoch Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • wtoneill Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • mcguffindavid David McGuffin (@mcguffindavid) reported from Chelsea, Québec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Madi39 m (@Madi39) reported

    I hope @telus goes out of business. The worst loyalty and customer service I’ve ever had. Absolutely atrocious and they kept making me wait on the dot every 12 minutes. They want a bill paid but are refusing to let me pay my own moms bill….

  • mattdagley Matt Dagley (@mattdagley) reported

    @Mellyfax Had the same problem. TELUS?

  • Corey_Norlander Corey Norlander (@Corey_Norlander) reported

    Regretting my switch to @koodo instead of Virgin. When I moved from @TELUS I was told all hookup fees would be waived. Charged $40 for the temp number I used for 15 minutes, supposedly needed for setup. Support was useless and shady, like they knew this was common. #scam

  • enissen5 Eric Nissen (@enissen5) reported

    TELUS. It’s hard to believe that a communications company can be so terrible at communicating. You phone their support number and have to converse with a computer voice that never understands what you want. Wait time for a real person is over 1 hour as usual. Waiting for callback

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport For a few months I am still having my mobility billing problem! OVERCHARGED! Please help me, I have to waste hours each time when I called Telus Mobility! Please help me! Same in all my messages to your department too!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mckelveyf @mediamorphis @bramabramson This is the file where Telus spilled the beans about the deals with PIAC to not fight anything and to support them.

  • theaarondouglas Aaron Douglas (@theaarondouglas) reported

    I don’t go to Subway because of the idiot monkey. I don’t use Telus because of the stupid animals. I’ll never get a Peloton because … well, a thousand reasons. I will burn my money in the streets before I invest with you because of your commercials. You HAVE to stop. Just stop.

  • BigBadJuan J A (@BigBadJuan) reported

    @jfmezei @CRTCeng Telus only collects Telus customer data though right? Or are they collecting Rogers/Bell customer data and selling that too?

  • SabrinaCAWhynot Sabrina Eichhorn (@SabrinaCAWhynot) reported

    @Etmanskie902 @Mellyfax It was the same with me too, Chris. I thought it may have been certain providers but it was the same issue on my personal phone with Telus and work phone through Bell. Definitely made it tough trying to receive updates

  • _RJDawson Willie Beamen (@_RJDawson) reported

    Telus service been great but y'all gotta stop calling me about this home security nonsense mannn