Telus outages and service status in Chemainus, British Columbia

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chemainus, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	1 day ago
Duncan	E-mail	5 days ago
Duncan	Internet	23 days ago
Duncan	Internet	2 months ago
Duncan	Internet	2 months ago
Duncan	Internet	5 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 16 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Dave Morse (@Langfordman) reported 27 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• 
  Bryce (@Brycer79) reported 31 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 54 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Borgan (@Borgan101) reported 5 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Kat Maven (@WhtHatRebellion) reported 10 minutes ago

  @miket136 Cool 😎 what a great idea. Our remote crews all use Stalink now. No more stupid expensive telus air cards.

• 
  Hisham wassouf (@HishamWassoof) reported 11 minutes ago

  @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect

• 
  MoneyTree (@sk_bossman) reported 13 minutes ago

  @BoomerDivvies @FullScopeWelds @TELUS Make sure they don’t ding your or your companies credit rating over this. Either with late payments or if it gets bad enough a judgement

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 16 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  TELUS Support (@TELUSsupport) reported 18 minutes ago

  @steeletalk 1/2 That doesn't sound like us and could be scam/phishing calls pretending to be TELUS. Check out our Call control feature that can help prevent many of these types of calls.

• 
  Cm (@leafsforever72) reported 22 minutes ago

  @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

• 
  We are all in this Together (@WeAreAllInl2) reported 26 minutes ago

  @FrankP9915 @JohnRustad4BC This isn't true. Canada has similar problems as US healthcare does post Covid. Private telecoms have the worst service. Sasktel at least has far superior service and prices to that of Bell, Telus, etc.

• 
  Left Coast Leafs Podcast (@LeftCoastLeafs) reported 26 minutes ago

  The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

• 
  Mike in the Valley (@mikeinthevalley) reported 26 minutes ago

  @TELUS @TELUSsupport has to be the worst company around. Trying yo setup a new digital box for my 84 yr old mom. Get to the end and get an error, which looks like the backend is not synced with the login. OK-go to chat, put in number, says they will call in 15 mins. Yeah right