Telus Outage Report in Chemainus, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Chemainus, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Chemainus, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Chemainus, British Columbia
Latest outage, problems and issue reports in Chemainus and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@MikeyB0101) reported
@techGuy4Life I'm on Koodo and wish 5G was enabled on their network which is basically Telus
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Michael Tighe
(@miketighe) reported
@micha3lhugh3s Telus is 60 a month for 30 gig per device. So I’m offering my whole team free mobile. I was floored by the Shaw offering during the sales process, it was everything I wanted. I was even willing to accept some issues. What I am experiencing is total dysfunction.
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Jo Watier
(@kowalat) reported
@WinstonDeGres @TELUS Since 2000 I’ve been sending email to all three levels of government on this. Not impressed that we should get something better by 2022. Would love one of these people to try doing their job with my lousy service, they’d get something done real quick!
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PD
(@woofminer) reported
@telus and @TELUSsupport SIX months Since and including January 2021. Mytelus page says "first bill is not ready yet. " Customer since 1974 Telus agents have said it's a back end problem. I have been advised by email; chat; and phone they'll get back to me , still not fixed.
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Laura Stavros
(@LStanleyGirl) reported
.@CalgaryPolice : “it’s a crime to leave a child in a hot car.” .@TELUS_Spark : “it’s 35 degrees and you cannot, under any circumstances, leave your car during the drive-in movie, no lawn chairs are allowed” Me: if my kids die in the car, can I leave it to get help?” #yyc #telus
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Lora Anjos
(@loraanjos) reported
@CRTCeng @TELUS @TELUSsupport Case in point. When you call their support number the message that greets you is that “due to unforeseen circumstances we can’t answer your call”. What unforeseen circumstances would keep a support line from functioning as that? /1
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𝘾𝙡𝙖𝙮 𝙎𝙩. 𝙏𝙝𝙤𝙢𝙖𝙨
(@ClayStThomas) reported
@1loriking The imprint or message is O’Toole’s. Blame him. Note that the headline does not agree or disagree with him…”O’Toole speculates” I understand you’re frustrated with his message. But blaming journalists for reporting it is like blaming Telus for tweets you read via their network
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Michael Hughes
(@micha3lhugh3s) reported
@miketighe 2 questions: what are the problems that you typically ran into with Shaw Mobile, and does Telus Business offer relative good rates for small biz?
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NC Hammer
(@CanadianLuigii) reported
@dabeerishere I used to use Koodo before my employer started a corporate deal with Telus. Koodo, is a subsidiary of Telus, so runs on same network (at least I think it does) paid $30-35/mo. For unlimited text evening calling , but only 50MB of data. I was happy with Koodo while I was with them
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Frances
(@frances_twitr) reported
Escalated customers? Make it *more* difficult to contact customer service. Looking at you @koodo and @TELUS