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Telus

Telus outages and service status in Chemainus, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Chemainus, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chemainus, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, and Ladysmith.

CityProblem TypeReport Time
Duncan Internet 1 month ago
Ladysmith Phone 1 month ago
Duncan Phone 1 month ago
Duncan Phone 1 month ago
Ladysmith Internet 2 months ago
Duncan Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • h_jassal
    Harry Jassal (@h_jassal) reported

    @TELUS can someone please call me ASAP or msg me privately. Over 2.5 hours today back and fourth only for rep to hang up and not call back. Have mobility , home tv, internet, security everything. Will cancel everything and switch over as I'm up for renewal if need be

  • defrawidis
    Aly Defrawy (@defrawidis) reported

    Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness

  • Hunny_diva
    R𓃟byn (@Hunny_diva) reported

    Been without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers

  • umesh_gandhi007
    umesh gandhi (@umesh_gandhi007) reported

    @Wiserfool2 @CDInewsletter I bought Telus several years ago for the dividend yield but I’m now down about 40% on the share price. I’m just waiting for the right price to dump it

  • Whatever66102
    #BoliKurac Whatever66 (@Whatever66102) reported

    @sarkonakj Problem is competition.... Allow the American teleco to come up and all of it would be cleaned up. Right now, Telus, Bell and Rogers do not have to compete. No options for consumers. So they screw the consumers. Not one customer wants to talk to CS in India. Make them compete

  • JPGonVI
    JPG (@JPGonVI) reported

    @MizzzAlia Holy ****, you guys want telus to buy vancovuer a soccer team, buy them a pool… I can’t wait for my telus bills to skyrocket because you guys want **** you can’t afford

  • MikeHumanIntel
    Mike Was Right 🇨🇦🇺🇸🇲🇽 (@MikeHumanIntel) reported

    @mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.

  • JR98726272
    Lionidas (@JR98726272) reported

    @MaretJaks We are doing the same now, not answering the door unless it is a neighbor. Random rail-thin black and brown men in their early twenties are knocking on our door claiming Unicef, Rogers, Telus, etc, i broken English. They look sketchy AF.

  • QuarkSoupie
    Adam Robinson (@QuarkSoupie) reported

    @TELUSsupport The stress of cancer is horrible. I cant deal with Telus, it's too stressful. Keep my money if it's that important to you. Says alot about your company when you wont do a simple refund. Avoid telus at all costs everyone

  • RightHereEh
    NoneOfYourBusiness (@RightHereEh) reported

    @AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.