Telus

Telus Outage Report in Chemainus, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chemainus, British Columbia 11/24/2025 19:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Chemainus, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan Internet
CanadaLadysmith TV
CanadaDuncan Phone
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • faria_wong Steven (@faria_wong) reported

    Telus Canada - for home security they adapted ADT Pulse. It’s been 5 days now and the app is not working. Unable to login to account. Wrote CEO and 100% ignored. Zero customer service

  • xomissbxx 𝑀𝒾𝓈𝓈 𝐵✨🇨🇦 (@xomissbxx) reported

    I have a feeling I’m going to end up in a full blown war with Telus over this internet outage 😒

  • EclipsedGaia 🔞 Eclipse of Gaia 🔞 (@EclipsedGaia) reported

    @MorissaSchwartz He must also be a Telus customer! How's that 7000 ms ping, buddy?

  • accordingtomio M. (@accordingtomio) reported

    @MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @TELUSsupport Maybe help your customers get their internet back online rather than posting cat pics. Telus doesn’t care about small business

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @weaverdarryl @TELUS Your reward is multiple days dealing with telus tech support to fix a simple issue 🙏

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile is organized fraud. Charging people money without a sim card and nobody available to speak with. @TELUS is behind it all. Trying to save money by having no customer support. Dont tell me to open a ticket.

  • kazi_mierzi Kaz (@kazi_mierzi) reported

    literally telus still has not installed my internet and has been ******* completely useless in tech support or even knowing what's happening and it's been like 2 weeks 🙃🙃🙃🙃

  • faria_wong Steven (@faria_wong) reported

    @TELUSsupport Sure sure …while my ADT pulse is down. Telus is providing a less than satisfactory service. Unable to login into pulse for the past 3 days while travelling. Zero customer service