Telus

Telus Outage Report in Chemainus, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Chemainus, British Columbia 01/21/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Chemainus, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CalgaryRASC Calgary RASC (@CalgaryRASC) reported

    @Neil_Zee I had all sorts of trouble today, but like another respondent, I was using my TELUS home wifi for my phone

  • MaggieGranny maggie wilson (@MaggieGranny) reported

    @DougAlder Do you have telus? I had the same problem.

  • JackieSeidel1 Jackie Seidel PhD (@JackieSeidel1) reported

    @c1aireify When I’ve called customer service for help with something unrelated, & they start talking about Babylon, I’ve told them to stop talking or I’ll cancel all Telus services. They told me they have to give the pitch. I said I don’t care, stop giving it or I’ll cancel. They stopped.😡

  • LauraYLWtrans Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport So I open an account last year. I set up Internet Home and Telephone services. And yet somehow my email service is under a different Telus account! Not sure how that works ! Then we have to basically give a blood sample for authorization and security purposes...

  • 8701denise D (@8701denise) reported

    @sweaterhag @cougsta Telus customer here. Twitter wouldn’t load for most of the day.

  • KiRA_PNW Telefragged by Urianger (@KiRA_PNW) reported

    And this is after landowners swapped to Telus less than 2 weeks ago, so even brand new customers can't get service from them

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    My @TELUS internet isn’t working (which isn’t uncommon) and when I call technical support, it’s closed. When I was with Shaw, they offered 24 support, not to mention, my service was rarely down. I regret ever switching my internet to TELUS.

  • savoirfaire_2 🌿k𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫s🍊#NoStanForTrudeau (@savoirfaire_2) reported

    @Crof Telus wi-fi network & JUST specifically the *Twitter App* was inaccessible between 4am-8PM -- What were they "tweeking" I wonder?🤔🤨

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • Zemiki Zemiki💙Comms FULL💜 (@Zemiki) reported

    @vephriel Do you have Telus internet? I had this issue as well until I turned the wifi on my phone off and used a VPN on my desktop. downdetector . ca has a lot of comments of Telus users in Western Canada having the same issue.