Telus Outage Report in Chemainus, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Chemainus, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Telus
Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Chemainus, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Ladysmith |
Internet | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Ladysmith |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Chemainus, British Columbia
Latest outage, problems and issue reports in Chemainus and nearby locations:
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nahhh
(@thesquishlife) reported
@TELUS seriously? Did your mother drop@you on your head and then seek out virtual care when you were just a baby? How has it taken nearly half an hour to fix a problem you yourselves created?
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FartingDuck
(@FartingDuck) reported
Just got a call from Rock @TELUS ,,, Did you hang up on me or was the call dropped? (Perfect example of **** service)
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neola oleta
(@Oletaje) reported
@TELUS can someone call me please. I am out of the country and wasting my minutes trying to get a hold of someone. Telus phone not working. It’s been weeks trying to get in contact. DM for phone number.
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Gyrox39
(@Gyrox39) reported
During a phone conversation with @TELUS this afternoon, I hear a rooster in the background on the other line. Asked the rep if that was in fact a Rooster. "Yes. I work from home and it's very early in the morning here." Why are call service jobs being outsourced?
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Himanshu Khetarpal
(@Himanshu_Khtrpl) reported
@TELUSsupport I am so impressed and amused by the fact that @TELUS being such a big organisation spread across canada has such a horrible support service. I am have you guys yourself tried using your chat support? I highly recommend you try it.
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Gyrox39
(@Gyrox39) reported
I spoke to 3 different agents to try to rectify one business account issue. The only enjoyable part of the 1 hour process was the rooster! #Telus
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Doug
(@DKCKingston) reported
@JacquiDelaney Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!
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Sam Policicchio
(@sammpolicicchio) reported
@TELUS super disappointed in your loyalty support. Did refer a friend in December, received email confirmation, but no bill credit. Call in 4 months later and they “can’t find it” ? Only had to call in 2 days in a row to be screwed over. Thanks 🫡
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Anton
(@drcru) reported
@TELUSsupport I may have tweeted to soon. Told Telus support just called to schedule a repair tomorrow. Thanks to the CSR named May
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ChrisPBrinks
(@Chrispbrinks) reported
@SaigonTheGod @MJosling53 We freely use our internet & hit 900GB to 1TB per month, streaming HD Netflix/Disney, my work from home needs, daughter's online kindergarten, playing music for my toddler. Plus my phone is using Telus' phone over WiFi since cell coverage here is garbage. It's easy to exceed 200.