Telus outages and service status in Chemainus, British Columbia

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chemainus, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	3 days ago
Duncan	E-mail	7 days ago
Duncan	Internet	25 days ago
Duncan	Internet	2 months ago
Duncan	Internet	2 months ago
Duncan	Internet	5 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

• 
  Dave Morse (@Langfordman) reported 19 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 24 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 53 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Bryce (@Brycer79) reported 58 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Yan | @ayan604.bsky.social (@Ayan604) reported 2 minutes ago

  I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.

• 
  Teresa Reza (@teresa_reza) reported 4 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 10 minutes ago

  @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

• 
  Uptimus (@UptimusApp) reported 13 minutes ago

  Aug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.

• 
  We are all in this Together (@WeAreAllInl2) reported 14 minutes ago

  @FrankP9915 @JohnRustad4BC This isn't true. Canada has similar problems as US healthcare does post Covid. Private telecoms have the worst service. Sasktel at least has far superior service and prices to that of Bell, Telus, etc.

• 
  Gregoryfan (@Gregory_SB35) reported 17 minutes ago

  Holy hell Telus ******* sucks, I just wanted to upgrade my internet and they made me feel like i wanted to gouge out my eyes :/ god they just suck, like i would rather be springlocked then go through that again :(

• 
  JF (@jayfl39) reported 18 minutes ago

  @mikeinthevalley @TELUS @TELUSsupport I was 9 1/2hrs on the phone over 2 days with Telus trying to get my mom’s stuff sorted after my dad passed away. Their customer service is the biggest freakin joke. They also missed multiple scheduled callbacks from customer service agents and “managers”. Never again is to soon!

• 
  C Lo aka Vandal Savage (@intrikitt) reported 19 minutes ago

  @TELUS @TELUSsupport I then speak to Janal from "loyalty" who isn't a manager who literally tells me he cannot do anything for me... I need internet to do my gotdamn job and I needed it for Monday Aug 17...thr solution Janal gives me is a tech to come out randomly for a Wednesday Aug 20, are you mad?

• 
  Clayton (@phinx404) reported 24 minutes ago

  @TELUS Waiting for the phones in on business plan to run out. Only 3 more left to go then send them back and switch. Never had so many dropped calls or just no service at all. 5g+ and no internet error or dropped calls and dead zones in southern Ontario is crazy.

• 
  Gabriel Araish (@GabrielAraish) reported 24 minutes ago

  @TELUSBusiness I have been trying to get a Bell landline ported over to a Telus business mobility account for over two weeks now and have spoken too many agents to mention and getting bounced around from department to department and nobody is willing to help!!