Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 11/25/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Al_leithi whattodo (@Al_leithi) reported

    @TELUS Just I want one reason why charging me for location I don’t have any more?! I had called Telus never get the right person to speak to 😔

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    Oh good, here comes another round of TELUS's "we're gonna slow down your internet so you think you have to upgrade to get the speeds you're actually paying for" schtick. How exciting.

  • fraulinegretz KG (@fraulinegretz) reported

    @SidhuDP In the city, Rogers. My Telus (work) was awful. In the country I find bell has better service in remote areas.

  • slimschadey161 slimschadey16 (@slimschadey161) reported

    @tyscona @TELUS @ShawDirect That sucks. For me just ****** service, internet dropping or having to reboot. Had enough

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport this whole telus ADT fiber etc has been a total cluster Fck ... telus closing down tower staring April 1 with new tech ..TELUS NEED TO SLOW DOWN AND GET A REAL PLAN ..BEFORE MERGING REPLACING ANYTHING..

  • therealjaypo Jason Powell (@therealjaypo) reported

    Bell, Rogers, and Telus have never had any problems extracting from me the exorbitant amounts of money us Canadians pay for pedestrian amounts of cellular data, but Freedom had to be a **** about it.

  • Shawhelp Shaw Help (@Shawhelp) reported

    @RTMcFadyen Which channel/network did it air with Telus? They don't have Sky TV channel either I just checked. - J

  • cuntslaw False Dichotomy Sociopath (@cuntslaw) reported

    @ratbabyonline @NoraReed genuinely people need to [redacted oh solo redacted] to scare the **** out of all these rich *** people building and living here. also that new Telus building being built downtown is gonna ******* ruin it, and also kill SO many birds >:(

  • HealingVisionz Geordie GreenHeart (@HealingVisionz) reported

    .@telus I am considering becoming a mobility customer, please tell me what the difference is between “Promotional discount”, “Easy Payment Bonus Discount”, and “Bring-It-Back Bonus”. Are all of these needing to be paid back if I upgrade my phone early?? #telus #wireless #mobility

  • Birdhouse7S 🇨🇦 Sandy Rice 🧶🐈 (@Birdhouse7S) reported

    @shanedumar Or, just cancel your Telus service. I cancelled mine when their prices went up. I’m with Rogers now.