Telus Outage Report in Mill Bay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Sidney |
Phone | |
| Duncan |
Internet | |
| Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony
(@Anxthxny) reported
@MobileSyrup @TELUSsupport @TELUS I’m trying to get the promo listed here: 50GB for $100/month, but your website does not show this promotion and your customer support was so kind, but they couldn’t find this rate. They also mentioned something seemed off on the site. 😢
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Noel Blix
(@noelblix) reported
@TELUSsupport How hard is it to book a service appointment from Telus? Answer: Very difficult. Your customer service is almost as terrible as your website. Please stop sending me surveys and calling me to subscribe to other products and just deliver the service you promised.
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chris🇨🇦 ♌️
(@bcforsc) reported
@twotonetulip @telusmobility Can’t you get on with Virgin? I ditched Telus for my cell phone and internet. Telus is expensive and the CS sucks
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🍄🍁 Lucas 🍁🍄
(@BIackweII) reported
@chariot404 Holy **** the only one??? That is so rough. I was with Shaw for years but i have much better internet service with Telus
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sandwich pope 🥪😷
(@SandwichPope) reported
... all of my client's email accounts are missing from Telus' hosting service... oh my god... what the actual ****
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lynninthehouse
(@daydreamalot) reported
@David_Moscrop Are you covering Telus's foray into healthcare, pushed by the UCP? I hate this FAR more than the exorbitant $ they charge for my internet/phone service. Had surgery last year, doc was paid SUBSTANTIALLY less for managing my care over the phone than the docs who work for Babylon.
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Mommblogger
(@shellysebastia1) reported
@ADT ADT/Telus emails increase in monthly fee by $5 if contract for 3 years not signed. Called to cancel as not happy. Telus has the nerve to charge the increase even when the service has been cancelled. Nickle and diming customers just because you can is not good.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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cry @ dm take my wallet
(@supreme_kye) reported
I’ve seriously tried to set up Pre authorized pay for Telus with my new credit card TWICE and it still doesnt work I’m gonna lose it
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Dan Levy
(@TheDanLevy) reported
What I still don't get- & I'm not an expert so may be totally wrong - is why @CRTCeng doesn't open up telecom competition to foreign $ & multinational telco service providers. Sure Rogers/Bell/Telus are Canada's "Big 3" but they're really just medium fish in a tiny pond