Telus outages and service status in Mill Bay, British Columbia

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, and Sidney.

City	Problem Type	Report Time
Duncan	Internet	11 days ago
Duncan	Phone	13 days ago
Sidney	Internet	14 days ago
Duncan	Phone	14 days ago
Duncan	Internet	25 days ago
Sidney	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

• 
  michael eso (@mjeso) reported 13 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Mike Richter (@mrichter37) reported 22 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Bill Perry (@Captnwilly) reported 25 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Penny Holt (@canukgenie) reported 28 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Ian holt (@holtyny) reported 33 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Tess van Straaten (@tessvanstraaten) reported 44 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 54 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  まりさ (@xmarisabear) reported 3 minutes ago

  I just got new internet and it’s so ****. Telus Fibre Optic is suppose to be the fastest internet in Canada but I can’t even play a game of warzone 😤

• 
  Tony mcnamara (@Tony89166) reported 4 minutes ago

  Carefull what you ask for. I was converted to fiber last Friday and have not had email sense and cannot get anyone at TELUS to help. Customer service at TELUS has left the country. #TELUSPureFiber

• 
  charlton berry (@PottersBerry) reported 5 minutes ago

  @linusgsebastian Use the press # option where garbage callers have to press a random number to get through. Have it on my TELUS line and it’s glorious

• 
  Tony mcnamara (@Tony89166) reported 6 minutes ago

  @ telus@ fiber optic well proud to say I have spent another 2 hours of my life trying to talk with someone at TELUS to fix my service that they messed up. Sad to say TELUS has no clue.

• 
  Tony mcnamara (@Tony89166) reported 7 minutes ago

  @TELUSsupport I live in Edmonton an on Friday I ha a technician come in an convert me from copper to fiber. I have not had email service since then an TELUS has not been able to fix it. I have spent hours on the phone to no solution. Say no if TELUS phones to convert

• 
  thekhaykery (@thekhaykery) reported 13 minutes ago

  @TELUS We have been dealing with billing issues for our business acct for exactly one yr now. Since Feb 2020 Telus has been charging us double of our bundle rate & they still won’t give us proper adjustment/credit. Ridiculous! Why am I still with them? I have no idea 🙄

• 
  thanh thanh (@_thxnh) reported 15 minutes ago

  @jijianella @michellen_huynh @TELUSsupport SHUTT im out here saying im gonna switch to telus bc shaw sucks LOOL my wifi cuts randomly almost everyday i hate it

• 
  Tony mcnamara (@Tony89166) reported 18 minutes ago

  @TELUS if tTelus contacts you to convert to fiber think carefully before you agree. I have been without email for 3 days now and they are doing nothing to fix it. I spend hours on the phone with no solutions.

• 
  Legman (@blkh2o61) reported 18 minutes ago

  The world of TELUS fails once more! Call and ask if a service is available, and oh ghee, we don’t have your physical address on file. Had dozens of calls over the past years to them! And once again, “we will call you back”, and nothing! Unbelievable! Maybe CRTC is in store?

• 
  SueCanada 🐧🐧 (@ONTLLs) reported 20 minutes ago

  Well my PVR is broken, sat for an hour on hold today with #telus for a guy to come and give me a box, gonna happen soon! So now I am watching #StargateAtlantis