Telus

Telus Outage Report in Mill Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 02/11/2026 09:40

February 11: Problems at Telus

Telus is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaSidney E-mail
CanadaSidney Internet
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tsilhqotin Tŝilhqot'in National Government (@tsilhqotin) reported

    @TELUS The Tŝilhqot’in Territory is twice the size of Vancouver Island and has nearly NO cell service. Having connections like this @Telus initiative are extremely important for us to do business & connect.

  • JosieNicola MzBella (@JosieNicola) reported

    @TELUS your service as been down in Burnaby since 9pm tonight after our power outage.... Is anything being done??? Can't get a hold of anyone... This is ridiculous

  • Maria75214364 Maria (@Maria75214364) reported

    Worst experience with @TELUS. Never again.

  • mykhaylova_a Anastasiya Mykhaylova (@mykhaylova_a) reported

    @MGandhi_CFP @TELUSsupport Still no connection since yesterday evening, Lougheed. TELUS connect App is also down.

  • KarlOesch Karlene Yakemchuk, PAg, CCA (@KarlOesch) reported from County of Two Hills No. 21, Alberta

    @GarilynMMorris @TELUS Yup… and for the monthly bill I dont have cell service to make a call from our farm, or our house - unless on wifi to make a wifi call. Downright pathetic.

  • GarilynMMorris Garilyn Morris (@GarilynMMorris) reported

    Go to pay my @Telus bill this morning and informed I'll now be charged a Credit Card Processing fee. I sympathize with small bus and never complain... But Telus... You already charge too much for your service vs your competition... And I have shares so I know how your doing.

  • tegan4618 Tegan (@tegan4618) reported

    @kowalat Yep starlink is GREAT but that's at the new house. My phone is Telus, we're way down from the Hwy, to far. Get like one or two bars, sometimes.

  • Lanakimfoan Lana Kim Foan (@Lanakimfoan) reported

    @TELUSsupport Power outage in Burnaby is back online around 9pm tonight but TELUS services (wifi/ internet) are not. Any resolution happening?

  • WonderJayc Jacy G (@WonderJayc) reported

    @TELUSsupport There has been a Telus outage in North Burnaby since the power outage @bchydro (6pm-9pm). Why is it not showing on your outage map?

  • btillo Alberto Delgado (@btillo) reported

    @TELUSsupport Hi Telus, could you help me again? Please.