Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 12/18/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Olitium Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS So only having the usual 15-20mbit down every time the upload on the node decided to go wonky I couldn't stream at all the twitch (constant dropped connection/frames).....I then switched to Telus and never looked back after I went on their fiber.

  • rbrtmllr Robert Miller (@rbrtmllr) reported

    @JayLaw1 @kavs86 Also of interest, Koodu will let you buy the device outright, but Telus (like Bell) will at most let you pay down 1/2 the device fee, which means higher monthly bills, and I like to hold devices for 3-4 years.

  • DustmanLogan LoganDustman (@DustmanLogan) reported

    @covie_93 Because they sell a Powerwall off grid / grid supplemental option. Where better to sell it from than where it's needed most? Full disclosure, I'm a #starlink user and may not care for his business practices but anything is better than rural Telus crap net.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • roberthoney Brobert miele (@roberthoney) reported

    @deltapolice Get many different varieties of these calls.Dial Telus*611 and get a blocker for computer calls by all to hit a number to get through.Computers don’t do that.This no more crap calls at all.

  • darkysabertooth Darky Sabertooth 🏳️‍🌈 (@darkysabertooth) reported

    @koodo How could you help me, I don't want to sound like an ******* but I'm tired of the call centers y'all use @TELUS and y'all I'm just so tired of this...

  • Baljind15980744 Baljinder Bhullar (@Baljind15980744) reported

    Telus is providing really bad network and customer services nowadays. I have 2 mobile lines & facing network issues from few days. When I called to Telus customer services, they are unable to solve my problem. What a bad experience with #Telus!@TELUS @TELUSsupport @telusmobility

  • Olitium Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS I just recently did a move again due to some unfortunate stuff but the entire year I had Telus I never once dropped a frame streaming and or had any down time on the net other then the usual power outage!

  • Exallium Alex Hart (@Exallium) reported

    @EricMnard1 @TELUS Prices will come down over the next decade or so. The foldable tech is brand new, so it comes with a premium.

  • serfsuppandemic Serfs Up (@serfsuppandemic) reported

    @EveryAlbertan @allisonjade Same here with Telus support. I was mortified as soon as it was out of my mouth but really, the guy fixed a persisent billing issue. I DID love him!