Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 11/20/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EnguardoPonce Eduardo Ponce (@EnguardoPonce) reported

    Hey @TELUS can you provide the internet speed I pay for and a reliable/steady cable tv signal or should I look for another provider?

  • moonmistsparrow Sandrella Mohanna (@moonmistsparrow) reported

    @haligonia With Telus no issues for me though.

  • darci_oakford Darci Oakford-Kuit (@darci_oakford) reported from Wembley, Alberta

    Telus has the worst home security system I’ve ever seen. The system we got off Amazon is cheaper and works 10x better. Don’t waste your time with the “great deal” with the telus home security system. It’s garbage.

  • D313131Daniel Daniel Stevenson (@D313131Daniel) reported

    @ezralevant One word: TELUS. TELUS has half of it’s 5G network now with Huawei garbage, and is threatening Canada with a major lawsuit if they ban it. Talking billions.

  • Jobe22 Joseph (@Jobe22) reported

    @Freddi @TELUS @TELUSsupport Our download and upload speed is down too. Telus is the worst.

  • Tammy53239038 Tammy (@Tammy53239038) reported

    @Crackmacs @koodo Telus has been amazing for the past year. I had a lot of issues as well with no calls ringing through with Koodo. With Freedom the service was shoddy - when I moved to Woodlands, I had almost nothing - I had to go to roaming, and that was crappy service as well.

  • Brennodore Brennan (@Brennodore) reported

    @TELUSsupport @TELUS how is it one of Canada's leading telecom companies always has the longest wait times 35 minutes and counting? And why would I trust such poor customer service handling my health? @TELUSHealth

  • LaylandMeeks Buzz Meeks (@LaylandMeeks) reported

    @TELUS People here on Galiano Island are waiting over a month to have their phone line reestablished after an outage. Don't believe this bullshit.

  • karinaTNP Karina Kozusk (@karinaTNP) reported

    @TELUS How about slow. Not as fast as Shaw.

  • pauldhobson Paul Hobson (@pauldhobson) reported

    I never expected that ordering a new SIM from @Telus would turn into such a seemingly lifelong quest. Bilbo would have given up and gone home a long time ago.