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Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, and Sidney.

CityProblem TypeReport Time
Duncan Internet 10 days ago
Duncan Phone 11 days ago
Sidney Internet 12 days ago
Duncan Phone 12 days ago
Duncan Internet 24 days ago
Sidney Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dinky69472564
    dinky (@dinky69472564) reported

    Disappointed with a company like @TELUS !! Ripping customers !! Shocked to get a bill of 200 dollars for not even using the service !! When I called to discuss , I was told there is nothing that can be done !! It surprises me how companies like @TELUS allow all of this ?

  • thisisyasumi
    yasumi (@thisisyasumi) reported

    Telus internet and Optik tv not working this morning in Burnaby. Anyone else having wifi issues?

  • Crynic
    Ellieanna (@Crynic) reported

    @CapitalOne @TELUS You both are complete garbage right now. Both blaming the other for a purchase and I am stuck in the middle calling each of you to get nothing. I cannot wait for Costco to be done with Captial One. and Telus you are about to lose a brand new customer.

  • 055Rigger
    Edward MacDougall (@055Rigger) reported

    @TELUSsupport I recently moved my service over to Koodo and still have a credit on my Telus account . His do I get that refunded to me ?

  • DPocroianu
    Warrior Of Truth (@DPocroianu) reported

    @CBCToronto Like why ******** did Telecom Bell, Roger & Telus received a quarter billion in money they never lost ? I want that audited & that money out in building housing for homeless instead

  • searby
    Olive Jeejeebhoy (@searby) reported

    Well moved to telus but will now will cancel as every time we want to call a friend in Grand Cayman it is blocked. When we finally get through to ask why, the answer is security! After much argument they put us through only to block us on the next call

  • rosperchat
    Rory Sperling (@rosperchat) reported

    How To Piss Off a Customer 101, @TELUS You are (soon to be were) my internet, cell phone x 3, cable and security provider. I expect better. ANSWER THE F’N PHONE!!!! An hour and a half on hold.

  • wolfsttagg
    Kyle Hill (@wolfsttagg) reported

    @EmergencyInfoBC Ever since I got the alert mine my wife and kids have all lost all cell service in Trail BC. Called telus and there is a town wide outage for all telus towers. Including Koodo.

  • masterguapo
    m@stergu@po (@masterguapo) reported

    Looking for @TELUS mobility plan deal.. After 10 years with @Bell and their unwarranted service fee increase, it is time to shop. @Telus, do you have plan that does not involve 30GB of data? I see it is 80$ for Canada wide, and 105$ for US-Canada.. Do you not have 10 or 15GB?

  • thisisyasumi
    yasumi (@thisisyasumi) reported

    Anyone else expiriencing a network outage from @TELUS in Burnaby? I know some in Vancouver are. @TELUSsupport