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Telus

Telus outages and service status in Mill Bay, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Mill Bay, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 12 days ago
Duncan Internet 20 days ago
Duncan Internet 3 months ago
Duncan Phone 3 months ago
Sidney Internet 3 months ago
Duncan Phone 3 months ago

Community Discussion

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Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didnโ€™t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud
    Sue Stroud she/her ๐ŸŠโค๏ธ๐Ÿ’ช๐Ÿผ (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Finnegan661
    Finnegan66๐Ÿ€ (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didnโ€™t cost Rogers a dime in staffing in the last 12 months, and Iโ€™ve been a pretty easy going customer for 15 years. Iโ€™m done though. Iโ€™m done being their customer. I want a cell phone plan with a company that isnโ€™t this despicable, but sadly Telus and Bell are on that list.

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661
    Finnegan66๐Ÿ€ (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? ๐Ÿค” only to be told now that the rescheduled appointment 'may' go forward jesus

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time Iโ€™ve called in the last three days with extended wait time and shitty service. Canโ€™t wait for @TELUS

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Finnegan661
    Finnegan66๐Ÿ€ (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • suestroud
    Sue Stroud she/her ๐ŸŠโค๏ธ๐Ÿ’ช๐Ÿผ (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marcedge1
    Marc Edge (@marcedge1) reported

    @garymasonglobe @TELUS the problem is you have to publicly shame them to get any semblance of service . . . this is a tactic I have resorted to several tuimes

  • xXxAdomodaxXx
    Adomoda (@xXxAdomodaxXx) reported

    @JonFraserTF @TELUS They are terrible.

  • FringedCanuck
    Salty Albertan (@FringedCanuck) reported

    @RVetts Take a trip to the USA and get a phone plan there. Starlink needs to release a phone to users. Sat phone would be deadly. Telus,Rogers and Bell can eat ****.

  • QuikInsightz
    QuikInsightz (@QuikInsightz) reported

    ๐Ÿšจ #BREAKING: $ASTS Successfully Launched BlueBirds 8, 9, and 10, Completing Its First Multi-Satellite Launch Since April's Setback. What happened: โžœ AST SpaceMobile confirmed the successful launch of BlueBirds 8, 9, and 10 at 2:39 a.m. EDT on June 17, 2026. โžœ The satellites were launched aboard a SpaceX Falcon 9 rocket from Cape Canaveral Space Force Station. โžœ This marks the company's first successful stacked multi-satellite launch since April's mission setback. โžœ Each BlueBird satellite carries a phased array antenna measuring approximately 2,400 square feet, which AST SpaceMobile says is the largest commercial communications array ever deployed in low Earth orbit. โžœ The satellites are designed to connect directly to standard, unmodified smartphones without requiring any special hardware. โžœ AST SpaceMobile says the new satellites are capable of delivering peak download speeds of nearly 200 Mbps for voice, broadband data, and video services. โžœ That is nearly double the company's previously demonstrated peak speed of 98.9 Mbps achieved by its earlier Block 1 satellites. What comes next: โžœ CEO Abel Avellan said BlueBirds 11, 12, and 13 will ship shortly ahead of the company's next launch. โžœ He also said next-generation satellites through BlueBird 37 are already in active production and assembly. โžœ Avellan said, "This first stacked launch is just the beginning. Our focus is firmly on execution: scaling launch cadence, manufacturing, and preparing for commercial service." โžœ Speaking about the mission, he added: "BlueBirds 8, 9, and 10 represent the continued execution of a vision once considered impossible: space-based cellular broadband to everyone, everywhere." The scale behind the company: โžœ AST SpaceMobile says it now operates more than 500,000 square feet of manufacturing and operations facilities worldwide. โžœ The company says it employs more than 2,250 people and has a portfolio of more than 3,900 patents and pending patent claims. โžœ AST SpaceMobile also says it has agreements with nearly 60 mobile network operators representing more than 3 billion subscribers worldwide. โžœ Its strategic partners include $T, $VZ, Vodafone, Rakuten, Google, Bell, Telus, stc Group, and American Tower. โžœ The company plans to initially activate commercial service in the United States, Canada, Europe, Saudi Arabia, and Japan, while also supporting U.S. government programs.

  • JohnKir43886910
    1rhodesian (@JohnKir43886910) reported

    @bcbluecon Telus sucks as well. They all start you at a reduced rate and then keep jacking it up. Try Starlink if you can.

  • kazakloosterman
    Karin Kloosterman (@kazakloosterman) reported

    @JonFraserTF @TELUS Agreed. I use Public Mobile. Lacks a bit in customer service but pays back in cost savings which are huge.

  • Southpontiac
    Redbeard (@Southpontiac) reported

    @TELUS @DanielHill71510 Your โ€œreduced service levelsโ€ are the reason you are losing customers. Just saying.

  • garymasonglobe
    Gary Mason ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ (@garymasonglobe) reported

    It seems @TELUS is fine with its business clients waiting three weeks to get a problem fixed. Imagine running a business and having to face that situation. Is Telus going to reimburse me for the three weeks I won't have service they are suppose to provide?

  • jodyvance
    Jody Vance (@jodyvance) reported

    Today was NOT the day to FAIL my TV viewing, again @telus.

  • Mattitude80
    Mattitude (@Mattitude80) reported

    @garymasonglobe @TELUS They are the worst I have come across. A few years back it took my countless hours on hold and 6 months of repeated calls to setup a new business land line. It's almost as if their staff get paid by making simple tasks as hard as possible