Telus Outage in Mill Bay, British Columbia

I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

@TELUSsupport how do we get Telus technical support to call us at home?

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

@boredof_bs @theslimdude I have dual SIM phone. I try a new service every year, Rogers/Fido, Virgin/Bell, there's no tower within signal range and none added in 20 years. And none will be, yet Telus and Rogers sell extended coverage in the area using Bell imaginary towers? #CRTC needs to validate claims

@boredof_bs @theslimdude The trouble is, is it TELUS tower? Last blackout in the Maritimes wide, was Bell fiber cut and it provided every service provider feed. CRTC never gave a good reason why Bell still operates like this without adult supervision. All providers sell service east HRM, only Bell tower

FYI if you ever want to contact Telus understand this. They do not respond/ answer questions via email other than responding " Please be advised we no longer support questions via email. We invite you to use any of the options below to contact our customer care agents."

Trust me I have power cycled my modem more then I can count. Will work for a bit but loses connection again. Even the support at shaw has no idea why it keeps dropping like this. Telus is looking pretty good right about now!

@jrbnsk @SteveSaretsky Problem is Telus doesn't care what you think, nor do all the other corporations. Unfortunately profits is the only thing that matter in this day.

@MissSamanthaD1 I'm with Telus. It's complicated but the ******* I was with previously reported my phone as lost or stolen even though it isn't. He's not worth my time or energy, so I'm just gonna smash it and get a new phone 🙃

my reaction to getting vaccinated today at the Telus convention centre is that the public service can do great things when given the money and power to solve problems.

@dangeredwolf In Toronto it will say "Emergency Calls Only" as there is cell service underground, but with a carrier most people don't use (not Bell, Rogers or Telus).

@VancouverSun @TELUS Ironic that a child is on the phone at a dead park and not playing like a healthy child should. Terrible choice of a photo.

Why does @Shawhelp have the worst customer service in the world? It’s time to switch to #Telus