Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 05/10/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan, North Saanich, Sidney and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaNorth Saanich Internet
CanadaSidney Internet
CanadaNorth Saanich Internet
CanadaSaanichton Internet
CanadaSaanichton TV

Community Discussion

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Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2P_Guaranteed Matthew Harris (@2P_Guaranteed) reported

    @SadBillAckman No issues on telus or Rogers over here.

  • harshils harshils (@harshils) reported

    @Airtel_Presence , @airtelindia , I have activated IR for Canada but not able to connect any of the networks? Neither on TELUS or Rogers. Please help me as I need to have active connection with my indian mobile number. My number is +917722007613.

  • i_am_joey Joey (@i_am_joey) reported

    What needs to happen to have cell wireless service in our subway system? @TELUS @Bell @rogers #TTC

  • AadishBaba Aadish Gupta (@AadishBaba) reported

    @TELUS @TELUSsupport every time I call I spend first 15 mins trying to bring the agent up to speed. They say they leave notes, the next agent can never find the notes of discussion.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #CRTC did not add Bell or Telus's outage reports to the resiliency file. only TbayTel is there. Why is that?

  • Tortoisefly Jeanie Tortoisefly (@Tortoisefly) reported

    @Han4p5wx9hdz2 Ours in south Surrey has been out all day… and yet the @telus outage map says there are no reports of outages in our area (we have reported it).

  • CiliegiaPi Chango (@CiliegiaPi) reported

    @TELUS I ordered the services on March 14, 2023. It is still unresolved. Only half the service was installed, cancelled the other without informing me. All Telus managers are in "Meetings". This is a business line. Unacceptable!

  • PRchef_Inc PRchef (@PRchef_Inc) reported

    Hello @TELUS . Your @koodo assist is the worst form of #CustomerService ever. I have wasted an hour of my time and made no progress. You made it difficult for me to increase my monthly spend.

  • MYBahasBola BahasBola (@MYBahasBola) reported

    @rizalhashim_ @aminfuad_10 Memang kena telus dan jujur. And with the rampant and shameless occurrences of dual contracts, salary cap doesn’t seem to be the most amicable solution.

  • CiliegiaPi Chango (@CiliegiaPi) reported

    @TELUS Part 1: On March 14, 2023, I ordered services and have since spent two full days, from 10:30 am to 4:30 pm, on the phone with over 15-20 different customer support representatives, each time telling the same story. However, despite spending a minimum of 12 hours with ..