Telus

Telus Outage Report in Mill Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 03/15/2026 03:00

March 15: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatJennyM Jenny Mitchell (@ThatJennyM) reported

    @J_L_Walker I spent more than 2 hrs on the phone with @telus on Friday, & booked a service call for Saturday & THEY DIDN’T SHOW UP. It took another hour on the phone, & 3 different depts for them to finally tell me the appointment hadn’t been booked properly on their end. Brutal.

  • RdLessTrvled Dahlia Woods✳️RISE UP! (@RdLessTrvled) reported

    @Kromski1 @ShawInfo Our internet has gone wonky too, their solution is always 'fibre'. I refused them entry onto my property when they laid the cables, so nope! Copper has worked all these years, make it work, not playing these games... keep us posted if Shaw has any more integrity than Telus.

  • canasiantl Croissant roll (@canasiantl) reported

    @Shoryia_ @SoullessOneRach "Everything is fine on our end, no problem here" for like 5 times I googled if other people were facing the exact same issue, and there were tons. Since Shaw wasnt gonna fix it. I switched to Telus, and so far. Telus has been good to me. Never trust Shaw ever Again. [2/2]

  • ZedandBreakfast Zach Belisle, PhD (@ZedandBreakfast) reported

    @trader363 @TELUS didn't sell enough S20s they had to put em down.

  • inthecriballday ⛵️🚀🛸 (@inthecriballday) reported

    @TELUS YALL R ****** TRASH HOT GARBAGE COMPANY

  • omarirakim Omari (@omarirakim) reported

    @imanznami Telus would never. They know better!

  • itsDaedrin Rod (@itsDaedrin) reported

    Welp. @TELUSsupport / @TELUS have been wildly incompetent today. I still have no idea if someone is actually coming to move my services tomorrow morning or not. I think I'll be too busy moving. Both house and to another service.

  • PortofYYZ PortofYYZ📍 (@PortofYYZ) reported

    @TELUSsupport I got a big problem With Telus. Please check DM.

  • danbarraberger Dan Barra-Berger (dot com!) (@danbarraberger) reported

    I’m set up with a job search aggregator that hasn’t given me any job matches for months. Today I received an automated email titled “We’ve found the perfect job for you!” “Part time sales at Telus in Moncton, NB.” Disability work support is a joke.

  • NapsAndSarcasm Napping until vaccinated 😷 (@NapsAndSarcasm) reported

    Anybody else thinking it's time to cancel their sports packages and just grab the games we want from... Other... sources? What number of people at $20+/month would it take for Rogers and Telus to have the blackouts lifted? #NHL