Telus Outage Report in Mill Bay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, North Saanich, Sidney and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet | |
| North Saanich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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living
(@livinginavanVI) reported
@TELUS @TELUSsupport I am getting fed up with your auto-calls calling my number and there is no dam answer. It disconnects. That is harassment. If it continues I'll be calling the @crtc and putting in a complaint.
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Aaron Classic
(@BigBacon83) reported
@TELUS Tried to upgrade phone for another 2 year contract but because I changed the name of my business my credit won't allow zero up front even though I've been a customer for 8 years. It's like you don't want my money. Guess I'll have to buy the phone outright from apple.
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François
(@francois101com) reported
@TELUS "Inclusive community" = WEF garbage = Instantblock
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Lindsay Brown
(@Lidsville) reported
@matpVI @VanIslandHealth @crystalmundypsy The BC govt forgot to warn itself. Perhaps it thought Telus would just fix it.
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Louise
(@Louise94289578) reported
anyone else having telus outage..landline, internet, tv...telus has 2 hr wait on phone...
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b33njammin80
(@NFTbag80) reported
@Jon_Pardy @AirCanada The worst customer service in order: - Rogers/Bell/Telus all ties for first - Air Canada - Any company that gives me a 4 hour call back, tech support “window” can f right off
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Andy Stinton
(@StintonAndy) reported
Cancel my cell service due to poor service from @TELUS , then they called back and offered me deals a third less than I was paying, then put me on hold for 15 mins I hang up .. Nice one, @TELUSsupport
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Ken Carruthers
(@CdnArmyVet) reported
@TELUSsupport is telus webmail down?
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Sara Mitchell-Banks
(@SaraMitchellBa1) reported
@cable_shaw I'm very disappointed that after 16 years of being a very loyal paying customer of SHAW that I am being made to sign a 2 year contract to upgrade my service to get a better speed. I find this manipulative and wondering why I didn't switch to Telus.
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MotherMaia
(@mothermoonlite) reported
@TELUS Thanks for leaving 2, 80yr old ladies without the ability to call 911. If showing up in person to a store and physically producing ID is contingent on getting services changed over, you should add that to your marketing spiel. We would have saved ourselves the trouble.