Telus Outage Report in Mill Bay, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sofia
(@sofiaathenaa) reported
telus customer support worker ended our call bc they didn’t know what facetime is😑
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Cody
(@itsOutrageouss) reported
@TELUS Goes to show what kind of trash quality company you guys are. You’ve had a monopoly over the internet business in my town for over 15 years and haven’t upgraded a damn thing. 5 download and .75 up for 75$ a month. Once this new ISP is in town kiss your monopoly goodbye. Pathetic
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geralt of rivia simp
(@vallxyofplxnty) reported
accidentally ignored my sister in laws birthday text bc telus gave me no service in my house for NEARLY A WEEK canadian cell phone plans are.... bad.
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Smith🙉🙊🕵
(@Smith781227) reported
PANEL, BUILT IN CAMERA, GLASS BREAKER) .... FREE SMART DOOR LOCK .... FREE VIDEO WIFI DOOR BELL .... ALL DOOR/WINDOW SENSOR, MOTION DETECTOR INCLUDED …… FREE PROFESSIONAL INSTALLATION SPECIAL DISCOUNT FOR KODOO/ TELUS MOBILITY CUSTOMER
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Andrew
(@edmmacleod) reported
Hi, it's TELUS again. We wanted to ask one more time if you have been having issues with your Wi-Fi connection in your home? Please confirm with YES or NO @TELUSsupport is this legit?
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Sunni Chen
(@srhchn) reported
@TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps who answer the phone. They don’t have the ability to fix anything (which they should). It’s whoever has control over the #billing. Let me elaborate...
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Steve C
(@vanisle7) reported
@lcfrst2 I dont have a family doctor anymore, but the last time I saw one was via Telus's Babylon health a couple weeks ago when I was dealing with some terrible migraines. The doctor was probably the friendliest one I've ever dealt with. Overall a great experience.
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Mojajaja
(@mojahusni) reported
@penatbuttercup Exactly. I feel like there’s no hard solution to this. But I do feel at least he took an action based on this ‘confusing situation’ you mentioned Kerajaan/pembangkang kena telus, rakyat kena beri kerjasama. W/o one or the other, benda ni akan berlanjutan
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Sunni Chen
(@srhchn) reported
@TELUS double charged me again in November, to which I called again before the automatic payment I had set up. The only thing the customer service rep could do was cancel the automatic payments and balance out what I was double charged in October to cover the November bill....
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Tristan Jer
(@TristanJer) reported
@TELUS @TELUSsupport so im supposed to have a fiber install tomorrow which got moved to the 13th. I called and moved it to the 14th as I’ll be at work during the install time on the 13th. I just got an email saying my install is on the 13th at 6:00 pm - WTF is going on?!?!?!?