Telus outages and service status in Mill Bay, British Columbia
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- Telus generated 0 outage signals in the last 24 hours around Mill Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mill Bay, British Columbia
The most recent Telus outage reports came from the following cities: Duncan, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 25 days ago |
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Phone | 27 days ago |
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Internet | 27 days ago |
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Phone | 27 days ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Sue Stroud she/her ๐โค๏ธ๐ช๐ผ (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didnโt cost Rogers a dime in staffing in the last 12 months, and Iโve been a pretty easy going customer for 15 years. Iโm done though. Iโm done being their customer. I want a cell phone plan with a company that isnโt this despicable, but sadly Telus and Bell are on that list.
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didnโt even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time Iโve called in the last three days with extended wait time and shitty service. Canโt wait for @TELUS
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Finnegan66๐ (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? ๐ค only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66๐ (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Finnegan66๐ (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her ๐โค๏ธ๐ช๐ผ (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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MindDrift Daily (@minddriftdaily) reported15/ So where do we land? I actually agree more than we disagree. The GOOD: โ 5G infrastructure is world-class and genuinely transforming industry โ Prices have dropped significantly since 2020 โ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: โ Still an oligopoly with too much pricing power โ Debt-laden companies cutting jobs, not creating them โ Rural and Indigenous connectivity gap is a national shame โ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy
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Laleczka (@Lalatran7) reported@TELUSsupport Who can we talk to at Telus that will help us? March 25- we pay $150 April 2- suspended April 3- we pay $144 Services back on April 9- next payment if not paid we get suspended AGAIN! WE told telus we can pay remaining amount in full on the 16th. Telus said nope!
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Lorie (@MissWest003) reported@Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if thatโs not their job. This Rogerโs Help channel seems pretty pointless to me if they canโt actually help & give false info about something important like Pin#โs and Account Security. Glad Iโm with #Telus
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MIKE ๐ ๐ ด๐๐๐ ฐ๐ ฒ๐ ด ๐ฃ๐จ (@RealMikeVersace) reported@jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???
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David Somers (@DavidSomers4455) reportedThey hacked my virgin mobile , account , water estimated 650.00 now a credit service for equipment turned in Telus ( or whatever ) Million people dead and they do anything to get ahead ๐คฌ
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Ken Shapka (@kcshapka) reported@TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton @citytvnews1
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K (@KevinInAbby) reported@TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!
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Robert Duval ๐จ๐ฆ (@Cessnadriver50) reportedI am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.
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TheExamPrep (@TheExamPrep) reported@TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.
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Nancee Droo (@NanceeDroo) reportedI have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. Iโm in Alberta ๐จ๐ฆ. The TELUS dude helping me is in Manila, Philippines.