Telus Outage Report in Mill Bay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Hisham Marrow
(@marrow_hisham) reported
@TELUSsupport I have been a good customer of telus yet I get bad treatment and no loyalty, others offering me same plan for less, why couldn't your representative compete
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NL
(@tashavancity) reported
@TELUS I fail to understand why my coworker is paying the same amount for monthly home tv/internet/phone bill and they have much better internet, more TV bundles and practically free home phone.
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Alice B
(@AliceB58184450) reported
@TELUS Systematically destroy national health care over yrs, top off with insane C policies just so criminals like this can be offered as the solution
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David Schreck
(@StrategicThghts) reported
@TELUSsupport I have no phone connection and alarm has warning light but internet is working. Can’t get through to a real Telus support person
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Liannabelle FYMM
(@Liannabelle88) reported
@Soundwave_Boss Telus appears to be having problems right now, too. I seriously doubt that Shaw deal will happen, after the last 2 major outages they'd be insane to move forward.
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Edmond
(@EdmondYoong) reported
@boingo I can’t seem to sign into a Passpoint only location with my Windows 10 laptop. I reinstalled the profile but it still prompts for a username and password to TELUS Passpoint. The same account works on my iPhone 12 mini. Any tips to troubleshoot the connection problem?
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Hisham Marrow
(@marrow_hisham) reported
@TELUSsupport As was predicted, the Telus support was less help than their representative, they just prolonged communications and had no solution. If you are looking for corporate plan, there are more choices out there trust me. I had a disturbing experience.
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Heather Paddle
(@HeatherPaddle) reported
Another fake text on my cell phone telling me my Amazon account is suspended for too many log on attempts. The other day it was Netflix. Sick of Telus not being able to control this crap. I've unplugged my house phone for the same reason
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nicole 🌻
(@its_niiic0le) reported
You know when you’re having one of those frustrating days and then all of a sudden @TELUS calls to try and sell you more services and you just want to lay down and cry because you are already overwhelmed enough as it is? Just me? Okay.
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🦕Tanya🦖
(@ijustwantadino) reported
All you people upset with the Rogers outage earlier this month, just know I'm with @Telus and my reception drops DAILY. 🤬