Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 11/08/2025 03:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaSidney Wi-fi
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stew16art john douglas stewart (@Stew16art) reported

    @wdbowkett @TELUS @CityOfVictoria I hope that Stephen Andrew realizes how much is riding on this vote. If he votes in favour of the Telus project and Isitt votes against, it will be hard to support him in his bid for mayor. The good news is the vote will expose the real face of Marianne Alto for all to see.

  • gwichinpeterson Jordan Peterson (@gwichinpeterson) reported

    @ThatMcRider @TELUSsupport Go pick up a new Sim card from the telus store was my solution.

  • NaomiBlinick Naomi Blinick 🏳️‍🌈👩‍🔬🐠🤿🦫🧶 (@NaomiBlinick) reported

    @Rhiannon_Kirton @TELUS I am so sorry, this is heinous behavior from your advisor! 😡. Can I Venmo you some $ for support?

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal Telus, I'd have to buy a booster to get enough signal. Telus is the worst.

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUSsupport Apparently your agents think I should watch the news as a part of my customer service experience with Telus. That way I would know about the forthcoming changes. #truestory

  • jayeyecue This is Not My Alberta (@jayeyecue) reported

    What is with @ShawInfo ? From August to December my monthly bill is up $26 for the same level of service? Maybe should be looking closer at those Telus flyers. Apparently customer loyalty means nothing.

  • MoJoe17 Mo Joe (@MoJoe17) reported

    @WhistlerBlckcmb @TELUS Listen, you still haven't honored my last season's prepaid, unused lift tickets! The weather looks like a good day to f*ck a customer!

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    @RobSomerville1 @TELUS I have a couple, we just recently switched off Telus hubs. They do help if your signal is on the edge

  • ianmeyer1955 IAN MEYER (@ianmeyer1955) reported

    @lizzyinyyc @youseepeeYYC I made it clear to telus that I expected the installer to be vaxed- I checked his QR code- and masked, and there was no problem.

  • mirandahaley1 miranda haley (@mirandahaley1) reported

    @TELUS why ******** do you send someone to my door to sell mobility 2 days after I said no on the phone? #Covid_19 #harassment