Telus Outage Report in Mill Bay, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Mill Bay, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Sidney |
||
| Sidney |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mill Bay, British Columbia
Latest outage, problems and issue reports in Mill Bay and nearby locations:
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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☆.:**:. Dani .:**:.☆
(@rockstar_baby) reported
@Andre_Poitras @iamjasonmills I honestly don’t think there is a good phone company out there. Switched from Telus internet, tv and mobility to Bell mobility & Shaw tv/internet. Shaw sucks; its always glitching and cutting out. Bell is terrible also. Just switched mobile over to Koodo because it’s way cheaper
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The Hobby Spot & Quarantined Case Breaks
(@LukeCrisby) reported
@TELUSsupport @TELUS weve had our installation appointments cancelled/skipped 4 times now...... weve called in every single day for the last 6 business days and spoken to 6 different people. What will it take for someone to honour a service appointment? #Frustration
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Rachael
(@sqswift) reported
why do i still pay for telus piktv when it literally never works, the world will never know
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Burkie2021
(@JTHall55) reported
@TELUSsupport my neighbours and I have all Huawei smart hubs installed about 18 months ago. A few of the smart hubs have been dropping the wifi signal all the time. We feel this is very much a hardware issue. Thus far no one at Telus has gotten back to our requests for service
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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TELUS Support
(@TELUSsupport) reported
@TakaakiMasuda1 Sorry to hear that Taka, was your TELUS related issue resolved?
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Andy Roberts
(@scaryfish) reported
Our @TELUS internet was supposed to be hooked up today. They never showed, claimed they left a voicemail yesterday, and are now telling us there's a cabling issue and it could be 3 *MONTHS* before we're connected. Time to find another internet provider... @TELUSsupport
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leigh feys
(@FeysLeigh) reported
@jkenney More well paid nurses, doctors, hospital staff and build rural hospitals. Eliminate that stupid Telus Health, Vital partners and private clinics. Make medical education cheap, if not totally free. Most importantly, RESIGN.
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R3dRuM.CDN
(@R3dRuM839) reported
@elonmusk Will this be available Across Canada, Bell, Rogers, Telus all like to **** us with $120+/month bills for probably the most unreliable internet i've ever used in my life. TBH i'd rather wait for a satilite to fly over for connection than wait for for their router to restart.
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April DeJong
(@aprildejong) reported
Help @TELUSsupport our biz phones for @dejongdesign have been down since Friday and nobody there is on it. They have cancelled the tickets to fix them. 403-640-9440 is the number. No clients can get thru!!! #telus