Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 09/16/2025 11:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaSidney Wi-fi
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dayton_CA Dayton (@Dayton_CA) reported

    @oliviaowensxxx Make sure you get @TELUS when you move to Vancouver. Never any even slight issue with my internet since I switched.

  • unfoldpractice River Shannon 🕊️ (@unfoldpractice) reported

    "Please book your appointment by March 21, 2022 to transfer to TELUS PureFibre and avoid service disruption." This can't possibly be allowed.

  • sonoftheipswich Caleb Ipswich (@sonoftheipswich) reported

    @TELUS @TELUSsupport I need your service to work equivalent to the amount of money I am paying or I will complain this to CRTC for your crappy TV service

  • sonoftheipswich Caleb Ipswich (@sonoftheipswich) reported

    @TELUS @TELUSsupport . Or should I just throw your optik tv box on the window because it is really a piece of **** dealing with it everyday. It is a BS trying to watch news and shows only to find out that there is no sound at all despite rebooting as what you advised last time.

  • CoconutKevy 🌴Coconut Fringe Kevy🌾 (@CoconutKevy) reported

    @BackhoeSawyer @elonmusk Thanks. Yeah, I thought I was going to never get real internet speeds. Been in IT for over 30+years and never imagined this back when I started. Going to be transitioning from a Telus Smarthub where I'm only getting .55 Mbps down and .1 Mbps up.

  • ynch899 ynch899 (@ynch899) reported

    @TELUSsupport hello I was contacted by telus from 13102255 number and I returned the call and got charged international calling to USA by my mobility service provider for calling that number. Is this correct?

  • chevmaster1 アストラ7 (@chevmaster1) reported

    @TELUS @TELUSsupport The video doorbell servers are so slow! Sometimes when the button is pressed I either don't get an alert or live view won't load,if I get an alert.

  • guyonthegwaii James W. (@guyonthegwaii) reported

    Hey #telus service is down. What is going on?? @TELUSsupport

  • MehakGill123 MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.