Telus

Telus Outage Report in Mill Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 03/09/2026 07:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hotcheri Aquarian Princess (@hotcheri) reported

    I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport

  • newsandinfo247 TheRealDeal (@newsandinfo247) reported

    @TELUSsupport We still don’t have access to critical emails due to this forced “migration”. Your issue escalation department apparently doesn’t work past 5:00. Your customer service line isn’t helpful on this issue. We would advise @Telus customers to find other service providers. @CRTCeng

  • Noxris Noxris (@Noxris) reported

    @ElenaPorter42 @TELUS Elena just change internet providers, they will never stop ripping you off. sorry for the bad news. i reccomend rogers or literally any other company if you can. good luck

  • gymMonkey Urbanus Schmidt 🌈 (@gymMonkey) reported

    @maxfawcett Just spent 90 minutes on hold with Telus technical. Bell has never been that long in my 14 years with them.

  • sunshinejennni jenni (@sunshinejennni) reported

    @jwporteous @maxfawcett This!! Haha I’ve had huge issues with all three this year. I picked telus because their service sucks the most on top of the terrible customer service 😑

  • organicislands #Stayhome-#BeKind (@organicislands) reported

    Finally, clear instructions from a VIHA nurse to get a referral to the Assessment clinic so my daughter can actually receive medical care w/out another 8-hour wait in Emergency. Now, I have to get the referral. GP won't do a tele-appt until May 13, Babylon Telus same.. 2/#bcpoli

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • CarbeenNHL Arik Krause (@CarbeenNHL) reported

    @TELUSsupport I have a payment arrangement due tomorrow but I cannot access my Telus account to make the payment because you locked me out for not paying, makes a lot of sense. I was also never emailed the payment arrangement details. Please help.

  • Noxris Noxris (@Noxris) reported

    @cridge17 @TELUS IM WARNING YOU BUDDY. FROM ONE CUSTOMER TO ANOTHER. I HAVENT HAD A SINGLE POSITIVE ENGAUGEMENT WITH TELUS OR PROPER SPEEDS IN 10 YEARS. IT WILL BE GOOD FOR A COUPLE WEEKS BUT YOU'RE GONNA END UP HAVING TO CALL THEM EVERY OTHER DAY TO MAKE SURE THE INTERNET EVEN STAYS USABLE.

  • marty_mcfly1919 Rob Martin (@marty_mcfly1919) reported

    @Bell_Aliant Can you please get someone to check the cellular tower in spryfield area as the community has been getting calls dropped wether they are bell, virgin, or Telus. It’s been happening since Thursday. I sent a ticket off to bell mobility yesterday but any help would be appreciated.