Telus

Telus Outage Report in Mill Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mill Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mill Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mill Bay, British Columbia 03/10/2025 23:00

March 10: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mill Bay, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Total Blackout
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaSaanichton Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mill Bay, British Columbia

Latest outage, problems and issue reports in Mill Bay and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_peejay P to the J (@miss_peejay) reported

    @DJPh03NiX @TELUS @TELUSsupport I am in Calgary, can confirm that I just started getting a msg 15 min ago that my carrier has temporarily suspended cell service.

  • Blastgoggles Blastgoggles🐀 (@Blastgoggles) reported

    Ontario has some of the highest cellular rates in the world and I get a notice that Telus is bumping up my already overpriced plan by $7. **** RIGHT off!

  • JamesTCanadian antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta

    @Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca

  • Backwards_asian QWWUPP (@Backwards_asian) reported

    i ping 100 every single game and i randomly lag spike every 5 seconds. @TELUS @TELUSsupport This is awful. Bell was 20x better and we paid less.

  • DjankeyUnkanged DankeyKang - @dankeykang@hachyderm.io (@DjankeyUnkanged) reported

    Bet Telus is feeling real big after dunking on Rogers for their massive outage impacting emergency services and such. BUT WAIT, it's 2023 and Telus is having a massive outage impacting emergency services. Oh, how the turn tables. All Telcos Are Bastards

  • angel32my AveryAngel#1 (@angel32my) reported

    @amys_here BC claims they have hired some and are hiring more. I think a huge problem with docs is they are being swayed to big multi prongedcorporate outfits like Telus E health where they can just consult with people online and likely share in profits😒 and no hassle fr premiers.

  • WK_WhiteKnight White Knight (@WK_WhiteKnight) reported

    Did anyone else notice that all of our communications were down at some point yesterday. Telus, mobile, landlines and internet were all down, for a good portion of the evening. Bell and Rogers had the same issues, all down at some point yesterday Trudeau checking for control!

  • Charisma_Kitten Rae Johnson (@Charisma_Kitten) reported

    @TELUSsupport my pvr has stopped recording anything that I have scheduled! I have so many complaints against telus, but this is one of the worst

  • JFante8 J_Fante (@JFante8) reported

    @daveyguitr3 @kristinaEBP It’ll be like Verizon trying to administer health care. Imagine telus, a company that isn’t even good at providing phone service in charge of your health. Ridiculous.

  • HouckisPokisewx Brandon Houck (@HouckisPokisewx) reported

    Looks like there might be issues with cellphones this afternoon if you are using Telus.