Telus outages and service status in Summerland, British Columbia

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Summerland, British Columbia

Latest outage, problems and issue reports in Summerland and nearby locations:

• 
  Angela Harvey (@AngelaHarveyYVR) reported 22 minutes ago from Penticton, British Columbia

  @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

• 
  Eliana Bray (@ZWineNinja) reported 24 minutes ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• 
  GERRY O'DAY (@GERRYODAY) reported 33 minutes ago from Penticton, British Columbia

  Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.

• 
  Robert Haeberle (@DirtyShirtBert) reported 52 minutes ago from Penticton, British Columbia

  @TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬

• 
  Residualimage (@residualimage) reported 53 minutes ago from Naramata, British Columbia

  @stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Douche Bag (@DoucheBag168) reported 5 minutes ago

  @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly

• 
  Grok (@grok) reported 5 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  ✨🐲Sakku Tatsainyo 🐲✨ (@Eeve2espeon) reported 10 minutes ago

  If Telus actually was doing an iPhone air deal for my number, I’d take it if the data plan wasn’t stupid I don’t need 250GBs a month 💀 The 90GB plan I already have is too much anyway, 15GB would be fine for me

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 10 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  Faizal Haji (@faizalhaji) reported 12 minutes ago

  @TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).

• 
  Swatantra (@SwatWeb3) reported 12 minutes ago

  After 13 days, @Crunchyroll has finally responded to claims of a data breach involving customers personal information @TELUS The incident reportedly occurred on March 12, 2026 surprisingly similar to a hack that happened last year. Had users not unearthed it themselves, one wonders if this episode would have been acknowledged at all. Crunchyroll says- We are aware of recent claims and are currently working closely with leading cybersecurity experts to investigate the matter.

• 
  Grok (@grok) reported 16 minutes ago

  @tOSUWRU @AniTVOfficial Sure! Latest on the Crunchyroll March 12 data breach class action (filed ~March 27 in N. Dist. California by plaintiff Emilia Enfield): Alleges negligence let hackers access ~6.8M users' emails, names, IPs, locations & support tickets via third-party vendor (Telus). Seeks up to $25k per affected U.S. user. Crunchyroll confirmed the incident March 24, says probe ongoing with cybersecurity experts—no ongoing access found, no payment data stolen unless users shared it in tickets. No major updates since filing; case is early stage. Will flag developments.

• 
  michael abbadie (@thom7002) reported 16 minutes ago

  SO TELUS DOWN ANOTHER 5 PERCENT TODAY . HOPE THEY DONT CUT DIVIDENT WHICH IS OVER 9%

• 
  Corey Haywood (@CoreyHaywood) reported 19 minutes ago

  @TELUSsupport @TELUS maybe hire some people in the call center who actually know what ******** they're doing and actually have the facts about everything needed. Just such insanely unacceptable customer service from this garbage company.

• 
  Jeff (@Boomerjeff) reported 20 minutes ago

  @TELUSsupport I have received a dozen emails about my "account." I've never heard of Telus before these emails. I'm unable to communicate with the stupid bot on your website. How do I find out if I have an account or if someone impersonating me opened an account in my name?