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Telus

Telus Outage Report in Summerland, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Summerland, British Columbia

Latest outage, problems and issue reports in Summerland and nearby locations:

  • residualimage
    Residualimage (@residualimage) reported from Naramata, British Columbia

    @stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.

  • DirtyShirtBert
    Robert Haeberle (@DirtyShirtBert) reported from Penticton, British Columbia

    @TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬

  • AngelaHarveyYVR
    Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia

    @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LL_Cool_J11
    Jason (@LL_Cool_J11) reported

    @spencerbennett1 @TELUSsupport Telus customer service has exhaustingly long waiting times. My wife won't let me switch though...

  • Kaaaymariee
    -km (@Kaaaymariee) reported

    @TELUSsupport why are you guys turning off my service after I just paid my bill!! You guys are getting worse and worse @TELUS #telus

  • NunoRamallho
    Victims of Capitalism Memorial (@NunoRamallho) reported

    @TELUS your customer service is such garbage. It's virtually impossible to reach an agent. I made the mistake of purchasing a mobility plan but I'm switching back to my old provider right away.

  • eyeriseca
    EyeRise (@eyeriseca) reported

    Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.

  • BecomingKelsey
    Kelsey Sproat 💕 (@BecomingKelsey) reported

    @EternalBlueSix @SaskTel SaskTel didn't have the phone I wanted 11 years ago so I moved over to Telus and have never looked back... Just better all round.

  • AntiRaven
    Raven (@AntiRaven) reported

    If you live in Canada, do not chose Telus as your ISP. God damn they've become way less competent over the last 10 years

  • spencerbennett1
    Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

  • Kim06812698
    K. Shanks (@Kim06812698) reported

    @TELUS @TELUSsupport not acceptable. Called Telus last week to start the bring back on my phone. Was told price and phone was locked to my account while sorting out another issue. Week later prices have changed & phone is no longer available. What are you going to do about it!

  • CountryMusicEmo
    EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I have to say @telus @TELUSsupport SUCKS !!! Their "Pure Fiber" Internet is the worst crap on the planet ! I get "Network Error" time after time !!! #ShittyInternet

  • WynnePalmer
    Wynne Palmer (@WynnePalmer) reported

    You know considering how many people use a computer to make a living, I'd like to ask why there is no explanation from anyone (particularly service providers) of the system wide internet failure yesterday and ongoing ... 🤬 @TELUSsupport @TELUS