Telus Outage Report in Summerland, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Summerland, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Summerland, British Columbia
The most recent Telus outage reports came from the following cities: Penticton.
| City | Problem Type | Report Time |
|---|---|---|
 Penticton |
Wi-fi | |
| Penticton |
TV | |
| Penticton |
Phone | |
| Penticton |
Phone | |
| Summerland |
Total Blackout | |
| Penticton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Summerland, British Columbia
Latest outage, problems and issue reports in Summerland and nearby locations:
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Eliana Bray
(@ZWineNinja) reported
from
West Bench, British Columbia
@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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Angela Harvey
(@AngelaHarveyYVR) reported
from
Penticton, British Columbia
@TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.
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Residualimage
(@residualimage) reported
from
Naramata, British Columbia
@stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.
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Robert Haeberle
(@DirtyShirtBert) reported
from
Penticton, British Columbia
@TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬
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GERRY O'DAY
(@GERRYODAY) reported
from
Penticton, British Columbia
Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Baljit S. Gangarh
(@GangarhBS) reported
@ADT by @TELUS is a ******* joke. Tech support is absolutely garbage. Beware people
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Ryan Coleman
(@ryancoleman) reported
Ugh @TELUS telemarketer calls us last night. Has a useless script she’s relentlessly following with no apparent direction. When I say “sorry can you get to the point because we’re eating dinner” she just hangs up on me. WTF? Great way to treat long term clients 🙄😡
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𝙄𝙖𝙣 𝙎𝙚𝙧𝙫𝙞𝙘𝙚
(@iservice) reported
The process of switching to an eSIM with Telus is surprisingly stupid. If you order online, it's $10 + tax and then you have to wait days for them to mail you a card (instead of, y'know, just emailing you a QR code).
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gb hicks
(@gbhicks) reported
@TELUSsupport question: if i'm a Canadian customer of Brinks Home Security, and I'm now under the Telus banner for billing, do I continue to contact BHS if i need anything replaced or repaired?
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Malcolm van Delst
(@malcolm8) reported
Hi @telus, still waiting for that call back, going on 3 hrs now. The number listed on your site for cancelling service doesn't work and I can't even re-request a call via your virtual assistant. It's not working either.
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Polo
(@Freedompatodos) reported
@DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!
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iHaller
(@xiHaller) reported
@kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.
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Commissioner Miner
(@fanCRTCProfling) reported
@computra Telus said it was integrated into their network, which means a whole new slew of things. Yet, no notice, no nothing.
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Linda Watkins
(@LouWow) reported
@CanadianFlash54 Had the Telus guy here for another reason and he looked into the app. There is a problem at their end. You need to call support.
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Katie I. B. L. Nathan
(@KatieIBLNathan1) reported
@TELUS @Telus their mistake. They put me through to Web services and I speak to Kathe who says “no, we can’t fix this You need customer care.” She says she will get customer service on the phone and explain the situation before she transfers me. Seconds later I am transferred…cont’d