Telus outages and service status in Summerland, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Summerland, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Summerland, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Summerland, British Columbia
Latest outage, problems and issue reports in Summerland and nearby locations:
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Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia@TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.
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Eliana Bray (@ZWineNinja) reported from West Bench, British Columbia@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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Residualimage (@residualimage) reported from Naramata, British Columbia@stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.
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GERRY O'DAY (@GERRYODAY) reported from Penticton, British ColumbiaBack in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.
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Robert Haeberle (@DirtyShirtBert) reported from Penticton, British Columbia@TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Alton (@DaleAlton5) reported@JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.
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Shredder152 (@shredder152) reportedSigh…. On hold with Telus for over a 1/2 hr - on the second call today!!! Piss-poor service - which, along with ridiculously high cost, is why I’m cancelling!!
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Dr. Ily Fam (@Ily_doc) reported@avilewis Also **** Telus as it tries to take over our public healthcare
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Brandan /He/Him/Scorpio (@brandanCiccone) reported@PeterMeiszner @BoVanston @TELUS %90 lower still isn't 0 and will still have awful effects WHEN WE ALREADY HAVE WATER RESTRICTIONS IN EFFECTS. Like omfg is having stupid ai videos of cats that important?
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hecate_strait ᔪᐊᑎ (@StraitHecate) reported@MarkJCarney Hooray for Telus building stuff but my concern here is that we're about to see another multi billion dollar pile of taxpayer money evaporate, just like with the EV battery mess. If the gov can limit itself to policy support, great. But lots of strikes so far leave me skeptical.
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Danny (Red Dawg) (@ReddawgHorizon) reported@eesquid 🎯 TELUS has the worst customer service, and it’s not even close.
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hairy hole (@pissblvd) reported@PeterMeiszner @BoVanston @TELUS Nobody wants this peter, its a terrible idea and a huge waste of money and time and real-estate. I am so tired of this utter nonesense
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AB_Wild_West (@AB_Wild_West) reported@Telus For the rest of my life, I will NEVER deal with you again. One and a half hours to cancel services and most of that was on hold. You make it extremely difficult to be able to speak to an actual human being and then I could barely understand the person I dealt with.
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Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported@TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.
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Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reportedI don't think @TELUS @TELUSsupport realizes how much their constant sales/slop support phone calls are destroying their business brand. I just got a call from one of their reps overseas asking me for feedback, even after I filled out a monstrous feedback form yesterday online. After I had previously told multiple TELUS reps that I was only a customer because I am trying to shut down my father's accounts after his passing and to stop calling me and trying to sell me new services, given my situation. When I tried to explain this to the person who just called, they made a bunch of inappropriate and juvenile sounds and then hung up on me. There is zero chance that I would move any of my services to TELUS at this stage. This is the hidden cost of outsourcing sales and support and making every phone call into a pseudo sales call. I still have several services to wind down with Telus on my parents behalf - home security, internet, home phone - an I cringe thinking about how much time I will spend on the phone and the quality of those upcoming experiences.