Telus Outage Report in Pickering, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Pickering, Ontario
The most recent Telus outage reports came from the following cities: Whitby, Toronto, Markham and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
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| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Jose Alaras
(@jalaras) reported
from
Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Melanie Korach
(@melanie_korach) reported
from
Whitby, Ontario
I am a loyal #TELUS customer! #StarfishClub @TELUS
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cinder
(@cinni1960_cindy) reported
@TELUS been waiting a week to speak with a manager regarding your poor customer service for my home security. Do Managers even exist there?
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keito_rin
(@CaitlinBaes) reported
@TELUSsupport I'm in Japan rn and still kept my telus plan for the #. BUT I keep getting charged for EASYROAM, when Im not even using my 2nd phone's data. This has happened several times, I tried virtual support, and no luck. Is there any way to this? Im really stressed.
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E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS advises landline & mobile service outage impacting #Mackenzie & #McLeodLake. Dial 911 if you're experiencing a life-threatening emerg in case service is restored. No service? Ask friend for help/head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport.#911BC
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Roy Brooke
(@RBrooke) reported
@Telus your chat feature is broken, I have been 5th in the queue for 2 hours.
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Brad Danks
(@bdanks) reported
@SailsAloha @gregobr @TELUS The problem is that Telus is mostly a utility company. They are regulatory monopoly so it begs the question why do we have private utilities at all?
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Heather Hear
(@heather_hear) reported
@peternowak The day I left Telus as a customer was the best day of my life (had been with them for years). Dreadful company with ENDLESS amounts of money to spend on needless campaigns. Completely tone-deaf when it comes to "assisting customers". I wasted endless hours trying to get help.
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Josh Biggs
(@biggs_josh) reported
@travistravis @slats_20 @WotherspoonT It’s still the case that Telus rates are lower in SK than AB because they have to compete with Sasktel. The customer service we get with Sasktel is far superior to national telcos. If we lose SaskTel be ready for an hour on hold when you need to talk to a rep.
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Daniel Howlader
(@danielhowlader) reported
@TELUSsupport Um. "10b calls to this number cannot be completed." When trying to call Telus Internet technical support to report an outage. That seems bad.
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Sweet Yardley
(@dzuunmod) reported
@Mentoch Usually, when my phone is bricking, it's the whole she-bang. Like, no calls (outside of 9-1-1), no internet. I see bars in the corner of my phone. I am not on wi-fi. It says I am on the Telus network. But only phone calls seem to work.
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Dirk Davis
(@dirkdavis403) reported
@dirtysoks @FairQuestions Construction of hospitals isn’t considered healthcare, expect your expenditures to increase as 3 huge hospitals get built, here in Alberta telus health gets paid to advertise its private service and it’s considered healthcare