Telus Outage Report in Pickering, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Pickering, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Whitby, Markham and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Whitby |
||
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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Rajendra Singh
(@Rajendra) reported
from
Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hockeynut
(@snowmanonfire) reported
@LifesShort614 @NDrules43 Yup me too I was with Rogers and my kids on Telus couldn’t get me ever then we had an emergency finally I went to bell no issues now.
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TELUS Support
(@TELUSsupport) reported
@StrategicResrch When you turn off the automatic network selection, the device stays on the TELUS network. If another network is available you would then need to approve the changes via the push notification. Can you confirm that automatic network selection has been turned off?
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Anita Thompson (she/her)
(@ltniita) reported
I wonder if @Telus understands how intimidating getting reminders and threats of a $150 charge for a customer not behaving the way Telus wants in regards to a service appointment is? I think I’ve had 4 in 3 days. We’ve kept our landline partly because of what’s been great
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RogersHelps
(@RogersHelps) reported
@SwodyQc Some customers in Ontario, Quebec and Eastern Canada may be unable to complete calls to Telus and Koodo customers. Our technical teams are aware of the issue and are working to resolve the issue as soon as possible.
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Rae
(@raeintheworld) reported
@57expos @TELUS Doesn’t happen often but if I’m going to complain when it’s terrible, I will elevate when it’s great.
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Nikki
(@ThugBirdNikki) reported
I was like listen i play to much games and your game had so much potential lmao Im the reason “Karen” exist. I got a brand new iPhone plus during release because i karened my *** to the head of Telus and had a phone call with him Got the phone for 600$ marked down from 1300$😱
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grace 🔅
(@GracePastuck) reported
The coolest part about how ****** @TELUS is, asked for a callback one day, never happened. You wait 35 mins after calling at 7am… On the phone just for the to hang up. Y’all suck.
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**** Cartier
(@JockCartier) reported
@jonathanwhudson Asked a Telus rep why they wouldn't match Koodo. They wait Koodo was a discount brand and Telus was premium I asked what does premium offer? They said customer service. I replied the only time I talk to you guys is at renewal, and I'm on hold for 90 minutes. They didn't reply
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lefty70
(@golfingLH) reported
@habpipes @TELUS @SaskParty Trying getting to an RN practitioner perhaps they would issue a script for you?
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wouldntyouliketoknow
(@nobsfromme) reported
@the_transit_guy @telus spent 40 mins on int’l long distance to cancel son’s account (in my name as he was a minor when we got it 7 yrs ago). Was on their support channel that it could not be done via email and son told him same by phone. They finally answer and say it had already been cancelled.