Telus Outage Report in Pickering, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pickering come from postal codes L1W.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (12%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Pickering, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Pickering, Whitby and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
-
Shingai🔥
(@Tjido) reported
from
Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
-
Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
-
Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
-
Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
-
RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
-
Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
-
John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
-
Limp Brizket
(@NickPerovic) reported
from
Pickering Village, Ontario
@StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it
-
Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
-
Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
-
Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
-
Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
-
Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
-
Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
-
otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
-
Thomas More
(@_tcmore) reported
from
Pickering Village, Ontario
@StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.
-
Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
-
Carol Brooks
(@ttctaker) reported
from
Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
-
Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Milli
(@regisnatalie69) reported
@TELUS you guys have the most lousy customer service. #you retention team is clueless Your finance department feels like it’s ok to belittle people in time of need You guys have hands down the worst customer service in history. A complaint will be filed
-
Séafra
(@woodwarddotCA) reported
@EmilieIggiotti @TELUS You can expect their service to get significantly worse if you ever sign up with them. I'd rather gouge my own eyes out with a grapefruit spoon than ever deal with those idiots again.
-
Brendon Samuels🚨🔥🌎
(@eyeonthefly) reported
Tired of Rogers and being gouged by major service providers? Check out alternatives including: - Bell (Blue Rogers) - Telus (I Can’t Believe It’s Not Rogers) - That other one nobody else has heard of, maybe or maybe not owned by Rogers -
-
Lina Baccarella
(@Linabaccs) reported
@telusmobility @TELUS @TELUSsupport how can a refund that you owe me take over 3 months with no logical explanation? If I took 3 months to make my payments you would have charged me interest and likely cut off services. Where is the customer service you say you provide?
-
Nikesh Kumar
(@NikeshK91889695) reported
STOP: if you are to switch your home internet to @ShawInfo . Worst ever. I had @TELUS for 2 years and never had any issue
-
Tactical Thottery Pine
(@PineStonks) reported
Telus is poop. My internet is down :(
-
Paul Griffin
(@paulgriffin1962) reported
@CRTCeng So Netflix is being offered through telecom companies like Telus, so how would what they're doing not fall under you??? So basically the CRTC is a waste of taxpayers money because you support monopolizing by the big 3 companies.
-
TELUS Support
(@TELUSsupport) reported
@gbhicks For customer care and monitoring support, you can continue to reach Brinks at the same contact information you use today. If there are ever any changes in the future, TELUS and Brinks will proactively communicate any expected changes to you
-
Benjamin Ferguson
(@ballisticpantz) reported
Holy 💩 @TELUS, just wanted to send my appreciation for the reenactment of Dickens’ Great Expectations that you’re providing in the lobby of my condo today from 2-7PM. Even the GARBAGE BAG IN MY HAND wasn’t enough to show I wasn’t there for a new ISP
-
Linda Watkins
(@LouWow) reported
@CanadianFlash54 Had the Telus guy here for another reason and he looked into the app. There is a problem at their end. You need to call support.