Telus

Telus Outage Report in Pickering, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pickering, Ontario 12/10/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pickering, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Whitby, Markham and Scarborough.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Internet
CanadaWhitby E-mail

Community Discussion

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Telus Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • anetto Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • kevineproulx Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • melanie_korach Melanie Korach (@melanie_korach) reported from Whitby, Ontario

    I am a loyal #TELUS customer! #StarfishClub @TELUS

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • ugwumCee - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • tracylyn44 Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • jalaras Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • debbyhenry Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lolaelverson That Guy (@lolaelverson) reported from Winnipeg, Manitoba

    @TELUS is such a joke, I got an Apple Watch with them it’s $10 a month for data which hasn’t worked since the day I got it. I’ve called and they always say they’ll fix it but they don’t. Now they won’t let me out of my contract because i should’ve returned the watch right away

  • mvbenter Mike Benter (@mvbenter) reported

    @Swiftie01 The problem with Telcos is Canadas small population with large land mass. Building a network is a huge cost so the only way a competitor can operate is to resell Rogers, Bell, Telus and to a lesser extent Shaw and Cogeco. The company will never control their bottom line.

  • Kengdean1964 Kenneth (@Kengdean1964) reported

    @GarnetBees @CTVNews Check out Public Mobile. It uses the Telus network but very cheap. So inexpensive you won’t trust their offers at first, but it’s real! I’m now paying $16 per month for the same package Bell charged me $75 for! Two years now, no complaints!!

  • RachaelSFord Rachael Ford (@RachaelSFord) reported

    @TELUS can someone please kindly tell me why it’s a 4 hr hold to speak with the corporate team to do a quick rate change? Fortunately, after the first two extremely rude reps, I finally have gotten someone who proves that you have 1 customer service oriented agent..frustrating.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day are terrible?

  • themoneysensei 💰Money Sensei 💵 (@themoneysensei) reported

    Recently switched to Fido saving $60 a month Called TELUS to say I want to cancel my home internet. Got them to offer $25 less a month Called Globe and Mail and said I want to cancel. Got them to offer $32 less a month Total monthly savings = $117

  • laurelcmc Laurel McIntyre (@laurelcmc) reported

    @TELUS Roaming charges are automatically applied when BC ferry travels near Suchi islands in Washington! FIX THIS & your 90 minutes to 3 hours on hold to get reversed

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    @gregorytaylor1 @MeeganReadCBC While not a huge fan of any of them, both Telus and Shaw have always provided me with good customer service. Rogers doesn’t inspire confidence. If Telus merged with Bell I don’t know what I’d do. I have nothing positive to say about Bell - rudest & worst customer service ever.

  • krosehawaii Kevin Rose (@krosehawaii) reported

    @pnwkate @TELUS That is a beauty of a shot. I have been with @ShawInfo since getting our first computer in 2003 and have never had any issues with the service.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day is terrible?