Telus Outage Report in Spring Lake, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spring Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spring Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Telus
Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spring Lake, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
Internet | |
| Spruce Grove |
Internet | |
| Stony Plain |
Internet | |
| Spruce Grove |
Internet | |
| Spruce Grove |
Phone | |
| Stony Plain |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spring Lake, Alberta
Latest outage, problems and issue reports in Spring Lake and nearby locations:
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LauraBella Custom Cakery
(@LauraBellaT) reported
from
Stony Plain, Alberta
@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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Spencer Bennett
(@spencerbennett1) reported
from
Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Oil City Dynasty
(@OilCityDynasty) reported
@kirst_alyssa @TELUS I will like every anti- @telus tweet you ever post. Awful company.
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Burnaby Exposed
(@BurnabyExposed) reported
The only other offer I will accept is a 50% discount. I will NOT negotiate. I will expect a response from you by end of day Tuesday, or I will move ahead with CCTS and OIPC complaints (in addition to the RCMP complaint already filed.) @TELUS @TELUSsupport @TonyGeheran
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Jon Fraser
(@JonFraserTF) reported
from
Oro-Medonte, Ontario
@TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.
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Duke
(@Duke_113) reported
@Devin_Heroux Devin it's pretty bad that only people with Telus can watch this on cable. Anyone with Shaw or Rogers can't watch the game
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Pro Pickle Juice Oiler Fan
(@lazerstorm13) reported
@kirst_alyssa @TELUS I recently left Shaw after 10 yrs of loyal service. My issue is they have way too many service outages while my mother had 2 in 1 year. I was averaging 3-4 per month. And Shaw’s outages happened during peak usage. I hate having no internet in the middle of a “The Boys” episode!
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Supercal
(@canadiancal30) reported
@Pic6Darb @TELUS That's messed up and I'm sorry you're dealing with that. I've used their sub-company Koodo since 2008 without any issue at all. Perhaps a swap?
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miss Em 🇨🇦
(@athenakitty1) reported
@TELUSsupport I received the “gift” TV from @TELUS I’ve call the support center for help setting it up including asking why my system keeps freezing. @TELUSsupport does not help setting up the tv. I’m not sure what else to do?
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Parker Donham
(@kempthead) reported
What galls me: On Twitter it's obvious that this scam is widespread & affects many. @TELUS & its @koodo subsidiary must know about it and could fix it. Instead, they are forcing individual customers to duke it out w/ the #mobiversity scam artists one by one, on their own. 7/9
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Suzanna
(@AssuntaVanCity) reported
@JoelHeidebrecht @stephlabbe1 Thanks for sharing!! Just found it on Telus in Vancouver on 980 also…too bad I caved 20 mins ago and paid the $20 to onesoccer!
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Mike 🇨🇦🇨🇦
(@Mike_AJ_Henry) reported
@ItsDeanBlundell @Rogers They’re all horrible Telus Rogers and Bell, Fido has been fantastic and tek savvy when I used them years ago. The big three can suck it