Telus

Telus Outage Report in Spring Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spring Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spring Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spring Lake, Alberta 12/27/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spring Lake, Alberta

Latest outage, problems and issue reports in Spring Lake and nearby locations:

  • LauraBellaT LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Polkameister Bill Brasky (@Polkameister) reported

    @pattibacchus @TELUS @TELUSsupport Shaw. Hands down. Not saying they are super awesome but not super horrible like a Telus who literally no longer care about customer service or loyalty.

  • sliver9754 feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia

    @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

  • redsealtech Car Doctor (@redsealtech) reported

    @BellMediaPR Wade you are a POS. You have destroyed Bell Media since you came over from TELUS. How do you even sleep at night? The other lady I do not know so I will refrain from commenting about her. Clearly you ****** up, fix your stupidity ASAP

  • MDrelichman Mauricio Drelichman (@MDrelichman) reported

    @pattibacchus @TELUS @TELUSsupport It really depends on the area you live in. I had been with Telus for 15 years until their customer disservice completely screwed me - when I was actually trying to upgrade my service and give them more money. Have been a very happy Shaw customer for 5 years now.

  • kerricoombs Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

  • moneyman11_c C (@moneyman11_c) reported

    @TELUS Just got a text telling me that I was getting a callback. 2 minutes later I got a call. Problem is I have never requested a callback. Is this a scam?

  • holyawkwardness Vi (@holyawkwardness) reported

    @pattibacchus @TELUS @TELUSsupport I'm with Shaw, but actually was considering switching to Telus. The Shaw customer support is fantastic (5 stars), but internet frequently slows down, and is pricey. Had been hoping telus fibre would be better... If my building had Novus I'd go with them. Only heard good things

  • JeffJones_ca Jeff Jones (@JeffJones_ca) reported

    @pattibacchus @TELUS @TELUSsupport I have had good service through Shaw.

  • DesignMcwilliam BE McWilliam (@DesignMcwilliam) reported

    Telus putting you on hold for an hour? - cut the service and go with another carrier!!

  • stevefleck Steve Fleck (@stevefleck) reported

    @adelespaf @TELUS I used to get this "legacy" discount when I pushed for it from being a Customer since the Clearnet days!