Telus Outage Report in Spring Lake, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spring Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spring Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spring Lake, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
Wi-fi | |
| Spruce Grove |
Internet | |
| Spruce Grove |
Wi-fi | |
| Spruce Grove |
Phone | |
| Spruce Grove |
Phone | |
| Spruce Grove |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spring Lake, Alberta
Latest outage, problems and issue reports in Spring Lake and nearby locations:
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LauraBella Custom Cakery
(@LauraBellaT) reported
from
Stony Plain, Alberta
@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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Spencer Bennett
(@spencerbennett1) reported
from
Parkland County, Alberta
I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Victor Camilino 🇧🇷🇨🇦
(@vwmannn) reported
@TELUS @TELUSsupport You guys sent Telus equipment to my house by mistake. I have not requested it and I'm not a client. I called customer support and it said I'd be 1h on the wait. I hang up. Can you send someone to pick it up, please? DM please.
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Jay
(@EhNfl) reported
@TELUS how did your "investigation go" or is there an imposter dressing as Telus and speeding through playground zones in front of special needs schools? Maybe if you were on the bell network you'd be able to find out who it was?
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Mark Shaw (Wear a Mask!)
(@MarkShaw24) reported
@IRPlawyer @TELUSsupport No sarcasm intended, but I feel your pain. Our Telus services noticeably declined after Fibre Optik was introduced in 2019. Quality of customer and technical support also declined. Yesterday, I lost Internet connectivity 10 times. /2
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Johnny Appleseed
(@MickAlvey1) reported
@TELUSsupport @dbvediya Yes, you have co-opted my MTA/SMTP and UTM. Without notice you farmed out your email service to Google. First off I object to that whereby it makes sending email a problem or rather more problematic and insecure like most of your services. Forced to make a Google/telus email acct
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bruh
(@canuckski17) reported
@Fidomobile I cannot make outgoing calls! I want a refund as this is really terrible service right now. @TELUS is not having this issue I think I will switch to them
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Nicola?
(@nicolacourtney) reported
I cleared my data and if this doesn't work, @TELUS owes me a new phone.
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RobBar
(@robbarcruises) reported
@IRPlawyer @TELUSsupport Use your Telus my app to verify login or use your phone webpage
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Exacting Vampyre Maps & Lore
(@exactingvampyre) reported
Okay, that was the best technical rep I've ever spoken to with @TELUSsupport .... we were on the phone for like an hour and fifteen, but you know what, he saved TELUS a customer, because I was ready to walk if they couldn't figure it out today.
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Dianna
(@DRTDI) reported
Just so everyone is aware, this response from #TELUS was complete theatrics. This was for show to make it appear that customer service is important to them. My issue, is an issue of safety and they are unwilling to help me.
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James McBean
(@James33097893) reported
@Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus