Telus

Telus Outage Report in Topsail, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Topsail, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Topsail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Topsail, Newfoundland and Labrador 02/22/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Topsail, Newfoundland and Labrador

Latest outage, problems and issue reports in Topsail and nearby locations:

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IslandLooter 🇨🇦 Failed Saving Throw (@IslandLooter) reported

    @xLiserx I literally just called them to cancel TV and complain as their internet had done nothing but increase in price. Shaw has fibre 8x faster for same price. Telus can't be bothered to bring it to my block. I've been an internet customer since BC Tel days, almost cancelled after 25+

  • ClarkSisson Clark Sisson (@ClarkSisson) reported

    @twistercurl @TELUS Rogers is pretty terrible, so probably a little better than telus and mts

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @HILITINGHOCKEY @NikaDragomira Here , they are really Telus stores operated by others under the Telus name and not interested in looking at anything to help just sell . . sell . .sell . . Things you cannot return or know if you really need them

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Not upset with @TELUS mobility product, but their @TELUSsupport sucks. Everytime I go to change my plan, their system finds a way to screw it up.

  • Adam90712 Adam (@Adam90712) reported

    @VancouverSun @TELUS Yes, which is why they get millions in gov’t subsidies, spend that money on ads like this & lobbying to continue to operate as part of the worst National Cartel, have unlimited power to treat customers like garbage and make their own rules. Cell service = necessity not luxury.

  • ontarioMarc 🇨🇦 Liberal ‘Psycho’ Marc 🇨🇦 (@ontarioMarc) reported

    @jbart1055 This service is available on Telus too!

  • jeffster1970 Jeff W (@jeffster1970) reported

    .@TELUS, @TELUSsupport - on November 30th STIR/SHAKEN technology became mandatory for Telus and others..so why am I getting more scam calls? CBSA has an arrest warrant for me? I don't have time for this, nor the fact we have the most expensive cell service in the world, c'mon!

  • sugarshaun_mcd Shaun McDonald (@sugarshaun_mcd) reported

    Hey @TELUS your network here in Alberta has been absolute shite the last couple days. What gives?

  • DebasmitaP1 Debasmita (@DebasmitaP1) reported

    The customer is the only one who can be penalised irrespective of who is not able to deliver on service guarantee. Here’s a summary of all discussions with Vivint move team with dates and case numbers. Please save yourself and go with Telus instead…

  • TravelsaurusRex Jackie Arcand (@TravelsaurusRex) reported

    @CraveCanada I subscribe to Crave through Telus. Just wondering if missing episodes from your programs (The Deuce season 3 ep 2, 4) are a Crave issue or a Telus issue?