Telus

Telus Outage Report in Topsail, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Topsail, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Topsail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Topsail, Newfoundland and Labrador 02/21/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Topsail, Newfoundland and Labrador

Latest outage, problems and issue reports in Topsail and nearby locations:

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nlcannabispod Newfoundland Cannabis Podcast (@nlcannabispod) reported from Conception Bay South, Newfoundland and Labrador

    @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dendritic_View Fred (@Dendritic_View) reported

    My God @Telus is horrible 3 different agents, an hour on the phone, eventually they told me to give-up. The worst part is that I can almost do the purchase online but the website froze when I entered my payment information - I was so close to doing this without talking to them...

  • Qw3rtyQw3rt QwertyQwert (@Qw3rtyQw3rt) reported

    @TELUS @oneplus What the actual **** is wrong with BOTH OF YOU? I bought a new phone that proudly proclaimed it supported 5G only to find that y'all don't think 5G means the same thing. After this **** show I'll never give EITHER of you a penny after being a customer for years.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    @TELUSsupport But I'm being told that you've blocked our devices. All your subscribers devices are non Telus devices as you don't rent them out. With BYOD you can't ethically restrict our access to the service and you staff need better training when we choose to sign BYOD deals. Shame.

  • Wildsau Tom Sedens (@Wildsau) reported

    @ericpet @TELUS I think your experience is an anomaly. We have had Telus fibre for a long time and it has literally never went down in all these years. Same with anyone else we’ve talked to it about. Sucks that it’s not perfect for you. 😔

  • taissavianna Satan’s Little Angel (@taissavianna) reported

    @TELUS @TELUSsupport Y’ALL ******* SUCK, WORST EXPERIENCE EVER AND I’M FROM BRAZIL!!!!! Currently awaiting to talk to ANOTHER ******* DEPARTMENT because none of your reps can help me.

  • Mert81873785 Mert (@Mert81873785) reported

    @WilliamShatner @marchofdimescda @TELUS I borrowed money to buy a house for my kids but a thief killed my wife and stole all my money....everyone wants her money..they say they will hurt my kids if i don't give it..please help I'm begging you. If I don't pay the money they will kill my childrens😔😔

  • kellyoptra kellyoptra (@kellyoptra) reported

    @ColeenBoxell @TELUSsupport We dropped Telus when in Somerset. Had them there ten times. They told us our house had to be built over metal. WiFi never worked passed dial up speed. Switched to another company and had no problems. That was six years ago.

  • persianbaybieee (@persianbaybieee) reported

    @TELUS please fix your servers asap

  • drcarl_vancouvr Dr. Carl J Brown 🌎 (@drcarl_vancouvr) reported

    I’m not one to use SoMe to complain. But @rogers provides truly terrible service. After a fraudulent purchase made on my account, I’ve spent 5 hrs waiting online and inexplicably an hour in the store and it still isn’t resolved. Looking for a new provider. @telus ?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @rob_bieber Hi Rob - Non-TELUS devices can be activated on the TELUS network, however, some data services may not be enabled due to the configuration of the device. We cannot guarantee that non- TELUS devices will be able to connect to or function in a predicted way on our mobile network.