Telus Outage Report in Topsail, Newfoundland and Labrador

Problems in the last 24 hours in Topsail, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Topsail, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Topsail, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

City	Problem Type	Report Time
St. John's	Phone	6 days ago
Mount Pearl	Internet	8 days ago
Mount Pearl	Phone	4 months ago
St. John's	TV	7 months ago
St. John's	Total Blackout	10 months ago
St. John's	Phone	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Topsail, Newfoundland and Labrador

Latest outage, problems and issue reports in Topsail and nearby locations:

• 
  Salty Sea Girl (@GottabeKD1267) reported 10 minutes ago from Mount Pearl, Newfoundland and Labrador

  @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

• 
  John Ryan (@VintageJohnny79) reported 10 minutes ago from St. John's, Newfoundland and Labrador

  Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

• 
  Nine Finger (@JodyWarren1) reported 10 minutes ago from Paradise, Newfoundland and Labrador

  @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

• 
  Newfoundland Cannabis Podcast (@nlcannabispod) reported 25 minutes ago from Conception Bay South, Newfoundland and Labrador

  @spearster55 @RogersMobileCa We said **** it and went pre paid with public mobile, no bullshit and uses the Telus network

• 
  Vince Gibbons (@vince_gibbons) reported 30 minutes ago from St. John's, Newfoundland and Labrador

  @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

• 
  George Feeny (@ComedyFan1981) reported 33 minutes ago from St. John's, Newfoundland and Labrador

  @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

• 
  Nicole Kearsey (@nicolek1989) reported 34 minutes ago from St. John's, Newfoundland and Labrador

  @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

• 
  Royal Newfoundland Constabulary (@RNC_PoliceNL) reported 34 minutes ago from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

  The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

• 
  BruBaker (@ToddGBaker) reported 36 minutes ago from St. John's, Newfoundland and Labrador

  @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

• 
  Royal Newfoundland Constabulary (@RNC_PoliceNL) reported 43 minutes ago from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

  Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

• 
  Vince Gibbons (@rvg_ii) reported 46 minutes ago from Mount Pearl, Newfoundland and Labrador

  @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

• 
  Pat Hickey (@NEWFFEDUP) reported 46 minutes ago from St. John's, Newfoundland and Labrador

  @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

• 
  Nicole Kearsey (@nicolek1989) reported 57 minutes ago from St. John's, Newfoundland and Labrador

  Anyone with @TELUS having trouble? Can’t get anything to call out.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pingco604 (@pingco604) reported 3 minutes ago

  @TELUS your service vehicles this morning rolled through 2 red lights turning right with no stopping whatsoever. Happened on 96th Avenue in Surrey KK 7839. At 7:10am

• 
  icicles! popcicles! test! (@Kenruszell) reported 4 minutes ago

  the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7

• 
  Lori Pratt (@LoriAnnPratt) reported 5 minutes ago

  @TELUS @TELUSsupport Just spent over 2 hours on hold with customer service, through 3 depts to get disconnected by your team. Have joined the queue again.. sigh.

• 
  Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  My #CRTC Prediction: Bell, Rogers & Telus will get millions $$ more to make their network what it should already be, what they already got paid for, and continued to be paid for.

• 
  GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 6 minutes ago

  @askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.

• 
  NV Vandale (@BluntImp) reported 8 minutes ago

  @TELUSsupport I'm sorry I'm not sure if you can help me because this is about my Public Mobile Account, which Telus owns. For some reason it does not recognize my username or email to login anymore, and whiel I can change my password it does not help. I can't contact them 1/

• 
  Dom Custodio -x. 🇨🇦 (@FerrolEl) reported 17 minutes ago

  @TELUSsupport Your services suck! Over the last 3 months I’ve been rebooting my modem every second day. My home alarm from Telus was a mess this am. I deserve better service than this. It’s summer & if your technicians are working continuously I can only imagine the state in winter. #Telus

• 
  Reiko Koyama (@reikokoyama79) reported 20 minutes ago

  Lmfao @Telus, you guys are ridiculous. Charge me for a service that I didn't use, for 4 days before it was suppose to be active, when it was cancelled the same day it was suppose to be activated.

• 
  icicles! popcicles! test! (@Kenruszell) reported 25 minutes ago

  Why is escalation necessary? When my phone line was down with @telus, I had to escalate the situation by saying I was going to publish my story on social media before the phone co. would take real action. It's unknown if results would have been the same if I didn't escalate 1/2

• 
  YEG Wilde (@WildeWestHero) reported 27 minutes ago

  @maxfawcett ... tweeted on Max's iphone, using Rogers, Telus or Bell as his ISP, etc, etc,etc. Max, sir, we're ALL part of the problem. Actions, not your tweet, are the solution.