Telus Outage Report in Unionville, Ontario
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Unionville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Unionville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Telus
Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (5%)
Live Outage Map Near Unionville, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Pickering, and North York.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 7 days ago |
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Phone | 7 days ago |
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Internet | 12 days ago |
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Total Blackout | 14 days ago |
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Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Unionville, Ontario
Latest outage, problems and issue reports in Unionville and nearby locations:
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RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, OntarioIt’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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David Shory (@dshory) reported from Toronto, OntarioUnimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
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Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Alexa Smith (@prettyapathetic) reported from Toronto, OntarioSwitched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
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MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Jamie Fox (@ACJamieFox) reported from Toronto, Ontario@Skeeter00007 @Rogers @TELUS Greed never gives.
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Trevon (@TrevonKwarteng1) reported from Toronto, Ontarionobody is there to telus like i dont have service
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Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Long (@s60long) reportedDear Telus, your wireless network he’s been down in capital hill area for last 12 hrs or so…
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SusanT (@typical_susan) reported.@TELUSsupport I was just on hold for over two hours, waiting to speak to an Agent. When I finally got through, it was to a French-speaking only Agent. I got transferred and had to wait again. I finally hung up. Not my first issue with Telus. Your customer service is a disgrace.
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Stephen Long (@s60long) reportedDear Telus…your wireless TV is crap! I’ve had nothing but problems with trying to watch sports and news…always get “ this channel is unavailable at this time”
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Mohammad Movassat (@movassat) reported@TELUS Is this going to be extended? The internet is still shutdown and I am using this help to communicate with my family.
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AccreteWebSolutions (@accrete) reported@PeterVogel @TELUS Hmm. Mom didn't mention getting a letter. What if the internet goes down? Not a safe situation for seniors/disabled who do not have cell phones.
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He Who Trolls The Trolls (@WhoTrollsTrolls) reported@TELUS @CEMonthCanada **** you I'm keeping my old phone when my contract is up now, I'm not spending this much money to rent a phone while you charge credit card fees on top of that. *** Telus, you're going to lose a customer and I will remind you daily how ****** you are.
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Wolfman The (@1Canadian_Wolf) reported@TELUSsupport do you really want me to tag Telus in a Tweet at the fact that I’ve been on hold for over an hour with Support????
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Shelby Grace O'Shea (@ShelbyGraceOSh2) reported@TELUS is the WORST company to deal with. Even getting an agent on the phone is a feat in itself. I have been on the phone and transferred over 5 times. DO BETTER!!!!! People pay you millions a year for services and your customer service is $hit to say the least.
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🇬🇾 Sandaidh mac Ðòmhnaill (@SandyMDonald) reported@wendibloomenth1 @adriandix Find a small pharmacy with a good customer service ethic; walk through the door; you will be served with both current shots, if requested. @AdrianDix needs to retire - or be retired; pharmacists are being forced to pull the slack for Dix's "interesting" relationship with Telus.
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ΛNNΞ (she/her) 🇨🇦 @🏡,😷, 4x💉 (@toknowbeauty) reportedFor anyone thinking about @TELUS #OptikTV. Go with #ShawTV instead. Nothing but problems. "On the Go" is incredibly cumbersome & lots of missing channels! Spent 15 mins trying to watch channels I paid for on my phone because I'm not in front of my TV. Waste of time & money.