Telus outages and service status in Unionville, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 0 outage signals in the last 24 hours around Unionville, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 22, 4:30 PM EDT.
- Internet (50%)
- Phone (33%)
- Total Blackout (8%)
- Wi-fi (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Unionville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Unionville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Unionville, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Phone | 1 day ago |
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Total Blackout | 1 day ago |
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Internet | 3 days ago |
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Phone | 7 days ago |
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Phone | 12 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Unionville, Ontario
Latest outage, problems and issue reports in Unionville and nearby locations:
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Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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RyanCartier (@RyanCartiers) reported from Toronto, Ontario@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Kelly Harris (@KellyPMHarris) reported from Toronto, OntarioWhy is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Trevon (@TrevonKwarteng1) reported from Toronto, Ontarionobody is there to telus like i dont have service
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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David Shory (@dshory) reported from Toronto, OntarioUnimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
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Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Matthew Gamble (@mgamble) reported from Toronto, Ontario@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Dan Levy (@TheDanLevy) reported from Toronto, Ontario@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nancee Droo (@NanceeDroo) reportedI have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.
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K (@KevinInAbby) reported@TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!
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Devin James (@Jamesdevo72) reported@SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?
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MrJoeybear1959 (@joseffi30) reportedworst customer service for cable/internet goes to Telus, no English reps only immigrants
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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Ai AM CAVEMAN (@CanadaScamada) reported@Bell_MTSHelps The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai
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Omniphrenia - used to be Snackpie (@P1N3S0L_S0D4) reportedCAN TELUS NOT PISS ITSELF PLEASE OH MY ****
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Crystals (@temizzereloaded) reported@Tobzy47 That's the issue bro. Even if jobs come, new accounts are getting banned after 24 hours of the 1st job. I'm currently exploring Mercor and Telus.
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dragonprincess (@Chifran8) reportedTelus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you
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D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported@onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢