Telus outages and service status in Unionville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 3 outage signals in the last 24 hours around Unionville, including 3 direct reports.
The most common problems reported in this area mention Phone, Internet, and E-mail.
The most recent signal from this area was received May 25, 5:48 PM EDT.

Phone (58%)
Internet (17%)
E-mail (8%)
Total Blackout (8%)
Wi-fi (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Unionville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Unionville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Unionville	Baseline
May 24, 11:20 PM EDT	0	0	0
May 24, 11:40 PM EDT	0	0	0
May 25, 12:00 AM EDT	0	0	0
May 25, 12:20 AM EDT	0	0	0
May 25, 12:40 AM EDT	0	0	0
May 25, 1:00 AM EDT	0	0	0
May 25, 1:20 AM EDT	0	0	0
May 25, 1:40 AM EDT	0	0	0
May 25, 2:00 AM EDT	0	0	0
May 25, 2:20 AM EDT	0	0	0
May 25, 2:40 AM EDT	0	0	0
May 25, 3:00 AM EDT	0	0	0
May 25, 3:20 AM EDT	0	0	0
May 25, 3:40 AM EDT	0	0	0
May 25, 4:00 AM EDT	0	0	0
May 25, 4:20 AM EDT	0	0	0
May 25, 4:40 AM EDT	0	0	0
May 25, 5:00 AM EDT	0	0	0
May 25, 5:20 AM EDT	0	0	0
May 25, 5:40 AM EDT	0	0	0
May 25, 6:00 AM EDT	0	0	0
May 25, 6:20 AM EDT	0	0	0
May 25, 6:40 AM EDT	0	0	0
May 25, 7:00 AM EDT	0	0	0
May 25, 7:20 AM EDT	0	0	0
May 25, 7:40 AM EDT	0	0	0
May 25, 8:00 AM EDT	0	0	0
May 25, 8:20 AM EDT	0	0	0
May 25, 8:40 AM EDT	0	0	0
May 25, 9:00 AM EDT	0	0	0
May 25, 9:20 AM EDT	0	0	0
May 25, 9:40 AM EDT	0	0	0
May 25, 10:00 AM EDT	0	0	0
May 25, 10:20 AM EDT	0	0	0
May 25, 10:40 AM EDT	0	0	0
May 25, 11:00 AM EDT	0	0	0
May 25, 11:20 AM EDT	0	0	0
May 25, 11:40 AM EDT	0	0	0
May 25, 12:00 PM EDT	0	0	0
May 25, 12:20 PM EDT	0	0	0
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0
May 25, 8:40 PM EDT	0	0	0
May 25, 9:00 PM EDT	0	0	0
May 25, 9:20 PM EDT	0	0	0
May 25, 9:40 PM EDT	0	0	0
May 25, 10:00 PM EDT	0	0	0
May 25, 10:20 PM EDT	0	0	0
May 25, 10:40 PM EDT	0	0	0
May 25, 11:00 PM EDT	0	0	0
May 25, 11:20 PM EDT	0	0	0

May 26: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Unionville, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Toronto county, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	6 hours ago
Toronto	Wi-fi	8 hours ago
Toronto	Total Blackout	16 hours ago
Toronto	Phone	2 days ago
York	Phone	2 days ago
Toronto county	Phone	4 days ago

Nearby cities with recent reports

Toronto

4 recent signals

6 hours ago

Toronto county

2 recent signals

4 days ago

York

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Unionville, Ontario

Latest outage, problems and issue reports in Unionville and nearby locations:

RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 3 minutes ago from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Rick Barnes (@queerthoughts) reported 8 minutes ago from Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
Susan (@glamourgirlca) reported 11 minutes ago from Vaughan, Ontario
Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
YouMotorcycle (@YouMotorcycle) reported 13 minutes ago from Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
KP ☀️ (@kierstynpare) reported 14 minutes ago from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Dante Haversham (@Blooberboy) reported 18 minutes ago from Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
Algis Akstinas (@AlsoKnownAs_AA) reported 18 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Kelly Harris (@KellyPMHarris) reported 20 minutes ago from Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 26 minutes ago from Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
Dennis aka dLo (@sidetripca) reported 34 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Garrick The DJ (@GarrickTheDJ) reported 35 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
🖤Rachel Santos🖤 (@queensantos1984) reported 42 minutes ago from Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
Ed 🍃 (@fuckdemmkids) reported 43 minutes ago from Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Sherry Rezaie, MD (@shaghayegh755) reported 46 minutes ago from Toronto, Ontario
@TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎
Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 57 minutes ago from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
Tanvir64🇧🇩 (@tanvir_z64) reported 57 minutes ago from Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
Andrea Gimblett (@andreaLG) reported 58 minutes ago from Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
Willem de Ruijter (@Willem_Michael) reported 58 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Dan Levy (@TheDanLevy) reported 59 minutes ago from Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
Salti (@SamySalti) reported 59 minutes ago from Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Jipsy (@jipsy_to) reported 5 minutes ago
@MelissaLMRogers @401_da_sarpanch @TELUSsupport 75gb with Public Mobile on Telus Network $35/month. Canada/US/Mexico data plan.
Sarahattack 🇨🇦🦈🍹🐈‍⬛🧁 (@Sarahattack1) reported 7 minutes ago
@jodyvance @TELUS I swear my dad is on the phone with Telus every other month. Last time he actually got scammed when he called a number for Telus off of google. They claimed he had to pay his remaining monthly balance before they could send a tech out to help, and he did… he lost $300
Kevin Derulo (@derulo_kevin) reported 8 minutes ago
@MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan
Albert Giesbrecht (@Visaman) reported 9 minutes ago
@jodyvance @TELUS I have Telus Optik. No problems in my Burnaby condo. I have Fibre.
Joao Montreal (@JoaoMontreal) reported 10 minutes ago
@MelissaLMRogers @TELUSsupport And if you need support BILL issues (a lot of errors), they send you to some country in Africa if you speak french, where the people doenst have experience to solve your problem. SHAME YOU TELUS!!!!
Daniel Stevenson (@D313131Daniel) reported 11 minutes ago
@MelissaLMRogers @TELUSsupport Hey a decade ago Canadians were offered American cell service in Canada, but Telus whipped up such a frenzy among Canadians it never happened.
BGFTGY 🍎 (@bgftgy31) reported 12 minutes ago
@TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf
Hafiz Moezam (@HafizMoezam) reported 14 minutes ago
@Tys35 @TELUSsupport Lol your on wifi. Dont blame telus for **** hardware. Invest in your own wifi equipment and not the isps
Sean Bishoff (@Bish03) reported 14 minutes ago
@jodyvance @TELUS Telus home services =The worst. Billing sucks, service sucks and their equipment sucks. Get out before they give you massive incentives to sign up for another 2 years of insanity.
fairwitness8 (@fairwitness8) reported 15 minutes ago
@MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%