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Telus

Telus outages and service status in Unionville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Unionville, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 50% Phone (50%)
  • 30% Internet (30%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Unionville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Unionville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Unionville, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, Scarborough, and Pickering.

CityProblem TypeReport Time
Toronto county Phone 9 days ago
Toronto Phone 16 days ago
Toronto county E-mail 16 days ago
Toronto Internet 16 days ago
Richmond Hill Phone 17 days ago
Toronto Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Unionville, Ontario

Latest outage, problems and issue reports in Unionville and nearby locations:

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • shurmanator
    โ„™๐•–๐•ฅ๐•–๐•ฃ ๐•Š๐•™๐•ฆ๐•ฃ๐•ž๐•’๐•Ÿ (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโ€™s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • Willem_Michael
    Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • peterdimov
    Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • andreaLG
    Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • MonicaLauriola
    โšช๏ธโšซ๏ธ (@MonicaLauriola) reported from Toronto, Ontario

    Iโ€™ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • PepperMuzz
    RedPepper ๐Ÿ”œ@AC.๐ŸŒป๐Ÿถ๐Ÿ’ฃ (@PepperMuzz) reported from Vaughan, Ontario

    Itโ€™s pretty bad when a major corporation like @TELUS @TELUSsupport canโ€™t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • WTIBull
    WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasnโ€™t delivered an e-gift card I paid for and they said they had sent, but just as Iโ€™m trying to contact customer service my @Bell home service abruptly craps out. (Iโ€™m using my Telus mobile phone to tweet.)

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just canโ€™t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • sfergs_
    Sharlene๐ŸŒฑ๐Ÿ„๐ŸŒท๐ŸŒป (@sfergs_) reported from Vaughan, Ontario

    You know whatโ€™s annoying? The Telus IVR system. Like as soon as I hear I start yelling โ€œREPRESENTATIVE!!!โ€ Like I donโ€™t wanna ****** talk to this stupid *** robot๐Ÿ˜ญ

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ColtonButterfly
    Colton ๐Ÿฆ‹ ใŠๅฌขๆง˜ ๐Ÿ’ซ (@ColtonButterfly) reported

    @govt_corrupt Still can't compete with the unequivocal #1 worst company in the entire world Telus

  • MikeHumanIntel
    Mike Was Right ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฒ๐Ÿ‡ฝ (@MikeHumanIntel) reported

    @mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.

  • Nikki98212136
    Nikki (@Nikki98212136) reported

    @PWHL_Ottawa Can we watch the pwhl final on any TV channel in Canada? Telus and the CBC are horrid! I got off work early and can't find the game. Did Telus switch to the Center ICE mark up channel for the final?

  • RichardLBennett
    Richard L. Bennett (@RichardLBennett) reported

    To hell with Data Centres. Damn Telus. Curse Telus.

  • casualcactii
    ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ๐Ÿ’™๐Ÿ’›๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ฑ๐Ÿ‡น๐Ÿ‡ผ (@casualcactii) reported

    @avilewis @always_vote Especially @TELUS , I canโ€™t even figure out your phone bill or answer the phone on time. Those are structural issues that never get resolved.

  • CrashKate
    Kate (@CrashKate) reported

    @kbessey @LedcorGroup @TELUS I hope youโ€™re paying attention. Still time to pivot and cancel the terrible towers you want to cram into our city

  • tamera
    Tamera Firman Dunn ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿ‡ต๐Ÿ‡ฑ๐Ÿ‡ฎ๐Ÿ‡ช ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ (@tamera) reported

    TELUS is using AI to make their offshore customer service sound "Canadian". Evan remains a dirtbag.

  • PaulyTremonte
    Dr. Pauly Tremonte (@PaulyTremonte) reported

    There's literally already another Telus data center down the street that no one complains about. No one even knows its there lmao.

  • Trendstockers
    Trendstockers (@Trendstockers) reported

    @telus big pet peeve of mine is having to call in to a service provider because they have made severe errors on a bill. Makes me think this nonsense is intentional because the average person doesn't catch it.

  • Shagarchist
    Shagrath: "The freest of men fly no colors at all" (@Shagarchist) reported

    @MackTheKnive It's a stop gap, not a permanent fix but probably yeah. I'm already looking at an antenna. May drop the hammer soon. If only to not keep sending Telus $$$ for dogshit service.