Telus Outage Report in Unionville, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Unionville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Unionville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Unionville, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, York, Markham and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| North York |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Unionville, Ontario
Latest outage, problems and issue reports in Unionville and nearby locations:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michel Smith
(@beckwithff8) reported
Why do I spend so much for a phone plan @TELUS and get a max of two bars everywhere I go and have the slowest service?
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VisuallyBetter
(@Isuckatpicking) reported
@SweetGeorgia_77 Press the power button down on your Telus box and hold it down for at least 30 seconds. This will fully reboot the unit.
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Greg Norum
(@GregNorum) reported
@SweetGeorgia_77 @TELUS sucks ditch it I did and went to Shaw…better yet assess your TV viewing and you might be able to live with just streaming services
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Mark Sweeney
(@MarkSweeney) reported
@TELUSsupport - we're trying to watch a Telus VOD movie and it has skipped, stuttered, and kicked us back to the main menu over a dozen times tonight. It's gotten so bad we've given up watching the movie we rented.
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Siddeley Genetta
(@SergalProjects) reported
Trying IPV6, nothing. Proxy out of the loop, nothing. Strangeness. Any other Canadians having issues connecting to Telegram at the moment, particularly through Telus infrastructure? :P
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Siobhan
(@apocalypseher) reported
@deadsquid I've been considering going back to Telus, actually. I need to reliable service.
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KHURRAM MATEEN
(@kmfirewall) reported
@TELUS I was an ADT customer and called to move service to new address what amazing is that 3 different ppl call me 9 times in span of 50 mins asking same information geez how many ppl does it take to move one account extremely poor service very dissatisfied
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Sweet Georgia 🍑🏒⛳️👩👧👦♓️
(@SweetGeorgia_77) reported
K twitter techy’s I need help. I have reset my Telus box, checked my connections and my TV continues to flash black every 5 seconds. Wth help!
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Vincent Reinhart
(@VincentReinhar9) reported
@TELUSsupport Hi, i am having issues with my telus landline, it has been dead for 24 hours. I am in Surrey BC and I don't see any reported outages in the area.
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raghav ahuja
(@raghavahuja04) reported
@Shawhelp is edmonton area outage going to be fixed anytime today??? I am still in the first 10 day trial period of my shaw wifi connection and seriously considering switching to telus now. Terrible service