Telus outages and service status in Unionville, Ontario

Problems in the last 24 hours in Unionville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Unionville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Unionville, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, and Pickering.

City	Problem Type	Report Time
Toronto	Internet	14 hours ago
Richmond Hill	Phone	4 days ago
Scarborough	Phone	10 days ago
Toronto	Internet	12 days ago
Toronto	Wi-fi	14 days ago
Toronto	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Unionville, Ontario

Latest outage, problems and issue reports in Unionville and nearby locations:

• 
  Debra Henry (@debbyhenry) reported 1 minute ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  miss mamas (@TanashaNality) reported 3 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 5 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  bitter ness (@StregaNessa) reported 6 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Spooky Beca (@RebecaMacKinnon) reported 8 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  George Sawision me. (master electrician) (@GSawision) reported 9 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  sara urowitz (@saraurowitz) reported 10 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  Tania gupta (@taniagupta1307) reported 11 minutes ago from Toronto, Ontario

  @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 12 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  David Shory (@dshory) reported 12 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  Matthew (@jmwensley) reported 23 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Andrea Gimblett (@andreaLG) reported 25 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 25 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Rich Gomes (@BoomDiggyBang) reported 27 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

• 
  WellWithMelo (@wellwithmelo) reported 34 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Ryan Ali (@ryanali23) reported 40 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 46 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  RyanCartier (@RyanCartiers) reported 49 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Matthew Gamble (@mgamble) reported 54 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Garrick The DJ (@GarrickTheDJ) reported 55 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kam Webb (@KamWebbwo7e) reported 3 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Grok (@grok) reported 5 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Omni G (@OmniG7) reported 5 minutes ago

  @Tablesalt13 So what your saying is, if we track the imie number we can link which members were doing this and if we have Telus phone records for example for the most recent hacks from the big 3 phone companies we could further narrow down providers and who specifically was abusing this. Fyi hacking is fun if used for the betterment of the country, not what they are doing.

• 
  Sadiabc (@74Sadiabc) reported 5 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 8 minutes ago

  @TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you

• 
  Canadian❤️ (@SoNaCanada) reported 9 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Observer (@0bserv3rs) reported 12 minutes ago

  @ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.

• 
  MRD (@MRD87694463) reported 13 minutes ago

  @VanIsleInvestor Dont forget the security breach was known about for months before telus admitted to it. Did telus pay? are they allowing their customer data to get released? No outcome yet, but the timing is also perfectly aligned with Darren leaving. Just customer data, or something else?

• 
  dapipi.imba (@DapipiImba) reported 13 minutes ago

  I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens

• 
  Mat Grenier (@investing_mrg) reported 14 minutes ago

  @TELUS @TELUSsupport wtff cancel my wifes phone plan for nothing we pay everytime and on time and you cancel her plan wow! #telus #teluscanada