Telus Outage Report in Weston, Ontario

Problems in the last 24 hours in Weston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Weston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Weston, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	7 days ago
Toronto	Internet	11 days ago
Toronto	Phone	12 days ago
Toronto	Internet	16 days ago
Toronto	Total Blackout	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Weston, Ontario

Latest outage, problems and issue reports in Weston and nearby locations:

• 
  James Harbeck, still here (@sesquiotic) reported 1 minute ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  WTIRealist (@WTIBull) reported 3 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Vanessa 🇺🇦 (@shapsy01) reported 13 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  Clean Habits (@CleanHabits) reported 14 minutes ago from Mississauga, Ontario

  @TELUS so let me get this straight you want yo add a credit card processing fee starting in October, pending CRTC approval to, Canadians that already pay the highest in the world for a phone service that is 2 x cheaper in most places on the planet. Good Job 👏👏👏

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 17 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Modern Pundit (@sen127) reported 21 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Kelly Harris (@KellyPMHarris) reported 23 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 23 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 29 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 34 minutes ago from Toronto, Ontario

  UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 39 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  WellWithMelo (@wellwithmelo) reported 41 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 43 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Nadia (@TheLifeOfNadia) reported 44 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 45 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 46 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Todger Strunk (@WaxEBuildup) reported 51 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Todger Strunk (@WaxEBuildup) reported 54 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Dan Levy (@TheDanLevy) reported 57 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  HotPeppa (@Hunnie2B) reported 60 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Broderic (@BrodericCT) reported 2 minutes ago

  @TELUS I've been on hold for an hour and half after being placed into "priority queue" while trying to sign up for a new plan, is this normal? What should I do here? Not exactly enticing me to sign up for a new plan if this is what customer service is going to be like

• 
  MarleneJF (@MarleneJF4) reported 9 minutes ago from Kelowna, British Columbia

  @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

• 
  SpottedCouch (@redshoes721) reported 13 minutes ago

  8 scam calls this morning from “Service Canada.” How ******** do these jerk offs get my number? Who is selling my number? Telus?

• 
  Robi Wan Kenobi (@LittleMissRoRo) reported 14 minutes ago

  After an hour being on hold, Kelly from Fraserhealth told me their internet is down and they can’t book an appt for my mom to get a vaccine. #fraserhealth that outsourced #telus for help and still can’t get their **** together.

• 
  Jason Pearson (@JasonPearson27) reported 16 minutes ago

  Hey @TELUSsupport @TELUS does every SmartHub or Wi-Fi box you supply slow right down after a few months use? I can’t even load a god damn video on my phone anymore while I’m connected to the absolute disgrace you guys call internet. Figure. It. Out.

• 
  Andy (@AndyStepaniuk) reported 16 minutes ago

  Need some tech support with my @Telus internet. Over an hour wait time on the phone? Pretty weak from a company that posts quarterly profits in the hundreds of millions. Hire more people so that you can provide an acceptable level of service. #TimeToSwitchProviders

• 
  Joe Balaneski (@balaneski) reported 19 minutes ago

  @EdmFootballTeam @TELUS Oh no...my finger is stuck to my face. Help! HELP! HEEEEEEEEELLLLLLLLLLPPPPPPP!!!

• 
  Smoke Eater (@dbrando11) reported 20 minutes ago

  @EdmFootballTeam @TELUS Yo where’s Dwayne Mandrusiak ? he needs to fix my Helmet? @DRockEsks

• 
  John MD (@John1MD) reported 21 minutes ago

  @Outdoorbrit1 One last clarification: so when TELUS forces a forecasted overage on the budget, the MOH will use that as an excuse to hunt down and punish other docs in the name of "maintaining the budget"

• 
  AB LaserRehab Centre (@AB_LaserRehab) reported 21 minutes ago

  @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔