Telus Outage in Centennial Park, Ontario

@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

@sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.

@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

@TELUS @TELUSsupport is the cellular service down?

@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

@petrocanada I have US number using in Canada. I installed app over wifi but it just doesnt work when it shd be , at car wash as its on my network, but internally it is still telus or rogers but I couldn't load it until i connected to local wifi. rest apps wr wrking fine at th tm

So Trader Joe is going to ruin the family legacy? Are you sure he’s not a Telus spy? Once a Raider always a Raider. He is not family, his loyalties are to the competition. The state of affairs under his “leadership” should make that obvious. Unless you are an idiot and blind. Ed.

@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

@readthepeak today highlighted rural connectivity issues through a sponsorship with @TELUS featuring a Telus + Alberta library’s program, which loans internet connectivity to local residents. 🤯 This would have been a great solution for when we had no internet for a few weeks.

They claim Telus tampered with their lines when they installed the new wiring, but they were with Shaw when the lines were installed and never had issues.🙄 Telus pulled up their lawn and didn't leave THIS mess.

You know things are bad when sites will not load & you are sitting less than one metre from the router. #Telus

Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.

He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.

@TELUSBusiness I was speaking with a rep online this evening about how the TELUS bring it back works. And inquiring if I could upgrade two months early or not. Especially since I’ve been a loyal customer for years now. After the rep explained that I would have to pay to cancel.

the story just goes on and on w/ 3 technician visits, 2 talks w/ tech support managers. it's two weeks later, i'm on hold with telus loyalty (1hr now) to cancel my service & i've had to tell this same story about a gazillion times.

so i was transfered to a tier 2 tech. or so i thought. i asked this new person, are you a toer 2 tech? they said, well i'm a tier 1 manager. i'm getting frustrated now & all the horror stories of telus tech support are running through my head. i decided to bear down & see.

someone make this make sense my internet is telus, but it runs off of the telus service towers, so it has a service bar on the router when the router had 3 bars a few weeks ago, i had 1100 ping on fortnite constantly my mom moved it back to where it was before

Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable