Telus Outage Report in Galiano Island, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Galiano Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Galiano Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telus
Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Galiano Island, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Pender Island |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Galiano Island, British Columbia
Latest outage, problems and issue reports in Galiano Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Geoffrey Cann
(@geoffreycann) reported
Customer relationships are contestable. They are particularly contestable right now because of #digital innovations. The company that makes me a fan of their service and not blame me for accounting problems is going to win. Not @TELUS
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Doug
(@DKCKingston) reported
@JeanCharest_ Mr. Charest you got Huawei 5G in Telus Nationwide-Health Canada used Telus network to collect all of our Cell #'s. Simple Question: What else did they collect? Our email address's-address books? Cloud storage? Document files? You need to fully disclose what was collected!
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
My cable box played in April fool's joke on me. After I went out for a walk I came back in to watch a movie off the pvr & found that the image was shrunk down to 1 quarter size of my TV screen & shoved up in the corner. WTF, thankfully the nice staff at Telus helped me fix it.
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I used to pray to recover you. Ach, du. #darcyARC
(@doxovermilhous) reported
So the police sirens are here to guide me away from the people who tortured me my entire life, who likely monitored my home internet using @SASKTEL,and then likely Chris Koene at @Telus, never mind that it’s not hard to do anyway, allowing them…
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Kery Long
(@kerylong33) reported
@TELUS I had a great customer service experience with Cat on the mobility billing team.
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Guillaume #ProtectTransKids Duteaud 🥑🔰
(@g_duteaud) reported
Hi @TELUS @TELUSsupport I ordered a new phone a full week ago and the delivery process is apparently stalled with no one answering my emails, what's up with that? Reallllllly not a great start to a new customer relationship.
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John Butler
(@JCBWhereNow) reported
Telus Canada has to be the worst company ever to do business with. Complete garbage!
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Kaitlin Bernardi
(@bernardi1983) reported
5G is terrible. You will see this tweet 35min after I post it. #Telus #5G
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Paul Mathew
(@ER_28_0652) reported
@TELUSsupport Dear telus team. I have requested a connection change of my existing service to another home. But your team is telling they can give the connection on 11th April because the appointment available only on 11th April. This is very disappointing.
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DeafQnigma
(@DeafEnigma) reported
@CaptainAnatine Telus is a horrible corporation. My account went to collections after i refused to pay cancellation and reconnect fee on a so called delinquient account they could not tell me which month I missed a payment on. My credit rating took a huge hit. They are garbage scum.