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Telus

Telus Outage Report in Galiano Island, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Galiano Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Galiano Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Galiano Island, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 11 days ago
Duncan Phone 12 days ago
Duncan Phone 13 days ago
Duncan Internet 25 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Galiano Island, British Columbia

Latest outage, problems and issue reports in Galiano Island and nearby locations:

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • elon_lord
    The Stimulus Pumper (@elon_lord) reported

    @eric_periard @WholeMarsBlog Then don't lol Just find it ironic that you happily pay overpriced $100 CAD/month to Rogers/Telus/Bell for Phone service

  • nigelscheapvlog
    Nigel Hay (@nigelscheapvlog) reported

    Anyone else on @TELUS in the Ridgeway / Crystal Beach area notice Cell reception in the past few weeks has been appalling? Never had an issue until about a month ago.

  • dalek82
    Adam|Dalek (@dalek82) reported

    Holy crap my @TELUS (@TELUSsupport ) internet has been so bad for like the last 2 weeks, sometimes so bad it disconnects every 30 mins for hours. I think I might have to think about switching my providers.

  • fireladdyguy
    Larry McGifford (@fireladdyguy) reported

    @portalbernifire Looks like a shaw or Telus line off of the lower tier of lines off the pole. They consistently hang low so not surprised.

  • courosa
    Dr. Alec Couros (@courosa) reported

    For website we tried two different computers on two two different networks - both Chrome and Safari with three different credit cards. For phone, we tried phones connected to Sasktel, Rogers, Telus, and Bell. Same issue happened in May. Had to order at store.

  • nikpat00
    Nikki (@nikpat00) reported

    @TELUSsupport so if your managers are also unwilling to help, who do I call next? stay away from Telus folks I’m warnin ya!

  • D0ugdot
    Dougdot (@D0ugdot) reported

    @Ramaea @TELUS PLEASE tell me their gonna fix this **** on the house. This is just piss poor customer service at this point.

  • bcwolfgirl
    bcwolfgirl aka mèlemst’ye (@bcwolfgirl) reported

    got a USELESS NEW PHONE 3 weeks ago & for some stupid ******* reason Samsung can't figure it out & TELUS PAGE WON'T LOAD GRRRRR everyday i try for an hour or 2 then just give up 🖕🏾 FUUUUUUCK

  • CBSelinger
    Christine Selinger (@CBSelinger) reported

    Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

  • JonahEmery
    Jonah (@JonahEmery) reported

    I just got 5G cell service on Fredericton North Side with Telus. For real; not a vaccine joke.