Telus Outage Report in Galiano Island, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Galiano Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Galiano Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Galiano Island, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Galiano Island, British Columbia
Latest outage, problems and issue reports in Galiano Island and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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canadianbreaches
(@canadabreaches) reported
BREACH ALERT: TELUS Digital — ShinyHunters hacking group has stolen nearly 1 petabyte of data from TELUS Digital, the BPO and AI subsidiary of Canadian telecom giant TELUS. The stolen data reportedly includes customer support records, voice recordings of calls, financial information, FBI background checks, and source code across more than two dozen client companies. ShinyHunters demanded $65 million USD in ransom after gaining access through credentials found in the Salesloft Drift breach. TELUS has confirmed the incident, engaged forensic experts and law enforcement, and is notifying affected customers. Severity: CRITICAL.
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JJames
(@TorontoMan06) reported
Warning Canadians today about a massive @TELUSsupport breach that has EXTREME implications for ALL customers. If you're a telus customer change all passwords, pin numbers, security codes everything. Also I'd be calling asking for an explanation, compensation and more. Some details: Telus Digital has confirmed it is investigating a cybersecurity incident involving unauthorized access to a limited number of its systems. The confirmation follows claims by the hacking and extortion group ShinyHunters that they stole nearly 1 petabyte (1,000 terabytes) of data in a multi-month breach. The hackers claim to have accessed data related to Telus's business process outsourcing (BPO) operations, as well as call records for its consumer telecommunications division. This allegedly includes: Personally identifiable information (PII) of customers. Voice recordings of support calls and detailed call metadata (time, duration, numbers). Internal source code and financial information. Information related to approximately 28 well-known client companies served by Telus Digital.
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bijboutique
(@bijboutique1) reported
@TELUSsupport @TELUS your customer service need a to learn how to do their job. Calls me and leaves a nasty voicemail. Uncalled for. Unprofessional. That seems to be the #Telus way. 👎🏻 0 stars - do not recommend
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Junah the Magnificent
(@lumby2vernon) reported
@TheChaosWeeber Water, sewer, garbage is about $100/month. But only an idjit would pay 280 for internet. Telus doubled my bill to over 200 so I immediately switched to Shaw and got my bill back to where it was.
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Kett
(@Kett4short) reported
@JFN1971 I hang up as soon as I hear them! So think about that @Bell @TELUS and whoever else thinks they are saving money by going offshore.
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Conor in BC
(@conorsvan1) reported
If i ever get around to using AI to file a lawsuit, this is going to be the topic I do it on.. @telus is the worst spam caller in Canada.
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Nikki 🇨🇦
(@Mis_Nim) reported
I was assured by Raftar, as you will remember, that I would not be charged any additional bills for taking this doorbell camera I on the phone with Telus once again to erase this charge and cancel the account
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🫎 Grouchy Moose 🫎
(@GrouchyMoose) reported
@Rogers internet goes out. Checked all cables, rebooted the modem, WPS reset. Still not working This stupid Rogers/Shaw merger has caused quite a few problems. AND I DON’T GET A TECH FOR DAYS. When it was just Shaw, I was able to get a tech the very next day. Switch to Telus?
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bijboutique
(@bijboutique1) reported
@TELUS if you keep ignoring the complaints how do you expect to improve your service? Maybe you just don’t care #TimeToBoycot Maybe if you start to lose customers then you will figure out people won’t pay for bad service
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Cycle Point
(@Cycle_Point) reported
@TELUS I got a call today from a man claiming Telus wanted to give me 20% off my Telus bill for the next 2 years with no changes to my service. I told him I was busy and would call Telus back. Pretty sure I don't need to bother calling you, right?