Telus Outage Report in Galiano Island, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Galiano Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Galiano Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Galiano Island, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Galiano Island, British Columbia
Latest outage, problems and issue reports in Galiano Island and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jackfish
(@jackfish937) reported
@danellew @Rogers @RogersHelps Roger's really sucks . Here in Manitoba we've had better luck with Telus .
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Laura Wershler
(@laurawershler) reported
Dear @TELUSsupport Why is it impossible to find the Telus customer service phone number on your website? Asking for everybody who ever wanted to talk to a real person and couldn't find your phone number.
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Janine Falcon
(@JanineFalcon) reported
The @TELUS "surcharge is intended to 'cover the processing costs that credit card payments incur'" – isn't that what business profits are for? For paying business expenses? "Valued customer" is taking on a new meaning.
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THach
(@Tryingtocare987) reported
@JBG_1979 It never did come on Paramount for us last night (Telus Optic). We were bummed!
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Alexandra Posadzki
(@alexposadzki) reported
According to this presentation to Telus's board, another aspect of "Project Fox" appears to have been an attempt by Telus to leveraging the Rogers outage. #CTRS #telecom
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bryson
(@Bryson_M) reported
Telus' testimony is not a characteristic of wholesale access as much as the reality of needing to support the retail success of giant telecoms at the detriment of internet consumers in Canada.
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The George Agency
(@KateKellner) reported
@TELUSsupport @TELUS @telusmobility - I have spent 6 hour on the phone with your representatives. Escalation agent has had me on hold for 1 hour, 59 minutes, 11 seconds. You are billing me for a product I haven't received. Need help!!!
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John Swarbrick
(@swarbric) reported
@TELUS When is the last time anyone called Telus when they were not “experiencing higher than normal call volumes?” After 75 minutes on hold, account issues dealt with pretty well. Equipment issues would have required transfer to another area and further wait in queue. Gave up,
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Paulo
(@Lunchisnotfree) reported
@TELUSsupport Why is Telus charging this stupid credit card fee? I heard it's because they feel they don't already incorporate this charge into their plans. Does this mean the people now forced to pay without a credit card will get a 1.5% discount?
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TerryA 🇨🇦🇬🇧🇸🇪
(@chromosix) reported
@AlanYou08042918 @jenniferelle_ @PierrePoilievre You silly little *******. He had his own consulting firm, and he has worked steadily since university. He worked with Telus, and was a journalist. Since he has been an MP since 2004 he obviously is doing something right. 1/2