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Telus

Telus Outage Report in Galiano Island, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Galiano Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Galiano Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Galiano Island, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 7 days ago
Duncan Phone 8 days ago
Duncan Phone 9 days ago
Duncan Internet 21 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Galiano Island, British Columbia

Latest outage, problems and issue reports in Galiano Island and nearby locations:

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stealth_Camper
    Stealth_Camper (@Stealth_Camper) reported

    @TELUSHealth @TELUS @LifeWorks I'd be thrilled if I didn't have to wait 2 hours on the phone for customer service

  • brookesroomba
    maddy 🌻(elis wife) (@brookesroomba) reported

    @caityssmp i currently with telus it isn’t that bad i’m on a family plan with my family. but i think i was with bell mts before and that was ****

  • SAD01872329
    S.A.D. (@SAD01872329) reported

    @ShawInfo Hi I transferred my service to B1- 11468 140 street. I think it would be awesome to have you talk to the landlord upstairs to switch over as the neighborhood is going ballistic @telus not feeling so good. SOS I have cell service at Rogers today!

  • Ticket_01
    Rafal Justynski (@Ticket_01) reported

    @TELUS Fastest network maybe but I would hope so most over priced by far I would never recommend Telus to anyone

  • MelanieGravel
    Mélanie Gravel (@MelanieGravel) reported

    @telus 66$ for a 24 minutes call overseas ?!? It’s a literal robbery! I am a client since 2002, you never lower my fees when new, better plans are available and now this? I am done! This is disgusting!

  • j_msauer
    Demonika (@j_msauer) reported

    @pnwkate @TELUS @TELUSsupport First world problems (24 hours)

  • DixonMadeUrkel
    (@DixonMadeUrkel) reported

    A nightmare of an experience with @TELUS by far the ABSOLUTE worst company in this country for cell phone service. Rogers could have another outage for all I care before I give another dime to such an embarrassment of a company,

  • jmollan
    Joel Mollan (@jmollan) reported

    @RedDeerAdvocate It’s bad in Westlake! Residents can hear the recipient, but the recipient cannot hear the resident. Telus advised Westlake & West Park are noted problem areas. From Heritage Ranch to Gary Harris and Taylor Drive to Highway 2, is basically a dead zone. No calls and no data.

  • ADionne1969
    Andre Dionne (@ADionne1969) reported

    I was with @TELUS before switching. They may not have that great of coverage. But at least I not had issue connecting & hot spotting for hrs. Hell I was able to play a online game & still not exceed my data usage.

  • longtimetohere
    Nik Is So Tired (@longtimetohere) reported

    @CalamityJayne4 @TheJenRollins I think Telus might be the only option here? My sis has it and it's pretty garbage-y too. Definitely not any better than satellite. But maybe there are other options?