Vidéotron Outage Report in Bois-des-Filion, Laval, Quebec

Problems in the last 24 hours in Bois-des-Filion, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bois-des-Filion, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bois-des-Filion, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	7 days ago
Montréal	Internet	10 days ago
Montréal	Total Blackout	10 days ago
Montréal	Total Blackout	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Bois-des-Filion, Quebec

Latest outage, problems and issue reports in Bois-des-Filion and nearby locations:

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 4 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Badr S. Masri (@badrmasri) reported 7 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  m@rie (@mtn_carnet) reported 8 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Issa Sissoko (@IssaCheckmate) reported 13 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  SalaUddin (@salauddinshah99) reported 15 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  khai (@sumtimw0ng) reported 16 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Elephant Stone (@ElephantStoneHQ) reported 22 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Issa Sissoko (@IssaCheckmate) reported 24 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 25 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Issa Sissoko (@IssaCheckmate) reported 26 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 29 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  sbg4evr (@sbg4evr) reported 30 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Kathy M (@kathym425) reported 41 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Issa Sissoko (@IssaCheckmate) reported 44 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Sean Lloyd (@SeanLloyd93) reported 45 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Issa Sissoko (@IssaCheckmate) reported 52 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 59 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrewemanuel (@the_bluebottle) reported 5 minutes ago

  @Videotron any idea how long the internet outage in West Island (Montreal) will last for?

• 
  Jodi DiBartolomeo (@velma8899) reported 6 minutes ago

  @Videotron Yet another/continuing issues with the whole system freezing. What is going on now?

• 
  pluto🗯 (@bloom9yu) reported 7 minutes ago

  @startreaments videotron :’( it’s not supposed to be a bad one but it’s always crashing when it gets cloudy for some reason ..

• 
  SAM 🇨🇦🇮🇪 (@iamsamsam72) reported 7 minutes ago

  @sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...

• 
  B (@benniboya_) reported 11 minutes ago

  @Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.

• 
  B (@benniboya_) reported 12 minutes ago

  @malikilam_ @the_bluebottle @Videotron That sucks, means it’s probably an actual outage. Who knows when it’ll be back.

• 
  François Caron 🇨🇦 (💉x4) (@Milnoc) reported 12 minutes ago

  Hey @fanCRTCProfling, do you remember when my phone picked up a US cell signal while I was in Brockville last month? I just got the bill from @videotron. No extra charges. Will see what happens next month.

• 
  Ali Soltani (@Aliiii25561585) reported 15 minutes ago

  @Videotron Sainte-Julie still no service.

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

• 
  Ez Money (@EzMoney53304555) reported 17 minutes ago

  @xQc @xQc is Videotron your ISP? my internet was down also for a while, it will be fine tomorrow.