Vidéotron Outage Report in Bois-des-Filion, Laval, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Bois-des-Filion, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bois-des-Filion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (10%)
-
TV (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (1%)
Live Outage Map Near Bois-des-Filion, Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Saint-Jérôme, Dollard-Des Ormeaux, Terrebonne, Mont-Royal, Sainte-Thérèse and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Bois-des-Filion, Québec
Latest outage, problems and issue reports in Bois-des-Filion and nearby locations:
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
-
Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
-
summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Jen Gibson
(@jgtwee) reported
@Videotron are you experiencing a service disruption in Westmount this am? No phone, no internet and long chat wait.
-
Mr Frostback
(@singram) reported
@jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.
-
Commissioner Miner
(@fanCRTCProfling) reported
@jus_bou @CTV @Videotron so in firefox, go to tools menu, then select options, then select Privacy, then enable 3rd party cookies. That should fix it. If not, then u will have to start looking at an script/ad blockers.
-
Steven
(@clogicca) reported
@MobileSyrup I accuse Bell of being **** scumbags by Not allowing login to their crappy apps for Videotron customers .. @CRTCeng
-
Habzilla
(@Habzilla2) reported
@jacktodd46 As much as I hated Bell (mainly due to their dishonest business practices and poor customer service) I switched back to them 4 years after going through issues with Videotron. I must admit that I don't regret it, the product is almost flawless. We need more provider options.
-
Salpi M
(@SalpiMak) reported
@Videotron What a joke! The guy just called to say that he can’t do anything for me. WOW! GREAT 👍 fantastic customer service @Videotron. I’ve had it with your bullshit!
-
Michael
(@weekendrageguy) reported
@Videotron your internet service sucks so bad....800sq foot condo and cant get signal in my bed room..... do better
-
Diego Henao
(@diego_henao) reported
@_shiiyaaa @fizz_ca @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐
-
theirishking
(@theirishking) reported
@2Lt @CTVNews 5G Canada Service Providers. There are currently four 5G wireless providers in Canada: Rogers Wireless, Bell Mobility, Telus Mobility and Videotron. A fifth carrier, Sasktel, is launching a 5G network later in 2021.
-
Aran - Commisions are open
(@aranbeik) reported
@Videotron what’s going on with the wifi again? It’s not working….(again)