Vidéotron Outage Report in Bois-des-Filion, Laval, Quebec

Problems in the last 24 hours in Bois-des-Filion, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bois-des-Filion, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Bois-des-Filion, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	6 hours ago
Montréal	Wi-fi	5 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Bois-des-Filion, Quebec

Latest outage, problems and issue reports in Bois-des-Filion and nearby locations:

• 
  Badr S. Masri (@badrmasri) reported 2 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 5 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  SalaUddin (@salauddinshah99) reported 6 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Issa Sissoko (@IssaCheckmate) reported 7 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  sbg4evr (@sbg4evr) reported 8 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 8 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 8 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  m@rie (@mtn_carnet) reported 9 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Elephant Stone (@ElephantStoneHQ) reported 11 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 20 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Issa Sissoko (@IssaCheckmate) reported 22 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Sean Lloyd (@SeanLloyd93) reported 27 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 43 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Issa Sissoko (@IssaCheckmate) reported 45 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 48 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  khai (@sumtimw0ng) reported 53 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Kathy M (@kathym425) reported 58 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robyn (@nyborhtims) reported 5 minutes ago

  @cetsell @Videotron Videotron had wide-spread issues between 12pm - 3pm or so today, but it should be okay now

• 
  ㋛ (@saddemoiselle) reported 6 minutes ago

  FIX YOUR ******* INTERNET @Videotron

• 
  KlaSSiK (@oKlaSSiK) reported 9 minutes ago

  @GStas91 @Videotron Use the DNS fix for now

• 
  Massimo (@TheBoyishWonder) reported 10 minutes ago

  I want to be with a woman who goes down longer than Videotron's Internet service.

• 
  eller // a.lucidi (@ellerByAnAlder) reported 11 minutes ago

  Commiserating with last yr's quebecois techbros over being unable to configure DNS/DHCP with their Helix Videotron router/modems today... All I want to do is change my DNS network so when outages like the one today happen, I can just hop over to a different one

• 
  sweet n saverie (@sweetnsaverie) reported 16 minutes ago

  Omg Bell and videotron being down for 2hrs in QC caused a total meltdown at the office. Anti capitalist movement continues

• 
  Carolina Crespo (@caROL_yOp) reported 20 minutes ago

  @TheRhino36 @Videotron Well, it’s not 2 hours without service, it’s 2 hours I couldn’t work. That’s more than 1 cent.

• 
  ku (@l0gicku) reported 21 minutes ago

  Today one of the major Internet providers in Quebec (Videotron) had a DNS outage, so a bunch of my class Zoomed in from their phones. Prof said we were going to have a short test as planned, but we could dip after because data is expensive. That's class-conscious pedagogy! #UQAM

• 
  Лев Антонович (@youngcicero_) reported 22 minutes ago

  @ElephantStoneHQ @Videotron not working as well in downtown montreal

• 
  Massimo (@TheBoyishWonder) reported 23 minutes ago

  I want to be with a woman who can go down longer than Videotron's Internet service.