Vidéotron Outage Report in Bois-des-Filion, Laval, Quebec

Problems in the last 24 hours in Bois-des-Filion, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bois-des-Filion, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Bois-des-Filion, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	22 hours ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Bois-des-Filion, Quebec

Latest outage, problems and issue reports in Bois-des-Filion and nearby locations:

• 
  Beth W (@bunnyette) reported 2 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 3 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Jaaaaaayyyyy (@zerojay) reported 7 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Jaaaaaayyyyy (@zerojay) reported 10 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 15 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 17 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 18 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 22 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 25 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Kristian Gravenor (@CoolopolisMTL) reported 38 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Sean Lloyd (@SeanLloyd93) reported 39 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 47 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 48 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Jaaaaaayyyyy (@zerojay) reported 50 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 50 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Beth W (@bunnyette) reported 50 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 53 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Issa Sissoko (@IssaCheckmate) reported 56 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Richard E Flanagan (@phosfiend) reported 59 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TerreSeche (@nostrand27) reported 7 minutes ago

  @StuCowan1 Changing DNS settings on your Videotron router will not only fix your issue but help with loading websites a little bit faster.

• 
  Zoe Layla (@oscarbilde) reported 8 minutes ago

  literally why is fizz AND videotron wifi down in like. All of Montréal????

• 
  Option OG (@OptionGod420) reported 10 minutes ago

  @C9Aim @Videotron if your boss doesn’t understand, you prob work at a **** company. #videotronsucks

• 
  Alexander (@Alexand90873019) reported 10 minutes ago

  @mirxzh @Videotron The exact same thing happened to me. Absolute garbage

• 
  Justin Leblanc (@JLB420) reported 12 minutes ago

  A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage

• 
  Beerhaze (@Beerhaze) reported 13 minutes ago

  Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.

• 
  Fayyzer🇨🇦 (@FayyzerGOD) reported 19 minutes ago

  **** videotron😤😤😤

• 
  John Xydous (@johnxydous) reported 19 minutes ago

  @CommentsMia @Videotron Mind your business maybe... wtf

• 
  Mo (@MohithHassan) reported 20 minutes ago

  @VinceDascoli @Videotron Now it's down all across the board... Fun times.

• 
  sam (@txorontxo) reported 20 minutes ago

  @Videotron Aw cute, can you please get your line back on so i can cancel my subscription 🥰