Vidéotron

Vidéotron Outage Report in Bois-des-Filion, Laval, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Bois-des-Filion, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bois-des-Filion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Bois-des-Filion, Laval, Québec 11/27/2025 18:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bois-des-Filion, Laval, Québec

The most recent Vidéotron outage reports came from the following cities: Laval, Montréal, Dollard-Des Ormeaux, Terrebonne, Mont-Royal, Sainte-Thérèse, Longueuil, Boisbriand, Saint-Jérôme and Blainville.

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City Problem Type Report Time
CanadaLaval Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

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Vidéotron Issues Reports Near Bois-des-Filion, Québec

Latest outage, problems and issue reports in Bois-des-Filion and nearby locations:

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • conicoletti courtney (@conicoletti) reported from Deux-Montagnes, Québec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hypercubedan hypercubedan (@hypercubedan) reported

    @Videotron @Videotron #helix #videotron your call center numbers are not working either. Getting an all circuits busy message.

  • CdavechaDavid Dave🇨🇦 (@CdavechaDavid) reported

    You know it’s one of those days when you want to watch tv because your government instituted a curfew for all its mistakes and then @Videotron shuts down! TABARNAC!

  • ArtofSekhmet Steben.Illustration (@ArtofSekhmet) reported

    @GopBelieveme @Videotron Same problem since the curfew alert

  • Nicolas07521469 Nicolas Duval (@Nicolas07521469) reported

    @Videotron How long should it take to get service back ???

  • marcan88 Marcan⚽️ (@marcan88) reported

    1h45 pour ramener le service Videotron. Clock is ticking ! #Infoman #ByeBye

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @THEBEAMbox @Videotron @Do8qThi i did but infuriating i have to. new years eve , couvre feu and now no frigging TV...piece of **** company.

  • SandraMMian1 Sandra M Mian (@SandraMMian1) reported

    @Darth_Jay @Videotron It was not the curfew alert the problem; it is HELIX and Videotron. Put the blame on the right people, please.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron @Do8qThi DO YOU HAVE AN ENGLISH MESSAGE TOO?!!! I AM FURIOUS. NO MESSAGE TO ENGLISH CUSTOMERS. WTF IS GOING ON WITH MY HELIX

  • Sweetener753 Sweetener753 (@Sweetener753) reported

    @Videotron Fix your sh*t!

  • Moe85020226 Moe (@Moe85020226) reported

    @Videotron WTF!!!!!Its called fault tolerence and redunduncy and been there forever!!! Crappy service!