Vidéotron Outage Report in Bois-des-Filion, Laval, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Bois-des-Filion, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bois-des-Filion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bois-des-Filion, Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Terrebonne, Laval, Mont-Royal, Sainte-Thérèse, Longueuil, Boisbriand, Saint-Jérôme and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Dollard-Des Ormeaux |
Internet | |
| Dollard-Des Ormeaux |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Bois-des-Filion, Québec
Latest outage, problems and issue reports in Bois-des-Filion and nearby locations:
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Andre
(@aROC_1) reported
@Videotron @Shadow_n_mind Same problem here. Guide says Jeopardy but Global feed is overriding. As it did last night. @Videotron
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🇨🇦 Brynn A 🇵🇭
(@BillyCA82) reported
@Videotron is there something wrong with channel 791 MLB network? We've just had a black screen on there all day...
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B
(@benniboya_) reported
@malikilam_ @the_bluebottle @Videotron That sucks, means it’s probably an actual outage. Who knows when it’ll be back.
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Creighton Lapensie
(@lapensie) reported
The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!
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dream2023
(@dream20232) reported
@Videotron @videotron are you aware of what is going in iran . all mobile operators in canada have provided free calls service for calls to iran as the intetnet is cutt off . you know all operators in canada exept videotron . i have called made complain and until now no news from your side
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chαneℓ☽
(@chanelchahine) reported
@Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.
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Laurent
(@Shadow_Hy) reported
@Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?
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☽ муα мσση ☾
(@myamoonbaby) reported
@fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.
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Commissioner Miner
(@fanCRTCProfling) reported
@jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2
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eddy g 🍁
(@eddygeeeeeee) reported
At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron