Vidéotron outages and service status in Châteauguay, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Châteauguay, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 8, 5:20 PM EDT.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Châteauguay, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Constant, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Saint-Constant	Internet	2 days ago
Saint-Constant	Internet	23 days ago
Saint-Constant	Internet	23 days ago
Mercier	Internet	24 days ago
Dollard-Des Ormeaux	TV	1 month ago
Pointe-Claire	Internet	1 month ago

Nearby cities with recent reports

Saint-Constant

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Joseph Valenti (@BrokrBindr) reported 5 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
Tom (@dirtydinarzo) reported 8 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
lagarto malo 🦎 (@lagarto_malo) reported 9 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
mohan eappen (@mohaneappen) reported 14 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
KitEdotca (@KittEdotca) reported 24 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Katelyn Thomas (@katelynvthomas) reported 27 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 35 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Brommelier (@jonjerkone) reported 39 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Priesh Mistry (@TheMistryUK) reported 49 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Averwing Entertainment (@AverwingTTV) reported 49 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 56 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 57 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
summer the fighter (@SummerrWoodss) reported 58 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Fluxtrot (@fluxtrot) reported 10 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Avanos 🇨🇦⚜️ (@Avanosss) reported 11 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Samuel Miller (@Hephaestus7) reported 14 minutes ago
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
John Meloche (@johnmeloche) reported 17 minutes ago
@Videotron you guys having issues?
Anne DeBlois (@annedeblois) reported 18 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Mario Legendre (@marioleg25) reported 19 minutes ago
@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 22 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 32 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 36 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 37 minutes ago
Two straight days @Videotron internet is down. Clown service.