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Vidéotron

Vidéotron Outage Report in Châteauguay, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Châteauguay, Montérégie, Québec 09/24/2023 16:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • Internet 66.60%

    Internet

  • Wi-fi 11.95%

    Wi-fi

  • Total Blackout 8.65%

    Total Blackout

  • TV 5.54%

    TV

  • Phone 4.03%

    Phone

  • E-mail 3.23%

    E-mail

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Deux-Montagnes, Pointe-Claire, Laval, Longueuil, LaSalle, Dorval, Mercier, Saint-Constant, Kirkland and Candiac.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ppanagopoulos11 Peter 🇬🇷 (@ppanagopoulos11) reported

    @DMoneyMTL Xbox is good **** too, just always been a PS guy plus I have the switch too. 3 consoles isn’t needed haha. Was hoping to watch college football but videotron and legault had other plans

  • Frosty0o Mary T - (@Frosty0o) reported

    @Videotron Their stupid alert screwed everything up….as if anyone who is out at 10 pm is even near a gd television….wrong audience Legault….

  • _sggxo shamylah.💋 (@_sggxo) reported

    @Videotron It’s not working!!!!

  • Deanna30020501 Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

  • unicorna_shawn Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported

    @NorthenResister Videotron sucks rocks. The alert came after 6pm

  • kamitsis_leon Leon Kamitsis (@kamitsis_leon) reported

    @Videotron It's not working 😢

  • GoODxOodS GoODxOodS (@GoODxOodS) reported

    @Videotron NO WE DON’T UNDERSTAND WHY ITS ONLY HAPPENING TO VIDEOTRON CUSTOMERS. WHEN YOU KNOW THE PROBLEM YOU CAN RESOLVE OTHERWISE YOU’RE JUST BULLSHITTING EVERYBODY. ITS NOT THE END OF THE WORLD BUT IT SURE SHOWS HOW SERIOUS YOU GUY’S ARE.

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron So much for Friends the reunion on CTV… How about compensating all of your customers for the LACK of support…

  • CourageDR TuSpock Shakur (@CourageDR) reported

    @Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move

  • moeman61 🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻 (@moeman61) reported

    @Videotron Not working.