Vidéotron

Vidéotron Outage Report in Châteauguay, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Châteauguay, Montérégie, Québec 03/11/2026 15:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Châteauguay, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Pointe-Claire, Longueuil, Laval and LaSalle.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal E-mail
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaDollard-Des Ormeaux TV
CanadaMontréal Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

  • blahovici Sean Blahovici (@blahovici) reported

    @NotionStatus Notion is down here in Montreal, both on Wifi (Videotron) & 4g/LTE (Fizz)

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @Videotron hey, is there an outage in Montreal right now?

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @fmesny @Videotron Nothing on my end. Still down.

  • trap514mtl ✰🅣🅡🅐🅟✰ (@trap514mtl) reported

    @KunjTV @METZY_B @Videotron Actually BELL MTS my bad... Which MTS operates under the bell umbrella but it's their territory if that makes sense

  • Angelleena Pascale (@Angelleena) reported

    @CTVMontreal You know there is a problem when you can't sign in to the CTV website with @videotron but only with a bell media account. This is not fair and I still pay for cable where CTV is with @Videotron. Everyone should have access in Canada to the CTV website.

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron your internet service is down again. We were doing work catch-up from the hours we missed for a four hour block today. WTF?

  • piantagrano piantagrano (@piantagrano) reported

    @AKOvO47 @Videotron I called @videotron and they told me there is an outage in outremont area, not sure how large or how many people it affects. I havent had wifi since 2:30pm

  • HilaryMillinery Hilary's Millinery (@HilaryMillinery) reported

    I have been a customer with @virginmedia since #videotron days and I'm done with your **** customer service. Picking and choosing who you want to respond to.

  • DrDevil87 DrDevil87 (@DrDevil87) reported

    @Silversnack @MarcPDumont @Videotron Same. My damn app on my phone / computer is ahead of the feed on my tv. Ridiculous.