Vidéotron

Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Québec

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The latest reports from users having issues in Dollard-Des Ormeaux come from postal codes H9G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dollard-Des Ormeaux, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dollard-Des Ormeaux, Montréal, Québec 03/22/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dollard-Des Ormeaux, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Châteauguay, Dollard-Des Ormeaux, Kirkland, Vaudreuil-Dorion, Pointe-Claire, Boisbriand and Blainville.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaLaval Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

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Vidéotron Issues Reports Near Dollard-Des Ormeaux, Québec

Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • KittEdotca KitEdotca (@KittEdotca) reported from Westmount, Québec

    @Videotron so, erm, you’re internet is down?

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CakeBunnyNSFW CakeBunnyNSFW 🆖🔞🏳️‍🌈 (HIATUS) (@CakeBunnyNSFW) reported

    @ZackTaylorFA @PandasAndVidya oh def not lol, these video trons basically replaced the blockbusters here ... maybe its just a canadian thing? videotron movie / game stores are also owned by the videotron cable service, which i think is also canadian exclusive

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron is there an outage in montreal ????

  • NuPays NuPays (@NuPays) reported

    @Videotron internet is down in Dollard des Ormeaux?

  • paulinef136 pauline fulham🇨🇦❄️🇨🇮 🏳️‍🌈 (@paulinef136) reported from Georgina, Ontario

    @youngster1015 @TekSavvyBuzz @CandTRC Tellus doesn’t do cable a never even heard of videotron.

  • alaa_dekhili Alaa Dekhili (@alaa_dekhili) reported

    @Videotron Internet is down in Pierrefonds, Montreal

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron internet and tv not working in Montreal Dollard des ormeaux. Do you know if there’s an outage?

  • REZAALIHarsini REZAALI HARSINI (@REZAALIHarsini) reported

    @Videotron my internet has been down for 30 minutes. Is there something wrong with the servers?

  • WSpy Rory (@WSpy) reported

    @DJLandSa @Videotron Got through. There is indeed an outage in some parts of the west Island. Estimated time to fix is 4hrs they said

  • febs40 heidi (@febs40) reported

    @Videotron is the internet down?

  • jackxred Jack (@jackxred) reported

    @Videotron any update on the outage in pierrefonds?