Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dollard-Des Ormeaux, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Dollard-Des Ormeaux, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Dorval, Laval, Pierrefonds, Châteauguay, Dollard-Des Ormeaux, Mont-Royal, Sainte-Thérèse and Boisbriand.
| City | Problem Type | Report Time |
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 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
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Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Dollard-Des Ormeaux, Québec
Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Marc La Fontaine
(@mac_lafon) reported
from
Vaudreuil-Dorion, Québec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
@jus_bou @CTV @Videotron so in firefox, go to tools menu, then select options, then select Privacy, then enable 3rd party cookies. That should fix it. If not, then u will have to start looking at an script/ad blockers.
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theirishking
(@theirishking) reported
@2Lt @CTVNews 5G Canada Service Providers. There are currently four 5G wireless providers in Canada: Rogers Wireless, Bell Mobility, Telus Mobility and Videotron. A fifth carrier, Sasktel, is launching a 5G network later in 2021.
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Corinne
(@Corinne_Mtl) reported
@Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!
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Diego Henao
(@diego_henao) reported
@fizz_ca @Videotron hi, there is a home internet outage in the building where I’m living since 1 hour ago. Postal code is J4K 1A3. Can you please check it out A.S.A.P?
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I hate the team that I love
(@Vince_Effin_G) reported
@jacktodd46 I switched from Bell to videotron but after two years I was basically left with no choice and had to switch back. Videotron customer service is ok but I'd rather not have to be on a first name basis with them from calling every week
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Commissioner Miner
(@fanCRTCProfling) reported
@jus_bou @CTV @Videotron Bells sites are the worst ever in all ways possible.
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Salpi M
(@SalpiMak) reported
2/2 being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron
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Salpi M
(@SalpiMak) reported
being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron
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gansey
(@ganseybois) reported
@Videotron Hi, is there a service disruption in Laval?
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Diego Henao
(@diego_henao) reported
@_shiiyaaa @fizz_ca @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐