Vidéotron

Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Québec

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The latest reports from users having issues in Dollard-Des Ormeaux come from postal codes H9B.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Dollard-Des Ormeaux, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Dollard-Des Ormeaux, Montréal, Québec 12/20/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dollard-Des Ormeaux, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Pierrefonds, Vaudreuil-Dorion, Châteauguay, Dollard-Des Ormeaux, Dorval, Mont-Royal, Sainte-Thérèse, Boisbriand and Lachine.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Dollard-Des Ormeaux, Québec

Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens Horrible. Videotron may be owned by PKP but I have to say, they're not as bad as Bell, Rogers etc... (knock on wood)

  • SicilianoChrist ChristianoSiciliano (@SicilianoChrist) reported

    @Videotron internet goes down in middle of the workday and when trying to call Videotron technical support line is busy.... What kind of support is that?

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

  • CarrieS17 Carrie S (@CarrieS17) reported

    @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

  • WorldTradeCa WorldTrade Canada (@WorldTradeCa) reported

    Why has @videotron been so freaking slow over the last several months. It's ridiculous today.

  • mattCH_ Matt Campbell (@mattCH_) reported

    @Videotron is there a service outtage or some sort of issue with your network? This week the service has been very slow and now it's just not working :/

  • tareq514 Tareq (@tareq514) reported

    @ArponBasu Videotron customer as of today

  • MerlinusMyrddin 𝔐𝔶𝔯𝔡𝔡𝔦𝔫 𝔐𝔢𝔯𝔩𝔦𝔫𝔲𝔰 (@MerlinusMyrddin) reported

    @OdyseeTeam Hi Odysee team. There's a major problem in Quebec region of Canada, we can't acces Odysee by many internet providers. I'm with @Videotron and no browser but Tor can access. Can you see what is the cause? Asking for thousands of people on my FB page.

  • mstfacmly مصطفى/mstfa (they/them) (@mstfacmly) reported

    I guess I'll be needing to change internet providers 💔 @TekSavvyBuzz is limited on the Videotron network to 100Mbps, and I need to up my download speeds for work