Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Montréal-Ouest, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 30, 3:36 AM EDT.

Internet (72%)
Wi-fi (17%)
Total Blackout (6%)
TV (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Montréal-Ouest	Baseline
May 29, 2:40 PM EDT	0	0	0
May 29, 3:00 PM EDT	0	0	0
May 29, 3:20 PM EDT	0	0	0
May 29, 3:40 PM EDT	0	0	0
May 29, 4:00 PM EDT	0	0	0
May 29, 4:20 PM EDT	0	0	0
May 29, 4:40 PM EDT	0	0	0
May 29, 5:00 PM EDT	0	0	0
May 29, 5:20 PM EDT	0	0	0
May 29, 5:40 PM EDT	0	0	0
May 29, 6:00 PM EDT	0	0	0
May 29, 6:20 PM EDT	0	0	0
May 29, 6:40 PM EDT	0	0	0
May 29, 7:00 PM EDT	0	0	0
May 29, 7:20 PM EDT	0	0	0
May 29, 7:40 PM EDT	0	0	0
May 29, 8:00 PM EDT	0	0	0
May 29, 8:20 PM EDT	0	0	0
May 29, 8:40 PM EDT	0	0	0
May 29, 9:00 PM EDT	0	0	0
May 29, 9:20 PM EDT	0	0	0
May 29, 9:40 PM EDT	0	0	0
May 29, 10:00 PM EDT	0	0	0
May 29, 10:20 PM EDT	0	0	0
May 29, 10:40 PM EDT	0	0	0
May 29, 11:00 PM EDT	0	0	0
May 29, 11:20 PM EDT	0	0	0
May 29, 11:40 PM EDT	0	0	0
May 30, 12:00 AM EDT	0	0	0
May 30, 12:20 AM EDT	0	0	0
May 30, 12:40 AM EDT	0	0	0
May 30, 1:00 AM EDT	0	0	0
May 30, 1:20 AM EDT	0	0	0
May 30, 1:40 AM EDT	0	0	0
May 30, 2:00 AM EDT	0	0	0
May 30, 2:20 AM EDT	0	0	0
May 30, 2:40 AM EDT	0	0	0
May 30, 3:00 AM EDT	0	0	0
May 30, 3:20 AM EDT	0	0	0
May 30, 3:40 AM EDT	0	0	0
May 30, 4:00 AM EDT	0	0	0
May 30, 4:20 AM EDT	0	0	0
May 30, 4:40 AM EDT	0	0	0
May 30, 5:00 AM EDT	0	0	0
May 30, 5:20 AM EDT	0	0	0
May 30, 5:40 AM EDT	0	0	0
May 30, 6:00 AM EDT	0	0	0
May 30, 6:20 AM EDT	0	0	0
May 30, 6:40 AM EDT	0	0	0
May 30, 7:00 AM EDT	0	0	0
May 30, 7:20 AM EDT	0	0	0
May 30, 7:40 AM EDT	0	0	0
May 30, 8:00 AM EDT	0	0	0
May 30, 8:20 AM EDT	0	0	0
May 30, 8:40 AM EDT	0	0	0
May 30, 9:00 AM EDT	0	0	0
May 30, 9:20 AM EDT	0	0	0
May 30, 9:40 AM EDT	0	0	0
May 30, 10:00 AM EDT	0	0	0
May 30, 10:20 AM EDT	0	0	0
May 30, 10:40 AM EDT	0	0	0
May 30, 11:00 AM EDT	0	0	0
May 30, 11:20 AM EDT	0	0	0
May 30, 11:40 AM EDT	0	0	0
May 30, 12:00 PM EDT	0	0	0
May 30, 12:20 PM EDT	0	0	0
May 30, 12:40 PM EDT	0	0	0
May 30, 1:00 PM EDT	0	0	0
May 30, 1:20 PM EDT	0	0	0
May 30, 1:40 PM EDT	0	0	0
May 30, 2:00 PM EDT	0	0	0
May 30, 2:20 PM EDT	0	0	0
May 30, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	11 hours ago
Montréal	Internet	17 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	10 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Montréal

3 recent signals

11 hours ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

martin lutteral 🇨🇦 (@mlutteral) reported 32 seconds ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Cee (@CeeFor) reported 9 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
jyseerys (@jayseereyes) reported 10 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Beth W (@bunnyette) reported 11 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Felipe PJ (@fjvost) reported 20 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Elephant Stone (@ElephantStoneHQ) reported 27 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Amanda (@wild_one1998) reported 29 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
lagarto malo 🦎 (@lagarto_malo) reported 33 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 41 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Kristian Gravenor (@CoolopolisMTL) reported 41 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Beth W (@bunnyette) reported 42 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Averwing Entertainment (@AverwingTTV) reported 43 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Ahsan. (@Iqballer69) reported 46 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Dan Carnelly (@dancarnelly) reported 49 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Jaaaaaayyyyy (@zerojay) reported 53 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
m@rie (@mtn_carnet) reported 53 minutes ago from Montréal, Quebec
@Videotron Service internet.
M▼RKDIEZ (@markdiez514) reported 54 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Jaaaaaayyyyy (@zerojay) reported 54 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Levi Gratton (@LeviGratton) reported 2 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?
Emanuel Farias (@emanuel_farias9) reported 8 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 8 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
James Somaeck (@somaeck) reported 9 minutes ago
To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9
Francis Taquin (@FrancisTaquin1) reported 12 minutes ago
" Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 15 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 15 minutes ago
Two straight days @Videotron internet is down. Clown service.
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 15 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec
irønic (@mortendedans) reported 17 minutes ago
@shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH
TekSavvy Assistance (@TekSavvyCSR) reported 17 minutes ago
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL