Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Montréal-Ouest	Baseline
Apr 8, 8:00 AM EDT	0	0	0
Apr 8, 8:20 AM EDT	0	0	0
Apr 8, 8:40 AM EDT	0	0	0
Apr 8, 9:00 AM EDT	0	0	0
Apr 8, 9:20 AM EDT	0	0	0
Apr 8, 9:40 AM EDT	0	0	0
Apr 8, 10:00 AM EDT	0	0	0
Apr 8, 10:20 AM EDT	0	0	0
Apr 8, 10:40 AM EDT	0	0	0
Apr 8, 11:00 AM EDT	0	0	0
Apr 8, 11:20 AM EDT	0	0	0
Apr 8, 11:40 AM EDT	0	0	0
Apr 8, 12:00 PM EDT	0	0	0
Apr 8, 12:20 PM EDT	0	0	0
Apr 8, 12:40 PM EDT	0	0	0
Apr 8, 1:00 PM EDT	0	0	0
Apr 8, 1:20 PM EDT	0	0	0
Apr 8, 1:40 PM EDT	0	0	0
Apr 8, 2:00 PM EDT	0	0	0
Apr 8, 2:20 PM EDT	0	0	0
Apr 8, 2:40 PM EDT	0	0	0
Apr 8, 3:00 PM EDT	0	0	0
Apr 8, 3:20 PM EDT	0	0	0
Apr 8, 3:40 PM EDT	0	0	0
Apr 8, 4:00 PM EDT	0	0	0
Apr 8, 4:20 PM EDT	0	0	0
Apr 8, 4:40 PM EDT	0	0	0
Apr 8, 5:00 PM EDT	0	0	0
Apr 8, 5:20 PM EDT	0	0	0
Apr 8, 5:40 PM EDT	0	0	0
Apr 8, 6:00 PM EDT	0	0	0
Apr 8, 6:20 PM EDT	0	0	0
Apr 8, 6:40 PM EDT	0	0	0
Apr 8, 7:00 PM EDT	0	0	0
Apr 8, 7:20 PM EDT	0	0	0
Apr 8, 7:40 PM EDT	0	0	0
Apr 8, 8:00 PM EDT	0	0	0
Apr 8, 8:20 PM EDT	0	0	0
Apr 8, 8:40 PM EDT	0	0	0
Apr 8, 9:00 PM EDT	0	0	0
Apr 8, 9:20 PM EDT	0	0	0
Apr 8, 9:40 PM EDT	0	0	0
Apr 8, 10:00 PM EDT	0	0	0
Apr 8, 10:20 PM EDT	0	0	0
Apr 8, 10:40 PM EDT	0	0	0
Apr 8, 11:00 PM EDT	0	0	0
Apr 8, 11:20 PM EDT	0	0	0
Apr 8, 11:40 PM EDT	0	0	0
Apr 9, 12:00 AM EDT	0	0	0
Apr 9, 12:20 AM EDT	0	0	0
Apr 9, 12:40 AM EDT	0	0	0
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Constant, Montréal, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Saint-Constant	Internet	15 hours ago
Montréal	Internet	5 days ago
Montréal	Internet	6 days ago
Montréal	Wi-fi	11 days ago
Montréal	Internet	13 days ago
Montréal	Total Blackout	14 days ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

KitEdotca (@KittEdotca) reported 3 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Jaaaaaayyyyy (@zerojay) reported 5 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Brommelier (@jonjerkone) reported 14 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Beth W (@bunnyette) reported 17 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Jaaaaaayyyyy (@zerojay) reported 19 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Beth W (@bunnyette) reported 21 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Juliana C 🏳️‍🌈 (@juycer) reported 23 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
Richard E Flanagan (@phosfiend) reported 28 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Kristian Gravenor (@CoolopolisMTL) reported 32 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
martin lutteral 🇨🇦 (@mlutteral) reported 35 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 40 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
martin lutteral 🇨🇦 (@mlutteral) reported 45 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
HowYouDrouin92 (@HowYouDrouin92) reported 49 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
mohan eappen (@mohaneappen) reported 50 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
HowYouDrouin92 (@HowYouDrouin92) reported 50 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
DARRELL (@darealityy) reported 50 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!
martin lutteral 🇨🇦 (@mlutteral) reported 53 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Jaaaaaayyyyy (@zerojay) reported 58 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Christina Small (@LadyAinya) reported 2 minutes ago
@Videotron Is K4K 1G7 still down? We have been away while the power was out, but now we have no internet.
sultanese (@sxltanese) reported 2 minutes ago
@Videotron Hello I haven’t regained my service
jerr (@xAzentium) reported 7 minutes ago
@Bell_Support Can yall do something my moms been without internet and she has 3 kids under 14 since 10am yesterday do something or we are going with @Videotron the best internet company recommended that cares about customers and I suggest others as well!!! If they can’t fix this nonsense
Nancy Vaudry (@devilrose21) reported 8 minutes ago
@Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.
Stephanie Vicente (@StephyVicente) reported 14 minutes ago
@Videotron No service here in J9A still
Bikeview.ca (@bikeviewca) reported 15 minutes ago
Is @Videotron cell data still down? In-laws without power and without phone data
Paul Marriott, PhD. (@pmarriott) reported 16 minutes ago
@pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.
Vixprd (@vixprd) reported 17 minutes ago
@Videotron Internet is still down for me in J9J - can you help me validate if it’s due to the storm?
Joe Dan Tony (the road to 666k likes) (@slowhnds) reported 19 minutes ago
@MattBosty I'm on videotron and I fixed it by temporarily roaming onto a partner network and using that one instead
Stephanie Vicente (@StephyVicente) reported 22 minutes ago
@Videotron when will service be restored in my area? J9A