Vidéotron Outage Report in Montréal-Ouest, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal-Ouest, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Montréal-Ouest, Québec
The most recent Vidéotron outage reports came from the following cities: Boisbriand, Montréal, La Prairie, Longueuil, Laval, Brossard, LaSalle, Mercier and Dorval.
| City | Problem Type | Report Time |
|---|---|---|
 Boisbriand |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Phone | |
| La Prairie |
Internet | |
| Montréal |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Montréal-Ouest, Québec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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☽ муα мσση ☾
(@myamoonbaby) reported
@fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.
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FloKzy 🇨🇦
(@FloKzySLay) reported
Videotron is so dog **** wtf.
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Jodi DiBartolomeo
(@velma8899) reported
@Videotron Yet another/continuing issues with the whole system freezing. What is going on now?
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Michelle Franklin | Author | Game Writer 🖤🤍💜
(@MrsDenAsaan) reported
@Chr1sTRoll @Bell_Support May I recommend Videotron instead? Bell is notoriously terrible here, and I've had very few issues with the other.
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ClearChannel
(@channel_clear) reported
@VideotronDiv Your ZyXEL routers are very bad, not user friendly at all. Very difficult to change the domain name & password. What's worse, in WiFi the name is Videotron & people can see your cable going into the house so it's not difficult to see who is using your services.
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SMHKMN
(@smhkmn) reported
People have been asking @Videotron for eSim support for many years and they didn’t act. The loss of customers they are going to experience in the coming weeks is 100% due to their lack of ability to plan ahead. One iPhone 14 means I need to move my whole family. Sucks.
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Kaotic 🇨🇦🍁
(@Kaotic_Shadow) reported
@Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃
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François Caron 🇨🇦 (💉x4)
(@Milnoc) reported
Hey @fanCRTCProfling, do you remember when my phone picked up a US cell signal while I was in Brockville last month? I just got the bill from @videotron. No extra charges. Will see what happens next month.
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Romanov for norris
(@Miko71495315) reported
@cfmontreal @Videotron Who?? Everyone is ****!!!!
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SAM 🇨🇦🇮🇪
(@iamsamsam72) reported
@sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...