Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 26, 1:40 PM EDT.

Internet (70%)
Wi-fi (15%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 27, 5:20 AM EDT	0	0
May 27, 5:40 AM EDT	0	0
May 27, 6:00 AM EDT	0	0
May 27, 6:20 AM EDT	0	0
May 27, 6:40 AM EDT	0	0
May 27, 7:00 AM EDT	0	0
May 27, 7:20 AM EDT	0	0
May 27, 7:40 AM EDT	0	0
May 27, 8:00 AM EDT	0	0
May 27, 8:20 AM EDT	0	0
May 27, 8:40 AM EDT	0	0
May 27, 9:00 AM EDT	0	0
May 27, 9:20 AM EDT	0	0
May 27, 9:40 AM EDT	0	0
May 27, 10:00 AM EDT	0	0
May 27, 10:20 AM EDT	0	0
May 27, 10:40 AM EDT	0	0
May 27, 11:00 AM EDT	0	0
May 27, 11:20 AM EDT	0	0
May 27, 11:40 AM EDT	0	0
May 27, 12:00 PM EDT	0	0
May 27, 12:20 PM EDT	0	0
May 27, 12:40 PM EDT	0	0
May 27, 1:00 PM EDT	0	0
May 27, 1:20 PM EDT	0	0
May 27, 1:40 PM EDT	0	0
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0
May 28, 3:00 AM EDT	0	0
May 28, 3:20 AM EDT	0	0
May 28, 3:40 AM EDT	0	0
May 28, 4:00 AM EDT	0	0
May 28, 4:20 AM EDT	0	0
May 28, 4:40 AM EDT	0	0
May 28, 5:00 AM EDT	0	0
May 28, 5:20 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	8 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

Averwing Entertainment (@AverwingTTV) reported 2 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
lagarto malo 🦎 (@lagarto_malo) reported 3 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 4 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
David MacIntyre (@dave_mac609) reported 4 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
m@rie (@mtn_carnet) reported 5 minutes ago from Montréal, Quebec
@Videotron Service internet.
Droussy 🎙🔥 (@DroussyBabe) reported 15 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Katelyn Thomas (@katelynvthomas) reported 17 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
martin lutteral 🇨🇦 (@mlutteral) reported 18 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Jaaaaaayyyyy (@zerojay) reported 20 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Elephant Stone (@ElephantStoneHQ) reported 28 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Issa Sissoko (@IssaCheckmate) reported 30 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Issa Sissoko (@IssaCheckmate) reported 31 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
M▼RKDIEZ (@markdiez514) reported 33 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Beth W (@bunnyette) reported 39 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Kathy M (@kathym425) reported 41 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Ahsan. (@Iqballer69) reported 41 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Sean Lloyd (@SeanLloyd93) reported 42 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Elephant Stone (@ElephantStoneHQ) reported 46 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Issa Sissoko (@IssaCheckmate) reported 54 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Amanda (@wild_one1998) reported 54 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Rosemary Tiklé (@Rosemary_Tikle) reported 3 minutes ago
@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
Mr. FrozenToast (@Rafi_Farkas) reported 4 minutes ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
François (@F__Peladeau) reported 5 minutes ago
My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
Brandon Caron (@b2caron) reported 6 minutes ago
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 10 minutes ago
Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
Lex Harvey (@lexharvs) reported 11 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
Sean Lloyd (@SeanLloyd93) reported 13 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
Francis Taquin (@FrancisTaquin1) reported 14 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
Scale (@alliareault) reported 18 minutes ago
Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago
@BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)