Vidéotron outages and service status in Montréal-Ouest, Quebec

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	4 hours ago
Montréal	TV	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	E-mail	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

• 
  Elephant Stone (@ElephantStoneHQ) reported 9 seconds ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Jaaaaaayyyyy (@zerojay) reported 7 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Amanda (@wild_one1998) reported 8 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Felipe PJ (@fjvost) reported 10 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Beth W (@bunnyette) reported 20 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 25 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Elephant Stone (@ElephantStoneHQ) reported 29 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  m@rie (@mtn_carnet) reported 32 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Dan Carnelly (@dancarnelly) reported 37 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  KitEdotca (@KittEdotca) reported 37 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 37 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Kathy M (@kathym425) reported 39 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Brommelier (@jonjerkone) reported 41 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  sbg4evr (@sbg4evr) reported 43 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 52 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Averwing Entertainment (@AverwingTTV) reported 56 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Beth W (@bunnyette) reported 57 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Eh Aye (@canadian_eh_aye) reported 3 minutes ago

  @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.

• 
  Morin (@MorinLoL1) reported 6 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Paul Nagy (@PaulWNagyJr) reported 7 minutes ago

  @Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?

• 
  James Somaeck (@somaeck) reported 11 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  henry 🚗🛻🏎️ (@Car_Silhouettes) reported 11 minutes ago

  @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 15 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  Fluxtrot (@fluxtrot) reported 20 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.