Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Montréal-Ouest, including 2 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 17, 5:15 PM EDT.

Internet (76%)
Total Blackout (14%)
Wi-fi (10%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Montréal-Ouest	Baseline
Apr 16, 8:20 PM EDT	0	0	0
Apr 16, 8:40 PM EDT	0	0	0
Apr 16, 9:00 PM EDT	0	0	0
Apr 16, 9:20 PM EDT	0	0	0
Apr 16, 9:40 PM EDT	0	0	0
Apr 16, 10:00 PM EDT	0	0	0
Apr 16, 10:20 PM EDT	0	0	0
Apr 16, 10:40 PM EDT	0	0	0
Apr 16, 11:00 PM EDT	0	0	0
Apr 16, 11:20 PM EDT	0	0	0
Apr 16, 11:40 PM EDT	0	0	0
Apr 17, 12:00 AM EDT	0	0	0
Apr 17, 12:20 AM EDT	0	0	0
Apr 17, 12:40 AM EDT	0	0	0
Apr 17, 1:00 AM EDT	0	0	0
Apr 17, 1:20 AM EDT	0	0	0
Apr 17, 1:40 AM EDT	0	0	0
Apr 17, 2:00 AM EDT	0	0	0
Apr 17, 2:20 AM EDT	0	0	0
Apr 17, 2:40 AM EDT	0	0	0
Apr 17, 3:00 AM EDT	0	0	0
Apr 17, 3:20 AM EDT	0	0	0
Apr 17, 3:40 AM EDT	0	0	0
Apr 17, 4:00 AM EDT	0	0	0
Apr 17, 4:20 AM EDT	0	0	0
Apr 17, 4:40 AM EDT	0	0	0
Apr 17, 5:00 AM EDT	0	0	0
Apr 17, 5:20 AM EDT	0	0	0
Apr 17, 5:40 AM EDT	0	0	0
Apr 17, 6:00 AM EDT	0	0	0
Apr 17, 6:20 AM EDT	0	0	0
Apr 17, 6:40 AM EDT	0	0	0
Apr 17, 7:00 AM EDT	0	0	0
Apr 17, 7:20 AM EDT	0	0	0
Apr 17, 7:40 AM EDT	0	0	0
Apr 17, 8:00 AM EDT	0	0	0
Apr 17, 8:20 AM EDT	0	0	0
Apr 17, 8:40 AM EDT	0	0	0
Apr 17, 9:00 AM EDT	0	0	0
Apr 17, 9:20 AM EDT	0	0	0
Apr 17, 9:40 AM EDT	0	0	0
Apr 17, 10:00 AM EDT	0	0	0
Apr 17, 10:20 AM EDT	0	0	0
Apr 17, 10:40 AM EDT	0	0	0
Apr 17, 11:00 AM EDT	0	0	0
Apr 17, 11:20 AM EDT	0	0	0
Apr 17, 11:40 AM EDT	0	0	0
Apr 17, 12:00 PM EDT	0	0	0
Apr 17, 12:20 PM EDT	0	0	0
Apr 17, 12:40 PM EDT	0	0	0
Apr 17, 1:00 PM EDT	0	0	0
Apr 17, 1:20 PM EDT	0	0	0
Apr 17, 1:40 PM EDT	0	0	0
Apr 17, 2:00 PM EDT	0	0	0
Apr 17, 2:20 PM EDT	0	0	0
Apr 17, 2:40 PM EDT	0	0	0
Apr 17, 3:00 PM EDT	0	0	0
Apr 17, 3:20 PM EDT	0	0	0
Apr 17, 3:40 PM EDT	0	0	0
Apr 17, 4:00 PM EDT	0	0	0
Apr 17, 4:20 PM EDT	0	0	0
Apr 17, 4:40 PM EDT	0	0	0
Apr 17, 5:00 PM EDT	0	0	0
Apr 17, 5:20 PM EDT	0	0	0
Apr 17, 5:40 PM EDT	0	0	0
Apr 17, 6:00 PM EDT	0	0	0
Apr 17, 6:20 PM EDT	0	0	0
Apr 17, 6:40 PM EDT	0	0	0
Apr 17, 7:00 PM EDT	0	0	0
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Wi-fi	3 hours ago
Montréal	Internet	13 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago

Nearby cities with recent reports

Montréal

6 recent signals

3 hours ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 5 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
m@rie (@mtn_carnet) reported 6 minutes ago from Montréal, Quebec
@Videotron Service internet.
Richard E Flanagan (@phosfiend) reported 8 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Priesh Mistry (@TheMistryUK) reported 13 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Issa Sissoko (@IssaCheckmate) reported 22 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
lagarto malo 🦎 (@lagarto_malo) reported 29 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 32 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
M▼RKDIEZ (@markdiez514) reported 32 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Elephant Stone (@ElephantStoneHQ) reported 34 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Jaaaaaayyyyy (@zerojay) reported 35 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Issa Sissoko (@IssaCheckmate) reported 38 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Dan Carnelly (@dancarnelly) reported 49 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Ahsan. (@Iqballer69) reported 54 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Kristian Gravenor (@CoolopolisMTL) reported 54 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Droussy 🎙🔥 (@DroussyBabe) reported 55 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Issa Sissoko (@IssaCheckmate) reported 55 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Kathy M (@kathym425) reported 57 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Jaaaaaayyyyy (@zerojay) reported 59 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Trump Is President (@yankiadler) reported 4 minutes ago
@Videotron your Internet is down in Montreal ?
Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 4 minutes ago
@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
Toth (@FakeNews10164) reported 4 minutes ago
This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH
irønic (@mortendedans) reported 5 minutes ago
@shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH
Gerv (@Gervcomo) reported 7 minutes ago
@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
Jean Laroche (@boursouvie) reported 10 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Geoff Larsen (@GeoffLarsen) reported 11 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Levi Gratton (@LeviGratton) reported 11 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 12 minutes ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.