Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around Montréal-Ouest, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 16, 9:48 AM EDT.

Internet (74%)
Wi-fi (15%)
Total Blackout (11%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Montréal-Ouest	Baseline
Apr 15, 6:20 PM EDT	0	0	0
Apr 15, 6:40 PM EDT	0	0	0
Apr 15, 7:00 PM EDT	0	0	0
Apr 15, 7:20 PM EDT	0	0	0
Apr 15, 7:40 PM EDT	0	0	0
Apr 15, 8:00 PM EDT	0	0	0
Apr 15, 8:20 PM EDT	0	0	0
Apr 15, 8:40 PM EDT	0	0	0
Apr 15, 9:00 PM EDT	0	0	0
Apr 15, 9:20 PM EDT	0	0	0
Apr 15, 9:40 PM EDT	0	0	0
Apr 15, 10:00 PM EDT	0	0	0
Apr 15, 10:20 PM EDT	0	0	0
Apr 15, 10:40 PM EDT	0	0	0
Apr 15, 11:00 PM EDT	0	0	0
Apr 15, 11:20 PM EDT	0	0	0
Apr 15, 11:40 PM EDT	0	0	0
Apr 16, 12:00 AM EDT	0	0	0
Apr 16, 12:20 AM EDT	0	0	0
Apr 16, 12:40 AM EDT	0	0	0
Apr 16, 1:00 AM EDT	0	0	0
Apr 16, 1:20 AM EDT	0	0	0
Apr 16, 1:40 AM EDT	0	0	0
Apr 16, 2:00 AM EDT	0	0	0
Apr 16, 2:20 AM EDT	0	0	0
Apr 16, 2:40 AM EDT	0	0	0
Apr 16, 3:00 AM EDT	0	0	0
Apr 16, 3:20 AM EDT	0	0	0
Apr 16, 3:40 AM EDT	0	0	0
Apr 16, 4:00 AM EDT	0	0	0
Apr 16, 4:20 AM EDT	0	0	0
Apr 16, 4:40 AM EDT	0	0	0
Apr 16, 5:00 AM EDT	0	0	0
Apr 16, 5:20 AM EDT	0	0	0
Apr 16, 5:40 AM EDT	0	0	0
Apr 16, 6:00 AM EDT	0	0	0
Apr 16, 6:20 AM EDT	0	0	0
Apr 16, 6:40 AM EDT	0	0	0
Apr 16, 7:00 AM EDT	0	0	0
Apr 16, 7:20 AM EDT	0	0	0
Apr 16, 7:40 AM EDT	0	0	0
Apr 16, 8:00 AM EDT	0	0	0
Apr 16, 8:20 AM EDT	0	0	0
Apr 16, 8:40 AM EDT	0	0	0
Apr 16, 9:00 AM EDT	0	0	0
Apr 16, 9:20 AM EDT	0	0	0
Apr 16, 9:40 AM EDT	0	0	0
Apr 16, 10:00 AM EDT	0	0	0
Apr 16, 10:20 AM EDT	0	0	0
Apr 16, 10:40 AM EDT	0	0	0
Apr 16, 11:00 AM EDT	0	0	0
Apr 16, 11:20 AM EDT	0	0	0
Apr 16, 11:40 AM EDT	0	0	0
Apr 16, 12:00 PM EDT	0	0	0
Apr 16, 12:20 PM EDT	0	0	0
Apr 16, 12:40 PM EDT	0	0	0
Apr 16, 1:00 PM EDT	0	0	0
Apr 16, 1:20 PM EDT	0	0	0
Apr 16, 1:40 PM EDT	0	0	0
Apr 16, 2:00 PM EDT	0	0	0
Apr 16, 2:20 PM EDT	0	0	0
Apr 16, 2:40 PM EDT	0	0	0
Apr 16, 3:00 PM EDT	0	0	0
Apr 16, 3:20 PM EDT	0	0	0
Apr 16, 3:40 PM EDT	0	0	0
Apr 16, 4:00 PM EDT	0	0	0
Apr 16, 4:20 PM EDT	0	0	0
Apr 16, 4:40 PM EDT	0	0	0
Apr 16, 5:00 PM EDT	0	0	0
Apr 16, 5:20 PM EDT	0	0	0
Apr 16, 5:40 PM EDT	0	0	0
Apr 16, 6:00 PM EDT	0	0	0
Apr 16, 6:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	9 hours ago
Montréal	Internet	9 hours ago
Montréal	Internet	11 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago

Nearby cities with recent reports

Montréal

7 recent signals

9 hours ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

Felipe PJ (@fjvost) reported 3 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Beth W (@bunnyette) reported 3 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Issa Sissoko (@IssaCheckmate) reported 3 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Issa Sissoko (@IssaCheckmate) reported 5 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
m@rie (@mtn_carnet) reported 8 minutes ago from Montréal, Quebec
@Videotron Service internet.
lagarto malo 🦎 (@lagarto_malo) reported 10 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
sbg4evr (@sbg4evr) reported 11 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Issa Sissoko (@IssaCheckmate) reported 11 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Amanda (@wild_one1998) reported 12 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Kristian Gravenor (@CoolopolisMTL) reported 13 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
martin lutteral 🇨🇦 (@mlutteral) reported 17 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Averwing Entertainment (@AverwingTTV) reported 28 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
David MacIntyre (@dave_mac609) reported 29 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 41 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
KitEdotca (@KittEdotca) reported 42 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
martin lutteral 🇨🇦 (@mlutteral) reported 45 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Kathy M (@kathym425) reported 45 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Jaaaaaayyyyy (@zerojay) reported 49 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
jyseerys (@jayseereyes) reported 51 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Katelyn Thomas (@katelynvthomas) reported 56 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Morin (@MorinLoL1) reported 2 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 5 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
JM (@IamMTL4) reported 6 minutes ago
@RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI
Averwing Entertainment (@AverwingTTV) reported 9 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Hey it's MÏÇH€£€ (@miremi) reported 12 minutes ago
I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.
Fluxtrot (@fluxtrot) reported 12 minutes ago
@videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.
Jj89 (@Jj8990313510) reported 13 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
Derek Kilian (@DerekJKilian) reported 13 minutes ago
@Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!
Audrey Laurent-André (@CancerPrime) reported 13 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 14 minutes ago
@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.