Vidéotron outages and service status in Montréal-Ouest, Quebec

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	7 hours ago
Montréal	Internet	7 hours ago
Montréal	Internet	7 hours ago
Montréal	E-mail	1 day ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

• 
  Kristian Gravenor (@CoolopolisMTL) reported 5 seconds ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  M▼RKDIEZ (@markdiez514) reported 37 seconds ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  sbg4evr (@sbg4evr) reported 46 seconds ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  khai (@sumtimw0ng) reported 9 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  jyseerys (@jayseereyes) reported 9 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Issa Sissoko (@IssaCheckmate) reported 11 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  KitEdotca (@KittEdotca) reported 13 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Averwing Entertainment (@AverwingTTV) reported 16 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  lagarto malo 🦎 (@lagarto_malo) reported 18 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Jaaaaaayyyyy (@zerojay) reported 21 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Issa Sissoko (@IssaCheckmate) reported 23 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 29 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Kathy M (@kathym425) reported 31 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Beth W (@bunnyette) reported 38 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Cee (@CeeFor) reported 40 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  David MacIntyre (@dave_mac609) reported 46 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 48 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Ahsan. (@Iqballer69) reported 52 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Kathy M (@kathym425) reported 54 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  jyseerys (@jayseereyes) reported 57 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Ess (@cdnpoliticojnky) reported 3 minutes ago

  @JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 5 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• 
  Emanuel Farias (@emanuel_farias9) reported 9 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  Rosemary Tiklé (@Rosemary_Tikle) reported 13 minutes ago

  @Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.

• 
  François Caron 🇨🇦 (@Milnoc) reported 18 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  Lex Harvey (@lexharvs) reported 18 minutes ago

  Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

• 
  Maka veli (@Makaveli_28) reported 20 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Chris (@Silverxx27) reported 24 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Commissioner Miner (@fanCRTCProfling) reported 24 minutes ago

  W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

• 
  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 25 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal