Vidéotron Outage Report in Montréal-Ouest, Quebec
Why is my Vidéotron service not working?
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Montréal-Ouest, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (59%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (8%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Montréal-Ouest, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Wi-fi | 4 days ago |
|
Montréal
|
Internet | 7 days ago |
|
Montréal
|
Total Blackout | 7 days ago |
|
Montréal
|
Total Blackout | 8 days ago |
|
Montréal
|
Internet | 8 days ago |
|
Montréal
|
Total Blackout | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Montréal-Ouest, Quebec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
-
Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
-
Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
-
Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, QuebecAnother internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
-
Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
-
Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
-
Jaaaaaayyyyy (@zerojay) reported from Montréal, QuebecVideotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
-
Richard E Flanagan (@phosfiend) reported from Montréal, Quebec@Videotron internet seems to be down for folks in Hudson/St lazare
-
Brommelier (@jonjerkone) reported from Westmount, QuebecWhen a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
-
HowYouDrouin92 (@HowYouDrouin92) reported from Laval, QuebecAnyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
-
DARRELL (@darealityy) reported from Brossard, Quebec@NobuBergy @Videotron Damn times are hard out here!
-
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
-
Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
-
HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
-
KitEdotca (@KittEdotca) reported from Westmount, Quebec@Videotron so, erm, you’re internet is down?
-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
-
Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
RS (@RSmithC2) reported@What23HasDone That's not what happened. He just gave it to Videotron who will price fix with Rogers like they already do. It's a way to save face to the public and still get Rogers what they wanted. Now Rogers doesn't have to worry about being undercut,while Videotron cause easily raise prices
-
Cathy Stone.No dms please! (@CathySt35873400) reportedMr Champagne. Videotron does not have nationwide coverage re. Is the transfer to Videotron of Shaw now going to allow Videotron full service across Canada?
-
Jonathan Allard (@jonathanallard) reportedVideotron is down so I'll just be here on my phone, a bit bored
-
to *** in the sink or sink in the *** 🧐 (@smoothenXIX) reportedLooking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage
-
Manon Lessard (@Mae149) reported@noIPv6 @Videotron Right now granted VPN had no issues until it was activated… Plus nobody on large campus here would do such a move and claim « nobody will notice. » I understand we’re stuck with your decision. Don’t think you’d accept it the other way around…
-
François Caron 🇨🇦 (💉x4) (@Milnoc) reported@BenKlass @Videotron @TekSavvyBuzz I miss Australia's $40 per month 15 GB 4G service.
-
François Caron 🇨🇦 (💉x4) (@Milnoc) reported@fanCRTCProfling @BenKlass I've tried Freedom before. The data service was awful. That's how I ended up with Videotron. I needed something much more reliable.
-
Alexandre F. Joly aka Coach AF 🧡 (@darerealagile) reported@TNewsly From Montrea Sud-ouest I confirme all providers using @Videotron network are down as well. I am with @B2B2Cinc no Internet since 00:17 though it was my Velop… no!
-
Dan Separation Anxiety Jette (@dandycanada) reportedIt’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.
-
Manon Lessard (@Mae149) reported@noIPv6 @nikize0 @Videotron Agreed. Nothing against v6, it’s just a pain because ppl are dragging their feet towards full support.