Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Montréal-Ouest, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 28, 6:03 PM EDT.

Internet (80%)
TV (13%)
Wi-fi (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Montréal-Ouest	Baseline
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0
Apr 29, 1:20 AM EDT	0	0	0
Apr 29, 1:40 AM EDT	0	0	0
Apr 29, 2:00 AM EDT	0	0	0
Apr 29, 2:20 AM EDT	0	0	0
Apr 29, 2:40 AM EDT	0	0	0
Apr 29, 3:00 AM EDT	0	0	0
Apr 29, 3:20 AM EDT	0	0	0
Apr 29, 3:40 AM EDT	0	0	0
Apr 29, 4:00 AM EDT	0	0	0
Apr 29, 4:20 AM EDT	0	0	0
Apr 29, 4:40 AM EDT	0	0	0
Apr 29, 5:00 AM EDT	0	0	0
Apr 29, 5:20 AM EDT	0	0	0
Apr 29, 5:40 AM EDT	0	0	0
Apr 29, 6:00 AM EDT	0	0	0
Apr 29, 6:20 AM EDT	0	0	0
Apr 29, 6:40 AM EDT	0	0	0
Apr 29, 7:00 AM EDT	0	0	0
Apr 29, 7:20 AM EDT	0	0	0
Apr 29, 7:40 AM EDT	0	0	0
Apr 29, 8:00 AM EDT	0	0	0
Apr 29, 8:20 AM EDT	0	0	0
Apr 29, 8:40 AM EDT	0	0	0
Apr 29, 9:00 AM EDT	0	0	0
Apr 29, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	TV	16 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	TV	11 days ago
Montréal	Wi-fi	12 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

3 recent signals

16 hours ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

Averwing Entertainment (@AverwingTTV) reported 2 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Droussy 🎙🔥 (@DroussyBabe) reported 4 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Jaaaaaayyyyy (@zerojay) reported 5 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Priesh Mistry (@TheMistryUK) reported 17 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Issa Sissoko (@IssaCheckmate) reported 18 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
jyseerys (@jayseereyes) reported 21 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Issa Sissoko (@IssaCheckmate) reported 26 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Jaaaaaayyyyy (@zerojay) reported 28 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
khai (@sumtimw0ng) reported 29 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
sbg4evr (@sbg4evr) reported 34 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Elephant Stone (@ElephantStoneHQ) reported 35 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
jyseerys (@jayseereyes) reported 35 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
M▼RKDIEZ (@markdiez514) reported 46 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Nick Chrysanthakopoulos (@NickChrysantha1) reported 51 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Kristian Gravenor (@CoolopolisMTL) reported 54 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Elephant Stone (@ElephantStoneHQ) reported 55 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Amanda (@wild_one1998) reported 56 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 60 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Mad Treelivin’ (@unacceptedTOON) reported 7 minutes ago
@FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 9 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
Dwayne Winseck (@mediamorphis) reported 10 minutes ago
@Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.
Toth (@FakeNews10164) reported 10 minutes ago
This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH
Jeff Pappone 🇨🇦 (@jpappone) reported 16 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
Fluxtrot (@fluxtrot) reported 18 minutes ago
@Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.
CEOofEva (@CE00fEva) reported 19 minutes ago
@Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...
BeegJJ (@BeegJj) reported 21 minutes ago
Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
Trump Is President (@yankiadler) reported 23 minutes ago
@Videotron your Internet is down in Montreal ?
Avanos 🇨🇦⚜️ (@Avanosss) reported 23 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!