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Vidéotron

Vidéotron outages and service status in Montréal-Ouest, Quebec

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Full Outage Map
  • Vidéotron generated 1 outage signal in the last 24 hours around Montréal-Ouest, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 17, 5:15 PM EDT.
  • 76% Internet (76%)
  • 14% Total Blackout (14%)
  • 10% Wi-fi (10%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Wi-fi 17 hours ago
Montréal Internet 1 day ago
Montréal Internet 2 days ago
Montréal Internet 2 days ago
Montréal Internet 2 days ago
Montréal Internet 3 days ago

Nearby cities with recent reports

Montréal

6 recent signals

17 hours ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • KittEdotca
    KitEdotca (@KittEdotca) reported from Westmount, Quebec

    @Videotron so, erm, you’re internet is down?

  • katelynvthomas
    Katelyn Thomas (@katelynvthomas) reported from Westmount, Quebec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • markdiez514
    M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec

    @Videotron what’s going on with your internet wtf?!?!?

  • bunnyette
    Beth W (@bunnyette) reported from Montréal, Quebec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • NickChrysantha1
    Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • jonjerkone
    Brommelier (@jonjerkone) reported from Westmount, Quebec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • CoolopolisMTL
    Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec

    @videotron no internet here at my home in NDG. Please fix

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    Anyone else having @Videotron internet issues?

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • dave_mac609
    David MacIntyre (@dave_mac609) reported from Montréal, Quebec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • AverwingTTV
    Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec

    @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

  • lagarto_malo
    lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • sumtimw0ng
    khai (@sumtimw0ng) reported from Montréal, Quebec

    Hm, Videotron Internet is unstable tonight...

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • jayseereyes
    jyseerys (@jayseereyes) reported from Montréal, Quebec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • Abcdyuiop1
    Abcdyuiop (@Abcdyuiop1) reported

    @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

  • alliareault
    Scale (@alliareault) reported

    @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

  • Sachtradamus
    Sacha Lempka (@Sachtradamus) reported

    Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • YtIpro57328
    iPro YT (@YtIpro57328) reported

    @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

  • jimmiwilkir
    Gさん (@jimmiwilkir) reported

    @Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous