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Vidéotron

Vidéotron outages and service status in Montréal-Ouest, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 9, 8:31 AM EDT.
  • 73% Internet (73%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 5% TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 2 days ago
Montréal Internet 2 days ago
Montréal Internet 6 days ago
Montréal Internet 6 days ago
Montréal Internet 7 days ago
Montréal Internet 7 days ago

Nearby cities with recent reports

Montréal

7 recent signals

2 days ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • CeeFor
    Cee (@CeeFor) reported from Montréal, Quebec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • mtn_carnet
    m@rie (@mtn_carnet) reported from Montréal, Quebec

    @Videotron Service internet.

  • sumtimw0ng
    khai (@sumtimw0ng) reported from Montréal, Quebec

    Hm, Videotron Internet is unstable tonight...

  • jayseereyes
    jyseerys (@jayseereyes) reported from Montréal, Quebec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • jonjerkone
    Brommelier (@jonjerkone) reported from Westmount, Quebec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • bunnyette
    Beth W (@bunnyette) reported from Montréal, Quebec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • CoolopolisMTL
    Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec

    @videotron no internet here at my home in NDG. Please fix

  • markdiez514
    M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec

    @Videotron what’s going on with your internet wtf?!?!?

  • TheMistryUK
    Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • loveZaa36
    ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Quebec

    Wthhh @Videotron why is my txting not working 😡😡

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    @MikeSidel @Videotron Sucks

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MTLDaniel
    Daniel (@MTLDaniel) reported

    @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.

  • Gervcomo
    Gerv (@Gervcomo) reported

    @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

  • kushthaker
    Kush Thaker (@kushthaker) reported

    why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

  • DownHooligan
    DownHooligan (@DownHooligan) reported

    @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

  • Melinster
    Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported

    Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

  • SBHSNGL
    IDK (@SBHSNGL) reported

    @clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble

  • IvanMakesGames
    ScorpioSymbol (@IvanMakesGames) reported

    @Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)

  • IvanMakesGames
    ScorpioSymbol (@IvanMakesGames) reported

    The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)

  • ArcticFoxHiro
    🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported

    @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum