Vidéotron outages and service status in Montréal-Ouest, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 14, 9:11 PM EDT.
- Internet (80%)
- Wi-fi (10%)
- E-mail (7%)
- TV (3%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Montréal-Ouest, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Montréal-Ouest, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Internet | 2 days ago |
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Montréal
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Internet | 3 days ago |
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Montréal
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Internet | 3 days ago |
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Montréal
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Internet | 3 days ago |
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Montréal
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Wi-fi | 5 days ago |
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Montréal
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Internet | 5 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Vidéotron Issues Reports Near Montréal-Ouest, Quebec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
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Cee (@CeeFor) reported from Montréal, Quebec@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, QuebecI switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Brommelier (@jonjerkone) reported from Westmount, QuebecWhen a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Dan Carnelly (@dancarnelly) reported from Montréal, QuebecSo @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M (@kathym425) reported from Montréal, Quebec@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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David MacIntyre (@dave_mac609) reported from Montréal, Quebec@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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KitEdotca (@KittEdotca) reported from Westmount, Quebec@Videotron so, erm, you’re internet is down?
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
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Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible
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Thomas S 🇮🇷🦁 (@Misats1) reported@Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.
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Avanos 🇨🇦⚜️ (@Avanosss) reported@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reportedTwo straight days @Videotron internet is down. Clown service.
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Toth (@FakeNews10164) reportedI had apprentices. He worked 1 week with me. I had multiple broken tools. I was referring to: you are Irish. He resigned 1 day later! @JE_enquete @tvanouvelles @Videotron
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Paolo (@Captain_Crash83) reportedAnybody currently having issues with Videotron?
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Dwayne Winseck (@mediamorphis) reported@Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.
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Colin Wilson (@Wilson13Ca) reported@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc