Vidéotron Outage Report in Montréal-Ouest, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Montréal-Ouest, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Montréal-Ouest, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Brossard, Boucherville, Châteauguay, Longueuil, Pointe-Claire, Boisbriand, LaSalle, Kirkland, Laval, Saint-Constant, Pierrefonds, Candiac, Westmount and Sainte-Catherine.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Montréal-Ouest, Québec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Fha Gauthier (@voilalasoupe) reported from Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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SalaUddin (@salauddinshah99) reported from Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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lawrence bass (@lbass007) reported from Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dave McConnell (@Davesgenius) reported
Anyone else with @Videotron internet having problems? Ours has been cutting in and out for days.
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François Caron 🇨🇦 (💉x4) (@Milnoc) reported
@jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.
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Ovail Laz (@LazerothYT) reported
@xOrbxtal @Videotron That is terrible
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Popper (@HurzMd) reported
Is @Videotron down in the St Henri area? I've been waiting for an hour and is still out of service
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Tom Burke (@Globegrowth) reported
@NHLFBoys @Videotron Yes. Me too in NDG. Apparently there is some sort of general outage.
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Leonard ‘Real Food is the only Food’ Eichel (@ldeichel) reported
@Mark_Goldberg @Videotron @Quebecor I thought his name sounded familiar. And no, I think I'll fail that test!
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to *** in the sink or sink in the *** 🧐 (@smoothenXIX) reported
Looking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage
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ximian (@ximian) reported
@Sportsnet wow the image tonight of Montréal’s game is god awful!!! Anyone else experiencing same issue? @Videotron
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Steve Faguy (@fagstein) reported
The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.
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Dan Separation Anxiety Jette (@dandycanada) reported
It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.