Vidéotron Outage Report in Montréal-Ouest, Quebec
Why is my Vidéotron service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Montréal-Ouest, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Vidéotron
Vidéotron is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Montréal-Ouest, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 31 minutes ago |
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Internet | 15 hours ago |
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Wi-fi | 5 days ago |
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Internet | 8 days ago |
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Total Blackout | 8 days ago |
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Total Blackout | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Montréal-Ouest, Quebec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
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Kathy M (@kathym425) reported from Montréal, Quebec@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Dan Carnelly (@dancarnelly) reported from Montréal, QuebecSo @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec@Videotron y’all out here having the worst connection and nobody working to help…
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, QuebecWthhh @Videotron why is my txting not working 😡😡
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lawrence bass (@lbass007) reported from Laval, Quebec@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec@Videotron what’s going on with your internet wtf?!?!?
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Cee (@CeeFor) reported from Montréal, Quebec@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, QuebecFix this **** Now !! @Videotron #enjeuxmajeurs
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@Videotron is service down? No Helix, no tv or internet access
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Felipe PJ (@fjvost) reported from Montréal, QuebecAnybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, QuebecAnyone else having @Videotron internet issues?
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Badr S. Masri (@badrmasri) reported from Laval, Quebec@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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SalaUddin (@salauddinshah99) reported from Laval, Quebec@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Fha Gauthier (@voilalasoupe) reported from Laval, QuebecThanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, QuebecI hope Videotron fix my home internet ASAP
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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André Bourdages (@BourdagesAndre) reportedIt is really frustrating! I am trying to use Notion yesterday. Always broken down! I live in Canada and am with Videotron. @NotionHQ
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piantagrano (@piantagrano) reported@AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?
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CHRISTOPHER Tyson (@Off_ChrisTyson) reported@Videotron That's bull crap.
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CHRISTOPHER Tyson (@Off_ChrisTyson) reported@Videotron !!! How can you possibly sell a @SamsungCanada #GalaxyS21Ultra without a phone charger. No accessories. Just a cable to change from one phone to another. If you never owned one. How do you do that without a phone charge and don't include one or sell it stores?
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J $ L (@Ohmyfukinjuliaa) reportedVideotron got the ******* worst internet and lte
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Alex Karabatsos (@AKOvO47) reported@Videotron hey, is there an outage in Montreal right now?
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verbal kint (@mtl_boredstupid) reported@Videotron is there an outage?
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Vibhuti Chaturvedi (@vibhuti_chatur) reported@Videotron I have had multiple calls on 17-18 , and today as well with no resolution. Please note I am in India and calling Videotron from Skype credit . Now again you are asking me to call Videotron customer care ? Please let me know how would you sort this out ?
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papa smoov (@peterwloka) reported@Videotron having issues with my internet
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Alex Karabatsos (@AKOvO47) reported@piantagrano @fmesny @Videotron Nothing on my end. Still down.