Vidéotron Outage Report in Montréal-Ouest, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal-Ouest, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (60%)
-
Wi-fi (19%)
-
TV (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Montréal-Ouest, Québec
The most recent Vidéotron outage reports came from the following cities: Laval, Montréal, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Laval |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Montréal-Ouest, Québec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
-
lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
-
Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Screwhead
(@djScrewhead) reported
@Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!
-
Golden diva
(@atomic_issue) reported
@Videotron I never loose electricity, in Côtés des neiges, but my Videotron is dead. How would you blame my electric network.
-
patrick auger
(@patrickaug15655) reported
@Videotron Not working where I am, my wife working from home, better be back today, or we are switching provider! Sorry but my neighbor as another provider and they have it working since yesterday.
-
Synful
(@synfulosophy) reported
@Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?
-
TG
(@SBHSNGL) reported
@AzemOfLight @Videotron No one gives a damn about your useless comment
-
Star Origin
(@OrionSkydancer) reported
@Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?
-
Marc Griffin
(@montrealmarc) reported
@greynotgrey @Videotron People are saying on the Videotron support page they’re being told: “no idea when the internet will be back on.”
-
Ian K. Rogers ikr?╭ರ_ಠ
(@greynotgrey) reported
@montrealmarc @Videotron I also live in H2V, never lost power - but also have had no home internet since Wednesday. I wonder if I will get a break on my Helix bill this month (hahaha of course not)
-
Tequilamony
(@Tequilamony) reported
@Videotron J7V. 5 days without. Only had 1 hrs this am. Upstairs neighbour's has service with Bell.
-
Deb White
(@debbieabo) reported
@Videotron I call BS on this post still no wifi service. It actually came on yesterday for a couple of hours and then disappeared.