Vidéotron outages and service status in Montréal-Ouest, Quebec

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	6 hours ago
Montréal	Wi-fi	11 hours ago
Montréal	Internet	2 days ago
Montréal	TV	2 days ago
Montréal	E-mail	3 days ago
Montréal	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

• 
  Dan Carnelly (@dancarnelly) reported 11 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Jaaaaaayyyyy (@zerojay) reported 12 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  khai (@sumtimw0ng) reported 12 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Jaaaaaayyyyy (@zerojay) reported 13 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 17 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 18 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  jyseerys (@jayseereyes) reported 25 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Averwing Entertainment (@AverwingTTV) reported 26 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Issa Sissoko (@IssaCheckmate) reported 32 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Jaaaaaayyyyy (@zerojay) reported 32 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Kathy M (@kathym425) reported 38 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  sbg4evr (@sbg4evr) reported 39 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Issa Sissoko (@IssaCheckmate) reported 39 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Elephant Stone (@ElephantStoneHQ) reported 40 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Beth W (@bunnyette) reported 44 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Cee (@CeeFor) reported 49 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  jyseerys (@jayseereyes) reported 53 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 55 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 58 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek Kilian (@DerekJKilian) reported 6 minutes ago

  @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 8 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Kush Thaker (@kushthaker) reported 11 minutes ago

  why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country

• 
  Mad Treelivin’ (@unacceptedTOON) reported 15 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

• 
  Rosemary Tiklé (@Rosemary_Tikle) reported 18 minutes ago

  @Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.

• 
  henry 🚗🛻🏎️ (@Car_Silhouettes) reported 19 minutes ago

  @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 21 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Mario Legendre (@marioleg25) reported 21 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

• 
  Commissioner Miner (@fanCRTCProfling) reported 23 minutes ago

  So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

• 
  Brandon Caron (@b2caron) reported 23 minutes ago

  @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢