Vidéotron outages and service status in Montréal-Ouest, Quebec

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago
Montréal	Internet	7 days ago
Montréal	Internet	12 days ago
Montréal	Internet	17 days ago
Montréal	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 0 seconds ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  M▼RKDIEZ (@markdiez514) reported 2 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  KitEdotca (@KittEdotca) reported 4 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Ahsan. (@Iqballer69) reported 6 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Jaaaaaayyyyy (@zerojay) reported 9 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  sbg4evr (@sbg4evr) reported 10 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Jaaaaaayyyyy (@zerojay) reported 16 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 17 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Cee (@CeeFor) reported 22 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Jaaaaaayyyyy (@zerojay) reported 27 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  David MacIntyre (@dave_mac609) reported 31 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Felipe PJ (@fjvost) reported 32 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Issa Sissoko (@IssaCheckmate) reported 39 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Elephant Stone (@ElephantStoneHQ) reported 39 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 44 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Kristian Gravenor (@CoolopolisMTL) reported 46 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Issa Sissoko (@IssaCheckmate) reported 54 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 54 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  jyseerys (@jayseereyes) reported 58 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Pappone 🇨🇦 (@jpappone) reported 9 minutes ago

  Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail

• 
  CEOofEva (@CE00fEva) reported 10 minutes ago

  @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

• 
  Sacha Lempka (@Sachtradamus) reported 13 minutes ago

  Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.

• 
  🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 14 minutes ago

  @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum

• 
  Crab Navi 🦀 (@ChickenPoutine) reported 14 minutes ago

  *Some people would say I never had 18/18 because I don't have the Videotron Centre.

• 
  Morin (@MorinLoL1) reported 15 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  David Labelle (@DavidLabelle3) reported 18 minutes ago

  @koodo No issue with Fizz (Videotron)

• 
  ScorpioSymbol (@IvanMakesGames) reported 19 minutes ago

  @Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)

• 
  Commissioner Miner (@fanCRTCProfling) reported 24 minutes ago

  There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 25 minutes ago

  @highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible