Vidéotron outages and service status in Montréal-Ouest, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 11, 8:52 PM EDT.
- Internet (86%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Montréal-Ouest, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Montréal-Ouest, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 2 days ago |
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Montréal
|
Internet | 7 days ago |
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Montréal
|
Internet | 8 days ago |
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Montréal
|
TV | 12 days ago |
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Montréal
|
Internet | 12 days ago |
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Montréal
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Vidéotron Issues Reports Near Montréal-Ouest, Quebec
Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:
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Jaaaaaayyyyy (@zerojay) reported from Montréal, QuebecVideotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Kathy M (@kathym425) reported from Montréal, Quebec@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@Videotron is service down? No Helix, no tv or internet access
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, QuebecI switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Brommelier (@jonjerkone) reported from Westmount, QuebecWhen a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
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Cee (@CeeFor) reported from Montréal, Quebec@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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David MacIntyre (@dave_mac609) reported from Montréal, Quebec@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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ScorpioSymbol (@IvanMakesGames) reportedThe absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
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Scale (@alliareault) reported@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
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Jean Laroche (@boursouvie) reportedAnyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
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Fluxtrot (@fluxtrot) reported@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
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Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
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Toth (@FakeNews10164) reportedI had apprentices. He worked 1 week with me. I had multiple broken tools. I was referring to: you are Irish. He resigned 1 day later! @JE_enquete @tvanouvelles @Videotron
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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Marc Lawsane (@InsaneLawsane) reported@Videotron once again no service!?!?
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François (@F__Peladeau) reportedMy internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell