Vidéotron Outage Report in Montréal-Ouest, Québec

@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@Videotron so, erm, you’re internet is down?

When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

@Videotron internet seems to be down for folks in Hudson/St lazare

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

@Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal

@Videotron home phone, tv, Internet all out of service. Mobility service extremely slow. It’s been two days now, I live in Ahuntsic, estimate of when services will return?? Also, #Videotron better offer a heavy discount on my services or I’m going back to bell.

@Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.

@pss999 @Videotron Same in Verdun. And we did not have outage. Just Videotron

@Videotron Still down at Villeray !! I need to submit assignments , I have a deadline 😢

@Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.

@Videotron No internet and Helix in Vimont Laval, when can we expect the service to resume?

@Videotron TekSavvy is being totally screwed right now, they cannot even reach you., they get a busy signal 24 hours a day. They use your network. Mostly no internet for a few days now. This sucks for people who work from home.

@Videotron no cell service, data, wifi, or tv for 2 days 😐 what the hell are you guys doing

@Videotron You guys shutting down services when everything was working is mindblowing to me. Dont get me those ice storm excuse when its past 32h after the storm and its only now we get cut??