Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Montréal-Ouest, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Jul 30, 2:13 AM EDT.

Internet (83%)
E-mail (8%)
TV (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Montréal-Ouest	Baseline
Jul 29, 9:40 PM EDT	0	0	0
Jul 29, 10:00 PM EDT	0	0	0
Jul 29, 10:20 PM EDT	0	0	0
Jul 29, 10:40 PM EDT	0	0	0
Jul 29, 11:00 PM EDT	0	0	0
Jul 29, 11:20 PM EDT	0	0	0
Jul 29, 11:40 PM EDT	0	0	0
Jul 30, 12:00 AM EDT	0	0	0
Jul 30, 12:20 AM EDT	0	0	0
Jul 30, 12:40 AM EDT	0	0	0
Jul 30, 1:00 AM EDT	0	0	0
Jul 30, 1:20 AM EDT	0	0	0
Jul 30, 1:40 AM EDT	0	0	0
Jul 30, 2:00 AM EDT	0	0	0
Jul 30, 2:20 AM EDT	0	0	0
Jul 30, 2:40 AM EDT	0	0	0
Jul 30, 3:00 AM EDT	0	0	0
Jul 30, 3:20 AM EDT	0	0	0
Jul 30, 3:40 AM EDT	0	0	0
Jul 30, 4:00 AM EDT	0	0	0
Jul 30, 4:20 AM EDT	0	0	0
Jul 30, 4:40 AM EDT	0	0	0
Jul 30, 5:00 AM EDT	0	0	0
Jul 30, 5:20 AM EDT	0	0	0
Jul 30, 5:40 AM EDT	0	0	0
Jul 30, 6:00 AM EDT	0	0	0
Jul 30, 6:20 AM EDT	0	0	0
Jul 30, 6:40 AM EDT	0	0	0
Jul 30, 7:00 AM EDT	0	0	0
Jul 30, 7:20 AM EDT	0	0	0
Jul 30, 7:40 AM EDT	0	0	0
Jul 30, 8:00 AM EDT	0	0	0
Jul 30, 8:20 AM EDT	0	0	0
Jul 30, 8:40 AM EDT	0	0	0
Jul 30, 9:00 AM EDT	0	0	0
Jul 30, 9:20 AM EDT	0	0	0
Jul 30, 9:40 AM EDT	0	0	0
Jul 30, 10:00 AM EDT	0	0	0
Jul 30, 10:20 AM EDT	0	0	0
Jul 30, 10:40 AM EDT	0	0	0
Jul 30, 11:00 AM EDT	0	0	0
Jul 30, 11:20 AM EDT	0	0	0
Jul 30, 11:40 AM EDT	0	0	0
Jul 30, 12:00 PM EDT	0	0	0
Jul 30, 12:20 PM EDT	0	0	0
Jul 30, 12:40 PM EDT	0	0	0
Jul 30, 1:00 PM EDT	0	0	0
Jul 30, 1:20 PM EDT	0	0	0
Jul 30, 1:40 PM EDT	0	0	0
Jul 30, 2:00 PM EDT	0	0	0
Jul 30, 2:20 PM EDT	0	0	0
Jul 30, 2:40 PM EDT	0	0	0
Jul 30, 3:00 PM EDT	0	0	0
Jul 30, 3:20 PM EDT	0	0	0
Jul 30, 3:40 PM EDT	0	0	0
Jul 30, 4:00 PM EDT	0	0	0
Jul 30, 4:20 PM EDT	0	0	0
Jul 30, 4:40 PM EDT	0	0	0
Jul 30, 5:00 PM EDT	0	0	0
Jul 30, 5:20 PM EDT	0	0	0
Jul 30, 5:40 PM EDT	0	0	0
Jul 30, 6:00 PM EDT	0	0	0
Jul 30, 6:20 PM EDT	0	0	0
Jul 30, 6:40 PM EDT	0	0	0
Jul 30, 7:00 PM EDT	0	0	0
Jul 30, 7:20 PM EDT	0	0	0
Jul 30, 7:40 PM EDT	0	0	0
Jul 30, 8:00 PM EDT	0	0	0
Jul 30, 8:20 PM EDT	0	0	0
Jul 30, 8:40 PM EDT	0	0	0
Jul 30, 9:00 PM EDT	0	0	0
Jul 30, 9:20 PM EDT	0	0	0
Jul 30, 9:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	20 hours ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	14 days ago
Montréal	Internet	19 days ago
Montréal	Internet	24 days ago

Nearby cities with recent reports

Montréal

1 recent signals

20 hours ago

Community Discussion

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

jyseerys (@jayseereyes) reported 1 minute ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 3 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
sbg4evr (@sbg4evr) reported 13 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Issa Sissoko (@IssaCheckmate) reported 14 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Sean Lloyd (@SeanLloyd93) reported 14 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Brommelier (@jonjerkone) reported 15 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 18 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Issa Sissoko (@IssaCheckmate) reported 23 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
KitEdotca (@KittEdotca) reported 28 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
martin lutteral 🇨🇦 (@mlutteral) reported 34 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Nick Chrysanthakopoulos (@NickChrysantha1) reported 35 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Priesh Mistry (@TheMistryUK) reported 40 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
Issa Sissoko (@IssaCheckmate) reported 43 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Beth W (@bunnyette) reported 46 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Droussy 🎙🔥 (@DroussyBabe) reported 48 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Dan Carnelly (@dancarnelly) reported 49 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
jyseerys (@jayseereyes) reported 53 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Felipe PJ (@fjvost) reported 58 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Emanuel Farias (@emanuel_farias9) reported 3 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
Alex Stevens (@AlexSte49374492) reported 4 minutes ago
@ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 4 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 4 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Jeff Pappone 🇨🇦 (@jpappone) reported 9 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
✨Owl is Migrating✨ (@_owlboxes) reported 9 minutes ago
@Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.
Ann 🇨🇦 (@Annwatson29) reported 9 minutes ago
@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.
Geoff Larsen (@GeoffLarsen) reported 10 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 13 minutes ago
Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
Scale (@alliareault) reported 16 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.