Vidéotron outages and service status in Montréal-Ouest, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Montréal-Ouest, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Montréal-Ouest, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 26, 5:40 AM EDT	0	0
Apr 26, 6:00 AM EDT	0	0
Apr 26, 6:20 AM EDT	0	0
Apr 26, 6:40 AM EDT	0	0
Apr 26, 7:00 AM EDT	0	0
Apr 26, 7:20 AM EDT	0	0
Apr 26, 7:40 AM EDT	0	0
Apr 26, 8:00 AM EDT	0	0
Apr 26, 8:20 AM EDT	0	0
Apr 26, 8:40 AM EDT	0	0
Apr 26, 9:00 AM EDT	0	0
Apr 26, 9:20 AM EDT	0	0
Apr 26, 9:40 AM EDT	0	0
Apr 26, 10:00 AM EDT	0	0
Apr 26, 10:20 AM EDT	0	0
Apr 26, 10:40 AM EDT	0	0
Apr 26, 11:00 AM EDT	0	0
Apr 26, 11:20 AM EDT	0	0
Apr 26, 11:40 AM EDT	0	0
Apr 26, 12:00 PM EDT	0	0
Apr 26, 12:20 PM EDT	0	0
Apr 26, 12:40 PM EDT	0	0
Apr 26, 1:00 PM EDT	0	0
Apr 26, 1:20 PM EDT	0	0
Apr 26, 1:40 PM EDT	0	0
Apr 26, 2:00 PM EDT	0	0
Apr 26, 2:20 PM EDT	0	0
Apr 26, 2:40 PM EDT	0	0
Apr 26, 3:00 PM EDT	0	0
Apr 26, 3:20 PM EDT	0	0
Apr 26, 3:40 PM EDT	0	0
Apr 26, 4:00 PM EDT	0	0
Apr 26, 4:20 PM EDT	0	0
Apr 26, 4:40 PM EDT	0	0
Apr 26, 5:00 PM EDT	0	0
Apr 26, 5:20 PM EDT	0	0
Apr 26, 5:40 PM EDT	0	0
Apr 26, 6:00 PM EDT	0	0
Apr 26, 6:20 PM EDT	0	0
Apr 26, 6:40 PM EDT	0	0
Apr 26, 7:00 PM EDT	0	0
Apr 26, 7:20 PM EDT	0	0
Apr 26, 7:40 PM EDT	0	0
Apr 26, 8:00 PM EDT	0	0
Apr 26, 8:20 PM EDT	0	0
Apr 26, 8:40 PM EDT	0	0
Apr 26, 9:00 PM EDT	0	0
Apr 26, 9:20 PM EDT	0	0
Apr 26, 9:40 PM EDT	0	0
Apr 26, 10:00 PM EDT	0	0
Apr 26, 10:20 PM EDT	0	0
Apr 26, 10:40 PM EDT	0	0
Apr 26, 11:00 PM EDT	0	0
Apr 26, 11:20 PM EDT	0	0
Apr 26, 11:40 PM EDT	0	0
Apr 27, 12:00 AM EDT	0	0
Apr 27, 12:20 AM EDT	0	0
Apr 27, 12:40 AM EDT	0	0
Apr 27, 1:00 AM EDT	0	0
Apr 27, 1:20 AM EDT	0	0
Apr 27, 1:40 AM EDT	0	0
Apr 27, 2:00 AM EDT	0	0
Apr 27, 2:20 AM EDT	0	0
Apr 27, 2:40 AM EDT	0	0
Apr 27, 3:00 AM EDT	0	0
Apr 27, 3:20 AM EDT	0	0
Apr 27, 3:40 AM EDT	0	0
Apr 27, 4:00 AM EDT	0	0
Apr 27, 4:20 AM EDT	0	0
Apr 27, 4:40 AM EDT	0	0
Apr 27, 5:00 AM EDT	0	0
Apr 27, 5:20 AM EDT	0	0
Apr 27, 5:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal-Ouest, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	TV	9 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Montréal

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Montréal-Ouest, Quebec

Latest outage, problems and issue reports in Montréal-Ouest and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 2 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Kathy M (@kathym425) reported 4 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
martin lutteral 🇨🇦 (@mlutteral) reported 9 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Katelyn Thomas (@katelynvthomas) reported 11 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 13 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Averwing Entertainment (@AverwingTTV) reported 17 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
sbg4evr (@sbg4evr) reported 18 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Dan Carnelly (@dancarnelly) reported 18 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Richard E Flanagan (@phosfiend) reported 21 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 25 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Beth W (@bunnyette) reported 29 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
lagarto malo 🦎 (@lagarto_malo) reported 34 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Jaaaaaayyyyy (@zerojay) reported 35 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
sbg4evr (@sbg4evr) reported 42 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Ahsan. (@Iqballer69) reported 43 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
David MacIntyre (@dave_mac609) reported 58 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Averwing Entertainment (@AverwingTTV) reported 2 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Emmanuel (@GlitchTechFan) reported 4 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Mr. FrozenToast (@Rafi_Farkas) reported 9 minutes ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
Tina (@curious6720) reported 11 minutes ago
No internet #videotron Down since 7:00 p.m.
GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 13 minutes ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
Morin (@MorinLoL1) reported 14 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Scale (@alliareault) reported 14 minutes ago
Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT
Crab Navi 🦀 (@ChickenPoutine) reported 18 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
Buck (@BuckPanic) reported 21 minutes ago
@aybrowatchyrjet QC never seeing NHL hockey in videotron