Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dollard-Des Ormeaux, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dollard-Des Ormeaux, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Châteauguay, Dollard-Des Ormeaux, Pierrefonds, Laval, Dorval, Mont-Royal, Vaudreuil-Dorion, Sainte-Thérèse, Boisbriand, Mercier and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Châteauguay |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
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Vidéotron Issues Reports Near Dollard-Des Ormeaux, Québec
Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Faguy
(@fagstein) reported
Among the conditions the federal government has placed is for Quebecor to lower Freedom Mobile's prices by 20 per cent so they align with Videotron's mobile service prices in Quebec. Quebecor says they are willing to do this.
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Jonathan Allard
(@jonathanallard) reported
Videotron is down so I'll just be here on my phone, a bit bored
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MartinV
(@Mart_Madzaw) reported
@HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..
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Alexandre F. Joly aka Coach AF 🧡
(@darerealagile) reported
@TNewsly From Montrea Sud-ouest I confirme all providers using @Videotron network are down as well. I am with @B2B2Cinc no Internet since 00:17 though it was my Velop… no!
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👻 spooky ipv6-only networking 👻
(@noIPv6) reported
@Videotron @Mae149 agreed - if a vpn breaks in the presence of ipv6 (w/ legacy ip remaining intact), that’s a vpn problem, not an ipv6 problem 🤨 ipv6 is coming (34-37% of .ca has it NOW); if your tech falls over when it rolls out, you made implementation mistakes (& should have tested for that)
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Tim moe ⚡️🦈
(@savage_sultin) reported
@PHNX_Coyotes Embarrassing is an understatement. The Videotron Centre has lots of space @AZCoyotesPR the @NHL would never allow this in Canada especially if it was one of the poorest teams
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Manon Lessard
(@Mae149) reported
@noIPv6 @nikize0 @Videotron Agreed. Nothing against v6, it’s just a pain because ppl are dragging their feet towards full support.
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Manon Lessard
(@Mae149) reported
@strutswell @Videotron We run an ipv6 infra but we don't do ipv6 DNS resolution. So among other things, we'd have to that, and there are issues with windows share that have been known to cause issues in the past when clients show up v6. Not a huge deal but on top of heavy pile.
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Nick Hatswell
(@strutswell) reported
@Mae149 @Videotron Curious what the problem is for the vpn? Is traffic going outside vpn when DNS returns AAAA records?
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François Caron 🇨🇦 (💉x4)
(@Milnoc) reported
@BenKlass @Videotron @TekSavvyBuzz I miss Australia's $40 per month 15 GB 4G service.