Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Québec

@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

@Videotron has the worst customer service.

@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Fix this **** Now !! @Videotron #enjeuxmajeurs

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

@Videotron y’all out here having the worst connection and nobody working to help…

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

@Videotron Service internet.

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

@Videotron is service down? No Helix, no tv or internet access

@Videotron what’s going on with your internet wtf?!?!?

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

@MikeSidel @Videotron Sucks

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Anyone else having @Videotron internet issues?

@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

@Bryson_M The problem is that promises were made to the 2007 class of new entrants (of which only Videotron and Eastlink remain ( Wind was sold so not sure original promises still binding). Govt agreed to shield them from new competition.

Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.

@lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

@TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life

@jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.

videotron’s costumer service hold music goes hard af

Really have to wonder what 🐂💩 game @Videotron is pulling. My sister has tv issues and they say their tech will come between 7am and 8pm. Now that's a 13 hour window. 13 hours? So she can't go to work, or do normal things because she has to be home for them. Ridiculous

Looking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage

Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @Bell, I can advise you to go to Bell.