Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Quebec

Problems in the last 24 hours in Dollard-Des Ormeaux, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (5%)
• Phone (2%)

Live Outage Map Near Dollard-Des Ormeaux, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Wi-fi	4 days ago
Montréal	Internet	6 days ago
Montréal	Total Blackout	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dollard-Des Ormeaux, Quebec

Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:

• 
  SalaUddin (@salauddinshah99) reported 12 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  lagarto malo 🦎 (@lagarto_malo) reported 13 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  sbg4evr (@sbg4evr) reported 13 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Elephant Stone (@ElephantStoneHQ) reported 14 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Elephant Stone (@ElephantStoneHQ) reported 15 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 18 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  courtney (@conicoletti) reported 19 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Joseph Valenti (@BrokrBindr) reported 20 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 23 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Cee (@CeeFor) reported 25 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Fha Gauthier (@voilalasoupe) reported 25 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 27 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Felipe PJ (@fjvost) reported 30 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Katelyn Thomas (@katelynvthomas) reported 31 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Dan Carnelly (@dancarnelly) reported 36 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  summer the fighter (@SummerrWoodss) reported 39 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  M▼RKDIEZ (@markdiez514) reported 43 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  lawrence bass (@lbass007) reported 46 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  sbg4evr (@sbg4evr) reported 47 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Kathy M (@kathym425) reported 52 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip T. (@Corporate18) reported 2 minutes ago

  @VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.

• 
  Cyn 🚴‍♀️💨 (@Cynister72) reported 4 minutes ago

  Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

• 
  HAPPY NEW YEAR !! (@hutaoble) reported 6 minutes ago

  videotron please fix your wifi problem tabarnak

• 
  Your newest addiction (@CILANTRO_xo) reported 7 minutes ago

  @Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔

• 
  King Karbel (@KingKarbel) reported 9 minutes ago

  @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

• 
  farnaz (@farnaznaz) reported 10 minutes ago

  @Videotron the worst and least reliable internet service ever !!

• 
  Sebastien Talbot (@talbot_lab) reported 14 minutes ago

  @Videotron cell service and wifi is down........

• 
  Hangry_Beaver (@HangryBeaver1) reported 24 minutes ago

  @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?

• 
  Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported 29 minutes ago

  @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

• 
  Chantale Boivin (@chantale_boivin) reported 29 minutes ago

  @videotron Hello Vidéotron!!! My boyfriend need to work with your crapy internet... What’s you doinnn...??? Cannot even do *611 to reach you either. Horrible service. Anybody out there??