Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Quebec

Problems in the last 24 hours in Dollard-Des Ormeaux, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dollard-Des Ormeaux, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	4 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	11 days ago
Montréal	Total Blackout	12 days ago
Montréal	Total Blackout	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dollard-Des Ormeaux, Quebec

Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:

• 
  David MacIntyre (@dave_mac609) reported 12 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 12 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Kathy M (@kathym425) reported 15 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  summer the fighter (@SummerrWoodss) reported 16 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 17 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Felipe PJ (@fjvost) reported 18 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Dan Carnelly (@dancarnelly) reported 19 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  M▼RKDIEZ (@markdiez514) reported 20 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  jyseerys (@jayseereyes) reported 22 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Katelyn Thomas (@katelynvthomas) reported 22 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 28 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  sbg4evr (@sbg4evr) reported 30 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Joseph Valenti (@BrokrBindr) reported 36 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Cee (@CeeFor) reported 43 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  courtney (@conicoletti) reported 46 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  lawrence bass (@lbass007) reported 48 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Fha Gauthier (@voilalasoupe) reported 51 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Elephant Stone (@ElephantStoneHQ) reported 51 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Amanda (@wild_one1998) reported 52 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  jyseerys (@jayseereyes) reported 55 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Marriott, PhD. (@pmarriott) reported 8 minutes ago

  @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

• 
  Eric Dizon (@dizoneric) reported 9 minutes ago

  @P_rudence_ @ThomasR92483779 @Videotron Can confirm that my connection is also not working at H2T.

• 
  Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported 10 minutes ago

  @Videotron Yes, I did. The problem is on and off. And only on this channel.

• 
  Dr. Sam (@DrSamTheDentist) reported 10 minutes ago

  @Videotron’s LTE service has been out in Ottawa since May 11th! (10 days before the storm). No explanation, no apology, simply “too bad, use 3G”. One month of no service and Videotron says to just keep waiting. What a joke! Be warned if your are thinking of switching.

• 
  Marc-André Moreau (@awakecoding) reported 12 minutes ago

  @raffaeler The OnePlus series is great, but I would unfortunately have to buy it separately at full price instead of getting one of the phones available with the subsidized contracts with my local service provider (Videotron). I'm looking at the Samsung S22 Ultra or the Pixel 6/7 Pro now

• 
  Jaaaaaayyyyy (@zerojay) reported 14 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported 19 minutes ago

  @Videotron Just to let you know, the problem is obvious now on Money Talk

• 
  d (@awayfortheday) reported 20 minutes ago

  @Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.

• 
  Eric Dizon (@dizoneric) reported 24 minutes ago

  @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

• 
  pL (@pluc) reported 26 minutes ago

  @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider