Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Dollard-Des Ormeaux, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Dollard-Des Ormeaux, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Châteauguay, Dollard-Des Ormeaux, Kirkland, Vaudreuil-Dorion, Pointe-Claire, Boisbriand and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Laval |
Phone | |
| Montréal |
Internet | |
| Châteauguay |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Dollard-Des Ormeaux, Québec
Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Marc La Fontaine
(@mac_lafon) reported
from
Vaudreuil-Dorion, Québec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-Marc au Québec
(@JmbQc) reported
@Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8
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Justin
(@JustMikeTwo) reported
@DeeZNuTs_Qc Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your home router to Google. 8.8.8.8 and 8.8.4.4
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Scott Sloan
(@SensFan1984) reported
@JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix
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erin
(@erinmaclennan13) reported
@Videotron y'all trying to give us a snow day with this wifi outage?
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Anastasia is marooned in The Ontario
(@ananarchie) reported
@_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely
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Justin
(@JustMikeTwo) reported
@pxolaaaa @Videotron Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4
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Luc
(@xyz343434) reported
@PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary
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Foureyedhuman
(@Foureyedhuman2) reported
@ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.
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Beerhaze
(@Beerhaze) reported
Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.