Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Quebec

Problems in the last 24 hours in Dollard-Des Ormeaux, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Dollard-Des Ormeaux, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	19 hours ago
Montréal	Internet	1 day ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dollard-Des Ormeaux, Quebec

Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:

• 
  lagarto malo 🦎 (@lagarto_malo) reported 33 seconds ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Joseph Valenti (@BrokrBindr) reported 1 minute ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  jyseerys (@jayseereyes) reported 4 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Elephant Stone (@ElephantStoneHQ) reported 7 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  jyseerys (@jayseereyes) reported 9 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  summer the fighter (@SummerrWoodss) reported 10 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Fha Gauthier (@voilalasoupe) reported 11 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  sbg4evr (@sbg4evr) reported 19 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  lawrence bass (@lbass007) reported 24 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Dan Carnelly (@dancarnelly) reported 27 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Elephant Stone (@ElephantStoneHQ) reported 30 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Felipe PJ (@fjvost) reported 33 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Katelyn Thomas (@katelynvthomas) reported 33 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  courtney (@conicoletti) reported 34 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 47 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Cee (@CeeFor) reported 49 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 52 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  SalaUddin (@salauddinshah99) reported 53 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Kathy M (@kathym425) reported 55 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  M▼RKDIEZ (@markdiez514) reported 55 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mary maraj (@marymaraj) reported 6 minutes ago

  @Videotron @SheilaB06891416 Totally ridiculous! we pay a lot for this service that you change with no alerts!

• 
  Rosie N (@belong2superman) reported 7 minutes ago

  @Videotron my helix is down, was told that it's a general outage. Any news when it'll be back ?????

• 
  Stéphane Bergeron (@pixelyzed) reported 10 minutes ago

  @Rackspace I know it works for others so I'm wondering if you are having an issue with the Videotron ISP in Quebec right now or made DNS changes to your domains recently that may explain this?

• 
  coolio iglesias (@naxalite) reported 15 minutes ago

  @Videotron issues. English customer support?

• 
  DJAYZ IWONDERZ (@DEEJAYIWONDER) reported 20 minutes ago

  @Videotron system down

• 
  TVBC (@TVBCRehfer) reported 23 minutes ago

  @MarcMillerVM Of course it takes government money. Meanwhile Rogers is making the investment without govt money to bring the same to Six Nations. Hey Bell/Videotron what's your problem. Can't do anything without money from your friends?

• 
  William Lee (@Will78787) reported 24 minutes ago

  @Videotron Thank god my wifi is the only thing I get from you guys. Internet is down again smh.

• 
  Issa Sissoko (@IssaCheckmate) reported 25 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  🇨🇦 Stocks (@lulu6085) reported 28 minutes ago

  @CNBC regular programming not receiving in Canada this morning - we are getting CNBC World feed. Can't watch regular programming. Videotron says it's not them. Can you help? Can't watch @SquawkCNBC. so sad.

• 
  Anthony Barranco (@AnthonyBarranco) reported 31 minutes ago

  @belong2superman @Videotron I just went down too. Site is down on my phone too. Perfect timing