Vidéotron Outage Report in Dollard-Des Ormeaux, Montréal, Quebec

Problems in the last 24 hours in Dollard-Des Ormeaux, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Dollard-Des Ormeaux, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dollard-Des Ormeaux, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	10 days ago
Montréal	Total Blackout	11 days ago
Montréal	Total Blackout	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Dollard-Des Ormeaux, Quebec

Latest outage, problems and issue reports in Dollard-Des Ormeaux and nearby locations:

• 
  Cee (@CeeFor) reported 1 minute ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  sbg4evr (@sbg4evr) reported 2 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  m@rie (@mtn_carnet) reported 2 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Badr S. Masri (@badrmasri) reported 14 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  lawrence bass (@lbass007) reported 15 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  summer the fighter (@SummerrWoodss) reported 16 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 17 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Dan Carnelly (@dancarnelly) reported 17 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 31 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Kathy M (@kathym425) reported 33 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Elephant Stone (@ElephantStoneHQ) reported 35 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  sbg4evr (@sbg4evr) reported 35 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Felipe PJ (@fjvost) reported 39 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  lagarto malo 🦎 (@lagarto_malo) reported 50 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Fha Gauthier (@voilalasoupe) reported 53 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  M▼RKDIEZ (@markdiez514) reported 53 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Elephant Stone (@ElephantStoneHQ) reported 54 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  SalaUddin (@salauddinshah99) reported 56 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Tom (@dirtydinarzo) reported 56 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 57 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TG (@SBHSNGL) reported 7 minutes ago

  @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

• 
  Danny B (@RuprechtMtl) reported 11 minutes ago

  @Videotron BELL is working fine but Videotron is down for 5 days now. What a crap company.

• 
  Ella Peplowski (@coachellap) reported 12 minutes ago

  @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

• 
  IDK (@SBHSNGL) reported 12 minutes ago

  @Videotron Just saw a Bell guy fixing internet on our street . I told him I wish you were a Videotron guy. He said , ya, I am sorry. I was like me too.. Haven’t seen a single Videotron truck out . Not sure what kind of fix they are doing …

• 
  Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 15 minutes ago

  @montrealmarc @Videotron It was going in and out until Wednesday evening when it cut out entirely, around the sane time all the big trees fell over on my block - I assume it was related.

• 
  Dante's Inferno (@DanteInfn) reported 23 minutes ago

  @Videotron My service is back up in the h9h. No videotron you don't get to take credit. It only came back when hydro restored a patch nearby that was without power.

• 
  carmax (@carmax74905256) reported 23 minutes ago

  @Videotron 2) I have Rogers as a cell provider. Their network was offline for me. Was able to connect to an agent in a minute. That agent followed up by email & suggested I ask billing for a credit. They are now back online. Two completely different experiences. Videotron is not prepared.

• 
  Kevin Gélinas (@KevinGlinas1) reported 23 minutes ago

  @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.

• 
  TG (@SBHSNGL) reported 24 minutes ago

  @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

• 
  Dizrain (@TheDizrain) reported 24 minutes ago

  @Moepulido @Videotron H3V1C3 here, can confirm still no service :(