Vidéotron outages and service status in Pointe-aux-Trembles, Quebec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Pointe-aux-Trembles, including 0 direct reports.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Pointe-aux-Trembles, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-aux-Trembles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Vidéotron
Vidéotron is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pointe-aux-Trembles, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, L'Assomption, Longueuil, and Saint-Basile-le-Grand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Internet | 5 days ago |
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Montréal
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Internet | 5 days ago |
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Montréal
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Wi-fi | 10 days ago |
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Montréal
|
Internet | 13 days ago |
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Montréal
|
Total Blackout | 13 days ago |
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Montréal
|
Total Blackout | 14 days ago |
Community Discussion
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Vidéotron Issues Reports Near Pointe-aux-Trembles, Quebec
Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:
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KitEdotca (@KittEdotca) reported from Westmount, Quebec@Videotron so, erm, you’re internet is down?
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Richard E Flanagan (@phosfiend) reported from Montréal, Quebec@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy (@zerojay) reported from Montréal, QuebecVideotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, QuebecAnother internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Kathy M (@kathym425) reported from Montréal, Quebec@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Issa Sissoko (@IssaCheckmate) reported from Montréal, QuebecI switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Posadzki (@alexposadzki) reported@PKP_Qc hints that Videotron would be interested in buying Freedom Mobile; says the company was interested back in 2008 in building a national wireless network but found the spectrum auction too expensive. #INDU #telecom
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MaudeArt 💍 (@maude_art) reported@Videotron Any outage in Ste-Marthe sur le Lac?
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CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reportedThe solution for Videotron is to pay this modem and buy a new one. The I should pay 2 new modems because their cheap hardware they sell. A shame .. I am trying ti rig off and see another provider.
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Jean-François Mezei (@jfmezei) reported@ldeichel I thought that Videotron hadn't started to sell in region because they were unhappy with what Bell was offering. I guess I'll have to hunt for the CRTC filings to see what the problems are.
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GreyGhost (@stephenacworth) reported@Videotron why are there issues with internet in Chelsea QC today?
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✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported@Videotron hello, yesterday i moved to my new apartment and my internet was working normally as there is already a videotron cable. This morning the internet is not working. Could you help me please?
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✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported@Videotron hello, my internet is not working. could you help me please? thanks
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Lachajean (@Lachajean1) reported@WalkingDead_AMC Said what I think.amc in Canada no app no amc + and in Quebec videotron cable cancel amc I would have move twd to another platform not cancel it and a Negan leadership or group would have been lots more fun to see then this Maggie versus Negan there is no more Rick or michonne
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Lachajean (@Lachajean1) reported@WalkingDead_AMC Those who sees it on the app share it to torrents who still watch on Sundays? And here in Quebec the cable company videotron has cancel amc we can't get amc + or the app in Canada so amc has screw up the walking dead I would have move the all show to another platform not cancel
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CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported@Videotron Regular noise ?? @Videotron knows this issue, the support forum is full of complains regarding this issue, all people with first generation gateway. I am sorry to hear in what kind of company @Videotron is now .. A one which don’t recognize its faults.