Vidéotron outages and service status in Pointe-aux-Trembles, Quebec

Problems in the last 24 hours in Pointe-aux-Trembles, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-aux-Trembles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Pointe-aux-Trembles, Quebec

Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 36 seconds ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 22 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Daniel McMahon (@danmac40) reported 41 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

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  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 6 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  James Somaeck (@somaeck) reported 7 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  Max (@MightyMax44) reported 8 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

• 
  Panda🌻 (@takarajewels) reported 9 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 10 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  François Caron 🇨🇦 (@Milnoc) reported 13 minutes ago

  @fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.

• 
  LibertyDragonette (@LostLunatic2) reported 18 minutes ago

  @mrenner_schultz @RichardAubrey11 @Starlink Ah shut up! All the internet service does. Bell Canada, Videotron... they all do. If you have a phone, they spies on you with your data. I don't care, I have nothing to hide. I'm doing nothing illegal.

• 
  pomme (@antistraightppl) reported 24 minutes ago

  @80000divastrike we use videotron in my house but honestly it's just "bell but smaller and also the customer service doesn't tell you to go to hell when you contact them"

• 
  ERICX2020 (@ERICX2020) reported 25 minutes ago

  @Videotron Worst cellular service in Canada.

• 
  ERICX2020 (@ERICX2020) reported 27 minutes ago

  @Videotron Worst cellular service in Canada.