Vidéotron outages and service status in Pointe-aux-Trembles, Quebec

Problems in the last 24 hours in Pointe-aux-Trembles, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-aux-Trembles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Pointe-aux-Trembles, Quebec

Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 13 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Daniel McMahon (@danmac40) reported 17 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 52 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maka veli (@Makaveli_28) reported 7 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Emmanuel (@GlitchTechFan) reported 7 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Arka Chatterjee (@arkachatter1986) reported 8 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 8 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Emmanuel (@GlitchTechFan) reported 13 minutes ago

  So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

• 
  Buck (@BuckPanic) reported 14 minutes ago

  @aybrowatchyrjet QC never seeing NHL hockey in videotron

• 
  Francis Taquin (@FrancisTaquin1) reported 17 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  Alex Clark (@alxclrk) reported 18 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Jj89 (@Jj8990313510) reported 19 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Andrew Cameron (@Ott_Andrew_Cam) reported 21 minutes ago

  @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.