Vidéotron outages and service status in Pointe-aux-Trembles, Quebec

Problems in the last 24 hours in Pointe-aux-Trembles, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-aux-Trembles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Pointe-aux-Trembles, Quebec

Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 3 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Daniel McMahon (@danmac40) reported 3 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 35 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Faguy (@fagstein) reported 3 minutes ago

  4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.

• 
  R i N K Y (@RinkyReport) reported 3 minutes ago

  @ScottXfan The thing is with the vast territory around Quebec city, a lot of people would travel up to 2hrs to go watch a game. They have the building, the tv network in TVA Sports with Videotron, just the QMJHL games there have 8000 people in the stands. For many it would make sense.

• 
  ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 4 minutes ago

  @moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭

• 
  Scott Pooley (@PoolsMcPools) reported 5 minutes ago

  @dagecky @emanningwrites Most likely yes, the owner of Videotron. The problem is he’s a hardcore Quebec separatist, not sure the NHL would want to be involved with that.

• 
  Amelie Leah (@melievisuals) reported 8 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Andrew Cameron (@Ott_Andrew_Cam) reported 11 minutes ago

  @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

• 
  James Somaeck (@somaeck) reported 12 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  Pepperfly (@Pepperfly228975) reported 15 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

• 
  François Caron 🇨🇦 (@Milnoc) reported 16 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  lHigHNesS (@lHigHNeSs99) reported 18 minutes ago

  @TheAthletic Why ******** is Texas getting a team before Québec City? Québec City already has an arena built for the NHL and people would fill it up no matter what. People come from hours away to go to the Bell Centre and I don't think the Centre Videotron would be any different.