Vidéotron outages and service status in Lorraine, Quebec

Problems in the last 24 hours in Lorraine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lorraine, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

City	Problem Type	Report Time
Laval	Internet	12 hours ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago
Laval	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Lorraine, Quebec

Latest outage, problems and issue reports in Lorraine and nearby locations:

• 
  Fha Gauthier (@voilalasoupe) reported 3 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 5 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  SalaUddin (@salauddinshah99) reported 13 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 25 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Badr S. Masri (@badrmasri) reported 27 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Daniel McMahon (@danmac40) reported 30 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 33 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  courtney (@conicoletti) reported 35 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  lawrence bass (@lbass007) reported 46 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 50 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LarryFisherman (@LarryFishermang) reported 6 minutes ago

  @Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 7 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  François Bousquet (@Bousquetteries) reported 8 minutes ago

  @Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!

• 
  Fluxtrot (@fluxtrot) reported 10 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 11 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  irønic (@mortendedans) reported 12 minutes ago

  @shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH

• 
  Morin (@MorinLoL1) reported 19 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 21 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 24 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.