Vidéotron

Vidéotron Outage Report in Lorraine, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lorraine, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lorraine, Laurentides, Québec 02/15/2026 15:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lorraine, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Blainville and Laval.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Wi-fi
CanadaMontréal TV
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lorraine, Québec

Latest outage, problems and issue reports in Lorraine and nearby locations:

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • conicoletti courtney (@conicoletti) reported from Deux-Montagnes, Québec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • danmac40 Daniel McMahon (@danmac40) reported from Mascouche, Québec

    @Videotron what’s going on no service on helix

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fiddlersgreen92 Philby Bear (@fiddlersgreen92) reported

    What data I’m getting on my phone is limited as hell; the storm’s messed with our service provider (Videotron), seems like.

  • Johnny78190531 Donny (@Johnny78190531) reported

    @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.

  • TheSlasherChick Améliane FC 💀🍁 (@TheSlasherChick) reported

    Anybody else got their mobile plan with @Videotron and having issues? My cellular network is ON and OFF since this morning, including calls and text messages. I seem to find folks reporting internet issues (which makes sense) but I can't find info on cellular data! 🥺

  • sashalovidia Tina (@sashalovidia) reported

    @Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron Power restored at noon yesterday. Our cable service returned mid afternoon the same day but it’s been 48 hours without internet service. At what point should I call to inquire? Thanks!

  • rondv220 RD (@rondv220) reported

    @videotron can't wait to get my internet, phone, TV back, so i switch all to another providers !!!!! 2 days with no access when electricity was restored 24H. Bad company !! zero communication with customers !!!

  • markenman22 markenman22 (@markenman22) reported

    @Videotron How do bell customers have internet and videotron has an outage?? I'm canceling my service asap

  • CatIs4Fyte Nezzy (@CatIs4Fyte) reported

    @Videotron any update on when your incompetence will end and you’ll stop being embarrassing and go back to being at least on par with Bell? I know you guys don’t give a **** but 12 year customer here on 5 services. I’m switching to bell the microsecond my phone contract ends.

  • danielaiszt Daniela (@danielaiszt) reported

    @Videotron we are without home internet since yesterday. Will we get a discount for all the days without service?

  • iamchrisfraser Chris Fraser (@iamchrisfraser) reported

    @TheSlasherChick @Videotron I’m on Fido. I’ve been doing speed checks since we lost power. I assume the network is so overloaded as we’re all trying to stream things instead of using the home internet (because all our routers are down).