Vidéotron Outage Report in Lorraine, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Lorraine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (65%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lorraine, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Boisbriand, Blainville and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Dollard-Des Ormeaux |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Lorraine, Québec
Latest outage, problems and issue reports in Lorraine and nearby locations:
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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cat ✨
(@hej_cat) reported
me today: my anxiety has intense so bad since yesterday and i slept not well, i need a break, i want to ask the day off to my supervisor but nah i shouldn't it's not that bad videotron: say no more *coupe l'internet dans mon quartier pour l'après-midi entier*
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Jeffery A Thomas 🇨🇦
(@JefferyThomas) reported
**** @Videotron! It's like their primary job is to make you waste your time calling support.
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NKSingh
(@nkpj226) reported
@Videotron is there internet issues?
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Tiziana
(@Tizianarules) reported
@vpMontrealer @Videotron Classic bs response. There’s a massive service outage and the tech wants to check your ticket....just tell us what’s going on! Post something!
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Nora Loreto
(@NoLore) reported
Last time they tried to help on Twitter they asked me to give Videotron THE ABILITY TO SEND TWEETS FROM MY ACCOUNT which is obviously not happening. So I tried to request another password reset and op, I'm fully locked out of my account.
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VP Montreal TaxPayer 🇨🇦🇺🇸
(@vpMontrealer) reported
@Tizianarules @Videotron Videotron website should have an outage map like Hydro Quebec to improve customer service 👀
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Lachajean
(@Lachajean1) reported
@WalkingDead_AMC Those who sees it on the app share it to torrents who still watch on Sundays? And here in Quebec the cable company videotron has cancel amc we can't get amc + or the app in Canada so amc has screw up the walking dead I would have move the all show to another platform not cancel
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Shooter McGavin
(@avo_k) reported
@nectarios Videotron is the lesser of 2 evils. Been using Helix without issues. Never used Bell Fibe and have heard its quite good but Bell's customer service and billing is atrocious. Avoid at all costs.
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SEE-MORE helps ... ALL STAND TALL!
(@MEETSEEMORE) reported
@TSNHelp My TSN Live stream is continuously jumping forward. It is like a quick jerk forward every couple of seconds. I've changed resolution and stopped and started the stream. I am on a super-fast high-quality unlimited data plan with Videotron. How do I fix this stream?
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Lachajean
(@Lachajean1) reported
@WalkingDead_AMC Said what I think.amc in Canada no app no amc + and in Quebec videotron cable cancel amc I would have move twd to another platform not cancel it and a Negan leadership or group would have been lots more fun to see then this Maggie versus Negan there is no more Rick or michonne