Vidéotron Outage Report in Lorraine, Laurentides, Québec

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Fix this **** Now !! @Videotron #enjeuxmajeurs

@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

@Videotron what’s going on with your internet wtf?!?!?

@MikeSidel @Videotron Sucks

@Videotron what’s going on no service on helix

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

@Videotron y’all out here having the worst connection and nobody working to help…

@Videotron Service internet.

Wthhh @Videotron why is my txting not working 😡😡

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Anyone else having @Videotron internet issues?

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

@Videotron is service down? No Helix, no tv or internet access

@Videotron has the worst customer service.

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

@Videotron hi! Any idea when will the service be back in Laval?

@fagstein It annoys me that thanks to this pissing match, Videotron subscribers have trouble signing into Bell Media streaming content (i.e. CTV apps) that we pay for.

@Videotron My home phones are being bombarded with spam phone calls today all spoofing numbers. Driving me nuts, 8 calls in 20 mins. All with "bank security" crap. FIX THIS! #fraud

@niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron

@Videotron No, the call did not get cut, I was hung up on!! There's a huge difference, great gaslighting service though!

Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.

Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.

@iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage

@anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue

@FirzanaSadik @Videotron @BTCollation Still no service?