Vidéotron outages and service status in Lorraine, Quebec

Problems in the last 24 hours in Lorraine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lorraine, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

City	Problem Type	Report Time
Laval	Internet	5 days ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Boisbriand	Internet	3 months ago
Blainville	Internet	3 months ago
Laval	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Lorraine, Quebec

Latest outage, problems and issue reports in Lorraine and nearby locations:

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 1 minute ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Fha Gauthier (@voilalasoupe) reported 9 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 16 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Daniel McMahon (@danmac40) reported 21 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  courtney (@conicoletti) reported 21 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  lawrence bass (@lbass007) reported 35 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Badr S. Masri (@badrmasri) reported 38 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 42 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 46 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  SalaUddin (@salauddinshah99) reported 57 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis Taquin (@FrancisTaquin1) reported 1 minute ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 2 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 10 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  BeegJJ (@BeegJj) reported 11 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!

• 
  David Labelle (@DavidLabelle3) reported 13 minutes ago

  @koodo No issue with Fizz (Videotron)

• 
  Kamelia (@money_pulasi) reported 18 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Shawna McLean (@Shawna_not_Sean) reported 18 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  Toth (@FakeNews10164) reported 19 minutes ago

  This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

• 
  James Somaeck (@somaeck) reported 20 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  ScorpioSymbol (@IvanMakesGames) reported 23 minutes ago

  @Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)