Vidéotron Outage Report in Lorraine, Laurentides, Quebec

Problems in the last 24 hours in Lorraine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lorraine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Saint-Jérôme, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	7 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	10 days ago
Montréal	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lorraine, Quebec

Latest outage, problems and issue reports in Lorraine and nearby locations:

• 
  Amanda (@wild_one1998) reported 2 seconds ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Fha Gauthier (@voilalasoupe) reported 1 minute ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Dan Carnelly (@dancarnelly) reported 7 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Elephant Stone (@ElephantStoneHQ) reported 12 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Elephant Stone (@ElephantStoneHQ) reported 17 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  M▼RKDIEZ (@markdiez514) reported 18 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Cee (@CeeFor) reported 22 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  courtney (@conicoletti) reported 22 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  SalaUddin (@salauddinshah99) reported 25 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  jyseerys (@jayseereyes) reported 27 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Felipe PJ (@fjvost) reported 30 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 33 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  lawrence bass (@lbass007) reported 40 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Daniel McMahon (@danmac40) reported 42 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 44 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  summer the fighter (@SummerrWoodss) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  sbg4evr (@sbg4evr) reported 51 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Kathy M (@kathym425) reported 54 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prince (@NotPrinceF) reported 3 minutes ago

  @LuchyMTL @Videotron It’s been out for me since 12 am last night makes no sense power hasn’t gone out but somehow the wifi is not working

• 
  The CoPiloter (@Co_Piloter) reported 3 minutes ago

  @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

• 
  Steve Faguy (@fagstein) reported 4 minutes ago

  - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

• 
  Michael Osborne (@WMichaelOsborne) reported 6 minutes ago

  @CompBureau Notice of Appeal raises 2 grounds: 1. Tribunal should have analyzed original deal (Rogers buys all of Shaw including Freedom), then considered whether Freedom divestiture to #Videotron resolves competition problems.

• 
  Coffee & Wingtips (@LeSeanMTL) reported 7 minutes ago

  @virginmedia Just transferred my mobile from Videotron to Virgin and no service! I never had outages with @Videotron and before I even was hooked up with Virgin, no service. Is it normal for Virgin to have constant outages? This is Canada and we expect major snow storms….

• 
  Jennifer Quaid (@quaid_jennifer) reported 9 minutes ago

  3 key points: - Tribunal analysis based on deal, *as modified by divestiture to Videotron*, so only loss of Freedom wireless, not Shaw wireless as a whole - only AB & BC geographic markets in issue - wireline business not considered as @CompBureau did not allege this was issue

• 
  Dbars (@djbarsanti) reported 9 minutes ago

  @Videotron Service is down again

• 
  Michel Feria (@MichelFeria3) reported 11 minutes ago

  @fizz_ca I would like to know if the videotron clients or from others companies have the same issue as you, in my case no internet since 7:30 am so more than 15 hours without internet... no good 😞

• 
  Marc Lawsane (@InsaneLawsane) reported 16 minutes ago

  @Videotron so what's the problem now?

• 
  danielle murrell cox (@dmcox_) reported 17 minutes ago

  Videotron internet is down 🫠