Xplore

Xplore Outage Report in Orléans, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orléans come from postal codes K4A.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Orléans, Ontario 01/25/2026 16:10

January 25: Problems at Xplore

Xplore is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Orléans, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Orléans and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOrléans Total Blackout
CanadaOrléans Wi-fi
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bustinskullz iOFtheBEHOLDER (@bustinskullz) reported

    @Xplornet Internet down in Windsor Ontario for a couple hours now. I see alot more posting about it almost Canada-Wide! Not even a post addressing it, kind of sad for how much money you make upcharging and throttling.

  • RobFallis Robert Fallis (@RobFallis) reported

    @Lynnincanada @Xplornet Down in Niagara as well. Can’t get through to support

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet xplornet: Come look at our pristine forests, there, you'll wander through majestic wildlands covered with UP TO 1000 trees. Their forest when you get there. That's their internet in a nutshell, avoid xplornet, they are a terrible ISP. #Starlink #cancelxplornet

  • JodiJDeJong Jodi (@JodiJDeJong) reported

    @Xplornet What's up with internet randomly being down? We've got some serious @netflix watching to do 🙄 Do we have to get together and party or something? Oh right #StayHome

  • patrick22wood1 Oteh Ochi (@patrick22wood1) reported

    Been waiting 1 hour and 20 minutes and counting to speak to a Customer Representative at @Xplornet such poor service. Last time I requested a call back but no one called back. Nothing but issues with the internet service.

  • tracyeboyce Tracy (@tracyeboyce) reported

    Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Your priorities are at the wrong place. Ever heard of Providing good service? Obviously never!

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.

  • mb_cls mb, MCpl (ret’d) 🇨🇦 (@mb_cls) reported

    @Xplornet WTH? Can’t call support. No update on your website. Link to Twitter on website incorrect. No service from at least Manitoba to New Brunswick. How about updating clients who pay for this poor service.

  • the_wellnessmom Kporter (@the_wellnessmom) reported

    anyone else still having issues with @Xplornet ??? I still don't have internet.