Xplore

Xplore Outage Report in Orléans, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orléans come from postal codes K4A.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Orléans, Ontario 02/15/2026 12:05

February 15: Problems at Xplore

Xplore is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Orléans, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • 2ZRescue Brent Campbell (@2ZRescue) reported from Russell, Ontario

    Hey @Xplornet stop throttling. Paying $100 a month for “up” to 25 MBS LTE. NOPE. No service after 5pm to midnight and lucky to get 1.2 MBS. @CRTCeng @CRTCHearings @fanCRTCProfling

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mprshane random-shane (@mprshane) reported

    @TheComicHunter oh it is not great, I mean, getting fibre is yes, but the DSL is so poor out this way it was a rip off and when we went to xplornet it degraded to the point it no longer worked. working remotely has been challenging for years

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet They will be lucky if they get 5 Mbps on Xplornets **** service.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • Sampaguita_II sampaguita ll 🇨🇦 (@Sampaguita_II) reported

    .@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet People getting covids and xplornet trying to make it worse by threatening them with terrible service.

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet A week went by no call, so another call to Xplornet and was advised they have escalated the call and we will get a response by end of day Monday. Don’t be shock as we were bot we didn’t get any response or call. To think this is just to set up a service appointment.

  • chaduthf Chad (@chaduthf) reported

    @bigbushelsag @SpaceXStarlink This is Xplornet but had a guy come set up the network at the shop it made a huge difference

  • MikeWitkowicz Mike Witkowicz (@MikeWitkowicz) reported

    Hey @Xplornet how does a company resolve a B2B issue with you that affects mutual customers?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I bet the person that reads @APLenehan's Twitter (let's be honest, he doesn't do it for himself) must have to chuckle at all the crap people give him for how shitty his company @Xplornet is. Hi guys, nothing personal, the company is just awful and needs to die is all.

  • burkevillemama Burkeville Mama (@burkevillemama) reported

    @Xplornet please explain to me how “high speed internet” equals throttled local wifi when playing downloaded shows using Airplay or Chromecast from iPad to TV. Paying $145/month for this “service” is truly frustrating.