Bell Canada Outage in North Vancouver, Fraser Valley Regional District, British Columbia

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

@Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

@Bell when are we being compensated for the outage which caused financial hardship for many.

@Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

@Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

@Bell_Support Please update on your feed about your B.C. service outage.

@Bell_Support my mobile service is not working. Cannot text or call anyone.

@maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

@MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.

Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄

@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

@salishsea86 @mistymtn09 @Subhedgehog I've started. Believe me I'm not a @Bell customer. I've given up buying @adidas - not easy to do with a sporty teen in the house. We should also call on @MLS and @CanadaSoccerEN to answer about this as well.

@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

@gregobr @CarttCa @Bell I also wonder when these news stories are read by non-industry readers if there are some people left under the impression that their unserved village will all of the sudden get service as a license is obtained.

@Bell I’ve been a huge supporter of your brand and pay you hundreds per month. No more, your company is not unlocking my daughter’s iPhone 7. Consider us broken-up.

@Bell I’ve been a huge supporter of your brand and pay you hundreds per month. No more, your company is not unlocking my daughters iPhone 7. Consider us broken-up.

@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

@Bell_Support : so I guess we'll get our #Note9 update in February... Damn

@Bell_Support my internet is down again and comes back and gose away i called bell. they guy and i did all the steps . im waiting for the higher level 2 to call me. back. my internet is down again now and its still down

@Bell_Support We tried. 3 phone calls and 5 hours trouble shooting. You couldnt get out to repair the line and restore service until after the 21st. Its the 13th today and these calls were from the 9th-11th

@Bell Our speeds don’t approach half of what we paid for with @Bell services. How do we get in touch to troubleshoot and fix this? We’ve already invested hours and hours into this on the phone with your teams and don’t have hours anymore to spend.

.@Bell_Support be like yeah we’ll fix ur wifi but we’ll make the service so shitty that it’s easier to just waste ur data so we can charge you more money

@Bell_Support i have been on line with tech support for over an hour...your collaleague wont answer me. On hold. Is this customer service?

@MattCampbellca @jessephiltz @Bell_Support Oh yes. The legal department of Service Canada calling about your social security number 🙄 I don't feel it's appropriate to screen calls from NS numbers coming to my phone, so end up having to answer. I had two this morning. This week they've spoofed an TO no, 1-833 and France!

@Bell_Support Already done, mentioned outage for 3 days :( and we are living in a city !

@jessephiltz @EcDevDT @Bell_Support Robot recording threatened to cancel my Social Insurance Number. Harsh!

@KiaCanada @Bell UVO intelligence app is just too SLOW. Please UPDATE this app. This app is great and has HUGE potential.

@MattCampbellca @Bell_Support The legal department robot at Service Canada calls me daily to check in.