Bell Canada Outage Report in Burnaby, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and phone.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Bell Canada
Bell Canada is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (45%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Burnaby, British Columbia
The most recent Bell Canada outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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IamStuber
(@CP_CNC) reported
from
Richmond, British Columbia
@salishsea86 @mistymtn09 @Subhedgehog I've started. Believe me I'm not a @Bell customer. I've given up buying @adidas - not easy to do with a sporty teen in the house. We should also call on @MLS and @CanadaSoccerEN to answer about this as well.
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Jamie Billingham
(@jamiebillingham) reported
from
New Westminster, British Columbia
@Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Matthew Elder
(@aMattStory) reported
from
New Westminster, British Columbia
@MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.
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Vancouver Bits and Bites
(@MaryinVancity) reported
from
Surrey, British Columbia
@Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
@Bell when are we being compensated for the outage which caused financial hardship for many.
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.
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Lioness
(@lioness0817) reported
from
North Vancouver, British Columbia
@Bell_Support my mobile service is not working. Cannot text or call anyone.
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Vik Khanna
(@vikkhanna) reported
from
Vancouver, British Columbia
@Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @CarttCa @Bell I also wonder when these news stories are read by non-industry readers if there are some people left under the impression that their unserved village will all of the sudden get service as a license is obtained.
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please update on your feed about your B.C. service outage.
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H E A V Y D E E
(@itsheavydee) reported
from
Delta, British Columbia
@Bell ‘s resolution team is trash and full of a bunch of liars. Switching services
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J
(@lordgaydude) reported
from
Vancouver, British Columbia
Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@NeilHyndman) reported
@Bell @Bell_Support do you have an ETA to have #Fibe TV service restored in Ontario and Quebec? A LOT of shows are premiering tonight... My neck is getting sore of watching my 7.5" iPhone.... Any updates/ETA at all???
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David Green
(@MiloMinute15) reported
@Bell_Support @Bell I understand that things happen & sometimes technology goes down but your lack of communication & inability to notify customers of the outage on your very own website is sheer incompetence. You wasted an enormous amount of people’s time - myself included b/c you don’t communicate
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Ahmed moallim
(@Ahmedmoallim8) reported
@Bell_Support How long is Gonna take to fix
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John Peer
(@PeerMediaGroup) reported
@Bell_Support Bell fibe down since about 5pm along the Seaway, bell tech phone number they provided not working either-busy signal. No info
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Karen Stewart
(@Karens0220) reported
@Bell_Support Had no service since 5pm
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Daniela F
(@Dee2988) reported
@Bell_Support the bell Fibe app doesn’t have a restart function! How is the Fibe tv issue not resolved yet! It’s been 6 hours!
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Jolly Khanna
(@Greengiants_) reported
@Bell_Support My god, are you still down?????
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CaroleH
(@CaroleH50349481) reported
@hewett_michael @Bell_Support Bell Canadas support message is that they are too busy to help anyone, maybe they have the tech support employees out splicing wires rofl
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david ollivier
(@torontoguy55) reported
@Bell_Support @Bell Ok, but the fact that I have not been able to watch tv all night is an issue. Am I going to get compensated financially for your terrible service.
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Rebecca
(@RebeccaMedeiro4) reported
@Bell_Support When is this issue going to be resolved?! Am update would be nice?!