Bell Canada Outage Report in Burnaby, British Columbia
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Burnaby, British Columbia
The most recent Bell Canada outage reports came from the following cities: Surrey and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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♡ Michelle
(@ChellieMC) reported
from
Surrey, British Columbia
@Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Matthew Elder
(@aMattStory) reported
from
New Westminster, British Columbia
@MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.
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Lioness
(@lioness0817) reported
from
North Vancouver, British Columbia
@Bell_Support my mobile service is not working. Cannot text or call anyone.
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♡ Michelle
(@ChellieMC) reported
from
Surrey, British Columbia
@Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)
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Vancouver Bits and Bites
(@MaryinVancity) reported
from
Surrey, British Columbia
@Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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♡ Michelle
(@ChellieMC) reported
from
Surrey, British Columbia
@Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)
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J
(@lordgaydude) reported
from
Vancouver, British Columbia
Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Jamie Billingham
(@jamiebillingham) reported
from
New Westminster, British Columbia
@Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.
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H E A V Y D E E
(@itsheavydee) reported
from
Delta, British Columbia
@Bell ‘s resolution team is trash and full of a bunch of liars. Switching services
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
@Bell when are we being compensated for the outage which caused financial hardship for many.
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please update on your feed about your B.C. service outage.
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Vik Khanna
(@vikkhanna) reported
from
Vancouver, British Columbia
@Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Let's talk to it.
(@catfatbat) reported
@Bell how much for good internet that doesn't ******* suck? I'm sick and tired of being the only one with lag issues.
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humanitaires
(@Humanitaires) reported
@RobertSergiel @Bell_Support And no one will be fired. This is how they operates. Wish the vp would give me a call so I can complain agaisnt all employees who where rude, unprofessional. Unpolite. I have all employee numbers but no one care....
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VP-Elect Baby DeadEye Tweeter
(@montreal_baby) reported
@Bell_Support In Montreal and internet has been down ALL afternoon and I need to work! I have a ticket open but its a Bell problem so no clue when it comes back up. What is going on?!?! I have work tomorrow AM and updates would be NICE
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MARIA GRECO
(@MARIAGR57486609) reported
@Bell_Support @PatForanCTVNews @CP24 #CustomerService #customerexperience Vulnerable senior on Lifeline left without telephone service. All this due to employee error! Have emailed executive office. High level of stress and anxiety for family! Still waiting for service!!!
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leftbob🌊🇨🇦🇺🇸
(@leftbobgolfer) reported
@Bell That looks like a picture of an @bell customer service desk, as in, no live person to speak with. Likely better than the mistreatment and lies you get from the real ones and the definite reason there'll never be another bell product or service in my home.
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Gennelle Cruz
(@gennelle_) reported
Your **** service makes me wanna blow my brains out @Bell_Support
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katie
(@oceanwavebIues) reported
and @bell i’m so mad at y’all for putting fibe into my street and cutting my wifi line in half. 👍🏻 please fix it i don’t care if the ground is frozen please come fix it
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obliviouscookiemonster99
(@obliviouscooki2) reported
@Bell_Support Trying to cancel my upgrade but im passed on from 1 CSR to another
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Mr.NotNice
(@Mr_NotNice_) reported
I been on the damn phone on hold for an hour with @Bell_Support and no one yet this is crazy 😒😒😒
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Karen Daynard
(@KarenDaynard) reported
@EricLiptonNYT It's ridiculous. I've never had better service from @Bell than after I cancelled my account. I guess they didn't believe me when I told them I would. I still get crappy Internet (being rural Ontario) but at least I'm only paying 1/3 the price of Bell.