Bell Canada Outage Report in Burnaby, British Columbia
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (20%)
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Phone (16%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Burnaby, British Columbia
The most recent Bell Canada outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Vik Khanna
(@vikkhanna) reported
from
Vancouver, British Columbia
@Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡
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Vancouver Bits and Bites
(@MaryinVancity) reported
from
Surrey, British Columbia
@Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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♡ Michelle
(@ChellieMC) reported
from
Surrey, British Columbia
@Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)
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H E A V Y D E E
(@itsheavydee) reported
from
Delta, British Columbia
@Bell ‘s resolution team is trash and full of a bunch of liars. Switching services
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♡ Michelle
(@ChellieMC) reported
from
Surrey, British Columbia
@Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.
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Adam
(@AdamJ77) reported
from
Vancouver, British Columbia
@ciaramccormack @Bell @WhitecapsFC Noteworthy Indeed. That offends me. Their cell phone plans are terrible too
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Lioness
(@lioness0817) reported
from
North Vancouver, British Columbia
@Bell_Support my mobile service is not working. Cannot text or call anyone.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
@Bell when are we being compensated for the outage which caused financial hardship for many.
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please update on your feed about your B.C. service outage.
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Jamie Billingham
(@jamiebillingham) reported
from
New Westminster, British Columbia
@Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.
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♡ Michelle
(@ChellieMC) reported
from
Surrey, British Columbia
@Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it
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Michelle
(@hummingbird_143) reported
from
Vancouver, British Columbia
@Bell have upgrade 2 phones, paid taxes and fees, called customer service 10+ #lostcount ,requested a manager call back 3 times and nothing! Bill is still saying outstanding even though bell customer service keeps telling me they made a mistake. #nothappy #longtimecustomer
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Parr
(@suzanneparr) reported
@DimitrinaStanc4 @Bell @Rogers Sorry to hear that though. Trouble with service providers can be very frustrating!!
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The Canadian Content
(@psychofish77) reported
@bell Just spent two hours on the phone because my internet isn’t working properly. The agent’s solution after all that time was that I should turn it off and back on again if it’s not working. Great IT department you’ve got there.
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BrendaJThompson
(@AncientActivist) reported
@Bell_Support The person in charge of the building has been working with you guys for FOUR WEEKS and it is still not working. What is the problem???? #MacDonaldMuseum #MiddletonNS #gonnagetapinataandnameitBell
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Bearman
(@bearman01) reported
@Bell_Support Is there a current internet outage in Oakville?
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Jakey
(@_TheCaptaincs) reported
@Bell why does your **** internet service throttle users at 230am? Every single night my connectivity drops, even though I pay for your best internet service. You guys suck, and only get my service because @rogers is marginally- by the smallest of margins mind you- worse.
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stephh ♔
(@stephmacoretta) reported
Hey @Bell , it makes me sad you allow your employees to interrupt and talk over a customer when they’re explaining their current situation. Everything from your pricing to your customer service needs some work 👎🏼👎🏼
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Amanda Mae Risser
(@AmandaRisser1) reported
@Bell and other companies why when I call for help do your employees tell me they are located in the Philippines? I am in Canada and my services are in Canada and I bought my products in Canada. @JustinTrudeau
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Suzanne Parr
(@suzanneparr) reported
@DimitrinaStanc4 @Bell @Rogers Rogers are terrible! I vowed to go to Bell & put up with anything to avoid Rogers.
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Mod Sherpa
(@ModSherpa) reported
@RealDrunKev @Bell Time to do tech support from the phone!
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DrunKev🍺
(@RealDrunKev) reported
Nice. Internet crapped out literally 2 minutes before an appointment with a client. @Bell help