Bell Canada

Bell Canada Outage Report in Burnaby, British Columbia

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Burnaby, British Columbia 01/12/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (21%)

    TV (21%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Burnaby, British Columbia

The most recent Bell Canada outage reports came from the following cities: Surrey and Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • itsheavydee H E A V Y D E E (@itsheavydee) reported from Delta, British Columbia

    @Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    @Bell when are we being compensated for the outage which caused financial hardship for many.

  • MaryinVancity Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia

    @Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

  • vikkhanna Vik Khanna (@vikkhanna) reported from Vancouver, British Columbia

    @Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please update on your feed about your B.C. service outage.

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from New Westminster, British Columbia

    @Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

  • lioness0817 Lioness (@lioness0817) reported from North Vancouver, British Columbia

    @Bell_Support my mobile service is not working. Cannot text or call anyone.

  • lordgaydude J (@lordgaydude) reported from Vancouver, British Columbia

    Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄

  • aMattStory Matthew Elder (@aMattStory) reported from New Westminster, British Columbia

    @MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jaspreet_Somal Jaspreet (@_Jaspreet_Somal) reported from Brampton, Ontario

    @CRTCeng @Bell @CCTS_CPRST Hello, yes I have contacted them multiple times. And they say it has been a ongoing issue in my area. They gave me a 40 $ rebate on this months bill as well. However, I don’t have my phone working. It is really difficult to survive in these times where you need data and phone

  • miamismynic AmyF (@miamismynic) reported

    @Bell_Support is there an issue with data services 5G or LTE. Doesn’t appear to work on my cell

  • GloriousRH Riley Helgeson (@GloriousRH) reported

    @Bell_Support internet has been down since last Thursday, potential blizzard hitting the province this Wednesday, can’t get a tech out to look until this Thursday (the day after the blizzard)? Any way we could possibly expedite this guys?

  • Manpree20191357 Manpreet kaur (@Manpree20191357) reported

    @Bell I can't even change my plan. I getting in debt and not able to cope up with payments. I can't wait to pay off the phone and switch to @TELUS or @Rogers. At least they have equally better service and affordable plans.

  • KromGordon Gordon Krom (@KromGordon) reported

    @Bell_Support Is this in regards to Bell in Ottawa Canada? because last night internet was down for around 2 to 3 hours. (between 5:44 pm and 8 pm)

  • connorchambers Connor Chambers (@connorchambers) reported

    @Bricetacular @TorontoUltra @Bell Had to be the bearer of bad news in that clip eh

  • mariapia117 maria pia aguilera (@mariapia117) reported

    @Bell_Support is there an internet outage in CoteSt Luc? My modem can’t seem to connect to internet since 10:30today!!! 😩😡

  • Manpree20191357 Manpreet kaur (@Manpree20191357) reported

    @Bell I am so disappointed and frustrated ever since I got with your service. I got a Note 20 Ultra back in feb 2021 and the plan was so expensive. I was told that I can always switch but atm, that was the plan I could get with the phone. I am almost broke now because of you guys

  • janineevva Janine (@janineevva) reported

    @Bell I’ve been waiting for two weeks for a phone call from a manager…I’ve called multiple times and all your employees do is put a “note” on my file… your customer service is a joke. This is how you treat a 10+ year customer?! Wow.

  • DerekSilva Derek E. Silva (@DerekSilva) reported

    @Bell_Support Listen, there’s no need. You are a customer service rep dealing with the repercussions of bad marketing. I don’t have a Bell account. I just dropped Bell Mobility in favour of Rogers (better service, less money), and I will be sticking with @startca for Internet.