Bell Canada

Bell Canada Outage Report in Burnaby, British Columbia

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Bell Canada Outage Chart in Burnaby, British Columbia 12/05/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (18%)

    Phone (18%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Burnaby, British Columbia

The most recent Bell Canada outage reports came from the following cities: Vancouver, Surrey and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Phone
CanadaVancouver Total Blackout
CanadaSurrey Phone
CanadaCoquitlam Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please update on your feed about your B.C. service outage.

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • lioness0817 Lioness (@lioness0817) reported from North Vancouver, British Columbia

    @Bell_Support my mobile service is not working. Cannot text or call anyone.

  • AdamJ77 Adam (@AdamJ77) reported from Vancouver, British Columbia

    @ciaramccormack @Bell @WhitecapsFC Noteworthy Indeed. That offends me. Their cell phone plans are terrible too

  • hummingbird_143 Michelle (@hummingbird_143) reported from Vancouver, British Columbia

    @Bell have upgrade 2 phones, paid taxes and fees, called customer service 10+ #lostcount ,requested a manager call back 3 times and nothing! Bill is still saying outstanding even though bell customer service keeps telling me they made a mistake. #nothappy #longtimecustomer

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from New Westminster, British Columbia

    @Bell_Support They’ve been phoning repeatedly and when I answer no one’s there. I asked customer support to put a note on my file to not call but apparently that hasn’t happened.

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.

  • itsheavydee H E A V Y D E E (@itsheavydee) reported from Delta, British Columbia

    @Bell ‘s resolution team is trash and full of a bunch of liars. Switching services

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • NatalieLanovill Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia

    @maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • kylaepstein Kyla Epstein (@kylaepstein) reported from Vancouver, British Columbia

    @Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.

  • Michael86286849 Michael C (@Michael86286849) reported from North Vancouver, British Columbia

    @Bell when are we being compensated for the outage which caused financial hardship for many.

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it

  • vikkhanna Vik Khanna (@vikkhanna) reported from Vancouver, British Columbia

    @Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

  • ChellieMC ♡ Michelle (@ChellieMC) reported from Surrey, British Columbia

    @Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡

  • MaryinVancity Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia

    @Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Drhaggis Dr. Haggis Pants🐀 (@Drhaggis) reported

    @Bell_Support 5g down in Calgary? I’m getting LTE only.

  • ggkavana Glenn Kavanagh (@ggkavana) reported

    @Bell_Support DMs are still not working.....this is what I attempted to send 3 times....Just a heads-up....my last 2 attempts to inquire to switch my service to Bell were not good.....1st was a language barrier 2nd service centre could not find my existing account with Bell Aliant.

  • Sid4peeps1 Sid4peeps (@Sid4peeps1) reported

    @Bell For over 2 weeks, been trying to return these devices and pick new ones. Been told to goto Bell Store, in MyBell app, many chats etc...just to have wrong devices shipped and my plan downgraded and over data now. This must be a joke or horrible service!

  • PAHolder Peter Anthony Holder (@PAHolder) reported

    Spent a half-hour on the line with @Bell because I got a letter stating that with #Fibe I should return a modem. Only problem. I don't have Fibe and I never had a modem from Bell. This is their third screw up in less than a month and yet another half hour I will never get back!

  • HeloKity79 Jenn K (@HeloKity79) reported

    @Bell_Support @harjotsingh4wfg Bell sucks. We have them as well. We are in jerseyville. The tower we run off has been down since September. Bell is the worst

  • aarushi1118 Alex (@aarushi1118) reported

    @Bell 24 hours now, your fibre optic shows 1.9mg down when I have the 1 G plan. Your call Centres are useless, I had to find out on social media you’re having issues. Bell rep clearly lied when I asked about issues. #Halifax.

  • willmonty2 will monty (@willmonty2) reported

    @Bell I think everyone who has bell should not use their phone for two hours or what ever hours would cost the company money … I have been with bell for 23 years and in the last 4 years the worst customer serves now

  • mario_longo Mario Longo 🇨🇦 (@mario_longo) reported

    Day 3 without @Bell business internet. Service rescheduled. No one called. @BellSupport

  • kachooey2016 Kachooey (@kachooey2016) reported

    @Bell_Support It’s day 4, why is it a struggle to have you remove your overheard wire that came down, posing safety concerns and blocking three driveways. You have been notified by all three property owners. Pls attend to this matter!

  • hannahcarriere Hannah Carriere (@hannahcarriere) reported

    You've lost me as a customer. I will never in my lifetime use @Bell again.