Bell Canada Outage Report in Burnaby, British Columbia
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Burnaby, British Columbia
The most recent Bell Canada outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
2/2 @Bell had the absolute GALL to call me this morning and try and offer me a special deal to get back my husband's # and I almost lost my ****. BELL you seriously need to work on your customer service I am beyond insulted 😡
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IamStuber
(@CP_CNC) reported
from
Richmond, British Columbia
@salishsea86 @mistymtn09 @Subhedgehog I've started. Believe me I'm not a @Bell customer. I've given up buying @adidas - not easy to do with a sporty teen in the house. We should also call on @MLS and @CanadaSoccerEN to answer about this as well.
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Airdrie R. Miller
(@airdrie_miller) reported
from
Burnaby, British Columbia
@Bell I’ve been a huge supporter of your brand and pay you hundreds per month. No more, your company is not unlocking my daughters iPhone 7. Consider us broken-up.
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Lioness
(@lioness0817) reported
from
North Vancouver, British Columbia
@Bell_Support my mobile service is not working. Cannot text or call anyone.
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @CarttCa @Bell I also wonder when these news stories are read by non-industry readers if there are some people left under the impression that their unserved village will all of the sudden get service as a license is obtained.
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Joshua Coghlan - IG 》
(@JCog88) reported
from
Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Grenville Riley
(@grenvilleriley) reported
from
Coquitlam, British Columbia
Absolutely terrible customer service in store @Bell_LetsTalk @Bell - sent to 3 different shops for a broken tablet which I have only had a month. Finally told to contact manufacturer after 3 hours wasted. I am stunned at how much the store staff did not care. #metrotown
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please give us an update. My phone service keeps going out. It’s been over 24 hours of this.
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Matthew Elder
(@aMattStory) reported
from
New Westminster, British Columbia
@MassMan44 @UW_Football @TSN_Sports @BCLions @Bell @FS1 Painful being a Huskies fan here, considering you can never miss a Seahawks game. Hopefully @DAZN_CA can start picking up more college games.
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J
(@lordgaydude) reported
from
Vancouver, British Columbia
Thinking of switching mobile carriers from @Bell to @Fidomobile just because theres still no signal on the skytrain subway. 🙄
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Yes. And it’s only to certain numbers. But other people can call them no problem.
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JustinCredible.TV
(@JCredTV) reported
from
North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@maej43 @Bell @Bell_Support Yay!! ******, that's an inconvenient outage.
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Scott M.
(@apukwa) reported
from
Port Moody, British Columbia
@gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)
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Kyla Epstein
(@kylaepstein) reported
from
Vancouver, British Columbia
@Bell_Support Please update on your feed about your B.C. service outage.
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Airdrie R. Miller
(@airdrie_miller) reported
from
Burnaby, British Columbia
@Bell I’ve been a huge supporter of your brand and pay you hundreds per month. No more, your company is not unlocking my daughter’s iPhone 7. Consider us broken-up.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
@Bell when are we being compensated for the outage which caused financial hardship for many.
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Vik Khanna
(@vikkhanna) reported
from
Vancouver, British Columbia
@Bell_Support @ocd_decorator You have failed @Bell_Support; next time, sent proactive SMS stating: 1. We have an issue 2. State issue 3. Say we are working on fixing 4. Will reach out again when fixed
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Vapegirl-Zander
(@zander1123) reported
from
Belfast, Prince Edward Island
@Bell_Support @Bell_Aliant After calling this evening and being put on hold for 45 MINUTES-YES...45 MINUTES! She hung up on me! Apparently it takes time 2 cancel DSL when you go 2 wireless! No phone call back & gonna charge me 4 modem?!?! #shameonyoubell
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David O'Connell RGD 🇨🇦🇮🇪🥃🖖🏻
(@doccreative) reported
@Bell_Support We have contacted many times and all we get from tech is “oh look your internet is back up, thanks for calling [click]” and a few hours later it goes down. We’ve replaced all the equipment including techs here running new lines. Everyone says they have “solved the issue”
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Ms. Krispanis
(@MsKrispanis) reported
@Bell_Support My home internet just crashed mid lesson. Wondering if this is a me specific issue or if it's a bigger issue?
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Caitlin Cull
(@CaitlinCull) reported
@Bell_Support Service is still terrible and support ghosted us.
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Connor Langpap 🇨🇦
(@MooreFitnessSTG) reported
Hey @Bell, @Distributel and @TELUS ; no interest in trying to gain another client? Seems like you don’t care about those who struggle to get service.
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Brianne!
(@JoeyLoganoFaNN) reported
@Bell your customer service sucks. Your customer service reps are ignorant as ****.
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Caroline
(@C_Weynerowski) reported
I spent 7 hours yesterday on @Bell_Support's live chat. The first 3 was with a rep who was so slow that I had to beg him to hurry up. About an hour to find someone willing to help me call the prevention number.
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mehul
(@mehul85259181) reported
@Bell_Support So are you going to notify me today before your end of the day or do I need to remind again in morning?? also why current modem is not responding? I had Rogers before and I never heard modem is not responding....so aren’t BELL checking before sending to customer??
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v.a.s.i.l.k.a.
(@vasilka03) reported
20+ hours of time spent on the phone with @Bell_Support in the last 3+ weeks with no resolution. At what point do i switch providers? Was told I would get a call back this evening and did not (2nd time this has happened in 2 weeks might I add).
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mehul
(@mehul85259181) reported
@Bell our modem not working and your representative saying it takes 3-5 days to shipping?? Are you serious ?? What kind of service is this?? Do we get credit for all this delay??