Bell Canada Outage in Stouffville, Ontario

@JohnnyR45382020 @Bell Livid, I called the support number they were able to restart the modem on their end and after about 30-40mins the connection came back. Their service is subpar for all the boasting they do

@JohnnyR45382020 @Bell Last week for example our wifi and cable which are both connected went out Friday morning at 8. We could get a connection for 3 mins maybe then it would disconnect for 5mins for 2.5 days. They didn’t send a tech out until Sunday! Dude confirmed there was a problem with a box

@Bell is there service outages today? We’ve had sporadic internet connection all day today and I’ve already restarted the modem a dozen times throughout the day and am now having to do the same (system reboot) with the cable 2 times in less than 5 minutes already 😡😡😡

Live in Newmarket and @rogerstv Ignite is down…..has been spotty since Saturday - time to call @Bell to see what they are offering.

Live in Neemarket and @rogerstv Ignite is down…..has been spotty since Saturday - time to call @Bell to see what they are offering.

@ShamanaDreams @Cristina331203 @Bell But my mom called them out on it and said THIS is what he told me and THIS is what you’re going to give me! It’s not my problem that your sales people are misleading everyone. Long story short we’re grandfathered into a set price that won’t ever change with unlimited wifi data

@ShamanaDreams @Bell Even the in person guy was like ya there was NOTHING you could have done on your own on your end to fix this. The box isn’t working properly and he replaced it in 5 mins and left. Such a fricken hassle when the phone agents are clueless

@ShamanaDreams @Bell I got so mad I said I’ve done this countless times now it’s not working you NEED to send a tech out! She finally agreed and when the tech came out he realized we did have a faulty box in the tv room in the basement and no cable down there for 6 months

@ShamanaDreams @Bell We had one out the other week again and he told us this whole time we never actually had bell “fibre optics” it was the old wiring and a ****** old modem which is why it wouldn’t reach half the house and we kept getting “blackouts” of service

@Looking50971081 @Bell_Support Oh is it? Pathetic service!

@Looking50971081 @Bell_Support Oh is it? Pathetic service!

@Bell_Support I can’t access help without signing in, I don’t know my mothers’ info for the account

@snughaven @Bell Bell screwed us over so they offered my mom a rate that no other company can beat she’s grandfathered in for life with this rate and doesn’t want to give it up. I keep telling her what’s the point if it’s below par service! I’d rather pay for decent wifi!

@14rulesStephen @Bell Their own techs even told us they’re garbage and to return them! They didn’t make a damn difference in our house

@Bell_Support are there any cellular issues you guys are are of? 2 days now it’s been very difficult for apps to load and a lot of buffering

Anyone else @bell phone dropping calls like crazy even on full service.

@Withloveamber1 @Bell Is it a router problem for slow streaming services on the tv too? Half the time Netflix and Amazon and other steaming services freeze or take forever to load? Bell continually tells us their modem isn’t strong enough for our house 🤔

And the award for the worst possible internet service is @Bell our modem is less than feet away from the TV and this is the second day in a row @PrimeVideo won’t work bc of our crappy connectivity 🤬🤬🤬 not to mention the 8 hour service outtage a week ago!

@Bell_Support it has now been 11.5 hours with no internet. I've sacrificed a day of work because yet again you can't get your 💩 together. You tell me 4pm it will be back on...I phone at 530pm you proceed to tell me 9pm. It's now 910pm were is my internet? #garbage

@Bell_Support after spending an hour with someone else in sales and getting a call back, monthly price just increased and still no resolution. #BellSmartHome fail! I would not recommend!! Even found out that my installation booked last week for this week was not properly set up!

@TorontoUltra @Bell @Activision your game is so ***. 2 dev errors and a recon drone glitch in finals costing people actual money. GGs all who played.

@Bell_Support The Bell customers @ 4164499839 have been without phone, internet or TV services since SUNDAY 4 DECEMBER - no technician, no help, just the runaround from "customer service agents." What gives? We need answers, we need SERVICE

@NBACanada @Bell Stop gassing a normal floater... treating him like a damn make-a-wish kid 😭

Hello @Bell recently I upgraded my device and got a new one from bell. The person from bell who was helping me over the phone told me that there will be a $50 processing fee on your bill but since you’re already a bell customer we can waive this off when the bill is generated but

@Bell_Support Discussed with Bell and if your modem does not cover your 2500+ sqft simple two storey home and Technical support advises to rectify the issue with pods then it’s a customer problem which customer needs to pay, since multiple factors affect Bell modem signals.

@Bell_Support I just need Bell position on this issue. I know Ivano Pirro has put a lot of efforts creating an excellent CXS structure but a response without logical answer was something not expected from Bell support. Feel free to see my account “b12lwm28”

@Bell_Support @Bell - How do you view when your modem leaves dead zones in a normal two storey home where Rogers works like a charm…. On top of it L3 confirms the issue, and then support tries to charge customers for wifi pod’s. Is this a service deficiency or an upsell?

@Bell_Support Reach out how? Are you saying to call the same customer service reps she has been calling for over four months?

@Bell_Support And incredibly all she ever wanted was for you to cancel the line. She wasn’t asking for money. She wasn’t asking for credit. Just to cancel the damn line! Now she’s giving her last dollars to settle her account to keep her phone active. Truly disgusting

@Bell_Support If you are truly sorry for this, you will clear the poor woman’s bill and allow her to start fresh. I mean, paying an average of $300 for the last ten years for cellphones, and then a home phone bill for 30 years plus? And not even help when her husband does? Kinda crazy