Bell Canada Outage in Markham, Ontario

@Bell @Bell_Support I know ppl complain about Bell all the time but honestly, y’all need to do better. Whoever Ayra in the Internet Call centre is, she’s bad for business and pretty useless to be very honest! If ppl only get results with a letter to Mirko Bibic so be it! 😤😡😠😒

@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

Check your bills people!! Last year i discovered that i was paying $10 more for data that was $10 less on MyBell. I'm not sure when that changed, but @bell told me their data charges change. But that never reflected on my bill. That's atleast $120. Today i discovered....

@Bell_Support Well somebody found the problem and fixed it because they all just came back online. 😉

@Bell_Support when is your hire up going to call my house number. I am being told that all electronic devices have to be truned off. I need to use my laptop now. Please have your hire up call my house number now. I am dieing of bordem over here. My problem is with Outlook.

@Bell @Bell_Support need help on my bill

@donfazool @Bell Thanks for sharing this. It's environments like that I'm afraid of going back into. At times I feel shit on by life, so hell no going back into that.

**** #BellLetsTalk. Stay accountable and stop exploiting for profits. @Bell @Bell_LetsTalk

@Bell_Support as I mentioned earliest this week, Bell customer service is horrible!!!

@Bell_Support ******* ridiculous i work my ass off to pay for this shitty speed, you guys are f*$king scams. Never been so angry at my internet box for awhile. Smh piss me off cant even watch the raptora game. I need some sort of compensation for this immediately!

@beanfield @Bell Heads up, there’s been a Bell rep in my building trying to siphon away all the Beanfield customers. Ironically, that’s what prompted my call to Bell which ultimately reminded me of their bad customer service and why I switched to Beanfield. DM me if you‘d like the address.

@Bell_Support the frequency of your internet outages is unacceptable. The service constantly cuts in and out regularly, and the technicians are not helpful at all. If customers can't rely on you 100% of the time, you have failed.

I know there are some caring people over at @bell so let get better at solving this issue. Maybe you all should talk to @ava but how this all works. Thanks for your time.

@Bell_Support help. My internet and TV down for days. You keep sending the wrong jr tech guys. Tree has k Ickes down actual cable running along street. 3 visits all the wrong people. Send “line techs” to install new Fiber cables. Nobody on your phone support understands

Hi team,@source_sos Got today two lines transferred to @Bell_Support from lucky they took 180 and 145 cad for each line whereas from @Bell_Support store the give it for 100 cad dp and 100 bill credit no price was matched when contacted back vic p n danforth branch. Pls help

@Bell_Support Yes, I am an existing bell customer!

Beware of @Bell_Support @Bell with promotions TV, Internet and Home Phone. Great deal first year, sign you up for two years and then increase your rate by double. If anyone is having the same problem, please tweet.

Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

@Bell_Support internet service at speeds lower than 1mbps , Scarborough region. Why is there nothing posted about this. This has been occurring for two days now.

Ugh, @Bell internet sucks this morning. Hampers my productivity.

@vasileklaassen @Bell_Support Change your network setting to Non LTE until they fix it. Can use text then

@rttdoucet @Bell_Support Change your network in your phone settings .no LTE until they fix it

@Bell_Support maybe tell everyone to turn there network settings. Turn off your lte to another network and you can text again

@JasonParis @Bell_Support Yes. That’s what I do. There’s Fibe TV which is just internet access to Bell tv service. No box, no cable. I just use it for basic channels and add on a 4 channel package for $5 bucks (AMC, SyFy, CNN and MSNBC). You can add Sports packages too which I do during the NBA playoffs.

@markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

@OPCYARockette Given that #China uses facial recognition as part of social control, enabled by #Huawei 5G network, I have said we cannot trust them. I’m shocked and disappointed that @Bell continues to sell Huawei handsets or uses networking equipment. #China will spy on us, no question

@Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

@andymci @Bell_Support This is two strikes against them for me. If there's another outage in the next year, I'm done with @bell.

@andymci @Bell_Support This sucks! Second outage in a week.

@Rajendra @Bell_Support Called tech support. Apparently it’s a server outage in Ajax. ETA on the fix is ~5:40pm. Nothing we can do until then. I gotta find someone with a Rogers connection to bum off of. 🤔

I coach a kids team of mixed races incomes brackets & not are all 2 parent homes #JessAllen from the @TheSocialCTV should resign if not @ctv @bell should terminate her and have the other hosts pull a #Ronmaclean @melissagrelo @LaineyGossip @cynthialoyst @MarciIen @jessieraeallen

Another day another @Bell_Support @Bell issue!!! Smh this is beyond outrageous now!!! Been hung up on 5x cuz your reps are ****** stupid as shit

I've had grievances with Bell Canada in the past, but not with regard to the service outage on Saturday. I reached knowledeable & friendly tech support person in under 15 min who was quite earnest & apologetic about breadth of the issue & no ETA for restoration. @Bell_Support

@Bell_Support you guys sucks .. why bell didn’t inform customers on time. We keep calling and waited an hour to get an agent

@willyly @Bell @RPZ_82 Our virgin home internet is still down, midtown.

@Bell_Support No service in Markham yet since morning

@Bell Enterprise businesses wanting better service than a Tier2 carrier like Bell, can get connected directly to a Tier1 Internet provider - fewer hops, lower latency, faster downloads. Ask me - I’ll get you connected! #ISP #Internet #connectivity #latency #jitter #Tier1

@Bell_Support Oh, and the service disruptions are across southern Ontario not just the GTA. Do better Bell Support

@marylougeorge2 @Bell Service is starting to be restored. My service just resumed moments ago

@SpoloMarco @Bell @real_BoomChoom My internet is down, not my cell service. No irony

@AmyLEngland @Bell Most medical/dental offices need it to do any work. We can't see your chart/reports/xrays. For my place of business it's a huge problem for all our patients. This is a huge problem all over the province today. Our office is closed until internet is back

@Bell your twitter bot on the @Bell_Support account is awful. There's a widespread outage occurring right now and its replies to frustrated customers is abhorrent. Shows total disrespect for your customers!

@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

@canadacanes @emiliobarbon @Bell_Support @ashish86006813 I agree. My business is down also. Will cost me a lot also. Sorry to hear about you also.

@emiliobarbon @Bell_Support @ashish86006813 Apparently the outage is MASSIVE. Just have to wait it out

@FemiNelson1 @Bell Sounds like there are massive service disruptions in Toronto markham mississauga durham region but bell is running and hiding instead of putting out some sort of statement calming people @cbc @CP24 @ctv @globalnews can't even get through to bell tech dept

All I'm getting is dropped calls from @Bell_Support what's the ******* issue

@Room57 @Bell_Support Bell tech support guy ( from call centre in the Philippines 😯 ) told me in span of ten minutes he went from zero callers in pending to almost five-thousand. Oops.

Here we go again @Bell_Support your services are for the millionth time not working in truly don't understand the foolishness behind your company I'm so over this and don't tweet me no damn script!!! I've heard it all before!!!

@Dtrini29 @Bell Would be nice! Just got dead air on the technical support line.

@Bell_Support Tech support was very helpful!

@RogersHelps nah leave me alone. The dumbass technician already came and didn’t do shit. I’m switching to @bell

@Lobbies_ @Bell u do be slacking fix my mans internet rn !

Just got off the phone w @bell re cell phone upgrade. We've been customers for 10 yrs at a minimum of 225$ a month for 2 cell phones. Was offered 50 credit against upfront cost of cell phone. As a new customer I can walk off the st and get the IPHONE 11

@Bell spent over an hour on the phone as our internet went down (ongoing problem for bell for several months). The agent seemed less than concerned that this was not really anyone’s problem and I could wait till tomorrow. Thanks @Bell can always count on your poor service!

Feel like maybe I should just switch to @bell at this point with all the issues lately.

This is every conversation I have with @Bell_Support each tim I call for my mobility account : Hi can you help me with <Insert problem>. Sir you need to go to a mobility store... *sigh*

I would personally like to thank @Bell for not including my last bill when i paid out my contract and cancelled service in May and ALSO not emailing me to tell me this AND THEN sending debt collectors after me for $70 that no one told me I still owed :-)

@Bell_Support Been there. Done that. Doesn’t help. I have a life. Thanks tho!

@RogersHelps It’s all good we are bell customers now. I don’t make the decisions on my business cell plan but if I did you would have lost that too. @bell can’t pay for better marketing than Rogers horrible customer service