Bell Canada Outage in Markham, Ontario

So there’s an outage with @virginmobilecan / @Bell ?? The rep on the phone was useless... when can I expect my services to be fully restored? @Bell_Support

@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell

@Bell_Support I’ve been trying to get a hold of a support supervisor all week. I was even promised a call back in within two days and that has failed. How do I get a hold of someone who can help?

Hey @Bell_Support can someone from level 2 support call me? I just spent an hour on support. 30 minutes on phone and the guy abandoned me. 30 minutes on love support and I have been ghosted again. This is bad. Brand new receiver won't connect.

@Bell_Support Seems there is a service issue in north york too, im near jane and wilson and have no signal coming into my unit. Called and spoke to a tech, who clearly had limited experience, and no resolution and she hung up on me when i asked for a supervisor callback.

@Bell_Aliant @Bell_Support Seems there is a service issue in north york too, im near jane and wilson and have no signal coming into my unit. Called and spoke to a tech, who clearly had limited experience, and no resolution and she hung up on me when i asked for a supervisor callback.

@Bell_Support just spoke to a technical support. Very unprofessional. @bell should be ashamed.

@Bell so my Fibe app isn't working. Called support, and they can't fix it. That was this morning... I guess you don't care :(

@Bell_Support is there an outage in Etobicoke? Wait times for support and/or to report the outage are 30+ minutes... ???

@Bell_Support since upgrading to IOS 14 the bell Fibe tv app won’t cast to my TV using my home router (bell Wi-Fi doesn’t connect to my room- hence router that acts as an extender). This is not the way it worked before the IOS update. Is this a known issue that will be resolved

@Bell your internet service sucks. I will never use you again for anything. Ever. I am getting Fido installed. You have affected my work and my studies for the last time. You let Canadians down, and you should be ashamed of yourselves.

@UzisDesciple @Bell_Support Extremely slow.literally non existent. I had to tweet this with my data smh

@Bell I signed up and was told by customer service I could get the discount through my significant other. And now I’m told I need to wait 6 months before I can transfer the account to her name. I wouldn’t have signed up. Scummy move and makes me regret switching to Bell

@CRTCeng @Bell_Support sent a tech to our home today. Tech literally stole our wires & left without fixing anything. Bell refuses to address what happens now. I filed a formal complaint on your site, but how long do I pay for services I can’t access? Can Bell ignore us 4 ever?

@Bell_Support you sure do seem to spend a lot of time saying sorry. But what gets fixed? Obviously not consumer loyalty and trust. Good job at doing the worst job possible. And thanks for nothing! 2 days solid, 0 services working.

@Bell_Support you sure do seem to spend a lot of time saying sorry. But what gets fixed? Very not consumer loyalty and trust. Good job at doing the worst job possible. And thanks for nothing! 2 days solid, 0 services working.

@ShortFilmSunday @Bell Let’s see how their Twitter account handles it. Seems they wanna help now.

My roommate found a phone yesterday and we have tried our best to get it back to the owner but apparently @Bell won’t help us and advised that they do not return lost phones to their own customers. Great service!

@Woodiify @Bell_Support You are slow

@plusgroove @Bell Bell is the WORST! I’ve had to deal with them a few years back horrible customer service, they charge for everything. Never going back to @BellMediaPR even as my condo is pushing them. Good luck seriously you will need 😔

Long story short, I've now got an FTTH line installed in my wall and no intention of using it unless Bell opens their network. And don't be fooled - @Bell will still profit from selling wholesale bandwidth to 3rd parties.

Big tip for anyone with @Rogers who wants better internet and service... Switch to @Bell, Or a potato would even be more beneficial.

@Bell what if you get lag and you are single player. Stop making stupid non-sense.

@Bell generates over 20 billion dollars of revenue a year in Canada. After operating expenses, they have about 10 billion in profit, which they cut down via additional costs, depreciation, taxes, etc. End of the day, balance sheet is net positive at about 3.5 billion $/year.

@Bell_Support Such a bad service bell , my home internet is dead for two days and your contact center does not accept any call its been 1 hour I am waiting. And they say wait time is 7 minutes

@Bell I live in a standard suburban home, why should I have to pay @Bell even more money than I already do, just to get your service to cover my entire house?!

@Bell_Business @Bell_Support I don't understand why it has taken over a month for me to add another line to our BTC. VP Leonne Bien-Aime hasn't gotten back to me about our account issues and it's been over a month well. I can't believe this is how Bell treats Small businesses.

A @Bell tech just arrived to inspect the situation and a @Videotron guy has come and gone. My suspicions are starting to firm into beliefs. I wonder how long it takes to fix a line damaged by a backhoe. #internetdown #westmount #Montreal

@Bell_Support Hi there.. we were helped out by a customer service rep 'John' who determined after some time a new modem is required. John was great!

@Bell honestly I’ve never hated a company more in my life. Non stop issues for years and years, horrendous customer service. Taking advantage of Canadians and ****** our wallets. Whoever calls the shots at bell, whoever makes all the money, whoever signs the cheques... **** you.