Bell Canada Outage Report in Thornhill, Ontario
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (18%)
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TV (15%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Bell Canada outage reports came from the following cities: North York, Toronto, Scarborough, Vaughan, Weston, Markham, Maple, Woodbridge and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Barry Waite
(@Toronto_PR_Guy) reported
from
Toronto, Ontario
Bell continues to have the worst mail platform ever. Glitchy, not user-friendly and now not working. @Bell_Support
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@ShamanaDreams @Bell I got so mad I said I’ve done this countless times now it’s not working you NEED to send a tech out! She finally agreed and when the tech came out he realized we did have a faulty box in the tv room in the basement and no cable down there for 6 months
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80s Music Muse
(@dancingvalentin) reported
from
Toronto, Ontario
Finally our @Bell service (TV and phone) is working again. #Toronto #BellFibe #BellOutage
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Michael
(@MLarmon) reported
from
Toronto, Ontario
@Bell_Support I would like to know how to get off your telephone spam service. I am getting multiple calls a day from 18669880885 after installation of services to my apartment. I would like the incessant calls from your marketing department to stop.
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𝚂𝚎á𝚗 𝙾’𝚂𝚑𝚎𝚊 Global News
(@ConsumerSOS) reported
from
Toronto, Ontario
@PhillSnel @Bell The anchor was disconnected. That’s bad for connections!
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@ShamanaDreams @Bell We had one out the other week again and he told us this whole time we never actually had bell “fibre optics” it was the old wiring and a ****** old modem which is why it wouldn’t reach half the house and we kept getting “blackouts” of service
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Stephan Chan
(@stepz168) reported
from
Toronto, Ontario
@Bell_Support Horrible. You guys sent me back to call and waited another 2 hours with no resolutions
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Michie Mee
(@MeeMichie) reported
from
Toronto, Ontario
Another day another @Bell issue. Smh WTF and then u call in an the recording is saying a 1hr WAIT to speak to someone. IT SUNDAY it's early and BELL about to lose a costumer
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ist🏌️⛳️🥃🍻🚴♂️
(@itoope) reported
from
Toronto, Ontario
@Bell_Support your new fibetv update has been horrible. Freezing for the last two days. Rebooted. Restarted. Re everything. Still sucking.
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Ralph Oliveira
(@oralpholiveira) reported
from
Toronto, Ontario
Two of your agents are in my house right now installing a new order that I put of pure fiber, @Bell_Support Jesus Christ, why those guys have to speak on the phone all the time while they are at customer's house? This is completely inappropriate!
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@JohnnyR45382020 @Bell Livid, I called the support number they were able to restart the modem on their end and after about 30-40mins the connection came back. Their service is subpar for all the boasting they do
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@ShamanaDreams @Bell Even the in person guy was like ya there was NOTHING you could have done on your own on your end to fix this. The box isn’t working properly and he replaced it in 5 mins and left. Such a fricken hassle when the phone agents are clueless
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ist🏌️⛳️🥃🍻🚴♂️
(@itoope) reported
from
Toronto, Ontario
@Bell_Support fibe tv still not working. Once again another update breaks everything.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@Bell is there service outages today? We’ve had sporadic internet connection all day today and I’ve already restarted the modem a dozen times throughout the day and am now having to do the same (system reboot) with the cable 2 times in less than 5 minutes already 😡😡😡
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@ShamanaDreams @Cristina331203 @Bell But my mom called them out on it and said THIS is what he told me and THIS is what you’re going to give me! It’s not my problem that your sales people are misleading everyone. Long story short we’re grandfathered into a set price that won’t ever change with unlimited wifi data
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Bobby Barbie
(@BobbyBarbieX) reported
from
Toronto, Ontario
@Bell_Support Is there a fibe tv outage or any other technical issues? I cannot access my tv services in my bell account to make changes.
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Bobby Barbie
(@BobbyBarbieX) reported
from
Toronto, Ontario
@Bell_Support Hello. Are affected customers being compensated for the outage? My services have been affected.
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Ariel White
(@Bucky_5000) reported
from
Toronto, Ontario
Ok @Bell_Support four texts, several emails and app updates are appreciated during an outage but the outage was like seven minutes. I’m ok.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦
(@Miss_Allison_D) reported
from
Markham, Ontario
@JohnnyR45382020 @Bell Last week for example our wifi and cable which are both connected went out Friday morning at 8. We could get a connection for 3 mins maybe then it would disconnect for 5mins for 2.5 days. They didn’t send a tech out until Sunday! Dude confirmed there was a problem with a box
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DanT
(@DanDTriv) reported
from
Toronto, Ontario
@Bell why can I nit get a straight answer from an agent..12 calls 7 hrs total. zero results.Time to switch providers.Useless and horrible service. Promises made but never given. Deplorable service. 12 year customer now going elsewhere.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@NeilHyndman) reported
@Bell_Support Who should I speak too, if I have a problem with your contact centre? A rep answered my call and I've been on hold for 25x minutes. Something is not right with what I'm experiencing right now. I'm literally stuck on the phone at 1hr:7mins.
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Andrew Stuetz
(@StuetzA) reported
@Bell, why am I being told I'm in a blackout restricted area in Canada, for a hockey team that is literally playing minutes from me? How can that be?
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C
(@CR613) reported
@Bell_Support hi 2 hours later 7 phone calls later and no resolution no management or supervisor to talk to ???? GOD I MISS ROGERS!!!
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C
(@CR613) reported
@Bell_Support 28 minutes later and.... NO reply to Dm that was sent 😕 🙄 Is this how Bell customers are treated with 30 hours of calls for getting over billed 1 month later with no refund of the over charges and no one to resolve the issue ? Hope to hear back asap before I proceed.
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Cole D
(@the_doge_ghost) reported
@Bell I know having call centres in other countries is common but lately everytime your reps have such a strong Indian accent that it’s genuinely preventing basic info from being passed on, these poor reps can’t pronounce individual letters like S or H or names like Smith
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C
(@CR613) reported
@Bell_Support 14 years with Rogers never have I ever had this horrible experience as a customer! Talking to the walls or someone from overseas that are programmed robots that don't understand how we do business in Canada! If a customer asks to speak to management then DO IT! 2/2
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Ian Serota
(@IanSerotaRE) reported
@Bell_Support this is the worst customer experience u have ever had. Your company sent me the wrong phone. I sent it back 11 days ago & still can't get a new one. If you don't reach out to me by tomorrow I will be going to your store and taking what I asked for.
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#TrudeauMustGo. Coptin
(@coptin11) reported
@P_HerbMichaels I’d cancel @Bell and @Rogers
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C
(@CR613) reported
@Bell_Support Well Bell you've left me no choice! BELL BY FAR has the worst customer service. everyone save yourselves the headaches and stick with Rogers as Bell likes to withdraw money that's not theirs and with 0 customer support in addressing this issue. 1/2
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Common Sense Supporter
(@DestinyUCreate) reported
Holy **** @tsn @bell WTF is this app supposed to be???? You're worth a trillion goddamn dollars!! #CRTC ******