Cogeco Outage in Appleby, Ontario

@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

@cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

@BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

@MillyMods @cogeco I’ve got the same issue too. On hold with IT.

@gderoo Cogeco internet signal awful in Oakville. Modem disconnects frequently.

Cogeco cable and internet going up again...... time to find new service. #cogeco

@cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

@cogeco I already called in earlier and the lady I spoke to said she would be back to me in 5 mins that was several hours ago now. I had the engineer here yesterday and another one last week. We can just go on and on, it’s something outside my house. Down to you sorry

@cogeco To be honest with you I have reached out to them for several years now, there are lots of businesses around here and the demand must be greater than the supply the service is poor and it’s up to you to fix it. I’m the customer I would prefer you take it up on my behalf

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@cogeco our internet signal is very weak,L9T 6C1,is there a probkem in the area

@cogeco fix your shit in Oakville smh

The best performers on todays Thursday were Cineplex (+12.70%), Canopy Growth (+9.67%) and Cogeco Communications(+5.58%). The worst performers were NovaGold Resources (-8.53%), Bombardier (-7.69%) and Canada Goose (-6.61%). #cryptocurrency #Bitcoin

@cogeco Yo Steven respond to my DMs my **** bugging

@cogeco I was also seeing 10+ dB of noise in some instances which is why I tried the attenuator. Had a similar issue around this time last year and it ended up being noise in the area.

@cogeco Tech arrived, found a bad "tap" up in the wires outside. "Priority" call, this p.m. or tomorrow a.m. No one came. I called again: 5 (five) days, and where to find sympathy in the dictionary.

@cogeco On Tuesday, when there was an issue in my area and I was told to wait until it was resolved. I've also tried a 10 dB attenuator and the issue persists on both modems.

to anyone that has cogeco internet in peterborough and it isn’t working, there is currently an outage for phone, tv, and internet @Ptbo_Canada @PtboExaminer

@cogeco Two service calls, a different modem, and 5 months with no fix.

@cogeco Internet, phone, and tv are not working around spillsbury drive in peterborough

@cogeco I was able to get it going again, I believe it's the coaxial cable that is the problem since the issue resolved itself when I played around with the cords. How would I go about getting a new coaxial cable and/or splitter (cable and wifi are on a splitter)

@cogeco I am on the call with your tech support. They have put me on hold 25 minutes and not checked in once. This is a horrible first experience with #Cogeco.