Cogeco Outage in Fonthill, Ontario

Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco sucks

@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

@cogeco down again???

@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

@cogecohelps where can I find information on Cogeco’s new service epico?

@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

cogeco service is awful i got there phone service on may 10 2021 and my phone isn’t working i have talked to several people who have no idea what there doing it went from an hour to a few and it was suppose to be midnight 🤬

@cogeco do any of your employees know how to deal with your equipment that doesn't work. TIVO #4 its dying a slow death, your solution is wait hours maybe days and then take more of our own time to find a solution for you. You should stand behind your service and products. #fraud

@TheCdnAcademy Hi @TheCdnAcademy I looked through your programing and was unable to find what day and time the Cogeco Fund Audience Choice Award. If you could help me out that would be awesome.

@cogecohelps @cogeco This isn't a handful of Isolated incidents. This is an issue that affects (at least) hundreds of customers. We've had multiple technicians look at the issues, and multiple routers installed. Nothing works. Clearly there is a larger problem with your epico devices.

@cogecohelps @Cenz_13 @cogeco Using that site says no issues at k7m 4n7 however the internet is down there.

@cogeco hi. My connection is down. Oakville. Ontario, L6h5l8, please advise if there are any issues with the services?

Oh Cogeco, your customer service is terrible! Still waiting for your to fix our network. But you sure can call fast for money. Pfff #poorcustomerservice #cogeco

@cogecohelps When is #cogeco going to fix audio issue with #cogecoepico, it is so frustrating and annoying!!!!!

@LUDIRTY3 Why have The ***** Cable TV Companies NEVER Given Anyone A Break on Their Bills (Many Other Companies Did But Not Bell, Roger's &/Or Cogeco) !!! >:I It's called GREED !!!

@imthtdude10 @cogeco Hi there, I'm sorry to hear that the service was down. Is it back up and running now? Thanks, Peter Cogeco