Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 01/12/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

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Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • GraffitiBMXCop Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • Karenet24 JARPADobsessssssd (@Karenet24) reported

    @cogeco One of your salespeople told my 81 yr old father in law that he couldn't just get a simple cable box anymore, that he had to include Internet. You sent him all this equipl, including a router. I knew he could still have basic cable, called to fix it. 3 weeks later, still no TV.

  • IAmVentuswill Riley ❤️ (@IAmVentuswill) reported

    You may think you have bad internet But unless you have Cogeco, it could be worse

  • 905Jatin Jatin.905 (@905Jatin) reported

    Just spent 1.5 hours of my life on the phone with Cogeco just to change my service from gigabit to 360. Billing says they have to transfer me they said there's no wait, transfer me to tech and wait 1.5 hours. @cogeco going to Bell! @cogecohelps

  • ConradHarvey15 Conrad Harvey (@ConradHarvey15) reported

    Thx @cogeco for no wifi when ever u fix this!

  • RealAmmarGhouri Ammar (@RealAmmarGhouri) reported

    @cogecohelps is cogeco internet down in Milton ?

  • GraffitiBMXCop Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

  • tayadamss_ taylor adams (@tayadamss_) reported

    I am so annoyed with start and cogeco we called to have our internet installed 3wks ago for the day after we moved in and our tech never showed up and they gave us 24-48 hrs to hear back on a new appt and guess what it has been 48hrs and they still can’t provide us with an appt😡

  • TheRyanSupreme 🏒🥃Rye'an🍷⚾️ (@TheRyanSupreme) reported

    @ryanmcauliffe88 @cogecohelps I'm about to ditch Cogeco and their **** service like it's nothing. I'm calling them for round 2 yet again. Bracing for another 20 min hold.

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    Anyone else having issues with #Epico Constant buffering, freezing, lagging. @cogeco @cogecohelps I have to unplug and reset about 6 times a week. Should be called #Lameo