Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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The latest reports from users having issues in Niagara Falls come from postal codes L2J and L2G.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 03/31/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.

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City Problem Type Report Time
CanadaNiagara Falls Internet
CanadaNiagara Falls E-mail
CanadaNiagara-on-the-Lake TV
CanadaWelland TV
CanadaSt. Catharines TV
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • h_strong Heather Strong (@h_strong) reported

    @cogeco REALLY fed up with Cogeco. There's always an issue with my service. Why am I paying 137$ a month when my services don't work half the time.

  • itsmikemade Michael Somerville (@itsmikemade) reported

    @cogecohelps does cogeco have the ability to block Call of duty ? we can get connected to the servers tonight. No issues, noone having issues other than us. Thoughts ?

  • plmccarthy Petey (@plmccarthy) reported

    @cogecohelps I have a *temporary* cable strung through the trees in my front yard… and it’s been about 2 years! I called to remind Cogeco weeks ago. I have not heard back. Can someone contact me to fix this please!!

  • iandolo_carlo Carlo iandolo🕷 (@iandolo_carlo) reported

    @cogeco internet service in Lasalle, Ontario is now working. Down since last night. @Cogeco this is not good enough.

  • Logansenese Logan Senese (@Logansenese) reported

    @MuzzinKyle @cogeco Who knows man, same issues here. Happens fairly often too kindve a joke

  • sciencelives Suzanne Currie (@sciencelives) reported

    @cogecohelps Uh, I don’t have an account. I’m not a Cogeco customer. Not sure how you will resolve digging up the middle of my lawn to run cable to someone’s house but would love some sort of actual response (and let me know what the deal is with that styrofoam stuff).

  • eaglenest59 Ross England (@eaglenest59) reported

    @cogeco @cogecohelps so internet up and down in my area since last Thursday while we try and work and school from home. Told service ticket is in but 5 to 7 days to resolve. Hello? Come on cogeco we deserve better.

  • Storm87139704 Storm 💭 (@Storm87139704) reported

    @cogeco Another outage just happened (Sarnia Area). What is going on with you guys lately?! Geesh

  • golbmchallenge trig (@golbmchallenge) reported

    @cogecohelps @sportsnet why several times a week does it say on SN Now that my Cogeco subscription does not include Sportsnet?? It does. And half the time, it works. Is this Cogeco's issue? They seem to have a ton of issues, all the time. Fix it please. Getting annoying.

  • PilotFranciscoS Francisco Santana (@PilotFranciscoS) reported

    @cogeco @cogecohelps Hello, my internet service is under my name, I need it to be transferred to a business account, under my same name as I am self employed, what do I need to do?