Cogeco outages and service status in Niagara Falls, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Cogeco generated 2 outage signals in the last 24 hours around Niagara Falls, including 2 direct reports.
The most common problems reported in this area mention TV.
The most recent signal from this area was received May 11, 11:51 AM EDT.

TV (100%)

The latest reports from users having issues in Niagara Falls come from postal codes L2H .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Niagara Falls	Baseline
May 11, 3:20 AM EDT	0	0	0
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0
May 11, 2:40 PM EDT	0	0	0
May 11, 3:00 PM EDT	0	0	0
May 11, 3:20 PM EDT	0	0	0
May 11, 3:40 PM EDT	0	0	0
May 11, 4:00 PM EDT	0	0	0
May 11, 4:20 PM EDT	0	0	0
May 11, 4:40 PM EDT	0	0	0
May 11, 5:00 PM EDT	0	0	0
May 11, 5:20 PM EDT	0	0	0
May 11, 5:40 PM EDT	0	0	0
May 11, 6:00 PM EDT	0	0	0
May 11, 6:20 PM EDT	0	0	0
May 11, 6:40 PM EDT	0	0	0
May 11, 7:00 PM EDT	0	0	0
May 11, 7:20 PM EDT	0	0	0
May 11, 7:40 PM EDT	0	0	0
May 11, 8:00 PM EDT	0	0	0
May 11, 8:20 PM EDT	0	0	0
May 11, 8:40 PM EDT	0	0	0
May 11, 9:00 PM EDT	0	0	0
May 11, 9:20 PM EDT	0	0	0
May 11, 9:40 PM EDT	0	0	0
May 11, 10:00 PM EDT	0	0	0
May 11, 10:20 PM EDT	0	0	0
May 11, 10:40 PM EDT	0	0	0
May 11, 11:00 PM EDT	0	0	0
May 11, 11:20 PM EDT	0	0	0
May 11, 11:40 PM EDT	0	0	0
May 12, 12:00 AM EDT	0	0	0
May 12, 12:20 AM EDT	0	0	0
May 12, 12:40 AM EDT	0	0	0
May 12, 1:00 AM EDT	0	0	0
May 12, 1:20 AM EDT	0	0	0
May 12, 1:40 AM EDT	0	0	0
May 12, 2:00 AM EDT	0	0	0
May 12, 2:20 AM EDT	0	0	0
May 12, 2:40 AM EDT	0	0	0
May 12, 3:00 AM EDT	0	0	0
May 12, 3:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Niagara Falls, and St. Catharines.

City	Problem Type	Report Time
Niagara-on-the-Lake	TV	16 hours ago
Niagara Falls	TV	18 hours ago
St. Catharines	TV	18 days ago
St. Catharines	TV	18 days ago
Niagara Falls	Internet	2 months ago
Niagara Falls	E-mail	2 months ago

Nearby cities with recent reports

Niagara-on-the-Lake

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

iFLyS🅾️lO (@ohrigeeta) reported 1 minute ago from St. Catharines, Ontario
@cogeco down again???
Martin (@martninblack63) reported 5 minutes ago from St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
Tammy Duncan (@tamduncan) reported 7 minutes ago from St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
Don Crocock (@dcrocock) reported 9 minutes ago from St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 9 minutes ago from St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
lyn nottingham (@LynNottingham) reported 13 minutes ago from Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
YMCA of Niagara (@YMCANiagara) reported 15 minutes ago from St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
Clean Turf Canada (@cleanturfcanada) reported 17 minutes ago from St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 18 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 19 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
Dayna Janzen (@dayloro) reported 20 minutes ago from Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
Jill 💫 (@jill_lr) reported 23 minutes ago from Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
Roland Gaudet (@Rolbear1975) reported 26 minutes ago from St. Catharines, Ontario
@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
Lori Littleton (@littletonstc) reported 34 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
DragonHombre the Kingbeing (@dragon_hombre) reported 37 minutes ago from Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Steph (@officialstephhx) reported 39 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
Nishant (@nishantvatsal) reported 43 minutes ago from Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported 43 minutes ago from St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
Hodgy (@Hodgy1414) reported 48 minutes ago from Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
DragonHombre the Kingbeing (@dragon_hombre) reported 55 minutes ago from Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

Jenny 🇨🇦 (@jennylee198) reported 2 minutes ago
Anyone else in Hamilton having internet issues? #Cogeco
HumbertOst (@christiancont) reported 3 minutes ago
@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
Tracey (@TraceLynn) reported 7 minutes ago
@cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.
Lynn (@LynnShughes7) reported 8 minutes ago
@cogeco Is epico still down in the aldershot burlington area?
Wayne Anderson (@CanadianCurmudg) reported 9 minutes ago
@cogecohelps When will Cogeco resolve the email issue
Terry (@gr8playz) reported 11 minutes ago
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
Paul Robinson (@robinson_p_g) reported 13 minutes ago
@cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?
a j s b (@Brooksajsb) reported 17 minutes ago
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
DM (@RayzorLeafs22) reported 20 minutes ago
Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps
Scott Dillon (@dillon4412) reported 21 minutes ago
@cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.