Cogeco Outage Report in Niagara Falls, Ontario

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (56%)
• TV (24%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

City	Problem Type	Report Time
Niagara Falls	Internet	8 days ago
Niagara Falls	E-mail	22 days ago
Niagara-on-the-Lake	TV	1 month ago
Welland	TV	1 month ago
St. Catharines	TV	2 months ago
St. Catharines	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

• 
  Roland Gaudet (@Rolbear1975) reported 41 seconds ago from St. Catharines, Ontario

  @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

• 
  Sylvia Bolle (@SylviaBolle) reported 42 seconds ago from Thorold South, Ontario

  People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

• 
  Martin (@martninblack63) reported 6 minutes ago from St. Catharines, Ontario

  @cogeco Wifi down in North St Catharines.....

• 
  Roland Gaudet (@Rolbear1975) reported 9 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 13 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

• 
  Tammy Duncan (@tamduncan) reported 16 minutes ago from St. Catharines, Ontario

  @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

• 
  Remy Zanotto (@remyzanotto) reported 17 minutes ago from St. Catharines, Ontario

  @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

• 
  HI-Niagara Falls (@HINiagaraHostel) reported 18 minutes ago from Niagara Falls South, Ontario

  @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

• 
  Randy Wardrope (@RandyWardrope) reported 18 minutes ago from Welland, Ontario

  @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 19 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

• 
  👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported 20 minutes ago from St. Catharines, Ontario

  COGECO WIFI IS DOWN (NORTH END ST CATS)

• 
  Martin (@martninblack63) reported 21 minutes ago from St. Catharines, Ontario

  @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

• 
  MrJMe (@MrJMe) reported 29 minutes ago from Niagara Falls South, Ontario

  @cogecohelps where can I find information on Cogeco’s new service epico?

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 29 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  MrJMe (@MrJMe) reported 39 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  YMCA of Niagara (@YMCANiagara) reported 45 minutes ago from St. Catharines, Ontario

  Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 46 minutes ago from St. Catharines, Ontario

  Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

• 
  Lisa Gibson (@lisol_18) reported 52 minutes ago from Welland, Ontario

  @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

• 
  Nathalie Lavoie (@nlavoie42) reported 60 minutes ago from Niagara Falls South, Ontario

  @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan D (@BTC_Dan) reported 2 minutes ago

  OAKVILLE anyone having cogeco connection issues? Modem doesn't connect, started with minimal download speeds and almost 0 upload. Work from home kids school need it back. #Cogeco #Internet #outage

• 
  KJ_Bedford (@KJ_Bedford) reported 6 minutes ago

  @cogeco @cogecohelps - GUESS what we have had over 39 outages today. Thanks @RogersWireless for saving my butt with mobile data when my ISP can’t provide a service I’m paying for. #workingfromhome

• 
  Dan the man (@danwarren6) reported 8 minutes ago

  @kids2mamma @cogecohelps @cogeco Very poor service lorie

• 
  K. Jennifer Bedford (@dcjenniferb) reported 8 minutes ago

  @cogeco @cogecohelps It just went down again! That’s 3 times in 15 min. #worstCanadianISPever 👎👎👎

• 
  Chris Green (@Greener9595) reported 14 minutes ago

  Hey Niagara Folks, I am looking to see what alternatives there are out there for reliable internet. Looking to possibly move away from @cogeco. Need 1GB speed. Price is not really an issue. #Niagararegion

• 
  DragonCurse69 ✌️ (@DragonCurse69) reported 15 minutes ago

  @cogeco are you guys going to fix the internet in Burlington anytime soon? It’s been pushed back quite a few times already. Not working since 3 pm.

• 
  KJ_Bedford (@KJ_Bedford) reported 18 minutes ago

  @cogeco @cogecohelps Is it time to go to fibre? And guess what my internet just went down for the 30th time today. Happy to use my mobile data to send this to you. #unhappycustomer #techsupportfail #Thumbsdown

• 
  JFT🇨🇦 (@jft_sports) reported 18 minutes ago

  @cogecohelps @cogeco I’ve talked to 6 technicians trying to get through to a supervisor; now I have an appointment with 48 hours wait period after a 2 hour conversation. Now I’ve had to move homes because the wifi is completely down and am continuing to wait till Saturday for a repair

• 
  JFT🇨🇦 (@jft_sports) reported 22 minutes ago

  @cogeco wifi literally goes back down a week after they said they fixed it; what a ****** ******* wireless service

• 
  KJ_Bedford (@KJ_Bedford) reported 28 minutes ago

  Hey @cogecohelps @cogeco I’m going to keep heckling you on Twitter - You should be ashamed to call yourself an ISP. I’m still waiting for a manager to call me… it’s been over 24 hours! I CANNOT WORK at home WITHOUT INTERNET SERVICE! #cogeco Shout out to @RogersWireless.