Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 11/23/2024 00:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (68%)

    Internet (68%)

  2. TV (17%)

    TV (17%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines and Niagara Falls.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Internet
CanadaSt. Catharines TV
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV
CanadaSt. Catharines TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • lucs100d lucas (@lucs100d) reported

    @cogeco can't believe you charge MORE for an internet tv service that's far less consistent than cable AND more restrictive. ******* brutal when the entire province is watching this

  • johnny_a_says jona (@johnny_a_says) reported

    Jesus **** @cogeco I’m trying to watch the jays game. I don’t need your ******* service to pause every five mins.

  • scottiesbarnes amanda 🧋 (@scottiesbarnes) reported

    cogeco is down for me wtfff

  • OTWDylan Dylan (@OTWDylan) reported

    @ehSAUCE @cogeco oh ya also, when u call for customer service, it's their Windsor call center. One time we had our fiber line go around 5pm and they still came out to fix it that night.

  • iVoxyyswifey Stephano Reevus (@iVoxyyswifey) reported

    @IVoxyy and I are switching from our garbage @cogeco internet to @Bell Fibe internet and I'm so ******* PUMPED!

  • NikkiC1245 NikkiC1245 (@NikkiC1245) reported

    Yep it's official @cogeco sucks. Lost feed for a game I have waited 6 years to watch.

  • OnhereCme Cme Onhere (@OnhereCme) reported

    @CityWindsorON where can I view the mayoral debate I don't have Cogeco. Help please thank in advance.

  • rbart5034 Richard Bartolo (@rbart5034) reported

    So our internet is bring flakey as hell and working from home is becoming a chore for my partner. We're looking at going to Bell Fibe and curious if there's a trick to get the best possible deal. We're currently on Cogeco with old infrastructure in Dundas that always has issues.

  • Knee_cheese Mark H (@Knee_cheese) reported

    @NikkiC1245 @cogeco Still happening. When I DM they said it was a Sportsnet feed issue out of their control. When I sent multiple other channels they said not to send so many pics. Not once have they taken responsibility. Time to leave Cogeco for good

  • 80noodle80 Jen Smith (@80noodle80) reported

    Hard to watch the @BlueJays when my crap @cogeco @cogecohelps EPICO box keeps dying! All I want for Christmas is my TiVo back!!! 😩