Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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The latest reports from users having issues in Niagara Falls come from postal codes L2G.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 08/10/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (67%)

    Internet (67%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Niagara-on-the-Lake, Niagara Falls and St. Catharines.

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City Problem Type Report Time
CanadaWelland Internet
CanadaNiagara-on-the-Lake Internet
CanadaNiagara Falls TV
CanadaSt. Catharines Internet
CanadaWelland Internet
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mistermetser Alon Metser (@mistermetser) reported

    @cogeco @cogecohelps another outage - 2 in 4 days…no a good sign for a new customer …

  • SFlammier sophie flammier gras (@SFlammier) reported

    @BrinkoftheWorld @Mikeggibbs It is. Though it was not as smooth as usual for me on Monday. It made me queue twice in a row. A bit of a wait. Then I never received my confirmation code to finalize my appointment. But maybe Cogeco was to blame. It finally worked with another email address.

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    I HATE automated phone calls from companies! @cogeco was supposed to be here tonight to fix my internet. They called earlier to say the tech guy was sick & would now be here tomorrow. Just had an automated call I couldn’t understand so now I don’t know what the hell is happening!

  • TheAsianAntics SENT HOOK (@TheAsianAntics) reported

    amazing ******* match that was utterly ruined by absolutely HORRENDOUS cogeco connection. 8 ******* TIMES THE TV RESTARTED WHAT ******** EPICO. bout to drop the whole provider over this horse ****. ******* MISERABLE. good job hangman n bryan. **** cogeco. #AEWDynamite

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco around 8 mb is my internet speed tonight shut off everything rebooted the router and 8.57 mb is supposed to be close to 1 terabyte. Wtf am I paying for DSL is faster.

  • Rosebugsme Mac McMillan 🇨🇦 👊👊🏿👊🏾🌍 (@Rosebugsme) reported

    @cogecohelps Fix your Guide - All we want from Santa is for you to fix your Channel GUIDE!! Will leave cookies for Santa if his present is COGECO fixing the Stupid GUIDE…

  • punchsays @punchsays (@punchsays) reported

    @cogecohelps @BabyYodasAuntie Does Cogeco refund $$ if we don’t get service. I think not.

  • pattimoffatt pattimoffatt (@pattimoffatt) reported

    @cogeco is there an outage of EPICO in Stoney Creek?

  • LucaRivas16 Luca Rivas (@LucaRivas16) reported

    @MacDFinn @Jacob_Downs35 Bell WiFi sucks and is the reason why I switched to Cogeco which isn't any better btw lol

  • CaptainRstar BookishRstar (@CaptainRstar) reported

    @cogecohelps my internet keeps dropping in my upper floor home office although I have wifi extensions from Cogeco. I dont know how to resolve this issue?