Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 02/02/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • sjpearce76 Sara Pearce (@sjpearce76) reported

    @cogecohelps Is Cogeco down? We’ve had no cable since yesterday.

  • Oakville_HI PG (@Oakville_HI) reported

    @y3vvv @cogecohelps @cogeco Not good enough Cogeco. You need to build resilience into your network. A single point of failure like this is unacceptable. Credits required for all affected customers.

  • okidoki808 Okidoki (@okidoki808) reported

    @cogeco One broken pole and the entire area with no internet for 12+ hours is something I didn’t expect in 2022.

  • CptnMauser Ian Fringe Kilmister Jr.🇨🇦🇷🇸 (@CptnMauser) reported

    @cogeco It’s been 12 hours since we lost internet connection. Very long time to replace one broken post in my humble opinion. Unless there is something else happening.

  • ldrankin2 Leighann Rankin (@ldrankin2) reported

    @cogecohelps I’d like to report an outage…Culham St L6h1g5 in Oakville. I’ve reset our modem twice now. #cogeco

  • NixPlaysStuff Nixpayn (@NixPlaysStuff) reported

    I am NOT live, playing Midnight Ghost Hunt, but @CWBArtist91 is, go hang! I'm there.. just.. not.. strimmin' cuz @cogeco has decided its fine that the internet for my entire neighborhood has been broken for 2 weeks! RT if yer ISP gives no ***** but takes youre money anyway.

  • Jiffy2Two Jan Vialoux (@Jiffy2Two) reported

    @cogecohelps From 6.57 am till 9.30sh pm .. no phone service, no internet and no tv. Waiting & wondering when service would be restored. Luckily we had iPhone service with Rogers. It was working. We anticipate some sort of credit from Cogeco on our next billing.

  • LizWelsh65 Liz Welsh (@LizWelsh65) reported

    @cogecohelps Are you aware that Cogeco customers are unable to open certain websites? @BluewaterPower is one. It will open when wifi is shutoff and using data so it appears this is a Cogeco issue. Please advise.

  • Oakville_HI PG (@Oakville_HI) reported

    @cogecohelps @Luv2golfalot Just restored here (Rivers Oaks). Cogeco...14.5 hours down is unacceptable. Fix your network so this never happens again.

  • LaurenA00055451 Lauren Atkinson (@LaurenA00055451) reported

    Hey @cogeco. My entire towns epico internet and tv has been down since 1130 this morning and they're not even going to send someone until at least tomorrow!?! AND the website still says "no outages" Things go wrong, but noone is even trying to fix it