Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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The latest reports from users having issues in Niagara Falls come from postal codes L2H and L2G.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 01/27/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Thorold, Niagara Falls, Welland, St. Catharines, Fonthill and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaThorold TV
CanadaNiagara Falls Internet
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Internet
CanadaNiagara Falls TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • pvvinsurance PV&V Insurance Centre (@pvvinsurance) reported

    We are experiencing a Cogeco outage and our internet and email are currently down. Please call your broker or the office at 905-632-6192 and we can assist you.

  • sarnfan Sarfan 🇨🇦🇺🇦 (@sarnfan) reported

    @BellMediaPR Out on Bell. Cogeco for me. Treatment of Lisa LaFlamme was horrible.

  • purtagina Sharon (@purtagina) reported

    @cogeco unbelievable today they accidentally cut off my service and it is now 11:15 PM and no one is able to restore it. I’ve called all day and spent over 6 hours on the phone trying to get this resolved let’s see if they were reimbursed me for my lost wages and my time

  • OverlordMarie Marie Porter (@OverlordMarie) reported

    @cogecohelps @cogeco I've said my peace, you do with it what you want. I'm not a customer, and I definitely don't plan to become one. Do better.

  • ellebee31 laura bee (@ellebee31) reported

    We don’t even have @cogeco set up yet and they are already the worst customer service and incompetent technicians we have ever encountered. And that’s saying a lot on the land of Rogers and Bell.

  • shagadelic1 Barry Fraser (@shagadelic1) reported

    @cogeco my Internet is down AGAIN. Your website shows no outages but clearly we aren’t online

  • weskrentz Wes Krentz (He/Him)🌈🏳️‍🌈 (@weskrentz) reported

    @jazzzmaestro @vote4robgill @cogeco Judging and hating others is a sin and all sins are equal in the eyes of God. Therefore this **** you post is the evidence that I need to know that you're going to hell. Once again this is based solely on the beliefs you claim to hold.

  • Humphrey03Pat (@Humphrey03Pat) reported

    @cogecohelps Cogeco down in sarnia yet again?

  • QasmiSameer Samq (@QasmiSameer) reported

    @cogeco @cogecohelps Horrible experience. Internet out since 1 pm this afternoon…

  • Mommyblog2018 mom (@Mommyblog2018) reported

    Nothing like being transferred four times with cogeco all because they didn’t cancel MY internet when I moved and charging me over $220. No one is helping me 🫠 do better @cogecohelps