Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Niagara Falls come from postal codes L2H, L2G and L2E.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 12/13/2025 05:25

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout
CanadaNiagara Falls TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Badwolf_books Cristiana Ulrich (@Badwolf_books) reported

    @cogecohelps @cogeco So, is someone from Cogeco going to pay the wages I lost yesterday, when it went down in the middle of my work day, and today? Being down overnight and into late morning is unacceptable. Is this going to be our lives this entire weekend?

  • HilaryHagerman Hilary Hagerman (@HilaryHagerman) reported from Huntsville, Ontario

    @cogecohelps Hi! is there a more accurate idea of when service will restore in Huntsville Ontario? The website has had the 1 hour from current time for several hours. Trying to help out my parents who have cogeco for every service.

  • 3v3nMoR Steve M. (@3v3nMoR) reported

    @cogecohelps @cogeco Hey, you're probably aware already and very busy with the bad weather today. However, wanted to report an internet outage for Ancaster.

  • CanadianGamble CanadianGambler (@CanadianGamble) reported

    @cogecohelps @SElsbury @cogeco Nah its everything can be the middle of summer and services go dead and then takes you guys hours to figure out the problem. Last summer they went out at least 5x for 4+ hours on bright and sunny days

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • Badwolf_books Cristiana Ulrich (@Badwolf_books) reported

    @cogeco I wish Cogeco would just say “There is no estimated time of resolution,” instead of just upping the time constantly. We would respect you more for your honesty!

  • Bitzy_b Bitzy (@Bitzy_b) reported

    @cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet

  • thekage75 K. Jones (@thekage75) reported

    @cogeco The Cogeco website says there are no outages in my area, but I haven't had internet since around 10am. I've tried rebooting my modem but it doesn't help.

  • AndreCleroux Andre Cleroux (@AndreCleroux) reported

    Dear @cogeco, I’d rather you tell me no ETR rather than just taking the current time + 1 hour for my resolution. My original 19:00 resolution from yesterday has long passed. I’d rather you simply be honest!

  • JayDeeWriting Jay Dee (@JayDeeWriting) reported

    Cogeco’s revised their ‘resumption of service’ note about half a dozen times this morning-curious when the tv actually comes back on