Cogeco Outage Report in Niagara Falls, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Welland and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake |
TV | |
| Welland |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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laura
(@lauralittlewd) reported
@cogeco we pay so much for the internet we rely on considering we don’t get cell service in our area. with the constant unpredictable outages you should at least compensate your customers and businesses that go full days without internet.
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RenfrewCountyScanner/PoliceScanner.ca
(@RenfrewCntyScan) reported
@cogecohelps Please save your canned responses. If Cogeco was a car it would be in a scrap pile already for the amount of issues. How about you run a secondary fiber connection to the area so this doesn't happen.
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Matt Watson
(@gluteusMATTimus) reported
@cogeco @cogecohelps sooooo, like are you guys going to restore our services or what? Not sure why we pay monthly with you when there are “service interruptions” all the time. This is past getting ridiculous, it’s infuriating now. Can’t wait to walk away from your “service”!
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ExtremeGizmo122
(@nextarkid122) reported
@cogeco Come get your @breezeline service and fix it. Bring us back WOW! That would be an even quicker fix.
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St. Anger Appreciator
(@Thunder_Thumbs) reported
@RenfrewCntyScan @cogeco really ******* the pooch here. I switched to Bell Fiber in January and this is like the 6th Cogeco outage of note
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Marvin Ross
(@dysdads) reported
@cogeco @cogecohelps Trying to send a DM but both these accounts say you do not monitor them any longer. Long wait on the phone. Bad pixilation on certain channels but reboot does not help.
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Tyler Salive
(@SaliveMeAlone) reported
@candacelynnxo @cogecohelps @cogeco It rained yesterday of course there’s an outage
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Andrew Barss 🇨🇦🏳️🌈🇺🇦
(@andrewbarss) reported
@cogeco It seems odd that 6+ hours into a major outage you are still at the “we’re investigating” stage with, apparently, no clear understanding of the cause and, for sure, no ETA of service restoration.
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Cogeco Ontario
(@cogeco) reported
Dear customers, Please, note that there is a fiber cut impacting our services in Beachburg, Cobden, Horton, Pembroke, Petawawa and Renfrew. We currently don’t have an estimated time of resolution. We are sorry for the inconveniences this situation may cause. – Marilyne, Cogeco
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kareem-abdul babar
(@wazlife) reported
@cogeco @cogecohelps what’s the reason for an area wide outage today? Are the upper management at Cogeco going to be drastically shocked when everyone in a city setting switches to Starlink for reliable internet service? #Cogeco