Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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The latest reports from users having issues in Niagara Falls come from postal codes L2G.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 03/14/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.

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City Problem Type Report Time
CanadaNiagara Falls E-mail
CanadaNiagara-on-the-Lake TV
CanadaWelland TV
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jefftownley Jeff Townley (@jefftownley) reported

    @cogeco Still no internet. Have plugged a laptop directly into the modem and no connection. I tried calling support, line just dropped but did let me know my connection was not optimal. Any update on a fix for those still without internet?

  • kurtwinkler9898 The Trooper of the Greater Good of God (@kurtwinkler9898) reported

    @JakeHeavyweight @cogeco Mine was down 3 hours, immediately caught up on business. Like I stated it's technology. I'd hate to be on a camping trip with those like you smh

  • SLBM2006 Sarah (@SLBM2006) reported

    @cogecohelps @servicesdown_ @cogeco Thanks for your message. Unfortunately I have had to call cogeco at least 3 x per week with issues & dealt w an obnoxious tech person last night. Just frustrating when my work is all done online. But - we figured it out today & I’m looking forward to a better day tomorrow!

  • saturnfzz bog (@saturnfzz) reported

    @cogeco I’m in Cornwall and no internet, reset modem no go. Web site outage tool says no outages. Well I guess that a .....

  • Lianne_Warne Lianne Warne (@Lianne_Warne) reported

    @cogecohelps @saturnfzz @cogeco I’ve done everything suggested for trouble shooting and still no internet and no tv.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Cogeco across Ontario was down for 3+hours

  • Gpamuro Dieu Ngo (@Gpamuro) reported

    @cogeco How do i get my 5g network to appear after resetting?

  • ResonanceReason Resonance & Reason (@ResonanceReason) reported

    @cogecohelps @cogeco I've done both of these and while I have internet on all my handheld devices, my chromebook is still not able to use internet. It was perfectly fine until the outage this morning. What else can be done?

  • Mjordan_93 Matthew Thompson (@Mjordan_93) reported

    @cogeco still having outages reports in and around my neighborhood are there still some areas facing issues ? As your post stated it was fixed I'm not sure

  • wuuyyan MaggieNg (@wuuyyan) reported

    @cogecohelps @cogeco I can’t find wifi signal at all. No available wifi listed, none. Not able to log in modem