Cogeco outages and service status in Niagara Falls, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Niagara Falls, including 0 direct reports.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Niagara Falls, Ontario
The most recent Cogeco outage reports came from the following cities: Thorold, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Thorold
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Internet | 1 month ago |
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St. Catharines
|
Internet | 1 month ago |
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St. Catharines
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TV | 1 month ago |
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St. Catharines
|
TV | 2 months ago |
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St. Catharines
|
Internet | 2 months ago |
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St. Catharines
|
Internet | 4 months ago |
Community Discussion
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Cogeco Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Lori Littleton (@littletonstc) reported from St. Catharines, OntarioDearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Jill 💫 (@jill_lr) reported from Niagara Falls South, OntarioIf you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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YMCA of Niagara (@YMCANiagara) reported from St. Catharines, OntarioPlease be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Hodgy (@Hodgy1414) reported from Thorold South, OntarioHey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Wifi down in North St Catharines.....
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Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Sylvia Bolle (@SylviaBolle) reported from Thorold South, OntarioPeople warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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kevin (@ezrock_tor) reportedYour service is down in Oakville,no phone support 🤬 @cogeco
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Redinhamilton (@redinhamilton) reported@cogecohelps Red-light is a horrible internet company who's website wont allow you to access account when it claims your password isnt correct. That would be cogeco btw. Plain. Garbage
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CRASH (@asharpe004) reported@cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?
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TheBigM (@johnref59) reported@CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.
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Ashleigh Atkinson (@IronForgedFit) reported@cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.
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terk (@itsterki) reported@endofsuburbia @MikeDoris @cogeco Satellite internet is *** compared to fibre, slow speeds, more latency and a stormy day? Say goodbye to internet
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Clare A (@Murphysmom67) reportedRN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps
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Blair (@blairs1) reported@cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps
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Rolomite (@rolomite) reportedHi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?
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Leanne Vanoostveen (@LeanneVanoostv1) reported@cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.