1. Home
  2. Companies
  3. Cogeco
  4. Niagara Falls, Ontario
Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Niagara Falls come from postal codes L2J and L2G .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

CityProblem TypeReport Time
Niagara Falls Internet 8 days ago
Niagara Falls E-mail 22 days ago
Niagara-on-the-Lake TV 1 month ago
Welland TV 1 month ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • remyzanotto
    Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • lisol_18
    Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • sharonne_young
    Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • cleanturfcanada
    Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • TheRobertLewis8
    Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidular
    Sidular! (@Sidular) reported

    @Carminevittori5 @cogeco WHY ARE WE YELLING?! But seriously. Cogeco is a business. If they fail to provide the services their customers are paying for, the customers have every right to be upset and complain. It’s not as if internet is a gift. End of the world? No. But an expectation of service.

  • jillyking83
    Jilly (@jillyking83) reported

    @Krucifix_ @Levisir11 @cogeco Definitely still down in Hamilton.

  • 2kPhillips
    Davo “Spider-Man” Phillips (@2kPhillips) reported

    @cogeco y’all some bums real **** I just failed my test cause of your shitty *** dog water wifi **** you 🖕🏻

  • paulgallo5
    Paul Gallo (@paulgallo5) reported

    @cogecohelps @FernandaWaheart @cogeco You’ll give us an update after the service is restored terrible terrible service for $$$$$$$

  • RebelEwing
    Steve Ewing (@RebelEwing) reported

    @cogeco I get things happen. But ses every 30 days Georgetown goes down. Before it was Bell Canada's fault... Now what...? Added to fact a week I upgraded to Ultra super fast... And since day 1 best performance too date has been 100 mbps. Earliest a tech can come is Friday.

  • kippyjinn
    Kippyjinn (@kippyjinn) reported

    @cogeco Where is the outage? Not connecting on any devise in Hamilton

  • doe_nadine
    Nadine Doe (@doe_nadine) reported

    @Andrade14Mike @KeeganB63977789 @cogeco Good for you. I'll am salty because I work from home and this is a constant issue. Imagine being on a conference call with a major client during a presentation you are giving and internet drops out? Not fun at all.

  • DaGimp13
    Nicholas Gerrier (@DaGimp13) reported

    @cogecohelps @libraryzombie I've traced it as a DNS issue on Cogeco's end... if you change the adapter settings in Windows 10 for DNS to 8.8.8.8 & 8.8.8.4, it'll work

  • manoj_kamath
    Manoj Kamath (@manoj_kamath) reported

    @cogeco Our school board just called us to tell us no classes until service restored

  • StFXHammond
    St. Francis Xavier Hammond (@StFXHammond) reported

    We understand that some students and families may be having difficulty connecting to remote learning this morning due to a widespread Internet outage affecting some regional Internet service providers, including Cogeco. Please be patient as these issues are being resolved.