Cogeco outages and service status in Niagara Falls, Ontario

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Thorold, and St. Catharines.

City	Problem Type	Report Time
Thorold	Internet	12 hours ago
St. Catharines	Internet	3 days ago
St. Catharines	TV	7 days ago
St. Catharines	TV	17 days ago
St. Catharines	Internet	1 month ago
St. Catharines	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

• 
  Jill 💫 (@jill_lr) reported 45 seconds ago from Niagara Falls South, Ontario

  If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

• 
  Tammy Duncan (@tamduncan) reported 5 minutes ago from St. Catharines, Ontario

  @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

• 
  Lori Littleton (@littletonstc) reported 13 minutes ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  Sharonne Young (@sharonne_young) reported 14 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  iFLyS🅾️lO (@ohrigeeta) reported 14 minutes ago from St. Catharines, Ontario

  @cogeco down again???

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 17 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  Roland Gaudet (@Rolbear1975) reported 19 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

• 
  Don Crocock (@dcrocock) reported 20 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Elango Vanangamudi (@velango) reported 25 minutes ago from Niagara Falls South, Ontario

  @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

• 
  Dayna Janzen (@dayloro) reported 37 minutes ago from Niagara Falls South, Ontario

  @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

• 
  MrJMe (@MrJMe) reported 41 minutes ago from Niagara Falls South, Ontario

  @cogecohelps where can I find information on Cogeco’s new service epico?

• 
  Martin (@martninblack63) reported 43 minutes ago from St. Catharines, Ontario

  @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

• 
  Nishant (@nishantvatsal) reported 44 minutes ago from Niagara-on-the-Lake, Ontario

  @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

• 
  Hodgy (@Hodgy1414) reported 47 minutes ago from Thorold South, Ontario

  Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

• 
  Steph (@officialstephhx) reported 49 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

• 
  Lori Littleton (@littletonstc) reported 52 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 54 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

• 
  MrJMe (@MrJMe) reported 57 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 57 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

• 
  👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported 60 minutes ago from St. Catharines, Ontario

  COGECO WIFI IS DOWN (NORTH END ST CATS)

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  davide (@DavideVaracall2) reported 4 minutes ago

  My Wi-Fi is not working it’s been slow the whole week @cogeco

• 
  BMac (@wildchevelle) reported 5 minutes ago

  They are the worst. Happily changed to Cogeco a few years ago after 2+ years of issues with Bell.

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 5 minutes ago

  @cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.

• 
  Norm (@quietlybless) reported 7 minutes ago

  @cogeco research to do bit, no f****** internet. Every day, this joke of a business just gets worse. *Reminder: I won't replaced equipment again. FORCED when I moved to switch from tvo. When installer arrived, he had no idea of equipment I had or service to be provided @crtc

• 
  katie MINISH CAP ENJOYER (@yanitaoo) reported 7 minutes ago

  @cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO

• 
  💯JT.💯 (@JimmyT2022) reported 11 minutes ago

  @cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks

• 
  MANISH AHLUWALIA (@ahluwaliamanish) reported 15 minutes ago

  @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

• 
  Blair (@blairs1) reported 15 minutes ago

  @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 20 minutes ago

  Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

• 
  The Wise Elephant (@TheElephante) reported 21 minutes ago

  @cogeco I am cancelling my Cogeco account. You guys are awful