Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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The latest reports from users having issues in Niagara Falls come from postal codes L2G, L2E and L2J.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 09/20/2024 07:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (18%)

    TV (18%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, St. Catharines, Welland and Fonthill.

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City Problem Type Report Time
CanadaNiagara Falls Internet
CanadaSt. Catharines Internet
CanadaWelland Internet
CanadaWelland Internet
CanadaSt. Catharines TV
CanadaNiagara Falls Internet

Community Discussion

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Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BrinkoftheWorld Brink of the World (@BrinkoftheWorld) reported

    @Nickywill077 @cogeco Yes, but I wish there was transparency on the outage website. It just says it will be restored one hour from whatever time you look at it.

  • 80noodle80 Jen Smith (@80noodle80) reported

    @cogecohelps Hi 👋🏻 I’m having trouble receiving emails from @Mirvish in my Cogeco email account. I’ve added them to my allowed senders and domains list and it’s still not working. Any suggestions on how to fix this? Apparently I’m not the only one having this problem. Thank you!

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?

  • IInsaneAtheist Y F A, InsaneAtheist@Mastodon.social (@IInsaneAtheist) reported

    We're not on #Rogers for landline service here, we're on #Cogeco. They seriously need to do more to make sure these bullshit spam calls don't get through to us.

  • crewsie_ Jeff J Crews (@crewsie_) reported

    @cogeco the music for on hold customer support needs an update. Brutal

  • margarethughson Margaret Hughson (@margarethughson) reported

    @cogecohelps Acton Ontario area is there a outage..... The link to check for outages doesn't show anything but I have no service on Cogeco.... Acton... Halton Hills

  • andrewmclean530 Andrew McLean (@andrewmclean530) reported

    @virginmedia Now I have to resort to calling you out on Twitter cause when I call support it goes nowhere. They want me to run the same test over and over. Beat a dead horse and the horse is still dead. Next step is @cogeco I guess.

  • perspicuity1 Mark Woolley (⧖) (@perspicuity1) reported

    @cogecohelps Hi Sandra. I’m having trouble setting up email on an iPad. I’ve tried a lot of things and read many help pages. I’ve just discovered I cannot change the account password on your site which makes me think it’s a problem on Cogeco’s side. Please advise.

  • Nickywill077 Nick (@Nickywill077) reported

    @cogeco As frustrating as this is, the customer service and communication coming from your team is unheard of these days! 👏kudos cogeco team!

  • crbrowniegirl ���🇦Leah Brown (@crbrowniegirl) reported from Wavecrest, Ontario

    @cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!