Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls, Ontario 01/09/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • masonictim Robin Granger (@masonictim) reported

    @cogeco Having internet problems again today...

  • Todd0575 Todd (@Todd0575) reported

    @cogeco Seems like another outage, can you confirm for Waterdown area?

  • Kelynme Kelynme🍁🇨🇦✝️🕊 (@Kelynme) reported

    @cogeco great 2 days in a row and internet is down again!

  • ladycameraphone Jamie Messina (@ladycameraphone) reported

    @cogeco Good morning we are having issues like we did when you went down again in Windsor any idea what's happening?

  • Travelingchicky Alicia English (@Travelingchicky) reported

    @masonictim @sullypat4 @cogeco Down in central Hamilton

  • AtlasBladeWorks Atlas (@AtlasBladeWorks) reported

    @cogeco Hey, yeah it’s not fixed your website and phone line is saying that the outage is back again. Across Ontario. Are you guys getting hacked or something?

  • BULLInTheKnow KN[BULL]OW (@BULLInTheKnow) reported

    @COGECO SUCKS ***!!! Every #Cogeco customer must be credited a "full month" of service. @cogecohelps is not progressive when it comes to outages, always delayed. @bell is looking real good right now.

  • Ashton7343 Ashton Strang (@Ashton7343) reported

    @cogeco get your ******* **** together literally 2 province wide outages in a week you charge so much for your internet and can't even keep the service up How do I go about getting rid of your garbage internet service with the least amount of communication I dont want the stupid

  • froggerlax Martin R (@froggerlax) reported

    @cogeco is there another outage?

  • IamBizzarro joe bizzarro (@IamBizzarro) reported

    @cogeco is cogeco experiencing internet issues once again??