Cogeco Outage Report in Niagara Falls, Ontario
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The latest reports from users having issues in Niagara Falls come from postal codes L2H, L2G and L2E.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Fonthill |
TV | |
| Niagara Falls |
Internet | |
| Welland |
TV | |
| Welland |
Total Blackout | |
| Niagara Falls |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Cogeco Ontario
(@cogeco) reported
Dear customers, Please note that we are investigating an issue impacting our TV service in Niagara region. Our technician are working to resolve it as soon as possible. We apologize for the inconveniences this situation may cause. - Tristan Cogeco
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chris toreos
(@ImToreos) reported
@cogecohelps @cogeco Sorry Karen but in my previous DMs with Cogeco regarding this, they see no issue, nor does the tech, it only happens in the evening after hours, so no tech can ever see it happen, they end up saying its fine, i get a router switch, it keeps happening.
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Evilbred
(@Evilbred) reported
@TekSavvyCSR 22 hours in and still no resolution to the outage in downtown Kingston? I know the original issue was with #cogeco but they show their problems resolved at 2:34 for morning. Why are #Teksavvy customers still not connected?
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Bernard
(@bernieb2812) reported
@cogecohelps @cogeco #BellLetsTalk I woke up this morning and cannot get #NBC channels on #cogeco cable. Instead I get a Barrie news feed. Please fix this and reimburse me for one day’s service
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The Travel Guy
(@TheTravelGuy62) reported
@cogeco looks like internet is down in Oakville
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Derek Judd
(@judder11) reported
I was quite surprised that after 10 years of loyalty with @TekSavvyBuzz I was forced to cancel my internet service and the CSR didn't try to keep me as a customer. Well @cogeco I hope you will want to keep my loyalty.
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Nick Benik
(@hackerceo) reported
.@cogeco should do something about having a non-toll free number on their website so that visiting Americans can call to report internet and TV outages in K7L 1A6. Toll free numbers that block Americans is bad service if you don't have backup contact info.
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Nicole
(@urmydream1) reported
If Cogeco could get their **** together and fix the connection in my area that'd be great. Unless they don't mind paying for my data bill.
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jade paris
(@jadeparis7) reported
@breezeline @cogeco @corporateknight Possibly the worst customer service I have received. I will email you the chat where the agent basically told me to do one and phone wait times of over an hour with no answer
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Sugar Free Satan
(@DiabetesDiablo) reported
@InDaIndica A few years back, a Bell tech' came to fix our exterior line. After struggling for a while, he told us we should switch to Cogeco, because Bell was terrible. We did just that. Thanks, Bell dude.