Cogeco Outage Report in Niagara Falls, Ontario

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (56%)
• TV (24%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

City	Problem Type	Report Time
Niagara Falls	Internet	10 days ago
Niagara Falls	E-mail	24 days ago
Niagara-on-the-Lake	TV	1 month ago
Welland	TV	1 month ago
St. Catharines	TV	2 months ago
St. Catharines	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

• 
  Remy Zanotto (@remyzanotto) reported 4 minutes ago from St. Catharines, Ontario

  @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 11 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  Nathalie Lavoie (@nlavoie42) reported 12 minutes ago from Niagara Falls South, Ontario

  @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

• 
  Lori Littleton (@littletonstc) reported 15 minutes ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  Robert Lewis II (@TheRobertLewis8) reported 19 minutes ago from Welland, Ontario

  @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

• 
  Clean Turf Canada (@cleanturfcanada) reported 19 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  Tammy Duncan (@tamduncan) reported 21 minutes ago from St. Catharines, Ontario

  @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

• 
  Don Crocock (@dcrocock) reported 21 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Randy Wardrope (@RandyWardrope) reported 25 minutes ago from Welland, Ontario

  @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

• 
  MrJMe (@MrJMe) reported 25 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 30 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  HI-Niagara Falls (@HINiagaraHostel) reported 30 minutes ago from Niagara Falls South, Ontario

  @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

• 
  lyn nottingham (@LynNottingham) reported 34 minutes ago from Thorold South, Ontario

  @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

• 
  Lisa Gibson (@lisol_18) reported 35 minutes ago from Welland, Ontario

  @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

• 
  “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported 39 minutes ago from Welland, Ontario

  Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

• 
  Stephan Yawny (@StephanYawny) reported 46 minutes ago from Welland, Ontario

  @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

• 
  Sharonne Young (@sharonne_young) reported 47 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  Lori Littleton (@littletonstc) reported 48 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

• 
  MrJMe (@MrJMe) reported 52 minutes ago from Niagara Falls South, Ontario

  @cogecohelps where can I find information on Cogeco’s new service epico?

• 
  iFLyS🅾️lO (@ohrigeeta) reported 53 minutes ago from St. Catharines, Ontario

  @cogeco down again???

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Asturi (@anthonyasturi) reported 4 minutes ago

  @cogeco hey cogeco! I have called you twice this hour for help and been put on hold for 15 minutes both times. Then the line rings and you hang up. I’d really like to speak to someone! DM me!

• 
  Carmen Saturno (@saturnstormx) reported 7 minutes ago

  My internet connection during my class in Thursday afternoons is brutal, and I have a feeling its definitely because Cogeco has the most traffic during this time of day. Didn't have this issue at all last semester. I wonder if schools going more online has anything to do with it

• 
  Phil Warner (@PhilWarner19) reported 15 minutes ago

  @MaloneOCSB Not sure who your internet is through, but I recently called cogeco and moved from 175GB to unlimited data...my rate went down (and without extending my contract)...go figure! It’s worth a call

• 
  Diana Murrell (@Murrell_TL) reported 16 minutes ago

  @mjwheelerali @cogeco @cogecohelps Same problem here. Three times today the wifi hiccuped. Very stressful when you are responsible for supervising kids online. This never happened in the spring. What is different now I wonder?

• 
  Adrien Carlyle (@bruor) reported 18 minutes ago

  @cogeco / @cogecohelps I think I've found a bug with IPv6 and the Hitron modem you give out for gigabit service. I'd like to pass on my findings if someone there cares. Is there any way for me to get in contact with someone on your team to pass on steps to reproduce?

• 
  James McCannell (@JamesMcCannell) reported 19 minutes ago

  Hey @cogeco @cogecohelps, wifi does not seem to be working. Green lights on my modem but no connection. Can you help? Is this a known issue? Burlington - L7L

• 
  DisabledCanada (@CanadaDisabled) reported 20 minutes ago

  @cogeco we need the free tv stations now we are again in lock down Also why can't we get Cp24. I know it's Rogers but we miss the Premiers Press Conferences some times because something else is on the other government channels @CRTCeng #canpoli

• 
  linds✨ (@linty_socks) reported 21 minutes ago

  @carole_Iynn My teacher has handed over her whole class to me to run because her internet was out!! It’s crazy. Cogeco needs to get their **** together lol

• 
  Ailsa Wylie (@prspctvlangserv) reported 23 minutes ago

  @cogecohelps @cogeco I only cancelled my service because I moved to an area you don't cover. The staff on the phone kindly cut the cancellation fee in half but that was all they could do. I'm still charged $112.50. This was not my choice.

• 
  Carol Tomalty (@carricdesign) reported 24 minutes ago

  @cogeco internet connection has been intermittent all day and has now been down for an hour or so #Kingston #cogecointernetproblems