Cogeco Outage Report in Niagara Falls, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Welland and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake |
TV | |
| Welland |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Denise HigenellAllen
(@deniseh78) reported
@cogecohelps the internet in our area is absolutely terrible. Cogeco needs to fix the service in this area before all of us leaves for a better provider. It cuts in and out so much we have had to up the data on our cellphones.
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Romina🪐
(@rominahallan) reported
@jackiieelove123 I’ve used Cogeco since first year and have had zero issues!
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Syrup King BA MBA PhD
(@MapleBetsHockey) reported
@cogecohelps Nah it's cool. You guys ripped her off for years. Always the same thing. Apology and an offer of $5/month off. I switched 2 years ago and Ive never been happier with my ISP. Cable bill went from $240 to $125 a month. Wake up Cogeco.
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Francisco Santana
(@PilotFranciscoS) reported
@cogecohelps @cogeco I know how to do a speed test. I want my upload speed to be higher than 30 Mbps as promised when I signed up for the service. I see that upload speeds of 940 Mbps can be achieved in certain areas, but where?
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Rodney Dowd
(@rodneydowd14) reported
@cogeco I just called to order #cogecoEPICO but because they’ve already called their own warehouse and ordered a replacement for my old obsolete broken TiVo I can’t have Epico. Ridiculous! Apparently Cogeco can’t walk and chew gum at the same time.
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Adam Lesniewski
(@AdamLesniewski0) reported
It dropped for 5 minutes. I had to unplug my modem and plug it back in. If this is a sign of things to come, I'll be canceling this service. @cogeco @cogecohelps
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Robk Reacts
(@RobkReacts) reported
@cogecohelps @cogeco ended up being down for about 30 mins then the dns servers caught up again. :)
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Rodney Dowd
(@rodneydowd14) reported
@cogeco Just tried to order #cogecoEPICO and was turned down. My old TiVo died last night and now I have to go 5 days without any TV until the replacement arrives. They are incapable of changing from replacing my old TiVo to setting me up with the new system now that the order was sent.
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WJBL
(@gramshelper) reported
@cogecohelps just lost all Cogeco service in Peterborough, Ontario. Any news on when to expect restoration of services?
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Trudy Vincent-Matusiak
(@TrudyMatusiak) reported
@cogeco I see cogeco is down again.