Cogeco Outage Report in Niagara Falls, Ontario
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The latest reports from users having issues in Niagara Falls come from postal codes L2G, L2E and L2J.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (65%)
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TV (18%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, St. Catharines, Welland and Fonthill.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
Internet | |
| St. Catharines |
Internet | |
| Welland |
Internet | |
| Welland |
Internet | |
| St. Catharines |
TV | |
| Niagara Falls |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Brink of the World
(@BrinkoftheWorld) reported
@Nickywill077 @cogeco Yes, but I wish there was transparency on the outage website. It just says it will be restored one hour from whatever time you look at it.
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Jen Smith
(@80noodle80) reported
@cogecohelps Hi 👋🏻 I’m having trouble receiving emails from @Mirvish in my Cogeco email account. I’ve added them to my allowed senders and domains list and it’s still not working. Any suggestions on how to fix this? Apparently I’m not the only one having this problem. Thank you!
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Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?
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Y F A, InsaneAtheist@Mastodon.social
(@IInsaneAtheist) reported
We're not on #Rogers for landline service here, we're on #Cogeco. They seriously need to do more to make sure these bullshit spam calls don't get through to us.
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Jeff J Crews
(@crewsie_) reported
@cogeco the music for on hold customer support needs an update. Brutal
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Margaret Hughson
(@margarethughson) reported
@cogecohelps Acton Ontario area is there a outage..... The link to check for outages doesn't show anything but I have no service on Cogeco.... Acton... Halton Hills
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Andrew McLean
(@andrewmclean530) reported
@virginmedia Now I have to resort to calling you out on Twitter cause when I call support it goes nowhere. They want me to run the same test over and over. Beat a dead horse and the horse is still dead. Next step is @cogeco I guess.
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Mark Woolley (⧖)
(@perspicuity1) reported
@cogecohelps Hi Sandra. I’m having trouble setting up email on an iPad. I’ve tried a lot of things and read many help pages. I’ve just discovered I cannot change the account password on your site which makes me think it’s a problem on Cogeco’s side. Please advise.
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Nick
(@Nickywill077) reported
@cogeco As frustrating as this is, the customer service and communication coming from your team is unheard of these days! 👏kudos cogeco team!
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���🇦Leah Brown
(@crbrowniegirl) reported
from
Wavecrest, Ontario
@cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!