Cogeco Outage Report in Niagara Falls, Ontario
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The latest reports from users having issues in Niagara Falls come from postal codes L2J and L2G .
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (57%)
- TV (23%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls
|
Internet | 12 days ago |
|
Niagara Falls
|
26 days ago | |
|
Niagara-on-the-Lake
|
TV | 1 month ago |
|
Welland
|
TV | 1 month ago |
|
St. Catharines
|
TV | 2 months ago |
|
St. Catharines
|
Internet | 2 months ago |
Community Discussion
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Cogeco Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Sylvia Bolle (@SylviaBolle) reported from Thorold South, OntarioPeople warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Wifi down in North St Catharines.....
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps where can I find information on Cogeco’s new service epico?
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Randy Wardrope (@RandyWardrope) reported from Welland, Ontario@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Lisa Gibson (@lisol_18) reported from Welland, Ontario@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jon (@Jonsnow2929) reported@cogecohelps @m_e_f1 The estimated time service is going to be restored is later than 2:30pm??!! This is ridiculous. There are people working from home that pay a lot of money for cogeco b/c it's the only provider. It's time to end the telecom oligopoly in this country.
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Anna Alto Tenor Lace (@anna_contralto) reported@programmer279 @LukeMiani @cogeco Not hate, just frustration. We set up our 90+ y old aunt with a #Cogeco acct & this is the 3rdX a tech hasn’t /has refused to help for whatever reason. I mean, they can’t force people to work, but hard to explain to her why they can’t fix her tv, like they hate her!
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Robk Reacts (@RobkReacts) reportedyo @cogeco please fix epico for past week lotta pauses disconnects from connection just a terrible tv experience :(
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benjiman (@Denoxium) reported@cogeco wanna tell me why my internet has gone out every single day for the last week? like not a single day has gone by this week where my internet doesn’t go out at least once. you are genuinely the worst provider i have ever had in my life bruh
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ph (@PierceHowlett) reportedSpent a month asking cogeco to fix my internet, after talking to like 4 diff people from their support team they’ve given me a $50 credit and also didn’t even fix the internet :) lmfao
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Jonathan Miller (@wjonmiller) reportedApproaching 7 days without home internet. 5 phone calls to @Bell_Support, 3 service calls with another one scheduled. @cogeco coming now tomorrow. Whoever gets it working first gets my business. #Gongshow
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Rudy (@rudyjuly2) reported@cogecohelps no internet since 9 am in Kingsville N9Y 4B4 despite having power back for two hours. Any updates? Your Cogeco outage page says resolved but it is not
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AnnK (@AgentAnnK) reportedCogeco made a mistake and switched off my automatic billing for my Internet service. Not only do I have to pay over $300 to take care of the issue but I’ll have to pay the late fees on the bill for the problem I didn’t create. Thank you for ruining Christmas for me @cogeco
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Alex Leonard (@dukedude10) reported@cogecohelps going on 6 weeks without Internet/TV while everyone else on our street has their Cogeco up & running. Called and talked to an agent. Was told to go with a different company as they couldn't even guess as to when we would get services. Some customer service that is...
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Le Twit (@tilla_the_bum) reported@Denoxium @cogeco Same here! Full day outages too. Except today tech support says they are aware but unsure why they decided not to post it on outage portal. Never have I seen such terrible service. We are talkin full day outages.