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Cogeco

Cogeco Outage Report in Niagara Falls, Ontario

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Niagara Falls come from postal codes L2J and L2G .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 55% Internet (55%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

CityProblem TypeReport Time
Niagara Falls Internet 4 days ago
Niagara Falls E-mail 18 days ago
Niagara-on-the-Lake TV 27 days ago
Welland TV 30 days ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • remyzanotto
    Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • lisol_18
    Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • cleanturfcanada
    Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • TheRobertLewis8
    Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • justjmv
    John-Marc Vachon (@justjmv) reported

    @cogecohelps @cogeco Nope, after my hour and 20 minutes on hold I was able to talk to a person for 2 minutes and get my issue resolved.

  • KurtSasso
    Two Geeks Talking (@KurtSasso) reported

    God to love it when @cogeco doesnt respond to an open escalated ticket from my ISP to resolve my internet being down for 7 days and counting.

  • Rathiega
    Gage In Da Cage (@Rathiega) reported

    @cogecohelps hi Cogeco. I just reset my router about an hour ago and has been having issues loading back up stuck on the "Online" option with no other signals or cues.

  • icequeen1371
    Danielle Couffon (@icequeen1371) reported

    Cogeco’s new internet packages that claim to be so much faster for less....are ****. All my connection has done is lag & buffer as soon as more than 2 devices are in use. Screw this crap.

  • officialAlyOops
    (Spooky)AlyOops (@officialAlyOops) reported

    After awhile, the doorbell rang. I thought it was the food delivery. No. It was a person from Cogeco, all geared up to tell me about their new and improved service. I started cackling as soon as I saw what company he was working for.

  • DaTT78
    Mike (@DaTT78) reported

    @cogeco is there an outage in Burlington?

  • BogartMcJoint
    prince edward cunty (@BogartMcJoint) reported

    pretty sure that temporary outage fried my entire wifi network cause absolutely nothing is working despite cogeco’s maps showing no outages. im going to be so ******* PISSED if im stuck in my house, with zero media, unable to do my job. but cute.

  • PatGaetano
    Pat Gaetano Desjardins Insurance Agency (@PatGaetano) reported

    Our phone lines are currently down and Cogeco has no idea on how to fix it yet. In the meantime please call (877) 659-1570 as we patiently wait for our lines to be repaired. We apologize for the inconvenience.

  • jamiehosking
    Jamie Hosking (@jamiehosking) reported

    Hey @cogeco, your **** is broken again in the Belleville area. No cable, no internet. Get Cogeco Cory out to get this fixed, snd get your act together for once.

  • mebollsfortescu
    Mary Elizabeth Bollsworthy-Fortescu (@mebollsfortescu) reported

    I can't believe @cogeco has become such an unbelievable nightmare to deal with. Has your customer service department been taken over by @Bell? Mother of God, how did you get to be so awful at this?