Cogeco Outage Report in Ancaster, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (63%)
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TV (20%)
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Wi-fi (6%)
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E-mail (4%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Ancaster, Ontario
The most recent Cogeco outage reports came from the following cities: Burlington, Dundas and Hamilton.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
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Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario
@cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps
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Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario
Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!
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Mike H (@MikeHubbert2) reported from Burlington, Ontario
@cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks
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Ann Cochren (@anncochren) reported from Hamilton, Ontario
@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...
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Tom Broen 🛤☘️ (@tombroen) reported from Hamilton, Ontario
@JohnFurrToronto @cogeco @BellFibe Yes it’s interesting because when you go to the CTV app it will allow you to sign in with every other cable company in the country except Cogeco. Suggest a certain amount of contempt for their customers imho 😐
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R J P (@rjp3131) reported from Hamilton, Ontario
@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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bob gordon (@rgordom15) reported from Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
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El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
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Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario
@cogecohelps It was not cogeco who took it down:(
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Theresa K Cahill (@TheresaKCahill) reported from Burlington, Ontario
@cogecohelps I really hope I will be getting a rebate on my next cable bill because of these blackout problems on specialty channels that I’m paying for. #Cogeco
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario
@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario
I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.
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Chan (@jkgirlforever) reported from Hamilton, Ontario
@moi1975 No we have TekSavvy for internet. It was Cogeco that we were with that caused us to be down for 2 months and never got resolved so we left all services with Cogeco.
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LotneyFrattelli (@BFrattelli) reported from Hamilton, Ontario
@MarkoIvankovi10 @cogeco @cogecohelps Try to cancel the service...its 10times as painfull
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Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario
@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!
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Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario
@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.
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Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario
@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.
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Mike H (@MikeHubbert2) reported from Burlington, Ontario
@cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.
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Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario
Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Paul Short (@new_perspective) reported from Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Td (@tfdrover) reported
@justincooke182 @cogeco If DNS is down you could also hard code DNS to 1.1.1.1 and 1.0.0.1. COGECO could even temporarily make their DHCP service hand this out automatically avoiding any static entries. We were not affected as we don’t use COGECO for DNS.
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Stuart Kelly (@StuGotss12) reported
@cogeco come fix this internet lol most expensive of them all and still terrible signal
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bog (@saturnfzz) reported
@cogeco I’m in Cornwall and no internet, reset modem no go. Web site outage tool says no outages. Well I guess that a .....
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Lianne Warne (@Lianne_Warne) reported
@cogecohelps @saturnfzz @cogeco I’ve done everything suggested for trouble shooting and still no internet and no tv.
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National Ballroom (@torontoballroom) reported
@cogeco After that the chat person said it was my modem. There’s still wasn’t any discussion that there were issues going on with Cogeco. This is so small town
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LowC-MD-Photog (@LowCkas) reported
@b4technology @cogeco No, I didn't do it. Change DNS servers without knowing what I'm doing? That doesn't sound even close to safe, to me. I would need a lot more info first, so links to that would help, and then I would still likely not.
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Deet (@Deeedsy) reported
@cogeco Nope still dealing with your terrible response times . Wait over an hour on the phone only for the “call to drop”
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Lydia Ann Stevens-Ackley (@stevensackley60) reported
@Krock1057 @cogeco Call @cogeco and get a credit on your bill. Just ask if you experienced an outage! Why pay for something you didnt get!
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Steve Coville (@SteveCoville) reported from Kingston, Ontario
@eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..
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Dieu Ngo (@Gpamuro) reported
@cogeco How do i get my 5g network to appear after resetting?