Cogeco Outage in Ancaster, Ontario

@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

Cogeco cable and internet going up again...... time to find new service. #cogeco

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

@cogecohelps It was not cogeco who took it down:(

With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

@cogeco It says it’s the downstream, I don’t think reboot would help.

@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

@cogeco @michbreau The outage portion of the site isnt working either. So we can't even check to know that

@cogeco can you please advise if there is an internet outage in East Hamilton. Thank you

@cogeco Is there an outage in Hamilton #HamOnt #cogeco

Day 11 - The @Cogeco experience. They finally showed up to the house. Turns out they removed cable service from this home 10 years ago before I moved in and now they have to run a new cable from the other side of the road. Which will take several more days. Epic!

@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

@cogeco No Internet, No Tv in Beamsville. I’ve reset 100 times and NO luck. Your outage map shows Nothing !

@cogeco Internet and cable outage in beamsville!

@cogeco Hi Cogeco! Immediately after I put in a move request / service upgrade for June 17, my modem stopped working. Now, support says it's because my modem is suddenly broken. I work from home, I've throttled my phone data, I need this resolved please. Help!