Cogeco Outage in Stevensville, Regional Municipality of Niagara, Ontario

How is internet service so pathetic in 2021 in Ontario? My serotonin levels get depleted most days dealing with outdated law practices, let alone having to deal with internet issues. Let’s get this figured out @cogeco; it’s the third decade of the 21st century

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

@cogecohelps where can I find information on Cogeco’s new service epico?

@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

Anyone have any updates on outage in Ridgeway / Crystal Beach / Fort Erie area? @cogeco @cogecohelps @CogecoBusiness

@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

@cogeco This is an ongoing issue not a one time thing 🙄🙄🙄🙄🙄🙄

@kids2mamma @cogecohelps @cogeco Very poor service lorie

Hey Niagara Folks, I am looking to see what alternatives there are out there for reliable internet. Looking to possibly move away from @cogeco. Need 1GB speed. Price is not really an issue. #Niagararegion

@cogecohelps Please upgrade your infrastructure to keep up with the times. Phone & internet going down 3X per week is unacceptable. You were the monolith at one point yes - but now it’s a simple matter of upgrading your infrastructure to keep up with modernity #Cogeco

@kids2mamma @cogecohelps @cogeco What? That’s horrible!!!

@kids2mamma @cogecohelps @cogeco that's awful!!!

Home phone and internet still down @cogecohelps they said they can't arrive until Saturday not acceptable @cogeco

@cogecohelps @cogeco how long does it take to restore an outage... 22 hours and counting. When will it be up and running again?!?!? (J0T 2B0). Can we have an honest answer? Your site for checking up on outages is useless.

@cogeco No TV service. Not answering phone after 45 minutes Nothing posted here or on line. Looking for another cable company!

Swell. Looks like Cogeco is down from Toronto to Niagara Falls. Cable and internet out.

@Distributel @DistributelHelp There is power outage with Cogeco since this morning, and has yet to be fixed....