Cogeco Outage Report in Stevensville, Regional Municipality of Niagara, Ontario

@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

@cogecohelps where can I find information on Cogeco’s new service epico?

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

How is internet service so pathetic in 2021 in Ontario? My serotonin levels get depleted most days dealing with outdated law practices, let alone having to deal with internet issues. Let’s get this figured out @cogeco; it’s the third decade of the 21st century

Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

@cogecohelps I’d rather spend my time shopping around for a new provider than waste anymore time talking to Cogeco just to have the same terrible service.

If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

Anyone have any updates on outage in Ridgeway / Crystal Beach / Fort Erie area? @cogeco @cogecohelps @CogecoBusiness

@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

@PolarcubArt @cogeco EXACTLY!! Like ugh.. I’m so frustrated I need school.. this **** sucks

Numerous reports of internet service outages from #Cogeco all over the province of #Ontario this morning.

@cogeco @cogecohelps Wondering if you could keep a stable connection for more than 5 minutes? To bad your internet service wasn’t as good as your efficiency to withdraw money from my account monthly.

cogeco internet outage first day back to class<<<<<

@RachelVeres It’s a dns problem you are on cogeco lines but a different dns address is my guess.

@cogeco You guys are literally the worst internet providers in the world

@zbpipe @LMcAnanama @cogeco "It has come to IT's attention that Cogeco Internet Service is experiencing a full outage. This is impacting users throughout Ontario. All KPR systems are functioning and fully available. Any student or teacher relying on Cogeco service will be offline until the issue resolves."

@cogeco Trying to call but it’s saying that the number I’ve reached is not in service

@DannyzReviews @cogeco Maybe they have worse customer service but at least from past experience it was a consistent service unlike Cogeco.

hi, @cogeco @cogecohelps can you fix my wifi, please?