Fido

Fido Outage Report in Thornhill, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thornhill, Ontario 11/08/2024 15:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, Thornhill and Etobicoke.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaRichmond Hill Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AkhtarJa Javed Akhtar (@AkhtarJa) reported

    Having a 12-hour (and counting) @Fidomobile outage is a great way to run up against the limitations of 2-factor authentication that relies on text messages. Also @Fidomobile has, like, zero information about this outage aside from platitudes. Useless.

  • lavandxr 𝓰 🥀 (@lavandxr) reported

    @Fidomobile @FidoSolutions I’ve had no service since this morning. Unacceptable. What is going on????

  • _Jenna_bee 𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪 (@_Jenna_bee) reported

    @ETito604 @Rogers @Fidomobile They took chatr with them too! I already switched my internet from rogers after a 5 day outage, in downtown Toronto no less, maybe its time to get a new cell provider!

  • GarvKhanna Garv Khanna (@GarvKhanna) reported

    While I miss having my phone. I hope someone hacked into @Rogers @Fidomobile just out of spite for the rates they charge us. Unless they're looking to hire me. In which case we need to double down on synergies and find a solution. #BigTelecom

  • areeja_h A🖤 (@areeja_h) reported

    @Fidomobile pls fix the service outage i want my service back 😖

  • desousa_nicola Nicola DeSousa (@desousa_nicola) reported

    @FidoSolutions @Fidomobile Intermittent? Try complete outage since around 130am.. Phone also says I am roaming but have no service.

  • RantingCanuck Ranting Canuck (@RantingCanuck) reported

    Today I'm thankful for #procrastination!My partner was going to switch cell providers and join me with @Fidomobile but I was supposed to see if we got any deals for bringing her over... After having no service all day today I grateful she's with another provider! #fidooutage

  • singhnavnoor Navnoor singh (@singhnavnoor) reported

    @Fidomobile My phone(Samsung J7 Max) phone says "Not registered on the network" I need to make some really important calls. Can't believe something like this can happen in 21st century Canada

  • Mamica_1 MaMiCa AshurA (@Mamica_1) reported

    @FidoSolutions @Fidomobile I was frustrated, but after reading these comments, am good.. it's never that serious

  • Jrvz__ Jose (@Jrvz__) reported

    @Fidomobile we have a problem