Fido outages and service status in Thornhill, Ontario

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Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 12, 3:00 PM EDT	0	0
May 12, 3:20 PM EDT	0	0
May 12, 3:40 PM EDT	0	0
May 12, 4:00 PM EDT	0	0
May 12, 4:20 PM EDT	0	0
May 12, 4:40 PM EDT	0	0
May 12, 5:00 PM EDT	0	0
May 12, 5:20 PM EDT	0	0
May 12, 5:40 PM EDT	0	0
May 12, 6:00 PM EDT	0	0
May 12, 6:20 PM EDT	0	0
May 12, 6:40 PM EDT	0	0
May 12, 7:00 PM EDT	0	0
May 12, 7:20 PM EDT	0	0
May 12, 7:40 PM EDT	0	0
May 12, 8:00 PM EDT	0	0
May 12, 8:20 PM EDT	0	0
May 12, 8:40 PM EDT	0	0
May 12, 9:00 PM EDT	0	0
May 12, 9:20 PM EDT	0	0
May 12, 9:40 PM EDT	0	0
May 12, 10:00 PM EDT	0	0
May 12, 10:20 PM EDT	0	0
May 12, 10:40 PM EDT	0	0
May 12, 11:00 PM EDT	0	0
May 12, 11:20 PM EDT	0	0
May 12, 11:40 PM EDT	0	0
May 13, 12:00 AM EDT	0	0
May 13, 12:20 AM EDT	0	0
May 13, 12:40 AM EDT	0	0
May 13, 1:00 AM EDT	0	0
May 13, 1:20 AM EDT	0	0
May 13, 1:40 AM EDT	0	0
May 13, 2:00 AM EDT	0	0
May 13, 2:20 AM EDT	0	0
May 13, 2:40 AM EDT	0	0
May 13, 3:00 AM EDT	0	0
May 13, 3:20 AM EDT	0	0
May 13, 3:40 AM EDT	0	0
May 13, 4:00 AM EDT	0	0
May 13, 4:20 AM EDT	0	0
May 13, 4:40 AM EDT	0	0
May 13, 5:00 AM EDT	0	0
May 13, 5:20 AM EDT	0	0
May 13, 5:40 AM EDT	0	0
May 13, 6:00 AM EDT	0	0
May 13, 6:20 AM EDT	0	0
May 13, 6:40 AM EDT	0	0
May 13, 7:00 AM EDT	0	0
May 13, 7:20 AM EDT	0	0
May 13, 7:40 AM EDT	0	0
May 13, 8:00 AM EDT	0	0
May 13, 8:20 AM EDT	0	0
May 13, 8:40 AM EDT	0	0
May 13, 9:00 AM EDT	0	0
May 13, 9:20 AM EDT	0	0
May 13, 9:40 AM EDT	0	0
May 13, 10:00 AM EDT	0	0
May 13, 10:20 AM EDT	0	0
May 13, 10:40 AM EDT	0	0
May 13, 11:00 AM EDT	0	0
May 13, 11:20 AM EDT	0	0
May 13, 11:40 AM EDT	0	0
May 13, 12:00 PM EDT	0	0
May 13, 12:20 PM EDT	0	0
May 13, 12:40 PM EDT	0	0
May 13, 1:00 PM EDT	0	0
May 13, 1:20 PM EDT	0	0
May 13, 1:40 PM EDT	0	0
May 13, 2:00 PM EDT	0	0
May 13, 2:20 PM EDT	0	0
May 13, 2:40 PM EDT	0	0
May 13, 3:00 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto	Internet	12 days ago
Richmond Hill	Internet	15 days ago
Toronto	Internet	28 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Kevin Michael (@Kevinmichaelt) reported 4 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
StevieB (@stevetogm) reported 7 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
DaveGatsby (@DaveGatsby) reported 7 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Samiksha Rane (@samikshasrane) reported 11 minutes ago from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
Sarah Antonio (@SarahPSmart) reported 14 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Mahmoud "Moody" Shabeeb (@ItisMoody) reported 17 minutes ago from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
Shohan Chowdhury (@ShohanSoham) reported 21 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Juhi Apte (@Jwoohoo) reported 22 minutes ago from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
Pedro Marques (@MetroManTO) reported 23 minutes ago from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
Reena Kara (@reena_kara) reported 25 minutes ago from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
Free (@CanadaMate) reported 28 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
hot potato (@_parab0la) reported 29 minutes ago from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
Saad Bin Farooq (@EsBeeEf) reported 33 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Sofia Heaux (@HeauxSofia) reported 37 minutes ago from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
Ashutosh Nayak (@nayakashu) reported 42 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Chintan Gujarati (@chintan_guj) reported 46 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
JP (@JarylleAdriane) reported 48 minutes ago from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
Jay Goodman (@wd78pp) reported 52 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 56 minutes ago from Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
Jorge Barbosa (@TheCarpenter79) reported 57 minutes ago from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Mama bless (@zoomieking00) reported 4 minutes ago
Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!
Kudzie Chasosa (@chasosak) reported 5 minutes ago
@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
Devin Riegle (@deriegle) reported 5 minutes ago
@tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy
Jayant (@jayant_vohra1) reported 6 minutes ago
@Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?
Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago
@Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider
Vince Ltd. (@Vince_Ltd) reported 10 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Amal 🐈‍⬛ (@amal_arebi) reported 12 minutes ago
@Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬
I Don't PC (@Hendy111) reported 14 minutes ago
@Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.
liane bisaillon 🇨🇦 (@Lianebisaillon) reported 14 minutes ago
@Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed
anon (@anon26747971223) reported 15 minutes ago
@Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?