Fido Outage in Thornhill, Ontario

Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

@Fidomobile @FidoSolutions What an amazing service provider you are with the reach across Toronto area. Call Drop - Being faced at Danforth Area. No Service - While traveling the TTC from Bathurst to Kennedy. THANK YOU so much for this BAD NETWORK! #Refrain #FIDO #Network 👎

@Rogers and @Fido should offer their clients free therapy sessions after we have to deal with their call centres. I called @Rogers, got hung up on 3 times, and waited for 20 mins the 4th time. Called @Fido and got hung up on 3 times. I feel hopeless and empty inside. Help.

@SDGreenall I'm with Fido and I'm pretty happy. Decent price, but not "discount" service. I get great coverage. Includes my Spotify membership. I do BYOD though - not sure what the phone plans are if you don't buy your device outright.

@Rogers @TELUS @Bell Hi there. I'm with Fido right now but am looking to move because they do not support Apple watch. My plan with them is 10gB for $60. Do you have a similar plan that I could move to? I'd be interested in adding the watch option as well. Thanks

A @fido @FidoSolutions @Fidomobile employee asked “What’s your address?” And “what’s your email” as the only two security questions when accessing an account... these companies need to up their customer service standards. #BadCustomerService

I have never felt so much like a criminal in my life. All I am trying to do is purchase an additional product and service form a company (@bell ) I have a 30+ year relationship. 5 hours later I have just been asked for photoid for the 3rd time! Fido is across the hall!

It’s been over an hour and 45 mins on the phone with Fido + thrown around to 3 different representatives and none of my issues have been delt with. Smh I’m so annoyed with this company

@FidoSolutions I have Fido home internet, and find that the speeds fluctuate enormously. I tested my connection this morning using only 1 connected device and speed was extremely poor. Are you throttling, and if so, is it time based and platform based, or, should I just switch? T

More than happy to pay my Fido Bill Fido thank you for the service

I did mention to them that I was a previous Fido customer that left to go to Rogers and we know all know the story with Rogers so I'm back and I'm happy and thank you

Fido I did respond to your customer service survey app on my new activation with

@bill_bonker "What's that, Fido?" "Woof. Woof!" "There's a problem at the old Tractor Works in Stalingrad? The entire Sixth Army fell into a trap?" "Woof!"

party in Toronto and I’m at Manila airport experiencing worse service than Fido

@nowinyow @jadeherr I agree with Ben. Fido sucks. I was a loyal customer to Fido since 2006 until last year when I made the switch to @FreedomMobile. We pay roughly 75% less now that we’re with Freedom. Fido ripped us off way too much toward the end. I don’t recommend Fido to anyone anymore. Ripoff!

Fido the loyal irish wolfhound loves to shit on my skunk

@johnsonave @TELUSsupport @Bell Honestly if they have the phones you want, Virgin Mobile might be a better bet. Uses the Bell network but the customer service and member perks are all Virgin. Not owned by Bell, like Koodo is by Telus and Fido is by Rogers

@FaZeMew Screamed **** you fido every time the ghost from dog killed me, had a ring to it

Just got on the 157. It's Saturday,which means the bus not only smells like a bar; but as I witnessed and filmed a few weeks ago; every idiot is on the bus heading towards Louisiana and Central. Including a homeless couple. Who brought Fido on the bus. #YouCannotMakeThisUp

@rickygervais "Personally, I’d recommend you get hold of a cocker spaniel, tie your suspect down on a chair, with a potty on his head, then pop his todger between two floury baps and shout, 'Dinnertime, Fido!'"

CAPCOM: "We're considering a slip in the midcourse a half hour to give FIDO another half hour's tracking so he can get a little bit more confidence in his solution. If that's agreeable with you guys, we'd like to proceed that way. Over." Young: "Okay with us." #Apollo10 #Apollo50

I just realized after my call to @Fidomobile @FidoSolutions customer care, they use voice match authentication aka voice biometrics to recognize customers. No more waisting time verifying postal code 👍and other personal info 👍#cooltech #fido #AI #MI #CustomerService

I just spent 47 minutes explaining to the Fido customer service rep how to fix my problem step by step 😂