Fido outages and service status in Thornhill, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Jul 16, 5:19 PM EDT.
- Phone (100%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 5 days ago |
|
Toronto
|
Phone | 18 days ago |
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Toronto
|
Phone | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
|
Toronto county
|
Total Blackout | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, OntarioCome on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
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Walied Khogali Ali (@waleedkhogali) reported from Toronto, OntarioAfter hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Carolina Torres (@carot0rres) reported from Vaughan, OntarioOkay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Romi Joshi (@LooseRomi) reported from Toronto, OntarioI had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
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rr. (@iamdieroiramor) reported from Toronto, Ontario@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, OntarioFinally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Reena Kara (@reena_kara) reported from Toronto, OntarioNow that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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Cesar (@liom79) reported from Toronto, Ontario@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
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Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, OntarioSo frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Jada Shada Hudson (@jadashada) reported from Toronto, OntarioAnyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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Juan S S (@JSebastianS88) reported@Fidomobile any support available if the call drops?
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sohail (@sohail87033951) reportedRequested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada
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Vaibhav Panwar (@2vpvp) reported@Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido
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Masih (@masihhaha) reported@Fidomobile, I wish you, your AI garbage rep, and your whole system burn in hell. You pieces of shits, and your garbage support service are not good for nothing. I genuinely only wish the worst for you.
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Vaibhav Panwar (@2vpvp) reported@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
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Mikaeel (@imrankhan1940) reported@Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.
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PeeDee (@dejiadefila) reported@Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?
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Evan (@evanoftheyukon) reported@Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.