Fido outages and service status in Thornhill, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 1 month ago |
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Toronto
|
Phone | 2 months ago |
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Toronto
|
Phone | 3 months ago |
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Toronto
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Internet | 3 months ago |
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Toronto county
|
Total Blackout | 3 months ago |
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Toronto
|
Internet | 3 months ago |
Community Discussion
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Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Carolina Torres (@carot0rres) reported from Vaughan, OntarioOkay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Saad Bin Farooq (@EsBeeEf) reported from Toronto, OntarioIs #Fido down in GTA? Can someone please confirm. @Fidomobile
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Senwung Luk (@fysl) reported from Toronto, OntarioHey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Haroon Akram-Lodhi (@AHAkramLodhi) reported from The Beaches, Ontario@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
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Shannon Roszell (@shannon_roszell) reported from Vaughan, OntarioVery disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioEverybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Reena Kara (@reena_kara) reported from Toronto, OntarioNow that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Lindsay Dworkin (@L_Dworks) reported from Toronto, OntarioTwelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Saeid (@S_Khademi) reported from Toronto, OntarioHorribe @Fidomobile , unbelievable bad customer service #Fido
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Pedro Marques (@MetroManTO) reported from Toronto, OntarioTraffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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Nadine Yousif (@nadineyousif_) reported from Toronto, OntarioFor anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Senwung Luk (@fysl) reported from Toronto, OntarioHey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario@Fidomobile Managed to replace it. Hope it'll help.
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lina Serratos (@CaroSerratos) reported@Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.
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👑 (@nellatiffy) reported@Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML
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Kismet Book Club (@KismetBookClub) reported@Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!
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Intrepid Critic (@Who_knewit) reported@Fidomobile wth is going on?!?! Why do I not have any service at all?!
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Jantz (@jantz1) reported@Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.
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Kudzie Chasosa (@chasosak) reported@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
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Dimy Da Plug (@dimydaplug) reported@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
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Oma (@Oma2414) reported@Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.
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KiTsKOrNeR (@RealKiTsKorner) reportedSo you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers
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Jayant (@jayant_vohra1) reported@Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?