Fido Outage Report in Thornhill, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Etobicoke and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Etobicoke |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela C
(@mmmmmmcoffee) reported
@Fidomobile I am really disappointed with your customer service. We’ve been working on a new account opening for weeks. We’ve had nothing but trouble. And your hold time for customer service is a joke. We’ve wasted hours.
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Holly Kent
(@hollykent) reported
@nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.
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Proudblaster3
(@proudblaster3) reported
@Fidomobile Why is @Fidomobile network getting bad in Brampton every passing day.
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andwhy
(@LoveIsLUVIsLUV) reported
@Fidomobile please fix the voicemail feature!!! Today I could not listen to my voicemail because your system is faulty. come on. My voicemail is clogged, because I've got a series of voicemessages from quite a few telemarlketers and I can't delete them most likely empty messages
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IsOver9K
(@TheRealIsOver9K) reported
@Fidomobile Service for Fido / Rogers users is out in Northern Ontario. Mobile data is spotty and outright useless phone calls not connecting.
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Derwood
(@DarrenDerwood) reported
@Fidomobile what the heck? 1 hour wait just to speak to customer service then I get cut off???
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hunter
(@hunterderkach) reported
how ******** does @Fidomobile put an $13/mo add-on for device protection on my bill, hide it under a $10/mo discount when I brought my own device...?!?!?
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PYO Accessories
(@pyoaccessories) reported
@Fidomobile to make matter worse as I am currently waiting on hold, who thought it was a good idea to have that awful playlist. You think your customers want to be serenaded during long wait times.
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Leigh Nash
(@nashls) reported
@hollykent @Fidomobile Having the same issue with my phone not working unless it’s on WiFi, and I’ve been with Fido since like 2005. And am now seriously considering switching. It’s ridiculous.
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RNJtech20
(@RnJtech20) reported
@chatrmobile @Fidomobile YOU GUYS NEED TO GIVE ME MY SERVICE THAT I PAID $50 FOR, I NEED THIS FOR MY INTERVIEW, OR MY COMPANY IS GOING TO COST ME MY JOB AND TAXPAYERS MONEY.