Fido outages and service status in Thornhill, Ontario

No problems detected

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Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Phone.
The most recent signal from this area was received May 15, 12:34 PM EDT.

Internet (60%)
Total Blackout (20%)
Phone (20%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 16, 10:00 PM EDT	0	0
May 16, 10:20 PM EDT	0	0
May 16, 10:40 PM EDT	0	0
May 16, 11:00 PM EDT	0	0
May 16, 11:20 PM EDT	0	0
May 16, 11:40 PM EDT	0	0
May 17, 12:00 AM EDT	0	0
May 17, 12:20 AM EDT	0	0
May 17, 12:40 AM EDT	0	0
May 17, 1:00 AM EDT	0	0
May 17, 1:20 AM EDT	0	0
May 17, 1:40 AM EDT	0	0
May 17, 2:00 AM EDT	0	0
May 17, 2:20 AM EDT	0	0
May 17, 2:40 AM EDT	0	0
May 17, 3:00 AM EDT	0	0
May 17, 3:20 AM EDT	0	0
May 17, 3:40 AM EDT	0	0
May 17, 4:00 AM EDT	0	0
May 17, 4:20 AM EDT	0	0
May 17, 4:40 AM EDT	0	0
May 17, 5:00 AM EDT	0	0
May 17, 5:20 AM EDT	0	0
May 17, 5:40 AM EDT	0	0
May 17, 6:00 AM EDT	0	0
May 17, 6:20 AM EDT	0	0
May 17, 6:40 AM EDT	0	0
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0
May 17, 3:00 PM EDT	0	0
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto county, Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Total Blackout	2 days ago
Toronto	Internet	2 days ago
Toronto	Phone	7 days ago
Toronto	Internet	16 days ago
Richmond Hill	Internet	20 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto county

1 recent signals

2 days ago

Toronto

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Nexonta Tech (@Hewster333) reported 2 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
Sarah Antonio (@SarahPSmart) reported 5 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Amirreza Mohammadi (@AmirR3zaM) reported 7 minutes ago from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
Pedro Marques (@MetroManTO) reported 15 minutes ago from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
Andrea Velez (@AndreaVelez93) reported 19 minutes ago from Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
Jada Shada Hudson (@jadashada) reported 22 minutes ago from Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
MJE (@Brand_scientist) reported 22 minutes ago from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
Shohan Chowdhury (@ShohanSoham) reported 27 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
rr. (@iamdieroiramor) reported 28 minutes ago from Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
Derrel (@SDerrel) reported 32 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Saeid (@S_Khademi) reported 34 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
Pedro Marques (@MetroManTO) reported 36 minutes ago from Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
Amirreza Mohammadi (@AmirR3zaM) reported 40 minutes ago from Toronto, Ontario
@Fidomobile What about the old customer? 😔
Walied Khogali Ali (@waleedkhogali) reported 41 minutes ago from Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
John Kane 💻😃🌳 (@johndkaner) reported 47 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
al b (@abbyladura) reported 51 minutes ago from Toronto, Ontario
Drake uses Fido service
Cesar (@liom79) reported 52 minutes ago from Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
Carolina Torres (@carot0rres) reported 52 minutes ago from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
Haroon Akram-Lodhi (@AHAkramLodhi) reported 53 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
JP (@JarylleAdriane) reported 54 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Unapologetic Queen✨ (@_FucknBossChick) reported 11 minutes ago
@soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.
Adégòkè (@Adegox) reported 12 minutes ago
@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!
Linny (@IosonoLf) reported 12 minutes ago
@Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?
Nilesh (@nil1971nilesh) reported 12 minutes ago
@Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore
Vince Ltd. (@Vince_Ltd) reported 14 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 17 minutes ago
@Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !
M (@tvinbnwv) reported 18 minutes ago
@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
Lina Serratos (@CaroSerratos) reported 24 minutes ago
@Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.
ToniTonTony (@tonitontony) reported 25 minutes ago
@FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately
Michal (@michal_poterji6) reported 26 minutes ago
@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭