Fido outages and service status in Thornhill, Ontario

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Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0
Apr 13, 11:20 AM EDT	0	0
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0
Apr 13, 1:00 PM EDT	0	0
Apr 13, 1:20 PM EDT	0	0
Apr 13, 1:40 PM EDT	0	0
Apr 13, 2:00 PM EDT	0	0
Apr 13, 2:20 PM EDT	0	0
Apr 13, 2:40 PM EDT	0	0
Apr 13, 3:00 PM EDT	0	0
Apr 13, 3:20 PM EDT	0	0
Apr 13, 3:40 PM EDT	0	0
Apr 13, 4:00 PM EDT	0	0
Apr 13, 4:20 PM EDT	0	0
Apr 13, 4:40 PM EDT	0	0
Apr 13, 5:00 PM EDT	0	0
Apr 13, 5:20 PM EDT	0	0
Apr 13, 5:40 PM EDT	0	0
Apr 13, 6:00 PM EDT	0	0
Apr 13, 6:20 PM EDT	0	0
Apr 13, 6:40 PM EDT	0	0
Apr 13, 7:00 PM EDT	0	0
Apr 13, 7:20 PM EDT	0	0
Apr 13, 7:40 PM EDT	0	0
Apr 13, 8:00 PM EDT	0	0
Apr 13, 8:20 PM EDT	0	0
Apr 13, 8:40 PM EDT	0	0
Apr 13, 9:00 PM EDT	0	0
Apr 13, 9:20 PM EDT	0	0
Apr 13, 9:40 PM EDT	0	0
Apr 13, 10:00 PM EDT	0	0
Apr 13, 10:20 PM EDT	0	0
Apr 13, 10:40 PM EDT	0	0
Apr 13, 11:00 PM EDT	0	0
Apr 13, 11:20 PM EDT	0	0
Apr 13, 11:40 PM EDT	0	0
Apr 14, 12:00 AM EDT	0	0
Apr 14, 12:20 AM EDT	0	0
Apr 14, 12:40 AM EDT	0	0
Apr 14, 1:00 AM EDT	0	0
Apr 14, 1:20 AM EDT	0	0
Apr 14, 1:40 AM EDT	0	0
Apr 14, 2:00 AM EDT	0	0
Apr 14, 2:20 AM EDT	0	0
Apr 14, 2:40 AM EDT	0	0
Apr 14, 3:00 AM EDT	0	0
Apr 14, 3:20 AM EDT	0	0
Apr 14, 3:40 AM EDT	0	0
Apr 14, 4:00 AM EDT	0	0
Apr 14, 4:20 AM EDT	0	0
Apr 14, 4:40 AM EDT	0	0
Apr 14, 5:00 AM EDT	0	0
Apr 14, 5:20 AM EDT	0	0
Apr 14, 5:40 AM EDT	0	0
Apr 14, 6:00 AM EDT	0	0
Apr 14, 6:20 AM EDT	0	0
Apr 14, 6:40 AM EDT	0	0
Apr 14, 7:00 AM EDT	0	0
Apr 14, 7:20 AM EDT	0	0
Apr 14, 7:40 AM EDT	0	0
Apr 14, 8:00 AM EDT	0	0
Apr 14, 8:20 AM EDT	0	0
Apr 14, 8:40 AM EDT	0	0
Apr 14, 9:00 AM EDT	0	0
Apr 14, 9:20 AM EDT	0	0
Apr 14, 9:40 AM EDT	0	0
Apr 14, 10:00 AM EDT	0	0
Apr 14, 10:20 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	29 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto	Phone	2 months ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Kevin Michael (@Kevinmichaelt) reported 6 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
Nikunj Lunagariya (@OfficialNikunj) reported 7 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
Jada Shada Hudson (@jadashada) reported 18 minutes ago from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
Haroon Akram-Lodhi (@AHAkramLodhi) reported 23 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
Saad Bin Farooq (@EsBeeEf) reported 25 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
al b (@abbyladura) reported 35 minutes ago from Toronto, Ontario
Drake uses Fido service
John Kane 💻😃🌳 (@johndkaner) reported 37 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
StevieB (@stevetogm) reported 41 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Jennifer D'Souza (@AwkwarDsouza) reported 42 minutes ago from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
Shannon Roszell (@shannon_roszell) reported 46 minutes ago from Vaughan, Ontario
Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
Ryan Prayogo (@ryanprayogo) reported 46 minutes ago from Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
Pedro Marques (@MetroManTO) reported 48 minutes ago from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
Nexonta Tech (@Hewster333) reported 49 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
StevieB (@stevetogm) reported 50 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
Nadine Yousif (@nadineyousif_) reported 50 minutes ago from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
Ashutosh Nayak (@nayakashu) reported 52 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Lauren (@yearoflauren) reported 53 minutes ago from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
Rachael Collier (@rachaelmcollier) reported 53 minutes ago from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
Sarah Antonio (@SarahPSmart) reported 54 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Mich Chung (@MichelleMoniq10) reported 58 minutes ago from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Nicole (@GreencitygalTO) reported 8 minutes ago
@Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?
Devesh Rajarshi (@devesh_rajarshi) reported 9 minutes ago
@Fidomobile Hi! I've been trying to connect my FIDO phone number to any one of the local Indian networks but haven't been successful. I've enabled FIDO Roam, purchased a travel pass, and tested every roaming setting on my phone, but I still can't connect to a local network.
Pete (@floofydoofbkup) reported 12 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Leanne Schira (@lschira) reported 13 minutes ago
@FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!
gebilaowang (@kuailenanhai111) reported 16 minutes ago
@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!
Dimy Da Plug (@dimydaplug) reported 19 minutes ago
@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
Masih (@masihhaha) reported 19 minutes ago
@Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.
She. M. (@MusingsbyShe) reported 24 minutes ago
@StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.
Vince Ltd. (@Vince_Ltd) reported 27 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Adégòkè (@Adegox) reported 27 minutes ago
@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!