Fido outages and service status in Thornhill, Ontario

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Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 12, 7:40 AM EDT	0	0
May 12, 8:00 AM EDT	0	0
May 12, 8:20 AM EDT	0	0
May 12, 8:40 AM EDT	0	0
May 12, 9:00 AM EDT	0	0
May 12, 9:20 AM EDT	0	0
May 12, 9:40 AM EDT	0	0
May 12, 10:00 AM EDT	0	0
May 12, 10:20 AM EDT	0	0
May 12, 10:40 AM EDT	0	0
May 12, 11:00 AM EDT	0	0
May 12, 11:20 AM EDT	0	0
May 12, 11:40 AM EDT	0	0
May 12, 12:00 PM EDT	0	0
May 12, 12:20 PM EDT	0	0
May 12, 12:40 PM EDT	0	0
May 12, 1:00 PM EDT	0	0
May 12, 1:20 PM EDT	0	0
May 12, 1:40 PM EDT	0	0
May 12, 2:00 PM EDT	0	0
May 12, 2:20 PM EDT	0	0
May 12, 2:40 PM EDT	0	0
May 12, 3:00 PM EDT	0	0
May 12, 3:20 PM EDT	0	0
May 12, 3:40 PM EDT	0	0
May 12, 4:00 PM EDT	0	0
May 12, 4:20 PM EDT	0	0
May 12, 4:40 PM EDT	0	0
May 12, 5:00 PM EDT	0	0
May 12, 5:20 PM EDT	0	0
May 12, 5:40 PM EDT	0	0
May 12, 6:00 PM EDT	0	0
May 12, 6:20 PM EDT	0	0
May 12, 6:40 PM EDT	0	0
May 12, 7:00 PM EDT	0	0
May 12, 7:20 PM EDT	0	0
May 12, 7:40 PM EDT	0	0
May 12, 8:00 PM EDT	0	0
May 12, 8:20 PM EDT	0	0
May 12, 8:40 PM EDT	0	0
May 12, 9:00 PM EDT	0	0
May 12, 9:20 PM EDT	0	0
May 12, 9:40 PM EDT	0	0
May 12, 10:00 PM EDT	0	0
May 12, 10:20 PM EDT	0	0
May 12, 10:40 PM EDT	0	0
May 12, 11:00 PM EDT	0	0
May 12, 11:20 PM EDT	0	0
May 12, 11:40 PM EDT	0	0
May 13, 12:00 AM EDT	0	0
May 13, 12:20 AM EDT	0	0
May 13, 12:40 AM EDT	0	0
May 13, 1:00 AM EDT	0	0
May 13, 1:20 AM EDT	0	0
May 13, 1:40 AM EDT	0	0
May 13, 2:00 AM EDT	0	0
May 13, 2:20 AM EDT	0	0
May 13, 2:40 AM EDT	0	0
May 13, 3:00 AM EDT	0	0
May 13, 3:20 AM EDT	0	0
May 13, 3:40 AM EDT	0	0
May 13, 4:00 AM EDT	0	0
May 13, 4:20 AM EDT	0	0
May 13, 4:40 AM EDT	0	0
May 13, 5:00 AM EDT	0	0
May 13, 5:20 AM EDT	0	0
May 13, 5:40 AM EDT	0	0
May 13, 6:00 AM EDT	0	0
May 13, 6:20 AM EDT	0	0
May 13, 6:40 AM EDT	0	0
May 13, 7:00 AM EDT	0	0
May 13, 7:20 AM EDT	0	0
May 13, 7:40 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto	Internet	12 days ago
Richmond Hill	Internet	15 days ago
Toronto	Internet	27 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Shannon Roszell (@shannon_roszell) reported 7 minutes ago from Vaughan, Ontario
Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
🌹HauteMess (@xocutthroat) reported 17 minutes ago from Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
Ashutosh Nayak (@nayakashu) reported 17 minutes ago from Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Jada Shada Hudson (@jadashada) reported 18 minutes ago from Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
Goli 🦸🏻‍♀️ (@golrokhbahri) reported 21 minutes ago from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Free (@CanadaMate) reported 24 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Samiksha Rane (@samikshasrane) reported 27 minutes ago from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
Andrea Velez (@AndreaVelez93) reported 30 minutes ago from Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
hot potato (@_parab0la) reported 30 minutes ago from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
Chintan Gujarati (@chintan_guj) reported 30 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
Juhi Apte (@Jwoohoo) reported 31 minutes ago from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
It's Just Molly Okay (@itsjust_molly) reported 31 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
StevieB (@stevetogm) reported 32 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
Senwung Luk (@fysl) reported 38 minutes ago from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
Cesar (@liom79) reported 41 minutes ago from Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
Sofia Heaux (@HeauxSofia) reported 42 minutes ago from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
JP (@JarylleAdriane) reported 51 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
KJ 💙⚾️ (@aintyourcuppa) reported 54 minutes ago from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
Pedro Marques (@MetroManTO) reported 55 minutes ago from Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
Reena Kara (@reena_kara) reported 59 minutes ago from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Franz Thomas™ (@FranzThomas) reported 4 minutes ago
How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ
Lori (@LoriinDurham) reported 6 minutes ago
@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago
Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam
Shrikant Gupta (@Shrikan15918909) reported 9 minutes ago
@Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider
Canadian Woman 🇨🇦 (@eraseing_woman) reported 10 minutes ago
Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.
Pete (@floofydoofbkup) reported 13 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Pete (@floofydoofbkup) reported 13 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Dragon (@Carlosl68910473) reported 16 minutes ago
@Fidomobile I will never use Fido again even after unsubscribing to their emails I did not want when I started my account they won’t stop harassing me I’m getting hundreds of emails every month **** you fido you pieces of **** 💩 it’s been years I’m done
Blair (@blairs1) reported 17 minutes ago
@Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.
boja_reddii (@BojaReddii) reported 19 minutes ago
@Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService