Fido Outage in Thornhill, Ontario

Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

@Fidomobile Fido could really **** up ya credit

@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

Drake uses Fido service

@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

@Fidomobile how can i go to sleep one night and wake up the next morning with no phone. Wtf fido. Please help me!

I have been chatting with @Bell and @Fidomobile customer support service recently, via their website, on my laptop. I should be able to handoff the chat to text message on my phone to continue the conversation on the go. #ux

@Fidomobile Oh! But Fido will be carrying them? I did know the preorder isn’t for a few weeks, but it sounded from the support tech like Fido wasn’t going to carry it at all.

@Fidomobile Is there a reason Fido is not carrying the iPhone 12 Pro Max? Or are you and the support agent I spoke to was just incorrect?

@FidoSolutions @Fidomobile will be filing paperwork on your agents who have mis lead and lied to us since last week about replacement modem for your home internet..5days later found out not one agent attempted send it. We have phone call logs and agent names. Worst service ever

It’s beyond frustrating when @Fidomobile is charging me a phone I never received 🙃

@tunaovoxo07 @Fidomobile Oof, I had a really bad connection this last week, but other then the start of covid and everyone being home, it’s been great

@tunaovoxo07 @Fidomobile I still haven’t had a problem with direct Rogers, is it really that bad in TO?

@Fidomobile Suddenly my monthly plan has been increased by 12$. Tried calling customer care but they don’t seem to be very helpful..can you help me out? @koodo Will you be willing to suggest a good plan for me and my wife? Want to switch from Fido!! Thanks

@Fidomobile why can I not do a simple phone upgrade and instead am prompted to call your customer service number where they'll attempt to charge me the device processing fee (which has happened before)? Just wondering