Fido outages and service status in Thornhill, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
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Phone | 1 month ago |
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Toronto
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Phone | 2 months ago |
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Toronto
|
Phone | 3 months ago |
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Toronto
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Internet | 3 months ago |
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Toronto county
|
Total Blackout | 3 months ago |
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Toronto
|
Internet | 3 months ago |
Community Discussion
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Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, OntarioTalking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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JP (@JarylleAdriane) reported from Toronto, Ontario@Fidomobile u getting issues with civerage around east york toronto rn?
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Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
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Romi Joshi (@LooseRomi) reported from Toronto, OntarioI had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Juhi Apte (@Jwoohoo) reported from Toronto, Ontario@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Saeid (@S_Khademi) reported from Toronto, OntarioHorribe @Fidomobile , unbelievable bad customer service #Fido
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JP (@JarylleAdriane) reported from Toronto, OntarioBeen a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, OntarioCome on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Pedro Marques (@MetroManTO) reported from Toronto, OntarioTraffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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Reena Kara (@reena_kara) reported from Toronto, OntarioNow that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Dan Levy (@TheDanLevy) reported from Toronto, OntarioFido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Senwung Luk (@fysl) reported from Toronto, OntarioHey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Carolina Torres (@carot0rres) reported from Vaughan, OntarioOkay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Philomena Gunk (@macaghalla) reportedI've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.
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Rizwan Mohamed (@riz_mohamed) reported@FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService
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pratap (@pratapT7) reported@Dishaaa29 @Fidomobile Come back to india for better service
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Ben (@edmontonbenny) reported@Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I
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iVu (@WhoCntrl) reported@Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help
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Jayant (@jayant_vohra1) reported@Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?
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cpslifestream (@cpslifestream) reported@Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?
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Nojan Emd (@EmdNojan306) reported@Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours
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Marshall (@Oilers4Evr) reportedLooking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.
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Red Hunt (@redhunttravel) reported@eranxah @Fidomobile Ya, just got my bill text message and it was $5 more than usual. I already had a +$5 increase last June. WTH? There is zero added value / improved service I’ve seen to validate it. I thought the @CRTCeng clamped down on sketchy price increases like this.