Fido outages and service status in Thornhill, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
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Phone | 1 month ago |
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Toronto
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Phone | 2 months ago |
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Toronto
|
Phone | 3 months ago |
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Toronto
|
Internet | 3 months ago |
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Toronto county
|
Total Blackout | 4 months ago |
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Toronto
|
Internet | 4 months ago |
Community Discussion
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Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, OntarioSpoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
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Walied Khogali Ali (@waleedkhogali) reported from Toronto, OntarioAfter hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Dan Levy (@TheDanLevy) reported from Toronto, OntarioFido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Senwung Luk (@fysl) reported from Toronto, OntarioHey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Saad Bin Farooq (@EsBeeEf) reported from Toronto, OntarioIs #Fido down in GTA? Can someone please confirm. @Fidomobile
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
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Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Pedro Marques (@MetroManTO) reported from Toronto, OntarioTraffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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Carolina Torres (@carot0rres) reported from Vaughan, OntarioOkay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Derrel (@SDerrel) reported from Toronto, Ontario@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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JP (@JarylleAdriane) reported from Toronto, OntarioBeen a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Phil D. (@skarface789) reported@Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.
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Tom McIntyre (@Shuzeke) reported@Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident
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Raphael Daniel (@RaphaelDan86238) reported@Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience
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anon (@anon26747971223) reported@Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?
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Polygolferous (@OG_BC_Citizen) reported@Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address
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Lychee_coffee 🍁🦝 (@lychee4869) reported@FidoSolutions @Fidomobile Hi, I need to change a basic talk & text plan due to leaving Canada for a long time, but I couldn't find any downgrade plan on mobile plan pages. No complaint email provided, asked Jack bot nothing changed. Please help, otherwise suspend your line 😡
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SC (@shark7456) reported@Fidomobile disgraceful way to treat customers. Luring people in with an attractive price and then quietly increasing it just months later is deceptive and completely unacceptable. Don't want excuses or a generic explanation of your pricing policy. FIX THIS.
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Raphael Daniel (@RaphaelDan86238) reported@dizzyt87 @Fidomobile Fido is indeed an example of a poor service
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Red Hunt (@redhunttravel) reported@eranxah @Fidomobile Ya, just got my bill text message and it was $5 more than usual. I already had a +$5 increase last June. WTH? There is zero added value / improved service I’ve seen to validate it. I thought the @CRTCeng clamped down on sketchy price increases like this.
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Oma (@Oma2414) reported@Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.