Fido Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

Fido signals over the past 24 hours, with local activity from Thornhill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	14 days ago
Toronto	Phone	2 months ago
Toronto	Phone	3 months ago
Toronto	Phone	4 months ago
Toronto	Internet	4 months ago
Toronto county	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Pedro Marques (@MetroManTO) reported 3 minutes ago from Toronto, Ontario

  @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

• 
  StevieB (@stevetogm) reported 3 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Free (@CanadaMate) reported 4 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Sarah Antonio (@SarahPSmart) reported 18 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Jada Shada Hudson (@jadashada) reported 25 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Derrel (@SDerrel) reported 25 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  🌹HauteMess (@xocutthroat) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  JP (@JarylleAdriane) reported 33 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Kevin Michael (@Kevinmichaelt) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

• 
  Samiksha Rane (@samikshasrane) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Rachael Collier (@rachaelmcollier) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  John Kane 💻😃🌳 (@johndkaner) reported 41 minutes ago from Toronto, Ontario

  Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

• 
  Walied Khogali Ali (@waleedkhogali) reported 41 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Lauren (@yearoflauren) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Sofia Heaux (@HeauxSofia) reported 43 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Nexonta Tech (@Hewster333) reported 44 minutes ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 45 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  MJE (@Brand_scientist) reported 48 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Saeid (@S_Khademi) reported 49 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Ashutosh Nayak (@nayakashu) reported 55 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦 Anna Filina (@afilina) reported 6 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Tony (@Tony14236731) reported 7 minutes ago

  ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

• 
  SC (@shark7456) reported 9 minutes ago

  @Fidomobile disgraceful way to treat customers. Luring people in with an attractive price and then quietly increasing it just months later is deceptive and completely unacceptable. Don't want excuses or a generic explanation of your pricing policy. FIX THIS.

• 
  👑 (@nellatiffy) reported 14 minutes ago

  @Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML

• 
  PeeDee (@dejiadefila) reported 17 minutes ago

  @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

• 
  Lori (@LoriinDurham) reported 19 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service

• 
  Evan (@evanoftheyukon) reported 19 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Devin Riegle (@deriegle) reported 22 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  ouss (@oussbou6) reported 22 minutes ago

  @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent

• 
  Philomena Gunk (@macaghalla) reported 23 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.