Fido Outage in Thornhill, Ontario

Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

Is #Fido down in GTA? Can someone please confirm. @Fidomobile

How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

So @Fidomobile has a Refer A Friend program offering both people a free month. Been going on since May (but I never heard a thing). I convinced Jordyne to switch to Fido, and the following night, I found out about the program from an email. Now they tell us we can't benefit. Wtf?

Worst customer service @Fidomobile 👏🏻

@Jaspree99730036 @Fidomobile Their customers service sucks 😤

@Fidomobile your service is brutal for 45.5 degrees North -79.9 West..most times all weekend NO service in an area that should be LTE coverage.

@Fidomobile is not what it used to be anymore. I see myself forced to end a 7-years-old service from Fido because, apparently, a Fido agent misinforming a client and the client acting on false information is now the COSTUMER'S fault.

@FidoSolutions @Fidomobile I tried returning phone after 1 day and was refused?!!!! WHY?! 😡Need help, please.

@Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.

holy **** the @Fidomobile app is ***. i’ve been trying to log on for the past two weeks and it won’t work.

Yeah i think it’s time to cancel all my lines with @Fidomobile

Hey @Fidomobile what's going on? I haven't been able to make calls. Your site says there's no issues but I've had them all day in both Kingston and South Frontenac.