Fido outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

Fido signals over the past 24 hours, with local activity from Thornhill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	13 days ago
Toronto	Phone	2 months ago
Toronto	Phone	3 months ago
Toronto	Phone	4 months ago
Toronto	Internet	4 months ago
Toronto county	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Dan Levy (@TheDanLevy) reported 12 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  🌹HauteMess (@xocutthroat) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Mich Chung (@MichelleMoniq10) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 17 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  JP (@JarylleAdriane) reported 20 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Derrel (@SDerrel) reported 21 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Free (@CanadaMate) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Free (@CanadaMate) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Vladimir Dronov (@dronkoff) reported 27 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  al b (@abbyladura) reported 30 minutes ago from Toronto, Ontario

  Drake uses Fido service

• 
  Shohan Chowdhury (@ShohanSoham) reported 33 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Ashutosh Nayak (@nayakashu) reported 35 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Juhi Apte (@Jwoohoo) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Haroon Akram-Lodhi (@AHAkramLodhi) reported 46 minutes ago from The Beaches, Ontario

  @FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile

• 
  Cesar (@liom79) reported 52 minutes ago from Toronto, Ontario

  @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

• 
  Ashutosh Nayak (@nayakashu) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  Saeid (@S_Khademi) reported 54 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 57 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Senwung Luk (@fysl) reported 59 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jantz (@jantz1) reported 2 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  Octavio Avilés-Villaseñor (@TezcatliOcta) reported 4 minutes ago

  @Fidomobile sucks

• 
  Josh Robins (@joshie2424) reported 4 minutes ago

  @Fidomobile so now there is a giant outage of RCS. It’s all over the news. Can you tell the public when this will be fixed since you have denied it all this time.

• 
  Kudzie Chasosa (@chasosak) reported 7 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Lori (@LoriinDurham) reported 9 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Kevin (@Kevin55515892) reported 15 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Sugar 🥰 (@mariam107) reported 17 minutes ago

  @Fidomobile you guys are useless oh. Someone is calling for help for something and all your people want to do is push offers of higher phone & internet bill, upgrade phone or get Mastercard. Couldn’t even help resolve my issue. USELESS!!!

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 18 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  Sree (@sreebuildss) reported 19 minutes ago

  @Fidomobile My case was closed without any explanation on 2g use. C214095741 Waited 2 hours on call 4 transfers and no resolution.

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 22 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?