Fido Outage Report in Thornhill, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (30%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Richmond Hill and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhavi Patel
(@Vaibhavi_509) reported
I don’t know whether I'm customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.0 bill I got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @FidoSolutions
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Zerin Alam
(@AyeSiddique) reported
@FidoSolutions @Fidomobile @fido customer services just went down the drain. I have been transferred without any warring. Representatives are not helpful at all.
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kahn4lyfe
(@AKahn4lyfe) reported
@FidoSolutions @Fidomobile Crap, cheat, un-educated, fraud = Fido
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Zerin Alam
(@AyeSiddique) reported
@FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.
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Nermisa in Edmonton
(@byMissMisa) reported
Has anyone has issues with their @Fidomobile data usage? Mine seems to be used even when I am on wifi + taken off even when I use the hour extra data.
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Jackson
(@TheRealJackson9) reported
@Fidomobile your reception is poor right now. What’s going on?
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Yaz Kh
(@Yazkh) reported
from
Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
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٩( ᐛ )و
(@joeypohie) reported
did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?
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Ivana Santilli
(@IvanaSantilli) reported
To be honest, I didn't even know there was a Canadian cell service outrage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund
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Melissa Carla
(@melthemuggle) reported
@Fidomobile thanks for your reply. I was told I would be contacted by the OOP a couple of days ago. It's been 4 BD now, 5 if you include the outage. I would like to hear back from them today please.