Fido outages and service status in Thornhill, Ontario
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- Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 10, 1:40 PM EDT.
- Internet (75%)
- Phone (25%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 days ago |
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Internet | 11 days ago |
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Internet | 14 days ago |
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Internet | 27 days ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Nadine Yousif (@nadineyousif_) reported from Toronto, OntarioFor anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
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Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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Dan Levy (@TheDanLevy) reported from Toronto, OntarioFido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, OntarioCome on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Saad Bin Farooq (@EsBeeEf) reported from Toronto, OntarioIs #Fido down in GTA? Can someone please confirm. @Fidomobile
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Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Juhi Apte (@Jwoohoo) reported from Toronto, Ontario@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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John Kane 💻😃🌳 (@johndkaner) reported from Toronto, OntarioKind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
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Samiksha Rane (@samikshasrane) reported from Toronto, Ontario@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Jada Shada Hudson (@jadashada) reported from Toronto, OntarioAnyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Lindsay Dworkin (@L_Dworks) reported from Toronto, OntarioTwelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, OntarioFinally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, OntarioSpoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
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💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported@Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?
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💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reportedCount your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
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Mama bless (@zoomieking00) reportedWhy can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!
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🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reportedMan @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!
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Vaibhav Panwar (@2vpvp) reported@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
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Nav ID (@7Navid7kg) reported@Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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ToniTonTony (@tonitontony) reported@FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately