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Fido outages and service status in Thornhill, Ontario

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Jul 16, 5:19 PM EDT.
  • 100% Phone (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Phone 7 days ago
Toronto Phone 19 days ago
Toronto Phone 2 months ago
Toronto Internet 2 months ago
Toronto county Total Blackout 2 months ago
Toronto Internet 2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • johndkaner
    John Kane 💻😃🌳 (@johndkaner) reported from Toronto, Ontario

    Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

  • Kevinmichaelt
    Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • rachaelmcollier
    Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • dronkoff
    Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • EsBeeEf
    Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • stevetogm
    StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • chintan_guj
    Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

  • MetroManTO
    Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • HeauxSofia
    Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • stevetogm
    StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • TheCarpenter79
    Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • AwkwarDsouza
    Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • golrokhbahri
    Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • CanadaMate
    Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • abbyladura
    al b (@abbyladura) reported from Toronto, Ontario

    Drake uses Fido service

  • DeanLubaki
    👑 (@DeanLubaki) reported from Toronto, Ontario

    .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • samikshasrane
    Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • Hewster333
    Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Sabisweet_s
    SM (@Sabisweet_s) reported

    @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

  • IosonoLf
    Linny (@IosonoLf) reported

    @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

  • Tony14236731
    Tony (@Tony14236731) reported

    ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

  • A_d_Amore
    Ad'Amore (@A_d_Amore) reported

    @Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?

  • pratapT7
    pratap (@pratapT7) reported

    @Dishaaa29 @Fidomobile Come back to india for better service

  • Adegox
    Adégòkè (@Adegox) reported

    @Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!

  • floofydoofbkup
    Pete (@floofydoofbkup) reported

    @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

  • howardruns
    Howard Bailey (@howardruns) reported

    @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

  • OG_BC_Citizen
    Polygolferous (@OG_BC_Citizen) reported

    @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

  • floofydoofbkup
    Pete (@floofydoofbkup) reported

    @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this