Fido

Fido Outage Report in Thornhill, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thornhill, Ontario 03/07/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • johndkaner John Kane 💻😃🌳 (@johndkaner) reported from Toronto, Ontario

    Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

  • DeanLubaki 👑 (@DeanLubaki) reported from Toronto, Ontario

    .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • xocutthroat 🌹HauteMess (@xocutthroat) reported from Toronto, Ontario

    @Fidomobile Fido could really **** up ya credit

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • abbyladura al b (@abbyladura) reported from Toronto, Ontario

    Drake uses Fido service

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • shannon_roszell Shannon Roszell (@shannon_roszell) reported from Vaughan, Ontario

    Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @Fidomobile Hi. I'd like help with my phone plan.

  • HarajukuHUNNAY Khrishelle (@HarajukuHUNNAY) reported

    @Fidomobile is the actual worst provider ever. Everyone I call them i left more frustrated. They fail to resolve issues and don’t uphold any quality of professionalism 😡😡😡

  • SheenaMahmood Sheena Mahmood (@SheenaMahmood) reported

    @Fidomobile My mobile internet is not working. Can you help me?

  • AnkitaK52363453 Ankita Kapoor (@AnkitaK52363453) reported

    @Fidomobile hey I'm unable to open the homepage/ my account details page on your website after signing in from last 5 days. Also, I'm unable to contact your customer representatives. please HELP ME!

  • _colink Colin Knowles (@_colink) reported

    .@fidomobile @fidosolutions Your website says 8GB/$52 (which is still pretty bad), but the best plan you'll give me, an existing customer, is 8GB/$55 - and I had to chat with CS to get it. Can you fix this without wasting more of my time?

  • VickiCostello VickiLouise (@VickiCostello) reported

    @FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile

  • babydoook nsvb (@babydoook) reported

    Fido internet is down again @FidoSolutions @Fidomobile 👀 we’re losing hours and $$$ from work because of this FYI

  • macauleigh macauleigh Wilks (@macauleigh) reported

    @Fidomobile I am trying to activate an hour of unlimited data, but the app is broken. I am wondering what I should do.

  • HotasTwitt Chaitanya Hota (@HotasTwitt) reported

    @Fidomobile Hi Fido Team, I've ordered Pixel 6 pro last Dec 30 2011 and today is Jan 25 2022 and I still don't receive it. can someone help me with this regard?

  • HermainKazmi Hermain Kazmi (@HermainKazmi) reported

    @FidoSolutions my home internet in downtown Toronto is down for the past 3 hours! Please look in to this matter.. i have restated my router a few times @Fidomobile