Fido Outage Report in Thornhill, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (48%)
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Internet (38%)
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E-mail (7%)
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Total Blackout (2%)
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Wi-fi (2%)
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TV (2%)
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Tali
(@TaliChoice) reported
@Fidomobile all weekend my internet isn’t working properly and am tired of this horrible service. First thing tomorrow I will find a new service provider
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Alan
(@dubby34) reported
@Fidomobile Signed up for a deal with your winback team for $30/MTH. Got my first bill and it's $104!!! Now I remembered why I left in the first place and regret signing up again with fido. Your customer support is non-existent and reps are sleezy liars #fido #fidomobile
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Chamyong
(@Rawch18) reported
@FidoSolutions @Fidomobile When will service be restored, still down since yesterday morning. Got an email saying that it was repaired this morning but it's not. Spoke with tech support 3 times which hasn't helped.
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Meet
(@meet797) reported
@FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice
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KblMumOfFour
(@kblmumof4) reported
Told I can change my modem at a Rogers location only to be told that they don't have any modems to swap and I have to call support. @Fidomobile and @Rogers need to get their acts together. @RogersHelps
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KaeliTheKool
(@KaeliTheKool) reported
After 20 years as a @Fidomobile customer, I left today for @RogersMobileCa (which I realize is the same company). September 26, 2002-December 28, 2022.
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JaeDion
(@JaeDion_) reported
@Fidomobile Your Internet is trash, I'm always having connection problems since I've been with you guys, and I'm going to find a new provider.
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Raj S Joshi
(@Rajjosh98715283) reported
@Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.
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dhruv sharma
(@lovingsam) reported
Please be advised dont use @Fidomobile as your mobile service provider. They fool you quite nicely and then charge you 500 dollars extra for no reason, then you decide to quit with fido and then they would call you back after 1 month giving you great deals to come back to them
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Hitesh Wadile
(@wadile747) reported
@Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding