Fido Outage Report in Thornhill, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (58%)
-
Internet (29%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Wi-fi (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
-
Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
-
Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
-
Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
-
MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
-
Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
-
🌹HauteMess
(@xocutthroat) reported
from
Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
-
Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
-
John Kane 💻😃🌳
(@johndkaner) reported
from
Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
-
al b
(@abbyladura) reported
from
Toronto, Ontario
Drake uses Fido service
-
Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
-
Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
-
Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
-
Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
-
Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
-
Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
-
It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
-
Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
-
Shannon Roszell
(@shannon_roszell) reported
from
Vaughan, Ontario
Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
-
hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
-
Cesar
(@liom79) reported
from
Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
KayEl_Naushera
(@KayEl_Naushera) reported
@Fidomobile Zero connection since last night... Canada's no.1 telecom network seems to be the worst in the world
-
Laurent Dussolier
(@wavemotioninco1) reported
@FidoSolutions @Fidomobile System is still down
-
Chrissy
(@Christi34075883) reported
@Fidomobile still “no service” #fidodown I’m so stress out can’t connect to anyone no phone, no data. We deserve compensation 😡😡😡😡
-
Bobby Minhas
(@_BobbyMinhas) reported
Only took you guys 24 hours to fix the outage... finally back up and running bout time @Fidomobile
-
🇨🇦Tabby Girl Steph🇨🇦😷✌️
(@BurmeseTornado) reported
@MeanGirlGremlin @Rogers @Fidomobile Rogers sucks as usual. 😜
-
Ina
(@smellychickpea) reported
@FidoSolutions @Fidomobile It's been almost 24hrs of people not being able to make crucial medical, work, and family phonecalls. I hope you are going to reimburse everyone for the inconvenience. People are paying you for this service. 😒
-
KayEl_Naushera
(@KayEl_Naushera) reported
@FidoSolutions @Fidomobile Your apologies should include compensation for business loss. Rogers/Fido is "the WORST Telecom Nework I have ever come accross. You must assure zero billing for this month owing to deficiency in service and loss to customers.
-
Alicia K
(@Alicia__K) reported
@Fidomobile @FidoSolutions when will my service be restored!? “Intermittent” I haven’t been able to call, text or use data since 7am. With no “breaks”. That’s not intermittent. No regular updates, no estimate time & no access to my data has been a huge inconvenience.
-
Sarah Buckley
(@Sarahgbeee) reported
Just received a bill from @Fidomobile which I was able to pay despite the fact that they and @Rogers have been down all dang day. That’s because my internet provider is Telus. Which is still very much working. Y’oll want to hurry up there...?
-
Bob Sumner: Views are mostly of mountains.
(@Newsbob) reported
@johnnystyles @Rogers @Fidomobile What happens when you cross a cell phone with a skunk? You get stinky service. #yyc #dadjokes