Fido Outage Report in Ladner, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ladner, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ladner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (68%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Ladner, British Columbia
The most recent Fido outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Total Blackout | |
| Surrey |
Wi-fi | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ladner, British Columbia
Latest outage, problems and issue reports in Ladner and nearby locations:
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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mike lee | 이형걸 | 李衡杰 |
(@mikeleeuno) reported
from
Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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nah nah natalie 🦇
(@NahNahNahtahlee) reported
from
Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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M I R O L A F L A G A 彡
(@mirolaflaga) reported
I can’t believe at the terrible service @Fidomobile is providing me. Been with you guys for over 10 years and you cannot offer any solution for these unwanted charges. WORSE SERVICE PROVIDER EVER!!!!!
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Gurpreet Singh
(@higp_77) reported
@Fidomobile @FidoSolutions my account was compromised and i have registered complaint to customer care and on Twitter as well and left voice msg for fraud team as well still no call back. Not able to login to my account as well. Very poor service from @Fidomobile
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M
(@WDW4EVERFDT) reported
@TruckChudmore @Fidomobile Was a customer for over 10 years with teksavvy, when we moved we wanted to transfer our number over to the new place, they told us no problem. After we moved they told us, they couldn’t do it. So we ended up going to Fido internet and Rogers cell. No more home phone!
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katelyn
(@davidsforehead) reported
After 6+ different calls, 4 different departments, 3+ hours on the phone, 1 store visit.... @Fidomobile @FidoSolutions I think I am finally be losing my patience😩 thank u for the efforts but I don't think my issue will ever be resolved
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OpenMedia
(@OpenMediaOrg) reported
Last year, @Fidomobile's parent company, @Rogers made more than $2 billion in profit. It couldn't make an exception when the longtime customers, that had never missed a payment, called to ask for compassion.
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Bob McKenzie
(@petebrokemyteam) reported
@Fidomobile Warning to customers. The link doesn't work. After hours waiting on hold on the phone I'm told it's only available for new customers. There is never anything for existing customers and this is false advertising. Losing loyal customers Fido.
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Gurkamal Bedi
(@GurkamalBedi) reported
@Fidomobile Just got a new WiFi connection and I'm having issues with it. Can you guys help?
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Nodir Makhkamjonov
(@makhkamjonov) reported
@Fidomobile Hello. I’m trying to pay off the remaining balance of my phone. Representatives keep forwarding me to a number and I still can’t make a payment. Could you arrange someone call me to help with this? Thanks
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antoniogurinoni1969@gmail.com
(@antoniogurinon1) reported
@Fidomobile @FidoSolutions Lost old fecebbok yu block me 3 time call fido ask for$900 send me free cell phone after pey for the cell phone block me of now (**** loser after money)
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Red ☄️
(@TheMuuDang) reported
@Fidomobile Hi. I've signed up for a new service with Fido and a new phone. However, in my Mobile Dashboard, it shows a greater amount of money for the monthly payment program for my phone and my wife's. Who can I speak with to get this corrected?